YO! Sushi - Fenwick Newcastle in Newcastle upon Tyne

the staff here went above and beyond to ensure i managed to get ahold of some high in demand product i was struggling to find which was extremely wonderful customer care and service, so thank you very much toy team!

Newcastle institution. Its got everything.

What makes Newcastle, Newcastle. Experienced it as a child and an adult. It has everything you need as a shopper

Loved the range of goods on display and couldn't resist the Champagne bar

Thank you to Karen in perfumes. Very friendly, helpful and knowledgeable. Very experienced , taught us about different types of oud and how to layer up perfumes. Thank you for such wonderful experience. A Credit to the company!

Lovely shop. Lots to choose from, but very expensive.

I give five stars I just walked straight through there

Fenwicks, the heart of the toon. Lovely place, florest is stunning, food place is lush. Pricey but extremely high quality. Who can forget, Fenwicks window. It wouldn't be Christmas without it!!

Jude was amazing from start to finish couldn’t help out enough if she tried she’s a natural absolute credit to fenwicks via Versace Absolute pleasure seeing you today thanks 🙏

Fenwick has changed a lot. Seems to cater for the people with money. Should realise people don't have the money they used to have.

Nice look around. Too pricey for me

Love the Store! Literally plenty of products!

I was kindly served by Phil on the Guerlain fragrance stand in store. From start to finish I had the most amazing experience with him, he took so much time to take me through the fragrances and helping me experiment with the different notes of each one. He was kind enough to give me some samples to try along with my purchase. By far the best experience I have ever had buying from a store! A very lovely person inside and out :)

I love Fenwicks as a department store with variety of coffee shops and bars but was extremely disappointed with the new Botanical Garden next to Chapmans fish n chip restaurant. The cocktails took a long time to be made and the mixologist seemed very young. It was £11.50 for my cocktail but was charged £1.65 on top of that for service charge. I won't be visiting there again.

Great place for shopping and also food and drink

The best shopping center in Newcastle

Fenwick food hall is probably the best place to buy in Newcastle. The cakes they provide are of fantastic quality and always consistent. I’ve been buying from here for special occasions for numerous years and never disappoints. I want to say a massive thanks to Stef in particular. She always remembers and looks after me. Her service is second to none and is a huge credit to the Fenwick team. Thank you for always making my choice easier and helping me whenever I buy.

Love this store .has everything needed

Great shop in the centre of Newcastle, far better than Selfridges or Harrods. Friendly, helpful and attentive staff. Clean, well organised and has everything you need.

Nice visit nothing in my size. Good coffee shop and friendly staff.

What a magical stay we’ve had at Fenwick Retreat! From the peaceful sounds of nature and birdsong, to the unforgettable sunsets and relaxing evenings by the fire with a glass of wine—every moment here has been a joy. The cottage is simply perfect: spotlessly clean, incredibly comfortable, and filled with everything we could possibly need to feel at home. We loved waking up in the cozy upstairs bedroom and cooking in the beautifully equipped kitchen. Every little detail has been so thoughtfully arranged. A heartfelt thank you to Claire and Graham for being such wonderful hosts—your warmth and hospitality truly made our stay special. We leave with full hearts and beautiful memories… and we’re already looking forward to coming back!

Fantastic food hall, even found Clarin's spa by accident, which was a treat. Thank you Abbey fir a wonderful facial. Everything you need under one roof in a clean and logical array. All staff helpful and friendly.

One of the oldest and remaining super stores in Newcastle City centre worth a visit especially nearer Christmas for it's stunning festive window displays.

(Do not buy pokemon card bere) Never thought I'd ever have to leave a review like this but it has generally up set me and pissed me off. Had to get a refund for pokemon card my boyfriend bought as we realised they were resealed, number 1 rules about selling pokemon is to DO NOT SELL RESEALED especially at full price. it should of never been full price due to this and we were not informed that they were resealed before buying and the lady we spoke to about this gave a horrible attitude towards my boyfriend while he was talking to her (which she barely let him practically raising her voice and not letting him speak). If it wasn't for me speaking for him, she would of kept ignoring him and not listen, absolutely disgusted at her attitude. There was no need for it as both me and my boyfriend were calm and were just wanted a reason on why they were resealed and a refund. This whole situation felt racial in a way as my partner is south American, and the fact she kept interrupting and ignoring him every single god damn time he tried to speak almost as if shes looking down on him. I am severally frustrated as it shouldn't of taken for me to have to speak for him JUST FOR HER TO LISTEN AND EVENTUALLY GIVE THE FULL REFUND(I'm white british). And then proceed to say in front of us "we'll just re-seal and sell them, they sell fast" There was absolutely no need for this if she just let him explain in the first place

The staff were very friendly and helpful as my wife is visually impaired, plus had a quick glass of wine.

There are variety of retailers ti shop from,ranging from shoes, bags, clothes and even household utensils

The Mrs had a fabulous shopping experience. Staff very helpful and store imaculate. Food hall out of this world. Whisky department particularly enjoyed by myself!

Love the place, quality and variety all over !

Type Bijenkorf. Large assortment and large store. Employees are happy to help you. Very good discount

Love visiting here for cocktails in the champagne bar so fancy but nice

Beautiful shop to visit there's something for everyone to see. There is also an excellent cafeteria with a great menu.💯💖☕.

Best selection of brands on offer under one roof with the most helpful staff!

Lovely store with everything you need

Amazing! I bought some fancy stuff.

A wonderful woman helped me find a fabulous gift for my friends 30th birthday (Longchamp bag) I didn’t catch her name but would love to say thank you and that she had amazing customer service and super kind towards my 10 month old too. (Thursday 27th March) - THANK YOU!

Iconic department store in the heart of Newcastle. Beautifully refurbished and modern, affording a refreshing shopping experience compared to most chains.

Very arrogant store managers! Shoutout to Stephen Bliss! How dare you accuse my sister of theft. Do you think she can’t afford a Marc Jacobs bag? She’s a professional nurse for more than a decade. Shame on you! We will be filing the necessary legal actions against you and your company. I am a doctor here in the Philippines and my family are group of professionals and we will see to it that you will pay the damage! You have caused so much distress on my sister's mental health. We will not allow you and your company to destroy my sister’s reputation.

Excelent shop for shooping shoes

Took my wife to the coffee shop/ patisserie for a birthday treat. The coffee was lukewarm and the tiramisu was dry and completely tasteless. Some treat! The staff were very good however and gave us a refund.

I love this historical building, the modern feel inside, quality goods and friendly staff.

Himolla leather electic/remote recliner purchased October 2021 Newcastle upon Tyne circa £2200- inferior quality leather wear and material construction, failed power pack and unstable chair back jammed within 3 years - now unusable

Visited Barber coffee shop Although service wee bit slow coffee and toasties were worth waiting for

Avoid this Department Store. My sister was harrassed just because she forgot to remove the tag on a bag she bought back in November last year. She was accused of stealing even when she insisted she can provide proof she bought the bag in the same store. Imagine how stressful it is to enter a store with the same bag and being accused of stealing the same bag while inside the changing room. They didn’t even give my sister the chance to prove herself as they were already suspicious and insistent that she stole it saying there was missing inventory. I would never risk going into a store where you could be potentially accused of theft based on pure suspicion and false narratives. No apology was even given. Screams arrogance and racism! My sister felt like they were looking down on her just because she is Asian. I wonder if you treat your all your customers like this.

A grande dame, one of the first, and last true department stores.

Fantastic food and a lovely place to shop

A pleasure to shop there. Great choice of goods in the food hall.

Beautiful store now all the renovations are complete. The food hall is definitely worth a special trip.

Outstanding customer service from Fenwicks especially Isabella Brown who helped with sorting out a replacement for a faulty toy despite me not living nearby!

I want to say a huge thank you to Max at AllSaints in Fenwick’s Newcastle for his amazing customer service! He was incredibly professional and went above and beyond to help me choose a coat and dress that I absolutely love. His friendly attitude and expertise made the whole experience so enjoyable, and nothing was too much trouble for him. AllSaints are so lucky to have someone like Max on their team. Thank you again for your fantastic help!

Went into the food hall today and saw 'the juice bar' just inside it and was intrigued by the 'ginger shot' advertised at £3.50. Decided we would try it. Was given a sealed plastic bottle - it wasn't served in a shot glass or anything... Paid for it contactless - turned out I paid £3.85, only spotted that later in my banking app... Drank the 'ginger shot' (it was good!) from the bottle as we browsed. Returned the empty bottle to the juice bar. As we continued to browse, saw the selfsame bottle on sale in a fridge for £1.99. If we'd been served the bottle at the juice bar with a glass or even in a glass, I would still query the price, but I just feel completely ripped off. We got some very good bargains in the Christmas sale as we continued round the food hall which makes me feel a little better, but I don't recommend the juice bar. I wish now I had said something at the time.

Massive store Christmas windows were awesome Love the store The name shouts expensive and it is

This is and I expect always will be my favourite store in Newcastle, restaurant, drinks, groceries, clothes, makeup...l9ve it.

What a store. Furniture range amazing

Absolutely huge, a wonderful department store.

Not happy went to cheese counter my friend asked if she could try the nettle cheese shocked it was thinner than cling film . When we said we can't taste anything he looked at us not intrested and said you can buy a bit to try . Then poor man on the curry spices you make up was absolutely loaded with cold blowing his nose no sink to wash his hands and no gloves . Poor hygiene poor customer service on cheese counnter.

A fantastic store. As per the usual annual Xmas window display that attracts massive attention from the public was again a sussess with family's and their children. The store is huge and has several floors with all the top designer brands. A tad expensive on some items , other departments do offer discounts .

All designer goods which makes it very expensive.

Fenwick is good place for shopping since decades. It is pride of Newcastle.

Big shopping complex. Has loads of history!

Great shop with plenty to see, but if you're a person of color, a particular security guard will follow you closely, watching your every move as if you might run out to steal a box of boxers. Don't go unless you're white and innocent enough.

Fenwick in Newcastle upon Tyne is a shopping haven blending luxury and variety. Its iconic food hall offers gourmet delights, while fashion and homeware collections are top-notch. The store’s festive window displays are magical. A must-visit for an upscale shopping experience!

Always enjoy a walk around Fenwick's good selection.

Lunch at Hjem pop up The food was stunning! 👏🏻 The service was very good… Fenwicks staff trained by Hjem! 🫶🏻

Great window again went to take my Grandson and he fell asleep 😴

Wonderful xmas window display for the children, back to a 1traditional christmas theme a partridge in a peartree.

I had to pop into town for Christmas shopping trip, they have a Clarins section so I headed there. A large department store set out over a number of floors, there's disabled acccess and lifts to all floors and they have department for everything from clothes & toys to furniture & fragrances, and more.The shop is clean and tidy & was quite bust but not overly so. I always find the shop assistants helpful and after roughly 10 mins I left with my gifts in hand.

Fenwick's food hall is beautifully arranged and has some lovely gift ideas. Viewing the window of this department store is a cherished tradition as Christmas approaches.

Best department store in Newcastle with a great selection at reasonable prices. The food hall is 2nd to none.

Upmarket Department Store famous for its Christmas window displays.

There wasn't anywhere near the depth or leavel of stock that there used to be,

Excellent window display this year

Fantastic locally owned department store, with many exclusive brands

Been a while since I last visited but my word this department store has had a glow up! So much so money uncontrollably leaves you! Staff were extremely helpful and friendly & amenities were clean - the food hall is a gem again & women's wear has a brilliant selection..my only note was I was buying valentine's gifts & there were no gift bags not even in the basement.. but what a joy it was to visit here - nostalgic ❤️ Christmas decorations are so stunning & the gifts area in the basement is 🫶🏼

Christmas shopping bits and bobs

Lovely place , and the windows were decorated superbly for Christmas

I used to be a regular at Fenwick until they decided to go so up-market. It's now really expensive and the design and layout on the beauty floor is awful. Such a shame as it used to be my go-to shop in town for everything.

Beautiful department store especially at Christmas when the window display is done.

Mother Mercy Bar in Fenwick's is a perfect place to relax when out shopping. Wonderful cocktails and lovely staff. Try the French 75!

Iconic shop even just for browse around.

Used to like this shop its lost its appeal for me over the years due to its getting rid of petite clothing areas

The Champagne bar is a fantastic experience! The staff are second to none and the experience is one not to miss!

Really cool, lost my breath walling up the stairs, reminded me I need to hit the gym more 10/10

Always recommend Fenwick's what ever IAM buying there delivery service is the best

Lovely Christmas window display 🎁

One of the highlights of my trip to the north east was witnessing the 12 days of christmas window display at Fenwicks and wow it didn not disappoint. They really put where I live to shame because down here in Plymouth the christmas decorations look like they've been bought from poundland and no thought or care given to how they were hung up it's depressing here at Christmas time so to see this years window at Fenwick filled me with christmas spirit that was sadly missing. My friend who came with me 2 years ago gave me specific instructions to find fenwicks and show me their window and she was not disappointed. This is what Christmas can be like when people make an effort it's special and magical.

Went in yesterday for a Xmas gift for my wife. The Dior assistant could not have been more helpful. No stress, no pressure. She was amazing and a credit to your store. Thank you Abby/Abbie, you're a star.

I decided to try the online ordering service Fenwick offer ,I can't believe how easy it was ! Excellent service Fenwick Newcastle,keep up the great work!

One of the most magical and gorgeous places to go for Christmas shopping and Christmas mood!

Really lovely Christmas window display

Up from Liverpool visiting grandkids, so went into town to browse Xmas markets and went to.look at the window displays....such a long queue so grandkids didn't want to wait so unfortunately didn't get a close look, but what we saw was brill....think if they removed the rope system it would be better as people would just continue to move normally giving more a chance for a closer view

A luxury shopping center with famous brands. On the ground floor, a huge area with fragrances and cosmetics. Don't forget to bid!

We went to see the Christmas windows with the kids. There was a short queue snaking round to get a close view. I was rather underwhelmed, as the display seemed to be better in previous years, but the experience itself was altogether pleasant

Was window shopping as heard Fenwick window was already being displayed

Excellent window display Lovely deli 👍

Christmas window and seasonal gift food selection looked very festive

We had the best shopping experience today like every time from Karen at Kilian / Frederic Malle perfumes , I like to shop and bring my friends always to Karen because she’s a great expert with highest level of experience and elegance, she makes any customer experience the joy of buying a whole world in bottle of perfume, I always like to come back because I know she is always there and I will always leave with joy and happiness in my heart and excited for my purchase, thank you Karen ❤️

Love Fenwick's At Christmas...going back to childhood memories ❤️

Visited to go to the Santa on the Roof experience. What a treat. My grandchildren really enjoyed it. Loved the way you go into different parts, meeting the elves along the way, going outside to see the snow covered Christmas trees, dancing and throwing snow, and sitting in the Five Elves cafe. Santa looked great. The plate decorating was fun, the hot chocolate and cup cakes were delicious, and the Santa’s shopping was really funny. Excellent value for money.

Lovely xmas window display ! Best window display u can tell when xmas coming overall fantastic xmas window display! But inside the shop needs knock some prices down a bit I had 2 give fenwicks window a 10 star rating it's beautiful

Fred's on the lower ground floor was lovely.