Wyevale Garden Centres in Cheshire West and Chester

Could not believe it when I was asked for payment after ordering myself a bacon sandwich and cheese on toast for my partner. Cheese on toast £7.50 Bacon sandwich £7.25 (on a disgusting stale ciabatta that I can only think was previously frozen). I thought this would be the best snacks we had ever eaten after being charged such an extortionate prices. However, they did not even warm the ciabatta (which was stale in any event). VAT is still only 5%, so when it goes back to 20% next year will be an even bigger rip off. The people who own this cafe ought to be ashamed of themselves. I know business have been hit hard with this covid pandemic but everyone is struggling at the moment, its no excuse to blatantly rip people off. Not only was it a rip off price but it was nothing special to boot. Had better in a greasy spoon.

Took my father for tea and cakes, girl in till really fed up and couldn't be bothered, had to explain cash and change to her, cakes tasted like had been frozen and defrosted, and stale...

Really pricey and very poor quality. The menu is new and pretty expensive for a sandwich. We ordered the salmon and prawn baguette. The salmon was absolutely tiny and there were a smattering of prawns. Bread was dry and stale. All this for £9.

Beautiful Christmas displays and very friendly staff. Lots of gift ideas as well as everything needed for the garden.

This has to be one of the worse garden centre cafes we've ever visited. Ordered and paid for 3 scones, only two available. Ordered tomato and basil soup, which was basically a tin of tomatoes. Final straw, ordered a brie, bacon and chutney ciabatta with coleslaw and salad, delivered to table minus coleslaw. Took it back to till to be told there was no coleslaw, no apology given. Told them I wanted a refund and went back to table. Seconds later, bolshy woman comes over to say they had no coleslaw. When I said it was on the menu and no one had said anything when we ordered, they'd just ran out. Answer for everything but still no apology. Attitude stank, soup rank. Chef needs to go back to catering college and the bolshy woman needs to go on a customer service course as she's obviously missed this part of her training.

Called in for some lunch and was not disappointed. The food was great (kudos to the chefs), the staff were all very friendly and helpful and it was nice to have a nosy round the store afterwards.

The cafe at this Garden centre near Tarporley is a very clean place to visit. We were quite happy to see the staff wearing masks so we waited at the entrance as instructed for a member of staff to meet us, bear in mind the whole place is indoors . They said we could sit anywhere so we sat at a table for two, where I removed my mask and my husband went and ordered two teas and two scones with his mask still on only removing his once he sat down . The lady then brought our items over to our table without wearing a mask surely this can’t be right surely she could pass on the virus or vice versa. She then kept on passing very close by us whilst clearing tables and only put her mask on to greet other people coming in .To me this did not make sense when all other staff were wearing their masks all the time. Unfortunately we won’t be going back as we felt very uncomfortable .

I used to love this garden centre but alas they have few of the original staff from their change of ownership. We went today and was accosted by a a fair haired woman who was literally screaming at people to take the correct trolley, ordering people to bring their trolleys back to her at the top of her voice. A dreadful experience, she was not a people person with extremely rude manners. Not a good first impression and that was before we even got into the centre! We loved this garden centre before they were taken over having wonderful knowledgeable staff. Maybe not now!

Visited the restaurant and met up with a friend. Coffee and cakes followed by some lunch and coffee. Great welcome and we stayed for several hours in a nice ambiance. Seems to have a nice variety of food and cakes are wonderful. Nice to see it is still v good under the new management

RIP off. When I complained about the item I was given my money back and told they had no control over portions. Staff need to tie their hair back. Saw a server pick up a sign that had fallen on the floor then put it next to the scones without cleaning it.Very dear cafe with some dirty habits.

Staff so friendly and so helpful. We have been today for breakfast with Santa. I can’t recommend this enough. The staff couldn’t do enough and were so friendly and helpful. Santa took his time and spoke with the children and the elf was so friendly and kind. It’s rare to get such great customer service from the chef to the waitresses right through to Santa. Thank you. By the way breakfast and coffee was lovely too.

we visited yesterday 30th nov with my Grandaughter and great newphew all the staff were lovely and very helpful ..children loved the singing Reindeers ..santa was really lovely and happy to say he wasnt just a dressed up tatty 1 that you can normally see his costume and everything about the experience for the children was outstanding they loved him and didnt want to leave thank you also to his elf for making it special .

Paid £17.35 for two sandwiches ,a tea and a coffee....drinks were good...sandwiches were awful....dry bread with thick cheap margarine.my sandwich was beef,red onion and horseradish....the beef tasted of nothing and there wasn't any horseradish sauce....when I questioned this I was told that they bought the sandwiches in and they must have run out...I was then offered red tomato and chilli chutney as a substitute which sounded a good alternative...when it arrived it was branston pickle.....how hard can a sandwich be....awful place ...wont return

Clean and tidy - More or less food offer as before but miss the old staff - food being brought out to tables by a gentleman in baggy shorts (on a wet day) if he works in kitchen he needs kitchen clothes - Something more professional looking for serving to tables suggest black trousers clean white shirt. People polite etc

Stopped off for lunch on a mega 300mile journey. First impressions good, friendly staff but service very very slow. Food was OK and chef gave us an extra side salad as we were sharing a toasted panini. A kind gesture. We won’t be back though everything took too long.

My husband and I visited here today and were told it had changed hands. We could tell by the hopeless service in the café where we. It has really gone down hill now. were being over charged for cake and drink! Luckily we noticed. Also the other staff at the tills were no where near as friendly. We have been going there for years but won't be going there again.

Just been taken over by British garden centres but luckily same lovely, kind, helpful staff. Love this place. Always have lunch in the cafe with our granddaughter. So much choice. New cakes to try this week. We can recommend the the salted caramel shortbread & walknut cake. Oh and the chips were out of the world too. Don't know what the chef did this week to make them better than normal i did not want them to end.

Went out of my way to come here and could not express my disappointment any more than , just awful. The plants looked like they had suffered a typhoon after going through a drought. All looking shabby for anything that wasn’t under the roof. Considering it’s garden centre This place appears more geared towards selling trinkets, ornaments, and things , more so than plants. The place needs a make over rather than looking like a bargain basement brick a brac warehouse.

The most awful breakfast. What is this place? Should it even still be open to the public?There are buckets everywhere to catch the rain. Full English breakfast was utterly disgusting. Took the first plates away and the second plates were not much better. Cost £30 for 4 breakfasts total disgrace. Never again

The staff are so kind and helpful. We love it here. We bring our Granddaughter as often as possible. She loves the cheesy chips in the cafe. We had afternoon tea last weekend and it was amazing. Had to bring the scones home for tea. Excellent value for money.

We have watched this garden centre sadly deteriorate having been a “destination “ on the A49 for many successful years in the past.... However we do believe it is now on the up again! The building itself requires investment and a tidy up of the old glass houses at the rear where in the past other related businesses co-located. These added interest and with the right rental rates for the space and an upgrade on the building fabric they could bring in a new customer base.The restaurant manager Willie is trying very hard to improve the ambience and food offering in the cafe and it’s now well worth visiting, especially as there are frequently attractive offers for Garden Club members. However,Wyvale need to look at their competition and improve their pricing policies on their core nursery and plant business. Staff are always helpful and attentive. There are a good selection of greetings cards and gift ideas.

Called in en route south for a holiday specifically as my wife had some vouchers to use up. Obviously been a garden centre for a long number of years and this was reflected in the ramshackle way the centre was cobbled together. Usual variety of plants etc coupled with the usual “dry” goods that seem to be becoming more and more prevalent in garden centres. Decent sized cafe area with an outside seating area along with an inside area where you can take your dog (the centre is dog friendly). Toilets were basic. Prices were on the high side although there were bargains to be had, mostly sale items.

Bridgemere keeps our whole family happy. My wife and I enjoy a browse of the plants, shops and gardens and occasionally lunch too. We bring our pre-school aged grandchildren here regularly, they love the outdoor play area in the Garden, the soft play area and visiting Ripples to see the beautiful tropical and pond fish. Parking is good with plenty of child sized spaces. Food is tasty and reasonably priced and everywhere is clean. A great morning or afternoon out even on a wet or cold day.

Called to look for a certain plant......the garden bit is slightly run down, with tatty plants and weeds breaking through the walkways. Had lunch in the cafe, which was different again .....clean, polite staff etc.... Had a very enjoyable lunch thank you.

Visited today as a birthday treat and what a terrible disappointment! Dirty toilets, awful cafe - both food and service. Plants ridiculously overpriced. Won't be going back

An amazing afternoon, great value for money and served with a smile. Lovely to be able to sit outside and enjoy it on the sunshine. I cannot recommend it highly enough. Well done Wyevale we will be back!

We went for one of the special breakfasts that Bridegmere/Wyevale organise and it was breakfast with the Easter Bunny. My 5 year old had a fantastic time.You arrive to a special area and there is tea, coffee and juice to help yourself to and toast came to the table straight away. There are activities on the table for little ones to do. Then there is a full English breakfast which is so yummy- espeically the bacon. Next there was an Easter Egg hunt around the garden centre (with lots of chocolate eggs) and you come back to find that the Easter Bunny is there! The Easter Bunny goes around to all the children and gives them a toy, and then comes around again to interact with the children, and then sits in his 'grotto' for photos to be taken.While the Easter Bunny is with other children there is a chocolate chick to decorate at the table- squirty icing and sprinkles are provided. It is such a lovely occassion and Bridgemere have got it spot on.The staff are amazing, really friendly and great with the kids.I fully recommend.

Called for a visit after an early afternoon out for a coffee. Cafe had quite a few customers but the garden centre itself was relatively empty. Had a few good sale offers on goods but overall a little on the expensive side. A nice place to stroll around. Their plants did look healthy and well looked after.

Having bought a weekend hidey hole, I've passed here on quite a few occasions. I called in to have a mooch around lovely place and friendly, helpful staff, I decided to munch whilst here ordering Latte, Cheesey chips & generous slice of cake. Very well presented, freshly cooked even though I couldn't finish either, I will visit here again ☺

Great breakfast here on a recent Saturday morning. Nicely cooked food and well presented. Pleasant location.

I won a competition to win a afternoon tea I won and it was absolutely amazing nothing was too much trouble they made my partner and I we had three teirs of sandwiches,cakes and treats they were so filling and they even accommodated for our 2 year old she had her own teirs,mr brown the chef and his team are amazing it a little gem and the food is amazing we will definitely go back as we really enjoyed it and because our daughter was a wriggle pants and wanted to go we even had a doggy bag which I will enjoy with a cup of tea

Eight of us went today for festive afternoon tea which was excellent value for money and great quality food. Service was swift and efficient and all staff very friendly. Highly recommended.

We did the breakfast with Santa, a group of friends 8 adults and 5 young kids. Absolutely lovely service from the staff, definitely went the extra mile, the present was good, Santa looked authentic and the whole experience was a breeze which is something you don’t often say when you take kids out. Food was good and kids got biscuits to decorate which was a nice touch while they waited to see Santa. Very happy will definitely book again

I had vouchers to use so decided to visit here while on holiday. Nice array of gifts, plants etc but could I find a single crocus bulb in the entire centre? Only in a £10 variety box. A very sparse selection of bulbs altogether which is very surprising for the time of year.

Went for the tea with Santa event here yesterday. Really good value for money - lovely food and a choice of great presents. Will definitely book again next year!

The vegetarian breakfast was excellent. Locally sourced ingredients plus Glamorgan Sausages. Omelette with ham,cheese and spinach also superb. Friendly helpful staff. Accessible but you have to get to the toilets though an open air space. Not good on a rainy day. Accessible Toilet.

We visited Bridgemere this afternoon and it was great! Last time we went there were ‘no dogs’ signs everywhere! We like to take iur dog out with us and hate the fact that so many places in the UK are not dog friendly. Fantastic to find dogs are now VERY welcome, including most of the shops (shame Lakeland aren’t, losing our business today). Very child friendly too.The staff were helpful and friendly. We will be back often!

As with all the restaurants at the Wyevale centres , they are consistent , good basic food , clean surroundings and good service

Have bought many plants and found the price to be very competative, plants are well kept and healthy, and great sales offers.

Visited today and was frankly astounded and disappointed to see how the centre has deteriorated since my last visit around 2 years ago. Oh how the mighty have fallen comes to mind. When independently owned there was never a space free from plants. It was always busy, heaving in fact, today it was like a ghost town and there were lots of raised borders bare. The show gardens were a sorry sight in areas. I know we have had little rain but that does not detract from ensuring plants are labelled (so I can head back and buy what I have seen) nor does it excuse weeding borders which were overgrown, keeping hedges trimmed, or the pond algae free. My impression being that the staff have been cut back. Still it was a sunny day I wandered round with the dog, who incidentally was not allowed in the concessions but ok inside the main area. Shall we talk about prices and plants? Astronomically priced and of poor quality. All other items in the shopping centre such as furniture were priced clearly with the Cheshire set in mind unaffordable and totally impractical. Not a chance I was going to purchase any plants. And then into the shopping centre staff who don't give a damn in the pet area sat gossiping (it was interesting!) and hooks with products on so high I couldn't reach to check prices, feel them etc. So no purchase there. Faded and jaded best described the place for me. Yes I'd go walk round again as I live reasonably near but it will never be a destination to purchase. Such a shame really sorry to see it.

I called in to bridgemere today with the family for some lunch and the food was very tasty but was a bit disappointed on the presentation and price of the sandwiches.For £5.95 I would have at least expected a bit of salad and a few crisps on the plate apart from anything else it would have made the price and presentation more acceptable.

Yesterday evening 27/6/18, we were greeted by an empty garden centre. Ok it was 15:00 so you wold expect it to be empty, would nt you......NO, you wouldn't. So after looking around for a few minutes don't know why but we were expecting service to be poor I suppose on the basis that the team most likely served 3 people in the last 8 hours.......shock horror service was very good at the till we bought 15 soil bags saving in the region of £30 and blan meal saving another £30.....great value today and the woman at the tills was very jolly and welcoming. Good level of knowledge and was very willing to find an answer if onsure.....well done guys but not sure why this centre is so empty......food is king guys in your business...little tip...;-)

Called in with family for a light, early lunch, and delighted again at the friendly service, flavoursome food (served piping hot) and friendly service to table. No hesitation recommending this little gem...the ratings bar below didn’t work, but five stars throughput!

We go here quite a lot for just a walk round, there is so much to do and everyone is welcome. They recently introduced an area in the cafe for dogs and have plenty for children to see and do. It can be quite expensive here but I find it cheaper than Trentham. You dont have to spend a penny to enjoy the gardens and fun things for the kids to see. Staff are friendly and helpful. The only thing I dont like is the removal of the snugburys outlet and log waiting times in cafe's.

Called in here for a cup of coffee and snack on bank holiday,purchased 2 portions of carrot cake at self service cake table, NO side plates. so fetched 2 saucers from coffee counter,continued to cutlery table where there was NO teaspoons NO forks NO trays.On sitting down at our uncleaned table we noticed dirty dishes stacked at numerous tables around the cafeteria.Would think a large company like Wye vale would realise a Garden Centre would be busy on a Bank Holiday and would have adequate Staff to run this garden centre cafe.

Called in for breakfast while out looking for plants. Cost £16 for a large breakfast, veggie omelette, latte & a pot of tea. Staff were friendly & attentive. Food was hot and flavoursome & generously portioned. Will definitely go back.

We went yesterday (Sunday) Had some food disgusting it was cold toast was like brick do not recommend sad

We first visited some time ago and were delighted at the stock of different and well-cared for plants. But oh dear how things have changed. Shockingly poor. If you are looking for plants go anywhere except here.

There were 3 adults and one small child in our party. The displays were good. The dinosaur mini golf looked very good for families. We had a drink in the main restaurant it was busy but got served fairly quickly. The coffee was a good size and pleasant. I had latte my husband cappuccino and friend tea. The teapot was good as for once didn't dribble!. We went to the baby change room and would say it was spotless and roomy with sink and two baby change pull downs. We enjoyed our visit but was aliitle disappointed in the deli area as there were no oat cakes and very little bread too choose from. But on the whole we enjoyed our visit and will return later on in the year.

Visited for Sunday lunch and had to ask them to blast it in microwave as it was cold. Roast pork tough. Generally not good. Visited on Thursday for lunch. Had the mince and onion pie with chips and baked beans. Pie was dry, chips awful. Overpriced for what we got. Well that’s it, no more chances, won’t be going back.

Came in to get a morning breakfast the food was cold and was to expensive bad value for your money never going back.

Nice little garden center and well stocked, often has a few unusual plants to buy. Stocks most items you would want. I’ve used the restaurant several times for lunch, sometimes hit and miss depending on staff levels, however, usually enjoyed my visit.

Absolutely shocking experience. The soup was stone cold, the cream tea was very disappointing & the service non existent. Lots of places near by where the food is homemade, much cheaper & staff helpful. Will never go there again. EVER!!

We came here for a quick lunch. The service was so slow our cup of teas were cold and the jacket potato was hard. It was sent back after apologies but came back again hard. Asked for a refund, the lady behind the counters tone was stroppy asking us to wait for the manager. We waited 15 min in a queue to be spoken to abruptly. Eventually the chef came to the counter and he had better customer service than any of the front of house staff. Very disappointing will not be eating here again!

This is a fairly big garden centre with a large parking area . We were there at the end of the season with things starting to come out onto display for Christmas. This place is definately worth a look.

I went here following a recommendation of a friend but found it a little disappointing. There were many bare areas, I assume they were awaiting displays as most of the staff were engaged in preparation for the Christmas season. Many of the products that we looked at had no prices tabs on and due to other activities staff were difficult to track down to ask. Perhaps we chose a bad day to visit, but will try again next time we are in the area

This garden centre is going places. For years it seemed to be heading towards closure but the new management are really turning it around and have great plans for the future. There used to be just a cafe here but it has been rebranded as a restaurant. The new manager and staff are doing a great job in turning it around and deserve support. The manager makes his own scones and they are delicious, but get there early as they run out! I go every week to the garden centre as I live close by so have seen a step by step improvement in the displays, range and quality of plants. There is a much more upbeat feel about the place and I wish them well in their plans and ambitions for this Wyevale branch.

Very good choice. Lots of different shops. Great plant choice and presentation.Excellent food options. Big restaurant with lovely food choices. Frequented by lots of the retired generation and grand children.Massive choice of festive items and very Christmas and Halloween at the expense of garden hardware etc. It is nearly November

I've noticed the price of plants increasing at a rate of knots.I find the staff always helpful and courteous. The fish and chips are good tho'

Visited Wyevale last Thursday afternoon, the new manager was very welcoming and friendly. We were amazed how quickly our cooked meals arrived - both clearly freshly cooked and very good value. Fantastic service. Planning to visit again very soon. Very good simple menu of interesting meals, sandwich's and cakes. Really clean.

Very good clean restaurant, noisy , big, but the food is good, I had garlic soup and roll ,good portion very tasty ,and yes when in the area will call in again. A lot of walking and suffering from breathing problems a buggy for disabled would be very helpful, I wouldn't paying for the hire of one.maybe someone from wyevale might just read this .???

We have visited Bridgemere on many occasions and have frequently eaten in one of the two cafes ( the smaller one being our favourite) On an earlier visit I had a vegetarian breakfast and really enjoyed it so it was an obvious choice for me on our most recent visit My wife ordered a small breakfast for herself and a vegetarian breakfast for me along with coffee We had to wait a while which was fine at least we thought it would be fresh How disappointed we were though The coffee was so bitter we could not drink it and needed a pot of hot water to dilute it slightly ( not a good start we thought ) But that was only the beginning sadly My wife's breakfast was ok but both the beans and tomatoes were cold Mine had no tomatoes or beans on and everything except the veggie sausage was cold We told the waitress who was full of apologies and said she would tell the chef and hopefully someone would would come to us25 minutes later NOTHING the poor waitress was full of apologies but we walked out This is unusual for them I do accept but they weren't that busy so I would have at least expected an apology Sorry Bridgemere but a very poor show

We used to come here when it was independently owned Bridgemere Garden Centre. It was a good place to visit with lots of outdoor space and ideas. However since it was taken over by Wyevale it has lost all the character and individuality and you could be in any Wyevale anywhere. It is still a large centre but the outdoor show areas have disappeared and there is a plethora of franchised units.Good if you like Wyevales but not if you want something different. Very good deli section and cafe.

Wyvale / Bridgemere whatever you choose to call it its stil very much the same place with the same areas and things.Easy parking and good facilities for the less abled.Some nice coffee shops and a fish centre ,also other various shops to see .Lots of differing plants off all discriptions ,and a nice array of furniture.nice jurrasic park for the kids to play.Its isnt the cheapest by a country mile in all aspects,but well worth a visit for a few hours.

Used to be Bridgemere garden centre, but now taken over and good to see some money being spent to develop it. The new dinosaur crazy golf is different with a huge T. rex roaring at you, but very good fun. Loads of shops and stuff to look at, it's turning into a good place for a day out with all the family.

Shopped fir a coffee while visiting the garden centre, was pleased to see they had some relaxing comfy chairs as well as the normal table and chairs. Cakes looked good but I resisted. Coffee great, service nice and friendly. Would definitely return

Staff are always very helpful, always have a smile and friendly word. Food always served fresh and hot.

Had a very uninspiring lunch at Wyevale's nondescript restaurant. Would not eat there again. Food was not good and badly presented. Service non-existent. We were the only people eating at the time. I can understand why now. This is such a busy garden centre, you would think they would put more effort into making the cafe nicer. Not a good experience.

I called today with my husband, really because every where else was busy (now we know why) we had cake and coffee. Stale cake and Luke warm drinks. Whilst we were there we heard on the next table a couple complaining about their food. They chatted to us they'd been charged £10.50 for 2 sandwiches and the bread was stale, the lettuce was brown and they looked like they had been thrown on the plate. All in all we do not recommend this it's overpriced and our cake that we didn't eat we wouldn't feed to our chickens. Very very dry. This place needs a 're think needs freshly prepared food good coffee and cakes sud be fresh especially the prices they charge. New direction is required, it doesn't take much to work that out.

The food was nice enough but a little expensive - £7 for a tiny bowl of soup and ham/cheese sandwich (no garnish) and nearly £6 for a tuna & cheese toastie. It tasted good but at these prices I don't think we'll be rushing back....

Very helpful staff.Good blue badge parking. If you buy stuff from the garden centre watch out to see the right amount is charged.

I took my Grandchildren here on Sunday 23/04/2017 and ordered breakfast ( full English) and to be honest it was a disgrace. i don't want to go on about it as the main Garden Centre is brilliant as are the staff but when you get human hair in your breakfast it was enough to make me sick. I showed it to the Manager who was very apologetic but kept calling me pal who offered me another breakfast , which I declined but instead opted for a refund. it was so bad that a long human hair ( one of three) was wrapped around the hash brown !1 never again .

We were impressed with the Manager of the Garden Kitchen Cafe,he explained to us about his plans for the Cafe to become a restaurant very soon & his promotions soon to be unveiled,We had gone to a Groupon Afternoon tea costing £10,We were served very fresh sandwiches Ham & Tomato & Cheese & onion,nothing too unusual about the contents but they were so enjoyable because of the Freshness,then there was 2 Different cakes each ,plus a Scone with butter a pot of Jam & a pot of cream each ,Plus as much coffee as we wanted, we had asked if we could have Latte instead of filter coffee & we just had to pay a small amount extra 50P In fact we actually took the scone, cream, Jam, butter, home as we couldn't eat it, the Manager very kindly packed this up for us & even put in some serviettes We have been several times for afternoon tea to Different places some quite expensive but have found Wyevalegardencentre in Tarporley to be the be the best Value,I have found it hard to answer all the questions as the Restaurant wasn't up & running when i was thereat was still only a cafe,

We had lunch here and both of us ordered a toasted sandwich. We were behind a large party which seemed to cause a problem as we had to wait half an hour for our food! We did complain and were compensated with a piece of cake. The sandwich wasn't great as it was just bacon, chicken and Brie (they forgot the Brie until we complained) between 2 bits of toast. Will probably try it again just to see if they can do any better.

An underdone baked potato, no butter, loads of tuna mayo, not quality stuff though, a handful of rocket and one tiny slice of cucumber, £6.20? One luke warm latte supposedly flavoured orange and cinnamon, skinny fries, (just edible) a cheese and onion sandwich on stale white bread, (£4.80). Total bill over £18, oh sorry I forgot the not very hot pot of tea> Quite frankly, not surprised very few customers, Abysmal; why oh why do we Brits put up with it? They should really close it down.