29 Pelham St, Nottingham, NG1 2ED, United Kingdom, England
Never write reviews for takeaways, but felt i had to with this one. Lovely man taking the orders/payments/sorting the food, very patient with the drunk customers he was getting! All round seems like a really nice man.
Food was also really good, I got the mixed kebab with chips, the chicken tikka was soooo good. My partner got the Mexican pizza and she loved hers also, all freshly made. One of the best takeaways I've had.
157 Alfreton Rd, Radford, Nottingham NG7 3JR, United Kingdom, England
Wouldn’t recommend, realised this place had a different name some time back and the service is still the same.
Horrible customer service, the people who work in there will just stare at you as you walk in,The supposed owner (lady) talks about customers in her language, lol not really accommodating to non Nigerians ..Seemed to be only customer friendly to people they knew as they were hugging, laughing and raising their arms just where the food was 🙆🏾♀️. I would like to assume the food is cooked and frozen as the food l had showed that had to ask for it to be heated up(just read multiple people reported food poisoning after having their food) the food was dry and burnt too. If you want to try Nigerian food don’t let this the first place you try otherwise you will never attempt it again.The atmosphere was meh, you have people speaking really loud (sat far from everyone so had slim chances of someone spitting into my food ) even the lady serving will shout out to a customer sat down waiting for their food to remind her what they ordered. Aesthetically ok. Busy road but loads of parking options .
Reply : hi CEO …….your response is not even close to what good customer service is meant to be which makes sense to what l experienced at your restaurant.
You shouldn’t be defensive and dismissive as from other reviews you can tell I’m not the only one who has experienced this. The lack of empathy, failure to address the key issue and unprofessional language “what do you expect of the atmosphere, Did you not enjoy the meal “ 🙆🏾♀️🤦🏽♀️🤦🏽♀️🤦🏽♀️
It doesn’t matter whether it’s Valentine’s , Christmas or a birthday celebration , if your restaurant values their customers ,it shouldn’t change on any day .
I stand corrected if you were not The Compatriot 2023/ early 24 👀 . My review was not to compare you to any other restaurant, l was sharing my own experience .And no my review is not personal as l do not know you ,the way you rushed to be defensive shows you know when and what happened (l didn’t state the date l came ,lol) . You
really missed the opportunity to turn a negative experience into a positive one, which is key in hospitality.
Thank you
381 Nuthall Rd, Nottingham, NG8 5BU, United Kingdom, England
Used this establishment for 10 years always been fantastic and children enjoy the food too which is a great bonus, however today we placed a small order of 2 items they only sent 1 so had to reorder and pay delivery twice, spoke to them and she was arguing down phone even though she confirmed the order!! Sad to think this is how they can treat us after continued loyalty 😪
5* for delivery driver she is Fantastic 🤩
Victoria Intu Centre Market, Nottingham, United Kingdom, England
Been a few times now bacon is always undercooked like it's been cooked in a oven cheap frozen sausages not great.thort I would try some dinner got the burgur tastless frozen burgur (undercooked) wafer thin will be going elsewhere from now on avoid if you're looking for fresh food cooked well this aint the place for u. Nice enough people but food not great
Decided I would give this place a try today. Never have I been so angry at receiving a cob. First the price was far too expensive. This is also based on getting two bacon and two sausage. Ya know, like allllll cob shops. No no, not this place, this place has the cheek to charge you £3.90 for a cob that has one slice of bacon, one egg and a teeny tiny little sausage patty. They must be working on 200% profit margins. I will never be returning and I will make sure anyone who comes on our building sites won't be going either. Absolute piss take.
2 Talbot St, Nottingham, NG1 5GG, United Kingdom, England
Used to come here loads as I work next door and feel like quality of service and food has changed a lot recently. Chips quite soggy and staff not as friendly as they used to be. Bit of a shame but hopefully may turn around to what it was last year