Based on 1.060 opinions finded in 3 websites
Based on 1.060 opinions finded in 3 websites
Nº 176 in 524 in Wycombe
Nº 33 of 87 Other cuisines in Wycombe
Opinions
Come to High Wycombe for business trip and this place was a one minute walk away great place for a nice beer ended up staying for dinner food is absolutely brilliant and the guy that hosted me (shamack) was really helpful with recommendations
Octane Hunter . 2025-04-16
MORE AT Google
I beg any one who reads this review takes my advice and please get the bbq burger and add the brisket and bacon. If your a fan of spice, get the angry fries (dont underestimate them, they ARE angry). Get the aioli fries if your not into the ‘angriness’, theyre the same thing with no spice. The staff? Amazing, freindly and so helpfull especially shamack. I couldnt have asked for a better person to serve me
jake hussey . 2025-04-07
MORE AT Google
Food great Staff even better Atmosphere brilliant
Salem Harper . 2025-04-02
MORE AT Google
Fantastic experience with my little one. Was made to feel welcome by the new manager Tom. Keep up the good work!
Melanie Mann . 2025-03-28
MORE AT Google
This outlet of Yates which was refurbished some years ago has a bright and warm atmosphere, numerous TVs I used to show televised Sport during the day and in the evenings, a reasonable selection of food is available at prices which are not over the top and the bar staff are friendly and helpful
Omar Smith . 2025-03-28
MORE AT Google
The quality of the food and speed of service is impressive. Staff always chatty and friendly.
Thomas Mann . 2025-03-25
MORE AT Google
Nick was an amazing guy, love chatting with him. The manager was to nice. Had to order multiple times to try and keep talking with Nick. Amazing dude honestly, 100% recommend. (Mondays and Fridays are the days I’ve stumbled upon him)
Jesus Symonds . 2025-03-24
MORE AT Google
Have popped in a few times and it's OK. Good for watching a lot of sport due its many TVs and it also has a few pool tables.
James Richings . 2025-03-23
MORE AT Google
We visit today and we had food it was lovely and staff were very friendly the new manager is very friendly and welcoming.
Ann Price . 2025-03-20
MORE AT Google
Was in the other day and found out they have anew manager called Tom. He was very welcoming and knew his stuff, would definitely recommend!
Jonathan Punshon . 2025-03-20
MORE AT Google
Me and the work lads went for a meal after a long days graft the menu is just your obvious pub grub thought it’d do as we didn’t want to walk far from the digs and my god it was awful. My mixed grill was like chewing through cremated rubber and my mates fish platter looked like ass. Sack the chef. Sort yourselves out. All the best 👍
james skelton . 2025-03-19
MORE AT Google
Good veggie burger, good beer, and cheap for what I've seen.
Kealan Thor Knox . 2025-03-17
MORE AT Google
Ordered a curry.Took forever.On arrival told no mango chutney as I paid for. No discount, no compensation.Nan bread the size of a small fried egg. At least the toilets had 19th century plumbing, so it wasn't the usual life threatening experience you expect in Europe
Anthony Small . 2025-01-16
MORE AT Google
Rude staff that seem to get a kick out of upsetting customers visited 16/1/24 I visited yesterday a small group of 4 at first all ages 19-20 no problem with getting id’d as I’m a server and I know. The attitude from the get go was already a no from me. One member of the group ordered his drink - tried to- whilst the rest of us tried to find a table but he wasn’t served until we all showed id fair enough again but attitude was appalling. When we went to the bar to show our id’s one of our friends had forgotten his because he just came from work okay - fine he just won’t drink we were there to watch the football anyway- no he has to get his ID and we’re not allowed to be served till he does. So he at this point LEAVES the building and we still can’t be served because of “policy”. Because he “might be waiting outside and you’ll give him the drink while I’m serving a customer” which is ridiculous I’m not sure if the bar tender worked in retail and was confused or something even if this is a policy instead of being nice about he was rude and acted like we were a massive inconvenience. I wonder if a father and son would be treated the same way? Would a grown man be served a pint if he was with his child, surely he would just give the child the drink We sat there for 40 minutes without a drink waiting till our friend returned with his id he sat down to go get us to see if we were ready to order. Then the man at the bar shouted across the pub and pointed “YOU ID”. Once we were finally allowed to get a drink probably like 50 minutes after we walked in the door despite our friend LEAVING THE PREMISES we were treated with a very snarky attitude. Bar guy thinks everyone’s out to get him or something. There’s a reason why we were the only young people in their last night. Terrible experience
Carol Ann . 2025-01-16
MORE AT Google
The customer service and the treatment of the waiters is impeccable. The food is delicious and the atmosphere is welcoming. I would definitely recommend coming here!
Andreea Valentina . 2025-01-12
MORE AT Google
Wow! What a fab atmosphere! The ladies picked a great place for our end of year gathering! The staff were amazing, nothing too much trouble, so helpful and friendly. Ashley, thank you. You just made our day.
Stacey Minnell-Gault . 2024-12-18
MORE AT Google
Good atmosphere for watching football
Paulo Gomes . 2024-12-12
MORE AT Google
Michelle and the team were so attentive and really looked after me and my family. The service was great and the food was lovely! Would definitely recommend and will be coming back!
Lesley Persad . 2024-12-03
MORE AT Google
Lovely place. Very comfortable to be in and around. I can't fault the staff, michelle was very accommodating our hole visit
Megan Rose . 2024-12-03
MORE AT Google
Went in for a quick drink, lovely service and good drinks.
D D . 2024-12-03
MORE AT Google
Lovely pub in town, food is so good. Enjoy watching football on weekend.
joseph Njuguna. . 2024-12-03
MORE AT Google
When yesterday to have a few drinks with 2 friends and my husband ...he only had 2 beers each with his friend me and my girlfriend had 4 jegerbombs each in around 1 hour that we spend there sitting nicely outside not disturbing anyone we weren't even tipsy....going in to buy 2 more and some rude bartender with blond hair and beard says its the last he serves us i replied OK and left but definitely never spending my money there again...such a mood breaking uneducated people...I have a license in selling alcohol and we definitely weren't breaking any rules ....no wonder its mostly always empty...I go out once a month but places like this make me stay home and not waste my time
axel smical . 2024-11-17
MORE AT Google
Good food, good prices, staff polite and friendly. Football on but not a major distraction. Just on the outskirts of high wycombe.
martin bill . 2024-11-09
MORE AT Google
Kaitlyn was very pleasant and professional. Very quick service and very polite. Fab. Thanks
Gareth Leslie . 2024-11-05
MORE AT Google
Very good atmosphere and great service the food was also amazing and we will definitely come back in the future @kaitlyn thanks for the service great job 👏
Jakub . 2024-10-29
MORE AT Google
After a long day sightseeing the streets of London and lugging my suitcase onto the train to High Wycombe, I managed to get to my hotel room I n time to watch the live Friday night football on Sky on my laptop. Then the app failed so I dragged my sorry body across the road to Yates. Entering the pub, I stood inside the door scanning the empty pub for a tv. Rugby on one, lots of slots but the game (LeedsUnited) was on in a corner. I then pulled out my wallet and fidgeted with my cards to find my personal one, all good and they served Heineken, all good…. I walked up and asked for a pint. The manager waded across the barman, “I’m sorry sir, I think you’ve had enough to drink tonight “. Eh? “I’m stone cold sober, I’m fit to drive a car”. He said he had been observing me and that I was intoxicated. I genuinely thought he was joking but no, he bragged in front of the staff that he was the licensee and had made an irreversible decision. I asked if I could just watch the game, he refused and called his bouncer. Btw I am a 63 year old accountant unlikely to cause a fight in an empty pub. This clever manager exercising his business acumen was clearing a near empty pub at 8pm on a Friday. My parting words were “no wonder your pub is empty on a Friday night when an idiot is in charge”. I didn’t get his name but I’m sure it’s Dick…
MURT1010 . 2024-10-22
MORE AT TripAdvisor
Had a wonderful time watching the football ⚽️ on Sunday. Maya and James looked after me impeccably and had a great time and the result helped too. Thankyou everyone
Steve Higgins . 2024-10-21
MORE AT Google
I ordered a pornstar martini on the app. When it came the lady told me the deal of 2 for 1, however this was not mentioned online. So I bought the second one expecting to get a third one for free. When asking for the third one, I was told I couldn’t get it because I had only ordered 1, despite already paying for 2. Ultimately, the man at the till was very rude stating that he couldn’t give me the third drink because it didn’t align with his system - even though I showed the receipts of the already purchased two martinis. Although drinks and food are good, as a customer, I feel exploited and treated unfairly by the staff.
Azzi . 2024-10-20
MORE AT Google
Excellent food and service Russ abbot
James Tierney . 2024-10-19
MORE AT Google
Great place for a tasty reasonably priced lunch, a great variety of drinks, a lovely atmosphere, and friendly staff,the sports viewing is the best in the local area....a must visit when in high wycombe
Jenny . 2024-10-13
MORE AT TripAdvisor
Best place you want to be in. James has always been go to man very friendly.
Vivek Yelamanchi . 2024-10-05
MORE AT Google
Incredible experience here at Yates! i was so well taken care of each visit, staff is so so friendly, like an instant family here. Dance floor, smoke machine, Sports tv all over and awesome food! Even a Cricket game explainer, at least the host of the sport,haha. I felt at home every time I walked in. Most accommodating and fun experience each visit. Highly recommended and much appreciated- from a Texan who loves this place:) and will be back for sure, ya’ll come and see for yourself- no disappointments here!
Brennan Hensley . 2024-10-01
MORE AT Google
Maya, Shamack and Stu were amazing and left us feeling very happy about the night. Joined the quiz night and was very entertained. Happy to have been served by all 3 !!!
Kelis Morley . 2024-09-23
MORE AT Google
Went for bottomless brunch. Staff are extremely friendly and always ready to refill your drinks. Thank you to Sham and Maya for looking after us! We will be back :)
Charl Williams . 2024-09-21
MORE AT Google
Came in for the NLD with a group of friends. Great atmosphere, fans of both teams mixing well together, plenty of laughs and jokes and gentle rubbing of each other. Beer was perfect and the food was great too, really recommend the small plates deal especially between a group of you. Just a shame about the result Brilliant service from Shamack and the team. Keep up the good work and I’ll be back soon
Todd Jones . 2024-09-17
MORE AT TripAdvisor
Very large pub with sport being shown on several TVs. Very few people there when we were which affected the atmosphere, but the beer was good
Tracey Mills . 2024-09-08
MORE AT Google
Great drinks and customer service
Conagh Elliott . 2024-09-03
MORE AT Google
Maya and James. What staff, what company. Thankyou ❤️ Polite, funny just everything I need. Bless you. My golly.gosh. you are the Kings and Queens
Steve H . 2024-09-01
MORE AT TripAdvisor
order was missing one of the items
MICHAEL . 2024-08-31
MORE AT Just Eat
Visited the area and gave these guys a try the food was delicious
Amy . 2024-08-24
MORE AT Just Eat
Great atmosphere and fantastic service from Shamack! Will definitely be back
megan dawn . 2024-08-20
MORE AT Google
Great service from all, affordable prices and amazing atmosphere! Couldnt ask for more. Thanks to all the staff for a great night!!
Ellie . 2024-08-20
MORE AT TripAdvisor
Been coming here for years and met the new deputy manager I think his name was shamack, lovely bloke good appointment Great food and drink as always Regards K
Kieran Bourne . 2024-08-20
MORE AT Google
Had a great time at Yates, Shammack looked after us and made sure we had everything we needed. Highly recommend! Keep up the good work guys
Ellie Forsythe . 2024-08-20
MORE AT Google
Stu and the team doing a banging job loved every minute of my visit keep it up guys
Brad Geddes . 2024-08-19
MORE AT Google
Great hot choc and good service from Alex
Jane Vellacott . 2024-08-08
MORE AT Google
Welcoming, friendly staff. Severed pleasantly and food very nice. Fed a family of 7 quickly, food still warm and not long to wait. Would defo return.
Louise Lambert . 2024-08-07
MORE AT Google
when in last week great service and atmosphere, had some wonderful drink and food recommendations for the bar tender alex
clodagh doyle . 2024-08-05
MORE AT Google
Popped in for a breakfast and a quick drink on my commute to work, the food was really nice and the prices cheap in comparison to my local. Staff were very attentive and quick service provided, had a great nice chat with Danielle and Stu! Definitely would recommend and will be coming back during the sports season
Shamack Wawzuta . 2024-08-02
MORE AT Google
Went during the euros. Was great to see such a patriotic atmosphere and to see the staff keep their cool under a stressful experience.
jonny lamb . 2024-07-27
MORE AT Google
Went in yesterday and got served by James. Drinks were done quickly and a decent atmosphere.
Max Alexander . 2024-07-22
MORE AT Google
Went in for some lunch and drinks, food came out quickly and was really good and value for money! Charlotte and James were super friendly and made us feel welcome!
Cristina Poulsen . 2024-07-22
MORE AT Google
Good range of Beer and lager options, at a very good price too! James was super friendly and very kindly helped me redeem a drink on my Smartphone. Will be back in the future!
Dominic Stalder . 2024-07-22
MORE AT Google
Good value for money. Always meet friends here for a few drinks. Danielle behind the bar has a very good personality and is always polite, welcoming and always has a smile on her face.
Alex Piekielniak . 2024-07-22
MORE AT Google
good place to chill out and meet up with mateq s alot better since new management. food is always tasty and table service was fantastic by danielle. would recommend to anyone.
deanjonees Jones . 2024-07-16
MORE AT Google
Stu was really helpful with us, made us feel really welcome and was great looking after us.
Nathan Maher . 2024-07-15
MORE AT Google
Cheap food, cheap drinks, shows all the football. This pub is better for day drinking as opposed to late evening.
Harvey St James . 2024-07-14
MORE AT Google
Served by Alex and Maya for food and drinks. Very friendly and helpful in aiding me with my disability.
Michael Sproate (M_Sproate29) . 2024-06-26
MORE AT Google
Came to watch a few euros games with my partner and friends. Served by Maya who was friendly and really quick to get food to us. Starters came out with mains which was great. Really happy 😊
Suzi Goose . 2024-06-26
MORE AT Google
Good music and atmosphere would recommend
Ophelia Frazelle . 2024-06-25
MORE AT Google
Was served by James, who was very friendly and welcoming. A great place for a drink in Wycombe, The mixer app made getting drinks quick and easy! Food was pretty good too for the price.
Tom Akehurst . 2024-06-25
MORE AT Google
We were here 24 June for the Italy match. Very lovely staff. Food very good and excellent value for money. A very nice evening
Jane Weston . 2024-06-24
MORE AT Google
Came in to watch the euros and all I can say is busy it was amazing there was a bar man he was blonde and I think if I am correct he said his name was Nathan I may be wrong but he was so nice and I could see him running drinks amazing night amazing staff will defo be back in future
Dennis smith . 2024-06-23
MORE AT Google
Best place in Wycombe for a football vibe. Great food great prices. Super friendly staff and management. Place is clean and fresh having the mixer app really gets the party started.
Darren E . 2024-06-21
MORE AT TripAdvisor
Went for the England game vs Denmark was a great atmosphere and was served quickly! Great pint and had a class burger too!
James McLean McKenzie . 2024-06-21
MORE AT Google
Very polite staff .lady called dani very helpful
Lynette Atkins . 2024-06-17
MORE AT Google
Came in for the first England game last night as I am staying in Wycombe on business and what a fantastic experience. Atmosphere was brilliant with everyone enjoying themselves before and after the big game. It was nice to see my old friend Stu at his new pub and how wonderfully decorated it is with all the flags on the ceiling and in the windows. Really busy but the service was good and the prices were really good too. Can’t complain about getting a pint for under a fiver these days. Good luck for the rest of the tournament and I’ll see you again next time I’m in town for business.
Todd Jones . 2024-06-17
MORE AT TripAdvisor
We have some nice food and beer here.
David Murphy . 2024-06-07
MORE AT Google
Very nice place to be in. Friendly and helpful staff. GM (Stu) is an absolute star
Craig Mcgrory . 2024-06-02
MORE AT Google
Watched Southampton beat Leeds whilst supping Fullers ESB. Seems to be the best sportsbar in High Wycombe.
Algis Kuliukas . 2024-05-28
MORE AT Google
Amazing food visited a few times now everytime has been amazing. Karaoke and the events even the bar staff are having a great time 10/10 great pub can not wait to come back agian
Nathan Whalley . 2024-05-24
MORE AT Google
The new general manager is brilliant. The staff are so friendly. Plus best place to watch sport
Kerry Mayne . 2024-05-22
MORE AT Google
Had a very pleasant afternoon with friends watching the football, brilliant service, and food spot on. Thank you to Stu and his team for a wonderful time. We'll be back soon
Steve O . 2024-05-22
MORE AT TripAdvisor
The new service is poor, the general manager Stuart was so rude to us when we had booked a table and arrived 5 min into booking. Whoever has taken over is running a terrible service 🙄 no drinks, no food. I'll find a better place to watch football!!!
Mulenga Malama . 2024-05-19
MORE AT Google
Great place for sport. Great burgers aswell and reasonably priced. Definitely my new favourite pub after the new landlord took over
Steve Merison . 2024-05-03
MORE AT Google
My order was a little late, but it was unreal. The burger was super tasty, chips crispy, onion rings crunchy, so good!
Georgina . 2024-04-26
MORE AT Just Eat
Only had a pint and chicken wings
Russell Anson-binley . 2024-04-06
MORE AT Google
Yates offer very good value & very quick food service. Plus it is accessible for me in my mobility scooter. The front door can be opened wide & there is a disabled toilet on the ground floor. A mistake over ale or larger, but the ale was chilled which is frustrating! The breakfast came very quickly, so it must be recooked and microwaved. Yates offers good value & we have had the sausages & mash previously. We will go again for ‘warmer’ ale & lunch again. Lots of space & seemingly very popular.
AlistairNWNChimed . 2024-03-31
MORE AT TripAdvisor
Best food had it in ages. Defo will be going again. The staff was really nice.
Julie Walker . 2024-03-25
MORE AT Google
Food was amazing and the service was great
Anna Olijnyk . 2024-03-13
MORE AT Google
Very quiet not showing any of the rugby other than England game ( no wonder it was quiet ) Went to order 241 pitchers to be told have to have the same ones Never been to a Yates where we have been told we have to have the same pitchers for the deal to work !
Donna M . 2024-02-10
MORE AT TripAdvisor
Great tasting food and lovely customer service. Very good with helping people with allergies.
Katrina Friend . 2024-01-28
MORE AT Google
gonna have to stop ordering from here unfortunately, food used to be really good, burgers are over cooked, same goes for the bacon, buns are chewy and the "spicy" fries have next to no seasoning on them, sorry guys you've really let me down lately.
Sam . 2024-01-25
MORE AT Just Eat
Very nice warm and friendly bar
Donnie McCallum . 2024-01-20
MORE AT Google
i used to love this place, i always order the same blue cheese burger but lately the quality has gone down hill of the food here, and 9 times out of 10 the food arrives stone cold.
Sam . 2024-01-19
MORE AT Just Eat
The staff are kind and very attentive. I also really liked the food; we got the small sharing plates for the whole table which were good value for money and delicious! I was very happy with my experience. The food and drinks were very fairly priced. In addition, the pub is very clean and pristine and the toilets are very well cleaned and looked after. I also really enjoyed the music playing; they have a great playlist of songs that they don't play at other similar establishments. It's not all just generic chart music which I appreciated as a music nerd! I will definitely be returning.
Trina F . 2024-01-12
MORE AT Google
I had a great experience here! The staff were very lovely and the service was quick and efficient! I came in for a drink and it was a lot better than the local wetherspoons in my opinion because it's not as rowdy; in wetherspoons everyone is always shouting and it is not a nice atmosphere. The atmosphere here was a lot better. I will be coming back.
Katriona Fraser . 2024-01-12
MORE AT Google
We didn't have food just a beer or two and a few games of pool.
Michael Ross . 2024-01-12
MORE AT Google
Perfect service! Have been coming for months now with the family! Breakfast is always 10/10!
Jordan Nelder . 2024-01-06
MORE AT Google
More than wonderful service by melissa, warm and welcoming: handled my nans special needs with ease and love. Recommended good deals to help me utilise my money. I honestly appreciate her❤️ The best service ive ever had especially from someone Whos expecting ❤️
Morgan-unique XO . 2023-12-29
MORE AT Google
Great burgers, nice thick meaty patties, good value for money compared to other major chains. Would recommend.
Nicola . 2023-12-23
MORE AT Just Eat
Ordered the meal for two, undercooked soft/soggy fries, hidden under too much sauce/cheese,the burger was overcooked, what salad there was was limp, again too much sauce more outside the bun than in it, overall poor
Philip . 2023-12-15
MORE AT Just Eat
Great 4-1 victory & now spurs are beating city
Rich Pierce . 2023-12-03
MORE AT Google
I thought I'd try them out and they are good . Good size burger and chips
Jasdip . 2023-12-01
MORE AT Just Eat
Had fun on student night on Tuesday, really good atmosphere woohoo!!!
thomas zandi . 2023-11-23
MORE AT Google
Had a very nice night out with my friends and the service was quick and the bar team were polite
Noah Stevenson . 2023-11-22
MORE AT Google
Had a great time, the service was wicked. I definitely would recommend going
Antonio Douglas . 2023-11-21
MORE AT Google
Just delicious burgers, far superior to the normal high street tat.
M . 2023-11-19
MORE AT Just Eat
Food is below average, prices are ok but portions are small and low quality ingredients. The fish finger roll was 1 fish finger and the roll was so chewy as it had been microwaved. Everywhere on the tables it advertised to use the QR code to order so we did that even though there was no'one waiting at the bar but it was easier with children to remain at the table. However, we ordered 2 adult meals with drinks yet the kids menu wasn't working on the app so we went to the bar for those. The adult mains arrived but still no sign of drinks for half an hour so went to the bar to ask for drinks and they said they're not doing the drinks due to lack of staff. Well then don't offer online ordering or at least tell the food runner to let us know we have to go and ask the bar staff of which there were 2 of to make our drinks. It's very disorganised and not a pleasant visit. The only thing this place is good for is watching sport on TV.
Amy Hancock . 2023-11-13
MORE AT Google
Incredible atmosphere to watch the rugby World Cup final as well as a great variety of options to watch other sports, catering for all tastes, paired with impeccable food, a go to spot for all sport events.
Mangled Ting . 2023-10-29
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
181 Opinions
This place has really gone downhill. Staff at the bar are young and inexperienced. They actually look miserable or unhappy whilst serving customers. The night we went (Saturday), we were told that there were no Stardust beers on due to a delivery issue….This meant we were reduced to a choice of basically one beer given we didn’t want to drink lager or stout, all were from the Marlow brewery. I can forgive the delivery issue, but they made no attempt to remove the out of stock beers from the menu online and inside the venue. This meant we had to listen to the awkward explanation every time someone came to the bar to order. Staff looked tired having to explain it. A DJ was setting up in the corner and we walked past later on to see loads of teenagers in there dancing to drum n bass. This is currently a confused business , with the name and decor conflicting with the reality. I would describe this as a chicken shop with a bar attached.
154 Opinions
I can only confirm Green Delight Bakery is an absolute gem in the heart of Wooburn Green! I can't really understand where the complaints are coming from. My son regularly asks me to stop by for a full English breakfast/brunch after his Sunday matches and every bite is always fresh and delicious. I generally go for the eggs Benedict, the poached eggs are cooked to perfection—silky yolks that melt in my mouth. The ingredients are clearly top-quality, and the service is warm and welcoming. A must-visit spot! ⭐⭐⭐⭐⭐
482 Opinions
Wonderful food was spoilt by the rudeness of the serving staff. We booked a table for Sunday lunch, on arrival we got informed that 2 hours time the table was re-booked, Was that ok? A 3 course meal with friends might as well have gone to a fast food restaurant...... We did not get a choice to enjoy a coffee at the end just informed that the next client was waiting. the staff need to learn better communication skills and to look at the customer and where they are placing items, If you are busy and taking multiple bookings for the same table I as the paying customer would like to be given the option to go elsewhere, Not asked if its ok when the restaurant staff have already made the decision and then be rushed out of the door. I will not be coming back But I doubt your staff will care.......
599 Opinions
I had a disappointing and unfriendly experience at this restaurant. My friend and I both ordered medium-rare Bavette steaks. However, when they were served, we immediately noticed a clear difference in color and doneness between the two steaks. I approached one of the staff members and explained that my steak, which I ordered medium-rare, was clearly undercooked and closer to rare, especially compared to my friend’s, which was properly cooked to medium-rare. Instead of addressing the issue politely, the staff member responded by asking, “Is this your first Bavette steak?” — a comment that felt patronizing and made me feel as if I didn’t know anything about steak. The steak was taken back to the kitchen to be recooked, but unfortunately, the situation only worsened. Part of the steak came back overcooked, while another part remained undercooked. It had clearly been quickly seared on too high a temperature, rather than simply further cooked. I raised my concern again, and I believe the manager came over. Rather than trying to de-escalate the situation, she chose to defend the kitchen by stating that all Bavette steaks are cooked to the same temperature. However, it was clear from the appearance and taste that the two steaks were cooked very differently. Overall, I did not feel comfortable being questioned about my experience with steak, and I was disappointed that the staff focused more on defending themselves than on resolving the issue professionally. I feel that this experience was not typical of the one which they wish to give.