Based on 2.244 opinions finded in 3 websites
Opinions
Excellent setting on the canal side, great food- especially the steaks - and great service.
Trevor Warren . 2025-05-17
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My food came in great time service from Soph was amazing. The portions were very generous and the whole plate was amazing taste fresh and the menu had clearly been thought out well. I had a vegetarian meal , I have found they typically are dry but this one was 10/10. Sat outside it was clean and no ash trays on the tables which is refreshing to see , and service was lovely. However table clearers seem cliquey and not welcoming.
Charlize Irving . 2025-05-16
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The service was exceptionally good. Very friendly and helpful - both at the table and beforehand at the bar. Excellent recruitment, training and retention.
Chris Newman . 2025-05-13
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Seven diners all very pleased with the food served and the pleasant and helpful service. Would happily eat here again.
Paul Newman . 2025-05-11
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Lovely food . Good service and a fantastic location
rebecca levitt . 2025-05-05
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Amazing service Sherrie .. food was delicious refinery come back
Toni Oldfield . 2025-05-04
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Lovely food lovely staff Sherrie was very lovely
sue green . 2025-05-04
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Great place to enjoy a relaxing meal.
Lindsay McGowan . 2025-05-03
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We really like the pub garden by the canal and the dining area inside. Good ambience. The disappointment was the service, very poor, and slow, and most waiters lacked training , and so were some of the bar staff who didn’t know what they were doing ie how to pour a whiskey, I had to explain before one of their own people came to the rescue! They shouldn’t be let unsupervised and should be competent to serve customers. The bar staff were not friendly at all. No thank you, no please… not courtesy. The only staff member who seemed helpful was the man at the entrance reception who showed competence and professionalism. Possibly the supervisor of the dining area?? Re the food it was below average and took a long time to serve! Wasn’t cooked to standard either the seabass was overcooked and crispy so on the verge of burn! Requested a change to my meal which the waiter said they can do but found that was messed up as well. Request them to put it right and they say kitchen closed! Hopeless service! Sad, and a shame as it’s a lovely property. Hope things change for the better!
N Lodhia . 2025-05-02
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Found this pub on google maps and decided to give it a try on a sunny day. The food deal was a bargain at less than £20 for 2 meals. Bar service was quick and efficient and lots of parking in the field next to the pup. We will return.
Paul M . 2025-04-30
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This used to serve fabulous food in the past but this time the food wasn’t great the Mexican chicken that if there was hardly half breast and limp chips wasn’t great it’s shame as the food used to be great here hopefully they take this into account as the place is lovely it self
Shalini Sharpe . 2025-04-29
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Warm friendly greeting on arrival. Extremely busy. So pleased we reserved table for six adults. We all decided on carvery which we all found excellent. Great service from staff with very little waiting for food and drinks. All of our party had a great time and Bill was extremely reasonable. Many thanks to all who served us.
Mick R . 2025-04-27
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Warm welcome. Great food. Very reasonable. What more could you ask.
Mick Read . 2025-04-27
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Great! Can't fault the pub food and drink. Great atmosphere, great service. It was a bank holiday and was very busy, but you never felt rushed or sensed busyness. We will return.
Jules Richards . 2025-04-22
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Our party of six ate here in the evening and the service from the friendly staff was excellent. Very wide selection of dishes available from the menu - highly recommended.
Gregory Hudson . 2025-04-21
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Great experience. Lovely atmosphere. Very friendly & attentive staff. Food was fantastic & enjoyed by all of the party. Dog friendly too.
Neil Jaques . 2025-04-21
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Great service as usual. Staff are always friendly and the food was great. Come here offer and never had a bad meal.
David Green . 2025-04-21
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Lovely pub. Has bouncing castle outside.
Jenna Turner . 2025-04-20
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Good friendly service, excellent food and great surroundings
ken woods . 2025-04-20
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Just had the absolute most banging carvery in my life. Meat was perfect and the trimmings were amazing. Great pint of Guinness as well. The staff were really friendly and the atmosphere was awesome.
Lewis Rigley . 2025-04-20
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Fab food and had a great night. Kezia the server was awesome
Lisa Wann . 2025-04-19
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Dog friendly, sat in the marquee area. The atmosphere was very nice and the staff were attentive. Ordered off both kids and main menu, need to have the chips they were delicious and crispy.
K S . 2025-04-19
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Came for lunch, 4 of us ordered a burger with bacon and cheese. Asked for it plain. No salad of any type or sauce.. sent me a burger with tomato salad and coleslaw. So sent it back. Explained I can't eat salad or vegetables. Brought another burger out, this time smothered in burger sauce, No Bacon and still with coleslaw. Completely ruined the meal. I can understand one mistake but not two in a row. Used to come here for lunch regularly. Wont be coming back. Disgusted
Douglas Moon . 2025-04-17
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On Saturday we visited 'The Waterside Inn' but unfortunately encountered some issues due to problems in the kitchen. As a result, some items from our meal couldn’t be prepared. Senior staff members came out to apologize and handled the situation with great professionalism. They offered alternatives to the unavailable dishes, but after some back and forth, we decided to leave and dine elsewhere.... This was the first time I’ve ever experienced something like this, and I truly felt sorry for the team. Fair play to them for their honesty and professionalism... we will definitely come back another time and give them another try.
Garry . 2025-04-13
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Wow. Lovely spot for lunch on a sunny afternoon. Had a great meal with the family. Good menu for everyone. Choose the fat chips.
Colin Cooper . 2025-04-12
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Really recommend this place it’s so good to bring the children, the waitress are so helpful especially Sophie she’s so helpful. She made our visit extra special.
Paige R . 2025-04-11
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A really lovely day and evening to sit and watch the ducks on the canal, we did not eat but they was very busy with food so i should imagine it was allright
Christine Pittard . 2025-04-10
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Booked a table for six people for 7.15 but arrived for drinks 6.30. The place was absolutely rammed, indoors and out, but the barstaff , serving staff, and chefs worked their socks off to provide an unbeatable service. Will definitely recommend this idyllic pub/restaurant.
Queniborough . 2025-04-01
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Absolutely fantastic place. I’m single with a dog and the staff today were exceptionally kind to me, even having someone watch my dog whilst I got my carvery and then brought it to my table outside. I’ve never had better service and the food was perfect! They also let me have a kids one as I’ve just had an operation so can’t eat big meals yet! Nothing was too much for the staff here. I’m in the next village so will continue to visit and highly recommend.
Jo Bonner . 2025-03-30
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I couldn’t decide between fish and chips and the cottage pie. Which I believe was lamb and not beef so it was a shepherds pie really. I asked the waiter if they had HP sauce. (Can’t eat fish and chips without my HP sauce) decision was made. What I was given was definitely not HP sauce and ruined my Fish and Chips. We did go back the next day to try the cottage/shepherds pie so that we could park in the car park to walk up the river but will not be going back again as they can’t be honest about what they’re serving.
Deborah H . 2025-03-29
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Really nice riverside pub for a drink or a meal.
Charlie Stevens . 2025-03-20
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The waterside is a fantastic family pub offering decent food. Unfortunately when visiting today they only have one working toilet, both male and female toilets are closed because of technical difficulties, this turned out to be no lights. When one disabled toilet was busy for a period of time and you have 2 kids needing to go I feel this is unacceptable. I apologise to the manager as I know this is a chain pub and he clearly doesn’t have the authority to call an emergency electrician to deal with this issue. We do hope to return for a better experience. Oh and no I don’t want to phone or email anyone to discuss this.
J T . 2025-03-19
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Just having a drive around, and came across this place at lunchtime. I would expect booking it would be a good idea, but we were lucky and was seated straight away. We just had a coffee and a fairly light meal, and cannot fault it. We will be returning soon.
peter clarke . 2025-03-15
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Came here yesterday for a carvery, weather was lovely! Even though it was really busy Sophie managed to get to us quickly and help out. Lovely place
Charlotte Tame . 2025-03-10
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So we had a 40th party in the marquee. What can I say, Cherry was an absolute God send the way she had helped all of us with our needs. It did help make the evening go better than expected. I also like to thank Curtus and Tom as well for their due diligence and help. Not only did they do the unexpected by getting people's orders in when we couldn't get pre orders before the big day, they were able to serve all at the same time. Professional, yet easy to get on with, they just made the day so much easier. Cannot thank you all enough for hard work and dedication throughout the evening. Thank you all again
Sean Going . 2025-03-09
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I came for something to eat with my son this afternoon and I have to say it was perfect. Staff are so nice and extremely helpful, taking my son’s order and understanding his needs giving him options and alternatives. The food was piping hot, fresh, and delicious 😋. The Waterside Inn, Mountsorrel is the ideal place for all, from a quick drink to business lunch or a family meal. #mountsorrel #local #pub
Anthony Marvin . 2025-03-03
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Always know what you'll get,lovely pub x
Alison Blount . 2025-02-28
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Very helpful staff. 7 meals all came together
Jane Cronin . 2025-02-20
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The food was fantastic and they were great with my little one (8). I definitely will be returning, but just the adults
Luke Priestley . 2025-02-19
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Well worth a visit. Great food friendly staff. Fab service
joni tointon . 2025-02-19
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Another excellent meal here, staff were great, had a nice cosy table & a really good price. We'll definitely be back. The Garlic Chicken flatbread was lovely.
gee wood . 2025-02-18
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A great menu, brilliant service and superb value. Really good value for quality food. Seabass was delicious and highly recommend.
Marie C . 2025-02-15
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First time at this pub for a birthday celebration. Food was good. But the pub was so cold on one of the coldest nights of the year. (Jan 18th). Log burner full of logs but not lit. Eating food in our coats. Couldn't wait to get home. Probably the next visit will be summer.
Sue Thompson . 2025-02-10
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The 1st visit of the The Waterside Inn is narrowboat ride and I bought a BBQ 🍗 Chicken 🍗 and Bacon 🥓 Burger 🍔 with chips 🍟 and salad 🥗 and Pepsi max coke with lemon 🍋
Ashley Russell . 2025-02-06
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Disappointed that there were no full bottles of prosecco available to compliment our meal early on a Friday evening. This was followed today by being let down by having a birthday lunch for 8 cancelled, admittedly due to lack of gas but with no offer of recompense.
patloveday11 . 2025-02-02
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Always great service and food and reasonably priced.
Dave Freer . 2025-01-29
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We ate at the Waterside Inn on Sat 25th. We had 1 x Stilton mushroom starter, Lasagne and Sea Bass mains. 1 x Roulade sweet. 2 x White Wines, 1 1/2 pints Tiger ale. All the food was well cooked and presented, Service was prompt and good humoured, The bill was for £64:75. We enjoyed our visit and the Waterside is recommended . Paul Reynolds.
Paul R . 2025-01-26
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Great service and great food. Can't fault anything although coleslaw needs to change as nothing like coleslaw. Also the menu lacks a good curry like a tikka masala.
lucy h . 2025-01-25
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Had an early dinner here yesterday, 20 Jan. Friendly staff, nice beer and food, thought the price was reasonable compared to other food pubs in MSorrell, Birstall, Rothley etc. We'll be back.
Davey Ivens . 2025-01-21
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Had our Christmas party there the food was really nice great service to.
Jim Mason . 2025-01-14
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Lovely food, quick service and friendly staff, nice and relaxing at lunchtime.
Glen Spencer . 2025-01-10
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Excellent location, lovely and cosy inside, great atmosphere, great service and even greater food, staff very friendly and accommodating, definitely recommend and definitely going again.
Julian Dye . 2025-01-05
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Slow service on this occasion but was very busy
Joni Tointon . 2025-01-01
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Beautiful place to dine by the water, food was really good, very reasonable price, friendly staff
Mukesh Patel . 2024-12-31
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Food not hot enough, no chilli sauce served with the halloumi fries, poor service, very slow
Ronald Stone . 2024-12-30
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Went for meal with the mrs got served about 11 ish to ask what to eat we ordered. Still at 1:45 no food so got up and left will not be returning here again
Joshua Coultas . 2024-12-13
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Just back from a fabulous festive lunch. We were a group of ladies and every one of us have said it’s been the best experience. The food was fabulous, so fresh and beautifully cooked ( one tiny comment was that the parsnips were a bit hard!) You managed to cater for all our requirements. Staff were so lovely and really looked after us. Special mention to Cerise who sorted all the initial booking issues we had, you really did go above and beyond, thank you
Tripping1955 . 2024-12-13
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Excellent food, service and ambience as always. Thank you
Suzane Gupta . 2024-12-12
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Had a nice meal here with a group of friends, the staff were very good!
Steve Prince . 2024-12-12
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Good food and service worth a visit
les Hunt . 2024-12-08
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We just visited as a table of 7 for my sons 19th birthday and we all had a lovely time. The food was really tasty and the service was super efficient and friendly. Will certainly visit again. 😊
Emily Jordan . 2024-12-07
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Excellent Sunday afternoon meal for 4. Dog friendly area. Efficient and friendly staff and a nice dining atmosphere. It was busy, so we recommend booking. Sea bass was excellent as was the rump steak. The posh pigs in blankets were …. posh!! And the pork belly hit the spot, super crackling.
Martin Streeter . 2024-11-18
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Busy for a Tuesday lunchtime but we had booked. First impression not great, person at the counter didn't really acknowledge us. However the food was good. We had the lighter lunch and it was a perfect size to be honest. Nice view if the locks, would be really lovely on a summer's day. Car park small and tight.
Belinda Parkes . 2024-11-13
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Lovely food and great service a lovely place to eat .the 2 waitress we had were very friendly and helpful .generous sized portions for meal and pudding would definitely eat here again.
Kim Smart . 2024-11-06
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30. Oct. Went last night was very disappointing both food and service time. Had lasagna was burnt in the dish, guest with us had posh pigs these were undercooked and sausages only just cooked in the centre. Pudding came mist of the apple blackberry crumble was on the paper napkin and was just topping. Guest also had the same a very thin layer of fruit and a inch and half of topping which was hard and dry. Complained first had £7.00 off the bill. Spoke with the manager who removed full cost of burnt lasagna and the 2 puddings. Felt the service was slow and could be improved. Disappointing visit would not be going again
Beverley Newstead . 2024-10-31
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Perfect place over the water. The food and service were really good. They helped to secretly organize a surprise :)
Daria Maciejewska-Mazur . 2024-10-29
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Beautiful food Very friendly staff Nice relaxed atmosphere
James Bedford . 2024-10-23
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Good carvery in pleasant surroundings overlooking the water and lock. Pet friendly. Very popular so it pays to book
Antony Kight . 2024-10-20
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Very nice evening meal & great service
Simmo Simmo . 2024-10-19
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Spent 2 hours at my sisters birthday meal here the food was so nice and fresh
MATTHEW KING . 2024-10-08
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Called for a quick bite here prior to seeing a show at the MMC Venue on a cold, dark and wet night. Had a nice welcome upon arrival and shown to our table. There was a good selection on the menu. Only really had time for a main and I chose the Sea Bass which was delicious. All of us had different meals that we all enjoyed. Good food and good service... could not ask for more. Must come again when I have more time.
David Taylor . 2024-10-05
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Food excellent, service was great.
John Lloyd . 2024-09-22
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Excellent service, prompt and helpful. Good choice on menu. Tuxford chicken lovely and beef in Yorkshire pudding lovely and tender. Will be returning for sure.
Sarah Sheldon . 2024-09-18
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Excellent service, prompt and helpful. Good choice on menu. Tuxford chicken lovely and beef in Yorkshire pudding lovely and tender. Will be returning for sure.
Sarah Sheldon . 2024-09-18
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Nice place very friendly and Maddie who served us is very helpful and look after us very well. Can always recommend the place for family or couple
Wi Fi . 2024-09-18
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Nice place very friendly and Maddie who served us is very helpful and look after us very well. Can always recommend the place for family or couple
Wi Fi . 2024-09-18
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Very busy, but still excellent food and service
Graden Smith . 2024-09-14
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Lovely relaxing place. Over looks Canal. Plenty of parking and flat ground for walking. Kid and Dog friendly.
Caroline Barradell . 2024-09-13
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Great place would recommend for any occasion
Mark . 2024-09-12
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Just home from a most enjoyable lunch. This was pre booked for our walking group. Praise to Dan and Claire or excellent customer service and to the staff backstage for providing tasty meals with very little waiting time. We will return ! Thank you 🙏
Carolyn S . 2024-09-10
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The carvery is excellent and worth the price. Get all three choices of meat and is a help yourself system.
Adam Batson . 2024-09-10
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Went for a school reunion lunch here and everyone seemed to enjoy the food. There was a bit of confusion over what was a large order, but all was sorted in quick time. All staff were pleasant and attentive. If I have one moan it was there was only one zero percent beer on offer. But that is a definite 1st world problem.
David James . 2024-09-10
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The Waterside Inn is a nice traditional village pub. There is a good selection of beers lager and cider, including two hand-pulled cask conditioned real ales, which were in excellent condition when i visited. There are no bar games, The pub is more of a restaurant. It is very popular for meals. i haven't tried the food, but the menu looked very tempting. There is a large outside covered seating area and tables overlooking the river. It's a nice pub worth visiting.
Andrew Nell . 2024-09-09
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10/10 would recommend ! Amazing staff & service. New menu is amazing 🫶🏻
Hollie benzie . 2024-09-05
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I ate here on my own before a gig at the MMC venue and had a lovely katsu chicken and malteser cheesecake. Beautiful location.
Dawn Donaldson . 2024-09-04
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We ate here as a group of 4 in December and really enjoyed it. Visited again on Saturday and a completely different experience. Arrived early hoping for a pre dinner drink but got rushed to our table. Friendly waitress came to take drink order and we asked what real ales were available. She went to bar to ask and returned to let us know there was a session IPA which we all ordered. When arrived was more like lager and lime. It appeared on the bill as lager!! Food order placed and arrived very quickly. All ok. Mains arrived 2 fish and chips and 2 steak and Stilton flatbreads. Skinny fries with flatbreads cold and chewy. These were quickly replaced and very hot. Meat cooked ok but flatbreads were crispy and broke apart and no flavour. Fish and chips ok but greasy. When asked what we thought of the beer we said wouldn’t have again. Everything was so rushed we were bought our bill less than an hour of arriving. Although staff friendly and efficient would not go back. Very rushed and overall poor food. Not sure if has changed hands but a very different experience.
Louiseck1 . 2024-08-23
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They don't do food here but the staff are friendly and it's not expensive
John Broome . 2024-08-19
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Visited today a sunny Sunday, pub had 2 bouncing castles outside loads of benches great atmosphere. Sat with family n kids ordered few different dishes for us to all share highly recommend.
Jen . 2024-08-18
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Had many meals here and they've always been great. Good service. Friendly staff. Nice food. Varied menu. They also take dogs in the bar area and during the summer they have bouncy castles for kids
Philippa Manning . 2024-08-17
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a good time is having a Guinness and watching the the narrow boats go by when the sun is shining 😎😎🍺
dave chapman . 2024-08-16
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Maddie was a wonderful waitress, very quick to take our orders and very polite. A real credit to the Waterside Inn. The food (chicken flatbread and cheese bacon burger no gherkin)was cooked beautifully and the onion rings are the best we have ever had.
Andy Brown . 2024-08-15
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Maddie could not have done enough for us, she was so lovely from start to finish, I'd definitely return based on her service alone! Luckily the food and atmosphere was just as good 🥰
danielle byrne . 2024-08-14
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Maddie was fantastic, attentive and a v pleasant server. 10/10 would visit again
Ben Reid . 2024-08-14
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Lovely staff, Maddie ,with always a smile on the face. Realy enjoyed the visit. Now of to Kilo wines
Norbert Steil . 2024-08-14
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We come here several times a week and the staff are always so accommodating and friendly. Service with a smile always, and the food is always amazing. Maddie was particularly helpful today! She was so attentive and made sure we had everything we needed. Can’t wait to come back again soon!! Ellie xxx
Ellie Coles . 2024-08-14
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A great place for an impromptu lunch. Plenty of seating alongside the canal as well as inside. The staff were all very welcoming + the food was great. Will definitely return
mandy poole . 2024-08-13
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Very busy canal side pub, lovely surroundings and beautiful to sit outside. There's ample garden space plus parking. Comfortable and cozy interior with a good choice of drinks available. Full and varied menu, the onion rings were amazing!! Huge battered homemade style, accompanied with chunky cut chips. Would definitely recommend and will return. Staff were friendly and polite. Thankyou 😁
Andy Saxelby . 2024-08-12
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Lovely food cleared the plate, definitely coming back again lovely atmosphere
wayne kettel . 2024-08-11
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Lucky to have been born and live free in the UK so we can go to places like this. Lovely pub great food and today it was involved in the Mountsorrel festival great.
Sandra Carty . 2024-08-11
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Enjoy a Lovely beer in a beautiful location
Darell Shearer . 2024-08-11
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Where to start? It’s like going back in time, the decor, the lack of ambience And then there’s the food ! A very simple/dated menu and the food we ordered was simply not worth eating Nothing at all is fresh - maybe the iceberg lettuce on which the tomato slice and raw red onion sat I had a chicken burger and chips - two slices of grilled tasteless chicken (and the iceberg lettuce mentioned above) in a limp bun I didn’t opt for the .45p upgrade to ‘Cajun chicken’ which i guess just means the chef opening the schwarz jar of spices ? The piri piri chicken wasn’t much better - two grilled pieces of chicken with some wholesalers sauce poured over it The other food we order was just as poor The food had no flavour apart from ‘bought in’ jarred sauces And all this at ‘good pub’ prices - those who make the effort to create and actually cook food with care and imagination It doesn't have to be a gastro pub, but at least do the basics properly! There are so many places to choose from where the food is so much more inspirational and the menu’s are current, not so dated A little embarrassing all round really and we’ll go to somewhere where the food is fresh, cooked by a chef who cares and has some imagination next time Sorry