Based on 769 opinions finded in 4 websites
Based on 769 opinions finded in 4 websites
Nº 1013 in 1330 in Cheshire West and Chester
Nº 234 of 298 Other cuisines in Cheshire West and Chester
Opinions
Sent me 6 inch instead of footlong!!!!
Ross . 2024-10-06
MORE AT Just Eat
cheese footlongs have barely any cheese, 70% wrap
Jack . 2024-10-05
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the Submelt was cold and wet. couldn't eat it.
Helen . 2024-09-27
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My sub was brunt and freezing cold no cheese when i asked for it
Molly . 2024-08-28
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Subways alright. Better than maccies
Bernie Shaw . 2024-08-25
MORE AT Google
Everything good but chips were a little cold
Daniel . 2024-08-23
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Delivery guy actually came to the door which was a first, happy with that. One sub was good, one was decent.
emily . 2024-08-17
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They didn't toast the sub. Every time I order they do something wrong. They deliver very quickly but I would prefer to wait slightly longer to get what I ordered
Charlene . 2024-07-24
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Bread is stale on my sons sandwich and bread is hard and he won't eat it we didn't get it toasted so no other reason to why it's hard except it being stale
Jess . 2024-07-19
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the delivery driver has left my order outside on the wall and not informed me that it has arrived or called. now all my food is cold and anyone in the hotel could have taken it
Paula . 2024-07-19
MORE AT Just Eat
missing a ben and jerrys ice cream
Dean . 2024-07-15
MORE AT Just Eat
I paid £14 to bring home to baguettes short changed on fillings not satisfied and will not be going there again
Mo zarif . 2024-07-12
MORE AT Google
spent £35 on food that was late and stone cold its 5 minutes down the road shocking!
Liane . 2024-07-07
MORE AT Just Eat
Chicken wrap was dead cold! Would be nice if it was toasted or something
T . 2024-07-04
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Literally no food but marked as delivered??
User . 2024-07-04
MORE AT Just Eat
Best subway delivery I've had in a long time everything was correct and still warm on arrival
Sophie . 2024-06-29
MORE AT Just Eat
Great staff, the all star chicken was delicious, shop seems a little dated and could do with a refresh.
Shane . 2024-06-18
MORE AT Google
ordered a foot long and got a 6inch ,tried to ring the restaurant but the number doesn't work, annoying 😠
Richard . 2024-06-16
MORE AT Just Eat
Subways are my favourite place to go to eat but this was horrendous my sub was freezing hash browns were stale it was just horrible
Leah . 2024-06-13
MORE AT Just Eat
Would not recommend, went in Tuesday 11th at approx 7 pm, store was very unclean, the member of staff on made very inappropriate smalltalk. Normally I don't want to be asked if I'm having "a lonely evening alone" when I'm ordering my dinner. Gloves were not changed after putting both hands in pocket, felt ill watching. Would advise going to the subway on northgate Street if desperate as this one is consistently appalling.
Jack H . 2024-06-11
MORE AT TripAdvisor
Delivery driver was very friendly
george . 2024-06-07
MORE AT Just Eat
Food arrived cold and the cookie was hard and very tough to eat - very dissatisfied
Mollie . 2024-06-02
MORE AT Just Eat
Order was wrong. I hate spicy sauce with a passion. Did not order a spicy sandwich.
Andy . 2024-05-18
MORE AT Just Eat
forgot the cookie from my order
N . 2024-04-23
MORE AT Just Eat
Nahhhh barely ne beef in dat won mate
Colin . 2024-04-15
MORE AT Just Eat
Very quick and made choosing a meal easy.
mathew bailey . 2024-04-14
MORE AT Google
Exceptional Customer Service as always from the Fantastic at Subway. Everything was so delicious fresh and yummy.
Gale . 2024-03-21
MORE AT Just Eat
Second time ordering can’t seem to follow order came cold again when ordered it to be toasted ???
Adam . 2024-03-14
MORE AT Just Eat
Ordered 2 salad boxes and the size of the salad was ridiculous did not even fill half the tub. At £7.50 a salad you’d think that they’d fill the box, i mean its salad it hardly costs much so why scrimp on the quantity. Subway foregate street do better, you’d think it was coming out your wage if you gave a proper salad!
User . 2024-03-12
MORE AT Just Eat
Missed one of my bottles of coke
Alex . 2024-03-03
MORE AT Just Eat
Friendly, efficient and helpful service
Emma . 2024-03-01
MORE AT Just Eat
Arrival time moved 3 times, food is cold and no filling in the subway! Fuming
Amy . 2024-02-04
MORE AT Just Eat
The restaurant accommodated my request and went above and beyond with it. My driver was also very sweet and friendly
User . 2024-02-02
MORE AT Just Eat
I stopped off here today for lunch, got the offer whereas any Sub footlong for £5 and I'm glad I did! A) Got the Steak Big Cheese like a panini and it was incredible! B) The guy who served me was nice guy and gave good customer service, doesn't say his name on receipt but I was served by No.#03 so thanks 03! The guy who forgot his glasses 🤓 and had the huge fold phone 🤳🏻
Steve Duffy . 2024-01-26
MORE AT Google
Cold, disgusting, unhelpful staff
Annie . 2024-01-19
MORE AT Just Eat
Nice young lad made me a great salad box. Top subway 👍
Tom D . 2024-01-16
MORE AT Google
Missed off a drink order. Food came cold
Layla . 2024-01-14
MORE AT Just Eat
Ordered a meal deal no drink no cookie no crisps terrible service
Martin . 2024-01-13
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Food was cold and there was corn when I didn’t ask for corn 👎🏻👎🏻👎🏻👎🏻👎🏻
Rhianedd . 2024-01-09
MORE AT Just Eat
Tuna sub arrived after 2 hours with no tuna.. baffling
Charles . 2023-12-22
MORE AT Just Eat
Great food as always at subway, 5 stars. But the manager (I think as he was wearing a black shirt) was very rude. He made my sandwich and moved straight onto the next customer with no interaction with me or to ask about anything else which is just common courtesy in retail/hospitality. He had an awful attitude and rolled his eyes at me when I asked for a side too. He was very grumpy and there’s just no need. I’m absolutely disgusted that a grown man rolled his eyes at a young girl ordering food at a restaurant 🤨
Yasmin Faith . 2023-12-16
MORE AT Google
My cookies and water didn’t come which is extremely annoying
Harry . 2023-12-09
MORE AT Just Eat
Delivery time was moved back quite a few times. Good food tho
Carys . 2023-12-08
MORE AT Just Eat
Sandwiches order not completed correctly no cheese on them or extras them order 25 minutes late and toasted sandwiches were cold shocking really dry
rachael . 2023-12-07
MORE AT Just Eat
Delicious as always, plus Exceptional Customer Service from the Wonderful delivery lady and Subway too. Merry Christmas 🎅
Gale . 2023-12-04
MORE AT Just Eat
Not received the food but the order has been marked received.
yog . 2023-11-29
MORE AT Just Eat
Stopped here today for lunch, the older lady serving us could do with some training in customer services., rude and made me feel uncomfortable while i was explaining what i wanted.She did not make eye contact during my order and I would have had more interaction with a brick wall. Food thrown together and fell apart at table.
Claire Brough . 2023-11-25
MORE AT Google
The delivery time kept getting later every 10 minutes, even when it was out for delivery, it kept increasing. The food was very cold.
Hannah . 2023-11-25
MORE AT Just Eat
A friendly pleasant experience the staff get to know you
Penny Davies . 2023-11-21
MORE AT Google
Food was extremely cold when it got here and my tikka chicken wasn’t even tikka. Disappointed
Matt . 2023-11-04
MORE AT Just Eat
Spent 31 pound and my bag got delivered opened and half of it missing
Lauren . 2023-11-03
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Tuna six inch sub didn’t come - gave us a foot long instead of 2 six inches. 1 person left with nothing
Katie . 2023-11-02
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Excellent service and prompt delivery.
Emma . 2023-10-27
MORE AT Just Eat
Hey brainiacs! How about not putting the COLD drinks squashed onto the HOT sandwiches on my delivery? The end result is a lukewarm, soggy sandwich, soggy cookie and a lukewarm drink This was an Ubereats delivery but the pack was packed by Subway employees. Can you at least put the cold and hot items separately? I’m put off from ordering the Ben and Jerry’s ice cream cream with any future order (very unlikely) as your staff appear to have no common sense. Maybe some additional training would be useful? Really Disappointed and have been going to the Subway Foregate street for over 20 years.
Mohammed Hirsi . 2023-10-21
MORE AT Google
I Had a employee called Tyler this afternoon serve me. His attitude was amazing and understood my complex order really well. He was very efficient and did a amazing job.
Kaden Toob . 2023-10-16
MORE AT Google
It's terrible looks like it was beaten up and it's burnt in places
James . 2023-10-12
MORE AT Just Eat
Subs were soggy, there was hardly any salad, portion sizes super small. Sauce was on existent won’t be ordering again
emma . 2023-10-09
MORE AT Just Eat
I paid for 4 meal deals and got some drinks. Ridiculous and will be getting my money back
Daisy . 2023-10-08
MORE AT Just Eat
Sandwich was super soggy and there seemed to be no cheese on my sandwich, the hot food I ordered was stone cold
Rebecca . 2023-09-29
MORE AT Just Eat
The food was very poor. Minimal cheese on Doritos and I did not ask for jalapeño peppers. Minimal pepperoni and hardly any cheese on pizza slice.
Gill . 2023-09-22
MORE AT Just Eat
There was no Pattie on my sub just salad not happy
Jo . 2023-08-26
MORE AT Just Eat
Food wasn’t toasted after I requested it to be. I also got the wrong flavour of crisps
James . 2023-08-19
MORE AT Just Eat
Always know what you are getting. Staff use catering gloves when handling the food. Wish everyone did!!
Marion Greene . 2023-08-10
MORE AT Google
No more spinach anymore, taken off the menu less options thanks for that
Robert Clelland . 2023-08-03
MORE AT Google
Was charged for extra cheese but it come with none. Took a while to come and was not very warm
Sian . 2023-07-26
MORE AT Just Eat
Food was wrong. Called up the restaurant to ask for it to be done correctly, was met with a rude girl who didn't help me at all, and told me just to apply for a refund through just eat. Doesn't do me much good for my dinner tonight!
Alexander . 2023-07-25
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I got the subway melt (Mozzarella, marinara sauce, peppers, pesto) very little filling. Very underwhelmed
Kelly . 2023-07-19
MORE AT Just Eat
I have been on the phone for over an hour in total to a worker from subway foregate street Chester called Tyler this evening as my whole order came freezing cold and this is now the second time it’s happened, the first time was Monday and this can be seen in yesterdays receipt to subway. I spoke to Tyler today about another cold order TODAY and he advised me to do a refund on just eat.
Christine . 2023-07-19
MORE AT Just Eat
It wasn't actually toasted as requested but otherwise fine
Carys . 2023-06-29
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Lack of care handed me cold food and the ice cream had melted very disappointed
Luke . 2023-06-27
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Food tasted old, wrong side that I ordered and wasn’t a good experience at all
Sam . 2023-06-14
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Food was absolutely foul. Called restaurant staff didn’t know what to do apart from take it back, completely defeating the object of ordering for delivery. No one to speak to in order to sort problem food sat until next morning when supposed to speak with manager. Shocking service
Jennifer . 2023-06-09
MORE AT Just Eat
Half of the items out of stock, and mot only that, I can understand working a customer focused role can be a drain now and then. But some of the interactions with customers isn't great. Replying like the customer is just a pain in the A**e and looking at them like "wow I haven't got all day hurry up" is not really a great attitude to have.
D Nutt . 2023-05-24
MORE AT Google
The store was busy when I visited bit the staff dealt with it well all polite and good attitude food was nice and service was quick
John . 2023-05-11
MORE AT Google
Driver sat outside with my food for 20 minutes, arrived and food is cold.
Tom . 2023-05-10
MORE AT Just Eat
Salad order completely wrong .. missed up ingredients between the wrap and the salad.. last time we order as it’s happened before.
Martin . 2023-05-10
MORE AT Just Eat
Exactly as ordered and still warm! 😊 10/10
Ellena . 2023-05-01
MORE AT Just Eat
Hardly any salsa on nachos and forgot to put jalapeños on
Christopher . 2023-05-01
MORE AT Just Eat
Not a lot of cheese seeing as all I had was cheese and lettuce and tomato. I paid for extra.
Carol . 2023-04-30
MORE AT Just Eat
It came missing items such as lettuce and cheese
Ana . 2023-04-23
MORE AT Just Eat
Fantastic!! Arrived really quickly and was delicious!! 👍🏻
Nick . 2023-04-22
MORE AT Just Eat
Bread stale and hard , barley any actually fillings on the sandwiches
Alana . 2023-04-09
MORE AT Just Eat
Excellent food and Excellent service.
Gale . 2023-04-07
MORE AT Just Eat
This is a very small subway so only 3 tables to eat in . Food was great. Staff are lovely and friendly.
wendy tsang . 2023-04-01
MORE AT Google
Probably the nicest Subway I’ve ever had, made really well with a perfect amount of fillings and sauce… plus it was delivered proper quick too. Thank you!!
Shane . 2023-03-31
MORE AT Just Eat
Ordered shared nachos and got nachos with hardly no sauce and cheese and without any jalapeños. So I have a box of doritos. Never ordering from this subway again
Carl . 2023-03-25
MORE AT Just Eat
Nice people, nice sub, NO SWEETCORN
Amelia Robinson . 2023-03-25
MORE AT Google
Exceptional Customer Service from the Fantastic people at Subway. Always delicious food and also Exceptional Customer Service from the delivery people. Thankyou so very much.
Gale . 2023-03-19
MORE AT Just Eat
Ordered a footlong sub, and only a six inch was delivered, was charged for a footlong
Estee . 2023-03-15
MORE AT Just Eat
Wrong ice cream and both sandwiches cold
Stuart . 2023-02-28
MORE AT Just Eat
I still haven’t had my order 3 days later!! And still not had a refund!! Disgusting
nikita . 2023-02-23
MORE AT Just Eat
Brilliant helpful staff that make all the difference, a really well run subway
Mark B . 2023-02-08
MORE AT Google
Shocking… no cheese on nachos or pepperoni slice, and my foot long sub had no olives and fell apart when I picked it up
Graeme . 2023-02-04
MORE AT Just Eat
Food is really good but service not so much. They were rude and whispered something about our choice of sauce to each other. Gave us dirty looks aswell.
Dayana Stefanova . 2023-02-04
MORE AT Google
Amazing speed, food warm, nothing missing, all round amazing service
Callum . 2023-02-02
MORE AT Just Eat
The food is the classic Subway standard which I find satisfactory. However a big thing for me is they let you use their toilet without making a purchase, this sense of kindness and community is especially appreciated especially if you have certain conditions like myself.
Tomski H . 2023-02-01
MORE AT Google
Order was not complete so had to ask for refund. The reason I was told was they are busy.
John . 2023-01-30
MORE AT Just Eat
I had to throw most of it away, it wasn’t toasted like I ask or had cheese on it and I got given the wrong crisps aswel I would like my money back please
Kim . 2023-01-30
MORE AT Just Eat
I love your service and the Delivery man was on time and polite Best takeaway ever
Danielle . 2023-01-29
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Wrong food ...still no refund after informing just eat within seconds of realising they gave us the wrong food. Slow too resolve and put right mistakes.
Catherine . 2023-01-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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578 Opinions
We stayed for 2 nights. Stayed in a converted barn. Front door didn't fit so let in the cold all night. Place was very cold. Heating should of been put on low before guest arrive. Don't touch the tv controls as they are really dirty. They don't refill the tea, coffee stuff or put clean cups out. They give you 2 bottles of water only which we used for the kettle We had to ask for more milk as 4 sachets isn't enough. We run out of toilet roll as we only had the roll left from last guests. So had to find a staff member for more. No small rolls just massive one. Bed needs a new mattress as can feel the base. Whole room needs a really good clean. We had dinner the the pub. They gave me gluten free fish and chips and onion rings. Was really nice Saturday we had the same. But shock to find out that they cooked my gluten free food in a mixed frier. The young girl was told by the chef to let me know. Yes I was GLUTENED. Wasn't told on Friday night about the frier. Chef needs to understand what gluten can do to a celiac. YES IT CAN CAUSE CANCER. so celiac UK will be informed so other guests don't eat there and become ill. We went to another hotel in school lane for breakfast as they cater for gluten-free. Maybe put the old inner door back on in the room to keep the room warmer.
20 Opinions
A friend took me for lunch at the cafe yesterday. We were both impressed by how welcoming it felt, how friendly and pleasant the staff were and the quality of the food. So I was surprised to see negative reviews and felt I should express my opinion. I wouldn't hesitate to return, especially to sample the scones and cakes.
15 Opinions
Always a positive experience here! Dylan, the Welsh guy with an extremely impressive beard, always makes our visit special and he’s pretty good at making coffee too!!! Looking forward to visiting again soon.
361 Opinions
i ordered a kebab it was alright kind of greasy and the staff seemed like they was either drinking or on sniff
94 Opinions
Extremely disappointed tonight which is unusual as we really enjoyed going before refurbishing. Food was not good a all. 3 cheese burgers one plain and 2 with one piece of lettuce and a chunk of onion. The fries on all three plates were overcooked. The onion rings were overcooked although we did eat some. The carvery was nice except for pigs on blankets as they had been left under heat lamp far to long inedible. The fried chicken sandwich was tasty.but again fries overcooked. The young lady gave me a box to bring the full burger home to put in the bin. This is unusual so not sure if they changed the chief or they were having a bad day. Tripped over the side of the chair and hurt my leg and informed the young lady it was a safety issue she said she would inform the manager but didn’t take steps to remove the hazard. ( not sure yellow and black hazard tape is adequate if it’s covered by the arm of the chair that’s broke ?) this time wasn’t value for money and we left feeling dissatisfied. Felt like they just couldn’t be bothered . Sad really as we have loved eating here 😔