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4,0

Based on 1.015 opinions finded in 2 websites

4.0Ambience4.5Cuisine4.0Price4.0Service
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Nº 183 in 422 in Winchester

Nº 43 of 108 British in Winchester

CUSTOMERS TALK ABOUT DISHES WITH.. cream

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Brought my family to enjoy a wonderful afternoon tea. Great selection of foods and even gluten free options!

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V3740BTgemmas . 2023-02-21

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We popped in in this pub today for a cup of coffee with my friend. There was no coffee. Ice-cream which I ordered there didn't look attractive at all, just 3 scoops in a ordinary bowl and was not testy. I guess they could at least decorate it. It was my first and I think last visit to that place.

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_R3412ZU . 2021-08-20

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A little hassled around the edges the staff seemed to be, distracted? Just an observation - although the service and pleasantness factor was nothing to complain of. Had to search for a waiter to pay - that sort of thing... No cakes available so settled for scones with jam and clotted cream - freshly baked scones with oodles of cream and jam - my grandmother would have heartily approved (and snaffled most of the cream). Excellent tea too. Large lounge in which to relax and view the ongoing autumn in the garden. Off center of town but worth making a detour if in search of high tea.

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marksw3960 . 2020-11-10

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The staff were great but the food was disappointing particularly the steaks. Sauce was watery and chips not well cooked. We were very disappointed as had a lovely meal there this time last year

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Cathyrb11 . 2020-10-30

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Booked for afternoon tea. Pushed my wife in her wheelchair to front door and told disabled access from rear by a staff member. About 10 minutes walk to rear entrance,when we got there we expected to be met by the staff member to operate disabled lift but nobody appeared. My wife had to climb out of her chair and struggled up the 10 or so steps. When we did go into the dining room the staff were cold & unwelcoming. The waiter (tall chap with ponytail) put our tea tray down, pointed at the sandwiches and said only "those are the meat free ones" and walked away - perhaps he had a day off when they covered customer care at college! Not once were we asked if we we were happy or if we would like the teapot re-filled. Sandwiches and scones very nice but mince pies were clearly shop-bought. Very disappointing experience - we will not be returning.

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KJD345 . 2019-12-09

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We enjoyed our evening in the garden room where we ordered the venison pie which was excellent. They have a fairly good selection of beers and wine. The dining area could have been warmer as it was a fairly chilly evening but a pleasant evening nonetheless.

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Mike J . 2019-11-02

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I used the hotel's restaurant and, additionally, had bar food on separate occasions. Restaurant food is good; the chef puts in an effort. Bar food is, well, bar food... What should I expect. One meal, though tasty as it was, appeared warmed up in a microwave. However, staff are very friendly and acommodating and that's good.

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petesmile . 2019-05-29

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The food we had were very good and tasty. The staff who look after us was very attentive and polite.

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Grace H . 2019-03-03

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Generous tasty dinner selections. Nice staff. Quite slow. Good beef. Attractive dining area. Convenient.

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Helen R . 2018-09-16

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This small bar is cosy, but handy for the spacious garden through one door, and the lounge through another! Tea, coffee, and soft drinks are also served.

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DimpsJen . 2018-08-21

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We stopped in for a drink and liked the feel of the place We returned the next night and had a meal It was priced well , the food was good and we really enjoyed the place We will be back before we leave

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robycoll . 2018-08-07

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Lots of outdoor seating on the terrace outside the bar and in the gorgeous walled garden - a great place to relax with a drink any time of day! My disappointment was being sold "champagne" at champagne prices then finding out when I returned the foul-tasting drink to the bar that it wasn't real champagne and I had been served a vin mousseux.

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Julie B . 2018-07-16

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Only had drinks there but tried their local gins. Comfortable, cosy, not large. A good place for pre-dinner drinks

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rochester604 . 2018-01-04

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With lots of seating outside. Good range of drinks, and some bar meals too. Staff friendly, prices a bit high (but not badly so). Very confortable and rather stylish

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Stilton54 . 2017-07-23

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Midweek lunch is served in the conservatory with great views of the garden. The choice is limited but the food is excellent and great value for money. You can choose between 2 courses for £10.95 or 3 courses for £12.95. I have eaten here with a group of friends on 3 occasions and each time we have been impressed with the quality of the food. We would highly recommend the restaurant and wonder why Wintonians are not more aware of it

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cliveclwhite . 2017-04-19

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There was a good choice at dinner and all food was served very well The buffet breakfast had everything you could want

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Linda C . 2017-03-18

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Friendly and inviting bar, good wine selection, reasonable prices, beautiful views of the walled garden

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June M . 2017-02-14

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El servicio era excelente, nada era demasiado pedir.

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helen_j_8 . 2017-02-01

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Reservé una mesa para 8 de nosotros para tomar el té por la tarde con un bono de groupon. Excelente relación calidad-precio y tan delicioso. Teníamos 4 diferentes sándwiches poco cada uno, un bollo con crema de leche y mermelada y un montón de diferentes tortas caseras, todo muy sabroso, junto con tazas de té o café. Era incluso mejor con un vaso de proscecco cada una, una buena forma de pasar una tarde celebrando un cumpleaños con amigos.

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PamC149 . 2017-01-18

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Un grupo de 5 de nosotros fuimos para el té de la tarde, lo tenía reservado por un tiempo. Al llegar al final encontramos a alguien que era capaz de mostrarnos nuestra mesa y el té de la tarde salió... para 4 personas. Tuve peldaño en la semana y modificó la reserva a 5, estábamos en una mesa para 5, la reserva era de 5. Pero pensé que sólo quería un asiento extra?!?!?

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jcp007 . 2016-08-22

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Bar staff attentive provided water after long cycle ride. Lovely garden to relax in,. Breakfast good. Room keys need attention

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FatControllerLondon . 2016-08-08

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We had to accommodate in that hotel for a night and it was a very unpleasant experience!The hotel didn't have any parking spaces available but one and we have to pay extra for that one and the room even though was big n comfortable,was in...

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zalonik . 2016-07-31

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We ate here while staying at the hotel. The afternoon tea tray is an experience but we opted for a glass of a very good PG

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Dennis D . 2016-06-19

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A hidden gem of a gem of a garden in a lovely old hotel. You walk through the bar and the tables and chairs are nicely laid out with a large lawn and pleasant borders.

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WarringtonSilverfox . 2016-06-17

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Back today and after some recent visits are so disappointed in the current standard. Today the once immaculate garden was uncared for and unkempt. Lawn full of weed and unmown. Itis hard to find bar service but if you are lucky enough to find management they promise to "find someone for you". The have willing junior staff and an excellent waiter, George, but this hotel is crying out for an efficient hotelier, who actually cares..

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aprosser . 2016-05-12

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Friendly bar, maybe a bit small for the size of the hotel, but lovely and well stocked. Bar staff very helpful and will take your drinks into the lounge area and the garden.

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397ValH . 2016-04-21

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Used this bar whilst staying at the hotel. Very friendly staff. Cream tea was excellent and good value at £4 a head. Beautiful gardens outside.

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AngelaM007 . 2016-03-28

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a warm and cosy well stocked bar, with speedy service, friendly staff and once served then left in peace.

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Ona P . 2016-02-13

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We had dinner here whilst staying in the hotel. We had a lovely view across the gardens and there was a decent amount of space between the tables.The service was impeccable, three different perople serving and all of them were a credit to the hotel. The food was just superb, both of our dishes were delicious and well presented. Portion sizes were very good and the food was well cooked. The desserts were grea too, sadly we only had room for one each!

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MarcusHurley . 2015-10-08

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A great bar with good service and wonderful access to the private gardens - terrace is a great spot in good weather and the ambience in good but the wine list choice the night we were there was quite limited

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dunesdweller . 2015-09-03

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Delicious afternoon tea in very comfortable surroundings, we had a bay window table overlooking the gardens which was very pleasant. Lovely veggie sandwiches, a good selection of delicious cakes and warm scones with individual pots of jam and plenty of clotted cream. Would certainly be happy to visit again.

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Brenda P . 2015-08-13

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We had lunch and dinner at the Royal and the food was really good and the service outstanding. Even if you don't stay at the Royal is worth going to enjoy a proper English Afternoon Tea or a very good dinner in their bar or in the Secret Garden... We would totally recommend it.

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Gabriela U . 2015-05-26

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We had a voucher from Groupon for afternoon tea and I have to say were a little concerned about what it was going to be like having read some very mixed reviews from there who had also used Groupon but we thoroughly enjoyed our food in the sunshine outside in the peaceful garden and the service we received.The Reception staff were welcoming as were the staff in the bar. Our order was taken and brought out to us with no delays yet without being rushed.The service was attentive without being intrusive and our food was well presented.The sandwiches were acceptable but I personally would have liked more seasoning.The scones , however, were some of the best we have ever had - fresh, warm, deep and light and generously sized with plenty of jam and cream. there was also delicious fruit cake and lemon cake.We were more than satisfied and left feeling full up and relaxed. Thank You!

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oldbid . 2014-10-05

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no atmosphere whatsoever, staff patently very bored and wanted to retire, but it was not quite 10pm, then bar closed 10.30 and requested that we take our drinks outside or bedroom. We did not return the following evening.

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PatriciaredLiverpool . 2014-09-16

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We went for afternoon tea as my wife had a Groupon voucher. As it was a reasonably warm afternoon and no rain we dined in the very peaceful garden.The tea was excellent, lovely fresh sandwiches, cake and warm scones. Perfect for an English summer afternoon. The service was very friendly and professional. We will certainly visit here again when in Winchester in the afternoon, even at full price the full English tea is good value.I would have rated the visit as excellent except for one small downside. My wife and I discussed the toilets. The gents were very good, clean well maintained and even if they were old they were good. However my wife said that the ladies did have a 'not very nice aroma'! I am sure that if the hotel know this they will correct the problem.

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Anthony A . 2014-08-13

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The selection in the restaurant is not extensive but very well cooked, vegetarian menu is quite limited, the wine is not expensive. Staff very friendly and generally attentive

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victorcharlesworth . 2014-07-18

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My friend had previously booked an afternoon tea here for a treat, but as a vegan the choice was very limited. I emailed the manager with a link to the Vegan Society, and we re-visited. What a difference! Lovely sandwiches with roasted vegetables, and others with avocado, sundried tomato and salad. A scone with jam and vegan ice cream, and lemon cake and chocolate brownies, with a pot of coffee. We were given the table in the bay window with a lovely view of the gardens. Staff were friendly and the food was lovely. Will be making The Winchester Royal a regular haunt when in Winchester.

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Paula S . 2014-03-10

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We found the Winchester Royal Hotel was exactly what we were looking for. Walking in through the elegant lobby, I could tell this place was going to be good. A warm and friendly welcome, on reception, and then onto our room, which was a suite in the old part of the hotel. On entering, it gave us both the wow factor. Stylish decor, lots of space and one amazing bed, which was so comfy, we had to literary drag ourselves out of, or we would have stayed there all day. The bathroom was also a very good size and impeccably clean.The hotel is ideally located, in this beautiful city, with everything within walking distance. We were very pleased with the value for money, and will be going back in the near future.

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Julian M . 2014-01-02

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Had an afternoon tea here, food selection lacked any excitement, cake slices looked as though they'd seen better days and worse still both of us ended up with stomach cramps within a few hours of leaving, definitely wouldnt return! The hotel itself seemed ok, would be disappointed if I was staying there, £10 for parking is a complete rip off its Winchester not London! Paid only £8 in central London as a matter of fact for a top notch hotel. Staff were slow and more interested in chatting about their social life than attending to guests

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floridanewby . 2013-08-27

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