Based on 399 opinions finded in 1 websites
Based on 399 opinions finded in 1 websites
Opinions
Fantastic service from the lovely Louise as always. Service fantastic and atmosphere great. Staff make such a difference here especially when your on your own. Always made to feel so welcome. Thank you
liamoJ8773SQ . 2021-06-15
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Great pub, lovely & welcoming staff! Great atmosphere & quick service. Will definitely return to the cross keys 😍😍
georgiampb . 2021-05-25
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What a lovely pub this is! Nick the manager is wonderful and so welcoming! And the staff are great also! Can’t wait to go back soon!
emilypM110NR . 2021-05-25
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Lovely little pub super clean and very friendly helpful staff would recommend highly.food looked great will try next time thank you.
H8038PXmicheled . 2021-05-21
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Great food great beer funny staff lovely beer garden we look forward to returning and seeing you all again
M5872CRnickm . 2021-05-10
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What a lovely pub, the team are lovely, food and service was just as good. Its well worth a visit. If you pop in ask for the manager Nick, he was ever so nice and entertained us endlessly. Definitely be going back as soon.
travelemms . 2020-12-24
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Had a fantastic afternoon with family having the bottomless brunch. Nick and Sam were so welcoming and made us feel special. Lovely staff, clean pub and excellent food, what more could you want 😊
O378NGdawnt . 2020-12-20
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Popped in today for lunch and coffee was welcomed by a very nice young man who ran through everything for us our order was taken by another nice lady the pub was very clean and covid standards were high.
H8038PXmicheled . 2020-12-18
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Every time I visit Ye Olde Cross Keys, the service just gets better & better. Nick and the team are doing a grand job in keeping everyone informed and safe. Our order was taken as soon as we sat down and our drinks arrived promptly. The fish and chips here is better than any fish n chip shop I’ve been too (and ive been to a fair few).Merry christmas to Nick and the team. Stay safe.
W5977PHjamesp . 2020-12-17
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We always come to this pub when we are in the area visiting family. Food, drink and service are all great and nothing is ever too much and with the recent pandemic they seemed to have everything in place to make us feel safe. Our server Emma on this occasion was friendly and attentive. Will be back again soon
SamAustin04 . 2020-12-15
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I have been to Ye Olde Cross Keys a few times this year and each time I felt VERY safe with all of the Covid measures in place, as well as very welcome by the brilliant team. The food has been consistently delicious as well as very reasonably priced. The new 'Bottomless Brunch' option is a must, I have been twice now and both times was really impressed with the food options and the service. Emma in particular has always been brilliant whenever I have visited - she is bubbly, super friendly and will always make sure you have a wonderful time.
175keeleym . 2020-12-15
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Quick and courteous service from Louise and Emma, food was very nice and came to me quick and perfectly to order (a problem in a lot of places), can’t complain :)
David W . 2020-12-15
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Really glad we visited ... fabulous staff and food. We called in on a rainy day to while away some time before a scheduled visit at the famous Teddy Bear Shop. The landlord or head barman checked us in and we were served good quality wine and ales. The gent owner was a great character and was incredibly proud of his establishment. My husband and I enjoyed his banter and we would definitely visit again. We enjoyed a chicken sharer and chips which were very freshly cooked. It was warm and cosy inside and we watched as the rain turned into hail stones and were glad to be in such good company. Highly rate this lovely pub ! Xx
48jayner . 2020-11-01
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Meals and drinks. Service was prompt. An tasty food. Ordered two pints from there selection of beers. Scampi & chips. All hot and cooked to perfection. Staff were friendly and helpful. Need to try the full English and the Sunday roast next which look fantastic.
gplambretta200 . 2020-10-26
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Superb pub with well kept beer. Very spacious and comfortable. Well rehearsed covid routines. Friendly staff
Chris N . 2020-10-06
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One of the best pubs around great staff amazing management such a laugh but also so safe with current situations
M5872CRnickm . 2020-10-03
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I bring my family here regularly for food as the chef, Ali, is amazing. The manager, Nick, is welcoming and funny, the assistant manager, Emma, is both professional and friendly. The whole team bring a smile to customers' faces and makes the visit well worth it. The Covid measures are kept to high standards, too!It's also an amazing place to work.I highly recommend visiting!
louisejephcott908 . 2020-10-03
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This is a Amazing pub, amzing food would reccomend it to a freind. I will be becoming back soon.....
timlA4442SF . 2020-10-03
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I came here for a Sunday roast with my husband and 2 children and I have to say that it was one of the best dinners we’ve had out in months! Everything was cooked perfectly, our food and drink came within 20 minutes of ordering and we where greeted by many helpful staff. Well done!
isabellah911 . 2020-10-03
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Best staff a pub has to offer nick the manger is so funny and great at his job making sure the pub is safe and also fun at the same time all measure are in place for covid so if you fancy a fun but safe night out then go here and breakfast is only £3.49 WOW
Mrkurwa . 2020-10-03
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Right from the get go the staff kind and Courteous, very professional Excellent food and drink perfect for an exceptional wet day.
I780KFchrisb . 2020-10-02
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Nick was excellent helped me with the app giving 50% off as I was struggling. He was attentive and helpful throughout our visit. Good food and excellent value for money with the 50% off deal. Can also recommend the mango cider, delicious!
Beverley B . 2020-09-28
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Had lunch at the Ye Old Cross Keys, excellent Covid protocol. Very friendly staff and explained how things worked. Both my wife and I had the beer battered cod, minted mushy peas and chips. All freshly cooked, lovely flavoured fish. Great place for lunch.
stevenrP8961EP . 2020-09-26
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Had awesome full English, everything you'd expect for the price. Service is ace from the team. The system in place for safety is spot on and make it easy to enjoy as well.
adamcA6942SJ . 2020-09-25
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Had a lovely breakfast this morning in the keys! Would highly recommend to anyone! Very friendly staff and lovely general manager!
Benjamin P . 2020-09-25
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We visited Witney and tried this pub for lunch. The food, ale and staff were very nice especially Louise and Jackie. We would definitely visit again.
sharon c . 2020-09-22
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Friendly staff, tasty food, and a warm comfortable vibe that makes the evening a pleasant one no matter the occasion. Nick was a laugh and I'll definitely come again.
sebastianfA4760CP . 2020-09-20
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Visited here with friends for drinks and food. The food was amazing and the service from Emma was impeccable. All the staff are always friendly and you are guaranteed a laugh.
M7628NHamandas . 2020-09-20
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Lovely pub, has a cottage pub feel to it. The staff and Nick, the manager made me feel very welcome & safe throughout my visit. Great selection of ales on tap! The steak was cooked to perfection! Looking forward to my next visit already!
JB-L2023 . 2020-09-09
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What a lovely little cotswold pub. Right from outside it looks like a lovely little country pub, well maintained and looks very inviting. Walking in, you're greated by a lovely host, ours was Emma and she took us to a little table. We were told we could order at the bar or on an app, so we gave that ago. It was brilliant I didn't leave my chair once, and nick the manager was an absolute hoot. Talk about service with a smile! Nothing was too much trouble for nick, and his lovely staff. The food came out really quick, and it was absolutely amazing, I wouldn't have guessed this was a chain - it was food like mum used to make! Overall we felt really safe with all these new measures, the staff were wonderful and you can see why, with a lovely manager like nick. Thanks again will be back next time we're in the cotswolds!
Thombeard . 2020-09-07
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So I love this pub the staff are lovely and the service is always spot on I had my first visit since the lockdown and I was impressed with the way it was run we came for dinner on a Monday 3 adults and 2 under 5s there was not a kids menu on the new disposable menus but after talking to the staff they showed me all the kids options over all fab food atmosphere and service
alwayswatching90 . 2020-09-06
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“Nick the manager” is hilarious, super welcoming and incredibly considerate towards patrons and staff. Exactly the type of guy every pub needs. We plan on coming back soon despite not living very locally.
christig1307 . 2020-09-05
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What a wonderful pub! Popped in for a bite to each with friends and was pleasantly surprised by how welcoming all the staff were. The food came out super quick and was delicious! The host (Nick) was super informative and made us all feel at ease. Very impressed to see they had a member of staff who’s sole job was just to clean and keep up safe. We had such a lovely visit and really hope to pop by again soon. Once again big thanks to Nick for making it a memorable visit!
Shona K . 2020-09-03
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Quick service, decent food, could have done with a bit more bacon on my burger but overall a pleasant experience
David W . 2020-08-31
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Booked last min and they managed to get us in we was met by the Manager who made us feel very welcome he was friendly and veey professional with all the covid regs ect the stuff helpful too,food was great for fab price 😀
E9162RYharryg . 2020-08-31
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Went in for some food and drink felt safe with all the levels of safety the manager had put in place we love it here with a great laugh and joke with the staff we shall be back thank you nick and team
M5872CRnickm . 2020-08-31
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We have been coming here for many years as our local, I can honestly say I have never been more welcome anywhere that I have every been. I am originally fromBirmingham and nick especially the manager has gone above and beyond to make me feel like family to this establishment. This is a one of a kind place! X
sue84uk . 2020-08-31
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1st time visitor to Witney and popped in here whilst doing some shopping. Greeted by Nick, who I think was the manager, and he outlined the necessary covid regs. Stayed for a few pints and snacks and used the app to order with quick table service by the friendly staff. Had a slight problem with one of the online orders but they resolved it straight away, no dramas at all. I’ll be around for a few more weeks and look forward to revisiting this bar!!Ps loved how dog friendly they were too!
tomthecatt . 2020-08-29
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We booked here the other day as a family member had come to visit and thought we would take him out for some food. We got there and was given a menu which was very limited. Not only was there very little to choose from but then soon became even more limited as we were then told they had no burgers.(which is what we wanted) we then chose the chicken starter and ham and eggs. The lady came over and asked if we wanted any sauces. To then be told they had no vinegar and very limited sauces available. Whilst waiting for our food a table near us was sneezing everywhere with no desire to put his hand or tissue to his face to catch it. When in these Circumstances made us feel a little on edge. After nearly waiting over an hour for our food, bearing in mind one was a starter.. we decided we didn't want to wait any longer and asked for a refund and left. Very disappointed in our first experience dining here and don't think we will dine here again.
Laurent9696 . 2020-08-26
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We visited this pub on a Sunday evening with our two children for dinner. We were greeted warmly, the COVID measures were clearly explained.Our two children were made to feel very welcome. Great choice of food, well presented and delicious. Nick, the manager, was very accommodating, friendly and very helpful as a tour guide! All the staff were friendly and couldn’t do enough for us.We visited again for breakfast to shelter from the wind and rain and once again greeted very warmly by Louise. She was fantastic with the kids, friendly, helpful and funny. We would definitely recommend this pub if you are looking for a good atmosphere, delicious food and a friendly team.
GHull28 . 2020-08-25
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My partner and I like to visit the Cotswolds every summer and we usually stop by in Witney. We visited the Ye Olde Cross Keys last August and thoroughly enjoyed it. However, our recent drop by was quite below par. The toilets were dirty. No locks on the gents or ladies. Some of the clientele were swearing around childrenWe ordered food at the bar. However, the waiter brought us the wrong food as we had asked for starters first. When asked about this he seemed to be too busy to deal with our request. The man behind the bar promptly refunded our starter and was understanding. But overall not a great experience. Will probably not be visiting again.
Vanessa2277 . 2020-08-25
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Always been a good hostiliery, but one which has gone through numerous changes. New management makes it feel more welcoming. Nick is open and friendly with wit and humour. I'd recommend it. 👍
gordonmK4956TJ . 2020-08-24
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I went into the cRoss keys in witney for a bit of lunch the food was excellent but the staff was very rude it was the lady behind the bar she was like it to everyone I'm in catering for 35 year and I would not speak to a customer like that
vincenth810 . 2020-08-24
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Went here for something to eat and a few beers, absolute quality chicken burger and a great pint! All the staff were amazing! Had a great crack with nick the manager. Thoroughly recommend !!!
Scotth24041995 . 2020-08-20
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Had a lovely meal the other day, just want to give a shout out to our lovely server who was warm, welcoming and gave us lovely service. Sorry I didn’t get your name but I know you had an Irish accent. See you again soon!
Urghhhhhhhhhhhhhhhhh . 2020-08-18
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The keys is a really good pub for food and drink, the staff a really friendly and helpful especially clodagh she always greets you with a smile and is always happy to help.
Darryl F . 2020-08-18
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Me and my partner are both enjoying a week off, so decided to eat out somewhere each day. So far we have eaten at three different pubs, but nothing comes close to the perfection to this place. Cheap and amazing quality. I highly recommend.
Sue0rp . 2020-08-14
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Nice friendly staff, some clientele a bit rough though, some swearing we really didn't want to hear that loudly from youngsters who were clearly locals. 2 people came in with own food then sat down & ate, then left! 4 of us had 1 drink & some food which was very nice then we left.
huw j . 2020-08-09
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Great service for when we arrived , polite and friendly Staff the manager was excellent making sure everything was running well , the food And drinks was good and didn't have to wait for to long for the service.
jasonbT1833FO . 2020-08-09
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I went for a quick pub lunch and was pleased to find that as a coeliac my only option wasn’t just a jacket potato...until I found out they had no more gluten free bread so I ended up with the potato anyway. The barmaid, Rhiannon, was very knowledgable on my options though and did offer alternatives but I’m also fussy which isn’t her fault. She offered very fast service with a smile. Will definitely return in the future.
MichaelaTW143 . 2020-08-05
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What an amazing/friendly place!! The manager Nick went out of his way to make sure me and my children were catered for! I can honestly say I will be going back there very soon! Thank you for being so amazing!
emilypM110NR . 2020-08-05
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Popped in for a quick drink have to say the place was so clean and all the appropriate measures were in place the staff were friendly and helpful will definitely have food on my next visit.
H8038PXmicheled . 2020-08-05
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Visited this week for some drinks. Staff were friendly and efficient and the place was clean and organised given the current climate. Shootout to out extra helpful and kind server Rihannon who made us feel super comfortable as it was our first time visiting a pub since lockdown. Will be returning.
Sarahwilks123 . 2020-08-05
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Friendly staff, good food & service, clean & tidy, social distancing measures in place would recommend
MartinP3025 . 2020-08-01
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Called in for food with friends, easiest meal to make, and it was a disaster. Did get a full refund and barmaid couldn't apologise more. Wouldn't eat here again, staff were friendly and a good pint, but food last night was terrible. spoiled a good night out...
Sue H . 2020-03-09
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Best pub in Witney by far shows all the sport and the roast dinners are to die for Nick the manager is friendly accommodating will bend over backwards to make his guest feel comfortable all round great pub well done nick and team we will be back
M5872CRnickm . 2020-03-04
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Bringing my friends here is a delight - they love the character of the place and they always have a laugh with the staff there.
louisejephcott908 . 2020-03-01
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Popped in on a Wednesday lunchtime for a bite to eat before going to the cinema. There was a nice buzz about the place. Service was very friendly and helpful, and our food arrived in good time. It was only a toastie and chips for me, but it really hit the spot, and the chips were piping hot. The prices are good with some very good lunchtime offers, and a surprisingly large vegan selection. My wife had the vegan sourdough open sandwich which could have been a little warmer, but she really enjoyed it. A warm friendly welcoming pub, ideal for a cold February day.
flintstone50 . 2020-02-29
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The staff are friendly and welcoming the food is amazing a lovely place to to go with family and friends
HOPEFLYNN30 . 2020-02-26
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Service and food were excellent. The manager, Nick was friendly and welcoming! Would highly recommend.
molliel424 . 2020-02-21
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The manager Nick was very friendly and accommodating. The food was also excellent. Will definitely come back
NicSy1696 . 2020-02-21
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Great menu, absolutely love the fish and chips. Portion sizes are excellent. Always leaving very full up and satisfied. Lovely gin selection, especially the gins. Only gutted, that they’re not doing the ‘chases’ gratefruit gin anymore. But I’m more than willing to try others. The staff are very friendly and helpful. The blonde girl behind the bar always very smiley and helpful, believe her name is Rihanna. And it’s also kid friendly which is great! Haven’t had one bad experience, couldn’t have asked for a better place.
carlar7466BH . 2020-02-19
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Great atmosphere and excellent service from Clodagh Gallagher would highly recommend for a good night out
Colm_Dooley . 2020-02-18
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Came for lunch with my daughter (who is fussy) and she loved it. Great menu with loads of choice. The staff are friendly and helpful.
X3861UQjenniferb . 2020-02-09
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Very great breakfast, a friendly team that can't do enough for you. We will definitely be back next week!!
lottiec97 . 2020-02-08
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Myself and a friend popped in here recently. We were just passing through and someone in a shop close by recommended Cross Keys for food.
dewanderer40 . 2020-02-07
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Despite living locally for many years I'd never entered the Cross Keys. However on the 5th of this month i found myself stood at the bar.
ingodwetrust2801 . 2020-02-07
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Great pub with a great atmosphere. Always a very friendly welcome and table service from Louise who is very eager to help, all apart of the service. Lots of locals are always in here which speaks for its self. The food is excellent for the price and very good value for money. So if you’re walking past don’t hesitate to pop in, I’m sure you’ll be back.
764kevm . 2020-02-03
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Was in for a few evening drink wasnt gunna come out but so glad I did with his witty banter and great customer service what a giggle we had I will be back again tomorrow night
Ross H . 2020-02-02
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Me and my husband popped in for a quick drink I had a latte and I have to say it was a good latte the price was good too the lady that served me was lovely and friendly too the place was lovely and clean and what I saw of the food it looked very nice.
H8038PXmicheled . 2020-01-29
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Popped in for a drink and was welcomed by Clodagh with a smile. Nice atmosphere and friendly locals, clean and well run, didn’t wait long for a drink. Worth a visit.
Trigger6548 . 2020-01-27
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Nice, clean pub with great staff, I popped in with my two young children for some lunch, loved the food, definitely going back.
josephcutler2012 . 2020-01-27
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Came in with my other half had breakfast it's was really nice and great food thank u Ali and thank u louise
HOPEFLYNN30 . 2020-01-21
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Excellent service, quality food. Nick the manager was prompt and courteous and always offering help. Recommended to come for Sunday roast. So we will be there. Highly recommend attending. Pleasant staff. Great drink. Great food!!
phillC6218BC . 2020-01-19
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I LOVE this place! The locals are lovely as are the staff. Cloudy is a friendly face as are Emma and Louise. Nick the manager is always so welcoming to customers and the food is amazing. Would highly recommend.
IrishGall97 . 2020-01-17
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Have been here a couple of times now, and have really enjoyed the food and the friendly atmosphere. The staff were very pleasant. Will be back again
markie1970 . 2020-01-15
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this was our first visit here, found the menu to be very limited. i went for the chicken and mushroom pie, pastry wasn't fully cooked and veg either over cooked/under cooked maybe all cooked at the same time?
brownsarah92 . 2020-01-07
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First time eating there since its changed management, food was hot and tasty (just like the manager) didn't have to wait long either. Always friendly and takes time to talk to customers and is brilliant with the little ones! Will be going back, great job guys.
Q671SFjessicah . 2019-12-30
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Last minute decision to have a bite to eat in the cross keys, was quite busy but was served in good time and wasn’t left waiting. Manager took time to talk to us and made us feel very welcome. Food was hot when bought out, good amount of food, well worth the money. Will definitely go back.
K9281RKcaitlinb . 2019-12-30
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I had Hunter Chicken which I thought was the best I had for a long time and very good value. My partner had Sunday Lunch, good but overpriced
cocochanel89 . 2019-12-29
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Came in today for a late breakfast with my husband and daughter my husband had the full English great value for money £3.49 and was well cooked and presented my daughter had bacon egg sandwiche and I had toast 2 coffees and a tea all for under £15 place was lovely and clean service was excellent will definitely visit again.
H8038PXmicheled . 2019-12-27
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Great little pub in the heart of Witney good food great beer fantastic staff awesome night out great if you want a pub that an all round people pleaser then this is the pub for you
M5872CRnickm . 2019-12-27
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Came in for a drink with friends after work. Great light hearted atmosphere, everyone looks like they were having a good time. Louise was especially helpful behind the bar. Great selection of Gins and Whiskey
evilbumfluff . 2019-12-15
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I've been working at the keys now for 3 weeks the staff have helped me a lot and they are very friendly and jack is really good at his job thank u everyone
HOPEFLYNN30 . 2019-12-11
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The keys is a good place for food and drink all the staff are amazing and especially when Ali is cooking I have never had a bad meal there when he is in kitchen all the staff are so friendly, helpful and very polite there is a amazing range of spirits especially gins which is my favorite to drink I would visit again and I would even have a family meal there too
Char-camp . 2019-12-11
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Although we hadn't been back in some considerable time, we popped in for food and drink on a busy Friday night. There were six of us and we managed to get seats in the restaurant area. The place always strikes me as being quite dark, but it isn't a downside - it has some ambience. Even though it was busy, the staff were attentive, polite and professional. We were served by Jack, who was really friendly and in fact helped us by showing us allergen information for one of my friends. He managed to find a table for us and provided more than satisfactory table service. There was a mix up in one of our orders, but the aforementioned staff member replaced our meal very quickly and apologised for the wait. The food was very reasonably priced, yet piping hot and very tasty (something we all agreed on). We were very happy with our visit here and we will be coming back again, just maybe not on a Friday night next time.
Quaker K . 2019-12-11
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As an employee here, I love it. I work with amazing and hard-working people - Emma, Jack, Jacqui, Laura, Ali, Rhiannon, Natalie and of course, Nick - which make each shift wonderful to work.
louisejephcott908 . 2019-12-10
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Visited last week, amazing food and brilliant service from Jacqui, very helpful and alway attentive. Will definitely be returning!
RMTruby . 2019-12-10
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All round amazing place! The food was excellent, the drinks were lovely, staff and service was bang on.
Mrkurwa . 2019-12-05
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We've been coming here as a family for the past 3 years and I don't think we've ever been let down by this pub. The place has gone through drastic changes throughout those times such as a refurb and new management, but it never faulted us once. We are always greeted and served by the younger barman who has been working there since we've started coming here (unfortunately, I didn't get his name). He is always professional, remembers what we drink and treats us with respect. Props to him.
MarthaBlossom . 2019-12-04
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Really good food, good drinks, really good atmosphere. If your looking for a good pub to visit to watch the football this is your pub
Milesraining . 2019-11-28
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Have been coming to this pub on and off for a few years. Since the manager Nick and his team - Louise, Jackie, Jack, Rihannon, Natalie, Emma and Ali have been working together the pub has a a different atmpsphere. It is a warm and welcoming place to come and meet friends and have a drink or come for a dinner with the family. Always smiling and efficient staff who are more than happy to have a chat with the customers coming in making your visit feel more personal.
977phillippap . 2019-11-28
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Great staff, great prices, great atmosphere, great drinks- great pub. Bar staff and manager / owner are all friendly and make you feel welcome.
Edwoooood . 2019-11-27
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This is my local sadly over the last year or so it’s lost it’s spark but it has been just been taken over by a guy called nick and it’s improved 1000% food is always amazing and always consistent (I am there 2+ times a week) the staff are so friendly and offer amazing service it’s so so if u want a quiet drink or a lovely great value meal this is the place to go. Well done nick and team
alwayswatching90 . 2019-11-20
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Lovely little pub very clean and tidy this was my second visit have to say the staff are very friendly wouldn't hesitate to recommend to family and friends.
H8038PXmicheled . 2019-11-09
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Popped in for a last minute Sunday roast. Food was good value and really impressed by the service. All staff were super friendly and especially impressed by Nick.
pooch794 . 2019-11-05
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Louise was extremely helpful and the food and drink was excellent👍👏😆 would not hesitate until recommending this place to friends👭👬👫
Mickcity1 . 2019-11-04
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Greeted by Nick, we were made to feel welcome with a healthy dash of sass. Halloumi was insane, once you have proper batter you don't look back. This is one of our select few haunts now thanks to the wonderful staff.
harperale . 2019-10-23
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Myself and some friends came to the Cross Keys for lunch the other day, after a busy morning of shopping. We decided to have a naughty glass or 2 before we headed back out and ended up staying for a few more and something to eat.
starkers93 . 2019-10-20
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Went on the off chance and wasn’t disappointed. Good food at a very reasonable price. We had the Full English breakfast. Really good. Friendly staff and great service. Will definitely visit again.
Gaz S . 2019-10-19
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