Wetherby Whaler in Wakefield

Food lovely ,staff very well organised . Soon as anything is eaten plates moved very quickly . Lovely guy that served us very chatty and friendly .

Refurbished restaurant is great,food excellent as always

I went today to a family gathering the food was really nice and the service was really good, nice friendly staff

Excellent , first time since reno. Large Haddock and Chips

Excellent fish and chips loved em

If you'd have spoke up, I'd have heard you properly ! Not my words but the girl who served us believe it or not ....... Called in for late lunch yesterday little chaotic at front desk people clambering to get out and people trying to get sitted, eventually got the attention of staff and asked for a table for two I was there with my son, young girl waitress came over and is asked her to confirm that the haddock was skin off not on....simple enough question, clearly she didn't have a clue and suggested I could only have poached or grilled fish, I said well no unwanted battered fish but skinless, so I asked she went and checked for me before we Ordered.......5 minutes later she came back and confirmed there was no skin on the haddock, so we ordered I had regular haddock and chips and my son ordered fishcake and chips, I ordered a side of curry sauce and we both had couple drinks so dead simple order, 15/20 minutes passed and she served us with two regular haddock and chips, I pointed out that my son has ordered fishcake and chips ......she gave him and myself a look of destain, knaekerly she snatched my son's place and said it would be a minute ...........I had eaten my haddock and chips and my son's food had not arrived, we'd been trying to catch someone's attention so we could enquire ..... eventually the girl serving us was serving desserts at a nearby table, when she passed I asked her where my son's food was the reply was it will me a minute, and if you'd spoke up I'd have heard you properly!......I replied I beg your pardon ....and asked that she came back to my table when she had served what she has to serve......she didn't suffice to say few moments later a manager appeared he had my son's food and apologised for the girl waitress, now at this point I had not been asked what the problem has been he's only had the girl waitress side of the story when I explained what has happend the timeline and the rude service and words the girl waitress had used, he apologised went to speak to the girl again and he came back and discounted the bill, I explained that actually I'd have rather eaten with my son at the same time and be served respectfully and paid full price than experiencing the poor standards of service and respect that I have seen shown here today ...we left, not offered dessert menu or if we'd like a thing else just paid what we had to and left hoping that the ma aher follows through in his promise of disciplinary action on the girl concerned, frankly she doesn't deserve the job she massively let her employer down and I for one won't be returning wed driven over an hour to go as well .......not on !

Come here often, love it. The best prawn salad I’ve ever had. Carolyn is an asset to her workplace. Thank you always. Love the refurbishment. Thank you.

They will not allow mixing and matching of menu items. Main meals must ordered by each individual guest. There shalt be no sharing of a main meal even if you order extra sides. The food was good but we had to go to the takeaway to get it the way we wanted it. It's not cheap but they lost a good £15 more with this policy. I get that a whole table ordering one side each is problematic but try a minimum price or some other idea. Take care.

Visited on the way home from a day out, great to see that the restaurant had been refurbished and looked good. The Fish and Chips this time seemed especially good, really enjoyed it along with a tasty side of their home made onion rings, fully cleared plates from us today! Always have good and tasty meals here and in every WW and takeaway.

Decided to try this place on a Friday night for takeaway. It was really busy so can't understand why our chips were dry and fish was a bit smaller than Kingfisher fish and chip shop.

This is a warm and friendly place to eat . The food is great .

Made us wait a long time for a table for two. When we were finally seated, we could see that there were loads of tables for 4 people empty, yet they chose to keep us waiting for nearly half an hour. Shan't be visiting again. Food was ok, but not so good that I would want to wait half an hour for a table.a

Lovely fish n chips. Bit pricey,

Great service and really friendly staff. The food quality and portion sizes are really amazing for the affordable price. We visit here often and either eat in or take out every time we visit.

Excellent service, reasonable price for quality, as always excellent fish and chips. Great selection on the menu, parking a doddle.

An excellent place to eat. Everything was spotless, shining cutlery and clean crockery. Food was freshly cooked, hot and very tasty. Beautiful fish. Serving staff exceptional, very attentive, polite and professional. Reasonably priced. Definitely will return.

Food lovely as per usual. Maddie our server was a lovely young lady who made us laugh and was really attentive, which totally changed the atmosphere of the place. It was great to see a young person with enthusiasm as so many are miserable in their work. Her other young colleagues also seemed really friendly.

Always the best chippy, first choice everytime

Fish was spot on, chips were Not The Usual Standard

Extremely disappointed when I phoned up to book a table for 6 people I was told by an abrupt lady that they didn't take bookings for 6 people it had to be 8 or more, we have always booked before and had no problem in the past as we do go regularly. The lady did say that was the rules and there was nothing she could do. So with that we have booked somewhere else and we will think seriously about coming again to avoid disappointment. Very disappointed.

Lovely Food Lovely Polite Staff as Always we will be back

You cannot order gluten free food here unless your celiac. Even if you have other problems and gluten free food suits your diet. In a restaurant you should be able to order what you want if your paying and not more or less told you been rationed Since covid and the price increases I have not found another fish restaraunt that charges people for gluten free.

I very nice place to visit Fish and chips were very nice Restaurant Staff were really efficient and very pleasant Nice to have a catch up with Caroline Lots of nice memories from the very beginning of the opening few years

Called in mid afternoon for meal. Food excellent and fresh even in a quiet restaurant. Staff were friendly and efficient. Premises could do with a refurbishment but don't let appearance put you off.

Great food and great place good price will come back again

Always a great meal, freshly cooked, portions generous. Thank You Tony (our server)....

Always go here called for a late lunch greasy chips burnt over cooked spamfriter this is not the stranded we usually get but on a good note fish cake was good

Always popular comfort food, easy parking, reasonable prices, pensioners menu available.

Just aquick visit for a takeaway today. Plenty of parking. Food and service excellent as ever

Our first time here, the food was fantastic as was the service. We will definitely be back x

Regular at Wetherby whaler usually at Wetherby. This one off Denby Dale Road has a much larger dining area. Staff very pleasant, go out of their way to make visit pleasant

Very bad food, won’t be returning. Fish batter overcooked, chips horrible. Very hit and miss here, definitely a miss tonight

My 4 year old said it was the best dinner ever, and he’s a tough critic!

Never varied quality seems to be Thier watcchword

Great fish and chip. Well worth eating in. .

Felt quite pricey and we were told it was restaurant policy not to allow people to share dishes; which isn’t helpful when you can’t eat a huge portion and end up wasting food.

I have been going to this whaler since it opened. Always classed it as top fish & chip shop in in town. However recently I would say it’s the worst. In my opinion it has taken on more than it can chew. Telephone orders to pick up and now uber delivers. Unfortunately they haven’t the staff to cope with all this. Long queues at shop for all three venues. Also they don’t take much notice of what you request. The last three times I went I ordered two specials lightly cooked they were as black as hell and flat cold. Arguments in shop also between uber collections and phone orders as they weren’t ready. Would not recommend this place anymore

Beautiful fish n chips and get plenty 😁

Best fish and chips east of the Pennines.

Very very disappointed, fish and chips were fine but on line it's advertised that there are senior meals, well there isn't we ended up paying for normal fish and chips stop advertising it 👿 f you don't do it. Feel ripped off.

Best fish restaurant in Yorkshire.

Lovely tasty fish and chips. It was quite busy for a week day but we were seated and served quickly.

Quality seems to be dipping a bit recently. Chips are brown and greasy, fish soggy and greasy. Usually much better standard.

Always excellent service and the food is of an high standard.

was ok nowt special, for the price I expected a bigger fish than what I got. peas cold, given a chipped glass for my drink. won't be in a rush back, local chippy is much nicer costs less and bigger portions

Very nice atmosphere and great food 👌

Consistently excellent quality fish and chips.

always love it here , service is impeccable and food is always nice and fresh .

Not visited for some time due to no longer living in the area. However an opportunity arose to visit today. I must say the standard has not dropped at all. Haddock and Chips with all the trimmings really lovely. We were looked after really well by a very curious staff member and the restaurant itself was clean and tidy. Position sizes were good, and in my opinion value for money. If you enjoy Fish and Chips it's certainly worth a visit. Go and enjoy.

The fish and peas were delicious, I didn't have chips, the staff were lovely and friendly

Seating area is really well set out, plenty of space and not sat on each other, service was faultless as was the fish n chips, desert was amazing and a very generous serving of sherry trifle. Recommended

Food loverly. fish nice and crispy. chips soft with acranch

After visiting for over 20 years plus, I will never step foot in the place again. Booked a table of 11 for my mother’s 86th Birthday this afternoon, everything lovely as usual like always until the bill arrived at the table and they now add a service charge. £20 for our table today. NEVER and I mean NEVER have they done this before. It was knocked off when i challenged them over it, but this also cost them a good tip. ABSOLUTELY RIDICULOUS Cheated staff out of tips now it’s law that staff retain all tips

Use Wetherby Whaler regularly at Wakefield, York and Guiseley, always clean, staff very good and food perfect.

Staff were ignorant, tried making small talk and very dismissive. Felt guilty been there and making her serve us. We were a part of 5.

Didnt eat in, just a fish to takeaway. Lovely fish!

First gluten free fish & chips at Wakefield branch today, out of this world gorgeous 😁 thank you for the GF option, made me very happy x

Great place. Food is excellent. The service was quick. Staff very friendly and helpful. Recommended

Clean and sharp service with reasonably priced food. I would go again.

This is fast becoming my fave place to eat! I've never been into fish and chips too much but here it is just so yummy that I find myself always fancying it 🙈

The battery was dark and very crispy tasted of oil, shortage on any sauces I presume as we had to ask for a small pot of tarte sauce, though better of asking for a lemon. Service was fine untill unbeknown to me my husband complained, I couldn't leave fat enough. shame as we were looking forward to it

Staff were very friendly, food was great. Definitely ordering from here again!

Absolutely fantastic, best fish ever.

The best fish and chips for miles around. Good value and they also have senior citizens menu.

Amazing fish and chips, pleasant and quick service and a nice welcoming atmosphere

Excellent fish and chips. Oap price very good.

Lovely place to meet up with friends or family fir excellent fish and chips

Friendly, good service, consistently descent fish and chips. No real complaints, it’s a regular local for us, given 4 stars instead of 5 as there is always room for improvement it’s more like 4.5 / 5.

Have visited Wetherby Whaler many times and their fish & chips have always been lovely, plus excellent service.

wetherby whaler wakefield is one of our regular eating places but we have noticed on our last few visits portion sizes are much smaller especially the seniors fish/chips you now see more of the plate underneath than the food on top will give them one more try in a few days time to see if there is any change but not very optimistic

Not too much to say apart from perfect!!!

The food was delicious, I don't often eat fish and chips but it was well worth the visit and the service was excellent, the staff were very welcoming, I would definitely go there again and I'm sure anything on the menu would be just as enjoyable

I had the pensioners menu and Bern a couple of times the last being just two weeks ago. Fresh battered haddock with mushy peas and perfectly cooked chips accompanied by a nice pot of tea .. what more could you want .. I recommend totally 👍

Feel like the food has gone downhill over the last few weeks,/months. Will give it a miss for a while

Called in with Mum, son and grandson, ate in the restaurant. Everyone well catered for, from kids menu to mum having a starter instead of a main. Friendly waiting staff. Lovely fish and chips, batter a bit darker and thicker than I normally like, so left a bit but still very good. Large portion of delicious chips. Lovely thick mushy peas. Super Fruity thick Curry sauce. Nice cuppa. Had fentimans Dandelion & Burdock, not as nice as a can of Ben Shaw's. Defo go back.

Great fish and chips shop! Crispy fish and fast service.

Not a good experience, food quality poor, greasy and fish tasteless. Expensive for what we got. Service lacklustre, I did make a complaint about an item this was met with disinterest, with a response of "oh". Will not be going again.

Speedy service in the takeaway. Ideal for eating in the car or on one of the picnic tables.

Disappointing experience tonight at the take away. Ordered over the phone as the app wasn’t working and despite the food sitting obviously ready in the cabinet when we arrived; they took my money and then proceeded to serve customers that had come in behind me before passing me my food. Subsequently it wasn’t as nice as usual.

Fancied some tasty fish so gave it a try for the big fish for£12 with peas and curry and home made tartare sauce. It was a big piece of fish easily feed two as it was the £12 pound fish ,too of the line The batter was dark and slight gummy which is what I like. But it doesn't feel like the traditional crispy light batter many are used to. The peas were standard and the curry sauce also. The home made tartare sauce just tasted like cream whereas I like it popping with vinagary strong flavours. Chips were decent skin on fries . Id try it again but theres plenty of other places to try but you can't go wrong with this place .

Disappointing large haddock. Batter was overcooked and the fish was very greasy overall not good. Chips were fine and the mushy peas OK. Service was good with staff friendly and personable.

On entry we was told that we should have booked and that we was very lucky to be seated! because we had 6 of our residents from an elderly care home but whilst been here we’ve had the whole room to ourselves!! Amazing that when there so so busy! The guy who had taken our order was really rude has we wanted just the kids smaller portions has our residents only have a small appetite they was happy to do this until we said us has carers wasn’t eating he changed his mind and said no no I can’t do that we wouldn’t make any kind of profit so we’d no choice but to take the 3 course senior meal or leave which obviously we couldn’t get our residents back on our bus to then find somewhere else it was very disappointing has we was left to decide he went and we could clearly see he was telling another member of staff about the situation which is also very rude we will not be going back again

Always get the takeout,good value and always cooked nice

I go to both the resteraunt and the take away mostly weekly to each. On this occasion 10/7/24 at the take away. I would like to say that it is very rare this happens with fish. My wife complained to me about the taste of her gf lightly battered fish. When I looked her batter was not cooked through and this made me look at mine which wasn't very white and was a bit undercooked although I ate it. My wife ate about half of hers and I finished the fish breaking the batter away. I didn't go and complain because of what she had eaten and it was busy. It is one of my popular places but it won't be the first time I have complained in front of a full take away. GF batter seems to vary but batter should be cooked I believe. Don't like complaining but had it been in the resteraunt i would have told the waiter. Hope the catch and frying is better on Friday when I go. By the way I will take photos next time

The Wetherby Whaler is an outstanding restaurant with excellent fish and chips, a nice atmosphere, and friendly service.

As always food is gorgeous. Service in take away is superb, staff are very friendly

The food is always good. Think the waitresses are programmed to ask questions and not wait for answers. We were presented with our bill without asking if we would like anything else, not really good customer service.

OMG ....ordered the large fish and chips with mushy peas it was ginormous ,tasted amazing,didn't eat for the rest of the day ....

Very small Fish portions at a comparative high price.... swimming in oil...

First time here and I will go back food was lovely and the staff were excellent

Always delicious food and great service!

Yet another brilliant visit. Excellent food, good friendly service, reasonable prices and well worth visiting.

Freshly cooked plaice and chips followed by hearty and warmed rice pudding with nutmeg 😋 nom. nom

Very quick service good waiters and food good

Went to wetherby whaler for tea with my partner and was served by a lovely gentleman called sean, really good service and couldnt of done enough for us. Will definitely be back, thankyou sean

Really enjoyed their fish and chips. Fish really chunky and meaty. Serves beer as well.

The Wetherby Whaler is probably one of the best fish and chip restaurants I've been to, well organised and the staff of are very helpful throughout the meal including entering the establishment. I was in a party of eight, some had got there before me so they didn't have to wait outside or in the reception and were already seated. The menu is extensive offering a separate gluten free menu too, the condiments are free. I had the seniors menu which was 3 courses and a drink (tea, coffee or soft drink) for £14.25. The restaurant is light bright and airy with a take away attached to the main building and there is a sizeable car park. It's easy to find just off the A636 going into Wakefield. I have been here four now and it's a great meeting and socialising place for family and friends. If you're in the area or live nearby it's well worth visiting if you want very good quality food 👍👍👍

Excellent venue at reasonable prices. Thought the haddock was particularly good. Would recommend this venue. Pleasant and friendly staff, short waiting time after ordering.

Nice looking place, shame there was flies everywhere. They only did haddock, which in my opinionis disgusting. Quite expensive for food and asked for a tea and got two, don't know why. My wife had battered sausage and chips and said it was nice, but for the price, it ought to be. Sprayed disinfectant on the table at the side of us spraying residue all over our table. Won't be going back.

Monday 27/5/24 approximately 8pm I tried to order from the takeaway shop A female member of staff walked straight along the counter and ignored me There was a male member of staff talking to a female member of staff who turned around to me and said “sorry love” turned her back on me and carried on talking I gave up and walked out Nobody called out and asked me why I think this is poor service