Waterside Café in Cheshire West and Chester

Extremely disappointed tonight which is unusual as we really enjoyed going before refurbishing. Food was not good a all. 3 cheese burgers one plain and 2 with one piece of lettuce and a chunk of onion. The fries on all three plates were overcooked. The onion rings were overcooked although we did eat some. The carvery was nice except for pigs on blankets as they had been left under heat lamp far to long inedible. The fried chicken sandwich was tasty.but again fries overcooked. The young lady gave me a box to bring the full burger home to put in the bin. This is unusual so not sure if they changed the chief or they were having a bad day. Tripped over the side of the chair and hurt my leg and informed the young lady it was a safety issue she said she would inform the manager but didn’t take steps to remove the hazard. ( not sure yellow and black hazard tape is adequate if it’s covered by the arm of the chair that’s broke ?) this time wasn’t value for money and we left feeling dissatisfied. Felt like they just couldn’t be bothered . Sad really as we have loved eating here 😔

A friend took me for lunch at the cafe yesterday. We were both impressed by how welcoming it felt, how friendly and pleasant the staff were and the quality of the food. So I was surprised to see negative reviews and felt I should express my opinion. I wouldn't hesitate to return, especially to sample the scones and cakes.

Always a positive experience here! Dylan, the Welsh guy with an extremely impressive beard, always makes our visit special and he’s pretty good at making coffee too!!! Looking forward to visiting again soon.

i ordered a kebab it was alright kind of greasy and the staff seemed like they was either drinking or on sniff

Lovely staff and atmosphere. Very welcoming place. We have visited the cafe regularly for the past 6 months and cannot fault the place. We watched a few bands there too and they have been brilliant. My only complaint is the site has let the trees grow a little and hinders the of the lovely view of the fields beyond.