Greggs in South Norfolk

They didn’t have my order and I had to get cold cheese pizza and a cold chicken bake

Bake could have been hotter and coke was warm.

I was waiting for the delivery for an hour. I called the restaurant about 40 minutes after I order and they told me the order has left long time ago. The app was still showing that your driver was still on restaurant. When he arrive I asked him why and he told me you gave him 2 orders. Besides of all these was missing from my order a coke 500 and a cappuccino which was basically the main thing that I want. Poor service from start to finish. Totally disappointed and unhappy

Missed items on my order. Thought i'd give this a shot as its getting colder but i'll have to go myself. terrible

I ordered a breakfast meal deal and a tuna baguette meal deal and received a sausage and bean melt and a coffee and am being told I’m not receiving a refund

only 1 sausage in the baguettes. no happy

I didn’t receive no food. No phone call no nothing. Immediate refund asap

ordered two vegan sasauge rolls revived 4 suger donuts can't see how you can get that wrong to be honest

I absolutely love this Greggs. The sausage rolls are always extremely hot and the pizza is always phenomenal. I truly enjoy this Greggs and the customer service is impeccable. They always give you a few extra sauces

Nice Latte at very reasonable price. Friendly staff.

They completely changed my order to three veggie bakes from two pizzas and a bead and cheese flat bread. Awful. I would have rather them cancel my order! Disgusted!

I ordered a breakfast roll meal and a cold drink and RECEIVED 2 drinks! Wheres my roll????? And the bag with my cold drink was open!!!!!

The food was cold ı know it could be reheated once delivered but it was a shame

The drink was missing from the meal deal.

delivery driver was very friendly polite 😁

Ordered a hot sandwich with wedges deal, instead got the wrong cold sandwich and no wedges. Pointless.

Always miss items from my order.

Some of my order was missing and the things that did arrive were the wrong things!

The cakes sell out to quick and I find the shop far too small for my mobility scooter to fit

The cakes sell out to quick and I find the shop far too small for my mobility scooter to fit

Brilliant delivery guy but I paid for extra sausage and I didn’t get it total rip off.

Good quality, friendly driver.

It says it was delivered but I never received my order.

almost everything I ordered is wrong. Yet I’m still charged full price. GREGGS MARE STREET CANT READ.

missing 3 steak bakes what a wrap store

Food came but was freezing cold

Always slow doing orders and always missing items.

Seems like every time i order from this place there’s stuff missing. Now you’ve missed the main part of it and it doesn’t make any sense to me why would anyone make a decision to send it. Work better please

Ice cold and wrong items. Awful

My drink to my meal deal never come my sausage roll never come and one doubt come my whole order is missing apart from sandwich

My food was completely cold when it says its to be warned up

Worse service ever. Food is rubbish.

Worse service ever. Food is rubbish.

Order item missing, half of coffee was spilt out.

ordered hot brekfast and they stuck it all in one bag woth cold drinks and sweet stuff got crushed. what a joke.

When I first ordered a breakfast and lunch meal deal the bacon was well cooked I've had it twice after the bacon was not cooked it was white it was not cooked properly

Excellent service from Greggs. They called me to tell me that one of the items I ordered was unavailable so I was able to choose something else.

hot drinks are lovely but there are ANTS EVERYWHERE, absolutely disgusting!

Great service from staff here, the ladies are always polite

everything was fine thanks again.

Everything was fine thanks again!

the cookies are inedible! kids wernt happy! cajun chicken rice pot had 2 tiny bits of chicken bit of a joke really

Perfect first delivered hot baguette and hot drink with no spills. It canbe done. Thank you.

ABSOLUTELY RIDICULOUS 6 PIZZAS MISSING

everything was ok greegs called me up they didn't cheese and ham toastie so they gave me another ham and cheese baguette instead better than nothing right I guess🤷‍♂️🤷‍♂️🤷‍♂️🥪🥪🥪

My coffee and hot food was cold when delivered so I'm not very happy

they didn't give one meal and the doughnuts to the sharing meal didn't even get put in the bag what a joke .

Various bakes that are usually delivered hot on this time were stone cold..........?

Everything was ok they didn't had one of my items and they forgot to give my feta cheese pasta I'm little annoyed with that but a woman called me they will give me 2 steak bakes it's better than nothing right?!🤷‍♂️🤷‍♂️🤷‍♂️🔥💷💷💷

Gave me cheeses roll with tuna i dint eat cheese

The fruits tasted off I had to spit it out first bite of the melon I’m not impressed with tht off tasting fruits

The food is always great at Greggs and the staff are just fantastic. Visited here today and was met with great customer service from Georgette and colleague. Thank you Greggs and keep it up.

Indulge in the triple chocolate doughnut. fill your mouth with vanilla cream😋 White chocolate and dark chocolate curls

Absolutely amazing quality, always fresh and delicious. The staff helped resolve an issue with delivery and I can’t thank them enough for their amazing service. Will order from here again and definitely recommend.

very good communication, called me to say they had one item they didn't Have In shop. call me ask if I want something else

Food was all hot and arrived fine. A couple of items missing, BUT not the shops fault. I spoke with the manager and they were super amazing. Always good service from here

Everything came hot, fresh and delicious! <3

delivery was quick on time and very nice

I order four yum yum boxes and only got two. I don’t know why

Great food. Arrived warm. Fast delivery. Thank you.

Hot food came hot like I just bought it in the shop very good

Dried up bacon and sausages, like they’d been made for about 3 hours or more, zero love put into anything. It went in the bin.

Delivery was quick and food was fresh and hot.

Ordered sausage roll with tomato ketchup. The sausages came in a separate pot to the roll with bacon. The ketchup came in a separate pot. How lazy!

When asking for lucozade original and orange, if there isn't any orange left just give another original not sub it for something completely different! And my steak bake well...I don't know what happened to it but there was hardly any steak in it at all!

The time of delivery kept on changing and when the food arrived it was freezing

It was an hour and half late! I tried to cancel as I would’ve rather ordered elsewhere but there was no option and the delivery times just kept changing go up. When my food arrived it was cold I had to throw away my hot chocolate due to the coldness of it. On top of that it arrive whilst I was in the middle of my work briefing, so I had to leave and pick up food that was worthy of the bin.

Great- hot food was hot and doughnuts were lovely ☺️

Nice hot fresh sausage rolls and fresh food delicious! Great service as always. Thank you

Exactly what I asked for, foot wasn’t cold or damaged and come 25 minutes early, well done for real😂🙏🏽

Abysmal! Never get the right items, this time half the order was missing, they just fling in whatever they have, omit what they don't with no adjustments to bill. Just eat make it hard to get a refund too without evidence of missing food.. taking a picture of an empty space doesn't count apparently

Was only given one pizza and no sauce

Food turned up covered in coffee, driver took it with him to get replacement but the marked delivered and I have been REFUSED a replacement or refund!

Vegan stake bake was mid not a lot of flavour the rest was amazing

You didn’t put a sausage roll. Looked like the vegan steak thing I didn’t eat. Then someone has the audacity to write please leave a 5* review. For what reason when my sausage roll is missing.

Didn’t receive half of the order

I left a note saying Please tell driver to be careful as drinks are in the bag, you actually forgot to put the drink in the bag, which doesn't make any sense surely you must have seen the note.

5⭐️ The food was hot and nice. Excellent customer service. The delivery driver was very friendly and polite. I would buy again from here!

Every single time a item gets missed at this store absolutely ridiculous! How hard can it be to read from a bit of paper!

Driver was a very polite and friendly lady. Food was good Ty

No food delivered to my address. The driver went to the wrong place

Was all good. Staffer called me up about a soldout item which was good and gave me the option to get something else instead. Packaging was good and delivery driver took care with the order.

Missing items - sausages and omelette baguette was missing

I love Greggs and was happy to receive this Greggs. Thank you Greggs.

Always have a great exp, also they taste the best, not too mushy

Order received and everything is good except you forgot one of the teas but otherwise perfect

One item was missing again🤦‍♂️🤦‍♂️🤦‍♂️🤷‍♂️🤷‍♂️🤷‍♂️🔥

Though the doughnuts we're ok the bags was not sealed properly

The problem with this branch is its hardly open during opening times. You always have to double check even though its suppose to be open till 6pm, I've seen then shut at 3pm and it's not a one of case as I am a local !

We w didn’t get the breakfast baguette and our bags are soaked by someone’s previous order and really angry that we didn’t get the breakfast baguette really unacceptable as two previous orders we had no problems at all.

Perfect order amazing choices and yummy breakfast and the cup cakes are amazing

Food delicious, packed and delivered on time :)

Food arrived quickly and was still hot!

Ordered 1 bacon roll and 1 bacon baguette and got 2 bacon rolls

Please check our order before you deliver.

Greggs probably had to bake them because they had none ready

Food was cold and the bacon wasn’t cooked properly

We was not pleased with our order the food was cold and we waited a long time for it. I’d like my money back please.

The toastie was lukewarm on arrival, but everything else was fine. 👌🏼

Complete and ontime, enough said.