Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Nº 275 in 308 in Eastleigh
Nº 45 of 49 Other cuisines in Eastleigh
Opinions
Visited on Wednesday 30th March. After a very cold muddy trail run around the Itchen valley which was beautiful, we headed into the cafe for much needed refreshments. We were disappointed at what was on offer to replenish our hungry bodies. For a cafe, we were expecting a full range of hot and cold substantial meals, however the only things on offer were sandwiches, children snack meals, vegan toasties and soup. After opting for the soup, I was again disappointed that this was served in a polystyrene cup and not a bowl. Covid reasons was to blame for the lack of crockery, however, I do believe crockery can be washed and as most restaurants are now fully capable of serving food on proper plates, I can’t see why a little cafe can’t. Overall a very disappointed visit, and one I won’t be repeating.
David C . 2022-04-02
MORE AT TripAdvisor
We came here for a post parkrun coffee. Lovely building and good selection. The staff seem to have been to the Basil Fawlty school of customer service though! We had the audacity to order a tea cake, which they were clearly advertising on a sign - they were most put out by this, almost comedic.
ch363 . 2022-03-12
MORE AT TripAdvisor
Great cafe and super friendly staff, our granddaughter accidentally spilled her hot chocolate, no fuss was made, the floor cleared up, my granddaughter was upset but the lady clearing the floor was lovely and even offered another hot chocolate, really family friendly. Good coffee too, definitely worth a visit.
Gill J . 2022-02-26
MORE AT TripAdvisor
Nice for a treat or as a rest from walking. Surprising good coffee and wonderful cakes. A welcoming space and service for visitor to the park
Beard Blanc . 2019-10-09
MORE AT TripAdvisor
lovely woodland walks, play equipment suitable for a range of ages. parking not too expensive. convenient cafe, which offers gluten free options; HOWEVER disappointed that when I asked if the soup was gluten free and ordered this; it came with a bread roll which was not; I checked with the server before eating it; and was told as I didn't specifically ask if the bread roll was gluten free it was not their fault. NOTE; they do have gluten free bread available in the freezer; but I was told by her at this point there was no point as my soup would be finished by the time it was prepared. (an apology and a note to ask for all parts of the meal to be gluten free when ordering would have been enough!!)
Batec1 . 2018-10-13
MORE AT TripAdvisor
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602 Opinions
Terrible service, when they brought us coffee the whole cup was sticky and spilled. When I asked to refill the coffee in another cup, the employee simply took it and poured it into another cup! The same thing happened with another drink that I ordered, when I asked to at least wipe the cup, the employee began to be indignant and shout at me, asking 'what else should I do?' Extremely bad service, but the food is good so next time I will come less often
1027 Opinions
Busy place at lunchtime, and early evening. Friendly staff.
2011 Opinions
My husband and I booked for lunch, he had The Home run burger and sticky toffee pudding for dessert, and I had the crispy chicken sandwich and apple and berry crumble for dessert. The girls behind the bar were well presented, friendly and cheerful. We ordered our drinks and food together, it arrived in no time at all, it was plated nicely and the food was piping hot and absolutely delicious. The chips and onion rings were hot and crispy, not greasy at all. The desserts were also piping hot, and totally scrumptious. Sheila was our server today, she so warm and welcoming, really friendly but also professional in her approach. A credit to the company. We can’t wait to return.
1582 Opinions
Been trying to get through to them on the phone for 15 minutes as issue with an order. Phone just keeps on ringing or flips to fax machine. They chose not to answer the phone to deal with something so simple. Little bit of customer service can go a long way.
285 Opinions
Great pub, great staff, great atmosphere. Best pub in Eastleigh by a distance!