The best restaurants in St James Northampton East Midlands

Good place to order food. Delivered on time and staff was very professional. Food was perfect hot which i do not get from other places. Will recommend this place. 👌

Great pub. Superb customer service - thank you Liberty you are great! Great burgers and deals, excellent range and portions at a fair price. Thank you.

reason was match was on. no phone call to explain

I ate here yesterday I ate in today Now I cnt stop visiting the toilet

Upon arriving at the second window to collect my order, the employee handed four drinks through my car window. As she passed them, the drink carrier gave way and tore, causing a large Coca-Cola to spill across my central console, passenger seat, my son’s trousers and shoes, and into the passenger footwell. The employee offered no apology and instead instructed me to move to the next window. I questioned her, saying, “Did you not see what just happened?” She responded by simply replacing the spilled drink, as if that were sufficient. I then requested to speak with a manager, at which point Joanne, the on-duty manager, arrived. She did not offer an apology or express any acknowledgment of the inconvenience caused, repeatedly stating that “it was an accident.” I politely asked for a refund on my order to cover the cost of a vehicle valet, but Joanne refused, saying she couldn’t make that decision and, if it were up to her, the answer would be no. She took no responsibility for the situation and continued to dismiss it as an unavoidable accident. When I requested to speak with another manager, Joanne declined three times, asserting that they would share her opinion. Eventually, another manager, Phil, came to assist. He was far more understanding and empathetic but explained that he could not override Joanne’s decision without consulting his supervisor. Phil assured me that he would escalate the matter and took my contact details for follow-up. While I am optimistic that Phil will ensure I receive a call back from a senior representative, I am deeply disappointed by Joanne’s handling of the incident. Her lack of professionalism and unwillingness to address the issue appropriately raises serious concerns about how she was placed in a position of authority. I would caution others to reconsider visiting this establishment.

Went through Drive Thru, placed half our order and after asking for no ice on the first drink were told to move to the first window. We hadn’t finished our order, and we couldn’t edit at the window and add on the other meal. Weren’t asked if we had finished our order, and were just hurried along. Drive thru staff did not have a nice approach towards us when we explained they had not let us finish, and was not at all apologetic. When we asked to cancel the order, she didn’t even talk and then ignored us. Not happy with the service.

Have had burritos from here before, about a year ago maybe, there were delicious. Ordered today and had it delivered. Wow!! I've never eaten something so tasteless! I ate half, hoping that a burst of flavour may actually commence... Nothing!! I opened up the wrap and not only was it flavourless, it only contained two very small pieces of chicken in the whole wrap (including the half of eaten). I'm so disappointed and will not bother ordering from there again. Such a shame, it used to be amazing.

Absolutely awful! The place stunk of fish! And the manager Jason was very drunk on shift abusing my guests and touching young girls up which resulted in him Being arrested that night. And there also reusing to pay our deposit back. Absolutely disgusting by this .