Zizzi - Chelmsford in Chelmsford

The staff (blonde european women and Indian fella) were extremely dismissive and borderline hostile/rude and bear in mind it’s a Wednesday lunch out of rush hour. The food was okay same with atmosphere

Very good food, as well as excellent service. Our waiter (Emma S.) was very kind and friendly!

Emma.s service was perfect. Very attentive and friendly.

We had pizza Meat Sofia and Chicken salad with prosciutto. The pizza had barely any meat on it and the menu says "we have tripled the pepperoni'! I basically was still hungry after I finished the whole pizza which never happened before. They should offer really good pizza for the price. Any Lidl pizza has a lot more toppings and is much more filling. The salad dressing was almost non existent and you had to look hard to find the prosciutto in it. Overall really dissatisfied and will not consider going there again.

Ordered two pizzas, taste great! And waitresses are very friendly.

Awesome staff, friendly and kind, it was a celebration so they asked what dessert the recipients liked and put a candle on. The food was amazing and no request was too hard, how could you not appreciate such hospitality?

Delicious food, their pizza is really large, about 45cm long, so think twice before ordering too much food. Taste wise, perfect. Lots of food choices, good reasonable price. Caters to people with allergies, so that's really good.

We sat outside in the evening and were served by Weronika who made my wife and I very comfortable as well as our small dog in his bag, she attended to us with a very friendly yet professional manner. The food was excellent as was the service, now the evenings are warmer we can bring our dog down and eat outside. We will be back soon. Thank you Weronika

Emma.S was really sweet and hospitable. Had a good brunch. Definitely coming back. Thanks!

Emma.S deserves a special mention she was so attentive, helpful and charming. A credit to your restaurant

Walked with my pregnant wife to this from Everyman to be told by staff member who was seemingly hanging around outside (followed us in as we walked in) to say if no reservation, no space, as they only had one staff member. Don't make that my problem - hire more staff, and maybe you can work the floor for once. Have come a few times but will not return.

Lovely food and great service from Emma S!!!

Emma S was amazing putting up with our group of tipsy troublemakers! Nothing was too much trouble and she anticipated things we wanted without us asking for them…..genuinely happy! Thank you!!!!

Great food and service The vegan 'meatballs' were delicious!

Waitress was very helpful and helped cut my pizza while I fed my baby

Delivery time was good, unfortunately pizza was cold by the time I arrived. This made the pizza feel tough and the meaty pizza has little toppings.

I got the rong food and nothing was done about it

Our food and drinks were lovely. Libbie was great and really looked after us. Thank you ☺️

I came here for my birthday lunch with my husband and toddler. The service was amazing, Alyssa was fabulous and couldn’t do enough for us. I have a fussy toddler and she put me at ease ordering his food, the food itself was so so good. Everything so fresh and tasty! We cannot wait to come back! Thank you so much!!

Great service from Emma - S very polite and very informative

Emma S at Chelmsford Zizzi was really really lovely, very bubbly and just really kind would defo love to come to this restaurant again, food was lovely

Brilliant and friendly staff, especially Izzy who served my friend and me tonight 🤩. The food was incredibly delicious 😋. Kudos Chefs! 🙌

Emma S did a great job and gave great service.

Emma S was amazing she is truly one of the best servers I have come across. The food was delicious everything was hot. Will definitely be back

Emma.S was absolutely amazing, attentive and kind.

Absolutely filthy inside and outside Food tasetless, dtaff forgot to bring sides Sharer ordered ahould have contained calamari but only after they told us they ran out if valamari so basically served us bread Really horrible experience

Food was fantastic, Sticky Pig pizza one of the best pizzas I’ve ever had Emma was a lovely waitress, really friendly Had a great time this evening

Amazing service from our waitress Emma S tonight. Such a bubbly lady and really easy to talk to. Nothing was too much for here.

I had an absolutely wonderful experience at Zizzi! The food was delicious, and the ambiance was great, but what truly made my visit memorable was the exceptional service, went above and beyond to ensure everything was perfect. She was warm, attentive, and incredibly professional, making me feel genuinely welcomed. Her recommendations were spot-on, and her friendly demeanor added a special touch to the evening. Thank you, Emma S, and the team at Zizzi for an unforgettable dining experience! Highly recommend this place to everyone.

Service and meal was amazing. Emma S was very nice

Emma s She is very amazing and brilliant

Top notch service from the best waiter ever ( Emma.S ) 🤌

Emma S went out of her way to make it an extra special dining experience

Emma S was fab! Really enjoyable meal

Super service from Emma, sorted my desert out to take home. Will definitely return! Thank you 😊

Beautiful service. Loved every second. Emma S was fab!

Came in with the wife to eat some food. Atmosphere and service was very good and as for the food i had the bruschetta and some pasta. Viraj served us and had good service!

Viraj served us, he was really good and we have always enjoyed the food here.

The menu has a nice variety and caters well for allergies - gluten free etc. Virag was attentive and approachable. Thanks!

Arrived late, cold and tough. I blame deliveroo, not zizzi. However zizzi need to sort this out.

Emma gave great service. The food was amazing the atmosphere even better. What a great night out

Lovely as usual , always enjoyed Thank you !!!

Emma is an amazing lady and her customer service is outstanding! Polite, friendly, attentive to customer's needs and this adds to a great evening out!

Fast and friendly service, thanks!

Very satisfied, dinner served by Victoria and she was amazing very friendly.

Amazing food; servers lovely, great suggestions… and amazing patience

I don't go to Zizzi much, but every time I do i expect so much more than I get. During this visit, we were pointed to our table more than shown it, our order took longer than it should have given how busy they weren't, the order was messed up quite badly, and staff were not attentive at all. Doubt I'll go back, there are so many better places in Chelmsford to get this kind of meal.

Came with my partner for a date night out, the lady who seated us was very nice but the other (sorry didn't catch any names) wasn't very welcoming. Food was great, service was good and very reasonably priced. One thing I will say is the chef yelling (not angrily, just to communicate) didn't contribute to the atmosphere very well. Otherwise, decent experience and would probably come again :)

We came for a 3 course meal that they had advertised. Such great value and all plates were absolutely incredible. We really enjoyed it here, definitely a safe spot for food!

Purav our server was very helpful & friendly!

The young waitress is very diligent and politely introduces the food.

Definitely gone downhill prices gone up and food gone downhill. Chips were so thin dripping in oil couldn't eat them very disappointed

We couldn't get a table at Moto pizza so came here instead. We had quite a nice family lunch but not in the same league as the pizza at Moto. I ordered the Meat Sofia for myself which was tasty but a bit on the dry side and extremely over priced. Over £17 for a pizza just seems excessive to me. I couldn't fault the service though. The staff were all lovely.

Friendly service ,food was nice but not overly hot Had difficulty getting into the restaurant and getting out with a wheelchair

This was my first outing to Zizzi’s and I booked a table in advance for two during Valentine’s Day. We ordered Garlic Bread for starters and a Rustica Margarita Pizza and the Wagyu Meatball Arrabbiata. I thought the Garlic Bread was very nice and was given a generous portion. The pizza was given slightly cold and the Wagyu meatballs could’ve been better. The service could have been speedier in terms of ordering and paying the bill considering that we were sat for at least 10-15 minutes until asked about our order and was not immediately given our bill. Despite that, the food came out relatively quickly and would probably pay another visit.

We booked a table for 7, we arrived and was told that they didn’t have a table and were rather rude about it. They said they declined the reservation but we did not have any notification of this, as our email said booking confirmed

Such amazing food and staff thank you so much

We had booked a reservation for seven people, when we arrived we were told that they had rejected the reservation, but they had not sent a cancellation email. The staff members were rude and unpleasant during this interaction. One server was repeatedly sarcastic. This was a very disappointing experience as we have previously enjoyed going to Zizzi's, I would not recommend this restaurant to people in the area. Wildwood is nearby and much more inviting.

We had such a lovely family meal the food was amazing and the staff especially Shivi & Emma made us feel so welcome we can’t wait to visit again thank you ☺️

Had dinner today and was served by Emma S just wanted to comment on her attentive service. Food was lovely as always but her service really made my day, she’s so funny and chatty!

Emma.s was so attentive. We always love zizzi chelmsford and she Just made our experience even better as she was hilarious. Lovely and tasty food as always. Keep it up as I even saw her trying to do sign language to a deaf table. She just goes above and beyond.

I had a great experience here, food n the ambience was amazin... I encountered with one of their staff member - Shivi, she ws very cooperative and active. She assisted us very well.

I had a great time at zizzi, the food was amazing with great service. The atmosphere was very welcoming and shivi was very friendly and courteous. A truly enjoyable experience!!! 😌😌

Shivi was a fantastic waitress - very funny and honest and looked after us very chatty ladies for the evening! Thank you X

Lovely food and Shvangi was a great server!

Shivi was really professional and friendly. Service was really good did not feel rushed

I had a fantastic experience at Zizzi! The food was delicious, full of rich flavors, and beautifully presented. The customer service was excellent, and Shivi went above and beyond to make our visit enjoyable. Friendly, attentive, and professional—she truly made the dining experience even better. Highly recommend!

Food is great especially the main menu like pasta . Shivi who was one of the staffs, was very accommodating and approachable. Will definitely come again!

Very nice Food . And accommodating staff . Especially Shivi. Well recommended restaurant here in chelmsford. Will come back again for sure😊

Lovely service and good food thanks Shivi

Shivi was a great server - thank you!

Shivi was very helpful. Great service

Great service from Shivi- thank you!

Shivi was gave us excellent service, very tasty food. I love Zizzi menu!

Excellent food and great service. 50% discount on mains - great value for the money.

Disappointing. Pizza topping was too sweet for my taste.

We always choos zizzi whenever we want to have Italian food. I took my friend to celebrate her birthday, but it was disappointing this time. Pasta was delicious but pizza was cold(not even lukewarm). I was going to tell the staff about it when they come to check the dishes, but the staff came to our table when we finished the pasta and just said "sorry about that". We both weren't impressed with this experience and I'm not sure if I will go back to this restaurant 😔

Absolutely amazing! We ate tonight at Zizzi and we loved the food! The waitress was very friendly and professional. Plus big thanks to chefs as that sea bass was out of this world! We will definitely come back for more.

Date night meal with partner, the food and wine was perfect. Emma S was exceptional from the get go, the service was fantastic throughout the entire night! We will definitely be returning soon and thanks again to Emma in particular. Chloe & Ross

Great meal out with a lovely server Izzy, thank you so much x

Thanks Izzy! Fantastic meal with fantastic service, we will be back again :)

Used my Tesco clubcard vouchers to pay for the meal so I can't really complain. Overall a nice place for a meal.

had a lovely late lunch at Zizzi Chelmsford today, Weronika was our server and she was great 😊

The waitress couldn't do enough for us. Food and atmosphere very good

The manager Shvangi was very nice!

Visited on an afternoon during the Christmas break. I was very disappointed in the service, from being seated at the table, we were left for over 20 mins to give our drink order, even then I had to call a waiter. After another 10 mins someone cleared the waste from the people before us, dropping a glass and smashing it in the process. We then received our drinks and gave our food order. Approx another 15 mins we received the food, my meal the pulled beef was ok but my wife’s chicken Milanese was like a piece of cardboard which had obviously been microwaved with rock hard chips. Overall very poor service, no greeting, no polite conversation and periods of waiting’s for anyone to serve us. Will not be returning

We made a last minute booking for 10 - including 5 children, and were really well looked after. Staff were patient and understanding and attentive. We were all very happy.

Recently had a quality meal thanks to the hospitality of Weronika and Alyssa. Can recommend the sticky pig pizza. Would definitely go back again.

I had a disappointing experience at this restaurant recently. Upon arriving at 7:30pm, we were told we couldn’t be seated because the kitchen had “run out of food.” While this was surprising, we respected the explanation and left. However, what truly frustrated us was noticing multiple people being seated after we left. We went back in and expressed our disbelief and disappointment to the lady who denied us, to which she said, it was just pizza bases they’ve run out of. Why was we not given an option to have an alternative option from the menu? It felt like we were given an excuse instead of an honest explanation. Whether it was a miscommunication or something else, the lack of transparency left a bad impression. I hope the restaurant improves its communication and service in the future.

The breakfast platter was generous and filled with fresh, delicious ingredients.

The food was lovely, and the service was great Emma P was fantastic!

My work team chose Zizzi for our office Christmas meal this year. It was so easy to book and we completed a pre-order, and when we had the meal it was so well planned by staff that each dish was called out by people’s names meaning we didn’t have to remember what we had ordered! Our servers Weronika and Alyssa were absolutely brilliant and made the whole process so smooth. The food was so tasty and hot when it arrived, there were no issues and the service was quick! We were so impressed and agreed that we would all be happy to return.

We had Emma s serve us she was lovely so sweet very kind lady

Had a chance to visit Zizzi Chelmsford last weekend. A wonderful experience specially in terms of food and service the lady who was serving us Alysa was very friendly and attentive to our food requirements always in a good spirit smiling and giving us a great service. I believe apart from having good food people like Alysa make your experience wonderful and amazing. Good job lady way to go.

Really quick service, but without the feeling you're being rushed. Nice crispy pizza with good flavour and a warming latte on a cold December day!

Great 🥳 Alyssa is always so friendly and helpful 🍕🍾

Wowser it’s a five from me ! service from Alyssa 5 stars ! Food fun and interesting for a chain restaurant like a pigs in blanket bomb ! Sounds like a Christmas nightmare but tastes like festive delight. 👍👍🌟🌟🍾🍾🎅🏼🎅🏼

It never arrived. I had to drive out and collect it 2 hours later. The food was dried up and cold. Not nice at all. I don’t believe I should have to pay for this.

Served by lovely staff. All very friendly.

Lots of missing items and cold sides.