Wight Bay Hotel in Isle of Wight

I don’t know if this is normal for a 2 star hotel, but this hotel isn’t very nice. The decor is brown everything, and hasn’t been updated since the 50s. Stains on floor, wall paper peeling off. There is no service whatsoever. No one ever on reception. We were there 5 days and no one came in to our room to clean or replenish. I had to buy new toilet roll when our one roll ran out, bin bags for the bin, and find a skip for the full bin. Positives are that it is genuinely a 2 minute walk from the beach, breakfast is fine and it’s as quiet as other guests make it.

We are a couple of pensioners who booked a coach holiday to stay at this hotel. After travelling down from Nottingham we were looking forward to our evening meal. All the tables in the dining room were bare and it looked like a 3rd rate pub. Eventually we got some utencils wrapped in a cheap napkin. After an hour and a quarter we eventually got served after a fashion. This was the start of our worst holiday experience in a lifetime. No one ever visited our room to clean it or replace the tea making facilities. I had to go to reception to ask for toilet rolls. We were so disgusted with the service we decided to eat out. At breakfast there was not the customary orange juice and cerials laid out. My wife had to complain to the manager to try and get this sorted out. It took me a week to recover from bruises where the springs in the mattress poked up. We could write a book of our complaints but we would just like to warn you that the management here has not got a clue how to look after a hotel. We love the Isle of Wight but our stay here spoilt our holiday. So be warned.

One night stay and the hotel was good for a single night stay. Limited car parking but we checked in just before 4 and got the last space :-) Friendly welcome. Room as you would expect - no frills but comfortable. Good location - 2 min walk to seafront and pier. Breakfast was good.

Lovely restaurant and lounge/bar, rooms clean and tidy. Very friendly and helpful staff, nothing is too much trouble. Breakfast as much as you want from a buffet served by staff and lovely evening meal available enjoyed ourselves so much back again in September for another 16 nights.

Very very disappointed in whole hotel and to top it all food was cold and you didn't even get what you ordered

The reviews I've read all mention breakfast - did you note? Yes, breakfasts had plenty of variety, as much as you could eat, fantastic idea of drink dispensing unit installed, top marks for not having jugs of coffee/tea. But.. oh dear, the evening meals left a lot to be desired. I did not see inside the kitchen so cannot comment as to preparation of food. Being perfectly honest it seemed there was someone who could cook but had never attended a culinary course. For all the world it was as though limited funds were in place to feed the holidaymakers. The comments made by many of our coach party is echo'd in my review. Shame, cos the staff worked very hard and efficiently. Bed was comfy, bedding and towels very good. The carpet in the reception and corridor looked scruffy, badly in need of a shampoo. On this point a couple of dirt control mats would help when hoards of people are crowding in on a wet day. The location of the hotel was great and along with an accommodating coach driver, nothing too much trouble, I think we all enjoyed our visit to the Isle of Wight.

We booked a night away at this hotel for our wedding anniversary/visiting our daughter. It was a lovely clean hotel, close to the beach, with friendly staff and fluffy towels. The breakfast was also very nice with a selection of fruit juices, cereals, cooked breakfast items and hot drinks. We were pleasantly surprised for the amount we had paid. Would definitely recommend this hotel.

We had visited the hotel before and liked it.so we booked two rooms one for our friends from the mainland.karen was very helpful and went beyond duty.she is a 🌟 star

The burgers and chips were good quality.service was great and the dinning room big and bright.recommed

Stayed as part of a coach party. I requested a large room as I tend to get a bit claustrophobic in small enclosed rooms. The bedroom was huge with double aspect AND with a sea view. It was clean and had a reasonably sized TV. Tea / coffee etc was replenished every day and beds made. The bathroom was more than adequate. Breakfast was really good and as it was buffet style you could have as much as you wanted. Evening meals were ok though rather basic. For the first 3 night's there was chicken or cod plus a vegetarian option. Spaghetti Bolognese one night, roast dinner another night and desserts were a choice of 2 plus ice cream or fruit salad. Staff were great - nothing was too much trouble - and they were the jewel in the crown. Would I go back? Yes.

Where do I begin cold food,poor variety badley maintained rooms we stayed in RM 208 there was no aeriel in the back of thetvto which I was accused ofmoving TV and ripping it out when I mentioned it to reception. Majority of people staying there were 70 plus including my wife and myself so we all struggled with the steps up to the 4 floor no lift . Overall a very poor quality hotel with unwelcomeing staff.

Back again for another holiday. Still most of the same staff who are very friendly. Rooms are clean . The breakfast are very good helpings with a vast choice. Will be back next year.

I used a price is Wight voucher for their two course Sunday roast, it was a huge dinner, I had three different meats, chicken, beef and pork, all delicious, plenty of vegetables, including crunchy parsnips and roast potatoes and a big Yorkshire pudding and gravy. I was very full from the roast, but I had to have my dessert, in fact I finished my partner's as he couldn't!!! So I had a sticky toffee pudding, home made and the apple pie, well I was in dessert heaven, the cream complemented both wonderfully and with ice cream, what can I say, so amazing. I will certainly keep here in mind for the future.

I have had several meals and breakfasts here. The variety is always very good. On my last visit, they had a new contract with a local butcher and a local grocer, so the food will be even better.

This was advertised as Grumpy Chef and once there we find that they had parted company some time ago. Although the meal was competent it lacked a chefs individuality. Felt that this was no more than a 'school dinner ' which was a great shame because the Manager and staff were lovely interesting people. The ladies loo was impossible to go in and close the door for a large size disabled lady. The words unable to swing a cat in it came to mind! Such a disappointment for such a grand hotel.