Wards Hotel Restaurant in Shepway

Fantastic, where to start, it’s a very old building dating 1901 over 120 years old , I was very pleased with my room 10 , I’ve have read reviews on other hotels what people expect, I came here without reading reviews that don’t interest me , what I like another person does not , I can only say and repeat value for money , clean , very friendly staff , good food my breakfast 5 star , on Sunday had a fantastic Sunday dinner ( like my grandmother used to cook ) think what you are paying , I paid very little for great food fantastic staff , home from home

Just stayed here and had a lovely time. Yes, rooms are dated but it's an old house but beds are very comfortable. Near enough to walk to the Folkestone Harbour arm. Tasty breakfast. Friendly host Raj- so accomadating and lovely 'dry' sense of humour 😊 Highly recommend 👌

We stayed for 1 night before catching the Euro Tunnel, the room was large but we had to have an executive suite to allow our dog to stay, which cost us £150 for the night, which was a little expensive we thought for what we got, the exterior of the building needs some work, the window cills are rotten and generally the exterior needs a lick of paint and a clean. For the price I wouldn’t stay again but no real complaints with the service or the room

Nobody at reception to help you!! Takes ages to find anyone to actually help you as you have to go looking for them. The one night we decided to have dinner, there were 2 members of staff both very young and inexperienced had no clue what they were doing. There was no chef in, so the sous chef was in charge, and he didn't know how to make a cheese toastie!!!. Room was OK a little dusty but sheets were clean and bed was comfy. The location is brilliant.

The place is so lovely. My kids and my dogs loved it. The owner Dillan is so friendly and kind, he checked us around midnight where other hotels refused to check us in. I would suggest Wards to everybody in Folkestone and the whole UK. Love Love Love this place!!!!!

After watching 4 in a bed yours would be the last place I'd stay, think I'd rather sleep on the pavement outside. You're morals are lacking and you should be ashamed. Ps, your voice made me angry.

The owners were very rude after I'd mentioned the wiring being on show in the bedroom wardrobe,very dangerous toilet cistern,wasn't fitted back to the wall properly!!! Wouldn't stay here again!!

Very poor hotel. Room was very dirty. Breakfast was poor. Uncomfortable bed.Rude hosting didn't want to help with issues .

I can't comment on your hotel.because I haven't stayed there neither would I after seeing the discipable way that you down paid every other B&B in 4 in a bed. Your morals have much to be desired. Shame on you!

Horrible hosts and dated rooms Full of dust and too long to wait for breakfast Do not recommend staying here

What a horrible pair. Just watched four in a bed, they are disgusting individuals. She is so cynical. Don’t bother going as they don’t deserve your custom. Why go on a programme and show how vile you are.

Do not stay here. Absolutely awful place.

Just watched 4 in a bed. Really shouldn't go on these kind of programmes if you are going to be petty. Your hotel was very dirty and dusty. Ridiculous comments. I would not believe anything you say.

Dil Gokal and Darsi Dabbie...what a couple!!! Showed themselves up for what they truly are...they will forever be a negative stigma with the Ward Hotel...what awful people...really awful, nasty cretins

Not a great experience, had i booked a 2 star hotel id have expected it . Next i go on the chunnel il go straight through

Cancelled my booking at the last minute so was forced to scramble to find an alternative

The hotel actually deserves a good rating, but the VERY bad internet over there deserves a lot of credit. We rely on a well-functioning internet (for new bookings and travel planning, etc.)

On the negative side: everything is very noisy (normal in such an old house), our roommate was watching TV so loudly that we couldn't sleep (since we had to get up at 4 a.m. the next day and have a 3.5 month old daughter, we were in bed early). When the TV was still so loud at 10 p.m. and there was no response, even though we first knocked on the wall and then on the door, we wanted to report it to reception, where there was no one to be found. We met a young man in front of the entrance and asked us straight away if the TV was too loud, he would report it. The way he reacted, we interpret that it was a family member who was watching TV so loudly. Afterwards, of course, we had a hard time falling asleep and our daughter was awake again, unfortunately we didn't get much sleep that night. When we arrived, the gentleman at reception was surprised that we had a dog, even though I had announced this in writing via Booking, as I have done in all hotels for years and have never had any problems. According to him, I should have chosen the "with dog" option on booking (I haven't figured out how to do that). At first we weren't told a price for the dog, he had to clarify it first, later when my husband asked what the extra charge was, we were told we had booked wrongly and were arguing around instead of simply stating the extra charge for the dog. We went to reception several times (3 times) and found no one there, and we also rang the bell and no one came. On the positive side: the location is great and we had a nice room. The hotel is old, but clean and well maintained, we generally liked it. It also has parking facilities. Dogs welcome (20 pounds)

Great hotel in a great location. Staff very friendly and helpful. Nice comfortable rooms and comfy beds. Great value for money. We'll be back!

Went here for Mother's Day. Things started well with a complimentary glass of Prosecco but when we went through to the carvery area it was virtually bare of food. My daughter ended up with virtually no veg at all although the rest of the main course was hot and tasty. We didn't have a starter as we couldn't work out what they were. Desert had clearly been sourced from Sainsbury freezer or similar. £17 for 2 very indifferent glasses of wine and we were charged £28 per person not the advertised £20. Loos were not pleasant. All in all not good value for the £80 we ended up paying.

I had a very good experience at Wards. The rooms were great, the food was delicious and the service was top-notch. Thank you Wards for making me and my family feel comfortable. Hoping to see you soon!!

The rooms were clean, beds were comfy and soft. The manager Dill was very friendly and kind to all of us. We had a great time for 3 days at wards.

4 of us went for Christmas dinner it was the worst meal I have had at a restaurant, and grossly over priced, no way did they provide what they promised, we even had to clear the table ourselves and go and get wine and water ourselves. Unfortunately I was stupid enough to pre pay as asked! Wont be making that mistake again.

Beautiful restaurant. The staff were attentive and nothing was too much trouble. We ordered the seasonal pre-Christmas lunch which was amazing, large portions, hot, tasty and well presented. This restaurant was also dog friendly as is the whole of the hotel, we will definitely stay here in the future.

Extremely disappointed and angry. I tried to book a table on the website only for this not to work. I then emailed to make a reservation using the email address provided on the webpage. No response at all. I then rang to book and was told that the table had been reserved for the date and time I asked for. This was supposed to be a special meal out to celebrate my husband's birthday. We arrived at the restaurant at the time booked only to be told by the person working in the bar that they weren't open and weren't serving any food. This was witnessed by people at the bar and was extremely embarrassing as I explained that I had rung to make a booking and was told that the table was booked. I was then asked several questions about who I had spoken to and it seemed almost as if it was implied that I was not telling the truth. This is no way to treat customers. If I had been told on the phone that they were not open that evening I would have made different plans to celebrate my husband's birthday. Instead having been told the table was booked I naturally trusted that this was the case only to be let down and my husband's birthday treat completely ruined. They need to sort out properly how people are able to book tables. You can't do it online, it appears that no one answers your emails and then whoever answers the phone doesn't actually book it for you, but says that they have done so. We had been to Earls restaurant many times in the past prior to covid 19 and had always been well catered for and the food had been wonderful. I had also arranged for meals out with lots of work colleagues there in the past without any problems. I think that it is possible that the hotel/ restaurant has changed hands since then. I will not be returning now as I and my husband were made to feel thoroughly embarrassed and let down.

We came here yesterday to soak up some sun. We sat outside and ordered the fish and chips. The portion was massive and well worth the wait. I would like to try again sometime.

We ordered a High Tea and a Gentleman's Tea as part of a celebration and we were amazed at the quantity and quality of the food we were given. If you are going to opt for the Gentleman's Tea be advised , you'll probably need elasticated waist trousers if you plan on eating everything. The scotch egg (about the size of a cricket ball) was amazing and the homemade chilli jam that accompanied the cheese scone was superb. However, it's not just the food that makes this place so special it's the management and staff too who really do take pride in the work and go out of their way to make you feel welcome. We will be regular customers Thank you Earls.

We have just enjoyed a great evening at Earls Restaurant. The food was first class with service and drinks to match. This place is a must for anyone looking to eat in Folkestone, we'll definitely be returning

Excellent food as usual. The plates were hot (hooray!) Two had confit of duck which was served with beans, carrots and a potato dauphineuse(?). Extra roast potatoes were offered together with red cabbage and extra gravy. Others had roast pork and roast beef with seasonal vegetables (parsnip, cauli, and broccoli) together with a pig-in-blanket, stuffing and Yorkshire pudding. As the food was freshly prepared we had to wait a lengthy time but we were talking so it wasn't too bad. There was a lack of staff but we were the only table when we had booked early so again not a problem. I like the friendly atmosphere and the quiet so you can have a discussion. Other couples arrived as we finished. The good news is they are reintroducing the senior lunches later this month 2 courses at £9.99 on Mondays and Tuesdays! We'll be back then. Thoroughly recommended for the food.

Tables weren't set up properly, my niece and I had to move furniture ourselves and lay up the correct number of place settings. Food was good but the event was ruined by sloppy management and lack of empathy to the occasion. Would definitely not recommend booking for an event etc

Volledig genegeerd worden terwijl gereserveerd. Meer aandacht voor telefoon en collega’s en vooral niet voor hotel gasten. Meerdere keren duidelijk gemaakt dat we wilden eten, maar pas na bijna een uur was er een beetje aandacht. Na opnemen van het gewenste eten begin het negeren weer. Echt slecht

Zeer teleurgesteld over bediening. Geen enkele aandacht anders dan voor de telefoon en collega’s. Met een compleet leeg restaurant werden we nog niet aangekeken en dat terwijl we gereserveerd hadden. Horeca hoe het vooral niet moet.

We loved the food. My sea bass was cooked perfectly, crispy skin and all ,yum. Jackie’s pork medallions and mash were in a delicious sauce. Chapel down three graces excellent moussey fizz. Soup was good too. Nina was a great waitress. But all a bit quiet today, so no ambience . Entrance needs improvement

Having often dined at Earls in the past we booked what we expected was the Sunday carvery for a party of 12 to celebrate a birthday. We were met by only 1 member of staff who was serving meals, serving drinks to diners, manning the bar and clearing the tables. Apparently other staff had not turned up due to a family emergency. Obviously service was extremely slow - but give Nina credit - she soldiered on in the face of adversity and did a magnificent job, all with a smile on her face whilst being extremely polite. It must have been very difficult for her as other diners got up and left due to the long wait and another group complained constantly and refused to pay the service charge. We waited an hour for drinks and debated whether or not to leave as it was apparent that our meal would be at least another hour. We skipped the starter as we were all hungry by this time. We were told the main was a ‘plated carvery’ not the buffet we expected. When it arrived the food was not very hot and the portions were not very generous. Not one of the 12 diners received Yorkshire puddings! I’m not a big eater but even I still felt hungry. The deserts although limited in choice were very good. The owner arrived to assist with serving the main course but that was all the help he offered the waitress and certainly no apology or explanation to the diners for the very poor service due to inadequate staffing levels. Having seen the owners appearing on Channel 4’s Four in a Bed and their claims of offering excellent facilities and service - I can say that we were all distinctly unimpressed with the service and food. The cost of dining here for 9 adults and 3 children was £321 without a service charge! For serving lukewarm food that we waited for 2 hours for - I felt they should pay us for the negative dining experience. I would also remove their board outside stating they offer the best carvery in Folkestone. Would we dine here again - most definitely not. Possibly if the hotel and restaurant were in new hands and which could be a possibility in the not too distant future - for I fail to see how they can stay in business with such poor levels of service and quality of food.

We were in Folkstone for the day and stopped her for a meal before going to see a show at Leas Hall which is quite nearby. Connor greeted us at the bar and served us drinks. He was from Margate where we live so we shared stories about the changes and living in the same town. I ordered the Tex burger and my husband had the Serloin Steak. The food came quickly and was cooked to perfection. Thank you Connor for a great service and compliments to the chef...Will definitely come back if visiting Folkstone again

Excellent food as usual. We had the senior's menu as it was a Tuesday (served Mon and Tues). At only £13.99 for two courses plus sweets at £6.95 it was value for money. Being mid week it was very quiet. Thoroughly recommended.

An early Mother's Day celebration, avoiding the crowds on Sunday by having it Saturday. We had a couple of beef and ale pies, pork belly dinner and I had a confit of duck meal All served on very hot plates with very tasty vegetables. (See menu for proper descriptions). These were followed by (GF) roulades which were delicious. The waiter ( Christian) was attentive at a professional level. Coffee was v good, served with biscuits and mints came with the bill. Thoroughly recommended.

Had a meal at wards restaurant a couple of years ago,thought we would go again as was extremely good. How disappointed, enter the bar at 1.30 to be asked to sit and wait while they check are table. Also sitting in the bar a table of three people swearing and making people feel uncomfortable. Also a young family waiting for a table. Once we were shown to are table we went to get a starter each ,due to covid they serve it for you, a selection of salad and pate with undercooked bread rolls. After a disappointing starter thought they could redeem them with the carvery roast.... How wrong had to wait 5 minutes while the potatoes were cooked, chef then carved the meat 1 slice of beef,turkey and pork. Dry stuffing ball and cheap pig in blanket, four anaemic roast potatoes some cabbage, carrot ,mashed swede and roast parsnips, Yorkshire pudding and a brown liquid that was meant to be gravy... the only thing on my plate that was hot were the potatoes ( but not properly roasted) . None of the food had any taste or flavour and the gravy was luke warm brown liquid. On complaining to the manager ,apologies for the food you only need to pay for 1 meal. Got the bill paid and asked for copies of the bill ,upon checking had been given the wrong bill once brought to his attention refunded the over payment. Can't understand where it has gone so wrong.

Our first visit to the hotel for Sunday Lunch and a very good decision! Firstly, we were warmly welcomed by the staff who couldn't be more helpful and we ordered drinks at the bar. Earl's restaurant was very clean and well presented. Everything was clearly explained to us and we opted for two courses (lunch and dessert) from the carvery. The food was freshly prepared with three meat options ( beef, pork & turkey) and an excellent selection of vegetables with all the trimmings. The food was absolutely delicious and we just had room for our desserts. There must have been around eight options for dessert and it was hard to choose which one to have. They all looked scrumptious and I had a lemon roulade with cream followed by coffee. We had an excellent Sunday Lunch, in comfortable surroundings and at a reasonable price. We plan to try their Friday Fish Madness very soon. Highly recommended.

Just waddled back home after enjoying the Christmas Day carvery at Earl's Restaurant with my mother and some friends. I cannot recommend it highly enough. A huge variety of excellent food, well presented, and friendly but not over-fussy service. Spotlessly clean with pleasant decor following...

Our friend booked Sunday lunch for us as a Christmas treat. We arrived a few minutes early to an almost empty restaurant. We spoke with the bar man and then an older man came to the bar. Our friend told him his name and that...

So we had the pleasure of having our Christmas party here last night. The food was brilliant everyone really enjoyed it . The Father and son who run it are lovely and so helpful would definitely recommend to go here. Just lovely people and made...

Had booking for Sunday lunch today at 12:45. Booked 3 weeks ago through Wards Hotel / Earls restaurant website - got confirmation from OpenTable. Received email yesterday to confirm. When we arrived we were told they don't use Open Table, and didn't have any room...

Raj the owner and Amira our waitress were really welcoming to us and we enjoyed the food very much ! The lamb shank was so tender falling off the bone and the chicken lovely and moist . Nice little local place that was so cute...

They weren’t expecting us though we had booked but they still welcomed us in. The food was delicious and we were made to feel very welcomed

We booked dinner at Earls late September 2021 for a school reunion. The food was fantastic, the service and the wine all came in better than expected. We would like to thank the team for making this a truly special evening. If we re-unite in...

Ate here while staying in the Wards Hotel, and was very pleased we did. Food was beautifully presented and tasted amazing, the beetroot risotto which came with the duck breast deserves a mention of its own. Noticed a lot of locals seem to eat here...

A beautiful restaurant with delicious food. The atmosphere was lovely and relaxing, there was a really good variety of food choices including for vegetarians and the staff were really friendly and accommodating. Thankyou for such a lovely dining experience, we look forward to coming back...

We weren't impressed. The quality of food ingredients was poor and the dish (Sunday roast) overall was overcooked. The staff were amiable but quite slow as well. All in all, it just didn't live up to our expectations after having read several reviews of the...

Fantastic service and meal. A lovely restaurant in an unassuming hotel. We visited with our son whilst on holiday in the area and enjoyed a very relaxing and tasty meal. Service was attentive and very pleasant when constantly bothered by our son who wanted to...

A lovely run place with a good food and drink selection. The service can be a bit slow and more often than not the place looks closed and uninviting However would urge you to give gem a shot. Great food lovely owner family all round...

Great food, great restaurant and great staff. Dill, his wife and staff are amazing. The level to which the food and drinks were presented, was beyond excellence. I will be back soon with family and friends. Everything was presented to the table on time and...

Pleasant surroundings with attentive staff. Wine list was limited but reasonably priced and the food was excellent

It was our first day in Folkestone and we didn't want to go too far, so we chose the Earl s. The greeting from Darcy was very friendly and she remembered us from when we booked the table. We ordered drinks and were taken through...

Went here as a big group for a birthday meal. Nice people but the food was very poor. 19 people and not one of us loved the food. They were over charging for drinks which we pulled them up on. God knows how much they...

Read the reviews and wanted to enjoy a nice roast. Booked via telephone and their telephone manner was excellent. Upon arrival they greeted by name and continued to give an outstanding service, with hospitality, menu choice and food was fantastic. They even remembered that I...

As always a very warm welcome from the whole team from chef to bar staff and of course another fabulous Sunday lunch .

Had a fantastic senior lunch today served by the wonderful staff at the Earls restaurant after I had a lovely Sunday roast the other day their with family. Dill, Darcy and the staff are a breath of fresh air to the area; much better host...

Went to Earls Restaurant today with family after having seen the great reviews online and I must say, these guys met our expectations. Sad to see that there was one couple who created a bit of a scene in the restaurant which seems like they...

We chose to have lunch here after reading how amazing the Trip Advisor reviews were and we were excited to give it a try ourselves. Firstly we would like to say we support hospitality and all it has suffered over COVID times so arriving and...

I spent an evening at the Earls restaurant with my girlfriend for dinner, as it was so highly rated online. The night was an utter disappointment. From the start, the staff was very disorganized and asked us several times what drinks we had ordered. After...

Late booking but had a really nice Sunday lunch. Cheese souffle option was lovely. Looking forward to returning soon.

Fabulous fish and chips in the garden. Darcy was the perfect host, service with a smile from all the staff. Couldn't do enough. Definitely be back. 2nd visit in the week!! Thanks so much 🙏 we will be back.

We had an amazing meal at Earls just after lockdown restrictions eased. The food was great and everything about our visit was first rate. The staff were friendly and everything about our experience was spot on. We'd highly recommend this restaurant for great food and...

My best friend sent me some money to get myself a roast dinner for my birthday from Earl’s Restaurant. Absolutely perfect, tender beef, great horseradish sauce with a real kick, lovely roast potatoes, generous portions etc. Earl’s Restaurant delivered dead on time and added some...

We were booked in and looking forward to dining out at Earl's Restaurant in Ward's Hotel on Christmas Day. Due to the pandemic and Government regulations going out had to be cancelled, but Earl's produced a wonderful takeaway instead and delivered it directly to our...

Ordered a roast beef dinner delivery today as a bit of a treat, excellent meal and delivered promptly. Can thoroughly recommend.

I would like to say a massive thank you to Earls who delivered a Christmas lunch to my mother on Christmas Day even though the deadline for ordering had gone. Our Christmas plans were affected by Covid, with the result that when I caught it...

Outstanding and delicious food delivered to your door. During lockdown, this place has become my favourite restaurant for their taking away service. I would normally go there before the lockdown for their Sunday carvery but they were able to deliver the same outstanding service in...

My wife and I enjoyed a lovely dinner in pleasant surroundings. I had a chicken caesar salad starter which was really nice and a huge plateful.We also shared a selection of mixed rolls with olive oil, chilly butter and balsamic vinegar. Enough for two.For my main I had the fish pie, which was large and very tasty. My wife had steak pie which she substituted her mash for chips. This came with four different vegetables, all piping hot.We were now too full up to enjoy any desserts. We did have some wine, and bottles were a reasonable price, especially for a hotel.Service was good, but it was a quiet night. I would certainly recommend having lunch or dinner here. I will return soon.

If your looking for the best Sunday roast in Folkestone, then go here ,you won’t be disappointed,it’s the best .Once you’ve been once ,I can guarantee you will back again and again. If I could give them more than 5 on trip advisor I would give them 10 stars or more .welldone

A very big thanks to the manageress and all the staff for meeting all our requirements last week when we bade farewell to my wife’s beloved father. The booking was made at short notice but nothing was too much trouble, and chef even rustled-up a last minute Vegan platter that was amazing! The spread was fantastic and the (requested) “fat chips” and “doorstep cheese sandwiches” were just perfect too! Thanks again.

Petit hôtel restaurant très agréable en famille. Nous y avons passé un bon moment et surtout nous avons très bien mangé. Nous avons hâte de revenir. Personnel très agréable et souriant.

Our whole visit was a first class experience. The mostly young staff were helpful, polite and customer focussed. They were mindful from our booking that one of our party was vegan. The food was excellent with the beef being beautifully cooked. I can't fault this Sunday dinner. Thank you.

Myself and my family had our Christmas Day lunch here this year, and I have to say it was fabulous. The food was outstanding, everything perfectly cooked and piping hot, the starters were so good it was hard to not over do it before the main event. I managed to squeeze in a bit of Christmas pudding which was again delicious.The ambience was lovely and the staff extremely attentive. Thank you and we will be back for a regular Sunday lunch soon

Excellent Christmas Day, lovely atmosphere, very attentive and friendly staff, delicious food, choices of starters, meats, vegetables and desserts excellent. Greeted with mulled wine all very enjoyable

We had a very enjoyable Christmas Day lunch. Greeted at the door with mulled wine and friendly staff. A selection of 30 starters, 3 different meats for the main course and a choice of 15 different desserts. Every thing was prepared, cooked and presented very nicely. All in all a great choice to go for a lovely meal. Thank you and well done to all the staff

Currently sitting at the table with mum having just enjoyed a spectacular 3 course Christmas lunch. We are still sitting here because we cannot move. We were greeted as soon as we came through the door with mulled wine and a friendly smile. Coats taken and hung up. Having first enjoyed a drink at the bar, we came to our table and a veritable feast awaited. Super friendly staff, manager/owner very attentive. Earls recommended not just for Christmas lunch but for a whole food and hospitality package. Thank you Earls x

We held our works Christmas Party at Wards Hotel and were treated to a wonderful meal. Plenty of starters offering a wide choice, followed by a three meat carvery dinner and you could help yourself to as much as you like. All followed by some wonderful desserts. I would recommend this venue when considering your Christmas parties

We had our running club Xmas do 21st Dec. Food was great and I was pleased to have a lovely veggie option. The veggie wellington was delicious. All the food was great and the staff were really friendly. The young waitress Georgia was really helpful. I would definitely recommend the food and atmosphere in this restaurant.

Best xmas party i have been to the FOOD was amazing, the staff were friendly and helpful i will be returning with my husband for sunday lunch. The disco was a nice ending to the evening Highly recommend

We had our works Christmas party here on Saturday and I haven't injoyed myself so much in a long time. The meal was three course, buffet starter, carvary & a selection of twelve desserts to choose from. The buffet starter was wonderful with a huge choice of starters all presented beautifully & tasted fantastic. The main course consisted of a choice of three meats or a mixture of meats the usual pigs in blankets, stuffing, Yorkshire pudding & a great selection of different veg all cooked to a high standard. Dessert, well what can I say, how do you choose from twelve different desserts? In the end I went for the key lime pie which was delicious. We finished off with a very nice cup of fresh coffee. To round it all up there was a disco which was great fun. This was the best meal out I have had in many years & would recommend you give it a go. Thanks to all the staff for making it a great evening.

On Saturday 14th December we went to Wards restaurant for our Christmas meal. They served a carvery 3 course Christmas meal, wow it was fantastic the food was brilliant I couldn’t fault it at all, there was plenty of choice and the quality was excellent the starters there was a really wide range of salad, prawns, pate, and many other yummy dishes. Mains I had turkey, beef and pork all of which were cooked to perfection there was 6 different vegetables to choose from roast and boiled potatoes Yorkshire pudding pigs in blankets and of course stuffing balls, also the gravy was delicious. Dessert well what can I say there was so much choice 19 to be exact it took me a while to choose I managed to choose and again delicious. Service also excellent and staff really friendly, I wouldn’t hesitate to go back in the future.

Following a distastrous Xmas party at a local venue ,last year where literally EVERYTHING was wrong .....a lot was resting on last nights annual event . Wards Christmas party was simply the best ! Venue was very festive and ambience lovely .Staff were attentive and efficient ,and nothing was too much trouble for them.The manager was friendly and welcoming -such a lovely man. Food was exceptional ,every course well cooked and high quality .Music and dancing to finish the best Christmas party night ever .Thank you wards you've restored our faith in Christmas party nights ......next year there's only one place to go !!!

Just had our second Christmas lunch at the Wards Hotel. Last week I opted to start with mushroom soup and my request to have it served hot was adhered to and it was nice although I didn't like the scone that accompanied it. My second course was Belly Pork and it was awful. What meat there was disintegrated when touched almost into mush and the fat hadn't been cooked at all. I even had to return the vegetables as they were cold. Today we returned but this time I had the duck and every mouthful was delicious and the veg was hot. My only criticism was the sweetness of the sauce as it was too sweet for me but that is obviously down to personal taste. Perhaps the chef just had an off day last week but he made up for it today. Just one last point. I wish they had some sort of cover on the tables. I kept having to stop my plate from spinning away from me as the table surface was slippery. Thank heaven for the spare napkin.

My Colleagues and I attended Wards Hotel/Earls Restaurant yesterday (30/11/19) for our works Christmas Party. It was absolutely brilliant. All the staff were very friendly and attentive, especially the owner and the food was delicious. Very welcoming upon arrival and care was taken throughout the night to make sure we and everything was ok. Would 100% recommend this venue. Looking forward to hopefully returning next year.

Our Group Annual Dinner. The food exceptional, really top notch with presentation and attention to detail terrific. A warm engaging welcome upon arrival with service throughout engaging, seamless and professional. Nothing too much trouble. Wards never fails to please. Another memorable evening.

We were a group of eight adults yesterday for Sunday Lunch including one vegetarian and one gluten free diet. The food was excellent. Plent of choice and everyone happy. For me the starters were particularly good, just about everything you could think of to choose from. So often the main course is the star of the meal but at Earls the starters and puddings were equally inviting. Thank you so much for that, it was a real treat.

Sunday lunch was delicious. Buffet carvery style with a choice of 3 meats (plus a veggie option) and plenty of perfectly cooked vegetables. Buffet salad as well as an alternative. Several lovely desserts to choose from too. Restaurant very clean and comfortable. Thoroughly enjoyable and pleasant, helpful staff. We will return!

After an exhausting, previous half-day abroad, followed by a decent sleep in Coquelles, myself and a colleague required an early lunch, upon arriving back in the UK. (Albeit, I estimated, that he required food, posthaste, as he was nursing a hangover. Not a criticism, merely an observation, as I could not criticise, due to my own, past behaviour).

Very pleasant surroundings and an excellent meal. Probably best to book as it is very popular. Staff were pleasant and helpful.

What can i say only that it was great a must place to try. The foodwas good thr price was good the service was good What more can you want?

I have seen Folkestone improve and decline several times over the decades. Certainly Earls Restaurant is an improvement. They cater for different diets, which suited us as one was vegetarian and three were gluten-free. There is a decent wine list and a nice selection of gins and cocktails for pre-dinner drinks. My wife very much enjoyed the Pea and Asparagus Risotto—I sneaked a bite and concur. Our daughter-in-law and I had Cornfed Chicken Breast Filled with a Pistachio and Apricot Stuffing, Topped with a Creamy Tarragon Sauce—delicious! Our son demolished...I mean savoured the Beef and Guinness Pie. No complaints there. Desserts were also yummy. The staff were friendly, welcoming and helpful and the atmosphere is conducive to a great meal and conversation. We’d certainly go back.

Another great night at Wards .... 40th anniversary celebrations.

A group of five had drinks and dinner here and it was fabulous Conan was very attentive to us as well as all the other diners Great place to have a party or a dinner for two.

I booked a lunch table at Earl's for 6 people, to celebrate my mum's birthday.

We booked for dinner and walked to the venue. Not realising Earls was inside Ward’s Hotel we struggled to find the place. Having telephoned, a very helpful member of staff came outside to direct us to the hotel. Very considerate.

We were in the area and after looking on trip adviser we booked a table thinking this restaurant was the best in the area. It isn’t. It is inside a shabby looking hotel. The restaurant is small but smart looking - the only good thing. The menu was very limited. We were expecting a Sunday Carvery but the only Sunday dinner on the menu was turkey and we were informed there were only 2 portions left. 2 of us had the turkey and the other 2 had steaks. The turkey was from one of those frozen turkey rolls you can buy. The steak wasn’t much better in quality. The member of staff that served us couldn’t have cared less. He brought J20 bottles for the kids and hadn’t even bothered to shake them so all the sediments were sat at the bottom. We had our main course and left quickly. I can’t understand how this restaurant has such good reviews - I’m wondering if guests staying at the hotel are given some incentive for a good restaurant review? Surely people in the area have eaten better food than this...we went to the Rocksalt restaurant nearby yesterday - now that’s how a steak should be and friendly service as well.

It is certainly the best restaurant in Folkestone. Can recommend Rack of Lamb Roasted in Straw with a Redcurrant and Mint Sauce as well as Cornfed Chicken Breast Filled with a Pistachio and Apricot Stuffing, Topped with a Creamy Tarragon Sauce.

My wife and i visited Folkestone for the weekend and looked on trip adviser for somewhere nice to go for a Sunday lunch. Earls restaurant had a good rating so we thought we would give it a try. What a good decision that was.