Based on 234 opinions finded in 2 websites
Based on 234 opinions finded in 2 websites
Opinions
Never disappointed here. Always good food.. treated really well.
Mason Stephens . 2024-08-14
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I always always order the special fried rice. It tastes really good. Customer service is good too.
Justina Okigbo . 2024-06-11
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Best chinese I've had in ashford I've lived here 8 years special curry so much meat chow mein full thick noodles ribs have loads meat in nice bbq sauce this is by far better then 2 I've used before and good price! I ordered collected walked 10mins home food still warm 10/10
Chris316 . 2024-05-07
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We have used this take away establishment twice now and have had lovely good quality food both times. Portions are large with ample meat in them as some places tend to over portion control in that respect - not here though. We had a pork meat curry and salt & pepper chicken with rice noodles on this occasion, very tasty and enjoyable. Definitely recommend this takeaway. The staff were very pleasant and service was super quick !
Bonnie W . 2024-04-15
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Not impressed with the food. Took 2 hours to deliver. I live under a mile away
Adrian Pinkney . 2024-03-07
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I called at 6.34pm and it took 2 hours to get to us I spent over 60 pounds to and was just warm nothing special
Sarah Hickmott . 2024-03-03
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Great food always delicious, friendly owners 5 star *****
Donna Sage . 2024-03-02
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Shame there not taking card payments on computer anymore more
Lynette Webb . 2024-03-01
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Awful place sent wrong items cold and horrid customer service took ages much better food in Iceland if I’m honest wouldn’t go again
danny p . 2024-02-26
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Very good. Will most probably go again in not far off future.
David Birchall . 2024-02-25
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So bloody rude ordered tonight took ages and I ordered set meal for 1 with sweet sour pork and chicken curry with rice and order came wrong with sweet sour balls and they tried to argue the point that I was wrong and that’s not what it says will never order from this horrid place again far better out there and there isn’t any customer service stay away from this place
danny perry . 2024-02-16
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Very enjoyable. Been before and probably go again.
David Birchall . 2024-02-13
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Terrible customer service. Was told an hour for delivery nearly 2 called 3 times and was dealt with in a do t care attitude. I paid by card so felt I couldn't cancel plus I didn't have any food. What was a Saturday night treat certainly wasn't. Be aware
Denise Sherwood . 2024-01-28
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Food was absolutely lovely. Everything was cooked perfectly . Excellent customer service and very friendly staffs. Would recommend wok 4 u for everyone.
jenita tamang . 2024-01-27
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We live in a small village outside Ashford and had read a few comments on the local page to say that this Chinese is one of very few that actually deliver to the village (for £5, mind!) and is good. So we thought we’d give it a go. Ordered at 6pm and chose a specific time on the website (7:45pm) at 8:05 we phoned to check that they definitely had our order and it had gone through. Was told that it is only just being cooked and would then be going out on the next ‘round’ once the driver is back. We asked if it could be the first of the ‘round’ to which we were told no. And couldn’t give a time due to ‘some road closures on the way here’ - there is not and not knowing where the driver is. After not wanting to wait hours for an extremely rare treat to ourselves, my husband has gone to collect so I am now sat here reading trip advisor and Google reviews meaning I am not filled with confidence that our order will be ready and wish we hadn’t bothered giving them a shot! Husband has not collected our food, delivery driver was still not there. This has set the tone before we even eat.
Mary Maccas84 . 2024-01-27
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We live in a small village outside Ashford and had read a few comments on the local page to say that this Chinese is one of very few that actually deliver to the village (for £5, mind!) and is good. So we thought we’d give it a go. Ordered at 6pm and chose a specific time on the website (7:45pm) at 8:05 we phoned to check that they definitely had our order and it had gone through. Was told that it is only just being cooked and would then be going out on the next ‘round’ once the driver is back. We asked if it could be the first of the ‘round’ to which we were told no. And couldn’t give a time due to ‘some road closures on the way here’ - there is not and not knowing where the driver is. After not wanting to wait hours for an extremely rare treat to ourselves, my husband has gone to collect so I am now sat here reading trip advisor and Google reviews meaning I am not filled with confidence that our order will be ready and wish we hadn’t bothered giving them a shot! Husband has now collected our food, delivery driver was still not there. This has set the tone before we even eat. SHOULD NOT ACCEPT DELIVERIES ON WEBSITE IF TOO BUSY!
Jolie Thistleton . 2024-01-27
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Great Chinese, good prices, and delivery we use them frequently and never disappointed
Tracey Harvey . 2024-01-25
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Well I can’t really comment on the food because I have been waiting over two hours for it. Maybe we will get it who knows might even starve to death before then My name wasn’t taken when placing order just my address ..I can assure you, we waited, two hours for our takeaway I rang you after an hour and a half and you said it was on its way, then took another half an hour
Tracy Blakey . 2024-01-20
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Great food fast delivery thanks
Esme Sage . 2024-01-19
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We use no other Chinese as it's always just perfect, staff are fantastic and alterations for my daughter to items have never been a problem. Highly recommend
Pigglett Foster . 2024-01-12
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The Capital Spare Ribs and Hot & Sour Soup are really good, if you eat with rice even better. I can’t describe how delicious it is but I am ordering it at least once a week. Highly recommended, I promise you will fall in love with this restaurant.
Lee Sarena . 2024-01-05
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Waited over 3 hours for a delivery and still not received no communication placed at 510 phoned after two hours told would be another hour and half
Neil M . 2023-12-24
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The BEST chinese food in Ashford, the food is always delicious, my favourite takeaway 🥰 Thank you to the amazing chefs and to the sweet ladies who takes my order over the phone
Victoria Antonowicz . 2023-12-15
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Tried this Chinese, after our usual was closed, and I was not disappointed! The food was amazingly tasty, and great portion size, the whole family enjoyed it... The other thing I wanted to point out, was that we ordered early on their website, to be delivered at a set time. Unbeknown to us, their delivery guys let them down, and they hand delivered our food themselves... That is a top service with care! And I feel like I should thank you guys again, we will return with future orders... 10/10
Zeca Bridges . 2023-11-22
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Пару разів пробували страви. Дуже смачно і різноманітно. Обов'язково маємо замовити ще і не раз.
Александр Пушкин . 2023-11-11
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Amazing. Called today and ordered for 12 of us. Our order came to £170. We had so much food, and was all ready to be collected within 20 minutes. Every single dish was delicious. So impressed. My always go to Chinese x
Kaylie Bourne . 2023-10-27
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Very polite and warm customer service. The food was very tasty and for the price it was great value. I had enough food to have 2 to 3 meals from what I was served. I would highly recommend. Very warm and friendly ran establishment and it shows in their food.
Paul Bailey . 2023-10-01
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As a vegan family we have struggled to find a suitable chinese takeaway in Ashford until now! We spoke to a lovely lady on the phone who told us what dishes were suitable and which dishes could be made vegan friendly. The food turned up hot and on time and tasted great! We will definitely be ordering again! What would make this perfect for us is if the food was clearly marked either 'suitable for vegan' or 'can be made vegan' on the website. Cannot fault the service we received, it was amazing!
Nick Pullan . 2023-09-29
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Our normal amazing Chinese was closed today so we decided to try here based on the many good Facebook reviews. It was a very slow delivery for a Monday. Over an hour. Then when it arrived it wasn't very hot. As well as this, the containers were all cracked and had holes in them which isn't very hygienic. To top it off, the food was undercooked and tasteless. Our normal Chinese cooks these same dishes to a phenomenal standard and on the odd occasion they haven't, they redo it and it's perfect. I called the shop to explain the food was undercooked, tasteless and that the tubs were all broken and said that in comparison no other takeaway was this flavourless and this undercooked. I also suggested that they invest in different tubs that weren't broken. They did offer to recook part of the order which was appreciated. I said unless it was cooked differently there was no point. They offered again, so I assumed it would arrive better.The onions weren't raw this time, and the rest of the dish was slightly better. The tubs were still all broken and unhygenic. The chips were amazing, but, overall the quality of the meal which was to celebrate a birthday, was disappointing.
claire crocker . 2023-09-25
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Beautiful takeaway, lovely fresh flavour, great portion sizes and will definitely use again.
Jools Clark . 2023-07-31
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Always good tasty food delivered quickly.
Sarah Khosar . 2023-07-28
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Foods are very tasty and lovely staff.. I highly recommend wok 4 u for everyone who loves Chinese foods.
sudip349 . 2023-07-16
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Poor quality food no pride is taken when cooking the food and practically the worse Chinese I have ordered in Ashford and poor excuse for 2 hour delivery
Flyer63302984044 . 2023-07-05
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Order the Chinese took nearly 2 hours to come chicken balls over cooked burnt and greasy, chow main bland no pride is taken when cooking food I'd actually be ashamed to server someone this and think it be acceptable won't be using again
Samuel Collins . 2023-07-04
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It was ok .. can't say anything more positive than that ...staff were friendly and polite food was not great.
Philip Hughes . 2023-06-30
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Food is always food. Service is always friendly!
Anton Peters . 2023-06-07
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Just had a FANTASTIC delivery, from otherside of town, friendly driver aswell... it was quick and still hot... 5* as credit where credit is due.. Thank you
Joshua Jarvis . 2023-05-20
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Only order from here, when you find great food there's no need to risk ever going anywhere else. super tasty highly recommend xx
Naomi Jane Summers . 2023-04-11
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Food is good but sometimes we have to wait for a long time ⌛️ for the delivery mainly on Friday and Saturday night
Ray Thomas . 2023-02-23
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I have been using Wok 4 U Send 2 U for a while now, and their food is lovely. It always arrives hot and doesn't taste oily like other Chinese takeaways. They also do great portion sizes !
Tamara CG . 2023-01-27
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Quick service and reasonable prices. Food is good. usual range of Chinese cuisine and some English items. Always well cooked. I am updating an earlier review from 4 to 5 stars as they now do tofu In black bean sauce. Which is highly recommended for both texture and taste. They also deliver out to Aldington which is very useful.
Fergus Presswell . 2023-01-10
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Ordered early wanted 6pm delivery. Was told may be 15 mins late. Came as expected, and such a lovely tasty Chinese meal. Best one we’ve had in years. First time trying wok4u and it was worth every penny.will definitely order from these lovely people again
LYNDA FULLER . 2023-01-01
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As always wok 4u send 2u is the chinese to goto for us in ashford!! being news years eve 2022 driver turned up 45 mins later the food is the best flavour beats others in terms of this and the price, even in these hard times where inflation has gone up never had a bad meal here Thankyou to all at wok 4u i shall order here each and everytime i fancy a chinese
N4117XLneils . 2022-12-31
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HORRIFIC!! Didn't even give us our food! Waited an hour and a half on a Wednesday night and we had to call twice to remind them to deliver it! Spoke to the manager (who for some reason was delivering it) in the street because she spent 20mins trying to find our house. We wanted a refill for the stupid wait time and she refused it and was more worried about getting a refund and she was more worried about a bad review on Facebook than giving us our food! 100% DO NOT USE THIS TAKEAWAY
Rebecca Pollock . 2022-12-28
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Since we have been in are own place we have been ordering from here. Food is always hot and the service is so amazing. My son is a fussy eater an they have catered for what he has an how he has it. Brilliant
emma taylor . 2022-11-25
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Waited 2 hours! Been told bad traffic in Ashford!! Not acceptable! And still waiting for Food!! 😡
Elizabeth Seymour . 2022-11-25
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Great tasting food. The best in Ashford.
Donna Morrison . 2022-11-13
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Don't bother meal turned up a hour late after there had rung me I told them I didn't want it and had started cooking a dinner they don't knock on your door they bang on your window food was average at best won't b ordering again plenty of other Chinese takeaway in Ashford and then looking a previous reviews they ask you to change your review to 5 stars your a absolute joke of a takeaway / replying to your comment I told you when you rang me the 2nd time to forget my order I also told you not to bang on my window the 1st time you did it but you did it again
Rob Charles . 2022-11-01
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After ordering my order at 6pm to be told it was 1.5hr for delivery to finally receive my order at 9pm 3 hours later. I am disgusted, do not be so greedy and bump orders for walkins complete rip off £60 for an awful service. 9:20 no food called them and they hung up on me!
Adam . 2022-10-01
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After waiting over 3 hours for a delivery that was queried and fobbed off. When we asked for a refund based on the appalling customer service and the food as sorry. We was hung up on disgusting! Walkins given priority over delivery
794nicolah . 2022-10-01
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Definitely the best Chinese shop in Ashford been using this place for the last 5 years never anything to complain about
Gary F . 2022-08-06
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Really friendly people and it was easy to order online. The food was excellent with no waste all eaten!!!
Bernard Lewry . 2022-07-23
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Lovelly meals all hot friendly delivery driver . Value for money
Barry Poynter . 2022-04-29
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Always outstanding food, lovely staff, friendly delivery drivers the best Chinese in Ashford without a doubt 5* all round 😋😋😋😋😋😋
Tamla Bell . 2022-03-16
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Special fried rice ? after adding Kikkoman !
Brian Scott . 2022-03-04
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Lovely staff - the lady that took our order over the phone was very helpful as we’re vegan and she helped us make sure everything we ordered was suitable for us. The food was made quickly and comes hot and in large portions. When we collected the lady even gave us a beautiful Chinese New Year calendar on the house 🐯
Elizabeth Lee . 2022-02-10
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I ordered from wok from you was told my order would arrive in 45 mins arrived 1:30 hours later.I had called the lady on the phone who didn’t even apologise for late delivery..I asked for a refund and then she said my manager has to authorise this.
Wanderer36432900729 . 2021-12-07
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Ordered a curry and rice and vegetarian spring rolls with rice and sweet and sour sauce. However theynforgot the sauce so I called and was told it would be 20 mins when the delivery driver came back. 45 mins later the driver still hadn't returned apparently so I asked for a refund of just the meal that we couldn't eat as it was by that time cold and without sauce dry. So having had it delivered was told that we would have to drive it back to the takeaway before they would refund, needless to say we didn't have a car as if we did we would have fetched it ourselves!. I would never use them again and have never heard anything so stupid.
Elizabeth Plewis . 2021-11-08
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Ordered a vegetarian spring rolls with rice and sweet and sour sauce. However they forgot the sauce so I called and was told it would be 20 mins when the delivery driver came back. 45 mins later the driver still hadn't returned, apparently, so I asked for a refund of just the meal that we couldn't eat as it was by that time cold and without the sauce very dry. So having had it delivered was told that we would have to drive the food back to the takeaway before they would refund, needless to say we didn't have a car as if we did we would have fetched it ourselves!. I would never use them again and have never heard anything so stupid.
Elizabeth P . 2021-11-08
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I never leave reviews but having been disappointed by five Chinese deliveries since moving to Ashford, I’m so excited to have found my new regular. The food was hot, tasty, packed with quality ingredients and delivered quickly. Went with the basics for our first order… the chilli beef was crispy and the prawn toast actually had a layer of juicy prawn in it (blows my mind how rarely these things happen!). Shame that they’re not on the usual delivery apps as perhaps other people, like me, will order from the many terrible deliveries in town before finding them. Highly recommended!
James Cowell . 2021-11-07
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First time trying this place tonight all food turned up hot all was nice and very fresh especially my special chow mein the main let down which i was disappointed was the rock hard chicken balls clearly cooked in old oil due to there colour which you can see in the pics, they unfortunately were un edible if not for this we would of given 5 star
Martin Kelly . 2021-10-04
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Horrible food, waste of money. I never had this type of food in my life.
Sony Jacob . 2021-10-01
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Never had a bad meal , recommend capitol ribs. Good food , top menu and service second to none. Thank you
Graham Shannon . 2021-09-11
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Great value, great food, lovely people
John Dowsey . 2021-06-05
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Be really cautious - took our money through a credit card payment and didn’t deliver the food. Said the payment had been declined but showing as paid at our bank. Bank fraud team looking into it. Never had a problem in the past but no offer of help at all
Dedders37 . 2021-05-15
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Ordered a takeaway from here this week to be delivered and it was amazing! It was piping hot when it got here and tasted so good. From the online ordering to the delivery took just over an hour and the driver was fully masked and social distanced at the door. I would highly recommend them.
Gayle Eaton . 2021-04-16
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11/10 love this place. Been ordering from here since 2014 and we have no plans on switching. It's never let us down! Best food ever, tastes like home.
Rubina Gurung . 2021-04-03
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the best chinese in kent easily lovely food. quick delivery times.
Andrew Brown . 2021-02-15
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Thanks again for another great meal the duck dishes were superb as always with delivery again being earlier than expected.
Belinda Hills . 2021-02-06
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Excellent service quick delivery. Delicious food,very helpful staff. The prawn balls were delicious !!!
grahrods . 2021-01-30
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Great food great service Polite and friendly delivery driver
Mark Lewis . 2021-01-27
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This is the best takeaway shop in this area. Staff is friendly . The young girl behind the counter is so helpful and pretty.
margeryl2021 . 2021-01-26
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Excellent good food , great service. The BBQ ribs which I add to every takeway,was the best I have ,the prawn ball delicious.
N168888 . 2021-01-23
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Sweet and sour Hong Kong style is great and the bbq ribs are amazing, great food and really friendly owner will defo be ordering again
Hayden Sage . 2021-01-10
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Delivery later than asked for when ordering but with everyone at home was expected. Food was very good as usual and lady who delivered it very friendly.
keithwW2599GC . 2021-01-01
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My son and I have just had a takeaway from Wok 4 U send 2 U, and it was 1st class. The BBQ ribs, which i add to every takeaway, was the best i have ever had, my son agrees. The chow mein was lovely and the prawn balls delicious. Thank you for a wonderful meal.
Lyndaas Harman . 2020-11-24
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Food was great. Sweet and Sour Chicken superb👌.
Ijeoma Uchendu . 2020-11-15
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I haven't used this take away for a while as last time I did the food wasn't too good. Tried it again tonight and it was outstanding. Curry was lovely and pancake roll was not at all greasy. Thoroughly enjoyed it.
Helen Hearne . 2020-10-08
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First time using Wok4U. Top quality, Food and service. Delivery was spot on and without doubt the BEST Chinese meal I have had. Thank you.
Neville Brooker . 2020-06-20
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The food rocks. I would totally recommend this place. The owner is also fantastic to chat to while waiting for your food.
jinxuk303 . 2020-06-09
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Ive always used this Chinese in the past and service has been great until recently.The 1st mess up was when I ordered via the app for delivery and after an hour and 20 mins phoned up to chase the delivery only to be told my order had been missed and would be another 30-40 mins did I still want it, so I didn’t bother. I thought I would give them another chance so I ordered via the app for collection this time, 25 mins later collected order great. got home To find it was the wrong order so took it back they apologised and then I had to wait nearly an hour before I got the correct food. Won’t be using them again.
ricky rossiter . 2019-11-30
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It slightly longer to deliver than they said but worth the weight. Delicious, tasty, hot food. Pancake roll is one of the best I have had. Definitely recommend.
Hooch2015 . 2019-11-25
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Food isn’t bad but service is not good , The last order I collected was completely wrong when I got home , Wrong main course and a pancake instead of a sauce , ordered a delivery meal last night , after I’d waited an hour , it had been wrongly put by for collection . Lots of apologies from staff but they couldn’t deliver it for another hour , so cancelled .
Fran Turner . 2019-10-19
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Food OK awful delivery and service
Anthony Cambridge . 2019-10-18
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Very Nice Food. Cooked Well And Didn't Have To Wait Long.
Bamzy . 2019-09-16
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Food quality is poor some was burnt the beef in the chow mein looked 3 days old and rice is mushy and the manager is rude
Michael Smith . 2019-09-06
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sorry about today's service. One of our delivery drivers was sick today and had to take a day off. Due to this, today's service was slow. I deeply apologise once again and.thank you for understanding and supporting us.
shuhe chen . 2019-08-31
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Best place to go only go here now
Claire Jones . 2019-08-06
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DANGER ! Sweet and sour Chicken balls were pink in the middle ... phoned to complain ..and they said they are supposed to be like that as they are double cooked.. someone will be seriously Ill I will not go back avoid!!!!
Just Me . 2019-07-27
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Great food very tasty. The only problem I have is the waiting area looks very grubby the floor could do with a sweep and good scrub. I just hope the other side off the wall where the cooking is done more cleaner. Hygiene could be better.
Kentish born 1 . 2019-06-15
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Please please don't order this dish unless you want to throw money down the drain! Only 1 king prawn in whole dish alongside very fatty pork.Ok if you like peppers & onions (plenty of them). Noodles are an understatement too... not a fulfilling meal at all.
Wok4U-NOT . 2019-05-27
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Very nice. Only had a small order as was for young niece and nephew. They each received a fortune cookie whilst waiting and were fascinated by them. A nice touch. Will use again 😁
Kaye Stephens . 2019-05-19
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family run Chinese take away. Food is ok-ish. Normally on a bit spicy side. Not that expensive
Berlin Paul . 2019-05-11
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Ordered from here as it was the only chinese still delivering at 11pm, never again will I ever order from this place!!Found 2 hairs within the dishes upon opening, absolutely disgusting!!!2 long black human hairs may I add!Will never recommend this place! EVER!I rarely ever give a company a bad review on here unless I am seriously p*ss*d at the service that is being provided!Meal was ruined by finding hairs and myself and girlfriend was put of eating any!
v18brandon . 2019-04-20
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Wok 4 U was our chinese take away of choice for some considerable time, but over the last few months we have found the quality varies considerably. You can order a dish and its delicious, then repeat the order a couple of weeks later and the taste is completely different. Sadly not only different but inedible which is so disappointing. We dont really like to leave a negative review but you just dont know what quality you are going to be getting, whether you go at a busy or quiet time .
Veggie46 . 2019-03-31
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I have been waiting over an hour and a half on a Wednesday evening and food still not here. Just rung and they said it is being sent out soon... No apology. I rang dead on 5 when it opened.... Hurrendous service.
Adam fairclough . 2019-02-27
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Friendly staff. normally very good food with a good delivery service.
Maryanne Lee . 2018-10-03
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Food arrived cold, missing one dish that was paid for, when called to tell them food missing could hear staff questioning if we had even ordered it! Very dissapointed with service tonight, usually regular customers here but will not be ordering from here anymore
Jenna Branthwaite . 2018-09-29
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Great takeout food great people
L H . 2018-08-12
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Over priced and they have reduced the portion sizes mutch better value at Lambs Garden
John Combes . 2018-06-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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302 Opinions
Awful,just over an HR wait .. £70 order and was completely cold. Size was very small compared to other Chinese places. Won't be coming back again worse IV ever had. Waste of £70
142 Opinions
Expensive with food that doesn’t match the price. Took longer to be ready when they said. A very poor experience and agree that an adequate Chinese is missing from tenterden!
152 Opinions
Always a reliable meal delivered on time to your door. Have never had a bad meal in years of being a customer. Great taste and portion size .... highly recommended but we ordered sweet and sour pork balls for the first time. These were terrible - hard and very chewy , we left them all, they should never have been served in this state. Totally inedible. The “pork”was grey, hard and could have been any meat !!, never again.
1183 Opinions
We placed an order to collect. Ordered mixed meat Malaysia chow mein and we received rice instead. This has,happened before! The king prawn chow mein was very salty and the Hong kong style pork and ducks sauce was very watery. Both the chicken balls and large spring roll were very bland and not seasoned. I don't know whether they have a different cook but it was very disappointing as normally the food is very tasty.