Waters Edge Bramerton in South Norfolk

Definitely one to avoid now, had many lovely visits with previous owners, the welcome was poor, staff not interested, food average, restaurant was cold, staff kept leaving doors open, no thank you or goodbye, it’s fair to say our special family occasion was extremely disappointing, we will not return or recommend.

I booked for a double birthday celebration on a Sunday afternoon. We turned up and the pub was quite quiet and there was plenty of staff working. The first young lad to come over to the table apologised and said “sorry I’m not really here today” when i asked about the beer selection, so that was a great start. It certainly showed throughout the duration of the meal too. We had a table of 7 which I understand can be difficult if the restaurant was busy or you were understaffed but this wasn’t the case at all. All the waiting staff lacked basic skills for their job. Not once did any of them ask if our meal was okay or checked if we needed anything else during. My sister had almost finished her dinner before her side of cauliflower cheese had turned up so we turned it away. To then witness her take it over to the young lad who was serving us earlier while he was eating on his break. There seemed to be a massive arrogance about this pub that because of the location they can charge high prices and have diabolical service. I honestly would have had a better meal at my local Wether Spoons and saved half the money. Not to mention probably would have received the same level of service if not better. The food was okay but never worth the prices. The roast dinners had over cooked parsnips and portions were too small for the price. The so called peas or mushy peas with the fish and chips were brown and inedible and I’ve had better burgers from the side of the road. As we left the first apology we got was from either the owner or manager of some kind and that was just to say sorry about the cauliflower cheese. Just such a lack of awareness overall. Certainly won’t be rushing back.

We visited the Waters Edge for Sunday lunch this week and as always we had a fantastic time. Jilly met us at the quayhead and it was great to get a warm welcome and a hand to moor up, and the front of house team were brilliant. The food, service and atmosphere were all lovely and we all had a smashing time, however as a wee bit of constructive criticism we would welcome a bit more variety on the vegetarian front, but we were all well fed and watered and looking forward to our next visit. All the very best, Callum

We have visited this pub in the summer and the atmosphere has always been friendly and pleasantly enjoyable. However, on our previous visit we endured a whole new experience. On arrival, the staff seemed friendly and took us to our table in what was a very empty restaurant. We ordered our meal, a burger and the pork belly. The burger was average and the pork belly came with an abundance of cabbage, what I could as fried potatoes and pork so tough it could barely be cut. Not to mention the string which was left around the pork belly which wasn’t realised until nearly swallowing. When we mentioned this to the waitress she was not apologetic and seemed to find it irritating we even said anything - perhaps she should’ve realised we just don’t want people choking on it in the future!!! If it wasn’t for the unnecessary high end prices for “pub grub” food, this would be a lovely location to visit.

Lovely people here who go out of their way to make your visit enjoyable. Helped with mooring our boat and gave good advice on tides and things to do in the area. An excellent choice of local brews (especially liked the Fruit Bat cider) and extensive wine list. The food is quite unique. Classics with a twist done to perfection.

We had dinner here in Feb 24, the food was excellent and well priced. We were made to feel very welcome and I would highly recommend this place, we would definitely return next time we are on the boat.

Friendly staff, great location, good food but very very slow service and prices a bit too high…£21 for two slices of roast beef, admittedly very good. Service is the main problem we have experienced on one or two recent visits.

I can’t rate the food we had highly enough. We had the valentines set menu and each dish was amazing and cooked to perfection. The lamb main was gorgeous. We will be returning soon, can’t wait to try the other things on the menu! We’ve been raving about this lovely hidden gem to everyone!

This is a very formal restaurant inside. Staff are not initially very welcoming and don't really look clean and tidy except for the bar staff. It's not really somewhere to go after a muddy walk for a chilled drink and snack. The food was good but maybe a little expensive at £69 for 2 main courses, one starter and one side of chips, two coffees and a coke.

One of the best Sunday roasts! Lovely waitresses, very polite and helpful. Dessert was delicious and looked great!

Poorly set out inside The food was not up to the standard one would expect Chicken Supreme with Thick skin and little sauce Wild Mushrooms on Toast for Starters we are still trying to find the wild mushrooms

We moored here during our week on The Southern Broads and were treated very well from the beginning. Cookie "local resident and character" helped us moor up and we had a meal in one of the outside wooden pods that night ( which was perfect as we had two small dogs and it was raining ) The food was fantastic one of the best steaks I've ever had. Locally sourced ingredients and a good choice. Loved the Lobster / Crab menu also! We carried on but decided to return at the end of the week as it was my birthday - again moored up during the day and had lunch ( booked an evening meal for the next night - why wouldn't you?! ) Lovely seating area out front but we had drinks brought over to our boat. Wonderful. We stayed moored but there is also plenty of mooring a very short walk away on a nice grassy stretch if you can't get moored at the pub. The owner and restaurant team went above and beyond on my birthday night with reserved outdoor pod, candle/burner lit even water and bikkies for the dogs and everyone welcomed me as I came round the corner. Made me feel very special. The menu choice and food is fabulous and the whole team were very hospitable and helpful. We would highly recommend - can't wait to return. Thank you for a lovely memory! Cheers Cookie :) xx

Fantastic food, service and atmosphere. We ordered sea bass, roast beef dinner and butler steak. It was the best steak I've ever had, tender and so tasty.

We went to this place twice 2 years ago whilst on the Broads and it was good. So good we went again this year, again whilst on the Broads. I really wish we hadn’t bothered. The food isn’t that good but very pricey indeed. The landlord/owner doesn’t know how to smile, awful attitude and demeanour. Ordered a bottle of Sauvignon Blanc at £27 and it tasted very, very average. Looked it up online and the RRP was £9.15. That’s a 300% mark up! Greed and more greed! All the owner is after is your money and it doesn’t matter how he gets it. Save yourself the money and go to the Ferry House at Surlingham. Waterside setting, great home cooked food and plenty of it and at very, very reasonable prices. The staff are excellent

Moored our boat here overnight and booked in for dinner-we certainly weren't disappointed. Lovely restaurant and a beautifully set window table with river views. The staff were very friendly and helpful and added to the relaxed atmosphere. Lots of choice on the menu and an extensive wine list. My husband had the burger, which was excellent, and I chose sirloin steak-the best I've had in a very long time. Altogether a totally enjoyable experience. We're back in the area in a couple of weeks and we'll definitely be revisiting Water's Edge.

Beautiful venue on a summer’s evening. Highly recommend this lovely restaurant. We both chose the jerk chicken on the riverside menu. It was absolutely divine, so flavourful and very filling. 😋 Great service, professional and friendly. Thankyou to Stacey. We had a lovely evening!!!

We walked to this pretty riverside Pub for a meal with family, on a busy Weds summer (raining ha ha) evening. There are loads of outside tables and the inside restaurant is nicely decorated, but the wooded floors make it very noisy. Tables are not crammed together which is good. The menu has some nice sounding food, lots of choice. I opted for mushroom gnocchi. When it arrived it was piping hot, well presented on the plate and tasted lovely. Everyone on our table reported their meals tasty too. This could be a smashing high 4 star eatery, BUT, it is totally let down by the fact the kitchen does not have the capacity to service the restaurant. We waited 1 hour 20mins for our food. Other tables were complaining all around us. There’s a note on the menu saying “don’t come here if you want fast food” as if that justifies the long wait for food. The leadership team need to sort this problem so the restaurant can flourish to its full potential and stop upsetting it guests.

Great venue for my wife’s birthday treat! We were very well looked after and everyone enjoyed themselves. A good mix of young and old guests, food was amazing and service was excellent.

We have always loved coming here fabulous setting. It was Sunday lunch on bank holiday weekend but didn’t appear overly busy. Food took over an hour, my 87 dad needed to eat so I asked for some bread, was charged for this! In my view if you are going to take a long time to serve food you should offer the customer something for the table. Table next to us had starter but waited over 2 hours for their meal . waitress was lovely very friendly but the manager did not once acknowledge any customers. Food was very good and desserts wonderful. Just please improve the times or offer customers something if it will be overly long. Thanks

Beautiful river setting, a bit pricey but the food quality was well worth it. Caribbean jerk chicken was excellent, plus a good selection of cocktails and very nice.

What a shame this pub has the management and staff it does. We used to very much enjoy this pub, for it's location and quality of food and wine. We visited Waters Edge at the weekend by boat with friends after having a lovely day. We stopped for a bite to eat before returning home, arrived and the staff were rude, unwelcoming, defensive and the general manager was very unpleasant, rude and completely unreasonable. Grumpy is an understatement in a previous review. We will not visit again and won't recommend.

Lovely riverside setting, seafood platter and duck very good, service was prompt and friendly, would definitely return.

We arrived on time for our table and there was a slight mix up as presumably some people had asked to change tables so we got a table with no view. We ordered some wine and other drinks which too quite a long time to come. Orders taken and then the wait started !! The restaurant has nice decor with good furnishings, looked clean and utensils to a high standard. Such a pity the same could not be said about the food. It took an hour to get our food to us and the restaurant wasn't even that busy. The seabass was cooked to death, arriving as a dried up unappetising two filets of fish. The skin had turned to leather rather than a crispy delicacy and the white meat was no longer edible being dried out.I can only assume it had been sitting on the pass for ages under hot lamps as the plate was red hot and all the moisture had gone from the plate. Plating was to a poor standard with closed cockles served (where is the quality control). They were also gritty so presumably unwashed. Seabass promptly sent back, no visit from the owner who seemed very disinterested and was micromanaging staff. This was returned to the kitchen but again no interest from the owner, just a gleeful announcement that I wouldn't be charged for the food LOL. The duck was similarly prepared, again cooked to a leathery death, it makes you wonder why the food was cooked too long when there were people waiting. Duck should be pink with rendered fat, at least ask the customer or pre-warn them that you are going to cremate the poor duck breast. We all got to taste the efforts and all agreed with these observations. Chicken was well cooked thankfully although so little to visually please the diner, it was all the same bland colour. The enjoyment of food is helped by appealing visual presentation, not so here. Good points were hard to find after such a lot of disappointing late main dishes. The wine list was encouraging and gave a good cross section In summary its probably going to be put down as an anomaly but for us the Waters Edge is a poor example of the dining experience and appears to have fallen into the trap of not believing you have to try when you have captive tourist trade. Shame really, I remember when it used to be good there.

I can not thank everyone of the team at the Water's Edge enough. We showed up bedraggled and muddy following our boat breaking down and being towed to the nearest mooring. We had missed food but they very kindly sorted some cheese boards out as...

This place used to be a really great place to meet up with friends for a nice drink by the river. Now it’s a pretentious gastro pub, over priced with slow service and a grumpy landlord.

We pre-booked our mooring (strongly advised as it gets busy even mid-week) when we made our restaurant reservation. It’s really helpful that there is someone on hand to assist with mooring and also keep an eye on your boat whilst you enjoy lunch. We had...

Genuinely really disappointed with the service. We moored up after asking if food was being served, and being told yes, and were immediately confronted by an over bearing woman asking if she could help in a condescending and rude way. She then said that food...

We visited the Waters Edge for a family meal. The staff and the were friendly and welcoming and very pleasant. The food was superb and the setting is beautiful. Lovely to sit by the Norfolk Broads watching the world go by. We had starters of...

Lovely food. The manager Lee made our night special. Gorgeous surroundings. We had starter, main, dessert, 2 bottles of red, bottle of dessert wine and cocktails. The duck and chicken supreme was superb! It was certainly a night to remember. Thank you.

I have never experienced such a rude bar tender! He was interested in only those that are there to purchase meals but not only that, those people are not to wear work tops! My son was told that people like him are not welcome. He...

After reading the recent bad reviews we were hesitant to go but we were so right to do so. We had an excellent lunch served quickly by very pleasant staff who were extrenely helpful. We are sure that the service is now back on track

Very slow service on food. We weren’t in a hurry but in the end felt inclined to politely enquire as to how much longer it might take. No apology whatsoever, in fact barman was rude and arrogant. Clearly in his view we should have felt...

We have been here a number of times and always enjoyed. However tonight was not good at all, food not great and some drippy staff. Prawns and crayfish starter nothing to write home about. Our fillet steaks disapointing, my ‘rare’ steak way too overdone, cherry...

What a fabulous find. A modern, spacious, friendly restaurant with exceptional food. We had a party of 12 people, one being a baby and nothing was too much effort. The coconut prawns were fabulous and everyone thoroughly enjoyed their meal. Situated next to the river...

Visited this pub yesterday It is in a lovely setting but the experience was terrible We waited 25 minutes for our drinks which was a glass of wine and a beer and over a hour for the food We asked in case we was forgotten...

Very disappointing, over-priced and poorly run. Prickly and unprofessional bar lead who clearly can’t cope with a busy bar/restaurant. Passive aggressive. HUGE waits for food. Far too many staff simply wandering about outside without purpose whilst the kitchen is clearly struggling. Limited yet over-priced menu....

Revisited with a group of friends two nights ago and was extremely disappointed to find that standards of food and service had plummeted so much in under a year! Several of us ordered different steaks from the menu, which stated that it would be served...

Went with a group of friends. The place is beautiful and the views lovely, it wasn’t busy though despite the weather being lovely. I ordered the steak which was described on the menu as ‘medium rare’. It was well done. Over done. This was the...

Exceptional. What. A beautiful location. Definitely a must if you're in the area. It sits right on the river. It's a peaceful location. We had actually come here earlier in the day for a light lunch. They have space for mooring out front. My partner...

Lovely first visit as we’ve just moved nearby and wanted to celebrate a family birthday. Really good service from friendly staff. Sunday roasts were really good as were the specials on the menu. Will certainly be returning!

Fabulous Sunday lunch with friends. Staff were very attentive and couldn’t do enough for us especially Rebecca. It was also nice to have the door held open for us by a young man as we left.

Had brilliant lunch, couldn’t fault a thing. Roasts and vegetables perfectly cooked. Special mention to Rebecca, lovely young lady who was very polite, and service was faultless!!!. Many thanks to all the lovely staff.

We booked an 80th birthday meal here for my father-in-law. It was fabulous. Really friendly serving staff and wonderful decor throughout. The food was of a very high standard and the staff were both patient with a largish group and helpful. Without asking, the kitchen...

Birthday meal with family.. my daughter booked this meal for a birthday dinner and it was our first visit to this public house/restaurant, Excellent food, staff and service would certainly recommend and visit again thank you 😌

Had such a lovely time here, really pretty drive there, gorgeous location, clean/ modern interior, really friendly staff and great food! Can’t wait to go again!

Took the family out for lunch to celebrate safe return of Judith after her recent health scare & Alex for his safe return to Canada. Lots of parking, a warm welcome, lovely table overlooking the The Yare river, but best of all, a DELICIOUS meal.

Never been before but will return, taken by a friend and had a super tasty meal great choice super service warm & toasty venue

Excellent food, service and wine. We had a sunday roast and it was beautiful. Stunning views from the restaurant and the coffee was also lovely.

Just wanted to say thanks so much for our lunch booking today. The staff were attentive and food was excellent and delicious. Keep doing what your all doing. Thanks again

On a cruiser with friends and moored up for lunch. We expected a country pub and found a beautiful bistro style restaurant. Although the wait for food was quite long it was well worth it, all our dishes were beautifully cooked and presented. The staff...

Just called in for drink.told no room at the bar.staff where rude .told to go outside.so decided to leave .didnt want our customer.feel the owner needs to get some customers skills

We often eat outside here in the summer months and it is always enjoyable. Last Friday we had dinner inside in the restaurant and were very impressed both with the quality of the food on offer and the service of the staff. I had the...

L Pub food was weird found a shrimp walking out of the kitchen waier sweared at me and i cried .george mann, what a bloke

Visited this pub from a recommendation of a friend. Was so surprised how lovely the setting is. Plenty of tables outside and decor and facilities are very clean and tidy. The food was piping hot when arrived though we did have a wait of 45...

Very enjoyable afternoon spent here, 2nd time in the last month. Arrived by boat and met by a very pleasant gentleman who advised and looked after the moorings so could relax and not worry about it. Great meal was had served by pleasant staff.

Amazing setting, very well staffed, great food. Set on the river bend the view is idyilic. Food is imagintive and service is attentative. Really worth a visit, a special place.

Amazing food delivered by first class service from start to finish by all the team a massive thank you for making our evening perfect Gary and Helin Harvey.

We’ve eaten here several times previously, nice location and generally normally satisfied. Nice food but poor service having to wait over an hour for our food from ordering just before 6pm on not an overly busy evening, I’m happy to tip, but on this occasion...

Amazing food and friendly staff . Definitely one of my favourite places to eat The landlord could be friendlier !

We loved this place! We were allocated a dog friendly pod for our dinner which featured lots of locally sourced produce . The Cromer crab was superb. The staff could not have done more for us

Excellent view of the river , seated promptly. The food was nicely presented and hot and fresh . They do advise you will be waiting a little while which you don’t mind.

We cannot praise the amazing, friendly, accommodating and professional staff enough, we were a large table of 16 and all the food arrived promptly, was piping hot, generous portions and everyone thoroughly enjoyed their meals. Such a good choice of menu, reasonably priced and we...

Lovely visit here with family yesterday, idyllic, chilled relaxed atmosphere. Table service only a bit slow food little expensive, but on saying that was worth the wait and the price. Staff very friendly, polite & professional. Only thing off putting was issue of wasps everywhere...

What a lovely restaurant with lovely food atmosphere and attentive staff, we was told there may be a wait for food from the off due to staff shortages, this seems to be the norm where ever you go now after covid. This didn't bother us...

Poor service, poor food, food was cold, steak was very tough, couldn’t eat any of it! Landlord ‘too busy’ to take our complaint. Would not recommend.

This is the first time we have visited this restaurant. It was a busy saturday and told there was an hours wait on food which was fine. Nearly 2 hours later our food arrived and was nice, however i found a dead fly in my...

We have visited the waters edge many times over the last few years for afternoon or evening drinks and for meals . Each time warmly welcomed. We have moored our boat at the fantastic mooring facility and enjoyed afternoons and evenings on the extensive and...

Fantastic location, we stopped on the first evening of our holiday on the broads. Delicious food , lots of choice & although busy we didn’t wait long at all - first class service, we very happy to start our holiday off here & will definitely...

Excellent food. Had seafood platter, generous serving very tasty. Staff very helpful and friendly. Definitely recommend. Crab was fantastic, couldn’t be faulted

We arrived by boat and were excited to try the food and drink on offer. Before we even entered the restaurant we were told it was table service only outside. (I thought covid restrictions were over). We were told to take a seat and someone...

Great location, friendly staff, stunning food, very modern trendy pub, this was our second visit whilst cruising on the broads, 4 adults for a meal, did not disappoint at all, well worth a visit, will definitely be back next year.

This was the third time my Wife and I have visited whilst cruising the broads, the restaurant never fails to please, the setting is to die for, the food and service match that in equal measures (the ribs last night were just fantastic). As long...

Latest of many visits - superb as usual. Very busy but well organised, everything executed in a timely fashion by friendly and welcoming staff. Food was superb - totally recommend the Fruits de Mer- good luck with finishing it! Thank you Lee and team

This restaurant/bar has a lovely location. Me and my family usually park at the church car park then take a walk to the restaurant where the water is. It’s beautiful. A great place to take young children too. We have only eaten here once but...

Firstly - location - amazing setting by , funnily enough, the waters edge. Lovely setting for a warm summers evening ( sadly the weather didn't oblige us so we ate inside) . Boats moored up, with plenty of outdoor seating and plentiful parking near the...

A little off the beaten track but if you can find this place you definatly need to visit. The setting is so peaceful and stunning The food was to die for The staff were absolutely brilliant We never felt rushed or left waiting for service....

“THE COMPLAINT” is parking for both car AND river docking space.( Which invariably involves pre booking for any hope). . Despite seeming adequate ? It really cannot cope with the high volume of visitors to “The Water’s Edge Restaurant”. With friends we arrived at 12.30...

15 mins to be asked what drink required 1hr for starter to be served 1hr for main course to arrive after starter finished meal lukewarm it was nicely presented & tasty sadly not all service came together to make it a good meal Ambient music...

Poor slow service table booked for 230 not seated till 330 then another 45 min for food which was cold and burnt asked 3 times by 3 different waiting staff if we wanted desert menu but staff were friendly and polite

Need to focus on customers not the good and great of the local mansions at the bar. We are boat owners and moored up for a drink to find the bar packed with groups of people hogging the bar and had awful attitudes too when...

Had the Tuna rare with pickled ginger, soy sauce. Absolutely beautiful food. In the party we also ordered rare peppercorn steak with skinny fries. No complaints. Brilliant service and beautiful wines to accompany individual orders. Cheese and port to finish! Serb-lime

We preooked for dinner for 6 and a mooring for our boat, and after a beautiful day on the broads... tied up had a few drinks and a lovely tasty meal. Great service, welcoming and even bought some pre ordered Port and cheese to the...

Man at bar told us it was table service, we had to approach a member of staff to place an order! Fantastic food when it eventually arrived. Waited 2hrs without any communications from the staff. Really poor customer service. 10mins before our food came out...

I took my wife to the Water’s Edge in Bramerton Norfolk for her birthday today. The food was superb, very tasty and well proportioned. The service was also great. We’ve eaten here before, but always ate outside by the river. Today we ate inside as...

Just perfect atmosphere and food... On a bend in the river... Very well priced, excellent chef ...so difficult to find a place this good in UK.. thank you for a wonderful evening in Norfolk...

A perfect spot to stop for a good choice in wines etc, really delicious freshly cooked food, great service from genuinely welcoming staff and fabulous views across the river. We will definitely visit again and have already recommended it to all the family.

We arrived at Bramerton by chance via boat and found Waters Edge on the riverside. We had drinks only as we had eaten a few hours earlier in Norwich. The manager Lee was more than accommodating and very welcoming. Not realising it was a Gastropub...

Just had a meal with 6 people here. Amazing food, great service. Many thanks to Lee and your team for yet another memorable meal. Will be back soon.

This beautiful riverside restaurant opened up especially for our wedding lunch, when they would rather have been recovering from an exhausting New year! Everything about our visit was simply superb, They even brilliantly renovated our extremely travel worn wedding cake that they allowed us to...

Will definitely return. It’s a lovely location by the riverside and we’ve visited via the water before for drinks but promised to go back for a meal. As Shielders, we met friends for Halloween Sunday lunch using one of the outdoor pods which can seat...

The whole experience was just perfect. We had booked the lodge next door to the restaurant for a week on noticing on there reviews that the restaurant was recommended we booked two sittings , our first mistake !! should have booked more reservations as the...

Arrived via boat, before we touched terra firma we were told the rules to stop over night you have to eat in the restaurant. That wasn’t a problem when we decided to pop up for a a quick drink and book a table we were...

We was on our holidays on the broads and decided to stop off for a drink . We was greeted by a waitress who made us feel very uncomfortable .we was asked if we could sit outside as all the tables were made up for...

Absolutely outstanding! From the moment ‘Cookie’ assisted us mooring up, with invaluable advice regarding the unusually high tide, this was a most excellent experience. We had been recommended The Waters Edge by our boat charter company, NYA, and so glad we took their advice. Once...

soft shell crab starter tasted bitter (to all 3 of us) so sent it back. My wife's main of mussels smelt off, sent it back. Staff were fine about it, friendly and helpful. The owner came to "speak to us", basically insisting everything was "fresh...

The welcome was warm, the service excellent and the food was first class. We each had different dishes and all were delighted with their choice. The scallops on crispy pork were seriously good. We highly recommend it for a larger party. Oh, and such a...

Sorry but can’t recommend this restaurant. What ever happened. We repeated our visit because everthing was so good on our previous visit. Over an hour before food arrived, after placing order, we enquired if there was a problem. I was extremely shocked at the response...

One of the best Sunday roast lunches we have ever had. Travel up from London quite often and visit this place from time to time and is better than most of some of the pricey places in London in term of quality of food and...

We have been greeted and served by a very kind staff team, with a fast service and pleasant customer service. Thank you for having us!

Recently visited this pub for Sunday lunch. We were booked in for 2pm but the restaurant contacted us and asked if we could come a little earlier at 1.30pm - which we did. Upon arrival we noticed the place was very busy and a little...