Wok & Go in Cheshire West and Chester

The food wasn’t fit for eating. As soon as I opened the box the smell of cigarette smoke hit me. Still gave it a try in case it was my imagination but no, the food tasted like the chef smoked a cigarette while cooking it and used my food as an ashtray. My partners food was half full, dry, and also tasted smoky. Both boxes of food went into the bin, absolute waste of money.

Ordered Small Hot hot box with extra pork. Added Wonton on side for £2.70 I made it to Meal deal with a Coke Shocked at the price £12.75. No communication with counter Staff as chatting with someone at the counter for all of time I was there. Result was two deep fried greasy dripping wonton with oil. Very stodgy noodles, scraps of broccoli and pieces are very pale pork. Beef in edible I’m very chewy. Used to like Wok And go will never go back

Our first order from Wok & Go via Deliveroo (as we were staying in Chester). We ordered salt and pepper shredded chicken fried rice with street fries X2. Although there was not much chicken, the rice and the fries were really tasty and enjoyable. However the chicken was WAY too salty!!! It was literally like it had been rolled in and stuffed with salt! We have had many salt and pepper dishes, but this is by far the worst. It rendered the dish inedible, you may as well just eat a spoonful of salt! Such a shame because if the chicken was better this would have been a comfortable 4 star rating, not the 2 star ⭐⭐ I am awarding.

The food is so bad. I ordered the Fried Rice with Crispy Shredded Chicken and Indonesian Nasi Sauce (hot). The rice tasted completely burnt and nothing close to a fried rice. It was a total waste of money. My tummy started hurting after.

Ordered vegan sweet and sour. 2 small pieces of pineapple, one stork of broccoli! he rest all noodles. Bland food. Threw most of it away. Don't waste your money

Me and my partner had visited Chester and was out looking for a quick meal before we went home, my partner who goes often in our local area suggested wok and go, big mistake. We both ordered the sweet and sour box one was small the other regular, everything was fine then when my partner was near finishing his food he found a bluebottle within the food! He could’ve been really ill, he immediately got up and requested a refund which I will say the girl working there did respond well to this matter however I do think it was only his meal that was refunded, I personally would’ve refunded mine aswell because since mine was the same food I couldn’t trust mine was okay which it also put me off my meal, I barely had eaten it. The chef was all smiles and overall had an appalling attitude towards the bluebottle and found the situation from what I could see laughable, my and my partner work in a restaurant which he himself is also a chef, if this is the attitude the chef has you will lose the business, very unprofessional. The girl was apologetic and I could hear her telling him how disgusting it is. Would never come back here again and never recommend anyone else to come here aswell, unless the chef goes or his attitude changes.

Me and my partner had been considering where to go for lunch. I’ve been to the Wok and Go in my local area before so I suggested this one in Chester as it shouldn’t be no different. So we went. We both had the shredded chicken sweet and sour box. Mine regular and her’s small. At first, the food was as expected. But as I got to the end of my meal (about 10 bites away) I looked at my forkful and noticed something odd. In that forkful, I came across a bluebottle fly. This put me off my meal the second I noticed what I was. Blue bottles produce maggots after death, and it was dead in my food. I got up immediately and showed the lady of the dead bug. She requested a refund which I accepted and I demanded that she’d show the issue to the ‘chef’ in hand. I watched as she informed him and all I saw was smiles and giggles from the chef. Me being a chef myself, having this kind of complaint is not a laughing matter in the industry. In disgusted and horrified to have found what I found. The chef seemed careless and stress free, being laidback and cool about the day going forward. The lady handled my complaint well and did what I asked, otherwise I would’ve given a 0 star review. What a way to finish my time in Chester.

I had the salt and pepper crispy chicken box with rice, tasted burned and was unable to eat it. Definately the worst I've ever had.

Extremely unhelpful staff who wouldn't add a coke onto my order. Simplest of tasks they wouldn't fulfill.

Absolutely the best. Great place to eat and order online. Unusually helpful service. Highly recommending

We tried to go to the smaller shop near Escapism after an evening of Escape Rooms but they had closed down, not to be deterred we walked 10 mins to the Foregate St branch and we ordered a couple of choose your own noodle boxes and some Panko Prawns. The order was hot and fresh and didn't take long at all. Price was a little high especially as there were only 4 prawns, but this is a chain so it is to be expected. All in all, clean, quick and tasty with good service.

I have loved Wok&Go since I first tried them when I was working in Chester. Every time I go to Chester I try to have a Wok&Go meal and it has always been great food, great service and I have always recommended it to people. However, I tried the Foregate branch and was so disappointed. None of the congeniality I have experienced previously. There is a new policy about sauces now and you pay EXTRA for soy sauce. Imagine if every time you went to a restaurant/ take-away and were charged for the seasoning and condiments ...... somewhat mean. The food was hot (good point), however my noodles were more like tagliatelle, there was one piece of broccoli and a couple of barely there carrot shavings. All in all, a stodgy tagliatelle meal. I won't be returning or recommending them. Shame.

After driving round Chester for 20 minutes looking for a parking space on a Saturday night, we walked into the store at 20:43 to be told by the fat scruffy looking fella they weren’t taking any orders despite 10+ Uber eats orders on the board and the closing time is 10pm.. we’d had a long day shopping and just wanted something quick on our way home.. Won’t be in business long if that’s how they treat paying customers

Ordered food through the JustEat app. The salt and pepper chicken noodles were absolutely horrendous. The chicken was burnt and black, the noodles tasted and smelt burnt totally over salted and just totally inedible. The app stated any issues to contact the store directly. The woman who answered the call did not wish to discuss the problem and kept incorrectly advising us to go through just eat, she would not refund and nor would she send something out to us to rectify the issues and kept stating it wasn't her fault. She eventually put down the phone and refused my calls. I did complain to JustEat and they have refunded the meals. I won't be using them again, avoid avoid avoid!

Terrible customer service. The scruffy looking fella behind the till has no manners atall. Before u can even get in the door they shout it’s an hour wait every time I’ve been. I don’t no why I continue to go cause the food gets worse every time. Defo wouldn’t recommend this place

If I could I would review it minus 5. What an absolutely raciest sick waitress to take the order. We have visited this store on 15th of June at 9pm and ordered three boxes of noodles with a bottle of Wok&Go Foregate street. We were sit in. The lady from the till were really rude while taking order. We ordered one of the boxes of Noodle without the fish Cake and she intentionally made all the noodle boxes without the Fish cake and the way she gave the food was really rude not even saying that,”that’s all your order and enjoy your foot”. Within 15 minutes of giving the food on our table, she came up on the table having both of her hands inside her hoodies pockets and came at the table at exactly at 9:20 saying that, “can you leave the shop within 5 minutes as we are closing the shop?” She had really offending attitude towards us as customers. She did not mention anything while we ordered out food about eat in. As far as I am concerned that the shop closes at 10 pm. When I asked her about the closing time, she mentioned that it’s 9:30 the closing time. I have corrected her that the closing time is 10pm. She has said she needs us to leave the shop because she needs to clean the shop and they don’t take any order after 9:30pm. There was no sign in the shop saying that the shop takes no order after 9:30! There were no sign saying that the customers can not eat in after 9:30! There were no sign saying that you have the right to evacuate your “eat in” customers by 9:25? No sign saying that your behaviour with customers would be rude and you would say to the customers to leave without any reason. I want clear answer about why the behaviour was like this? Or is this your customers service standards? “Utterly disgusting customers service”

Absolutely disgusting. Wasted £14 because I had to get up to £12 for delivery + then delivery fees . Didn’t even eat it because it was so gross. I had the salt and pepper chicken box and the chicken made me want to vomit you couldn’t even call it chicken. Tasted like it had been dehydrated and then left out for 3 years. Now, I am a big lover of salt but this was so salty it was inedible- even for me. VERY disappointed as I had high hopes.

Ordered a hotbox, had one lots of times and sometimes they are not very generous with meat or veg. Tonight it was literally a box of noodles. May as well of got a pot noodle and saved myself a tenner. Very disappointed.

We decided on a Wok & Go as something different to usual Chinese, Chicken or Indian The food was fine although expensive for what it is - this is definitely a treat and not due to the cuisines but due to the price

Ordered through Just Eat and told was 40 minute wait. Order confirmed for an additional 30 minute. Turned up at time of collection and told me they cancelled the order... yet still took the money. It took a minute or so for staff to realise they would either have to refund money or honour the order. After a further 20 minutes food eventually arrived

Visited this store 6th December 2020. Impeccable service and very good food also definitely would recommend. Georgia was polite, lovely and very willing to help with the menu. Food was served very prompt and was delicious. I will be visiting again.

Waited over 2 hours for our food to be delivered, patiently waited after an hour and half an rang the restaurant. Was very polite and asked when our food was being delivered for the girl on the other end on the phone to say there was only one driver and wasn’t sure when our food will arrive. Food over cooked and chewy, chips soggy and cold. Very disappointed and such a waste of money!

Unos días después Jueves 13 de agosto de 2020, a mi pareja, a mí y a nuestro hijo de 6 años que es autista se nos negó el servicio por parte de un miembro del personal porque mi pareja tenía una placa de exención ya que ella tiene asma y no puede respirar con una , el personal vio esto y se negó a atendernos, les señalé que tenían clientes en la tienda que no usaban máscara y no tenían placa, la mujer dijo que es porque están comiendo, le dije que íbamos a comer pero ella A ella no le importaba y nos dijo que nos fuéramos. Cuando le dije que iba a denunciarla, me hizo una seña y me dijo que no le importaba. He intentado comunicarme con la oficina central dos veces a través del correo electrónico debido a que no había un número de teléfono para llamarlos, expuse mi queja y luego envié otro correo electrónico solicitando una actualización un par de días después. Nadie me respondió. el hecho de que tuviéramos que lidiar con nuestro hijo, ya que se molestó mucho cuando `salió de la tienda porque no podía comer en el lugar donde hemos estado unas cuantas veces con él fue repugnante en sí mismo y la hembra no había sido retenida responsable de sus acciones. y nadie nos respondió sobre nuestra quejaMuestra menosFecha de la visita: agosto de 2020

Llamamos esta tarde (el 7 de junio) para ver si era posible entrar en la tienda y hacer el pedido, ya que habíamos estado en Chester para la marcha de BLM y estábamos desesperados por un wok y listo. la señora que respondió fue de gran ayuda, nos dijo que sí, que podíamos bajar y hacer un pedido en la tienda o que podíamos usar el sitio web para hacer un pedido. Pedimos en la tienda como habíamos estado en la ciudad. Ella fue muy útil, me dio un menú para ver ya que la pantalla se movía demasiado rápido y también nos dio la opción de esperar al sol y nos lo traería cuando estuviera listo o podríamos esperar adentro. tenemos la opción, esperamos afuera. La comida era deliciosa, ¡recomendaría pedir la caja de pollo crujiente con sal y pimienta! ! definitivamente volveremos! !

Placed an order this evening (29thFeb) for two vegan red curry boxes and a hot box for my daughter. After waiting over an hour (forgiven as it is a Saturday) our meals arrived. Straight away we noticed a drink was missing from the order. After tucking in to a good portion of my ‘vegan noodles’ I came across meat at the bottom of my box. This is not tofu meat.. my partner ordered tofu in his box and both were completely different in look and smell. We called up straight away and the guy who answered the phone did not seem to care one bit. He kept insisting it was tofu after me telling him numerous times that it 100% was not. He then asked me ‘what do you want me to do about it’. I asked for a full refund and he agreed as long as he could ‘take the food away with him’ this was frustrating as my daughters food was right and she was already half way through her food. Absolutely appalling customer service. Will never ever return. Not one apology.. even after calling twice. The team and the chefs need some serious dietary training as I’ve seen a few reviews on here that also mention having meat in their vegetarian boxes. If it had been handled better I would of been perfectly happy as I understand mistakes happen but the complete lack of respect I received over the phone is unforgivable.

Ordered through deliveroo for midday and it's clear that the noodles I get were left over from the night before. Meat was ropey and the prawns smelt off. Avoid like the plague.

ordenado aquí de deliveryoo! hice mi pedido a las 21:15, la entrega estimada a las 22:00, que estaba bien, ya que me dijeron que mi pedido se estaba preparando. A las 22:15 recibí una llamada telefónica de deliveryoo para decirme que cuando llegaron a Wok and Go estaba cerrado, decepcionante

Extremely tasty food, good value. Visited for the first time ever today and served by a really friendly guy who ensured we had everything we wanted regarding the food. Will be visiting again very soon!

Pedido desde aquí a través de Deliveroo. Extremadamente decepcionado. Pedí una caja para crear su propia caja, que según ellos viene con vegetales mixtos y huevo. Soy vegetariano, así que pedí esto con salsa hoisin y fideos udon, además de albóndigas como guarnición. Cuando llegó mi pedido, literalmente recibí fideos udon y salsa hoisin, sin verduras ni huevo. Esta fue una comida tan insípida y no pude terminarla.

Me and my partner got duck hoisin box and the salt and pepper chicken with a side of spring rolls. The food was insanely yummy. Especially their new salt and pepper chicken

Excellent friendly staff and the food was amazing!! Can’t wait to go there again with all my friends.

Excellent service and food was lovely. Highly recommended. Staff were really friendly and helpful. I would recommend this for a quick bite or a nice little meal out

I got some Beef Teriyaki egg noodles from Chester shop near Dough Dough.These noodles were practically dry. The only taste that was on them was from the amount of salt/msg that was used. There was nothing else on them. the vegetables looked like they had been boiled. Not to mention the meat. The meat looks like cheap lunch-an meat. I really why Wok and Go seems to struggle with maintaining levels of quality.Have spent close to 10 years working In Asian restaurants kitchens. If I had cooked something to that level of quality I would have been brought up on it for such sloppy work. Its not worth the amount they charge. You are better off spending your money at your local Chinese takeaway

Ate here sat night. The food was actually quite tasty but the girl serving (called Lillianna I believe) is one of the rudest, arrogant and unprofessional people I've ever met. She was swearing loudly, banging about, face like thunder barked at people and literally threw my receipt at me so definitely no hope of basic manners. Not what you would want if it was your business!

Ordered a home delivery and nothing was labelled when arrived. Had to just RIP open all the wraps to see what they actually was.

The food was standard and the service was awful. Zero customer service skills as she was really rude

Second time here and have to say my favourite by far in Chester they will cook your food the way you want it lovely service clean great value and really tasty brilliant service

EVITE ESTE LUGAR si tiene una alergia, intolerancia o un requisito dietético religioso o ético.

As good....as ever! Tasty and excellent value. Soooo glad to of found this place.Is now a regular place for my lunch! Surprised to read the other reviews about mixed up /missing orders

Por la 4ª vez que recibí mi pedido con 1/2 de él desaparecido. Nunca he tenido un pedido desde allí, ya sea correcto o con todo lo que pagué allí. Luego de recibir mi pedido (unas 15 veces) cuando finalmente respondieron me dijeron que no hay nada que puedan hacer más que darme un reembolso. . . 1 semana después todavía no hay reembolso. Intenté llamarlos durante la última hora (25 veces sin exagerar) TODAVÍA sin respuesta. Y todavía no hay reembolso. Broma absoluta.

Went last night to order a singa box with no prawns as I have an allergy, walked home and opened the box and it was full of prawns. I swapped and had my friends meal so neither of us really got what we ordered.

After a pretty rubbish day, all’s we wanted was a quick and tasty dinner with no hassle. We’ve eaten at wok and go for years and always get the same order everytime!

Went here on the way back to the station after a day out. I ordered the pick you own box with a duck in teriyaki and it was very enjoyable. Cant complain for a fast food take away

Last time I got egg in my "vegan box"... This time was ok besides the hair in the food! (I have long brown hair {so it's not my hair} The hair in the food was short and blonde....)

Terrible food. The very cheapest ingredients but as expensive as the average Chinese or Indian. Never checked with TripAdvisor reviews which was a mistake.

For some reason we decided to try this place again... see picture for their idea of vegetarian... utterly hopeless, amazed Trading Standards don't fine them

Every single time the order is wrong and they hardly put any meat in.staff are rude too apart from chester a lad that doesn't even work there now. Such a shame as I love wok & go .

Ordered a vegan box and it came with egg in!!! Totally wrong!!! Luckily, my fiance ate some first!! Near miss! Are you guys aware of what veganism is? Never again. Not happy. 💩

I used to love wok and go, it Had great food and good prices. But in the last few years things have changed. Service is always terrible and they nearly always get orders wrong. Don't go here if you have dietary requirements/restrictions as they don't listen and will mess up orders constantly, even when you confirm details of order at the store.. They will just lie to you. Such a shame because if they tried a bit harder they could still be the best takeaway option in my books.

Rang a phone order in with Jess and she was amazing the food is awesome. Thanks for all your help jess

Amazing, hot fresh food, myself and my family go about once a week, it a small place compared to other places in Chester, but the food is always fresh, extremely tasty, hot and is always amazing the staff are very friendly and nothing is to much trouble - the price is very good for what is offered and we now wont eat anywhere else in Chester - if you like egg noodles, boiled or fried rice i would give this place a go!! you wont look back!

Had a small mishap over ordering through justeat as they didnt have certain options yhat would cater for what i want.. the order cane wrong but i phoned up foregate st restaurant an spoke to JESS. Who sorted out my order out straight away. Lovely girl.. an very helpful. The food came quicker than expected an was amazing. Love wok n go .. amazing food an very good value for money.. thank you jess x

Went back again can’t ever fault it here. Quick efficient and really good value for money good all round lunch.

I came here with my friend, we were starving and noodles seemed like a good idea. I got the tofu hot box, but I didn’t like it. I went up to the man and asked if I could do anything about them, and he let me try another box. I still didn’t like that and he actually still let me have a refund which shocked me! I am never usually the difficult customer so to be treated in such a good way for my first time complaining about something was amazing. Our noodles were also made within 5 minutes. Even though I didn’t like the food the service here was fab

This is an Asian restaurant with a wide variety of choices including for vegans and vegetarians. Tastes really good. My only comment is that the noodles we ordered tended to be highly oily. It would be best if they are able lessen the oil.

Had one of the veggie wraps and it was delicious, it's nice to be able to order food with tofu.great service as always

I visit often as I live close by and the staff and service are excellent! Food delivered in great time and never fails to impress!

Thanks for the great service guys, didn't have to wait too long. Delicious as always and can't wait to come back.

Visited the Foregate store recently and it was amazing, the food was tasty, cooked fast and the staff couldn’t do enough to help! Would 100% recommend to everyone

I enjoy the food from here on a regular basis Its reasonably priced and tasty Its different to your usual...

Tried this place after trying the place in Northgate st and I enjoyed it as much as my chicken veg...

Mmmmm spring rolls and chilli sauce Plenty of choice if you're a vegetarian rice noodles and really tasty soups

Just fancied a takeaway n my way home something other than a veggie burger and have to say I was...

Always spot on, easily the best noodles in Chester. Had the vegan box delivered to work for lunch last Friday...

I've eaten here a number of times. The food is cooked to order and you have a choice of eating...

If you wanting some fresh cooked noodles and meat, then I can recommend this above your normal fast food outlet....

I left a review recently praising the food but after placing more orders I've changed my mind. I order the...

The bot box for £6.50 is good value. Hot in both temperature and spice with decent quantities of noodles, meat,...

I used to visit regularly as for a fair price you could get a quick and tasty meal with good...

Worst food I’ve ever tried. Bland sweet and sour that tasted nothing like it and as for siobhan she was the worst worker I have ever seen asked for sweet and sour with rice and no vegetables 3 times and she gets it wrong poor service. The sweet and sour was soggy and their wasn’t even any sauce just dry chicken . Without the chicken however the meal wouldn’t have been even close to edible sort your restaurant out please . And please have a word with siobhan about her listening skills please. Wouldn’t advise anyone to return

6.50 and had 3 pieces of meat!!!!! Terrible...never again. Just a box of noodles really. Very dissapointing. Wont be returning

I used to hate Wok & Go, never saw the appeal but recently we tried them again and have been really impressed. The chicken noodle soup is a star dish, healthy and very VERY tasty. I'm obsessed!

Went here for a late night tea at about 10.30pm, ordered the sweet and sour chicken noodles box, it was greasey, couldn't taste the sauce, the chicken was rubbish, was expecting proper battered chicken chunks but got small cat food sized pieces which tasted not great and some of the pieces even looked chewed up as if someone had chewed it and spat it back in. Only good thing was plenty of food but went straight into the bin after eat some but not all.Ordered egg fried rice as well, wasn't even properly fried, tasted like boiled rice with oil and chunks of egg in it.

I used to love Wok & Go. It was my go-to place for a quick and easy dinner when I couldn't be bothered cooking.

Not really sure why they can't get vegetarian right - third time we've tried it, third time it had chicken in it... I can only think it's shockingly bad hygiene?

Ordered chicken and sweet corn soup which tasted like egg, also pad Thai with chicken which can only be described as watery spaghetti with a bit of Spice! Only decent thing was the spring rolls . Waste of money .

Ordered via deliveroo, delivery was on time. Boxes were all hot & they were delicious. Will definitely order again.

Well after a disastrous visit to the newer Ellesmere Port branch I still wanted to see if all branches were of the same incompetence , however I was pleasantly surprised , ordered the same simple choice of Egg Noodles , chicken & mushrooms with soy sauce , no beansprouts , no veg , just plain ....simple !Came quickly , and more importantly correct. Tasted fine , and something a little different from the same old fast food options that we plod along with through familiarity .... only criticisms of the place is it's now looking a little gloomy and need of a refit , tables and chairs are high and more reminiscent of a bar , and not a comfy place to eat .However a dam sight better than my local branch , and I'll be back again for more.

We both ordered sweet and sour chicken, one with noodles and one with rice.There was a decent portion in the box, but the flavour was missing. Sweet and sour is a pretty strong taste, so I'm not sure how it can be so lacking in flavour. Very disappointed.

Abbiamo scoperto questo locale via TripAdvisor e devo dire di essere rimasta soddisfattaCibo molto buono, servito in modo intelligente usando delle boxes adatte alle pietanze calde. Adatto anche ai vegetariani e celiaci. Si può inoltre "inventare" la propria box. Personale cortese e molto simpatico.L'unica pecca è la quantità di cibo che servono: davvero esagerato!! Da sola non sono mai riuscita a finire una box regular... così ho optato per la kids box, più piccola e facile da finire

I always have the hot box when I visit the Wok n Go in Chester & I am never disappointed. Really tasty & hot asian food, which is perfect at lunch time. I certainly have not noticed a drop in the standard of food or service.

Had the 2 person meal deal tonight and it was amazing 2 noodle boxes a shared starter and prawn crackers Very tasty and great oversized portions Thanks for a great meal

i ordered via deliveroo, some noodles with all different meant and prawns, mushrooms and broccoli. after ordering i checked the reviews, which all had 1* and was very worried! However when it arrived, it was really delicious, i was so relieved. I definitely didn't have a bad experience. It came super quickly. i had ordered had it delivered and finished the whole meal within an hour. It was super hot, really tasty, a huge portion and i thoroughly enjoyed it. definitely not a 1* for me.

Ordered chicken fried rice, gave me noodles, didnt check till I reached home, too late to go and correct.Taste and portion size also not great.

Wok and go always used to be a firm favourite-not anymore!Past few times, the orders have eibeen incomplete, bland and boxes full of oil.Today we ordered a hot box (something I used to really like)- the quality was terrible. Could take the meat or veg. Was very oily and strangely tasted like everything had been drenched in BBQ sauce. The other box we ordered was bland and dry...no sauce as advertised. Such a shame but won't be ordering again.

Appalling food ....nothing like the one in Chester....hardly any meat in it noodles looked like they had been chewd already ...never again

This one my favourite places to get quick cheap food. They are normally fairly quick and the staff is alright.

I ordered some meals for delivery today and when the order came and it wasn't quite right, the people at this wok and go were outstanding. The woman I spoke to on the phone was very kind and polite,( even when I was being a bit rude). She sorted out everything and when the food came she even added some prawn crackers. I am just delighted and I am so sorry I was quite angry on the phone. I think this Wok and Go did such a good job and when the second lot of food arrived it was perfect and delicious.

Just soent £18 on 2 main noodle boxes and 2sides. Have been to Wok and Go before so know what i like. On this occassion the food after one mouthful went straight in the bin. Cold, greasy and looked like someone had already chewed the meat and spat it back in- the sweet and sour option also looked like it a nuclear glow- very strange as i have had this option before. On the whole gross and an expensive non supper!

The actual taste of the food is amazing but in the last year the starters have decreased in size and there is no longer any choice in size for the boxes.

We have just ordered a delivery ( for the 3rd time this last couple of weeks ).we ordered online , we ordered ( once again ) the romantic meal for 2. On delivery we were missing the side dish and crackers which on our previous orders had always been included. The deliveroo guy had no idea and put us on the phone to discuss with a certain lady from wok n go, after explaining the order the woman was adamant the order was correct , refused to offer any kind of solution. The receipt also did not match our order and we have ended up paying £22.50 for 2 boxes of noodles that contained hardly any meat or veg. Try going next door to Takmee, maybe it's time for Wok n go to actually GO !,,, This was Foregate Street Chester

Everyone needs to love wok and goThere needs to be more chains around the Cheshire area, especially Ellesmere Port! There isn't usually a massive wait for your order but even if there is, it's only about 10 mins. I need to try the other flavours but I can't pull myself away from a Sweet Box! Yum. My fave.

Prices seemed reasonable however, the noodles were very oily, the chicken was just pieces of skin, which made me feel a little bit icky and the whole thing was tasteless too. I swear it didn't have the sauce on it. Yeah quite disappointing.

Evening at my Sons,in Chester, 7 people, 21st April. First time he had tried this takeaway. Orderded at 7pm, turned up, by bicycle, after 8pm !! Being very Honest, it was the worse "Takeaway" I have ever had. It was basically a round container, full of what appeared to be fried rice with Mushrooms, and Roast Pork. I played "Find the Pork" , because what little there was, was at the bottom of the container! It could have been any kind of meat on earth. I have eaten takeaways all over Europe as well as UK.Go to this place if you don't care about eating a proper takeaway.

Nothing wrong with the place, just the flavours of the food was a bit of a disappointment. On the other hand if you need food quick and a feeling meal for a reasonable price this is your place as you get a lot of food :) Personally just a bit bland.

Ordered two 'create your own boxes' one came with no source (we ordered teriyaki) to be told "its a very light sauce" it tasted of nothing. Also box boxes were said to include Asian-tossed veg in both boxes both came without! Called up to be told we needed to click 'add veg' with there being no option to do so, it also wasn't an add on option as it was meant to come with it anyway! The only option it gave was to tick 'remove veg' which we didn't tick, we ordered through deliveroo and was rudely told by staff we need to contact them instead! Trying to shift the blame, got in contact with deliveroo who were lovely and issued a refund for the box without sauce, will NOT be ordering from the wok and go again! p.s the noodles tasted off left half of my box, trust me your better off going elsewhere!

Decided to try last week for lunch. Ordered Pad Thai..Pleasant girl took the order. Came freshly cooked. Plenty of it but utterly tasteless.The menu flatters to deceiveDon't think I will return.

Have been going there for years, but increasingly the quality off the food has slipped. The quality of the meats is terrible. The beef is now just grey lumps. Very disappointing.

Disappointing mate. Had the sweet and sour chicken and the chicken was in no way restaurant quality. I could hardly even taste the sauce it was totally overpowered by the oil. Shame because it was good last time. Seems to have gone down in quality significantly since my last visit. Hopefully they sort it out soon. Kind Regards

Chinese fast food, poor quality. Im not happy