Wellies Cafe at Greenlands Farm Village in Craven

Walked out after 15 minutes waiting to be served. They served a table that came in well after us despite us asking if we could order. There were 3 teenagers chatting instead of working and no one seemed be in charge.

The food was lovely it was just unfortunate that on arrival all the tables that were free weren’t clean and had the previous persons food there to which they sat us there anyway and told us that someone would be back to ‘clean’. Which was simply taking the plates away and leaving the crumbs and sticky sauce there. Upon ordering I asked 3 separate members of staff whether we could order and they all responded with “I’ll send someone over” before proceeding to go and take orders from people who arrived after us. We had waited 25 minutes before someone took our order. The food arrived 15 minutes after this and drinks another 10 after this after asking for them. We were sat surrounding dirty tables but yet staff were stood around doing nothing. A party was happening upstairs but this was obviously pre booked so there were a lot of staff in but yet the place was dirty, we were basically ignored and even the people arriving around us were walking out, which I don’t blame them when all they wanted was a hot drink yet they waited 15 minutes. Will take an awful lot for us to come back. This wasn’t our first visit which is why I’ve given it 2 stars.

Been here a couple of times but today wasn't to good. It was quite busy Latte was only just warm but my food was hot. We were a bit surprised to see although it said on menu to enquire if you needed gluten free when we asked we were told only the bread was gluten free and nothing else. What's the point ? In this day and age everywhere has a meal or two gluten free. Apart from that my grandson wouldn't eat his pepperoni pizza because he said it tasted funny. A few of us tried it and it tasted wrong. We didn't make a fuss about it when paying. From today's experience I wouldn't recomend this place sorry. Nice friendly staff though

Lovely little place. Pulled pork on chips was yummy. Staff were very friendly. Will be going back for sure.

Love this place and the wood fired pizzas👍

I recommend the Cajun chicken and chorizo nachos!

The restaurant was very busy when we called, we were shown to a table on the first floor, initially we were the only customers along with a family of eight. The area was rather cool, however more customers arrived and the atmosphere picked up. Considering how busy the restaurant was we were served with our meals within 10-15 minutes of sitting down.The service was excellent and the food very good and reasonable. If I have a complaint I would say that the portions were too big. Bearing in mind that my wife and I are both in our 70s we found our visit very pleasurable, Thank you.

The staff were brilliant and were really helpful when my wife knocked over my drink. They replaced it without asking which was a lovely touch. The pizzas we had were over done and burned way more than a normal stone baked pizza and the cheese was hardened as a result. The soup and nachos were nice though.

Nice place to eat. Not too expensive but check the closing times. If you're visiting the farm, farm shop or retail outlets, we'll worth having a lunch here.

Very nice place and good food although I would say it was overpriced compared to other places I have been

Het is erg mooi geworden, maar het was in de oude stijl ook al erg leuk. We hebben hier lekker gegeten.

The food is good, the staff are friendly, and it was definitely a nice cool place to get out of the sun. I was a little let down by the coffee, however, their triple-cooked chips are the bomb. All in all, this is still a really great place to eat!

Nice location, with outside seating. Coffee was fine and reasonably priced.

Lovely place, super food and not too far from the M6, plenty of parking. Friendly and welcoming staff.

Excellent coffee, and a good price. During term time they do a lunch package, soup sandwich (toasted if you want) and a hot drink for £9.50. Well worth having.

Good food worth the slightly longer wait.

Great place to feed the children when at the activity centres, animal farm, crazy golf, play centre. Must be the best pizzas cooked to order in their excellent oven.

Just had drinks staff very helpful and nice drinks were nice prices are ok well worth a look will eat next time food I saw looked good

Food was okay. But barely warm. It was quite busy but we waited for half an hour before it arrived, by which time we drunk our tea and coffee. No condiments on the table and we shared a teaspoon. Overall, not good value for money.

Fabulous food. We went for breakfast which was lovely, all freshly prepared so lovely and hot. Stayed that long we were in time for freshly baked scones, which were delicious. Very welcoming and friendly staff. Very large car park so a bit of a walk to the cafe. Would recommend.

Would have been nice when 1 of us asked for soup if we got told that they did a special of soup, sandwich and hot drink on menu that we saw when we went to pay pinned on payment area. Because you are shown straight to your table we never saw the notice.

A smart and pleasant place with friendly vibe, their menu is perfect for daytime meets and treats. Prices seem medium to high for cafe/bistro but it IS nice.

Great food in a wonderful place. The kids love it.

Great little cafe which is tagged on to a farm, there's also a farm shop.

Lovely food. Fast service and friendly staff.

Excellent breakfast, lovely venue

Pizzas were lovely. Quick service with friendly staff.

What a shame. This place used to be really good. Today the staff didn't seem bothered about service. Had to walk out without food after 40 minutes of waiting. They didn't even seem bothered and no apologies.

Great pizza, nice atmosphere. Nicely priced. I can't wait to return.

Lovely bowl of Chilli great service

Absolutely beautifully made pizza; my partner had. It was the garlic & parsley base with BBQ pulled pork & cheese! “The best pizza she has ever eaten!” We’re 1000% coming back! She highly recommends it! 😁 I choose a burger which was also very nice! Cant wait to come back again soon! Will be one of our new favourite spots for sure!

Poor service, part of our order did not arrive and staff not checking up on orders. Normally give the benefit of the doubt however this is the second time this has happened.

Food was nice except the pizzas which were black! Complained to the manager and got a refund, but they should never have been served like that.

Friendly. Clean . Scrummy scones

No service, left after 30 minutes without our order being taken.

Nice spot for afternoon tea, friendly prompt service.

I gave it 4 stars but honestly I don't know for sure what it's like, I turned up just before it was closed and they only had scones and hot chocolate left, it was empty. The scone was awesome and the hot chocolate very nice so I can at least tell you that much

It was dire. We had lancs cheese on toast. It was sloppy and slimy and no taste. For the price I thought it could possibly be cooked through. There was only us in at one point and that was at 12.50pm right in rush hour. We were the only ones in the whole of the place. No atmosphere anywhere

Food was excellent! We ordered a 7" pizza with a garlic and butter base and it was absolutely delicious! Highly recommended! We'll be back again!

Quick and efficient. I ordered on the app(instructions on the table, easy to follow) Food was delicious

It was lovely a bit pricy. But pizza was amazing

Nice food, nice staff but some of our party were wait too long for their food! And had to ask us , when they brought the orders out, if they were ours after booking online with the table number on!!!

You can order from your table using a QR code. Can get very busy when the attractions on site get busy.

Always good food.... Love the scones lots of tables

Whenever we're in England (visiting family) we spend a day at Greenlands Farm. As usual, we went for lunch at Wellies Cafe. It has changed a lot since the last time we visited (before covid). I prefer the old style, it isn't as cozy and warm as it used to be. Lunch was really good though (tuna melt ciabatta was lovely!). Staff were friendly and worked really hard. Ordering via QR code with your smartphone seems efficient but I much prefer ordering the old fashioned way. A small play area or some crayons and paper would have been great. We'll bring our own next time. :)

Unfortunately arrived as a couple of very young people were clearing up. At the 2nd attempt we managed to order hot drinks and cakes through the in-house tablet. Drinks were freshly made and served on nice matching crockery. I do like matching service. The orange polenta cake was well received as was the chocolate brownie. My scone with butter was passable though on the dry side. I will be going back but hopefully so will a few more visirors

Not very busy or clean,food not outstanding

Had light meal , bug plate very tasty, staff lovely

Food was fantastic, great place to visit

Lovely cafe food nice and friendly staff , who all seem to work very hard , will come in again next time we visit tewitfield

Waited 10 minutes then stood at counter was ignored for a further 10 minutes then told to sit down. Chips and food all over the floor and tables hadn’t been cleaned. Staff had no interest in serving at all. Other customers waited longer than us to have order taken and received dirty cups and jug of milk. Scone wasn’t fresh but coffee was ok but not very warm. Definitely won’t be going again

Arrived ten minutes before opening time and asked if we could sit at a table as it was pouring down outside. Unfortunately the waitress told us quite rudely that they still had to sanitise the table. Came back ten minutes later where there seemed to be a manager who was a lot friendlier. Ordered via the app, although we found out later that it says in small letters on the sign on the tables that you can order with staff if need be. Breakfast arrived, was v average, no butter for the toast, no salt and pepper, sausage only just cooked, bacon barely cooked. Had to ask for butter and salt and pepper that a member of staff brought over in their hands!! Lovely in covid times. The worst part of the experience was when we decided to order cake and more coffee. We looked at what cakes we wanted and tried to order on the app. One of our daughters wanted chocolate cake that was on the counter but not on the app, so my friend and I sent our daughters up to the counter to order. They were told by the waitress that we had first met that they must order on the app. When I went up to question this and mentioned that we wanted chocolate cake that wasn’t on there, the girl said, I know it’s not on the app, I’m going to put it on there now! No apology, just really abrupt. At that point, we decided to leave and took our business to Beetham nurseries, where the service, food and atmosphere were fantastic. Wished we gone there in the first place! It’s such a shame because the cafe at Greenland’s is nicely done out and the rest of the staff were nice. However, as i work hard for my money, I’m not happy to spend it on bad customer service and mediocre food. I think staff training is needed as people will only put up with bad service for a while and looking at other reviews for the cafe, there seems to be a lot of negative reviews.

Just called in for 2 lattes.Cafe was quiet with plenty of staff on.On being seated the hassle started.Log in .. QR code .. email address..telephone number .. we struggled along the best we could with staff walking past us and the counter at arms reach.After 10 minutes we left 'stressed' without lattes.

Stopped by for a cup of tea and a cake which proved difficult to order as the young serving staff were trying to insist on me ordering on-line via a QR code on the phone. Problem - I don't have a QR code scanner. Reluctantly the waitress agreed to take my order using the cafe ipad. When the pot of tea arrived there was barely enough for one cup (the teapot was not even full) and no extra hot water provided so I was not impressed by this stingy service. I thought about asking for hot water but knew it would be too much trouble. Only redeeming feature was the delicious tray bake.

Not enough staff resulted in long waiting times for orders. It is not until you find an uncleared table that you eventually find a notice stating you have to order online and scan their app which took half an hour after feeling stupid and having to ask a neighbouring punter three times for help. Gave up in end. This is a cafe based within an oasis of caravan parks and holiday lettings who don't deserve this franchise which only caters for technophobes.

Over priced like £3.50 for a can sized bottle of coke and the pizza was a grease fest don't recommend it

Well we tried to get a coffee at3.15 but was told it is shut only to see another customer getting 2 coffees 10 minutes later asking the young lady why i could not be served was told waffling fibs and a hasty exit i would llike to recommend this lovely cafe but you wont know its opening times until you arrive and ask nice place good location rubbish service

We stopped on a bike ride for a drink and breakfast snack , my tea was served in a heavily stained cup but apart from that it was tea so maybe I should get over it. I also had a sausage ciabatta roll, it was uninspiring, the roll tasted a bit stale, there was no butter and the sausage was hard as if it had either been cooked hours before or had been reheated. Just not good enough. I masked the tasteless dry roll with red sauce.They need to look at places like Archers Cafe in bolton le sands or Wallings cafe in Cockerham , they are head and shoulders over Wellies Cafe at Greenlands farm

Wow, we had breakfast here the other week and it was really good. Today though, 2 mushrooms on plate, burnt egg on plate, undercooked blackpudding and everything was cold. We where told that they where sorry, but they are 2 chefs down. I feel sorry for there lack of staff, these are difficult times but it should be my choice to be told before I eat that chefs arnt here and food is going to be substanded but the pricing remains the same.

Cosy cafe on site of Greenlands Farm Village. Only had drinks. I find it frustrating that you had to order via an app when staff were physically present - OK for some to do, but not all have access to smartphones. Nice coffee!

Initially nearly walked straight back out as the place was filthy, the table sticky as hadn't been cleaned, tried another but the same, there dog was running around wet & barking but we were hungry & it was a Sunday with limited places to eat. The ordering & payment is all done on an app so if you haven't a mobile phone you can't eat here. I was able to order food & drink but even though a notice on the table said that I could pay by contactless at the table the waitress stated this wasn't so & I had to pay via the app. we had very nice coffees & even though it was quite with only 3 other tables occupied we waited 45 mins before asking where our food was to be told that we had been forgotten, we received a total refund but were still hungry & had to find somewhere else to eat.

Nice surroundings, good food and friendly staff

Nice location and decor to many young unexperienced staff about seems to make it difficult to get service or atleast noticed. breakfast is ok asked for scrambled egg didn't receive, bacon and sausage dry and flavourless. Prices seem off with the drinks, like how is tea £1.95 and water £1.75 but yet fresh orange is a £1.00

Queued for almost 30 minutes, the lady doing the Ice creams was the slowest I had ever come across. She was really rude to myself and the family who were waiting patiently behind us. She rolled her eyes at the children and asked me to repeat my order 5 times! Really let down the whole day and will not be returning.

Had a great pizza delivered from these guys tonight. Excellent pizza and top notch service. See you next Friday 🤗

Fantastic food absolutely delicious sat at a perfect table to watch the pizza being made too

Socially distanced dining. Nice coffee

Food super and excellent pleasant service

Really good, nice coffee and tasty food with enough to leave you satisfied but not stuffed. Felt a bit guilty eating bacon steaks after feeding the pigs though lol.

The cafe itself is lovely. We only had drinks but they were very good coffees, however we found the whole queuing system a bit strange in these times. It would have been better if the bill could have been brought to us to pay at the table, rather than us having to queue up again to go in and pay, which took ages.

We came here after a lovely family day out at the farm. We ordered a chicken burger and 3 salads. One Caesar salad which was a "special" and two Cajun chicken salads. The "special" Caesar salad was essentially a massive bag of salad leaves poured into a bowl, a few chopped up bits of tomato and cucumber and a bland drizzle of sauce. Nothing Caesar about it all. No croutons, no parmesan, no anchovies, no bacon. Nothing. Just the blandest salad of all time. The chicken was fine. But again tasteless. The salad was £10. An absolute joke. The 2 Cajun chicken salads were equally disappointing. Bag of salad leaves and some chicken which tasted like it was out of a Bernard Matthews packet shoved on top. No dressing. Nothing. £30 on 3 essentially a massive bag of salad leaves and some bland chicken. The staff were nice and apolegtic when I brought this to their attention. However, apparently the chef was happy with the standard of the salad. Based on that, I wouldn't try anything else that came out of the kitchen. Overall, a lazy, overpriced, misleading, attempt at a salad.

Good food and service in pleasant surroundings.

Lovely cafe and lovely helpful staff.

Good food and excellent service

Attended Wellies cafe today as a lunch time treat for my parents and toddler. We were already visiting the farm for other amenities. We had booked a week before anticipating busyness in light of the governments eat out to help out scheme however we were unprepared for the hour and a half wait for our lunch. Also we noticed that a table arriving after us received their food before us so imagine there was some confusion in the kitchen. That said the food was on the whole ok when it arrived, we had pizzas, burger and a avacoado, humus and falafel sandwich. However there was no humus at all in the falafel ciabatta. There was little offered in way of compensating our experience when we paid. Service wasn't the best we were not asked if we wanted any drinks etc between our long lunch wait and had to source our own bill. They were clearly understaffed and overwhelmed. Overall a little disappointing I can imagine a better experience on a less busy day.

Currently there is a limited menu, I am unsure if this is always the case.I had a sausage, hash brown and egg cibatta. The fried egg was over cooked but the sausages were rather good. I wouldn't recommend visiting just for the cafe but it's worth stopping at before/after a farm visit. Trying to find a working highchair was more difficult than it should have been. The wooden ones are wobbly and the plastic ones have missing belts.

We stopped here after visiting the farm and we were amazed by the quality of food. It is fair to say this place is a hidden gem and a food spot that could easily go unnoticed. We will most certainly make a point of stopping by in he future for more grub! Service was a little slow, but it was peak lunchtime so to be expected with all the relevant restrictions in place. Would definitely recommend

Lovely location and decor. Unfortunately we waited half hour for breakfast, food was served separately for the table and out toast came just as we was finishing out breakfast. Food was well presented, fresh produce and not greasy. Unfortunately the scrambled egg was under cooked and bacon was very well done.

Spur of the moment visit after going round the farm. Really good choice of food even for a fussy eater and a child. For our group we ordered one of the wood fired pizzas, a couple of sandwiches, chips side, kids chicken and chips, ham egg and chips as well as drinks and milkshakes.All the food came very well presented, piping hot and everything was polished off. You could tell they use fresh local ingredients as the food was delicious.The restaurant set up is really spacious and if you are concerned about socially distancing they have done an excellent job of not only spacing everyone out, but making sure the staff are following the guidance really well. Would definitely recommend booking even if you aren’t going for the farm. There are loads of other outlets on the same site to visit as well.

This is just off A6. Popular for families with children as play areas great. Cafe can be very noisy and food is average.When we called at half term the cafe was cold.

We found this place whilst en route home from the Lake District as we don’t like motorway services. We had breakfast baps which were made with local bacon ,sausages and eggs. The bread rolls were good- not cotton woolly like some cafes We had a side of black pudding which was really tasty . My granddaughter had the kids breakfast which was really good quality, again made with local produce. Coffee was excellent . A real treat to set us up for the journey home . Wish we’d had time to explore the rest of the farm but will try to do this next time we’re in the area

Big portion of decent Lancashire rarebit with delicious onion marmalade. The spinach and falafel burger was ordinary and served very plainly in a bun - no burger garnishes or anything. Chips were average. Be mindful that there is a petting farm and play barn here, so expect lots of children in the dining room.

We by chance saw a brown sign for this place today so followed it...and really glad we did!We received a warm welcome as we went in, and unlike other previous reviews, everything was spotless.The menu choice was great, and when the food arrived it was fantastic. The portion sizes and fillings were extremely generous and the presentation was lovely.We were offered the coffee and cake deal for dessert. £4. Excellent value. The cakes were just enormous but were delicious and we were offered cream too. Cafetiere coffees were also good.We wouldn't hesitate to recommend Wellies, and we will certainly be returning soon.

Proper hot coffee in a big cup. Not too pricey either.

Had lunch there today with my wife,absolutely shocking, wifes meal served on a slab of old wood, God knows how clean that was,salad over done with dressing and chutney un edible, mine a ham sandwich, with chicken bits on the plate, obviously not from my meal.

Farmyard surroundings Excellent reasonably priced variety of homely food

Poor coffee and horrible flapjack. Will not return.

Its a nice place. We visited the Greenlands Farm Village but with it being a Sunday not everything was open. We had a nice walk round. The play barn looked popular with the kids as did the farm but we didnt visit as seemed expensive for a quick visit. We decided to go to Wellies cafe for lunch so as not to have a wasted journey. The food was lovely but was quite expensive. We had a pulled pork sandwich which was really tasty and a gome made chicken goujon sandwich, it came with garlic mayo but this was under the salad so the chicken goujons themself were very dry so was unable to eat them all. They could have done with some sauce on them. Overall though it was a nice place to visit with a friendly atmosphere

Visited about a week ago with my mum.The place was absolutely filthy. Even the menu was sticky!The coffees were cold. The cold sandwiches we had tasted of grease - I think the chef had touched our sandwiches after checking chips another table had ordered.We weren’t made to feel welcome, felt more of an inconvenience actually. Will never visit again.

Very slow. Cold food . Dirty table wasnt even cleared when they brought the drinks . Needs a good clean and decorating. Over priced for what it is

Yes it's good for children but chaos in the restaurant. Service very slow and when the coffee's arrived both were cold and we had to complain, food very plain and plenty of dirty tables. Won't be going back in a hurry

Tasty coffee n cake, but sold out of scones!

Stopped by for a quick bite to eat, the place needs a deep clean and a refurbishment. As very drab, sat on a tatty sofa. Food was quick to arrive but very average despite being quite pricey! Also farm shop is very uninspiring. Real pity as it could be a super place like Huntley’s or Bashall barn

Used to love this place but disappointed with our recent visit. We had sandwiches which did not have much filling in and our sons sandwich box was not as advertised with no piece of fruit.

Visited here for a friend's little girls birthday 27th Feb, we were all looking forward to some lunch after seeing.all the animals. Unfortunately the whole lunch experience was disappointing. The menus and tables were dirty. Ordered food pizza was okay, chips we're absolutely covered in salt couldn't eat them!! I think salt should be a choice especially for children. Coleslaw was massive chunks of cabbage not shredded, and the pasta was well over done. We never got asked if your meal was okay and the waitress seemed too busy to talk too. Won't be returning, which is a shame as we live local.

Very poor visit today to wellies cafe. The cafe only had 3 customers yet it was filthy. Every table needed washing, the floor was covered with food. The paintwork, menus and cutlery holders were very dirty. We have gone here for many years but certainly won't be returning until it's had a high clean . I adore greenlands farm so this was a real shame. The food is delicious and around the price you would expect, I would give 5 stars if not for the cleanliness.

Helpful and friendly staff. Great food and just the right selection size. The best scones around.

It was greatly in need of a clean this place. Big offput was cobwebs hanging above food serving areas and general dirty tables and floors. Food average so sorry not a happy visit.

The food was inedible. When we told them the food didn't taste right the waitress took it to the kitchen, she then returned with the full plates and told us that all the food comes pre made so that's just the way it is!! She placed it back on the table and left it with us. Over priced, disgusting, poor quality food.

We have visited the cafe numerous times before but we will not be returning . The service was poor having to ask twice for the table to be cleared of dirty pots and cleaned. We ordered jacket potato cheese and coleslaw, although well presented there was no coleslaw. The girl explained it may not look like coleslaw but it's the chef take on it. Since when as lots and lots and lots of red onion a little red pepper and raisin/sultanas been classed as coleslaw , Terrible !