Ye olde resteraunt and fish shope in Gloucester

Sadly this place has gone massively down hill with its current ownership! I’ve used this chip shop when in the area for years.. and it’s always been lovely.. Currently the food is ok, but nowhere near as good as it used to be! My issue is the attitude of the arrogant server! Not sure if he is the owner, but my goodness he is rude! Doesn’t like taking any other payment method other than cash! And gave both myself and the lady behind me a dressing down over choosing to pay by card.. Food was cold, over priced, and despite me asking for it to be put in trays, trays were thrown at me and I was told to do it myself! He needs to go.. he is ruining a reputation of a business that has flourished for many more years than he has existed!

The fish was lovely and worth the money but was disappointed with the chips .Other than that it was nice .

such a nice delicious fish and chips haven't had before. Nice and friendly staff. I had on match day on such a busy time when they have that much rush and they are giving that delicious taste really appreciate them😋😋😋😋😍😍 what taste and quality 💯💯💯 waiting for next match on Saturday to have again 😋😋🤤🤤

Fantastic fish and chip shop! One of the best I’ve EVER been to. You won’t regret paying them a visit

Amazing food and lovely service from staff. So glad we came here after the match :)

I don't know how this place has won awards! The portions are minute! A small cod was literally a tiny tail end of a fillet! Smaller than a child's portion! Fair enough, the chips weren't greasy, but again, it was a miniscule portion! The fish was crispily coated, but flavourless. The guy 'serving' didn't speak, not even a "Hello" when we arrived and sat at our table. He was sullen and made us feel unwelcome. I ordered a diet coke, which arrived completely flat in a branded Coke glass which wasn't filled.to anywhere near the top. It was undrinkable. From the prices they charge, I think they are of the belief that they re in a high end part of London! It may be an historic building, but there is and huge difference between olde worlde charm and poor maintenance and decor. Needless to say, we will never be returning, as there are far better establishments, within a short distance, that don't charge the Earth for a paltry portion!

The best fish and chips in town

The service and the food are always consistently great. I always visit this place to treat myself to an enjoyable fish and chips lunch before a game.

Was served by Becca and the food is amazing , helpful staff and such a great place to eat

What a fabulous restaurant. Fish delicious, staff super caring and helpful

Loved my time eating here, food is always well cooked, the waitress is very friendly and gives great service!

Great food and perfect service, absolutely love it every time

overly priced, smaller portion than other fish and chip shops.

Lovely food, will be ordering again

Scampi only 9 pieces but this is just eat they put restaurants on their website and you believe it. They don’t monitor how good they are. It was rubbish

Chips undercooked soggy. Tiny cod for the price. Really poor.

Delivery one time and the courier was such a nice guy! I now feel bad for only tipping him a quid rather than a fiver!

We were looking for a good fish & chips. We found Ye Old Restaurant & chip shop, devices to give it a try and it was just what we were looking for. The fish was delicious, light crispy batter and the chips were fresh cut, cooked perfectly. We met another couple who travel one & a half hours by bus just to go there! That means something! We really recommend it! Busy take away & Great friendly service as well.

Absolutely shocking customer service pig ignorant doesn’t start to cover it and I believe this was the owner. Food is bang average and prices are extortionate! £1.70 for a can absolute rip off. I will never set foot in this place again

Best Fish and Chip shop in Gloucester for 84 years strong. Both Fish and chips cooked perfectly. Service is great and helpful, the decor and atmosphere is classic and comfortable.

They don't accept card payments. The food is amazing

First time my wife and I have been and we can't wait to go back again. Service was good and staff member friendly. Best fish and chips I've had in long time.

Chicken was so undercooked it was bleeding

Excellent food, delivered hot and on time.

Quick tasty good portion will definitely use again 5star

Disgusting prices. 2x Small Fish and Chips, 1x buger and chips, 3 soft drinks. £53.00. The size of fish was indeed small, in fact very small. I have never been served a smaller piece of fish in any restauraunt in my life. The ordering, service etc was very challenged, in fact would hardly call it service. Payment was also very, very difficult. Attempted to pay by card but it proved that their machine was not capable of acceptingpayments. Matbe that cash is better ????? for them. !!!!!!!!!!!!! to administer ???!!!???!!! DO NOT, repeat , DO NOT go anywhere near the toilets . They are disgusting inappearance, cleanliness and smell horrific. My daughter tells me the Ladies was in identical condition. I appreciate only too well that prices have risen ( and portions have decreased) during recent months but this restaurant is a joke. They are taking the mickey( to be polite) Displeased Pensioner and Family.

First time sitting in the restaurant and I would come back again and recommend anyone to pop in and enjoy the food selection of drinks 100% wot pass this on to people for sure

Good fish and chips but far to much batter on the Fish and the mushy peas were soggy and only Luke warm.

Lunchtime meal .....made to feel very welcome....friendly guys in there....very dog friendly ..even giving our boy a sausage and a nice big bowl of water. Food was very very nice. .......lovely piece of haddock .....fish cake also lovely.....chips were amazing.... nice cold drinks on this very hot day .....10/10 for all our food.. Charming little restaurant Will be back. .......thanks for a lovely experience 😁

Didn’t get many chips with my fish

Fish great, chips could be better. Expensive. No signage for the toilets in the restaurant upstairs. Doesn't take £50 notes. When the bill was £36.00 for the two of us this just does not make any sense.

I said I’d leave a tip but just eat don’t seem to have that function. Sorry mate

I went for take away fish & chips. Our third time. I hardly ever carry cash but they have taken my card as payment twice before. On this occasion they refused my card! They didn’t want my custom! They said it was the managers decision to not allow card payments for takeaway transactions. Upstairs is allowed to use the card machine only! They have lost us now. We won’t be returning. We were getting to be quite regular visitors too!

I have read the reviews by others and the responses by management but as we were visiting my son and wanted to try local fish and chips we decided to try here. My recommendation is dont! I will be slated by management but I've been eating fish and chips for over 50 years and it is one of my favorites and this was by far the worst I have ever had. The fish was tasteless, it wasn't frozen it was just poor quality, had skin on and of the 5 portions ordered only one didn't have bones in it, yes fish comes with bones but a good fish and chip shop doesn't serve it this way. Very disappointed as I had hoped the other review were wrong, actually I think they were generous. We've been to 2 other fish and chip restaurants and take aways this week and the difference was night and day!

Excellent as a!ways. Only issue was we were sent curry sauce rather than the mushy peas we ordered but no problem.

Quality food and quick delivery

Best tasting fish we have had for a very long time and the batter was crunchy. Highly recommend this restaurant good value and excellent food.

Absolutely appalled by the low power service and low power food was not worth the £62.90 bill in any way I think that’s the most expensive vodka and Coke at £13.80 for a double I will add a photo below of just how shocking the bill was For two people two drinks and two meals absolutely specially this day and age did not live up to the hyper being the best chip shop. Don’t think it is by miles.

Food was good, but delivery took a long time. Driver delivered in about 7mins once he got the food. however it took over an hour for a driver to be selected/get to the restaurant.

There’s a busy takeaway on the ground floor so ascending the stairs took us to the atmospheric seating area. White washed walls with dark brown timber make for a cosy traditional space. But most importantly the food was very good, with the fish dishes plus chips very tasty and satisfying. With a cool refreshing beer. Staff were pleasant and helpful and very efficient.

Tasty fish and chips. Excellent service.

Dear ye olde owner Your food is very goood and PERFECT!! The service was veeeeryyyy LOVELY and respectful!!! The batter was very fresh and the fish was very fresh. The chips was tasting like it was served in heaven!!! The place was very nostalgic and very cozy!!! I really suggest everyone to come to this fish and chip shop which got 2020 best top 10 which got 4th place!!!! Thanks for your perfect and great restaurant!!!

Absolutely brilliant, easily maintained their usual very high standard.

Great chippy. The food is wonderful. A must visit if you're in the centre of Gloucester.

Delicious fish and chips. Excellent service.

Lovely old building with great history. Waited a while for meal to be served as the policy is to serve the downstairs takeaway customers first. Why they have speakers blaring out 1960s hits in such a beautiful setting, I cant comprehend. We had to ask staff to turn the racket down twice. Even then it was annoying. However, on the plus side the meal was first class when it came. Great fish n' chips. Just sort out the noisy music.

Very expensive for the portion size but tasty fish n chips

Asked for salt and vinegar and a lot but they put none

Disappointed. Something has gone seriously wrong. Greasy undercooked chips, sausages very poor and tasteless. Very odd with cash only for the takeaway but card in the restaurant 🙄Not the best experience sadly 😕

Really pleased with the delivery and the Quality of the food was excellent

Lovely service, great fish and chips

Was exactly what we were looking for. Great taste for a fair priece. Thanks!

Just had a fantastic take away to celebrate my daughters birthday, food was excellent, especially the cod, and was delivered nice and hot

decided it was time for a change. first time ordering from here, Read the reviews so thought we would give it a try and we were not disappointed. food was on time and still hot on arrival, and was absolutely lovely. so happy we changed. will definitely bring ordering form here again.

I would say the food is just as good as any other fish and chip shop, let's remember we're talking about fried potatoes here. I ordered a regular chips, sausage and curry sauce to take away and was charged over £10 for the privilege. I know prices have increased recently but am I wrong to consider this widely excessive. I just wish I had the nerve to laugh and walk out. And they tried to tell me they were 'cash only' until I said I would only pay by card....then a card machine appeared, as if by magic.

Firstly, I will say that the fish and chips were good. However the portions were minute. Ordered a large fish and chips, but the fish was tiny. Was told it was large, not many chips either. When I left, the takeaway counter didn't have anything as small as the portion I was served. Also wanted another £1 for a small sachet of tarteare sauce.

Very pleasant historical environment, great food, and pleasant, attentive service. I recommend it.

Such good food I would definitely recommend and come back here next time I’m in Gloucester, lovely location too. Really good food and really tasty chips, they have such lovely and welcoming staff too I had a lovely chat with them all!

The olde fish and chip shop in Gloucester in fact the best ever. The staff are very friendly. If I am in town and fancy fish and chops I would not go anywhere else. Whether You dine in or take away the experience is great

I love to go there time and again. Me and my friends use to go there. Their services and food is very very good.staff is very friendly.

Absolutely delicious fish and chips very friendly staff and impeccable service all round

Delicious food and friendly staff!

The BEST fish and chip shop in Gloucester so tasty and always go above and beyond. Reasonable prices. They have a lovely restaurant upstairs where you can sit and have food. Staff is soo friendly. Rebecca is so polite when welcoming customers in general. Only a 2 min walk from in the town centre. Food is 10/10

The BEST fish and chip shop in gloucester so close to town which is so handy for people to pop in and have a snack or a full course meal. Reasonable prices. Staff go above and Beyond. Rebecca one of the staff who works there is lovely. Always smiling and giving people the best customer service. Have a lovely restaurant upstairs where you can sit in and have food if you don’t want to takeaway.

Fish and chips is not make to order, it cost £10.5 but tastes like £5….not really good actually! Very goooood services, Thanks a lot, I’ll find others👍

always amazing best in Gloucester. Just portion size is quite small. Best chip shop around. if they did bigger sizes you wouldn't go anywhere else.

Dropped in for a quick supper, friendly, fast, convenient. Fish and chips and a glass of wine. Close to centre of town as well.

I agree with a number of the reviews about the lack of quality of the food here based on our experience of a takeaway this evening.. chips were quite greasy and soggy and fish was also disappointing and most likely re-fried/ re heated as others have said. Battered sausages were better as cooked fresh to order. Sadlyi I wouldn't visit again or recommend

Food on time and freshly prepared. Delivered to my door which is rare these days. I live in a flat, most sit in the car park and call someone to come down.

was only given half portions for £49. Absolute daylight robbery

Food was piping hot, and the fish and sausages were well cooked but the chips were unfortunately not up to the usual very high standard. I'm sure this time it was just a minor aberration.

Amazing tasting food, really friendly staff and great customer service. Do not miss out on Ye Olde Restaurant if you're in the area!

Have been coming here for a number of years and have never been let down by the quality of food on offer. The staff have always been friendly and the service is excellent.

Me and my frend who i have been friends with for over 50 years came in for a late lunch on March 5th we were bth very plesased with the food and service i had the steak and kidney pie chips and mushy peas my friend had the fish and chips with mushy peas

Good hot food. Lovely friendly service. Gorgeous fish. Been coming for years. Never disappoints.

If I could give this plaice a zero I would. The thinnest chips I've ever had the misfortune of trying. The batter on the fish was rock hard like it had been refried from lunch time. The fish was dry inside DEFINITELY NOT FRESHLY COOKED. When I rang to complain was called a liar. Shocking customer service. Try mermaid fish shop on kingsholm road it is cheaper and by far a better chippy. Another lie can you not tell the truth you personally have not been in that business for 85 years you bought the business and are riding on the tail of previous owners who adhered to a higher standard and were not greedy. You or your staff were rude and to say I was lying and expecting me to bring the food back in the rain to prove it with a young child is terrible I didn't want a refund or to swap I was informing you about what you already knew you refried the fish because you didn't want to waste or lose profit. The only place it was fit for was the bin . I would never step foot in such a disrespectful business again.

Can not understand the negative reviews (personally dont believe anyone with one star reviews) Lovely, tasty fish and chips. Always our go to place when visiting Gloucester and not ‘greasy’ or ‘tasteless’ as others have said??

The fish and chips did not live up to the hype. The batter was incredibly greasy and the chips were not that great. I dug the fish out of the batter and it was pretty much tasteless. Very disappointing. A waste of money.

Great chips best in Gloucester

We were drawn in by the banner outside claiming Best Fish and Chop Shop of 2020 but it’s clearly gone down hill a lot since then! We sat inside and the service was really slow, and unwelcoming. The food was awful, tasteless, greasy and very expensive. Chips tasted like they had been reheated, fish very greasy and the sausage looked uncooked - very pale. Apparently the ownership has changed since 2020 and if that’s true it’s rather misleading to maintain the claim.

Amazing ordered 2 cod, chips, peas and curry sauce. Came within 30 mins all hot and was delicious. They even included an extra fish with a note saying “extra fish included as not normal size fish as normal.” Which was amazing so had plenty and big portions. Highly recommend!

food was good quality, still fairly hot when delivered (4miles or so) will definitely use again

Everything was great the main thing is they didn’t get anything wrong or forget anything brilliant!

Very disappointed with the small fish and chips. The service was OK. Food was cold. The price was expensive in the restaurant. Had to pay extra for tartar sauce. I when here regular as a child. The food was great then. Piping hot. Don't think I will go back again.

All of the chips are black !!! Absolutely awful

I have been here before and had good fish and chips as a takeaway, as it was pouring with rain we decided to eat inside in the restaurant. The service was fair and the fish and chips good though quite small portions. The dink however was extortionate, £4.80 for a can of John Smiths bitter is ridiculous. All in all always good fish and chips but fish, chips, curry sauce with a can of beer at over £23 is just too expensive I will visit again but only as a takeaway.

Not as good as it used to be, but not terrible. Mainly the quality of the chips - lots of ones with black bits

absolutely delicious! Will definitely be ordering again.

This order was never delievered

always lovely, best chippy. keep it up!

Best fish & chips in Gloucester!

Not bad, but not excellent either. I had fish and chips, although the chips were a little to thin for my liking, were more like large fries. The fish was ok, nothing special and certainly not worthy of being considered the best in Gloucester - Other disappointing elements was the "robotic" service and CASH ONLY option 🤔

excellent taste to perfection 👌

Great food and home made tartar suace. Cute old restaurant upstairs.

Great meal nice and hot very happy thanks

Absolutely shocking , 5.50 for supposedly a large chips , come like a cone of chips and soggy aswell shocking , gone down hill this place

Love this chippy always my go to when in town

Great meal , Best in Gloucester Recommended 👍🏽

Beautiful food and staff, thank you for the fresh food x

amazing food i have enjoyed and friendly staffs tonight