Based on 605 opinions finded in 2 websites
Based on 605 opinions finded in 2 websites
Nº 223 in 308 in Eastleigh
Nº 36 of 49 Other cuisines in Eastleigh
Opinions
I ordered my delivery through uber and I've left them 1 star too, whoever packed my food put a hot drink half full not even full and a panini in with cakes so they melted they should have been separated not in together and the panini and drink were stone cold i ended up putting them in the bin due to uber being very late between uber and costa I had to bin half the order as the panini was stale and the drink was pathetic for a medium drink only half full won't be using uber again or going to this costa what a disappointment for the fees you pay
Catherine Riach . 2024-12-03
MORE AT Google
Ultimately, the coffee is just bitter (for me). There's something a little off with the vibe but it seems to suit a lot of people...
M M B . 2024-11-26
MORE AT Google
Really nice happy staff, and lovely coffee.
Matt Allen . 2024-11-15
MORE AT Google
A busy and well-visited cafe which is in prime position of the M27 with clean toilets and plenty of parking.
Becky Mitchell . 2024-10-22
MORE AT Google
Terrible service, when they brought us coffee the whole cup was sticky and spilled. When I asked to refill the coffee in another cup, the employee simply took it and poured it into another cup! The same thing happened with another drink that I ordered, when I asked to at least wipe the cup, the employee began to be indignant and shout at me, asking 'what else should I do?' Extremely bad service, but the food is good so next time I will come less often
София Задоя . 2024-10-15
MORE AT Google
Was initially happy. It's inside a Next but feels like a standalone Costa which was good. Staff at first seemed fine. But when my partner went up a second time to order a frappe she asked if it could be made with some cream rather than all milk. If it's not possible that's ok, but I would expect a pleasant decline. Instead just got a blunt and disinterested 'no I won't do that' even to adding a small bit in. Like I say, if there's a reason not to, that's fine. But be pleasant.
Spike McIntosh . 2024-10-10
MORE AT Google
Excellent coffee and lovely atmosphere.
Patricia Manning . 2024-09-07
MORE AT Google
Excellent coffee and lovely atmosphere.
Patricia Manning . 2024-09-07
MORE AT Google
Great place to sit back and relax with a nice cappuccino staff are really pleasant very clean costa shop would definitely recommend
Brian Priest . 2024-06-29
MORE AT Google
Great place to sit back and relax with a nice cappuccino staff are really pleasant very clean costa shop would definitely recommend
Brian Priest . 2024-06-29
MORE AT Google
Service and coffee was fine but rudely told to move table by a member of staff as she want it clean that table
Reece Topping . 2024-06-27
MORE AT Google
Nice ambience but tables needed clearing. Food and drinks good.
Carol Burrows . 2024-06-19
MORE AT Google
Lovely costa staff are really friendly very clean and tidy in comparison to other costas locally and opening time are really good too
Sara Thornton . 2024-06-08
MORE AT Google
Kathryn and Josh were really friendly and made great coffee! The cafe itself is sat on the top floor of a very well presented NEXT.
Floor Shaker Music . 2024-05-08
MORE AT Google
Excellent staff especially Barbara who really put herself out to please. Hope she's still here when we call again
Roy Sparshott . 2024-05-04
MORE AT Google
All over priced with sticky tables
GORDON CHAPMAN . 2024-03-16
MORE AT Google
Not a bad coffee, I like Costa but not the new cinnamon bun latte. Took ages to be served, too few people working there. Just a below average standard Costa compared to many other Costas in the area.
Keith Spicer . 2024-03-10
MORE AT Google
I came into the cafe last weekend with my 6 week old and had to breastfeed him. Still a very vulnerable thing for me in public but I was made to feel so comfortable. One of the baristas (with black hair) came over with a glass of water for me which made me feel so at ease and welcomed to feed my son. Thank you so much to that lovely lady, it made such a difference!
Jess Bone . 2024-03-02
MORE AT Google
This was a motorway stop ence only one star for atmosphere. Expensive.
Steve Smith . 2024-02-28
MORE AT Google
Long queues, busy, slow service and very weak decaf coffee even with double shots!
Rebecca Taylor . 2024-02-18
MORE AT Google
Visited at 6pm, really busy, but you know what to expect - decent coffee & plenty of seating space to do a bit of work. Had to queue for a while to order, but to be expected.
Becs Nichols . 2024-01-25
MORE AT Google
Visited here on a number of occasions. An improvement would be to offer more gluten and lactose free options as very limited snack wise. Otherwise, all good for a cuppa.
Nikki Wyse . 2024-01-12
MORE AT Google
Shopping & coffee in one Store, well done Next.
Lesley King . 2024-01-12
MORE AT Google
Classic costa experience - nice enough food with excellent service and atmosphere. Food and drink is quite pricey but good.
David Cuthbert . 2023-12-29
MORE AT Google
Friendly, clean efficient staff. Thank you :)
Julie Fenn . 2023-12-20
MORE AT Google
Very busy but service was very fast and efficent
dave brogan . 2023-12-10
MORE AT Google
Bad branch , food had hairs in it, very dirty and the lady was rude. Also overpriced
Beth Doyle . 2023-11-06
MORE AT Google
Nice place for a pit stop. Not overly keen on the food but that's my preference 😊
Anneli Pacheco . 2023-10-10
MORE AT Google
Great coffee and quick service by friendly staff
Stephen Molineaux . 2023-10-03
MORE AT Google
When there for breakfast and they had no toast
Mike Clark . 2023-08-30
MORE AT Google
Always good service when I get my coffee
Travis . 2023-08-12
MORE AT Google
Busy and very popular friendly staff
Barbara Chant . 2023-08-02
MORE AT Google
As you would expect from a Costa inside a Next retail shop
David McGregor . 2023-07-11
MORE AT Google
Very busy and staff were under pressure did well to keep up with ques
Gina Stapley . 2023-07-07
MORE AT Google
Jess is a star who works here, mostly the reason for giving 4 stars! Quite a good costa to be fair.
Mr Fletcher . 2023-06-12
MORE AT Google
Needed a coffee so ordered my favourite caramel latte, barista didn't speak or interact with me. Then sat down ready to enjoy the coffee which was luke warm, weak and I couldn't even finish it (never leave coffee) didn't go back decided it wasn't worth it, needless to say won't be using again, disappointing!!!!
Tracey Roberts . 2023-05-21
MORE AT Google
Had a good range of food and drinks, just took too long as only one person at the till.
Tracey KNOTT . 2023-05-13
MORE AT Google
There's always a massive queue for this Costa which can be off putting. I've ordered on the app before but you can't use a gift card on there so sometimes have to queue. When you get to order the staff are polite and friendly, especially the young lad in glasses
Jen Lea . 2023-05-08
MORE AT Google
Slow service, expensive toasted sandwich, dirty tables either dirty dishes
Maureen Sheehan . 2023-04-24
MORE AT Google
Only 1 person working the counter.
Philip Cassidy . 2023-04-12
MORE AT Google
The queue is ridiculous, myself and my friends waited 40 minutes for drinks. Costa Coffee need to employ more staff to cope with the demand in that location. If you're looking to grab a coffee while shopping or have catch up with friends, this is not the place to do it.
Kerry Milne . 2023-03-27
MORE AT Google
Good Costa Coffee location - can get quite busy and sometimes feels a bit understaffed
Joshua Reynolds . 2023-03-24
MORE AT Google
Sadly, not the best Costa I've been in. Thankfully, the welcoming staff made it more tolerable, but the watered down drink kind of ruined the mood.
Nicholas “Slaarduk” Malson . 2023-03-20
MORE AT Google
This is no longer a Costa - it's called Paddy and Scott's but still the same friendly staff members. Clean and warm, lots of syrups available and good prices. That works for me 😀
Kate Harpham . 2023-03-07
MORE AT Google
Had Americano and cream with Hubby lovely
Wendy Payne . 2023-03-06
MORE AT Google
Took over 30 minutes to get served! No apology for the wait, and I watched 5 Deliveroo orders go and also watched the next store manager also walk straight to the front of the queue adding to the wait! Joke Costa, put YOUR customers first not Deliveroo or a store manager!
chantal walker . 2023-02-12
MORE AT Google
Getting a coffee was painful, couldn't eat due to the lack of gluten free options.
Andy Henderson . 2023-01-31
MORE AT Google
Busy, but a nice break after shopping in Next
Wendy Clark . 2023-01-27
MORE AT Google
Had to keep changing tables as we couldn't see as the sun was so bright you couldn't see , nice place to catch up with a coffee
Sally Purchase . 2023-01-25
MORE AT Google
place is a joke we waited 35 minutes to get our drinks which were luke warm when we finally got them. my advice dont bother going here there is a starbucks across the rd which is alot quicker and better
Darren Chandler . 2023-01-25
MORE AT Google
Quite slow moving but popular place so not surprising.
Sheila Chinn . 2023-01-21
MORE AT Google
Very busy, loads of messy tables so found it hard to get a seat. Good food and coffee when you get it.
Dan Ward . 2023-01-02
MORE AT Google
This is a very nice Costa location within a NEXT shop with 2 glass walls allowing plenty of light inside. Food, drink, & service are always good here. It is almost impossible to get here on foot, so bring your car and shop in NEXT. Or you can visit the smaller Starbucks next door.
M D . 2022-12-19
MORE AT Google
Great coffee shop. Staff are efficient and pleasant to talk to. Does get VERY busy here as it's a concession inside a large Next store.
Paul Bailey . 2022-12-14
MORE AT Google
Great costa situated in Next. Always good to have a coffee while shopping 🛍 😌
Eira Parsons . 2022-12-12
MORE AT Google
Costa is generally good. Predictable quality but not cheep. Sadly Google just says Costa and I don't know which one as I have been in a few recently.
Skipper HINTON . 2022-12-09
MORE AT Google
Very slow service. Very busy. Queue was not moving having waited nearly 15 minutes. I walked out.
David Owen . 2022-11-03
MORE AT Google
Just to be clear my scoring system: 1/ Don't go, just don't. 2/ I can't recommend going 3/ I enjoyed it but probably won't go back 4/ I enjoyed it, would go back especially if invited 5/ I enjoyed it, would invite others there myself Staff were very polite and working their socks off but once again completely overrun... Compared to other sites which seem just as busy they just don't seem to have their system quite right somehow. Or their staff ratio or something... 🤷♂️
Chris Iliff . 2022-10-14
MORE AT Google
Nice place , clean reasonable quick service , fir a lunch time great food served by very nice and helpful staff , that carried tray to our table as I walk with a stick , so offered without having been prompted.
teresa mythen (Teasy21) . 2022-09-27
MORE AT Google
Would have given five stars but more staff required! Doing their best in the circumstances but during busy times it is extremely slow.
Mike Shipp . 2022-09-25
MORE AT Google
Another Costa, another standard offering and all seems to work OK. Would rather staff werent slurping on their own drinks whilst working the till but perhaps that is an endorsement of sorts? Big up side is the opening hours which this a genuine possibility on way home late...
Mark Williams . 2022-09-20
MORE AT Google
This coffee shop is located within Next. I prefer Costa to Starbucks personally so would visit here instead of the Starbucks next door. This coffee shop can get very busy. Usually clean and a has a good selection of coffee and cakes etc.
J D . 2022-09-04
MORE AT Google
This Costa is inside a Next store and is always very busy. They did a revamp few weeks ago and now looks very nice and cosy. Most od the staff is nice and friendly and very helpful (not all of them). Great selection of coffees and also few vegan options. Unfortunately in 2022 Costa still charge extra money for dairy free milk!!!
Arianna Presenti . 2022-09-04
MORE AT Google
Standard Costa Coffee format. This place is located within NEXT and overlooks the local Starbucks. Modern, clean and well stocked. Unlike many Costas, the staff were highly efficient in not only taking our order and taking the money, but also preparing the coffees. All completed with a friendly smile. Excellent.
Malcolm Dixon . 2022-08-30
MORE AT Google
The coffee wasn't sufficiently good and so weak.
Saeed Darjazini . 2022-08-01
MORE AT Google
Lovely friendly staff, a easy to find location.
Bob Ord . 2022-07-16
MORE AT Google
Hotchoclote was cold didn't get offerd any extras or cream or marshmallows and woman was very rude just said 50p for marshmallows terrible service
Elaine Venning . 2022-06-29
MORE AT Google
Our drinks were fab. The seating very comfortable. The whole store is brilliant in which Costa is situated.
Andrea Hawkins . 2022-05-19
MORE AT Google
Slow service but good hot food one was a bit over cooked and burnt but the other four items were good. Great customer service who checked up on us due to one being over done but as time was against us he gobbled it down. So not that bad in the end!
Nigel Hawkins . 2022-05-03
MORE AT Google
Very busy but staff were coping very well! Good coffee And lunch staff cheerful,
Cherie Wilkins . 2022-05-01
MORE AT Google
Typical expensive Costalot coffee
bisc. Taylor . 2022-03-23
MORE AT Google
Always great coffee the banana and walnut loaf was lovely. Great meeting spot for friends
Sarah Howard . 2022-02-07
MORE AT Google
The Hedge End branch used to be well run. Since Ash (the then assistant manager) left, it has gone downhill rapidly. 1 - Almost always understaffed - two people usually trying to fulfil in-store and Uber orders. 2 - Often a very long wait and coffee frequently tepid instead of hot. 3 - Poor selection of (overpriced) sandwiches. I gave up earlier this week when told to wait a moment by my server for no apparent reason. Fast forward three minutes and server was still staring blankly at the till - no reason given for the delay while a queue of seven or so people built up behind me. Walked out in disgust and went to Greggs. Better coffee, cheaper food, faster service.
Giles Watling . 2022-01-01
MORE AT Google
To many waiting to get a drink etc not enough staff on
Brian Harrison . 2021-12-04
MORE AT Google
Staff is friendly and helpful. Don't generally have to wait long in a queue which makes a big difference.
Francisco Fraga . 2021-11-18
MORE AT Google
Quick service and good seating area. We didn’t like a drink and they happily remade us another drink free of charge.
Reem Alradwan . 2021-09-09
MORE AT Google
Flavourless coffee and piping hot. Almost undrinkable
Saracen 888 . 2021-08-03
MORE AT Google
Staff seemed more concerned about making sure we did a track and trace than customer service, even after we explained that we are fully vaccinated and were in the process of doing it when being asked. Then they got our order wrong when it was 2 simple drinks. Instead of apologising, I was told, "ah you should of had the one we made for you it's much nicer". I explained that I don't like that drink, otherwise I would of ordered it. Hence why I ordered what I wanted. Next - The seating area was tired and had sticky places on the chairs and there was thick dust on the shelving next to where we sat. It was not busy and in my opinion this is just piss poor standards of cleanliness and customer service. Will not be coming back here again.
Lee . 2021-08-01
MORE AT Google
Staff were amazing very friendly will go again
warren hedges . 2021-06-27
MORE AT Google
Quick service, friendly staff, clean environment, great drinks!
Jay Evenden . 2021-06-01
MORE AT Google
I love Costa's & I no things are still difficult thay still need to up thare game cleaning tables wen people leave three tables were not sanotzed properly but overall great to go back see you soon cost's
Les Parkes . 2021-05-21
MORE AT Google
Staff are friendly and accommodating, they are making the best of a bad time, credit to the company!
martin chubb . 2021-05-10
MORE AT Google
This Costa is inside Next on the 1st floor. Lots of seating but the queues can get very long as it seems a popular place to visit, having said that the queue goes down quite quickly. Staff were friendly and polite. Large car park behind Next.
Michelle P . 2020-12-23
MORE AT Google
Nice hot coffee, and toast when shopping. Very very busy, but clean and socially distant.
Steff Tait-ballard . 2020-12-12
MORE AT Google
Very good. Even made sure we NHS checked in. VG for service thank you
Stuart Gross . 2020-12-09
MORE AT Google
Felt very safe.Tabler cleaned before sitting down.Plenty of space with a nice atmosphere. Lovely coffee and excellent vegan mince pie.
John Crittell . 2020-12-07
MORE AT Google
Long queues, but well organized. Social distancing maintained, staff friendly & coffee good.
Angela Baker . 2020-11-05
MORE AT Google
Always great staff and atmosphere.
Robb D . 2020-11-03
MORE AT Google
A long wait to get served but great service once at the front of the queue. Very busy but didn't feel crowded. Directed to a table . All tables and chairs cleaned between customers
Helen H . 2020-11-03
MORE AT Google
Nice friendly staff. Social distancing and cleaning in-between guest.
Silver Surfer . 2020-10-31
MORE AT Google
Very good service, found nice seats quickly, ordered on the app and avoided the long queue and delays at the till. And the orders were brought over within 5 minutes or less! All round very good and all normal Covid procedures in place.
Matthew Kayley . 2020-10-31
MORE AT Google
This place used to be very attentive to sanitizing. But the last 2 days, their dishwasher has been broken and NO sanitizing at all is happening. Maybe they think you can only get covid from drink in cups. Disappointed...
Sallie Crownson . 2020-10-30
MORE AT Google
Good coffee but had to wait too long - 20 mins for one coffee to take away - no fast track - had to queue with customers waiting for tables/food orders.
Anne Wood . 2020-10-29
MORE AT Google
Very clean and co vid good. Excellent staff
john ferry . 2020-10-26
MORE AT Google
Queues can be long here. Coffee is good though.
Rendall Family . 2020-10-25
MORE AT Google
Very professional staff very clean social distancing superb
Graham Bartlett . 2020-10-19
MORE AT Google
Terrible today. Walked out. Inadequate signing at entrance to show queuing process at noon today.
Joan Foxwell . 2020-10-12
MORE AT Google
Good to be back in to visiting coffee shops, good choice of snacks and cakes.
Trevor Woodhouse . 2020-10-04
MORE AT Google
Thanks to Matt who was looking after all the customers so well.
Carol Cashmore . 2020-10-04
MORE AT Google
Only two members of staff working. Tables not cleaned or cleared between customers. Not sure how the powers that be think 2 people can serve customers and keep tables clean. Very poor!
Alan Beaumont . 2020-09-28
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
1028 Opinions
It's Costa, nice flat white and decent pastries. It was busy but didn't wait too long. We'll be back
2028 Opinions
My husband and I booked for lunch, he had The Home run burger and sticky toffee pudding for dessert, and I had the crispy chicken sandwich and apple and berry crumble for dessert. The girls behind the bar were well presented, friendly and cheerful. We ordered our drinks and food together, it arrived in no time at all, it was plated nicely and the food was piping hot and absolutely delicious. The chips and onion rings were hot and crispy, not greasy at all. The desserts were also piping hot, and totally scrumptious. Sheila was our server today, she so warm and welcoming, really friendly but also professional in her approach. A credit to the company. We can’t wait to return.
1583 Opinions
287 Opinions
Great pub, great staff, great atmosphere. Best pub in Eastleigh by a distance!
1616 Opinions
Fantastic waterside gastropub nestled in the charming village of Hamble. Extremely good menu and can great wine list - but not exorbitantly expensive in terms of value. Very friendly service capped a memorable Sunday lunch.