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3.8

Based on 2.895 opinions finded in 2 websites

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Nº 287 in 423 in Sedgemoor

Nº 61 of 77 Other cuisines in Sedgemoor

CUSTOMERS TALK ABOUT DISHES WITH..cookedsteakspaypotatosteakchickenfishladycheesepuddingsaladpiepotatoesoldroast

comment_iconOpinions

Lovely atmosphere, friendly attentive staff. Thank you Beth 😊 Ate from lunchtime specials offer. Good price, good size portion, very tasty.

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Joanne Munroe . 2024-10-15

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Great roast today, service was brilliant and the manager was very polite and helpful when recommending a desert! Thank you! Will be returning!

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rachael knight . 2024-10-13

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Tamzin served us this evening and was an absolute delight. Thank you for giving us such a lovely evening Tamzin!

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Eve Watt . 2024-10-13

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Absolutely beautiful food.. Very friendly staff.. Will defo be going again

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Krew matics . 2024-10-13

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Thank you Beth and all in the white willow for ensuring we had a great meal. Very welcoming. Delicious roast.

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Emma Nash . 2024-10-13

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Beth was great. Food was awesome

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Gavin Fenton . 2024-10-12

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Lovely service and food at this restaurant. Suzanne was our waitress and could not fault in any way - welcoming, friendly and passionate to deliver a great customer service. Would definitely recommend and will revisit.

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Neil Clements . 2024-10-09

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It was the first time my friends and I visited this pub for a lunchtime meal. We were so impressed with everything the Pub had to offer that we found it extremely clean and comfortable Before we left, we decided to book a Sunday lunch for a few weeks' time, as so impressed we're we !! Can't wait to use their hospitality once again

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Judith Burton . 2024-10-08

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Beth was fantastic this evening, with an amazing memory for our orders

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Billy the Beard . 2024-10-07

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Lovely pub, lovely staff - always great food options

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Anna . 2024-10-07

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Beth and Shay were brilliant servers and wonderfully friendly to me and my work colleagues on a Monday night, I can't recommend the pub and the service enough!

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Sarah Deevy . 2024-10-07

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Code our waitress was amazing! Such a happy girl and so willing to please! She knew how much I loved the sauce with the sticky chicken so brought me a bit more! Food was also lovely!

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Lesley Catterall . 2024-10-05

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Codi served us today lunchtime. She was very friendly, bubbly and professional. She even got different alternative foods for my brother who is a fussy eater.

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awhxlivv . 2024-10-05

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Our waitress was Codie and she was so lovely and couldn’t do enough for us! Lovely meal. Recommend a visit! Will be coming again soon!

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Les Catterall . 2024-10-05

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Codi served us at lunchtime it was a really pleasant and welcoming experience it was very professional and she was very nice and meeting my needs to my fussyness.

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Oliver Denslow . 2024-10-05

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I go up to eat at least once a week and staff are all excellent, today Codi was our server and we had very helpful advice. I would recommend the White Willow

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Ken Websdale . 2024-10-05

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Exceptional service by Beth. Thoroughly enjoyed our meals for my husbands birthday 🎂

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Pearl Bekes-Jones . 2024-10-05

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Codi was really friendly and helpful. She went above and beyond to make our meal enjoyable.

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Marie White . 2024-10-04

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Food was lovely and the service from Cody was outstanding. Super friendly, attentive and funny.

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Louise . 2024-10-04

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Really good experience food was lovely, staff friendly and welcoming, server jade was fantastic, really good visit will be returning

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shane thompson . 2024-10-04

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Great local to have down the road and codi is so helpful never fails to put smiles on people’s faces worth it for the atmosphere will be in soon:)

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Inca j . 2024-10-04

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Come quite regularly. Beth and Codi in particular have always been fab, very attentive and always smiling. Food consistently very good, will return as always!

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G P . 2024-10-04

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Wonderful experience everytime we come, have been served by Beth previously and most recently Codi, she was very attentive and made sure our experience was enjoyable. Food lovely as always!

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jessica franks . 2024-10-04

MORE AT Google

I came in again today for the first time again in a few months and the food is absolutely incredible😍Affordable pricing for the quality and a good range of items on the menu. Me and my partner were served by Codi today who was delightful and very attentive to our needs. I’ll definitely keep coming here in the future!

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Courtney Taylor . 2024-10-04

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Codi was amazing, great respect and lovley attitude, made me feel welcomed , appreciated her kindness to my young boy who isn’t a fan of new places , made him feel happy and welcomed xx

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Ellise Fellows . 2024-10-04

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Beautiful food and beautiful service😁 Codi made us all feel very welcome, very friendly staff and environment!

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Jessica Trank . 2024-10-04

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Lovely little play area my little boy enjoyed after his meal today. Our server codi was very polite and fast.

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Courtney McCue . 2024-10-04

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Had a lovely meal with my partner today and service was quick and friendly. Our drinks arrived quickly, as did our food. Codi made polite conversation with both of us and we felt very assured that our service would be good from the beginning👌🏻

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Kian Mountain . 2024-10-04

MORE AT Google

I came in for a quick drink and to do some work and I was served by the lovely Codi! I regularly get served by Codi who provides excellent service every time, I’ll definitely continue to come back💜

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Marlotto Café . 2024-10-04

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Good food and great service from the team, specifically Jade our main server and Beth and Codi. Will be back.

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Gemma Malone . 2024-10-04

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We were served by the lovely Codi and she made us feel looked after and had a smile on her face all night! Lovely meal

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Harriet Oliver . 2024-10-04

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Came in for a quick bite with my family as well as friends, such a great time and such lovely service from Codi, Beth and Shayla. Will be back!

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Emily “emily” Peckham . 2024-10-04

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Lovely place.Staff were totally unable to get an order right.I heard a lot of people complaining about wrong food.Their idea of a salad was half a plate of shredded lettuce covered in oil.

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Steve Sims . 2024-10-03

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My first time, my wife is a regular who ordered her usual, which included Sweet Potato fries which arrived burnt. A member of staff took her plate to the kitchen and returned with it saying that 'Its ok, they are meant to be that colour. I informed the young lady that we were not complaining that they looked burnt (which they did), but that they tasted burnt. Away she went again and returned saying it would not be worth replacing them, as they all come out like that... But offered to replace them with normal chips. By the time they had done all this, the rest of the meal was cold... So, if you want awful customer service, consistently burnt fries (remember, 'they all come out like that'), or an adequate burger that's more expensive than a Burger King but not quite as good, or indeed Jingle Bells being played to you in September (I kid you not) - The White Willow is the place for you... 🤦

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John Costick . 2024-09-29

MORE AT Google

Excellent customer service: Codi was brilliant. Excellent setting.

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Trudi Rockett . 2024-09-29

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Lovely food, lovely staff, really thoughtful waitress, thanks Codi! We'll be back soon!

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Rebecca Hiett . 2024-09-28

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We had Beth as our server this evening. She was very welcoming and friendly. Drinks and food service was quick and enjoyable. Will come again.

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Nicola Perry . 2024-09-28

MORE AT Google

Absolutely fabulous service, Codi was an absolute pleasure, she was polite and nothing was too much trouble for her. Food was A+, fresh,hot and delicious. We will definitely return.

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Karen Bailey . 2024-09-28

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Lovely meal well presented, Codi our waitress was absolutely lovely ❤️

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Michelle Heppel . 2024-09-28

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Excellent service by Codie. Food was great.👍

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Darren Hunt . 2024-09-28

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i had codi as my server, she was absolutely fantastic. she was very friendly and very quick with the service. 10/10 for codi! definitely coming back to have her as a server again.

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NickFlair . 2024-09-28

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Had a very nice afternoon there. Was served by a lady called codi who was very polite and helpfull. Food was great.

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Moggie H.t.i.d76 . 2024-09-28

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i was confused of the menu and i wasn’t really sure what to pick when i asked this very kind waitress named codi to help me out and she was very patient and helped me throughout to pick out the best meal for me and even cared to ask if i have allergies or if im lactose intolerant she was so kind and presented herself well, i really appreciate the young lady

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nya . 2024-09-28

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Such a beautiful place and delicious food, I'll definitely be going back. We also had the most warming and polite waitress, Codi. I'd 100% recommend, she was so lovely and accommodating

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Izzy Britten . 2024-09-28

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Served by a young member staff believe her name was codi. Service was very good and I enjoyed my experience.

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Catherine Gunter . 2024-09-28

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Just called in to the white willow (again) for bite to eat and a pint, Codi was dressed as a Christmas tree, which was a bit of surprise as it’s only September, she’s always bubbly, friendly and works really hard 👍

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John Callaghan . 2024-09-28

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I have been to The White Willow many times and this past time was my favourite. My server ( Cody or Codi not sure how it was spelt) was extremely polite and helpful and truly made the experience more enjoyable. Food is always amazing.

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Gemma Clegg . 2024-09-28

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Great customer service, we were served by Codi who was very quick and very friendly! Good price and great atmosphere for a Friday evening. Very busy but they could still fit us in even though we didn’t book. Will be returning.

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Fiona Perkins . 2024-09-28

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Easy to book online, accept dogs, and the food is always fresh and very tasty. Staff are always polite and it gives the impression of a 'well run ship' not like some establishments where people are running around like headless chickens, staff here co-ordinate bookings and you hear them talking and working together as it gets busy.

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L Webber . 2024-09-26

MORE AT Google

Really nice place. Maddie and Codi were excellent.

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Huw Griffiths . 2024-09-22

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Down visiting family and came in on the Saturday night for food. Seated straight away. Lovely surroundings and atmosphere. Served very quickly for food and drinks order. Food came piping hot and perfectly cooked. Overall a fantastic time. Special thanks to Gareth for his professional and personal service. Would absolutely recommend.

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Jim Deakin . 2024-09-21

MORE AT Google

Brilliant Food, Lovely Staff Clean Venue Love The Interior/Exterior Designs Free Parking Close To J24

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Josh Khan . 2024-09-20

MORE AT Google

Food was great and Ashley’s service was amazing

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Morgan Anderson . 2024-09-20

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Food was lovely staff was excellent. Thank you to all front of house staff

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Ellie Coleman-Mears . 2024-09-20

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I've been wanting to try this restaurant for a long time. Stopped in for dinner and had a lovely meal. It wasn't too much. We had a soup of the day, which was tomato soup, then sausage and mash and cherry and apple pie. The sausage and mash were very delicious. Wasn't keen on the cherry and apple pie. Overall, it was a good experience.

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Clare Cox . 2024-09-20

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Beth gave us fabulous service thank you

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Claire Creedy . 2024-09-19

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Sophy wad friendly and helpful. Food arrived quickly.

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Eloise Wyatt . 2024-09-18

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A great pub happy staff well worth a visit 😀

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Guy Owen . 2024-09-17

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A further visit listed below - not so good this time! Helpful staff, food very good, service could be a little quicker AND WHY only one proper beer - you have 8 pumps! At least your other site, The Bear, often has a guest ale? Edit: Just had another visit with friends and very disappointing - probably should downgrade the stars but I am hoping it was a one off? Any way, this is the feed back review they asked for - We are regular visitors and have had some enjoyable meals previously although as I commented in a previous review it is disappointing to only have one ale available with all those empty pumps on the bar! For this visit we brought some friends and unfortunately it was a rather poor experience. First of all there was a problem so there was no Prestige on tap. We were told that bottled Shipyard or Prestige were available so we ordered Shipyard then were told you actually only had Prestige! We all ordered roasts and my wife and I also ordered our usual Cauliflower cheese addition. When the meals arrived I noted that none contained the usual Parsnips? I queried this and was told none were available and were offered an extra piece of Carrot as an alternative. Surely this is not a professional attitude - to supply a meal with one of the constituents missing and hoping it would go unnoticed? As it happens three of us love roast Parsnips so we did notice! Obviously we should have been informed when the order was placed? Then the Cauliflower cheese arrived which comprised two scrawny small pieces, overcooked and with virtually zero cheesy sauce, looking lost in the bottom of the dish! Obviously I asked for a replacement and was subsequently informed they had run out. So, we obviously got the last scraps from the tray served up as a normal portion! All in all, a very disappointing visit and we almost felt cheated? I made our concerns known when I paid the bill but the attitude seemed to be that we should be grateful that we were refunded the Cauliflower cheese (!!!!) and we had one of your 30% codes for the meals and "did not know we had no Parsnips or Cauliflower cheese" Perhaps your kitchen staff should keep front of house staff a little more informed and not serve a sub-standard portions hoping the paying customer won't notice?

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Nigel Pont . 2024-09-17

MORE AT Google

Lovely food. Ashley & jade were both fantastic

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Simon Painter . 2024-09-17

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We've just had a very tasty early evening meal. Shay & all the staff were brilliant very helpful and friendly. We both opted for the pie , one Steak & Ale and One chicken & mushroom both of which were delicious. Thank you all at the White Willow we'll be back again!

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Tanya N . 2024-09-13

MORE AT TripAdvisor

Lovely food , good service . Will go back again

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Donna Walford . 2024-09-13

MORE AT Google

A brilliant pub in a great location. A lovely warm atmosphere. The staff are very welcoming and can’t do enough for you,they go above and beyond!! especially dean who welcomed us and made our experience better. A 10/10 pub! We will definitely be returning 😀

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Kirstylees . 2024-09-13

MORE AT TripAdvisor

Ok for a quick drink, food not so inspiring. Felt it was still expensive for a meal for 2 -£50 even with a 30% off voucher staff attentive and helpful

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lynne dickson . 2024-09-12

MORE AT Google

We visited on Friday 8th March and were welcomed quickly and reminded about logging the car in the car park which was useful. We were served quickly and the menu had a great variety of dishes. The calamari bites as a starter were delicious. I could not fault the steak americano and haven’t seen this option elsewhere. The meat was cooked beautifully and had no gristle in it. When we finished our mains we were quickly served our desserts and they were tasty too. Maddie served us and she was really helpful, welcoming and nice to chat to and couldn’t have done more to make our visit enjoyable thank you Maddie

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Rebecca Smith . 2024-09-10

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Nice staff, but the food I had was not nice. Everything I ordered appeared microwaved and lacked any real flavour, and the pint glasses had not been washed or rinsed properly.

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o norton . 2024-09-10

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We swore we'd NEVER go back to The White Willow! After several dreadful meals and bad experiences with staff arguing in front of customers. After hearing froma friend, that he'd had a few good meals recently and receiving a 30% off voucher, we decided to give it one last try. We were pleasantly surprised. The service was good and friendly. The food was good and the place was clean. We may be back again.

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Victoria Wolfenden . 2024-09-09

MORE AT Google

Amazing food and service provided by Maddie.

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Emma Reeves . 2024-09-08

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Friendly family pub codi and shayla are nice staff to deal with recomend this pub n8ce meals and kids area

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Brian Turner . 2024-09-07

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We had a fantastic family meal here. Food was excellent and service from Beth was great. We will most definitely visit here again.

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Darren W . 2024-09-07

MORE AT TripAdvisor

Regularly visit the white willow, including for the pub quiz. Lovely local!

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Hannah Moulder . 2024-09-06

MORE AT Google

We love it here, it’s a place for friends and family. Good people service and lots of smiles. Gareth and Codi are lovely

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SKLTN EVENTS . 2024-09-06

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Great food and prices. Bit loud on the table next to us

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Julian Gale . 2024-09-06

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Codi and james excellent service

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Peter Kearney . 2024-09-06

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Great place to eat, staff are really helpful and friendly, service is spot on, food is great.

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Andrew Kelly . 2024-09-06

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I visited here with my mum and two young children on mothers day In March 2024. The staff were all lovely and accommodating of our needs. The food was quickly brought out and looked nice. Food quality was good and worth the money. The area we were in was cosy and clean and well kept. A nice atmosphere and good food. 👍 will visit again.

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Judith S . 2024-09-05

MORE AT TripAdvisor

Visited with family, food was delicious and arrived quickly. Staff were very friendly aswell, will be returning soon.

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jade S . 2024-09-05

MORE AT TripAdvisor

Great service as always sophie and Cody looked after us all

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bridey isaacs . 2024-08-30

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Came with my partner for some drinks and snacks. Both codi and sophy on the bar were wonderful and very helpful. will definitely recommend and be back in the future

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Frank Johnson . 2024-08-30

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Unbelievable service as always Sophie and codie look after me today great girls great food and drink can't fault this place

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Bruv Jones . 2024-08-30

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Really expensive over £100 for 6 people 2 course one child's meal

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Joseph . 2024-08-28

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What a beautiful pub, felt so warm and welcoming, clean and spacious. Staff were lovely, food excellent. When in area again, will definitely visit again.

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Mother Trucker - Kirstie . 2024-08-28

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Excellent service, fabulous and tasty food. Our server Hannah was very lovely and efficient. Will visit again when we travel this way in the future.

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Olivia Woods . 2024-08-24

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Nice meal,friendly staff and good portions.Thankyou Codi for serving us today.

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Andrew Whelpton . 2024-08-24

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Fantastic Gluten Free menu- I had 3 courses - lots of options available - including desserts - not your usual option of fruit salad or brownie - I had Gluten free sticky toffee pudding which was divine - would definitely come back just for the pudding!!!! Good range of beers and non alcoholic drinks too. Highly recommend and Codi the waitress was lovely too

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Hazel Adamson . 2024-08-24

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Codi is an amazing hostess, made my experience 10/10!! Great food and service. Would definitely recommend

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Ruby Gonzalez . 2024-08-23

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We was served by codi she was lovely and very welcoming we had a good laugh and the food was really good honestly am 100% going back

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Nicole Taylor . 2024-08-23

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went in for a sweet treat with a few friends and was quickly sat down at a table. we were served by a girl named codi and she provided us with excellent service. we got a variety of desserts but all agreed that the cheesecake was our favourite!! will be back soon:)

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romana tomic . 2024-08-23

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Great food and service. Would absolutely return. We were a big family group and were well looked after

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Rachael Hart . 2024-08-23

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Loved the food and my server codi was amazing very impressed with this place! 10/10 would recommend.

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Claire . 2024-08-23

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The Chips and Fish was Banging. Beth, Sophy and Tille were all brilliant from start to finish. Will be back. For sure

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Dean Pople . 2024-08-22

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Ellie and Beth were really helpful and friendly. The food that came out for us was the ribeye and the sea bass were both perfectly cooked. Will definitely be back.

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Daisy . 2024-08-22

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A perfectly fine chain pub. Better than the nearby sevice station and 3 very good Osprey chargers in the car park

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Matthew Sword . 2024-08-21

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Service was very slow took a long time to get drinks and food order taken, then even longer for these to arrive.

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Charlotte Rebecca . 2024-08-19

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The White Willow is a pleasant venue and the pub food is good.

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Kathryn Morgan . 2024-08-19

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Great not sure how many miles the lass behind the bar does in a day but she never seems to stop, highly recommend

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Richard Petheram . 2024-08-19

MORE AT Google

Had a lovely meal here yesterday and the food passed our expectations massively. Ashley was brilliant and made sure we had everything we needed and even helped me decided on what to have as I was stuck! A great decision too I must add.

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Naomi Elkington . 2024-08-16

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I came in on Sunday and I regularly get served by Codi who never fails to provide great service! So glad the lamb shank is back! 😍

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Courtney Taylor . 2024-08-15

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Good food, reasonable prices. Staff were very friendly and welcoming. Thank you.

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Joff Brown . 2024-08-13

MORE AT Google

Had a good experience with good service. Dean, I believe he was called apologised for our food taking so long. It wasn't an issue for us as we knew we had ordered after lots of others, including a big group. Although our 4-year-old granddaughter was very vocal about being hungry.

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Chrissie Skittrall (Cskitts) . 2024-08-12

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