Royal Oak Settle in Craven

Stayed 18/04/2024 to 20/04/2024 My advice is do not go there. On arrival we were informed that the kitchen had been removed so there was no facility to have breakfast or any other meal which they do not say in their advertising or by any other format. It is run down both in the bar area and in the bedrooms. There is no area to lounge in. Only one member of staff that we saw. I have to admit that the bedding was very clean but in no way does that make up for the rest of the establishment. We have complained to the owners but they have not even bothered to reply to us at the time of writing. We had our 88 year old father with us so and had no option but to stay or drive 300miles home. In hind site should have turned round and gone home.

It's a big place and it was empty of people also kitchen was closed that day it won on price though cheapest pint and very good service

Toilets were disgusting and stunk with urine, don't know how the clientele put up with it. No atmosphere at all inside. Dog friendly is the only good point to this place.

Kitchen was closed but had good service and atmosphere

Worse experience we have received! We had gone in a few months ago. The young girl behind the bar was rude. She was just sat at the bar on her phone. We waited 10 minutes to be served only to be treated badly. There were glasses covering all the tables. The manger was the same. She didn't greet us when we walked in. The pub was not clean at all. The tables were sticky, the carpets were filthy and the toilets were horrendous. The atmosphere was off, not welcoming at all. We will not be coming back again. Highly recommend the golden lion.

Quick service, not as tidy as pictures, not our kind of place, a basic pub, lots of drinkers, bog place, was shut Sunday with a note on door we never bothered to look. Dog friendly tho.

Worst pub in settle and the most expensive. Flat beer rude staff and the kitchen was closed , thankfully .. went elsewhere and won’t be going there again .

Didn't have food, just drinks 🙃 not much of an atmosphere. The food however looked great

Some friends from abroad booked from a website and stopped two nights a couple of weeks ago, the first morning they said the hot tap didn't work, neither did the tv and the shower was a trickle, they needed to meet us at 8.30 and breakfast service hadn't commenced! The next day they left at 8.30 again with no breakfast and no staff insight so just left left the keys. Rather bemused by the whole experience. Even more dissapointed when we took them for an evening meal at The Lion and they realised it was a hotel..

Just ok. The revolving door entrance offers a lot of promise but it's a bit tired inside. There's only a limited range of real ales but on the plus side there is a pool table

Slap bang in the middle of Settle this pub is A PUB Nothing pretentious... The 1970's revolving door entrance and the dark wooden panelling hints at better days. However, on my visit the kitchen was closed (Chef hadn't turned up) but no matter, I enjoyed a couple of beers and a craic with some locals. If you want fine food and wines in posh surroundings there are plenty of other places.in Settle.

They DO NOT serve food all day!!! Even though the website and locals say they do.... We travelled from Northumberland and stopped at Settle, with the hope of eating in The Golden Lion, which on it's website and local recommendation serves food from 12:00 to 20:00. This is not true!

HOTEL HELL. Room 1 is the worst room in the whole of Britain. Filthy no hot water. Coat hanger is the wardrobe. Pipes all over the room if you like drums banging just stay in that hovel. We even paid 74 quid to stay in The total S.Hole. Don't bother with this place unless you enjoy sticky carpets. Lumpy beds. Freezing. Yuck Filthy the Sowerhead was Brown with gunk. Oh to top it all staff were terrible.

Possibly the worst run pub I have ever been in. Incompetent bar staff, who would appear to be total novices at running a pub. Dogs barking, music so loud we couldn’t hear one another, and kids wrecking to pool table! Obviously a busy night on the 25th November, but they should have planned for it!

Only stopped in for a drink on the way to a concert venue. It was partly to get local information on where the venue was, however i felt i should have a drink. The service was good, the lady behind the bar was struggling with a previously injured had, but she was cheery and helpful with the directions as was a local sitting at the bar.

Basically ignored upon arrival, unhappy-looking and sounding staff, mediocre food, noisy, disruptive group took over corner of pub putting on TV boxing match without any consideration for incumbent customers, facilitated by landlord/manager. Place needs proper management, could be lovely…best advice, go Talbot Arms or Golden Lion, both excellent

We stayed 2 nights. Beds were, thankfully, immaculate but the pub, bar, bedroom and hallway were filthy. Dusty and all needed updating. Horrible smell in the hall way. It’s a shame because it’s in a lovely area and would be fab in the right hands. Word on the street from the locals is that it’s being taken over in 2 weeks time. On a positive note the breakfast was great 👍

Dirty pub. Grumpy man behind the bar with a bad attitude and a scruffy t shirt. Filthy toilets. Whole place Needs redecorating. We were going to eat but had a drink and left. If the toilets are that disgusting what is the kitchen like ??

I went last in on my own last weekend and the barman was quite rude and grumpy when I tried to make small talk whilst waiting for a beer, I just presumed he was having a bad day. Then just as he was serving me he slammed my pint down and rushed over to the revolving door just as I could see a little girl crying having dropped her teddy in the revolving door while she was going out with some adults and the teddy had jammed in it, I clearly thought he was rushing over to help but instead he jammed his foot in the door to stop the girl pushing the door round which trapped her inside banging her into the revolving door and he then started to shout at her and the adults with her that the "door was over 150 years old and they should have more respect". The little girl was heart broken and sobbing and it was all very embarressing. The poor girl was only about 8 or 9 years old. I dont think I will be coming back again being a parent myself if thats how they treat small children. I left most of my beer on the table and left. Lots of other customers looked very embarressed too, especially all the ones with children of their own. If you have children I'd question bringing them in here, there are lots of family friendlier places in Settle to go to. Real shame as it has potential if they just cleaned up the staff attitude and also the pub a bit.

Called in for a meal after a walk in the area, a really nice friendly pub, a the meal are really good value for money.

Food reasonably cheap but reflected in the quality. Prices not updated in Menu so charge more at the till then advertised. Some of the food quite greasy tasting. Staff ok, some look a little scruffy and not really what you’d expect when serving you food. One waiter wearing a dirty storm Trooper T-shirt with a ‘bomber’ burn in it - not the best look for front of house. An ok place if you don’t have too many expectations.

We popped in for a drink only nice pub dog friendly

This is a friendly pub with a very hard-working couple running it. But they were stretched at times and there was a poor failure. Ale could be pulled but till could not be opened. A landlord in next pub to where we had to move said that there is usually a button on side to open till. Record sales, give change... Bears all signs of Vixen, Stonegate subsidiary; they are having problems! Hence stringent budgetary controls? Shame God pub and food looked OK.

The whole place needs a total refurbishment of the bedroom and bathroom very grubby.

Good service and support staff @Anthu

Nice pub with good range of ales. Was just in for drinks.

We stayed at this old hotel on 13 and 14 September. On the plus side the staff were all attentive and cheerful and the rooms were clean. On the down side there were many areas of the hotel which were somewhat shabby. The Landlord has only been there since May 2023 and is working his way through a long list of matters where improvements are needed. We wish him luck.

Service was good, the staff very pleasant and helpful. The food was great, Ribblehead Bitter was a nice pint. It made a pleasant change to have rock music as the background instead of the usual dross. I enjoyed my visit and will return when next in the area.

Not a bad pub sky sports on in different rooms pool table darts food steady average price beers service with a smile.

Booked in here for a Sunday dinner and the only reason I gave it a score of 1 is because I can't give it lower, the Sunday lunch was disgusting, the beef wasn't roast it was out of a packet from a supermarket like sandwich beef the Yorkshire puddings were from a packet and the mash potato was smash, it was way below par. The later wasn't good either, if you have a grudge against your guts then go here or if you like a goos Sunday dinner go somewhere else. I wouldn't want you to waste your money and time and offend your taste buds. Book into Baileys across the road and enjoy your food. The staff were nice enough though just the food and drink not up to much. Loom at my other reviews I don't make an habit of putting g places down I just think people need to k ow the truth

Room was fine, good size, clean and comfortable, good location in the centre of town. No evening food but there are other decent eating options. Too hot as inexplicably the heating was on. I was let down by breakfast only being served from 08:30 - too late for me, especially on a work trip. Frustrating given I'd paid for it.

Stayed here twice a month apart. Room was fine but no shampoo or shower gel etc. So a bit odd, and annoying as I was backpacking. Room was very hot but couldn't open windows as on main road and very noisy. Food good value but basic.

Very bad experience food served cold.Waited Over an hour for food.After complaining the manager was very rude saying she had checked the temperature when coming from kitchen and it was hot which must have been a lie.We did get a small refund but don't go there

Came here 2 years ago and had a beautiful meal so in the area again today and thought let’s go back, we both ordered ham and leek pie mash and seasonal veg. Pie potentially could have been nice but had been warmed in a microwave so soft soggy pastry, peas were peas, carrots rock hard… I don’t like over cooked veg but these were Rock hard! But the icing on the cake were the cheap instant mash …. If your going to use Instant mash make a decent one this was nasty! Staff 2 years ago were friendly and chatty this visit no smile no hello nothing! We won’t be back

Cereal and cooked breakfast was the only option. Bedroom had a large bed with a double duvet laid sideways across it. ( two single duvets, continental style, would have been more appropriate). Very limited storage in the bedroom for clothes.

Nice Sunday lunch, great service and dog friendly. Good value.

Nice pub with a good selection of craft beers.

6bof us good pint had a laugh with locals and staff very friendly

Poor service on a Saturday afternoon, has the customer satisfaction been lost .

Awful food. Dry & tasteless..cheap but definitely not cheerful!

The young girl who served us was really nice and helpful, they need get some vinegar in for my chunky chips though.

Food is very cheap there, but poor quality but you get what you pay for! But the pub it's self seems a nice place for a few beer's

Recommended. Great food and really good value....

We stayed overnight. Great secure storage for our bikes. We loved the service at breakfast, which was cheery and helpful

Large, comfortable, clean rooms. Lovely service. Great bike storage, which is important as this is a major point on the Way of the Roses. We loved the breakfast service - great chat. We felt very welcome and would certainly stay again.

Nice pub, friendly staff with good portions of food.

Lovely Friendly staff , great prices , pint of strongbow and vodka /coke was £7.70 !! Outdoor seating area at side and in rear carpark area .

The menu I chose had seasonal vegetables as an item, they were missing and on asking why I was told there were no vegetables due to lack of supply, yet still paid the same price. The waitress was surly and failed to inform us of the former, it was the bar person, who told us the reason when clearing the plates from the table. The younger staff need some customer service training, lack of acknowledgment of customers was downright rude to say the least. The only saving grace of my visit was the apology of the bar person for the menu default.

Good pub decent pint and a welcoming atmosphere 👍

Popped in for food after a day of adventures, very good and prompt service, excellent value for money and the food was great. Will definitely come back again in the future. I'm stuffed

Lovely atmosphere. Happy staff. Lunch on Bank holiday Monday. Comfortable, not too busy. Chicken tikka with rice AND chips. Real ale to wash it down. Recommended. In town for a couple of days so I will be back.

Nice big pub, very resonable prices for food and beer. Friendly service glad we popped in

Absolutely disgusted to come out of the shower to find the barman in my bedroom stroking his never region's on my bed, I screamed and told him to stop and he just carried on. Was very disappointed to find out that the member of staff wasn't sacked immediately!

Clean, friendly staff, good location and breakfast. A bit run down in places but good value

My partner wanted to watch the football, it wasn’t the game they were playing but they sorted it so he could watch his game. We had a few drinks there and enjoyed it, nice place and good prices. When we were done we couldn’t get a taxi due to a local event and the team pulled out all the stops to get us back to our campsite. Tibs was amazing and sorted it for us, he got us a taxi back when every company said no. He’s such a genuine guy and really helped us so much. All of the team at the bar were so friendly and looked after us when we were a bit worried about how we’d get back! 100% would recommend and we will go back!

It was not a great experience. Whilst eating our very average meal, the chef was eating near us. He proceeded to embarrass the young waitor in front of the customers and talk badly about him with another table. Very unprofessional. The barman was very friendly and ensured we got our seat but very let down by the chef and his poor manners.

Big village pub .busy with friendly staff. The interior is traditional with several areas for seating and a games room. It's children and dog friendly.

I arrived and was told that they would stop serving food in ten minutes. I queued at the bar while the guy served two people. I’d been standing there, in front of him, for five minutes and when I came to order he brusquely told me that they were no longer serving food. If he’d said immediately there was no food, but to say ten minutes and then not serve me five minutes later was not impressive.

Arrived for lunch on a Monday, website says food served 12 til 8 on a Monday. Bought 2 pints,80p dearer than a few months ago. Went to order food. Not serving on a Monday.

Called in for a beer after a long country walk one Sunday. Big pub and not many in. Good choice of hand pumped beer.

James and staff are so welcoming

Was supposed to stop here for the weekend it wasnt until the day after we came I noticed all the black mould around the window frames in our room. I even had to wash the kettle on the outside before I used it. At breakfast we asked for full english breakfasts with the bacon well done, we were told it would come as it comes end of. When I went to complain the chef started waving a knife in front of my face, he then told the manager I had been rude and aggressive which was a complete lie. Nearly 2 weeks on I am waiting for the customer services to contact me. They are part of a big group called Stonegate. I would avoid at all costs

I booked a 1 night stay for my birthday with my wife for 7th April. With great sadness, the family had a call from a hospital in Manchester informing us that my father in law had been admitted and was very unwell. He is in palliative care, and as I type this, we are by his bedside. I telephoned the hotel at the earliest opportunity to inform them about the situation. A very nice man, named James, listened to my upsetting news and advised that he would speak to management and as it was busy, take my number and contact me later on. We are still by the bedside as it's not going to be long for our beloved Dad. All I wished for was to reschedule the stay, but after making a call for the 2nd time and not hearing back from the hotel, I was informed there was nothing they could do. I understand that I was late to inform the hotel, but it was the earliest opportunity after having to drive 2 and half hours to the hospital and spending time by the bedside to inform them. I'm truly disappointed that they couldn't make an allowance and show some leeway to re-schedule the break away.

Old school hotel, filled with interesting people. Had a band on but didn't stay for performance seemed v good. Lovely staff all round, very VERY friendly.

1st time there made welcome dog friendly will go again

Amazing food amazing price's. I felt like I had gone in a time warp it was that cheap. Great friendly staff

This Hotel is in a great location, in Settle with parking to the rear, the room was great clean and compfortable, they currently don not offer evening meals, however there are plenty of places tp eat out at in the town. The breakfast was first...

The hotel was easy to book direct and on arrival had plenty of parking space. Our room was large, clean, well equipped and warm. The staff were very friendly and accommodating. The breakfast was plentiful with a good choice. The position of the hotel was ideal being in the centre of Settle giving easy access to the hills surrounding the town. Overall we had a delightful stay and were looked after very well.

Called in for a market day lunch. Definitely recommend the Lasagna Piping hot served with a great salad crispy and garlic bread. Good size and very cheap . Dog friendly

Very well situated on the High street with free parking at rear. Rooms were modern and clean. Great power shower and the best bedding I've ever slept in.... Comfortable bed, good night's sleep Thick white towels ,large TV and plenty of milk for tea and...

Friendly welcome from the bar staff, Taylors Landlord available and the radiators warm on a cold night.. Decent pub worth dropping in..

Great staff, it has a very warm feel to the place

dated but spotlessly clean very friendly staff and locals

Very comfortable bed and outstanding breakfast Bars Cosby Good parking Great value for money Central location

Nice little place to visit for a drink

If you want a relatively cheap overnight stay that is clean and warm, with a comfortable bed, and an adequate breakfast with pleasant staff this is the place.

We booked this not expecting anything special just basic accommodation for a walking weekend. I’m pleased we didn’t have high hopes as we would have been even more disappointed. Twin room when we asked for a double, check in took ages and seemed overly complicated,...

Very big pub, fantastic architecture. Food is good value.

Good honest food, pleasent staff.

We stayed here for one night just after Christmas when visiting our elderly father who lives in the town. The room was basic and not a room you wanted to spend anytime in. No wardrobe only hooks on the wall. No bedside tables or lamps....

The kitchen manager made our stay, what a star ⭐

The pub is a chain but the food was pretty good, the staff were helpful and friendly. The building was clean and tidy as were the toilets. For a cheap meal it was good.

Booked a 2 night stay over the new years weekend & were asked at the time of booking if we wanted to book a table for New Year’s Eve, so we did. Their website showed the 3 course meals available for that night but when...

We booked a table for New Year’s Eve online through the pub’s website. We arrived only to be told they don’t receive bookings from the website and they were full. Could not accommodate us (2 people). They told us we were the fifth group that...

Good food good beer and good atmosphere all in all good night thanks guys I know you were busy with lack of staff and yet still kept it together thank you 🙏

Visiting settle for Christmas ,went in the pub a couple of times for a drink ,very friendly ,lovely welcoming pub .Best pint of Guinness in a long time ,hubby said 😀👌

Staff are friendly and welcoming. Rooms were clean, warm and beds were very comfortable. Breakfast in the morning was really lovely. Only downside was water pressure in shower, but that's a small downside to an overly really lovely experience ❤️

Had a great evening watching the England game. Didn’t have food but will next time. Only quibble was having to queue for an eon to get served. But deff going back again. Great pub!

Lovely staff drinks are a really good value , it has feel of history I love places like this bed comfortable

Pizza and pint £9:99 absolutely beautiful pizza best I've had in long time,nice place clean tidy fast service

Large pub slap bang in the middle of Settle with Good value food Warm and welcoming with football on the big screens if that's your thing. Definite revisit

Proper pub with good ale. Rooms basic but all you need. Very good food menu. In a very nice Yorkshire area.

Popped in here for a quick drink It was OK, Prices were cheap

Just me and my dog. Popped in yesterday for lunch. I ordered the club sandwich which was very tasty and reasonably priced. The staff were really nice and made both of us feel welcome.

Popped in for lunch . Made to feel very welcome , as was my companion. I had a club sandwich which was very reasonably priced and absolutely delicious.

Had an ex excellent Sunday lunch here. Large portions very reasonably priced, very quick service. Highly recommended

Big spacious rooms with very comfy beds. Good, reasonably priced food and friendly staff. Being in the center of the town it is convenient for a wide selection of shops and restaurants.

Lovely hotel and bar. Food very good and a great menu for lunch. Friendly atmosphere and dog friendly too.

Host was friendly,very clean and good surroundings.Food was five star plus + and a very good portion for price.Would visit again and recommend.

Good food and and family friendly