Wetherspoons in Cornwall, Isles of Scilly

I was insulted and humiliated by the woman behind the bar, Julie. This isn't the first time we've had to deal with her cocky condescending attitude... Then when challenged on her disgusting attitude, she played the victim, to which her son, Tom (shift manager) came running over from his friends that were all stood drinking beer at 12.30pm, and kicked us all out. My parents of 70 years old, myself, my wife and toddler. Absolute disgrace!! She has absolutely no people skills. Having her on front of house, is a joke. All this escalated from politely asking for a cloth to wipe down our table, because it was grubby and wet from previous customers. I'll never go in there again....

Yet again our lunch was ruined by the very rude bar maid Julie, she has no customer skills, is rude and self entitled. I will be avoiding this establishment from now on.

Do yourself a favour - avoid. The place was dirty - only stayed because I was hungry and in a hurry. The tables were sticky, the cutlery was not clean and the toilets. There was chewing gum in the urinals and on the floor. . The food when it eventually arrived was far less than average. Unusal for a wetherspoons as they are usally a safe bet - but noticabley not a nice experience on this occasion

Excellent meals had an evening meal and a day later breakfast. Staff were quick to clean up tables and worked hard food was tasty and HOT well done best weather spoons I have been to in a long time

My expectations were low. My son persuaded me to go here and I'm glad he did. There was an awards beer on tap (it was so good I forget its name!) and it was fantastic - really fantastic!! cheap too. Food was fast and much better than I expected. It's certainly not "upmarket" but I go to see a lot of local Penzance folk letting their hair down on a Saturday night, had very passable and reasonably priced food with excellent beer at a remarkably low price - great VFM.

Went for breakfast today, to be told - no bacon!! Or, hash browns, or, scrambled egg on toast......even though they had sausage and egg muffins, so, had eggs in the kitchen - but couldnt make scrambled egg???? We had to have toast. After enquiring as to why Wetherspoons didnt have bacon and other items for their advertised breakfast, was given the excuse, due to lockdown and Covid (this is Cornwall in December) that deliveries never arrived.......what an absolute disappointment, wont be returning!!

Ordered 2meals and drinks ... wanted all day breakfast. It arrived and no bacon so questioned it and they had decided to replace with a vegetarian one !!! When I said I didn’t want they said would replace with meat one ...15 minutes-later same plate of food now dried up comes back and they have cheek to deny !! They claim it’s meat but clearly vegetarian... place is dirty , no tables get cleaned . Not COVID safe

Ordered off the app so quick and easy and less contact with staff. We opted for the fries, nachos and chicken wings i believe it was 3 for £10 really good value and really tasted good.

We ended up eating here on our first night in Penzance as due to a technical problem at our much anticipated fish restaurant and they had to cancel on us! It was a Monday night and quite a lot of pubs and businesses were closed.It’s a typical Spoons. You know what you’re getting. We both had burgers and were totally satisfied. We spent a fraction of what we would have done in the fish restaurant too, particularly since we were able to take advantage of the Eat Out offer. Bonus! No complaints from us.

went in for drinks only but the staff were very friendly helpfull well organised .its well worth a visit

When we came in we ask for the menu and they said they didn't have any because they Wasn't getting them intill next week and they wornt print any because they had no ink they made the wrong order when they brought the new one out it was wrong too and then when we was having a meal and then suddenly the had menu We was group of 5 who go to spoons quite often.we have learning difficulties and need visuals when we go out to eat today was a very disappointed

Went for breakfast with friends today. Disappointed with low rent half cooked breakfast. Almost raw bacon.... very undercooked eggs.... about 4 baked beans.... terrible.... dirty pub with miserable waitress Bar staff was friendly 🤷‍♀️

Waited by the door as instructed for 20 mins but no one attended to us - woefully understaffed and packed with customers who in many cases were not worrying about social distancing. Long queuing for food and again no social distancing being observed when queuing at food counters. Not enough staff to ensure compliance with COVID and this packed, not very clean and happy eatery is not a safe COVID dining place - we left and felt unsafe to stay.

Cheap pints. Good place to stop off for a few cheap ones on a Friday night before going somewhere fun.

We had a family meal here and to be fair, it wasnt terrible but could do with a few improvements. I had a burger that wasnt particularly hot and the sachets of salt had clearly been wet at some point. No problems with cleanliness and the staff were nice and friendly.

Very dirty throughout the whole establishment. Seats and carpets were filthy and needed a good shampoo. Decor was bashed tired and stained. Toilets needed a good clean. The whole place needed refurbishment. Food was adequate but nothing special. Will never go there again.

We visited this Wetherspoons at a busy time - around 6pm. Generally the service was efficient and friendly, quality of food was good and good value.However there was a general lack of organisation and cleaning due to low staffing levels. All the tables outside were dirty. We had to locate a member of staff and ask for our table to be cleaned. She came out and wiped ours down - but didn’t bother to wipe the others.

Poor service dirty tables miserable staff. The place could do with a good clean seriously don’t bother. Such a shame

This is not a place to visit if you want a 'pleasant' evening. Tables were dirty and the pub was full of loud, drunk youngsters. We were even treated to a fight breaking out - what joy!

Today is 4th pubs have just opened and I was with work friends all of them were aload in and they trued to say I had cannibis on me when I don't smoke and I'm the only person in the que bare feet be person who they did same to who is mixed race I feel this was not just a quinsadnce I this is 2020 I expect more from the staff the manager of all people I will not be going again to be racly discriminate against by the manager I hope he gets sacked

We haven't visited this Whetherspoons for a number of years as in the past we had found it dark inside and not very friendly. However this year we made a return and were surprised. The whole place looks 100 times better and the staff were ok, some could do with a little more table training but behind the bar staff were good.(The staff on tables need tobe more closely monitored and to know not to come up on your first mouthful in passing and ask if your food is ok and they should not clear plates until the whole table has finished.)

I was here in December. I had planned to go elsewhere but Cornish Sunday evenings see a reduced range of options for food.The food here was great. Nothing special but all was perfectly good. The service was good too.I have been to a number of Wetherspoons across the UK.The are reliable if not spectacular options.

Overall great food as always and good drinks. Just one problem which was the Disabled toilets door (near the staff doors for the kitchen) is old and stiff. It’s good for being Radar scheme but the door latch needs replacing. That’s the only problem with our visit. Do recommend.

What terrible service. Visited today c 4:45 pm for meal .. ordered fish and chips told no fish, reordered ham egg chips told no fried eggs, reordered burger told no burgers, reordered pasty saying what could poss go wrong with a pasty order in Cornwall , guess what no pasties .. poor daughter was knackered running back and forth to table! The girl serving treating her like she was being a complete nuisance by keeping HER waiting .. no apology just a sour face stare. Maybe it would have been easier to let us know what they actually did have. Amazingly bad. Won’t go back

Visited this pub for lunch whilst doing a sightseeing tour of the area whilst visiting St Ives on a short Holiday with relations living in the area My wife and I visited this pub on Sunday 17/11/2019 for lunch. I ordered lunch and drinks at the bar after my wife had found a free table. I got up to find and bring to the table some condiments, salt pepper ect but there was no salt, just then two Wetherspoon employee's one of them who looked as though he could have been the Manager as he had more badges and whistles on him than the other were nearby the condiments table, I politely asked him if he could find me some salt, his reply was that they had ran out of salt and were expecting a delivery tommorrow, I replied to him then why are Customers NOT been informed of this before ordering food from the bar?, he rudely turned on his heels and walked away without any explanation. I returned to my table to await our food arriving and watched several customers asking and searching for salt without success and judging by the look on their faces were not very happy, one Lady confronted him regarding the salt issue and was again given the same reply. 10 minutes later our food order arrived served by who else but the same tall blondish young man that I had spoken to previously, as he lay our food onto the table I suggested that there was a Tesco Extra and a Co op four or five doors away in the same street where he could buy two or three large tubs of salt for less than a £5.00 and keep the Customers happy, his reply to me with a big smirk on his face was ( You should have called into one of those before you come in here then ) I would suggest that management put him on a extended course of Customer Service before he costs your company a lot of money. The Two Stars Awarded reflect the Attitude of this man only and not the pub, the food or any other member of staff .

We just had our dinner here and was excellent throughout. Served by attentive and polite staff. Food and drinks all excellent (both had fish and chip Friday special) when it came to paying I had to ask if they’d missed something off the order as was ridiculously cheap! But nothing missed, was just extremely good value for money! Would definitely go again!

I ordered a coffee and found a quiet table in the corner. 15 minutes later, 3 teens come up and say they have ordered food for that table. What a cheek! It was just easier to move for them. They did say thank you and I made a joke I could have had some of their food. One didn't get it and got a bit lairy. I mentioned it to the staff and they explained they may have used the App, gone for a fag etc. In fairness the staff were courteous, friendly and professional but I did not enjoy this visit to Wetherspoons on Market Jew Street, Penzance. Since editing this review I've learned that Penzance has quite a problem with substance abuse and homelessness leading to quite a seedy atmosphere in the evenings around this establishment.

You know where you are with 'spoons, you can always get a hot meal & it's consistently priced wherever you are.Popped in for a late lunch / early dinner on a rainy day. Busy but didn't have to wait long. The vegan sweet potato curry was really, really good!!

Plenty of seating. Standard spoons. Good pizza. Good view of the Main Street. Food came quickly and service was good. No complaints.

Rude sullen red headed barmaid. Served a round of drinks to the family and then sent another member of staff to the table to check our 22 year old daughter for ID. She had to go out to the car to get it - this is illogical and inconsistent to challenge after already serving the drinks. Won’t be back!!

We now search out wetherspoons, on holiday in Penzance, use the App, no problems just like the one in St Ives")

Both had the chicken with cheese and Bacon. It was very overcooked. Couldn't eat half the chicken as couldn't cut it

No good choice of beers, no european beers. The food i was served ewas of bad quality and the meat seemed to be quite cheap. the toilets were really unclean. i recomend to avoid this place! stay as far as posible

Food arrived 5 mins after ordering. Food was ok normal weatherspoons standard. Butter for toast was so runny it was more like oil. Bit of a hike to the toilets which were just plain dirty.

Went here as the restaurant we wanted to go to The Mermaid Alley was closed and I know Wetherspoon do vegan dishes. Ordered food. They didn’t have lime cordial for my drink. Waited 15 minutes to be told no quinoa salad. Ordered vegeburger. Waited another 10 minutes. Food came, partners food was cold. Obviously cooked before they realised they had no salad and left on the side while they did my burger. No roasted veg as ordered. Had to ask. They came dripping in oil. no refund for difference in price of salad/ burger. 10 minutes after leaving I was violently ill and had to spend the next 2 hours in the toilet of another pub.

Steak on Tuesday,always good. Staff always friendly. Eggs Benedict as good as you can get anywhere. A great atmosphere for breakfast lunch and dinner.

Not one of the best Wetherspoons I ve come across. Small, the menu unlike others across the country had nothing of the local dish,s

You know what you are getting Spoons its good value for money, you dont get ripped off. I have been coming here for years when on holidays.

Good value for the money and you always know what you'll find no matter which location you visit. Abundant selections on the menu (including vegetarian, vegan, and gluten-free) with the ability to make special requests as well. Good variety of beverages with local brews. Servers often rushed and sometimes slow to clear tables but generally friendly and accommodating of patron requests. Excellent corporate policy to renovate older business structures for their new use.

A good place to meet up with friends for a chat over a very reasonably priced lunch and a pint. The beef and ale pi for just over £6 was very acceptable. Beer at a reasonable price and coffee gets you free refills. Pleasantly suprised. Comfotable and clean surroundings.

Very nice wetherspoons fast service very friendly. Bit of a walk up a hill but then again Penzance is a hilly town

It's a Wetherspoons, so you know what you are going to get - a good range of real ales, very competitively priced, and their standard menu, which to be fair has some decent items on it. Docked a point for the pro Bexit drivel around the place.

What a pleasant well turned out Pub. Clean, tidy, very pleasant ad helpful staff. Very good food well presented. Makes a change from my local..

Visited on a Saturday afternoon after a sporting competition nearby. Six Nations on the big screen which was a bonus. The place was busy but not overcrowded (easy to get a table). Meals were of standard Weatherspoons offering. Reasonably priced and satisfying but nothing special. Service was prompt and polite.Would visit again.

Outraged if I’m honest. Me and a friend went for dinner at around half five in the evening. We are both 15 but didn’t realise we had to be 16. We ordered off the app and were waiting patiently when a worker there came up to us both, hands on the table lent close and rudely asked for ID. We kindly explained that we didn’t realise and asked if we could cancel the order. He snapped at us and said it has already been made and we need to eat it quickly and leave. His attitude was disgusting for no reason we didn’t even do anything. After storming into the kitchen he practically threw our food at us and when we asked about our drinks, he questioned if we had even ordered drinks as if we were lying. After sassily explaining he deals with the food he stormed off. All throughout the meal he was giving us looks and overall we felt judged and uncomfortable. I’ve never heard someone handle a customer so rudely and the experience was completely ruined. The food is nice there and usually one of my favourite places to go. Apparently the staff are different in the evening.

Plenty of choice of beers and food .Its good and literally as cheap as chips .Ideal for a quick eat and drink

Die Kette hat im Zuge des Brexits alle Biere der EU aus dem Sortiment genommen. Ich lasse nie wieder auch nur einen Pfenning bei diesem xenophoben Lokal.

The quality of the food at the Penzance Wetherspoons is unquestionably good; a varied menu, good portions and well presented. Obviously it all tasted great too. But it seems that the Wetherspoons drive for efficiency just goes a bit beyond what their customers actually want. It also seems that some of the staff don't really know much about food and drink. I say this because on our first visit I asked for a bottle of Malbec (which is on the wine menu) and the bar lady did not know what Malbec was and thought that all the wine came out of a tap. This was not available so we had a great bottle of English Sparkling wine (Denbies) but to my horror we were given wine glasses instead of flutes. We ordered starters and mains and only waited about 5 minutes for them to be served - except the mains came out 10 seconds before the starters! After taking the mains back we ate our starters, but the staff were hovering about seemingly desperate for us to finish as the clock was ticking on their performance screen and our table had turned a red status. Eating in a restaurant is not just about filling your stomach; it is about enjoying the ambience, talking, drinking and eating the food at your own pace. Wetherspoons should ask if customers are in a hurry or if they are wanting to go at a slower pace.As I said at the beginning though , the food quality was great and value for money very good too.

I went here upon recommendation while staying in Penzance. My B&B's breakfast was very basic, so I treated myself to scrambled eggs and unlimited refills of Lavazza coffee for less that £3! Bargain. Cheap and cheerful, but that's all I needed.

Well back in Penzance again hunting for pitrates - Alas the hot weather of the summer has gone. But things were not too hot at Wetherspoons. There seemed to be an issue with the Disabled Toilet that went unresoled for longer than it should have. As a person with problems walking it took a lot of effort to get upstairs to the Gents.

You know what you're getting in any Wetherspoons you go in, and this one is no different from any other, cheap food, and cheap beer.It was indeed a busy old place, but not like some I've been in, you at least could get a table. The food arrived quite quickly, and it was of the usual excellent standard! Lots of families eating there, and I'd recommend it as a cheap place to take your brood.The staff were pleasant enough, although seemed quite stretched to cope with how busy it was.It did look a little tired in places, and could probably do with a facelift, especially the outside, which isn't that appealing to look at.

Ordered drinks on app and after 15 minutes and watching other customers get served before us we fetched them ourselves. Asked to see the manager and we were told one would come down - never saw one and we waited over an hour. Meal was ok - standard. Understaffed and bar staff unhelpful.

We went to Wetherspoons with our four children aged from 6 to 17 and we were amazed at the great choice and brilliant value of this restaurant. The food tasted great too and the staff were friendly.

Na tuto restauraci nás navedl průvodce s tím, že je zdejší jídlo velmi kvalitní a navíc je to v tematických dnech velmi výhodné. A opravdu. Využili jsme steakový den, kdy se zde za normální cenu jednoho jídla nakrmíte dva - a to nejen skvělým steakem s přílohou, ale i libovolným nápojem. POchopili jsme, proč je restaurace oblíbená jak místními obyvateli, tak cestovateli. Jen pozor na systém objednávání. Je třeba obsadit místo u stolu a pak si objednat a zaplatit u baru s tím, že nahlásíte číslo stolu. Než jsme na to přišli, chvíli to trvalo... Ale jinak, skvělé!

Visited this spoons in early July with my partner and we had 2 mixed grills with 2 gins for under £25 . Can’t complain about anything ! Staff pleasant , quick service and food cooked well . Love the reviews on here where people expect the Ritz on a budget purse . Good value for what it costs :-)

Visited on a Friday night before sailing to the Scillies.Great service as I've always found with this chain.The food was brought quickly and was of great quality. It's not plush, it's not cosy but it's good value and good food in a lively British pub.

On arrival we got a table and ordered food and drink at the bar, staff were polite and helpful, food was served within 10 minutes, tables were being cleared and cleaned very efficiently.

Called in for breakfast and after placing my order at the bar was barely back in my chair when the food arrived. I had my doubts about the speed of service and how long the food had been cooked. It was quit edible and I had no complaints. Usual Wetherspoons fare, cheap and cheerful.

Dirtiest pub I’ve ever been in to in my life. It’s dark and miserable as are the staff. Loved the way my bowl of salad was served with the waiters dirty thumb in the bowl. It was also frequented by mutants. Never again

First day of holiday and thought we would have breakfast before grocery shop. What a mistake to pick Wetherspoons in Penzance. Food lukewarm at best. Cold bacon, warm eggs and beans, cold hash browns. Went 9am and very quiet for a Wetherspoons. Will try local cafes another day.

There was a good range of cyders available at very competetive prices. This coupled with pizzas now available made for several good evenings.

After working for a week in Penzanze and dining at various places,,we tried to have local fish and chips but to no avail, after an eighteen hour day, we were hungry, and having had a good experience of Wetherspoon’s very recently, we thought why not. How distraught we were, the service, shocking, food, basically disgusting, ( we did eat most of it because we were so hungry) Person 1 and 2 - chicken and rib combo- chicken was anaemic and over cooked - ribs nuked in the microwave Person 3 - 3 small plates for 10£- chicken wings over cooked by 10-15 minutes tough, dry and tasteless apart from the oil- nachos had the thinnest grating of cheese that were nuked in the microwave. They tried to save it with massive dollops of salsa guacamole and sour creame- bbq chicken chips everything over cooked by 30 mins that again we get tried to save with a smattering of bbq sauce and thin grate of cheese In summary bland and tasteless, unless you smatter everything in sauce.Thank you and goodbye forever

Popped in here for a traditional English breakfast. Service was great, tables were clean, staff were attentive and the breakfast was cooked to perfection. Highly recommended for a break after a bit of shopping in Penzance. Can imagine it gets very busy in their summer though.

My wife and sisters went for lunch last Sunday.Ordered ham egg and chips and a lemonade each . Ham was lovely as we're the eggs, chips were cold. Worse to come, a dead fly was in one glass. Can't see how it got in an upturned glass and died most likely it was in the pipes. Either way nobody drank the lemonade. Chips were wasted. Three elderly ladies who have sworn never to return.

no frills beer and food at very affordable prices but you get what you pay for and its far from anything special

Das Essen ist lecker und nicht so teuer. Also im Grunde alles bestens, aber ich fand es recht unsauber. Servietten auf dem Boden, klebrige Tische. Das Personal sehr aufmerksam und schnell, aber irgendwie uneffektiv ;-)

I was quite surprised food was good burger was juicy and nice chip were good chilli was bit dry but not bad for weatherspoons we will be returning soon.

Lunch and dinners were good value and of reasonable quality.Breakfasts were even better value. Great place and time for people-watching at breakfast time. We were staggered at the number of customers who came in for a beer (or 2 or 3) at that time of day.The usual mix of staff ranging from the out and out professional through to very friendly and lovely down to the miserable, unsmiling, gruff members who presumably hated their job and hated the public.Tables were cluttered with remains of breakfast plates etc on several visits. One evening I volunteered to wipe down a sticky table so that we could use it, after I had cleared away the dirty crockery etc and I was given a damp cloth (staff member behind the bar did offer to do it but I could see that she was rushed off her feet.Generally short of staff.

It's a Wetherspoons. You can expect a reliable set menu at a reliable price; no muzak; a buzzy atmosphere, but the service here was quick and as expected, up to the chain's standards, which maybe oddly suit ours. Maybe it's a bit like Marmite: but we happen to like the chain. So do, some do not.

Best breakfast in town. Everything well cooked and great service. It is centrally located and exceptional value for money