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3.0

Based on 31 opinions finded in 1 websites

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Nº 167 in 182 in Adur

Nº 10 of 10 Indian in Adur

Score
OpinionsNoteTripAdvisor313.0

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Such delicious food and friendly service. Every mouthful so flavourful. Never disappoints 💕 chicken so fresh, sauces gorgeous.

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l0uisakate . 2023-01-06

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We picked up our meals. Didn’t have to wait very long. Papadums were very tasteful. So nice that the chef made the food less spicy for the kids. We loved our meals.

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MargrietvdV . 2022-08-10

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Awful service. We are regular customers but won’t be any more. We ordered through just eat as it’s was convenient at the time. When we received our curry we had no rice. We called as we thought this was missed out which they said no problem they will deliver. The owner then called us back again to say because we ordered through just eat went don’t get rice. That just eat take 40% so they won’t supply it. He was extremely rude and didn’t value at all that we were regular customers. We will never use this curry house again.

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charlotte i . 2022-06-10

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How on earth do these take away restaurants think it’s ok to quote 45 minutes delivery online, so you order and pay upfront, then actually deliver your food 90 minutes later - with no communication to advise of this and not answering the phone. Eventually got through and we were told 20 mins, then another call to be told 5-10 mins - they make it up as they go along. Meal was disappointing - ordered tikka chicken and got normal, the rest was nothing special at all. Will not use again, God only knows how they are so busy!

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Zolaroo . 2022-02-05

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I used this place about 18 months ago and after 2.5 hours gave up despite several phone calls. I managed to get my money back through my bank. Saw that you can now order online so I thought I would give it a try as they must be more professional now. How wrong could I be! Another hour and forty five minute wait for food that was mediocre at best. Absolutely awful take away!

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BrightonYorkie . 2021-10-30

MORE AT TripAdvisor

Owner is only interested in money and has NO interest in customer service or care. Whilst the food is acceptable his respect for customers and staff are non existent He takes on too many orders at any one time making a mockery of his 45 minute to 1hour delivery promise. Then tells his staff to lie to customers as to why it's late

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Nasrith . 2021-04-24

MORE AT TripAdvisor

Our second delivered take away on the Just Eat App. Despite the most recent reviews I have read we received our delivery exactly on time. Our plan is to order early before the kitchen opens and then we get our order on time. That does take some planning. We enjoyed the food and were given a couple of extra little items to encourage us to order again. This works. We will. All our food was tasty and exactly as ordered. We are not experts in the cuisine but enjoyed our meal very much. 👍👏👏👏

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alan2303 . 2021-02-19

MORE AT TripAdvisor

So in lockdown our Saturday night takeaway as a family is the treat of the week. Sadly not the case when ordering from Yasmin tonight. We ordered at 6.30 and was told the delivery would be up to an hour. Phoned again at 7.40 and was told it would be another 20 minutes. Curry finally arrived at 8.10 and when checking the order found two dishes were missing. I phoned to complain and these were delivered 20 minutes later but sorry too late to rectify our evening. Food was sub standard and cold. I will never ever order from Yasmin again. Don’t do it, very disappointing.

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FedUp211 . 2021-01-23

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Ordered at 6pm, by 830pm still no sign of delivery order. Bare in mind this is such any normal day in lockdown, not new years eve, not a busy event date. Called them and they said it'll be a further 30 minutes which would make a delivery time of 3 hours absolutely disgusting service, poor manners on the phone, no offer of money back or discount. This company will let you pay and make you wait hours on end with no food. Do not order from this awful company. In the end we had to pick it up, food wasn't worth the wait or effort. Would not go again, the 3.5 stars is an over rating for this turd.

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Athenarose89 . 2021-01-22

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I ordered a takeaway using the Justeat app for a busy Saturday evening so I was pleasantly surprised to receive my order not just on time but a little earlier than expected. The food was well prepared and very tasty and well presented. The delivery man was polite and friendly. All in all an excellent experience and we shall be ordering further orders in the future.

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alan2303 . 2020-12-20

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Wonderful friendly staff and good sized portions made to order. Always comes on time and vegetable offerings are amazing. Love this place will keep returning thankyou ! Indy leema leema

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428indydivine . 2020-11-25

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Ordered a takeaway on a Saturday evening and we were told it would take half an hour. We decided to collect as delivery was much longer. Arrived to pick it up and it hadn’t even been cooked. Waited about 30 minutes. They were so busy, lots of people waiting. Really should give customers a realistic ready time. When we got back, served the food and took a mouthful of what should have been lentils with spinach and it clearly had meat in it. I felt really upset as I’m a vegetarian and meat has not touched my lips for 30 years. My husband then tried it and thought it was possible lamb! Will definitely not be returning. I didn’t complain as I didn’t want to ruin the evening for my parents who were already eating dinner so much later than we had planned.

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michellejbh . 2020-10-17

MORE AT TripAdvisor

Just had a beautiful curry from Yasmin . The staff were courteous and very polite. Arrived within 45 minutes and was well worth waiting for.

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Nasrith . 2020-06-11

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Had a beautiful take away from Yasmin tonight and when there was a slight mix up they sorted it immediately and went above and beyond. Impeccable service, lovely staff and the food was delicious, will definitely be ordering again.

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pootletootle . 2020-05-15

MORE AT TripAdvisor

Waited 1 hour and 40 minutes for delivery after being told it was up to an hour and then the order was wrong. Called to tell them and instead of offering to send another they simply said next one is free? Doesn’t help right now does it when we’ve got a meal we can’t eat. Ridiculous and not the first time they’ve got it wrong. For only a takeaway and not a restaurant you reckon they’d have more delivery drivers on hand, the last time we ordered we had to collect as they had none available. Will not be ordering again. Thanks for making me wait so long for no dinner!

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Jemjem03 . 2019-09-07

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ordered a meal for 2 for delivery. I was told it would be 50 minutes to 1 hour, after over 2 hours waiting we received our order which wasn’t our order we ordered! We were told our full order would be sent out again within 30 minutes after another 45 minutes waiting it turned up with half the order missing!Staff were extremely rude. Definitely won’t be going back

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Ella D . 2019-09-07

MORE AT TripAdvisor

Another fabulous curry. Superb customer service and simply the best Indian takeaway around. Would recommend to all friends and family alike

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Nasrith . 2019-07-30

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I had another lovely Yasmin special jalfrezi and have to say that the food was delicious and the staff were excellent.5 stars from me

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Nasrith . 2019-06-10

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Yasmin are one of the worse restaurants in shoreham for delivery. They say 50 mins, still waiting 85 mins again. Last time I'm using this restaurant

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Guide718412 . 2019-06-07

MORE AT TripAdvisor

I got a takeaway lamb special . The sauce was nice but the lamb was tough and the whole thing far too salty. The spinach side dish was good. My popodum was already broken up for me. I had no rice because they forgot it. Not sure I will be rushing back soon.

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sarah f . 2019-04-26

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The food from this takeaway is always delicious and fresh even if you have to wait a bit. Every time I visit from USA I come here and am never disappointed.

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Sarah L . 2018-10-27

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We always use this takeaway as even at busy times they do not let their standard drop.................................................the kitchen has the full hygene rating as well

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lyne786 . 2018-08-27

MORE AT TripAdvisor

The food was absolutely amazing and good portion size. Not skimmed on the meats at all like other local places have.

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CarmelH_12 . 2018-08-17

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Such a shame as we’ve ordered from here quite a few times over the years. This was the second order I’d placed in 2 months & both were late. Tonight (Saturday) I placed an order at 7.10pm and I asked how long it would be,I was told 60-75 minutes. At 9 pm my wife rang to cancel & complain and asked for a refund. The man said the driver was 2 minutes away and my wife said we don’t want the food just a refund, he then said he would do a refund but still deliver. Our food arrived exactly 2 hours after we ordered it and as normal was very hot & tasty. We won’t be going back though.

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RichardPowell42 . 2018-02-17

MORE AT TripAdvisor

From the moment the staff member picked up the phone he was rude. Taking someone elses order in the shop while telling me to hold on. I was told the food would be 50-60 mins maximum. We waited an hour and a half before I phoned wondering where the food was and was told the food was on its way. After 2 hours 10 mins (Gone 10pm!) I had to phone and cancel the order. Absolutley shocking service.

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Lucy P . 2017-12-16

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After ordering our food at 8.20pm and being told it would be 50 minutes too an hour it arrived at 10pm at night. When it did arrive half our order was missing and we were told it would be another 30 minutes for the rest. My partner then had too drive down himself too collect it resulting in the warm food having too be re heated. Rude staff, awful service. Will not be ordering from here again !

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Emily P . 2017-04-29

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We've ordered from Yasmin on several occasions over the last 2 years and have nothing but compliments about them!

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FrequentFlier668853 . 2017-04-04

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I have used this place infrequently since it opened and hte food has always been consistently excellent.

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Martin O . 2017-02-05

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Having been told that our food would be delivered in 45-60 minutes we waited almost 2 hours for it to arrive. When I phoned after about 75 minutes I was told that the order was out for delivery. When it eventually arrived the food was only warm and had to be heated up in the oven before we had it. The food itself was reasonable but the delay unacceptable.

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paulandbarbara2016 . 2016-11-28

MORE AT TripAdvisor

If you find yourself in need of good quality, value for money and excellent portions of take away in Shoreham, then you won't go far wrong here. The food is great, you can even watch it being cooked for you moments after ordering, and there is loads of it. Every main course comes with a FREE poppadum, red sauce and onions and it is invariably good. The waiting time is good, even for home deliveries on busy nights, and there is always a warm welcome. All in all, a great idea !

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Peter G . 2016-10-18

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Have suffered poor take away experience from other local indian (see other review) we tried this one last night. Its collect or local delivery, so took advantage of having it dropped around. This was achieved within the quoted timeframe. Did not order a starter but got free popadom with dubious coloured pickles. Not impressed with those, but they were freebies anyway. So, were not full of confidence for the main HOWEVER we were really pleased with our choices; really very (recommend) tasty CHICKEN PALAK. Advertised as medium hot, which it was not, but never mind that, it was really tasty - 'yummy' is the word I choose. Unusual and very moorish. Also had SHAHI CHICKEN, which did have some heat to it, but also very tasty. We will definitely be using this place again.

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UKRobin . 2016-08-02

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