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3.5

Based on 769 opinions finded in 4 websites

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Nº 1013 in 1330 in Cheshire West and Chester

Nº 234 of 298 Other cuisines in Cheshire West and Chester

CUSTOMERS TALK ABOUT DISHES WITH..tunacreamsaladchickenlettucecheesesandwichmeatsteak

comment_iconOpinions

Sent me 6 inch instead of footlong!!!!

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Ross . 2024-10-06

MORE AT Just Eat

cheese footlongs have barely any cheese, 70% wrap

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Jack . 2024-10-05

MORE AT Just Eat

the Submelt was cold and wet. couldn't eat it.

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Helen . 2024-09-27

MORE AT Just Eat

My sub was brunt and freezing cold no cheese when i asked for it

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Molly . 2024-08-28

MORE AT Just Eat

Subways alright. Better than maccies

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Bernie Shaw . 2024-08-25

MORE AT Google

Everything good but chips were a little cold

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Daniel . 2024-08-23

MORE AT Just Eat

Delivery guy actually came to the door which was a first, happy with that. One sub was good, one was decent.

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emily . 2024-08-17

MORE AT Just Eat

They didn't toast the sub. Every time I order they do something wrong. They deliver very quickly but I would prefer to wait slightly longer to get what I ordered

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Charlene . 2024-07-24

MORE AT Just Eat

Bread is stale on my sons sandwich and bread is hard and he won't eat it we didn't get it toasted so no other reason to why it's hard except it being stale

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Jess . 2024-07-19

MORE AT Just Eat

the delivery driver has left my order outside on the wall and not informed me that it has arrived or called. now all my food is cold and anyone in the hotel could have taken it

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Paula . 2024-07-19

MORE AT Just Eat

missing a ben and jerrys ice cream

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Dean . 2024-07-15

MORE AT Just Eat

I paid £14 to bring home to baguettes short changed on fillings not satisfied and will not be going there again

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Mo zarif . 2024-07-12

MORE AT Google

spent £35 on food that was late and stone cold its 5 minutes down the road shocking!

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Liane . 2024-07-07

MORE AT Just Eat

Chicken wrap was dead cold! Would be nice if it was toasted or something

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T . 2024-07-04

MORE AT Just Eat

Literally no food but marked as delivered??

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User . 2024-07-04

MORE AT Just Eat

Best subway delivery I've had in a long time everything was correct and still warm on arrival

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Sophie . 2024-06-29

MORE AT Just Eat

Great staff, the all star chicken was delicious, shop seems a little dated and could do with a refresh.

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Shane . 2024-06-18

MORE AT Google

ordered a foot long and got a 6inch ,tried to ring the restaurant but the number doesn't work, annoying 😠

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Richard . 2024-06-16

MORE AT Just Eat

Subways are my favourite place to go to eat but this was horrendous my sub was freezing hash browns were stale it was just horrible

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Leah . 2024-06-13

MORE AT Just Eat

Would not recommend, went in Tuesday 11th at approx 7 pm, store was very unclean, the member of staff on made very inappropriate smalltalk. Normally I don't want to be asked if I'm having "a lonely evening alone" when I'm ordering my dinner. Gloves were not changed after putting both hands in pocket, felt ill watching. Would advise going to the subway on northgate Street if desperate as this one is consistently appalling.

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Jack H . 2024-06-11

MORE AT TripAdvisor

Delivery driver was very friendly

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george . 2024-06-07

MORE AT Just Eat

Food arrived cold and the cookie was hard and very tough to eat - very dissatisfied

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Mollie . 2024-06-02

MORE AT Just Eat

Order was wrong. I hate spicy sauce with a passion. Did not order a spicy sandwich.

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Andy . 2024-05-18

MORE AT Just Eat

forgot the cookie from my order

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N . 2024-04-23

MORE AT Just Eat

Nahhhh barely ne beef in dat won mate

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Colin . 2024-04-15

MORE AT Just Eat

Very quick and made choosing a meal easy.

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mathew bailey . 2024-04-14

MORE AT Google

Exceptional Customer Service as always from the Fantastic at Subway. Everything was so delicious fresh and yummy.

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Gale . 2024-03-21

MORE AT Just Eat

Second time ordering can’t seem to follow order came cold again when ordered it to be toasted ???

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Adam . 2024-03-14

MORE AT Just Eat

Ordered 2 salad boxes and the size of the salad was ridiculous did not even fill half the tub. At £7.50 a salad you’d think that they’d fill the box, i mean its salad it hardly costs much so why scrimp on the quantity. Subway foregate street do better, you’d think it was coming out your wage if you gave a proper salad!

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User . 2024-03-12

MORE AT Just Eat

Missed one of my bottles of coke

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Alex . 2024-03-03

MORE AT Just Eat

Friendly, efficient and helpful service

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Emma . 2024-03-01

MORE AT Just Eat

Arrival time moved 3 times, food is cold and no filling in the subway! Fuming

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Amy . 2024-02-04

MORE AT Just Eat

The restaurant accommodated my request and went above and beyond with it. My driver was also very sweet and friendly

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User . 2024-02-02

MORE AT Just Eat

I stopped off here today for lunch, got the offer whereas any Sub footlong for £5 and I'm glad I did! A) Got the Steak Big Cheese like a panini and it was incredible! B) The guy who served me was nice guy and gave good customer service, doesn't say his name on receipt but I was served by No.#03 so thanks 03! The guy who forgot his glasses 🤓 and had the huge fold phone 🤳🏻

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Steve Duffy . 2024-01-26

MORE AT Google

Cold, disgusting, unhelpful staff

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Annie . 2024-01-19

MORE AT Just Eat

Nice young lad made me a great salad box. Top subway 👍

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Tom D . 2024-01-16

MORE AT Google

Missed off a drink order. Food came cold

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Layla . 2024-01-14

MORE AT Just Eat

Ordered a meal deal no drink no cookie no crisps terrible service

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Martin . 2024-01-13

MORE AT Just Eat

Food was cold and there was corn when I didn’t ask for corn 👎🏻👎🏻👎🏻👎🏻👎🏻

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Rhianedd . 2024-01-09

MORE AT Just Eat

Tuna sub arrived after 2 hours with no tuna.. baffling

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Charles . 2023-12-22

MORE AT Just Eat

Great food as always at subway, 5 stars. But the manager (I think as he was wearing a black shirt) was very rude. He made my sandwich and moved straight onto the next customer with no interaction with me or to ask about anything else which is just common courtesy in retail/hospitality. He had an awful attitude and rolled his eyes at me when I asked for a side too. He was very grumpy and there’s just no need. I’m absolutely disgusted that a grown man rolled his eyes at a young girl ordering food at a restaurant 🤨

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Yasmin Faith . 2023-12-16

MORE AT Google

My cookies and water didn’t come which is extremely annoying

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Harry . 2023-12-09

MORE AT Just Eat

Delivery time was moved back quite a few times. Good food tho

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Carys . 2023-12-08

MORE AT Just Eat

Sandwiches order not completed correctly no cheese on them or extras them order 25 minutes late and toasted sandwiches were cold shocking really dry

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rachael . 2023-12-07

MORE AT Just Eat

Delicious as always, plus Exceptional Customer Service from the Wonderful delivery lady and Subway too. Merry Christmas 🎅

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Gale . 2023-12-04

MORE AT Just Eat

Not received the food but the order has been marked received.

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yog . 2023-11-29

MORE AT Just Eat

Stopped here today for lunch, the older lady serving us could do with some training in customer services., rude and made me feel uncomfortable while i was explaining what i wanted.She did not make eye contact during my order and I would have had more interaction with a brick wall. Food thrown together and fell apart at table.

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Claire Brough . 2023-11-25

MORE AT Google

The delivery time kept getting later every 10 minutes, even when it was out for delivery, it kept increasing. The food was very cold.

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Hannah . 2023-11-25

MORE AT Just Eat

A friendly pleasant experience the staff get to know you

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Penny Davies . 2023-11-21

MORE AT Google

Food was extremely cold when it got here and my tikka chicken wasn’t even tikka. Disappointed

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Matt . 2023-11-04

MORE AT Just Eat

Spent 31 pound and my bag got delivered opened and half of it missing

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Lauren . 2023-11-03

MORE AT Just Eat

Tuna six inch sub didn’t come - gave us a foot long instead of 2 six inches. 1 person left with nothing

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Katie . 2023-11-02

MORE AT Just Eat

Excellent service and prompt delivery.

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Emma . 2023-10-27

MORE AT Just Eat

Hey brainiacs! How about not putting the COLD drinks squashed onto the HOT sandwiches on my delivery? The end result is a lukewarm, soggy sandwich, soggy cookie and a lukewarm drink This was an Ubereats delivery but the pack was packed by Subway employees. Can you at least put the cold and hot items separately? I’m put off from ordering the Ben and Jerry’s ice cream cream with any future order (very unlikely) as your staff appear to have no common sense. Maybe some additional training would be useful? Really Disappointed and have been going to the Subway Foregate street for over 20 years.

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Mohammed Hirsi . 2023-10-21

MORE AT Google

I Had a employee called Tyler this afternoon serve me. His attitude was amazing and understood my complex order really well. He was very efficient and did a amazing job.

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Kaden Toob . 2023-10-16

MORE AT Google

It's terrible looks like it was beaten up and it's burnt in places

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James . 2023-10-12

MORE AT Just Eat

Subs were soggy, there was hardly any salad, portion sizes super small. Sauce was on existent won’t be ordering again

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emma . 2023-10-09

MORE AT Just Eat

I paid for 4 meal deals and got some drinks. Ridiculous and will be getting my money back

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Daisy . 2023-10-08

MORE AT Just Eat

Sandwich was super soggy and there seemed to be no cheese on my sandwich, the hot food I ordered was stone cold

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Rebecca . 2023-09-29

MORE AT Just Eat

The food was very poor. Minimal cheese on Doritos and I did not ask for jalapeño peppers. Minimal pepperoni and hardly any cheese on pizza slice.

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Gill . 2023-09-22

MORE AT Just Eat

There was no Pattie on my sub just salad not happy

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Jo . 2023-08-26

MORE AT Just Eat

Food wasn’t toasted after I requested it to be. I also got the wrong flavour of crisps

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James . 2023-08-19

MORE AT Just Eat

Always know what you are getting. Staff use catering gloves when handling the food. Wish everyone did!!

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Marion Greene . 2023-08-10

MORE AT Google

No more spinach anymore, taken off the menu less options thanks for that

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Robert Clelland . 2023-08-03

MORE AT Google

Was charged for extra cheese but it come with none. Took a while to come and was not very warm

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Sian . 2023-07-26

MORE AT Just Eat

Food was wrong. Called up the restaurant to ask for it to be done correctly, was met with a rude girl who didn't help me at all, and told me just to apply for a refund through just eat. Doesn't do me much good for my dinner tonight!

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Alexander . 2023-07-25

MORE AT Just Eat

I got the subway melt (Mozzarella, marinara sauce, peppers, pesto) very little filling. Very underwhelmed

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Kelly . 2023-07-19

MORE AT Just Eat

I have been on the phone for over an hour in total to a worker from subway foregate street Chester called Tyler this evening as my whole order came freezing cold and this is now the second time it’s happened, the first time was Monday and this can be seen in yesterdays receipt to subway. I spoke to Tyler today about another cold order TODAY and he advised me to do a refund on just eat.

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Christine . 2023-07-19

MORE AT Just Eat

It wasn't actually toasted as requested but otherwise fine

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Carys . 2023-06-29

MORE AT Just Eat

Lack of care handed me cold food and the ice cream had melted very disappointed

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Luke . 2023-06-27

MORE AT Just Eat

Food tasted old, wrong side that I ordered and wasn’t a good experience at all

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Sam . 2023-06-14

MORE AT Just Eat

Food was absolutely foul. Called restaurant staff didn’t know what to do apart from take it back, completely defeating the object of ordering for delivery. No one to speak to in order to sort problem food sat until next morning when supposed to speak with manager. Shocking service

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Jennifer . 2023-06-09

MORE AT Just Eat

Half of the items out of stock, and mot only that, I can understand working a customer focused role can be a drain now and then. But some of the interactions with customers isn't great. Replying like the customer is just a pain in the A**e and looking at them like "wow I haven't got all day hurry up" is not really a great attitude to have.

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D Nutt . 2023-05-24

MORE AT Google

The store was busy when I visited bit the staff dealt with it well all polite and good attitude food was nice and service was quick

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John . 2023-05-11

MORE AT Google

Driver sat outside with my food for 20 minutes, arrived and food is cold.

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Tom . 2023-05-10

MORE AT Just Eat

Salad order completely wrong .. missed up ingredients between the wrap and the salad.. last time we order as it’s happened before.

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Martin . 2023-05-10

MORE AT Just Eat

Exactly as ordered and still warm! 😊 10/10

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Ellena . 2023-05-01

MORE AT Just Eat

Hardly any salsa on nachos and forgot to put jalapeños on

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Christopher . 2023-05-01

MORE AT Just Eat

Not a lot of cheese seeing as all I had was cheese and lettuce and tomato. I paid for extra.

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Carol . 2023-04-30

MORE AT Just Eat

It came missing items such as lettuce and cheese

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Ana . 2023-04-23

MORE AT Just Eat

Fantastic!! Arrived really quickly and was delicious!! 👍🏻

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Nick . 2023-04-22

MORE AT Just Eat

Bread stale and hard , barley any actually fillings on the sandwiches

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Alana . 2023-04-09

MORE AT Just Eat

Excellent food and Excellent service.

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Gale . 2023-04-07

MORE AT Just Eat

This is a very small subway so only 3 tables to eat in . Food was great. Staff are lovely and friendly.

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wendy tsang . 2023-04-01

MORE AT Google

Probably the nicest Subway I’ve ever had, made really well with a perfect amount of fillings and sauce… plus it was delivered proper quick too. Thank you!!

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Shane . 2023-03-31

MORE AT Just Eat

Ordered shared nachos and got nachos with hardly no sauce and cheese and without any jalapeños. So I have a box of doritos. Never ordering from this subway again

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Carl . 2023-03-25

MORE AT Just Eat

Nice people, nice sub, NO SWEETCORN

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Amelia Robinson . 2023-03-25

MORE AT Google

Exceptional Customer Service from the Fantastic people at Subway. Always delicious food and also Exceptional Customer Service from the delivery people. Thankyou so very much.

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Gale . 2023-03-19

MORE AT Just Eat

Ordered a footlong sub, and only a six inch was delivered, was charged for a footlong

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Estee . 2023-03-15

MORE AT Just Eat

Wrong ice cream and both sandwiches cold

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Stuart . 2023-02-28

MORE AT Just Eat

I still haven’t had my order 3 days later!! And still not had a refund!! Disgusting

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nikita . 2023-02-23

MORE AT Just Eat

Brilliant helpful staff that make all the difference, a really well run subway

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Mark B . 2023-02-08

MORE AT Google

Shocking… no cheese on nachos or pepperoni slice, and my foot long sub had no olives and fell apart when I picked it up

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Graeme . 2023-02-04

MORE AT Just Eat

Food is really good but service not so much. They were rude and whispered something about our choice of sauce to each other. Gave us dirty looks aswell.

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Dayana Stefanova . 2023-02-04

MORE AT Google

Amazing speed, food warm, nothing missing, all round amazing service

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Callum . 2023-02-02

MORE AT Just Eat

The food is the classic Subway standard which I find satisfactory. However a big thing for me is they let you use their toilet without making a purchase, this sense of kindness and community is especially appreciated especially if you have certain conditions like myself.

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Tomski H . 2023-02-01

MORE AT Google

Order was not complete so had to ask for refund. The reason I was told was they are busy.

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John . 2023-01-30

MORE AT Just Eat

I had to throw most of it away, it wasn’t toasted like I ask or had cheese on it and I got given the wrong crisps aswel I would like my money back please

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Kim . 2023-01-30

MORE AT Just Eat

I love your service and the Delivery man was on time and polite Best takeaway ever

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Danielle . 2023-01-29

MORE AT Just Eat

Wrong food ...still no refund after informing just eat within seconds of realising they gave us the wrong food. Slow too resolve and put right mistakes.

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Catherine . 2023-01-28

MORE AT Just Eat

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