Based on 1.183 opinions finded in 4 websites
Based on 1.183 opinions finded in 4 websites
Opinions
We placed an order to collect. Ordered mixed meat Malaysia chow mein and we received rice instead. This has,happened before! The king prawn chow mein was very salty and the Hong kong style pork and ducks sauce was very watery. Both the chicken balls and large spring roll were very bland and not seasoned. I don't know whether they have a different cook but it was very disappointing as normally the food is very tasty.
Trish Ganszczyk . 2024-10-15
MORE AT Google
Once again their delivery service is rubbish. Ordered and told 80 mins delivery- fair enough it’s a Saturday - rang up after 200mins to be told oh we are just cooking it be another 15 mins. Erm shouldn’t it be cooked and delivered by now - nice food but get your act together!!
Debbie W . 2024-10-05
MORE AT TripAdvisor
One of our favorite Chinese restaurants/takeaways in Ashford, with friendly staff and so much choice on the menu!
Lauren Amy Duke . 2024-10-02
MORE AT Google
This used to be our favourite Chinese. Unfortunately the female manager/owner has been away for a few weeks, consequently, it has deteriorated, a lot. There is no return date for her currently. Under her watch, the food was amazing and if it wasn't (occasionally there was an error) she rectified it quickly. She never tried to dismiss your concerns, she never doubted your concern and was always warm, friendly, approachable and knowledgeable about her food and customers. She truly was very unique. She is greatly missed. There are a few of us in my road who used to use Ga Wah and like me have had poor service and meals since she has been absent. We have had to either go without or find another take-away. We have found another good one, but it isn't quite as good as Ga Wah used to be. We are gutted that we can't use Ga Wah. We are now ringing ahead to see if she has returned before we place an order. Last Wednesday she was not back. Food is currently not being cooked properly, not being flavoured properly, has a long delivery wait time and when calling to rectify this, there is little if any improvement. As well as this food notes on the order are being ignored or mis-read. This could be life threating for some people who have allergies. Although calling ahead is better in this situation for ordering food. At the very least it could be making people ill. When I was asked why I was not using Ga Wah until the manager/owner was back, there was no attempt to fix the situation, to take it onboard or to apologise etc. Or at least that's how I felt. I have seen a few others complaining about the food recently. I really hope that Ga Wah can survive until she is back, but unless these concerns are addressed quickly this may be unlikely. It's such a shame as the food and service was usually outstanding. We use to recommended them to many people who enjoyed their food. I hope that it returns to our favourite Chinese soon. I hope that all is okay with the manager/owner and that things improve for her soon. She is greatly missed.
claire c . 2024-09-30
MORE AT TripAdvisor
This used to be our favourite Chinese. Unfortunately the female manager/owner has been away for a few weeks, consequently, it has deteriorated, a lot. There is no return date for her currently. Under her watch, the food was amazing and if it wasn't (occasionally there was an error) she rectified it quickly. She never tried to dismiss your concerns, she never doubted your concern and was always warm, friendly, approachable and knowledgeable about her food and customers. She truly was very unique. She is greatly missed. There are a few of us in my road who used to use Ga Wah and like me have had poor service and meals since she has been absent. We have had to either go without or find another take-away. We have found another good one, but it isn't quite as good as Ga Wah used to be. We are gutted that we can't use Ga Wah. We are now ringing ahead to see if she has returned before we place an order. Last Wednesday she was not back. Food is currently not being cooked properly, not being flavoured properly, has a long delivery wait time and when calling to rectify this, there is little if any improvement. As well as this food notes on the order are being ignored or mis-read. This could be life threating for some people who have allergies. Although calling ahead is better in this situation for ordering food. At the very least it could be making people ill. When I was asked why I was not using Ga Wah until the manager/owner was back, there was no attempt to fix the situation, to take it onboard or to apologise etc. Or at least that's how I felt. I have seen a few others complaining about the food recently. I really hope that Ga Wah can survive until she is back, but unless these concerns are addressed quickly this may be unlikely. It's such a shame as the food and service was usually outstanding. We use to recommended them to many people who enjoyed their food. I hope that it returns to our favourite Chinese soon. I hope that all is okay with the manager/owner and that things improve for her soon. She is greatly missed. I hope that I can update this on her return.
claire crocker . 2024-09-30
MORE AT Google
Ordered through Uber eats, has been nearly 3 hours and the food still hasn't arrived. Impossible to get a refund
Dawn Goldsmith . 2024-09-28
MORE AT Google
Where do I start, chicken satay so hard you can’t bite it, sweet and sour sauce like vinegar, rice mush, chicken chow mein had such a musty rotten smell, took a mouthful spat it out it was bitter and sour, already had tummy issues. Do not order from here you will be sick
OLD QUEENS HEAD . 2024-09-24
MORE AT Google
There is no perfect person in the world,The same is true of food,You want to allow the world to be flawed,Everyone don't be so picky
Wenyang Fan . 2024-08-31
MORE AT Google
Have been using this takeaway almost every week for around 7 years without issue , however 2 consecutive weeks of unexcusable unreliability has forced me to review any loyalty i have with them and look for a new regular takeaway. Are they under new management or just lost their way? Last week placed an order as regular at 17:00 for delivery time of 18:30 only for it to arrive at 17:30 AN HOUR EARLY!!!! Was advised they could bring it back at the correct time but what would have been the point as it would not have been recooked just kept warm. This week i rang again at the regular time of 17:00 but in case they done the same again ordered for 19:00. This time it went the other way!!!!!!!! At 19.35 phoned as the order hadnt been delivered and after some dithering whilst on hold was told it was ready and just leaving. After a further 25 minutes later it was delivered to me 1 mile away!! Ordering for a specific time to facilitate medication and an autistic family member with a fixed routine and previous reliability has always trusted me to use Ga Wah. Sadly one mistake can happen but 2 in consecutive weeks clearly shows there is either new management or they have clearly lost their way.
Martin Lopez . 2024-08-10
MORE AT Google
At 20.15 the website said our order had Time slot was 7.55-20.15. At 20.15 the website said it had been delivered. After waiting a further 30 mins I called the restaurant. It is now nearly 9pm and we are still waiting for our food.
Kerry . 2024-08-04
MORE AT Just Eat
Amazing food, large portions, very hot on delivery. Highly recommend
Simon . 2024-08-03
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food has always been delicious
Emma . 2024-07-31
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Delivered early -great I was very hungry and didn’t specify a time just “asap” the Ho Fun was amazing as always. Lovely succulent chicken balls. Not dry at all. Great size portions.
Hayley . 2024-07-27
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Birthday treat loved it thank you 💯
michael . 2024-07-12
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Food awful hardly any meat noodles are not chow mein thick like spaghetti. Wouldn’t order again £35 down the drain it all went in the bin
Claire . 2024-07-06
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really fast delivery but no wraps in my order for crispy duck pancakes
Dean . 2024-06-23
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great food, great service. arrived early but wasn't a problem
Emma . 2024-06-23
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Love the staff at Ga Wah, always friendly and helpful and take the time to veg out for my family as they are super fussy. Also so generous, will always order from here
stacey . 2024-06-08
MORE AT Just Eat
Amazing food everytime. Best Chinese in Ashford!
Emma . 2024-06-01
MORE AT Just Eat
I ordered the roast duck and egg fried rice absolutely incredible really delicious definitely going to order from here again 10/10 ga wah
Alexander Barton . 2024-05-31
MORE AT Google
Lovely Chinese takeaway, and excellent food. Ordered a takeaway with my partner for our anniversary treat meal; happened to let slip to the staff that it was for the occasion. When the friendly delivery driver arrived, he presented us with a decent bottle of wine too! We weren't expecting that, but a very kind touch. We shall certainly order again, thank you!
Ian . 2024-05-30
MORE AT Google
Lovely Chinese takeaway, and excellent food. Ordered a takeaway with my partner for our anniversary treat meal; happened to let slip to the staff that it was for the occasion. When the friendly delivery driver arrived, he presented us with a decent bottle of wine too! We weren't expecting that, but a very kind touch. We shall certainly order again, thank you!
Tourist53978207174 . 2024-05-30
MORE AT TripAdvisor
amazeing as always.hot.tasty and big pottions.
Jason . 2024-05-29
MORE AT Just Eat
I hate leaving negative reviews but this time I feel I have to. special chow main and it only had a tiny prawn and 3 bits of chicken strips. nothing special about it. and the amount of money I spent and not a prawn cracker in site. I've never had a Chinese of this value where a bag of complimentary prawn crackers hasn't been thrown in. thought I would try something different than my usual Chinese tonight and will be running straight back to my usual Chinese restaurant.
kieth . 2024-05-25
MORE AT Just Eat
The food tonight was best by far
Russell Anthony . 2024-05-21
MORE AT Google
Never have any problems with the food maybe others have but this is my only Chinese takeaway I go too. I've tried a few others and they were poor (not saying which are) I always collect because delivery can take a while. Maybe because they're busy. Definitely one of the best Ga Wah .
husky hoon . 2024-05-15
MORE AT Google
Great quality food, very reasonable price, great service and delivery. Thank you
Lin . 2024-05-11
MORE AT Just Eat
I absolutely adore Ga Wah Takeaway, it has quickly become my go-to spot for delicious Chinese cuisine. The flavors are exceptional, and each dish is bursting with taste and authenticity. From the sweet & sour chicken to the flavorful special fried rice dishes, every bite is a culinary delight. What truly sets Ga wah Chinese Takeaway apart is the exceptional service provided by the staff. They are incredibly attentive and friendly, always going above and beyond to ensure a pleasant experience. Their warmth and hospitality make every visit feel like a special occasion. Overall, I highly recommend Gah Wah Chinese Takeaway to anyone looking for top-notch Chinese cuisine served with a side of excellent customer service. It has truly become my favorite spot, and I look forward to many more satisfying meals at this fantastic establishment.
Mrs Muuu . 2024-05-08
MORE AT Google
great food & very hot. delivery driver was very polite & courteous & obviously took pride in delivery great customer service
Emma . 2024-05-05
MORE AT Just Eat
first time ordering from here and not only was the delivery early and the driver was so nice and even though he got a little lost and confused he was still such a pleasant man to meet. The food itself was unbelievably tasty, so full of flavours and definitely worth every single penny and more. I'm not one to do reviews but these definitely deserve one. Thank you
Charley . 2024-05-05
MORE AT Just Eat
Waited two and half hours for it to be delivered, when turned up its was completely tasteless would never use again or recommend not even if I was s starving
Steve-o carpy . 2024-04-27
MORE AT Google
Nice food, much better than last time
dennis . 2024-04-26
MORE AT Just Eat
Brilliant food and once again delivery earlier than expected. Fantastic 😁
Celia . 2024-04-16
MORE AT Just Eat
love their food buy all time x best chinese x
adrian . 2024-04-11
MORE AT Just Eat
Really terrible... They put cucumber... A lot of cucumber in the chow mein, psychopaths.
Deanna Le beau . 2024-04-07
MORE AT Google
Tried different dishes tonight and perfect full of flavour! Will definitely have them again
Simon . 2024-04-07
MORE AT Just Eat
Delivered early - great surprise and really good food
Celia . 2024-04-06
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best chinese in Ashford.Enuff said
Jason . 2024-04-04
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excellent service & delivered on time & piping hot. really missed having delivery when closed for Chinese new year
Emma . 2024-03-30
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Worst Chinese i ever had. Fit for the bin.
Lindsey . 2024-03-29
MORE AT Just Eat
My go to place for a Chinese, the food is so good from here & always delivered early & piping hot. Will be ordering again very soon thanks guys
Mark . 2024-03-29
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Sadly the chips were old and very cold. Sweet and sour prawns, Thai beef, BBQ ribs and egg fried rice were great tasting and hot.
Mrs . 2024-03-28
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takes a really long time to be delivered, but the food was good and the wings were great!
cali . 2024-03-28
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didn't mind it being early, food is always good
sarah . 2024-03-28
MORE AT Just Eat
Lovely chinese food.hot and delicious.my go to for chinese from now on.highly reccomnded 👍
Jason . 2024-03-27
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Food was nice and hot. Delicious but I was disappointed that my meat dish contained at least 50% of bamboo and carrots. For ur the price I expected all meat. It is true of most restaurants now, very small portions of meat. Very disappointed in meat content.
Delene . 2024-03-27
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Half hour late on collection. Have had from here many times before.Times we could have complained about some things but never have.Cheap and cheerful way I see it so never made an issue.Only this time the chow meins were bad. Sticky/stodgy. To me it tasted old. Like it had been heated in the microwave. Won’t be ordering from here again, pay abit more and go elsewhere
Jason . 2024-03-12
MORE AT Just Eat
Our 'go to' Chinese, we have been using GaWah for years and never had an issue. However last nights service was enough to put us off going again. Ordered a delivery via the restaurant at 5:30, told delivery time would be 7:15 which is quite long but thought they might be busy. Phoned at 7:30 to be told it had just left. We are about 10 minutes away, if that so waited. Phoned again at 7:50 and was told the driver was 1 minute away. Food finally arrived at 8:00 and was cold.Really disappointed
Ali Newbs . 2024-03-11
MORE AT Google
The food was hot and delicious thank you
Lin . 2024-03-11
MORE AT Just Eat
Really enjoyed the whole meal . Spent £80 would have been nice to have free prawn crackers
Nicola . 2024-03-10
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Excellent food and tried something different this time and perfect
Simon . 2024-03-10
MORE AT Just Eat
As always from this place the food is delicious & hot & very tasty. Will be ordering again in due course thanks guys
Mark . 2024-03-07
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The fried rice with this order was boiled rice with bits of fried egg through it! It was horrible
Lorna . 2024-03-06
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Always loved your food, but this time had processed thin tough bits of pork in my meal all in the same shape, it was vile and I chucked it in the bin, was not real pork at all, was really shocked at the quality as its normally really nice with real meat in it
Miss . 2024-03-06
MORE AT Just Eat
Always get our takeaway from here and has always been good. However we like the prawn crackers but £3.30?!!! Also my husbands meal today was very watery and no hint of oyster sauce!! Won’t stop using them but maybe they need to listen!!
Debbie W . 2024-03-03
MORE AT TripAdvisor
The food was delivered on time and hot best of all it tasted delicious and loads of it
Dawn Sharp . 2024-03-03
MORE AT Google
Great food. Just wondering if we still got free prawn crackers? Or my was lost
Malgorzata . 2024-03-03
MORE AT Just Eat
Great food as always - order regularly from here and never had a disappointing meal. Definitely recommended.
Matthew . 2024-03-02
MORE AT Just Eat
The food was amazing, really good Chinese
Alexander . 2024-02-27
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We had a delivery at the weekend. I usually order the same meal from Ga Wah and it's usually lovely. Most of it was but the chicken was awful, tough as old boots and we had to throw it away. Very disappointed!
Sarah D . 2024-02-25
MORE AT TripAdvisor
Best Chinese in Ashford. Another great order.
Charlie . 2024-02-23
MORE AT Just Eat
Usually happy with my orders from here but food took 2+ hours to arrive and was cold on arrival. Delivery driver took 20 minutes to complete a 5 minute drive; not sure if someone updated the delivery status too early. Seems to be the drivers problem rather than the restaurant. Happy to wait if it will arrive warm and the delivery updates are more accurate.
Katie . 2024-02-23
MORE AT Just Eat
nothing special, just regular Chinese food
Yohan . 2024-02-02
MORE AT Just Eat
After going over the delivery time stated by 20 minutes & then my app saying that the delivery had been made I rang the restaurant who said the delivery was still on its way, 10 minutes later it arrived so 30 minutes late which is unheard of from this place. Apart from that the meal was excellent & arrived hot which is the main thing & the delivery driver was very courteous.i will continue to order from this place as the meals are always as I said earlier are very good
Mark . 2024-01-23
MORE AT Just Eat
Good food, prompt delivery, perfect.
Julie . 2024-01-22
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Ordered the food at 6 and our time slot was 745-805 and it arrived at 750. Food was nice but it was just about warm so had probably been sitting around for a while.
Kristina . 2024-01-20
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Best i’ve had! Not greasy at all. Food was tasty and fresh. Highly recommend.⭐️
Steph . 2024-01-20
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friends delivery drivers, always arrives in good time, always hot on arrival, wouldn't go anywhere else, lovely food, yummy.
Debbie . 2024-01-19
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it was a bit on the runner side sauce could of been thicker
Gary . 2024-01-16
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Used to have a banging chicken curry. It was one of the only places I found in Ashford that do a chicken curry with actual chicken rather than processed cubes. That seems to have changed recently.
Stephen . 2024-01-14
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Food was cold. Took Over one and half hours to get delivered. No free crackers even after spending £35. Not impressed
Lynne . 2024-01-13
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Best Chinese food around, used to use jasmines but that went downhill fast, these are just great thank you.
Amanda . 2024-01-12
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I only order from here for Chinese , as always really delicious , hot and quick !! Thankyou
jade . 2024-01-05
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Good food, as always. Perfect rice an indicator of how they care at Ga Wah.
Mike . 2024-01-05
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Outstanding food and arrived early and hot! Perfect thank you
Simon . 2023-12-31
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Delicious food, nice and hot and at a good price. Thank you
Lin . 2023-12-30
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I order from them all the time the portion of salt and pepper chunky chicken was only half full !!! not even a proper portion ...I will be looking at other Chinese places to order from !
Lisa . 2023-12-29
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As always food lovely , hot and plenty of it
Clive . 2023-12-19
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Was not happy with the delivery service and the food was cold when it arrived, had to throw most of it away so wouldn't recommend to anyone sorry
Calvin . 2023-12-14
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My go to place for a Chinese & will always give five stars for this place. The food is always cooked well & delivered early as well. Thanks guys 👏🏻
Mark . 2023-12-13
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The food was good value but delivery time was very long but was delivered when advertised.
Alan . 2023-12-10
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The best in Ashford, used pretty much every other Chinese in Ashford, head and shoulders above the rest
Tim . 2023-12-10
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Disgusting . Didn't eat we wasted all that money we saved for a treat . Kids didn't eat any
Jaimie . 2023-12-10
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Rice was very dry and had missing bits of my order fairly disappointed in the quality of the food could of been so much better
Capri . 2023-12-10
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Wouldn’t go anywhere else for Chinese in Ashford. 5* as always!
Charlie . 2023-12-08
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Decent Chinese take away, good price, good portions, no issues to report
Sean G . 2023-12-07
MORE AT Google
Very quick collection time, within ten minutes and good food
Milly . 2023-12-01
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Our dinner was cold when delivered
Kevin . 2023-11-29
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They phoned and asked to come early which was great
Shane . 2023-11-26
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Always love their food , we don’t go anywhere else for Chinese.
Jo . 2023-11-26
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Best Chinese in Ashford... I've used them all
Tim . 2023-11-25
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Alway great quality food from here, never disapoints. Would highly recommend to other.
Daniel . 2023-11-25
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I very much enjoyed every last bite
emma . 2023-11-24
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Arrived hot and earlier than expected. Food was good, Salted Chilli King Prawns in particular. .
Paul . 2023-11-22
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Enjoyable food, delivered promptly & friendly driver.
Heidi . 2023-11-22
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Very average from a usually outstanding take away, the only issue were the chips seemed to be yesterday’s reheated.
Carl . 2023-11-19
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Food was bland satay chicken dry. Ribs was OK but won't be ordering again.
Sam . 2023-11-19
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Have been ordering from Ga Wah for years. Always excellent food and hot.
Matt . 2023-11-12
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All good delivery. Food very flavourful and tasty. Nice textures. Not oily, arrived hot. Only letdown was half duck didn’t have cucumber and spring onion.
Gregory . 2023-11-11
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The delivery time was 20 minutes late but i will certainly not hold that against this restaurant as being a Saturday night & traffic plus deliveries elsewhere. The meal itself was excellent as always & was hot when delivered & will order again from them in due course
Mark . 2023-11-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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152 Opinions
Always a reliable meal delivered on time to your door. Have never had a bad meal in years of being a customer. Great taste and portion size .... highly recommended but we ordered sweet and sour pork balls for the first time. These were terrible - hard and very chewy , we left them all, they should never have been served in this state. Totally inedible. The “pork”was grey, hard and could have been any meat !!, never again.
234 Opinions
302 Opinions
Awful,just over an HR wait .. £70 order and was completely cold. Size was very small compared to other Chinese places. Won't be coming back again worse IV ever had. Waste of £70
142 Opinions
Expensive with food that doesn’t match the price. Took longer to be ready when they said. A very poor experience and agree that an adequate Chinese is missing from tenterden!