White Elm Garden Centre and Tearoom in Chelmsford

Poor choice.Awful Tortilla crisps served with an expensive cheese sandwich.Cakes/buns cheap looking.worst of all you cannot walk in,have to wait outside to be let in!!!

I was here to visit the petting farm and soft play area last sunday with children aged 5 and 3.... Got to the place about 9am and by 9.30am we had looked round the 'farm'... a few miserable animals standing up to their knees in standing water.... went to the soft play area and was told there was a private party and we couldn't go in... left with 2 disappointed children after spending over £25 for the experience....

Booked my daughter’s second birthday here at the soft play and petting farm because my we had been before and she had loved it. Our family and friends were all really impressed with the venue and the breakfast for the kids with exclusive soft play for our group from 9-10. We then had a marquee which was really cute and had lots of photo opportunities with the animals followed by a farm tour. Staff were really relaxed and understanding and had the go with the flow attitude you need with toddlers. Super helpful. I really couldn’t fault it and won’t be able to top it for her third birthday 😄

I’d heard good things, but we weren’t impressed. Staff not very friendly or welcoming. Seem to have a chip on their shoulder about something? Don’t seem to want to work with the public. A lot of rules on tearoom windows. Half empty, but you can’t enter until they come out and let you in. Strange. Even an elderly couple came out as I was waiting and said we would hold the door for you, but it seems you can’t go in until they say you can. Food was very average and fairly expensive. Not even table service, Just didn’t feel friendly. Farm overpriced for what it is really, but animals seem happy enough. Garden centre very overpriced. Didn’t buy anything, even sale items were expensive. Wouldn’t rush back.

The food was good with decent portions and the waiting time was acceptable however we had two very poor coffees made for us and some of the staff (not all) were rather indifferent to our needs which we found disappointing.

We decided to have lunch at The White Elm Tearoom as we had been visiting the petting farm. Its a very nice looking T place to eat and drink inside or out. The food was nice (nothing special) but on the cold side which i hate. But that said i would come back to eat here again. Staff were nice too. The garden centre was lovely and we had a look in all the shops on site including a reptile shop, toy shop and amazing sweet shop among others. Highly recommended.

Dropped in for lunch as we were in the area, cheery staff seated outside but we moved inside due to wasps. Both had lamb burgers, very tasty with a generous salad. Only minor grumble is the buns for the burger are far too big (picky I know). Fair price and left satisfied.

Had a really lovely day at this garden centre. Large choice of trees and plants and bits for your garden, some great shops outside where my mum, sister and I got great bargains on faux flowers then we all enjoyed lunch in the tea room. Lots of seating both in and outside. The staff were excellent and we got served very quickly. My sister and I really enjoyed the petting farm. We couldn’t believe how big it was and we got to feed and pet a large variety of animals. We will definitely be returning.

We visited the tea room's this morning with our son and granddaughter beautiful breakfast and lovely staff.. After breakfast we deciced to visit the petting zoo , Well what a rude person that served us , telling us we should have booked on line in a rude Manor, We didn't book as we was going to stay. She said I'll let you in as we're not busy , Her whole attitude is disgusting. Think you need to teach her some customer service skills , I

Popped into garden centre and decided to have coffee and something.?..lots of cakes on show but nothing is priced up...so you have to ask how much is this.. how much is that...not very good at all as they can change prices at any given time...surely there is a law against this? There is no price list either of cakes on show at the till....so be aware....

My friend and I often go to the tea room at White Elms but we are fed up with how they start to stack the chairs on the tables and sweep up around you - from 2.30 onwards! I know they have to clear up before they close, but this is very unpleasant and not conducive to a relaxing chat! It’s a shame because the food is very good but we will think twice before going there again.

I was told that I could swap out my sons and my food when got there to pay was told differently I said was not fair and not my problem then to be told to leave and it all kicks off in front of other people maybe I didn’t handle it well as I could of but I’m not having the so called owner tell me to leave then come outside with me head to head and push me makes me look bad when all I wanted was what they offered me I said I would pay for the swaps but not good enough really up set me I match and mirror the way I’m spoken to and swear I saw rats running around but maybe because farms there too. Maybe shouldn’t of shouted as I’m a very naturally loud person so probably make it worse sorry if you were there but all I wanted was to swap beans for scrambled egg for my 5yr old son and couple of bits for me that I was told was ok at the door

This is one of the best places to take toddlers for a morning or afternoon out. It offers an extremely clean soft play with a variety of equipment and toys which includes: dressing up; ride on cars; climbing equipment with slides and trampolines. Perfect for parents who want to let children explore whilst being safe in the knowledge they can be seen wherever they are. Shout out to Emily who is always friendly and kind, making sure the soft play is clean and in great condition for the kids to explore.

Service was efficient and friendly, food was okay if a little pricey for what it was. We were offered a table in the ‘quiet’ room which should be renamed the ‘loud’ room and we couldn’t hear ourselves think above the Towie brigade and their kids and we’re glad to escape!

After paying for an order I was told they did not have the meal I ordered so I chose a different option however the option was cheaper amd money was not returned. My five year olds sausage was dry as if it had been in the warmer too long so he couldn’t cut it let alone eat it. We were told to sit at a certain table which was by the door and it was crafty as people kept leaving the door open. It’s an ok place to pop in for a cuppa or cake as the cake is an unhealthy one off treat but other than that it’s average.

We arrived to take our 3 year old grandson into the petting area. It was ‘sold out’! The unfriendly assistant said she’d already had complaints from the public that it was ‘too busy’! When we looked through the fence there were hardly any people looking at the animals so I can only assume it was busy in the indoor play area where we had no interest in going. Ridiculous! Luckily we discovered the wonderful Maldon Promenade petting zoo straight after which cheered our little grandson up beautifully! They had no restrictions and it was a brilliant learning experience with their welcoming very interactive staff.

we have been to tearoom several times, but a freezing cold January day is not the best, the heating is totally inadequate, we met friends there for breakfast and we were all absolutely frozen, even the staff were complaining of the cold. they only have...

We visited white elm farm for a family Christmas Day out. We had booked the grotto which was fantastic. We then went to the petting farm, which was not included in the grotto price! We fed the animals, and again, a wonderful experience. We then...

Not sure if this is the right place for this review but couldn’t find one solely for petting farm. But the cafe in the soft play area is my concern. We went there last week and the lady serving behind the counter was coughing and...

Clearly don’t want to serve their customers state they serve breakfast until 1130 but then can’t be bothered and change the rules to what they want. Strangely enough I could have a curry on a Sunday morning but the chef can’t cook a couple of...

A wonderful place to visit, especially with children. My family and I visit regularly. My son loves the animal park, I love the shop/ garden centre and we all enjoy the cafe. The food itself is good but not always exceptional, the location however is...

I have visited with my grandchildren a few times lately. The petting zoo is interesting to walk round and is interspersed with child friendly play areas. Entry prices are reasonable. There is also a soft play area which includes another cafe. Today, when I visited,...

You have to ensure you book to visit the farm (fine) there’s two slots a day, one Morning, one afternoon. Caution, the cafe doesn’t adhere to its own serving times, don’t expect to turn up pre 11.45am for breakfast and for them to still be...

Resturant is very hectic, would benefit from table service. food is very nice, but at almost £8 for a sausage panini with 1 sausage inside - massive rip off!! Brought this up with a member of staff, who said that due to the cost of...

Come here all the time. Lovely farm with soft play which is clean rather than sticky and gross! It is well priced and annual pass well worth it. There is lots of play equipment outside and animals are well cared for. Tea room is lovely...

The garden centre cafe has inside and outside seating - was a lovely day so we sat outside. The cafe had one gluten free cake option, cappuccino cake, which was delicious. Their full menu could probably be adapted for someone gluten free but I don’t...

We have been visiting the farm for many years and its always been good value and well kept. Over recent years money has been invested making it even better. The children can still feed and stroke animals but there are small natural play areas which...

Visited with family for breakfast and ordered an eggs benedict and pot of tea. Tea was pleasant, the food ok although way too much Hollandaise sauce on the eggs. What made this a negative experience was that one of the orders was wrong and resulted...

Oh dear. I like to find something positive in all things so, in this instance, the tearoom was clean and well laid-out. Unfortunately I can't find much else to recommend the experience. I last visited this tearoom many years ago when it first opened and...

I had the best day there today. So did my husband. It was a lovely sunny day, the staff are always so friendly and helpful. Our main visit was for the petting farm. It was lovely visiting all the animals. They're always in such lovely...

Specifically visited here as there is a quiet area and my friend has dementia.. so noisy!! children screaming and running around… very messy tables and floor. Took ages to get served and I had to leave my friend at the table while I went to...

Extremely overpriced for terrible food can’t understand how they can charge so much and send out disappointing below average food. The staff are miserable and clearly can’t be bothered. Awful experience.

First time here and it will be my last. Whilst the cafe appears clean and pleasant the staff bring it down with their rude, abrupt, eye-rolling, uncourteous, cant-do attitudes. The food is extremely overpriced and lacks any flavour the price they charge for the standard...

Fantastic Sunday lunch. Excellent value and really great quality. The beef was tender, the veggies perfectly cooked and the Yorkshire pud crisp.

We visited the farm as a family and decided to have some food before. The covid rules are ridiculous as all family was made to stand in the queue to order. We went to get a table and a young boy who worked there was...

There was a big queue for a table, normally a good sign but in this case caused buy extremely cautious Covid systems. This means you are expected to decide what to eat whilst queuing. Nearly 90 year old mother was unable to stand in queue...

A super place to enjoy lunch, coffee or cake. There's a great outdoor area with shade,plenty of free parking and delightful staff. It's always clean and well-, and the food is delicious,fresh and keenly priced. There's a quiet room available,or the larger main room.

Great place for lunch, good selection of healthy or indulgent good. Service good. The petting zoo and soft play area good.

The nicest staff / best price tea room and a very fair price !!! The outside play area amazing and inside soft play so clean !

We visited mainly for the Petting zoo but had a lunch afterwards. I ordered the Coronation chicken sandwich. It was very disappointing. Cheap white sliced loaf which was dry around the edges. The filling was less than generous although taste was OK. It was presented...

We were disappointed with our experience in the tea rooms today. The Chilli lunch was very poor quality. The accompanying rice was full of water. The meat was tasteless. We left the meal on the plate and passed our concerns to the assistant. The apology...

Visited the garden centre today and my mother-in-law became unwell. I told Kate, a member of the restaurant staff, who immediately gave assistance. She brought water, something to eat, and a wheelchair and then helped us to a table in the restaurant. She also came...

Had lunch here the other day with a friend, Had to sit inside due to poor weather. Waited a while for a table but that’s because they clean them down so didn’t mind this and you have to obviously give name and number or scan...

We meet up with wife's sister and husband for lunch as was between both homes. Food was good and tables outside clean and good space between them.

Really lovely & helpful staff in the cafe made for a great visit. Also visited the farm today - fab place to visit with babies & young children.

On arrival we enter garden center and walked on to petting farm wellie are a must if it’s been raining the night before animals were healthy and eager to feed from children and adults alike .lovley little farm with pigs,goats,lambs ,lamas,chicken and much more ,we...

Took my 2 year old here on a sunny Thursday in term time and we had a great time. There were lots of animals to feed, all looked well cared for and with nice living spaces. There was also outdoor play equipment dotted about the grounds in case the kids want a break from feeding the animals. The place was not too busy and it was easy to social distance. The cafe was quite busy but staff explained to us how to stick to their Covid guidelines in a clear way and easy to follow way, it has obviously been well thought out. The staff were all very friendly and the food came quickly. The kids’ hot chocolate was wonderful on a chilly day. Much more to see than I expected for the price and I’ll definitely be going back.

It was our first time visiting here since the coronavirus and now I wished I had not wasted the journey. Talk about an over reaction to social distancing at the cafe today, not being anywhere near this female member of staff and she was shouting at us to move away from her backing us away from the door and forcing us to step over a rope at the side of the cafe to social distance before letting us in ( especially my 70 year old mum) If we had hurt ourselves they would have had a massive claim against them, hardly health and safety. Might I add we hadn't even entered the cafe and we were masked. We were told we had 20 mins to have a drink and leave, my mother asked if we would be chucked out even if we hadn't finished on time and she was insistent they closed at 4 and you were out even if you hadn't finished! When we chose to leave because of such an awful experience she gave us a dreadful look and never said a thing. Hardly a welcoming and I don't ever want to return. They were lucky I had even returned considering the tea was awful on my last visit but I was willing to give them another chance, this I won't be doing again!

1st visit to white elm today and won’t be my last! Fantastic garden centre! The petting zoo was great for my little one who’s 2, my partner and me also enjoyed feeding the animals! We had lunch in the cafe which was so well organised due to COVID-19! I would recommend a visit to anyone who loves plants/animals.

I came here with my two young children (3 and 4) for lunch, right from the start our waitress was so warm and welcoming explaining the new procedures that they had in place. She found us a lovely table with an umbrella outside allowing us to sit on a larger table despite there only being 3 of us - but was welcomed as two little ones take up a lot of space. The lady kindly explained the new ordering process which meant only one person inside at one time. This is very difficult with 2 little ones, but she quickly said take your time and let me know and I will watch your children for you. Despite being on her own greeting she stayed and spoke with my children to ensure they stayed seated.The food was good - no complaints, but it was this lovely lady that made it for us.

We visited today, pre booked online for a morning slot (slots due to covid social distancing). What a lovely place and great find! Family of four (one 4yrs other 8yrs) for around £15, lots of animals inc wallabys, alpacas and usual farm animals. The farm feels new, clean, fresh and animals look healthy and well looked after. Cheap animal feed with a bucket which is great as the bag feed always rips! Couple of play areas perfect for younger children. Man on reception very friendly and welcoming and explained all the covid rules. Thought processes in place were excellent, lots of sanitiser about too. A friend has been saying for a while to try it and so pleased I did, little gem and great value for money (even managed to swap my booking to a different day after originally booking wrong day on line - was swapped with no fuss). Will be back!!

the garden was well stocked with lovely plants and ornaments and the lady on the pond counter was very helpful and knew what she was talking about and the girl on the inside check out need to cheer up.didnt say hello or helpful.but other then that was good to get out during lockdown

Lunched here recently at around 1pm. Managed to get a table in the "adults only" area but the noise from the main coffee shop/eating area still came through the open archway between the two. Very busy with a lots of parents and very young children and decibel level incredibly high. Food was ok but panini was thin and very little filling for the £7. Pot of tea served with a very large cup which took the entire contents of the pot. Cakes looked inviting but none of them priced - one should not have to ask the price before deciding on whether to purchase; everything else is priced on the menu so why not cakes individually? If you visit after about 2.30pm, it seems to go quieter but would not return during main lunch period without ear defenders.

Called on our way to Maldon for a cup of tea and cake very good lemon drizzle and plenty of gluten free options

Arrived for lunch with my Mum to find the tea room was very busy which I find promising :-) There were two empty tables but both were without chairs! My Mum asked a member of staff if there were any additional chairs, she was very disinterested and not at all helpful, just said no. So my Mum asked other guests if she could take unused chairs from their tables for us to occupy one of the vacant tables. Food, once we were seated, was okay.

We had an absolutely fantastic day visiting the garden centre, Santa's grotto and the tea room. The elves and Santa were amazing and it was a truly magical experience. We have been to the petting farm and soft play previously and it was great fun. It does get muddy so don't forget your wellies! Santa's grotto is separate from the farm and is such great value. The displays were stunning and we had a truly memorable experience. Thank you so much. Highly recommended!

We’ve just come back from a Santa visit at White Elm. We did breakfast with Santa. I can’t recommend it enough. We took our 4 & 7 year olds along, the breakfast was great. Lots of variety of foods for the children. The elves entertained the children until Santa arrived. Santa was amazing! He spent time with all of the children & was interested in what they had to say. The grotto itself was lovely. The quiz along the way was a great way to keep the children entertained. Thank you so much White Elm, we’ll be back next year.

Took my elderly parents for lunch. Booked by email and they even promised to provided me with a wheel chair from the car. A warm welcome and lovely food was the order of the day. Their Gluten free menu is great and gluten free cakes the best. Yet again they are my first choice for tea room even though I don’t live near by

We visit here often and the last visit was a disappointment and today s was a shambles .... the sausages where off and once I complained there was no remorse What So ever. They gave us back the same breakfast that was now cold saying the chef tried them and they was fine ...let me tell you they was off. Spending £40 on a breakfast that was cold is not acceptable. Being a bussiness owner myself I was shocked at the way this was handled ... I spend a lot of money there will have to find somewhere else.

I absolutely adore white elm petting farm, the whole atmosphere is amazing.I have visited white elm so many times and each time it just seems to get better. I love it so much I had my sons birthday party there. The party's are absolutely fantastic. The food, staff and farm manager ensured that the party was a success from the start.The farm itself is a good size, the animals are well looked after and you can get up close to them. There are play areas for children, a sand pit and an indoor soft play area for the kids which is perfect on an autumn day.The main restaurant is lovely, their homemade cakes are delicious and the service has always been great.Finleys sweet shop has the nicest icecream and sweet selection, it takes you back to being a child! I would highly recommend it to everyone!

We hosted our annual NCT party here, this year for our five year olds, and it was fantastic. We had exclusive hire 9-10 of the play barn which is plenty big enough for 5 year olds, then a tour of the farm and feeding from 10-11. The guy who looks after the animals was passionate and knowledgeable about his animals and they’re all clearly very well cared for. The party comes with a simple breakfast of pastries, cereals, and yogurts and a wide range of other foods are on sale from the cafe in the play barn.

Very nice place to visit especially if you have children first time here will go again some time good for young ones under two play area

Took my wife and mother-in-law for breakfast here this morning, what a treat !!!! I had the full English, large I hasten to add, bacon was to die for, sausage, eggs, hash browns, mushrooms, tomatoes and toast, wife had Salmon with poached eggs, Mother-in-law only Scone but excellent, very good value for £24 including three coffees, would definitely recommend, well done to all staff

Can’t praise this place enough, the garden centre, the restaurant, the gorgeous little shops, the petting zoo are all simply lovely. There’s also Jamie’s Fruit and Veg shop which has a superb range such as fruit, veg, dairy, jams, sweets, cake etc and is run by the nicest friendly people. Jamie’s also has an in store butcher and the meat is second to none. I think I buy out their entire stock of salmon parcels weekly as just delicious.

Lovely day out. The team rooms is possibly one of the best ive ever been to, food is superb. The garden centre itself is good and the petting zoo / play barn keeps the kids entertained for a good few hours. Reasonably priced 👍

First time visit on a hot summer's day. Yes it was in the school holidays so the place was very busy, the petting zoo and the restaurant. The farm shop I thought was slightly overpriced, the garden centre shop stocked many items from tools to summer houses. But I was here for lunch. A vegan option - yay! - a curry -let's give it a go. My friend had the scampi and chips.

We came with 2 sets of friends for breakfast. The staff were friendly and the service was good. The disappointment was the food. The quality of produce is below par and the quality of cooking was lacking. A few of our party had poached eggs which arrived with white and yolk apart with the yolk hard. Could easily rectify problems as a lovely setting and location.

Very well run petting farm and tea room. We ran out of time to look at the garden centre as we had so much fun on the farm.

I and my fiancée wanted to have some breakfast here. We got in the line 20 minutes before breakfast ended, when we finally got to the till 20 minutes later because the line was that long, the lady not so kindly informed us that breakfast was now over. Very disappointed, bad staff, don’t go here if you want to have a good time.

We came for lunch and to visit all the other attractions. We ordered lunch and saw a sign that said there was a forty minute wait for food, a pain but the restaurant and staff were very busy. We waited well over an hour for our food, with no apology, the food was ok and average price. We took our young grandson to the petting farm, I thought the admission price was quite expensive. We visited the soft play area which our grandson liked. We only visited the old fashioned sweet shop, which I thought was very good, lots of jars of sweets, reasonable prices. The lady behind the counter was very polite and friendly

Had a lovely morning at the petting farm with the family.. my 4 year old loved it my older ones 9 and 11 also had fun but got bored much quicker then my youngest. we didn't realise how big the garden centre was it's a lovely place to visit, there are lots of little grey huts that sell different things.. all the staff are friendly and helpful.. the only negative thing I have is that a can of Pepsi was £1.35 which I thought was a lot for only a can..

Visited with my parents for lunch and a wander round the shops. The cafe was very busy as you would expect during school holidays and at lunch time. We ended up on a table outside and that was our first mistake. The decking is rotting and it’s like being in an earthquake! Every time someone moves the whole area rocks. We ordered food and waited....we waited almost forty minutes for two scones and a sandwich. The sweet chilli chicken sandwich was a disgrace...cheap supermarket packet bread...rubbery bland chicken with a teaspoon of sauce, the salad was a quarter of a tomato with one thin slice of cucumber and some grated carrot..it cost almost six pounds. My parents said the scones were dry and barely edible. I feel this cafe has become a victim of its initial success but if standards continue to drop this won’t be a problem for much longer as people will not return!

My family and I come ever Sunday, and we love it. The team are so helpful, friendly and accommodating. They have so much food and variety, and the venue is fab.

I am a regular at this place, me and my family come weekly. There has been substantial change over the years. However the food quality is great, portions are sizeable and the service is fantastic. This has become a core part of my weekly family routine. This is a place that bought us together. Definitely come!!!

White Elms includes a petting farm which is great for little ones. Visited with our 18 month old grand twins. They LOVED it. Good variety of animals to pet and feed.

We came here with family in July and had a lovely afternoon.

this is the 3rd time we've come to the tearoom since June and have to save its a nice place. The foods lovely, the staff and hard working but helpful, has a nice decking area. We did have a wait on food and we were informed. I watched through the door and the 2 kitchen staff were flat out and didn't stop, maybe an extra staff member could help over the busy periods? The menu has also changed but I think it has a better choice now

We came here with our family on 22/07/2019. The garden centre is lovely. There is lots to do for the family. We went around the petting farm which was good and then had lunch in the tearoom. The food was great, very fresh and filling. The staff were very helpful and all seemed to work together very well considering it was busy. I would recommended this place to family and friends in the future

Visited today was a lovely place all round. Had a great lunch in the tearoom all the staff were very friendly and nothings to much. There was a slight delay on food but it was worth the wait. We will be back very soon

Normally go here about once per month for lunch. Arrived just before 12.00 at got seated all ok. I ordered a Ham Salad my Girlfriend wanted Tuna Mayo Sandwich made with Gluten Free Bread which was not problem She had a Tin of Rio and slice of Choco mint cake also Gluten Free. I had a pot of tea for one the bill was about £19 seemed ok to me. The food came very quickly and my Ham salad was extremely filling to the point i had to leave a bit of salad as i was pretty stuffed at the end of the meal. My only complaint if only very minor was they used to have big tea pots that you could fill up your cup 3 or 4 times and some. But they have have got small teapots that only hold 2 cups and do not supply extra hot water to tip into the pot as a top up. Im sure if i had asked i would have been given extra hot water to do this. But my only hope is bring back the large Tea Pots. Shame about the other Poor reviews as i have never been disapointed at the Garden Center Cafe and feel you should overlook these poor reviews and at least try it out.

Called in fo breakfast on our way to maldon have visited this place many times in the past and always had lovely food ordered a big breakfast the bacon was under cooked and very fatty only came with 2 mushrooms and the smallest piece of toast not a very nice breakfast at all such a shame we won’t be returning

We were looking forward to a nice brunch at one of our favourite tea rooms as we hadn’t been able to visit in a while. We won’t be going back anytime soon either.

I visited White Elm Garden Centre and Tea Room on a Sunday. The centre itself is lovely, however I decided to order some lunch from the tea room. I am aware that they would be busy, it being Sunday lunch time and there was a sign stating it would be a 30 minute wait for food. I ordered a sandwich and a can of drink, which are in a fridge behind the till. I expected to be handed the drink and then have the food bought out to me, but no. I was told they would bring me my drink. So I sat and I waited, and I waited some more. After 40 minutes still no drink, I went in to complain and even then they tried to say they would bring it to me. I pointed to the fridge and said "the drinks are there, why don't you just give me the drink now whilst I'm stood here" With much resentment I was handed the drink. I asked why I was still waiting after 40 minutes for a drink and a sandwich, to which I was ignored. I sat down and another 15 minutes later I finally got my lunch. An hour for a sandwich and a can of drink is absolutely disgusting. Clearly something is not working in your kitchen or there is a severe breakdown of communication between front of house and kitchen staff. Your systems need to be rapidly improved before you lose anymore custom.

Have been here several times in past few years with grandchildren and they always enjoyed it. However we went again today and were very disappointed, entrance is quite expensive, numbers of animals seemed to have dropped off and there seems to be fewer that you can actually feed.

As well as an excellent nursery for all sorts of plants, shrubs, trees etc, this place also has a nice restaurant where you can rest a while & have a good cup of coffee & a snack, or something more substantial if you wish & all for a very reasonable price.

Food is not good, I will not be returning. Such a shame because it looks like such a nice place and the staff were lovely

Went to White Elms for Bruch with a friend. My friend wanted Cheese on toast, but was told they didn’t do it, so she chose a cheese toasty, and picked SRAM led Eggs on a muffin with Smoked Salmon.

40 minute wait for food, it was busy, but drinks were served when the order went in. Great menu, especially for gluten free, although on arrival the bread(regular)could have been fresher. Good range of tasty cakes on offer too

2 kids meals = 1 sausage handful of chips

I brought my niece here the other day whilst in the area. They had a notice that they were not serving hot food other than potatoes or chips. Brought my husband back over the bank holiday (a 45 minute drive) to try the tea room in the hope that there would be hot food this time (as it looked good on the menu) only to be told they stopped serving food 15 mins ago (at 2.40pm??). I am gluten and dairy free (intolerant), so asked what cakes or anything else they could offer - which was nothing! I did ask if they could still serve any other food like a sandwich and they said they couldn't, even though food was still coming out from the kitchen for about another 20mins after we sat down. Our pot of tea was only filled 1/3 with water and 1 tea bag - so 'just' enough to fill the 2 cups that came with it! I did check their website/social media and nothing said about their bank holiday Monday opening hours or food serving times in the tea room. We wont be making the journey over again. I spent £50 in the garden centre when I previously came with my niece, so with the service they are offering, I'm sure they'll be losing money in the long run. One member of staff that has got good customer service was Claire, the waitress table serving in the tea room.

Went to the farm on reccomendation from a family member and pleasently surprised how good it was lot of animals to feed and see.

Well what can l say but a big thank you to all the staff for making our grandchildren really happy yesterday From Lee taking all the little ones round the petting farm and explaining about all the animals and their habits!!

Came to see santa with my daughter. Our second year running. Lovely walk through to santa and he is good with kids.

I visited yesterday with my friend and our young babies, it was absolutely freezing but we still had a lovely time.

Gandkids live in a city where there are no farm animals, so we took them to the petting farm where they had a great time feeding the goats, pigs ,alpacas etc, we bought wellies before our visit but needn't have as they have welly hire at £1.50p per pair. We adults liked all the small pop up business units, myself especially the maritime art studio ,with great Thames barge paintings. Garden center has a large selection of gifts and we bought several hard to choose birthday presents. Allow visiting time to include browsing around the units & shop

Visited with my daughter, son in law and grandson recently. Had our usual wander around the lovely little shops and went for a coffee. The menu looked so good we decided to have lunch. We adults had a selection of baguettes and wraps, my grandson had a children’s lunch box which had a good selection to choose from and a free activity book...well worth £4.99! I opted for smoked salmon & cream cheese wrap which was generously filled and very tasty. Lovely little local place worth supporting.

Breakfast here was very very good when first opened, but since then the restaurant has become quite busy and now the breakfast food is pre cooked and kept warm but only just warm. When it is served it is only and I mean only luke warm. Not nice.

took my 2 grandchildren to feed the animals at the farm they had a lovely time after we had a bite to eat lovely coffee and reasonable priced then we went in the in door play then the out door play over all a lot of fun

Went to visit the farm and tea room, on arriving we went to the tea room and had lunch for 4, whilst in there black clouds emerged and it poured down with rain. Looking at the farm it appeared very muddy and large puddles. We politely requested that due to this would they give us a voucher to return on another day. Lady on the counter was reluctant and called her boss over. When he came over his first sentence was “who’s got the problem”. We politely explained the situation. His response was quite argumentative and arragant, saying well if you went on holiday to Spain and the weather was bad you wouldnt get a refund!! He was so rude in his response and clearly would not offer any kind of refund or voucher so it worked out a very expensive lunch out. However had he given us a return voucher we would have came back another time, spent more money in the cafe and the shops and probably recommended it to others. But solely down to the arragant unhelpful nature of the staff we will not return and will not recommend to others. If this person is the manager then he needs to do some customer service training!

farm reasonably priced and nice little selection of farm animals, our little girl enjoyed it. soft play really good with lots to play with. tea and cake in the restaurant was lovely. definitely recommend