The Bugle Coaching Inn in Isle of Wight

Cosy old pub popular with locals, with a programme of live performances

Typical pub with basic pub grub and reasonable selection of beer. Nothing remarkable as there is limited competition on the isle.

Disappointing meal. Very small deli fish n chip portion wouldn’t fill a 2 year old. Cheese not melted and sunk in to the bread. Not enough crab in the sandwich for £13. Not very efficient service. Wouldn’t recommend.

Fast service, very good food, pub atmosphere. Recommend!

Friendly staff, nice selection of beers and food.

Excellent evening, Allo Allo event. Food was really good, staff Excellent.

Always come here when we are on the island. Mum is currently having mobility issues and the person serving us pointed out every step to her. My allergies are complex and the person serving us did her job so well and I felt really confident eating here. Food is just out food, but still worth it.

Nice, clean and affordable stay. Friendly staff and it's located in beautifull area.

Very below average in every way. Food -low quality frozen beige Service - everything is too much trouble. Not friendly or helpful at all Prices - higher than average but do not represent good value for money. Happy to pay but expect better quality Location - only redeeming feature which is why they get away with it Disappointing

Absolutely a great pub!! Friendly staff.. John the landlord and Helen the Manager! All staff are amazing and the food and drinks are great! Also a great place to stay and all the locals are friendly too.. especially Les! Highly recommend a visit!! We come over on the boat from Hamble but it feels like our local 👍

Evening meal, very busy so bit of a wait for food. Good food and service.

We booked for 19:00 on a Friday. The pub is in the lively part of Yarmouth. We were sat close to the bar and there were a lot of blokes drinking and making a bit of noise. Nothing at all untoward but not conducive to a cosy meal for two. We were served a drink fairly quickly by a friendly lady and our order was then taken in reasonable time. We had the steak pie and sea bass in a light curry sauce with chick peas and basmati rice. My wife’s pie was very decent, but my curry sauce was so light as to be basically tasteless and the rice had clearly been cooked in unsalted water. Not good. We waited an age to order dessert and it took a further age to arrive. My wife’s vegan cheesecake was very good but my cherry bakewell bread and butter pudding was almost devoid of sweetness, although the custard was good. On asking for the bill we had to wait again, and I then saw the young girl we had asked chatting away to her mate at the bar. I asked another member of staff and got the bill straight away. 2 hours for a 2 course meal of average quality is not good enough. I would not be tempted to return.

Awful restaurant I wish I had looked on this platform before entering this place. This place is very near the ferry terminal. We had over an hour from arriving in the inn, to boarding the ferry which should have been plenty of time. As we were taken to our table I said we said that we had a ferry to catch. Even with this much time, the food did not arrive until 5 minutes before we needed to leave. My food was overcooked and inedible. My partner could only eat a few mouthfuls of his before we had to leave. Avoid this place.

Booked for lunch for my wife’s birthday as she had been before with friends and said it was great. Arrives at one, it wasn’t busy, but still seemed quite a lot of people eating, service from the second we walked in was friendly and unobtrusive, ordered drinks at the table and decided on the bisque and bao buns to start, and both having the 3 meat roast for main. Starters arrived within 10 minutes and were very good. The bisque was silky and ful of seafood, apparently the bao buns were superb, but I never got a taste. We ordered more drinks and the roasts arrived, all I can say is that it was incredible, probably the best roast I’ve had on the island, the pork beef and lamb were cooked beautifully, crispy potatoes, lovely Yorkshire, a great selection of veg and really thick flavoursome gravy. Couldn’t do desert as we were so full, but might skip the starter next week as they looked lovely on the table next to us.

Stopped for a late lunch, what looks like a small building from the front stretches out and has a lovely courtyard with lots of space, presumably from the old coaching outdoor space. There were plenty of choices on offer on the menu including pizza handmade and cooked in outdoor kitchen. .a beautiful place to hang out a while , great food and service too.

Nipped in here for a drink saw the meals and thought" im having some of that lol

Jaded staff going through the motions . Feels like it is lacking direction.

Absolutely shocking . Food order came out wrong , some staff were very rude and unnecessarily causing problems , not going again !

Wrong food came out Very rude staff Food wasn't good for price Service was not great drinks took ages and was not welcoming at all !

We had a really lovely evening at the Bugle last night. A good choice of food, really friendly service and busy, buzzy atmosphere. We particularly enjoyed the live music, not at all in-your-face, just lots of great tracks from a few decades ago, just our era ! Altogether a lovely memorable evening, thank you.

The food at this establishment is mediocre at best and overpriced for what you receive. To add to the disappointment, our order was delivered incorrectly, which was frustrating. It took a considerable amount of time for the staff to rectify the mistake, further diminishing the experience. The atmosphere left much to be desired, with an overall lousy ambiance that did not contribute to a pleasant dining experience. Given the combination of subpar food, high prices, service issues, and an uninspiring atmosphere, I would not recommend dining here.

Excellent breakfast nice hot and fresh Will for sure use again when we are back over on the island.

We went inside for lunch after arriving at Yarmouth on the ferry. The large sign outside, 2 pizzas salad and chips deal, attracted us. When placing order appeared we didn’t see a small script, available between 3 and 5 pm. I found that very cheeky but we decided to stay. Son ordered New York pizza and chips and I ordered Fungus pizza. The pizzas were gigantic. NY pizza was delicious but Fungus pizza was completely covered in thick and greasy cheese. I had one small slice and my son had one slice and I couldn't face to have more as it felt extra unhealthy and not really tasty. I asked the staff to take it away and swap it for a ball of salad. They were understanding and replaced my dish with a large bowl of salad. Basically, our experience on the Isle of Wight was, that all dishes were large. We stayed at the Inn for longer as the rain came and we needed to collect bicycles. The staff was lovely and we ordered a couple more drinks.

Fantastic helpful staff, brilliant reasonably priced food and drinks. A great outside area in the sun to enjoy food and drinks. Dog friendly too.

Great place to eat in. Good food, good beer, excellent service.

Stayed here on the 28-07-24 Room was a little dated but lots of space had a settee bath We had afternoon snacks roast dinner in the evening and breakfast food was excellent so was the service and staff

Nice pub serving seafood. Great location.

Stopped here for lunch. Cancelled our main courses after experiencing the starters. The smoked mackerel pate was ok but not great. My partner had the mini mezze which was tasteless and the “crudités “ consisted of dried out carrot sticks, dried out cucumber sticks, and celery that was so old the outside was actually slimy! Can’t believe the chef let this come out of the kitchen. The waiter was very apologetic and we were not charged for this dish. I never complain about food, but this was totally unacceptable. The pub itself is very nice so I would only recommend going there for drinks

great friendly place for food and drinks

Must visit for Yarmouth. Dog friendly and excellent varied menu

Lovely crab sandwich and cool glass of cider in the sunshine!

Enjoyable meals, seabass very tasty as well as a good fish and chips. Good choice of drinks with good friendly, attentive staff , nice atmosphere.

Lovely pub, large portions of food. Can get busy. I had skate wingnwhich didn't taste very nice. Had an amonia taste to it. Food wasn't very flavoursome.

Best ploughman's and fish finger sandwich we have ever had. Service was very friendly, highly recommend 👌

Excellent food, friendly staff and dog-friendly. Edit based on a recent visit. My wife spilt her drink (our dogs fault) the staff replaced it free of charge.

Lovely old inn. Food and drinks excellent. Great welcome and service. 🍺🙂🏴󠁧󠁢󠁷󠁬󠁳󠁿.

We had lunch here today, we had the pie which was excellent, the service was good and the staff were very friendly

Lovely venue to visit and have a meal which was superb

Poor service and food, too expensive

Brilliant pub, friendly staff lovely pizza great beer nice vibes.

Lovely pub with great beer garden. However, today I was really disappointed and had the worst seafood I have ever eaten. I had mixed seafood and shell on prawns. The mixed seafood consisted of mussels squid and 2 prawns. All were completely tasteless, like they were defrosted from a bag leftover from last summer.

Booked a table for 7.15 pm, even confirmed it when an email was sent to me. Arrived only to be told there would be at least an hour to wait for food! What was the point of making a reservation? Left and went elsewhere.

Wouldn’t recommend. We seemed to get forgotten about by the waitress. Waited 15 minutes to get served after being seated and then another 10 for our basic drinks to arrive. The drinks were flat/ end of barrel quality. Our food then came another 20 mins later (after 2 other groups arrived and got drink and food before we did). Food was crap for the price… Had lost my appetite it took so long, very annoyed for the price… go elsewhere! 2 stars because the staff seemed nice just a rubbish experience.

Popped in for lunch today. Ordered two fishfinger sandwiches. Supposedly on crusty bread ... Er .. no. Pre cut loaf. Quite dry. The side salad was practically liquidised. It was off! I pointed this out to staff who took it away but never offered an explanation or apology. Sandwich was 12.00. not cheap I expected much higher quality than that. I felt insulted. I pointed out to waitress who agreed apologised and took it away. On leaving they were serving the salad again liquidised and I hope the customers made their feelings known.

Visited here recently when in Yarmouth for breakfast. A large pub/B&B that also offers breakfast to non residents. Plenty of seating as only one other table occupied. Very very slow service (especially as it was so quiet) Food was okay, have definitely had better breakfast’s, but it filled a gap.

Great Sunday lunch for a group of 12. The staff were super helpful, including with allergies. The sunday roast was decent value - the meat was old school pub rather than modern gastro, but the price reflects this. Veggies were well cooked and plentiful. There was extra gravy too - always a good sign. Puds were great - especially the bread and butter pudding. All the young staff were attentive and polite. There is a great courtyard out the back.

We received an excellent welcome here at what turned out to be a busy lunchtime. Trying to decide what to have caused my husband and I to take some time. The waitress explained how the seafood platter worked, that she could serve it to us on equal plates, or serve the whole thing as a platter with side plates. It was delicious- being in Yarmouth and eating Yarmouth crab was excellent. The friendliness of the staff and quality of food made a lovely lunchtime.

Lovely pub. Very friendly welcome. All staff friendly and happy to serve you. Good menu choice, bar snacks and bigger meals. Food was delicious. Hot and well presented with good portion sizes. There are plenty of drink options. Lots of seating. Skysports and TNT for the sport. Will be back here again!

We popped in for lunch when we got to the island. We were greeted by very friendly staff, who kindly put another television on quietly so my son could watch football. The menu had a fantastic choice at very good prices and there was an excellent choice of drinks too. The pub had a really nice atmosphere and everyone seemed to be enjoying their time there. The food we had was delicious and beautifully presented - the duck salad was so good! Would definitely return here if in Yarmouth again.

Whilst food was good, need to do better on the service basics like cutlery (despite asking, and waiting, and then going to find some oneself) and second round of drinks on the table

I stayed for one evening in this character filled Inn, alongside my little dog. My room was large but cosy, I enjoyed having a bath available. I ate here twice and the food was tasty. Staff really friendly and accommodating. Overall, I had a very comfortable stay.

I always enjoy a meal here. Very nice staff and cosy surroundings, especially during the winter months. Dog friendly too. A decent garden area. There's a bar and a grill/pizza area this summer. There is street parking (for 1 hour, 8am to 6pm), a small carpark by the pier and a large carpark just outside the town. The majority of the pub is wheelchair accessible. It's worth booking in summer if you want a meal, as it's very popular with boat owners using the marina.

We popped into Bugles for a drink & triple cooked chips. Service was good & atmosphere cosy & very pleasant. Have eaten gete in the past but on thus occasion we didn't feel like much as we were going to have a big meal at our hotel early in the evening. I liked the fact that my car had free parking for an hour across the road & the weather was awful. Will definitely return next time we visit the island.

Really good food, good portions and well made.. Can't fault it if I'm honest.

Come in here for a quick drink before getting on the ferry and back to the mainland. Stood at the bar for 10 minutes patiently waiting my turn (3rd in line). 1 down... 2... My turn! Regulars walk in, the silly blonde looks straight over my shoulder and shouts to them (whilst they're in pre-greeting conversation) " *Name of customer*"... No response... "*Name of customer*... Usual is it?!"... Another drinker at the bar looks at me and said, "Wave your notes in the air, you've earned it waiting long enough" Silly blonde cost a good round and this review for the pub. Shout out to the brunette at the door though, she was great

Food ran out so had to choose a alternative.. took ages to arrive then waited 15 mins for sauces to arrive then food was getting cold .. dog barked hole time so I would never go back .. took video of service food time plus dog barking going straight on social media for hole world to see and let them make there mind up

The Bugle seemed a very quirky & inviting place when we first arrived. Very disappointed with all three meals we ordered. Steak cooked medium rare as requested but was so chewy & my partners jaw was still aching from the chewing the next day & I would have expected a better quality steak considering the cost. My daughters pizza was black & burnt all around the edges so about a third of it was left on the plate. My lasagne was so tasteless that I ate about three forkfulls. Nobody came & checked on us to ask during the meal whether everything was ok - even the waitress who cleared the table didn't ask if everything was ok with the meals even though it was obvious from the amount of food left on our plates that everything was not ok. We actually had to bring to her attention how unhappy we were with all three meals. We asked for our bill & were gobsmacked to find they had added a 10% service charge - no wonder it stated optional so we obviously didn't pay that. Drinks were fine but I wish we'd just stuck to a drink. We had had fantastic lunches & evening meals every day on the Isle of Wight so it was such a shame that all three of our meals at The Bugle were so unacceptable & nobody even the gentleman I presume was the manager offered any apology.

Good place for a quick pint on the Square. Didn't try the food

Stayed the night here and probably the worst room I’ve ever stayed in. The room in rafters is in dire need of some money and attention. The bed was very uncomfortable the sheet had a stain on but conveniently hidden under the pillow so decided not to complain. The wall not only had a dirty hand print on the wall next to the old mirror eww, the walls had run stains and the dressing table was a foot long shelf. The tv was impossible to watch from the bed. The bathroom needed 2 coats of paint to cover an awful first coat and a hot tap that needs to work on the sink. The bath had a shower hose but because you were in the roof with a low ceiling slanted you couldn’t stand and shower. Our towels were left in the hallway outside so had get them ourselves. The bar meal we had in the evening was ok but my chips were Luke warm. The chairs were wooden with no cushions so got fidgety very soon. When the bill came service charge was added and if we didn’t want to pay it we had to ask for it to be taken off which I thought was too presumptious. Sleep was broken and next morning we were rudely awoken with someone tipping the glass bottles into a bin outside. On checking out we came down the stairs and we were pounced on by a little angry man who shouted can I help you? As if we had just walked into his private quarters. I replied we would like to check out and he literally went to unlock the door and motioned us out. That was when I knew there was no point complaining we could see he didn’t give a stuff if we had had a good stay or not.

The food was so lovely and the waitress was very nice. I returned my second gin to the bar as it did not taste like the gin I ordered. I was assured by the barman (an older gentleman with glasses) that it was the gin I ordered and he even pointed out the bottle he poured it from. When I received the bill, it stated the wrong gin, so I asked the waitress and she said he told her he had swapped it for me. I’m unsure why he didn’t tell the truth to myself or his colleague. Very strange! Couldn’t fault the roast dinner though and the adaptations for gluten-free roast.

Food was OK if a bit corportae (we just had fish and chips and a main meal). Service very pleasant from the table server. Much older barman (owner?) decidedly grumpy with no please, thank you, or engagement and looked very unhappy to have to serve us initially but other staff tried hard to make up for it despite him.

Have had previous reasonable dinner here but hose the Bugle Burger this time which was a mistake. Billed as local Isle of Wight burger it was chewy, spongy and inedible. I was offered 25% off the cost....expesive fries for dinner?

Lovely birthday meal out at the bugle I had the belly pork and it was worth it and my friend had the steak ale and blue cheese pie also worth it as delicious, my only criticism is that we waited by the sign that asks you to wait to be seated but no-one showed up so after looking around for staff, we decided to just go find a table and sat down ( maybe skeleton staff as winter ) staff were friendly and the atmosphere was good and we were able to chat without any interruption or background noise. Top marks to the chef, ☆☆☆☆☆ for the food

We arrived the Bugle at 1600 hours to celebrate a friends birthday. 2 hours later we chose to eat there only to be told they don't accept walk-ins. We were sat at a table that didn't affect any prebookings and, during the following hour, the pub emptied extensively with no obvious attention for food service, booked or otherwise. We were welcomed at an alternative establishment and had a most enjoyable meal - probably better than the Bugle would have provided. The Bugle really needs to review reality and their customer service

Have been to The Bugle many times, never had a bad meal or bad service - went for Christmas Day dinner this year and the meal and service was outstanding from start to finish - cannot fault a single thing, amazing atmosphere, delicious food and brilliant staff - absolutely wonderful way to spend Christmas Day

Wow what can we say, AMAZING well done to the chef, the food was first class, my husband and I went for the three course festive meal, the food my sublime from the started of Yorkshire pudding with beef brisket, followed by a full Christmas Turkey dinner with all the trimmings, then on too dessert my husband had the millionaire platter 'chocolate heaven" I had the spiced apple and winter berry crumble my only fault would be needed more custard but other then that well done, we will be back in the new year

This was the second year we’ve had a Christmas dinner here and won’t be the last. The deal on the ‘Character inns’ app is BOGOF, so very good value. Beautiful carrot and parsnip soup followed by a traditional Christmas dinner. Couldn’t manage a dessert. We will be back next year.

Disappointing. Had lunch with friends after a morning walk in Yarmouth. Had to wait over an hour after ordering our food which eventually arrived. No further staff contact at the table. Was a good offer for puddings if you downloaded the Character Inns App. Three of us tried after connecting with Wifi and trying on our phones but we were unable. A very frustrating experience. Left only eating a main course.

Just what the three of us wanted, an unassuming relaxed drink and sides in the beer garden sunshine. No time for phones. Squid tender, chips fluffy inside, crisp outside, a composed waiter person - all worth a 20 minutes wait. Oh, I forgot, free cushions!

We enjoyed a relaxed meal at the Bugle. The service was friendly and prompt. Really enjoyed the atmosphere. We felt it was very good value and would definitely return.

Three stars is generous. My £17 veggie burger off the specials board was a patty and a lettuce leaf in a bap with a paltry amount of chips served on a side plate. It tasted good thou and was piping hot. The service was good at the bar but sporadic at the table.

We had an evening meal here. Lovely atmosphere with staff friendly and helpful. Lots of room between tables with some outside. Best of all was the food. Excellent in every way. We had the sea bream and the pea and mint risotto.

The reviews for The Bugle seem to be quite a mixed bag. The experience of our family when we were looking for somewhere to eat was very positive. We sat outside and had 3 children's burger meals, with extra cheesy chips which were a definite hit, while the 2 adults had hunters chicken. The food was hot and very nice with almost clean plates all round. The only reason that wasn't all clean plates was because we were stuffed as the portions were plentiful! The hunters chicken was delicious while my grandson said that whoever made the cheese burgers should have a raise. The pub was full of character with friendly and helpful staff. A definite addition to the list of go to places on the island.

I have dined at this lovely old Inn quite a few times since living in the area, I always find a good welcome and an excellent menu. I’ve been twice for birthdays, lovely food and ambience. I’ve visited as a couple with family and friends. Great staff and never disappointed.

Great service, lots of Gluten free options (Inc gf larger) . Walking distance from Yarmouth marina and ferry terminal!

If my review stops one person from sharing my experience I'll be happy Don't waste a penny on this dated tired unpleasant hotel.threadbare dirty stained bedroom carpets dirty stained curtains and furniture broken windows. You night think at 80.00 a night it's reasonably priced?it's not worth half of that. I want my money back from last nights stay unacceptable levels of noise bedroom floor was vibrating from the racket coming from downstairs, my wife an i(on our 39th wedding anniversary had to sit outside in the rain to escape the noise).

We stopped by on a family holiday for a Sunday lunch and the roasts were good including the gravy. They also did a few no roast items.

We stayed 4 nights for my sister-in-law's birthday. The staff were good. When we arrived the room was ready before time and the staff helped us with our luggage. The food is good traditional pub food. The inn does get very busy in the evenings but they can normally fit you in if you are a guest. However, the reason for the 3 rather than 4 stars is that on our last night, there was very loud music which could be heard unacceptably loud in the room. It did end at 11, but in my view it was still unacceptable. So if you just want food and drink, you will probably have a good meal in a pleasant atmosphere. However, be warned if you stay over a weekend.

Really terrible. My husband and I were out for a long walk and stopped in for lunch. The pizza reminded me of what I used to make with my kids 40 years ago—sauce straight out of a bottle, crust with all the taste and texture of a saltine cracker. My husband’s ham and cheese ploughman’s lunch arrived a good 15 minutes later than mine and included what he described as the worst quality ham he had ever seen in a restaurant. So…this place can’t do ‘trendy’ food (pizza!), can’t do standard pub food (ploughman’s) and can’t deliver them at the same time. We will never return.

Pizzas were undercooked. The texas steak skewered didn't have any flavour at all, not sure if they forgot the BBQ flavour it was supposed to be coated in and side salad with it came with no dressing. Disappointing food which was overpriced, such a shame.

We were told that we couldn't order any food because we did not book a table, hello, four of us were already sitting at a table having drinks. Went to the bar again because we were flabbergasted, explaining that one of our group is actually staying at the bugle in one of their rooms and he couldn't even have a meal there. Under duress it was eventually agreed to see what they can do for us! We were grateful that our order was taken and we did enjoy the meal. What a palava, three of us are local by the way.

Stopped in Yarmouth for some lunch, unfortunately the Cafe we had used before had a sign saying sorry they were full, Opposite the Square we saw the Bugle so thought we would give it a try, We first went to the bar and bought two drinks, A beer and a glass of Rose Wine £13, We then ordered two Prawn baguette's, one to be Gluten Free, Mine consisted of a very stodgy roll with a few prawns and a spoonful of salad, The Wife`s Gluten free roll cost £1.50extra for a Small roll even less prawns and a spoonful of salad, a seriously expensive pile of rubbish,

This hotel is ideally placed on the Coastal Walk path. Friendly hotel and restaurant staff. Good food on offer. Nice bar. Lovely room with everything you would need for an overnight stay or longer. Bar shut at 10pm on the night I was staying so...

Impulse trip to the island for lunch. Popped in and ordered fish and chips, scamp and chips and a crab salad. Fish and chips and the scamp and chips were ok but the crab salad for my husband was disappointing. It was listed as having...

I am a local lady who has eaten in Yarmouth all my life, I don't know what has happened here? The bugle was always good but last night was awful. I had the mac and cheese, which tasted like a microwave meal, with a pile...

Visited with family, placing a drinks order a couple of minutes before 4pm and was advised by Molly that if I downloaded the app, we would get 33% off our drinks from 4pm. Service by Molly was very friendly, relaxed but prompt. She is a...

Disappointing staff. Expensive. Asked for a poached egg to go on my gammon instead of pineapple. Told no the chef won’t do that. Asked to see the chef, who was curt at best. Telling me they don’t keep eggs!!! Really

Stayed in a room here last minute. Clean, welcoming and spacious. Small issue that as we were at the top of the building the water pressure was low, otherwise all good.

Overnight in the Marina during a sailing trip the group were ready for a good dinner and we found a great table for 10 at the Bugle - nice atmosphere, attentive service and good food - wide range of dishes all well cooked. Recommended -...

I visited the Bugle Inn with a large group and the staff were very attentive and helpful. I had the steak from the specials menu and a pint of the Bugle's own beer (Coachman) which were a great pairing. The food was at a premium...

The coaching inn was very friendly. My Hunters Chicken meal was the best I’ve ever had, the service was excellent and it was dog friendly too.

Disappointing. Been coming here for years and have always been impressed with the food which, for a pub, was above average in terms of quality and choice. This time though, the menu was very (too) short. Meals were overpriced as the food was very average...

I ended up in this nice pub while I visited Yarmouth. Good variety of food. Their Sunday roast looked amazing but I went for the scampi & chips which was nice too. Lovely girls working there.

The Bugle has a great location- easy parking. Very clean and tidy. We got there just after midday. No problem finding a table. Staff friendly. However the food took nearly 40 minutes to come (and it was not in any way busy) and when it...

Lovely staff, very helpful with my sons allergies. Food was really tasty and seemed good value to me. Enjoyed the decor too and the open fire.

We visited for the first time as I had a voucher to use. I ordered vegan cottage pie which was very tasty; however it was on the small size portion wise. The chocolate brownie was nice. I also liked the interior of the pub; it...

Lovely Boxing Day lunch, the food was excellent and exactly what we were looking for. The service was very friendly and would recommend

One-night stay at The Bugle Inn. Enjoyed a few drinks and had dinner. I was very disappointed with my steak, it was fatty and strongly sadly however my friend had the lasagne with garlic bred and was very pleased with it. Service was average but...

It was very average. We went there in the evening and they had run out of Sunday Roasts, which was understandable for that time of day. The service was slow though and no one checked up on us to see if we were happy.

A pleasant and helpful waitress........but clearly she was unable to cope with the number of customers she was being asked to look after. Without employing a sufficient number of waiting staff The Bugle will not achieve its potential since we saw a number of customers...