Based on 246 opinions finded in 1 websites
Based on 246 opinions finded in 1 websites
Nº 732 in 1309 in Cheshire East
Nº 140 of 268 British in Cheshire East
Opinions
After a long journey from our home, this pub was recommended and did not disappoint. Lunch menu was varied, we had beef & ale pie and b&c burger, followed by delicious rhubarb and ginger pudding. The staff were attentive and genuinely friendly, the team worked well together and the setting was clean, quiet and well-organised. The food was delicious, freshly-cooked fluffy chips and wonderful pudding. Reasonable prices and service with a smile, we would definitely return.
Heather . 2024-10-23
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We went to celebrate a special birthday. Started well with a nice-looking pub. We ordered food. It came, and then the fun began!!! We upgraded to loaded fries. What a complete rip-off. I would never challenge the team on that, though. One of our party had the koftas. They were rock hard, which bearing in mind they were £18.00 was shocking. We sat on a table next to the serving station, and the shift runner was sat on a lap top behind us. They surly must have heard we were less than impressed. Not once did someone do a table check. They avoided us like the plague. We didn't want to make a big deal as not to ruin the birthday celebrations. However, still on collecting the plates, we were not asked how the meals were. Even though one of the plates had been hardly touched. The bill came over, but still, we were not asked. So we challenge the paying of the 1 meal. They then went to get a shift runner. They took ages to come around from the bar. They then made no attempt to address the issue just went to the order point. Were the team laughed about it. The shift runner then disappeared. We asked if the shift manager would speak to us. They umed and said they would get her. She appeared as we had got up to leave the building. By this point, we were past the talking stage. As a hospitality manager, we are trained to address the customers that can clearly be seen as unhappy, to always check back on a table. This all could have been addressed with a check-in, but the staff and leader seemed to just want to hide. There are lots of great places in this area. This is not one. Overpriced, poor quality, and staff that need retraining. Exspect a formal complaint.
Tracey . 2024-09-25
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Where do I begin . From start to finish our experience was shocking ! Online I couldn't reserve a table until 6pm , I tried ringing but no answer . Arrived to find the place more than half empty which seemed very strange . When we arrived we stood waiting to be seated as staff walked. past us . We had to ask to be seated . We were shown to our table and waited twenty minutes for service . We had to ask to place an order for drinks and also placed our food order . When we enquired whether the cheese pie was homemade we were told that it was a frozen one ! The Sunday lunch was honestly the worst we've ever tasted . The roast potatoes had a strange taste and were rock hard . The broccoli wasn't al dente it was like a brick . The entire meal was bland and just terrible. There was just no flavour in anything on the plate apart from the piece of carrot . It was flavourless and unappealing . No one came to ask if our food was ok and in fact no one came to the table at all unless we called them over . We waited 20 minutes for a second drink . Drinks were just lined up on the bar and no one seemed to be serving them . We didn't have a desert as they were far too expensive , some being almost £9 . I noticed the £6.95 blob of ice cream was served in a plastic tub as bought not even in a dish ! . People were complaining about dirty tables as three members of staff just stood together chatting instead of assisting customers ! There were no mature staff there to supervise the three young members of staff who clearly had no direction and therefore just flitted about or stood chatting whilst customers waited for service . The chef was walking up and down through the restaurant several times which I found very strange and his tunic was very dirty, not just that days dirt I'm sure ! Two other kitchen staff were also up and down through the restaurant and we couldn't work out why the kitchen staff were doing this ! Why would kitchen staff keep walking up and down through the restaurant? We asked for our bill and waited to pay . The waiter didn't come back to enable us to pay so we had to call him over to pay . The staff were just so unattentive ! Two out of three toilet seats in the ladies were also broken ! Overall our experience was lacking friendly, knowledgeable, positive , helpful staff with a terrible meal in lovely newly refurbished surroundings . We got engaged at the Waggon and Horse's so it always a special place to us and means such a lot . We try to support it under whatever management and have done many times . We took friends this time who had not been before and we were so embarrassed by the whole experience . Over all the years we have never experienced such an awful evening there . I can honestly say that I will not be going back .
Karen S . 2024-09-23
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I had a starter of oil and balsamic vinegar with bread . The bread wasn't warm and not toasted. My main was goats cheese and fig tart . This was the most unappealing main I have ever had. Tart case was rock hard and the filling was so disappointing, no sauce completely dry .This was a family day out with my brother who lives there in congleton and we are from Sheffield. I didn't want to complain but really . They knocked a small amount of the bill , if this had been my place I would not have charged for the meal . Very disappointed
Hettie1956 . 2024-09-06
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Very Very noisy , people coming and going , run-up and down the stairs and banging doors. Breakfast was left the night before, so woke to warm orange juice ,milk and yogurts. No bananas as ordered, porridge, flap jack and a muffin were left that we didn't order.
Forgodsakework . 2024-08-30
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perfect eating and stunning service. It was pleasant from the moment I entered, there were no problems with the waiting time as in some places, I recommend it to everyone, I will definitely come back here
Ja J . 2024-03-21
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Highly recommend . Food is excellent. Delicious pie and cheescake was perfect. Service unbeatable. Thank you Gill and Danny you were brilliant.
Stella R . 2024-03-20
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Richard was amazing, Lamb kofta tacos were outstanding, French onion soup was best ive ever had. Richard was personable, collected and in control… managed the staff with a personal but professional approach. Standards were outstanding and the attention to detail was refreshing, I can’t wait to go back.
MrByrne . 2024-02-22
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Valentine's night, which was brilliant at the hotel we dined at last year. Absolutely nothing to recommend this venue, pub grub at restaurant prices. First and last visit!
Rod B . 2024-02-14
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Food very poor ,we called in on Saturday 3 February for meal ,the waitress that serviced use was very friendly and the Henry westerns cider was best cider had on draft for along time,but that's it I am afraid for the good points ,the food along time to be served even though the pub was half empty,then the food was very poor had the chicken buggers which was all bread and smallest chicken burger ever seen & hand full of over cooked fries ,other meal was bq chicken looked like a lite bite ,and the bill was £85 could of cooked this at home for £5 plus 4 drinks,ok if you want call for nice pint but if your hungry forget this pub would go again ,will stick with the castle inn now it's reopened 3/10 that only for the waitress & the cider food gets 1/10
Cocotraver . 2024-02-10
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I wish I had read some of the earlier reviews. Robinsons have done a lovely job inside on the refurbishment. Unfortunately the food offering is just not value for money, and the prices are not commensurate with the average quality of the food or portion sizes. This was our second time (giving them the benefit of the doubt after the first visit 4 weeks ago) but when you are charged £20 for an average burger, and fries (with the New Yorker "Upgrade" for £4, which amounted to a sprinkling of melted cheese on a handul of frozen chips) you don't expect to still be able to see 50% of your plate when it is served to you. W&H won't be getting any more of our hard earned cash soon which is a shame as we like to support local businesses - congleton market quarter here we come.
Groosie . 2024-02-02
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Would highly recommend this pub! Me and my friend, had a 3 course and drinks here at the weekend! Will definitely be returning again soon! Very welcoming, we have recently moved to the area and it's nice to find a new local!
Omar D . 2024-01-15
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Always a warm welcome with friendly Staff. Good food and choice of Menu. Great in warmer weather with outside dining and a Children’s Play area.
Jayne G . 2024-01-13
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We arrived the four of us yesterday to a very quiet pub,, to have not one member of staff greet us! I then had to ask for a table at bar, as couldn’t see anymore at the stand saying “wait to be seated “.. When we did sit down staff walked past not even a hello … The food we ordered was very disappointing. The portions were small and the pie my dad said was crap and dry. Each meal being £16 each very overpriced for what we got. To Consider the amount of money you have just spent on it to refurbish it , I would of put it to a lot better use and maybe sent some of your staff on a course of how to meet and greet and be a lot friendlier … It’s Such a shame as we marry over the road this year and was going to book for the day after for a big party of us to come . Won’t be back !
H6530PAlauram . 2024-01-07
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Lovely venue, let down by the shocking service and food. We visited for a family members birthday. The service we received throughout the night was shocking which would have been understandable if the venue was busy but it was empty with amicable amount of staff to cope. We waited over 30minutes before we had to ask for someone to come and take our drinks order. When then yet again had to try and get a waiters attention which may I add there were several stood in a huddle chatting away to one another. We finally ordered our food, and it eventually arrived only to have half of the meals sent straight back into the kitchen due to being frozen cold no apology given by a waiter. This seemed to be a theme throughout the venue as the family sat next to us also sent theirs back. Common courtesy would have been to come and check everything was ok with your food never mind you also had tables that had sent their food back so surely you would want to make sure everything was ok. If you wanted another drink you must have been mistaken as the first time when you had to ask for one was the last time you would get an opportunity. What resembled an empty plate just left in front of our our table members until we vacated the venue. Absolutely shocking customer service not normally one to leave a review however I reached out the venue to air my concerns just to be ignored but what more could you expect to go with the shocking customer service received by all staff that night. I will not be returning here nor do I recommend anybody to.
U4546VQjackp . 2024-01-03
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Amazing food and service, will definitely be returning. Stunning interior, well worth the journey and can't wait to return
Lg42411 . 2024-01-02
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Could not recommend this place enough! Modern rooms, dog friendly, great food and friendly staff, especially Gill and Shane. Would highly recommend the Sunday roast, one of the best we’ve had. Stayed for new year and everyone was really welcoming. Hotel rooms are newly renovated, dog friendly too. Just what we needed.
amyg451 . 2024-01-01
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Amazing christmas dinner would deffo recommend will be returning not rushed at all and the food was amazing
John L . 2023-12-25
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Really great venue and load of potential but the food was really disappointing. Firstly no welcome when we walked in (no one at the restaurant) then walked to the bar and was ignored for a few mins, but fine it’s a busy time of year. Waited a while for food to arrive and we were all disappointed when it did. Starters were actually ok but the mains were really underwhelming. We would have given feedback, but were never asked. Real shame, The venue is great
tomhodgson830 . 2023-12-21
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Called in on the off chance just for a bite to eat. Lovely food. Served in a friendly manner by Owen. Thank you.
Pioneer782069 . 2023-12-16
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We visited last night for the first time with two other couples. It was a wild and stormy night, but the pub was really welcoming...warm, cosy, beautifully decorated for Christmas and fire burning in the hearth. The welcome was equally friendly and we were shown to a nice table. Our drinks orders were quickly taken and served and, thereafter, the service was generally good, although it did take quite a while for our food orders to be first taken. The food though, turned out to be disappointingly average. I started with the Salt and Pepper Calamari, which was not generous and anyway seemed more about the crispy batter crust than the squid inside. And the accompanying Sriracha Mayonnaise was extremely bland - little more than a Marie Rose sauce. I had the Classic 'C&B' Burger to follow, which really wasn't good. The presentation was okay, but the burger combo and all its elements were very dry and tasteless. Frankly, the cheese and bacon were not identifiable at all. The fries were no better, being thin, greasy and with little substance. Normally with this group of friends there will be lots of positive comments during the meal, but on this occasion there was just polite silence as we worked our way through it. I just had a coffee to follow, though others had desserts. My wife had wanted ice cream, because 'Marshfield Farm' ice cream sounded so appetising. Surprisingly, the choice was very basic - just vanilla (and strawberry and chocolate, but I'm not sure). So she opted for the Chocolate Brownie, which she found quite pleasant. I really don't like giving poor reviews, which is why I have gone into some detail. But the Waggon and Horses has been so beautifully refurbished, that this seems such a lost opportunity with the current standard of food. There are many other good eating places around - indeed I gave a five star review to another Robinson pub just a few weeks ago - so I really hope this one improves.
Paul H . 2023-12-10
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Great food and drinks and service was excellent. Pub was clean and standards were good, great selection on the menu to choose from.
X1944RJrichardc . 2023-12-01
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Excellent food and very good service from Lynn. Highly recommend the fish and chips and the Hunters Chicken. We go every week,
suegill68 . 2023-11-28
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The hotel is on a noisy main road. Although rooms are nicely decorated and beds comfy. Stayed here with a group of couples over night booking bed and breakfast. Was very disappointed to find out on check in (quite abruptly) that no breakfast would be provided and no contact prior to advise us. The breakfast was why we booked here having previously stayed at lots of other Robinsons. On check out no one was around to hand keys in.
lindseyayk . 2023-11-28
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What a pleasure to get such attentive service with a smile! The roast beef Sunday lunch was faultless and I was offered extra gravy at the onset, couldn’t resist another jug. Perfectly cooked roast beef, tasty crispy roast potatoes full of flavour and sweet perfection of roasted carrots and parsnips. Finish it off with nicely shredded cabbage and peas and a crispy Yorkshire pudding. Portion size was perfect and everything was piping hot. My better half had the Hunters chicken served with the best chunky chips we have seen in a long time - crispy outer and fluffy inside the perfect description. Her only minor issue was she would have liked a bit more barbecue sauce as she felt it was a little dry! Perhaps my copious gravy got to her. Price point perfect, service excellent and faultless food. Well done all and thank you
Nigel H . 2023-11-28
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Arranged meal for 7 colleagues for Business and provided with excellent service and menu selection. Great food and staff.
Derek W . 2023-11-22
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We’ve not been for ages and we were delighted with our dinner at the Wagon and Horses. I think it’s under new management and you can tell. It’s seems more organised and the team provided the best service. Fish and chips were hard to be beaten with a decent pint of beer. Will not leave so long to our next visit. Thanks.
Vicki J . 2023-11-20
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Had a lovely meal with friends. The staff were all brilliant, friendly, helpful and attentive. Food was really good and atmosphere great!
Sue G . 2023-11-19
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Came for lunch (on a Monday) - just two other tables mid afternoon occupied. Poor welcome and, presumed manager, sat at the bar and shown no interest in engaging with customers. Ordered drinks and decided on our menu items - went to place our order only to be told that both items we had hoped to ordered (fish and the pie) were not available - understand items may not always be available, but tell customers when you hand them them menu in the first place. What we ordered was really not great in terms of quality vs price paid. Robinson's have done a nice job of refurbing the pub, but sadly the positivity ends there. There are many, many pub dining options in East Cheshire (and we tried 8 of them in our three week visit, this was our least favourite.
PeterFifty . 2023-11-19
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Good main courses, sea food linguine and salt & chilli chicken with teriyaki rice & vegetables. Deserts were ok but had been microwaved. Fruit crumble is better heated up in an oven & at £8 each they were expensive.
wenyar . 2023-11-01
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The Waggon & Horses has recently had a total refurbishment and now looks amazing inside and is very cozy. There is a good menu of Robinson’s pub fayre and is a great spot for Sunday lunch which can get busy. The bar is also dog friendly and there is a lot of parking and outside space to enjoy on a nice day.
Brunofam10 . 2023-10-29
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Wonderful accommodating a family of 12 for a birthday celebration 🎉 absolutely first class service and friendly staff lovely spacious area, very clean and organised.
Lea B . 2023-10-27
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Ordered the soup of the day, spicy parsnip and maple syrup which was far too spicy for myself and wife. The polite waitress asked why we did not eat much of it and we told her. No offer of a refund. My sons fish fingers were good. We will go back but will avoid the soup
Anthony J . 2023-09-28
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A beautiful pub in a lovely rural location. From the moment I walked in I was greeted by Richard who was lovely. Made every effort my my experience at the pub to be the best. I sat down for breakfast and the food was amazing. Great value for the quality I received. Hannah (who I think was the chef) was spot on. After I had finished my breakfast, As I am only in the area for a few days, I decided to come back to the pub for dinner to try out more of the menu! The streak frites was the one! Really tender steak cooked perfect with lots of flavour! And the best thing, big portions!
aaroncol7 . 2023-09-27
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The food was nice . The staff were very friendly and very helpful. Once I got our food half way through I realised I didn't have the jalapeño bites on there, I questioned one of the staff (ella) who had been amazing all night, chatting and was there for anything we needed,she asked if I'd like a portion bringing out and couldn't apologise enough, I said it was fine and she said we could have any desert on the house to the pleasure of my daughter who enjoyed an ice cream Sunday, thank you Ella you're a credit to the wagin and horses
Paul A . 2023-09-23
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We went for a late lunch because my grandaughter enjoys the mac and cheese they serve. We decided to have fish and chips, for my adult son. We chose loaded cheese fries. The mac and cheese was ok, fish and chps, portion not value for money. Loaded fries were a joke, obviously microwave meal no creamy cheese sauce as advertised on menu. This was sent back. No apology, disgusting service.
N5312HXtracyt . 2023-09-23
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I live nearby to this pub, have called in a few times for drinks/food, I like the new decor, so on Sunday I decided to call in with my friend and her dog,as her partner works for Robinsons and I wanted to show her the place, we arrived at about 5.30 and on asking if there were any tables, we were told Only taking bookings, so we went and sat in the snug room next to the bar, there were only 2 guys in there who had finished eating and left, the main bar there were approx 3 tables in and all the time we were there no on else came in the room area or the bar, we left at 7.30 ish And felt like they were waiting for us to leave so they could close. Two things here, surely as a newly reopened pub you would want the custom, they could easily have fit us in as it wasn’t busy, we would have eaten by the time they finished serving at 8 and also maybe the Staff could be little more enthusiastic with the service, it was hardly inspiring even just the bar service. We left and were welcomed in at another pub close by as walk ins, if you wish to keep customers coming back then maybe a little more flexibility is needed. I still like the redecoration of the place, just need the service to match that standard.
LivingDeadGirl666 . 2023-09-21
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My husband and I had such a lovely stay here at the weekend , food and drinks were spot on and the service from all staff was fab ! The bar and restaurant surroundings were really nice and our room was comfy , well styled and really clean - especially the bathroom , it was gleaming . And breakfast the next day was beautiful ! Wouldn't hesitate to stay here again and we recommend it to everyone . Thankyou guys 👍
SamanthaPixie . 2023-09-06
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Place was quiet and menu was very constricted. Food took a very long time for what it was. I’m not one to judge but I’m sure it doesn’t take almost an hour to make a sandwich. Food was adequate and the total came out to £40 which is quite expensive. The interior of the waggon and horses was lovely and is very well done sadly this was the only highlight of our visit.
Phoebe C . 2023-09-04
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Great service and fantastic food. Easy parking. Hanging kebabs were fantastic but could do with a bigger plate! Recommended and we will return.
Pamela P . 2023-09-02
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Myself and partner had been considering visiting for a while after hearing the reviews regarding the place so we paid them a visit today, my partner had a Sunday roast and I had the Hunters chicken and we both had deserts, both meals were lovely...
489kierans . 2023-08-27
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Visited with a group of friends for a meal over the weekend. Great site with stunning views, very clean and well presented. Menu was varied with a good selection. Food was good and the team were friendly and attentive. The younger members of the team...
Jackthot2020 . 2023-08-21
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Delicious food, friendly staff and quick service. Our server, Richard, was attentive and enthusiastic. Will definitely be back.
Emily S . 2023-08-21
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What a shame!!! Pub has been renovated and is lovely inside with comfortable seating and despite everything the food was lovely. However….. 1) On arrival we walked into the pub and stood there with a group of staff in front of us and only after...
mowcop46 . 2023-08-21
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Visited on Sunday evening, not overly busy. Having been seated for around 10 minutes had to hunt for a waitress to ask for a menu/drinks order. Ordered 1 starter and 4 mains and drinks. Drinks took a while to arrive and had to ask for...
Cowards . 2023-08-20
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I booked a table for 2:30pm on a Sunday. I would advise booking as it started to get quite busy from 3:00pm. I visited the Wagon & Horses a few years ago and what an amazing transformation it has undergone. The decor has drastically improved...
amyelisemillar . 2023-08-06
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Food was great. Staff seemed to be holding a staff meeting in the middle of the restaurant at a loud volume, discussing staff rotas, staff that hadn’t shown up and general moaning. We were never asked if we wanted anymore drinks and had to call...
F4412RUrachaell . 2023-07-30
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Just popped in for an informal lunch. The service was superb. The staff very polite and friendly and helpful. I had the 10oz steak which was cooked to perfection. As was the gammon. The cheesey garlic bread was to die for.
michaelwF9831ZC . 2023-07-29
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We stood waiting to be seated around 5 minutes while staff stood chatting, seated them again a good wait until I called staff to ask if we could order drinks. Then again we had to ask if we could order food as waiting for staff....
Tracy P . 2023-07-22
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Went for an anniversary meal as a couple on a Thursday at 7.30. Absolute shambles, had to ask for menus and get drinks from the bar. Rump steak (asked for medium) @£19.50 came up totally uncooked with 1 solitary overcooked mushroom (minus the stalk) and...
Robert B . 2023-07-20
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Lovely place to stay rooms are nice and clean , food was excellent, good sized portions, staff are very friendly.
delythf . 2023-07-10
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Not happy, waited 40 minutes for our first drinks orders after reminding them twice. Then the drinks came up wrong, they put an extra bottle of wine on our bill when we hadn't received it! Then came the food order, over an hour later, out...
Patricia M . 2023-07-03
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Visited with a friend mid week for some lunch and a drink. The site is stunning following the recent investment and has some great attention to detail to fit with more premium feel. Our server Gill/Jill was fantastic!!! She was friendly and attentive with her...
X1944RJrichardc . 2023-06-28
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Pubs these days don’t seem to realise you’re going there instead of a restaurant because you want a quick meal. Assumed we’d all be done within an hour as one of the kids had a party but ended up me leaving with said child without...
Manccity . 2023-06-25
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We have been visiting since uts refurbishment. Unfortunately the venue appears to have lost its ambience. Staff appear sullen, food has lost its taste. Pity. Used to like it here. Whats hzppened
Tracy T . 2023-06-22
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I have been here a few times, no complaints before, excellent presentation, however had the lasagne tonight, little taste, lack of tomato taste, meat lean but very greasy
K7497XVjacquelineh . 2023-06-16
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Came in with my family for Sunday roast on Sunday. My children enjoyed the play area at the back of the pub and the garden was well presented. We had food in the main restaurant area and everyone seemed happy and helpful all the time....
Pauline E . 2023-06-07
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Really friendly atmosphere , food was great and didn’t have to wait long which is always a plus , very clean and tidy inside.
Lucy S . 2023-06-06
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Horrendous experience!! Service an absolute disgrace. Waited over 1 hour for our meal when the meal eventually arrived 2 meals had to be returned due to the beef being all fat and gristle. I had to spit it out as I was unable to chew...
ELLEN F . 2023-05-20
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A very good refurbishment by Robinsons , lovely feel inside , still has its traditional feel with updated decor. Staff were attentive and friendly , food is the expected pub type range menu and was served hot and good just right for us all. Well...
John M . 2023-05-14
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I don't usually write reviews but our visit to the Waggon and Horses was v disappointing they really need to do better. Pros The food was really nice. Menu was OK. Nice pub inside and outside. Cons Customer service was really poor. Really slow, not...
311dan68 . 2023-05-13
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Very average. Expensive. My sons burger was very bland and basic and came without the onion ring's. My partners pie was dry and needed more gravy.My toffee pudding was so small for £8!.We'll keep to the brownlow and the queen's pub in the future. Nice...
Mel J . 2023-05-10
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We were going to a wedding at Sandholes barn and stayed at rhe Waggon and Horses as it looked nice and is just across the road (short walk). We weren't disappointed either. The pub and the rooms have all been refurbished to a high standard....
psuz70 . 2023-05-08
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Food was ok but was better on our first visit chicken ceasar salad very basic only got asked at the end if food was ok not asked if more drinks required had to ask having worked in hospitality could do better
winequeen76 . 2023-04-21
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Possibly one of the worst meals and service I’ve received. Ordered a gammon, and a hunters chicken, the accompaniments with the gammon were not available, so we asked for Garden peas , it came with mushy, the hunters chicken came not as described, it said...
Louise S . 2023-04-16
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Called in with a friend for dinner & found the whole experience truly delightful. Firstly easy to book via website & also easy to find. Plenty of parking spaces made life easy. Received a wonderful warm welcome from Rosie & the team. Food was of...
Rick S . 2023-04-11
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We called ahead to book a table but was told over the phone they were fully booked but had some walk-in tables available. When we arrived we found seats as directed by a lady, she asked if we were eating but didn’t give us any...
Ashleigh Jayne B . 2023-04-10
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Lovely pub inside and out ,Food was good and a wide range of dishes, service lacking a personal touch and oddly no steak option on the menu
Daniel J . 2023-03-24
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Pre booked a table for lunch. Staff friendly and welcoming. Service was very good as was the food. Will definitely go back.
Sutte2 . 2023-03-19
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Went to the waggon and horses on Saturday night, wow its beautiful!!! Food was delicious and big portions, staff were lovely, fantastic service, atmosphere was relaxed and friendly. Can't wait to return,
Bigfoodie2023 . 2023-03-07
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Second visit and a little disappointed. We visited at Christmas and loved everything about our visit. We visited tonight, ordered some of the same meals we had last time and we were a little disappointed. Overall the food was good. Portion sizes seemed smaller than...
923LindaS . 2023-03-04
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This is a tough restaurant to get to without a car, especially as there are no walking paths that lead here. It's had a lovely redesign though, with nice furniture added and a spacious feel. The food we ordered was poor. I had pizza, which...
sw2-uk . 2023-03-02
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Popped in here for a light lunch and ended having one of their huge Hunters Chicken Schnitzel dishes, which was awesome. Great menu if you’re looking for traditional pub grub. Wife had the Hot Roast Beef sandwich - also very nice. The waitresses here are...
LeeTalker . 2023-02-25
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We used to really enjoy this pub and were excited about the refurbishment so went for my birthday meal. The prices were a lot steeper that previous, but given the quality of the refurbishment we were optimistic that it would be lovely food. The starters...
CitizenSteve . 2023-02-24
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Great stay last weekend. Stayed 2 nights to attend a wedding over at the local Sandhope Barn. Made very welcome on arrival. Room was excellent, clean and well presented. Food in restaurant great. Great atmosphere and nothing too much trouble at breakfast. Staff very polite....
dbrow150 . 2023-02-16
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Our first visit to the newly refurbished Waggon & Horses. Great decor & inviting. Good car park. Sunday evening visit so pub was bustling. Good job we’d booked! We ordered the Sunday roast & daughter Sophie the meatballs pasta. Great food all round, especially the...
Deganawida . 2023-02-15
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I’d like to start the review by saying the food was good and came out in a really timely manner (apart from one dish that hadn’t been put on the order for some reason). However, the service was so bad that we likely won’t return...
Han63 . 2023-02-14
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The place is looking really nice with the refurb. We really enjoyed our meal - good portion size and very tasty. Not over priced like a lot of places at the moment!
Lucy R . 2023-02-14
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Went for a Birthday Meal with family. The staff were welcoming and pleasant. The food had a great choice and delicious. Tried different courses and cannot fault any. First class and well done !!
NannieJ50 . 2023-02-02
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Ignore any review before December 2022. The change is astonishing. Yes it was stuck in a time warp with food that seemed to be stuck in the ‘70’s too. However, the changes made by Robinsons are nothing short of astounding. The before and after changes...
davidge . 2023-01-23
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Beautiful hot delicious food (Sunday roast) welcomed by Nina and her lovely friendly staff, warm atmosphere a great finish to the weekend!
Elizabeth R . 2023-01-15
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There are a lot of good pubs nearby that have become a favourite of mine. And so it was with a critical eye I visited Waggon & Horses for the first time, post-renevation. I can thankfully say, this is the new favourite. It's clean, modern-looking...
JudgeD3 . 2023-01-15
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First visit to the refurbished wagon and horses. It's beautiful inside, the food was amazing and service really good. We will definitely be visiting again. Best pub meal out I've had in ages, fortunately we are 5 minutes down the road.
923LindaS . 2022-12-27
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Our first visit with our dog since the recent refurbishment. The pub is absolutely lovely and has been refurbished to a very high standard. We were made very welcome and had a couple of drinks in the bar area near the lovely fire. We live...
EricWirral . 2022-12-22
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We have driven past this pub many times since moving to congleton and we have come for the first time since it’s been renovated. I have to say this will be our new local! The menu is great and the taste of it is even...
holliebuxton15 . 2022-12-16
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The reviews for this place is somewhat misleading because we found it extremely disappointing Waggon & Horse very dated with limited menu options, and lacking in atmosphere I would not recommend this place as there are far better options close by
ThomasSwindon . 2022-06-13
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I ordered Fish and Chips, £12.50(?) In total, which came with mushy peas, the mushy peas were visually very bland, however it was clear they had been home made and were extremely tasty, I would actually go far enough to say that they were the...
eggmanjames . 2022-06-11
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Very good value for money. Lovely fresh home cooked food. Friendly staff and quick service. Would definitely recommend.
Allan R . 2022-06-11
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Stopped by for meal but it was like going back in time warp pub lacking atmosphere with outdated wooden table chairs and cold room The food portions was good and cheap prices but very outdated lmited pub menu I have chicken wirh cream sauce but...
349Thom . 2022-06-07
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Went with family for a Sunday lunch. Staff were very efficient and pleasant. Two os us had beef, one turkey and they were all delicious and well presented. Mash cunningly tucked under the tender beef and a big dish of vegetables to accompany. I had...
Shrewsburyhousewife1 . 2022-05-22
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Stayed at the waggon and horses as was attending a family wedding at the wedding venue it is opposite. Friendly staff on arrival. Ate dinner there the night before the wedding and the food was good. Breakfast was lovely, although limited choice of cereal, full...
spivvers . 2022-05-05
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The Waggon and Horses at Eaton is perhaps a little uninspiring, but to be fair it has a nice beer garden which I imagine would be enjoyable when the sun shines. We visited around two-thirty, so it wasn't very busy. Food choice is limited, I...
OutandAboutAgain03 . 2022-04-30
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Myself and family thought we would try here for the first time after seeing a lot of recommendations on local Facebook pages however what a disappointment. We ordered two starters a prawn cocktail for £6 that had roughly 4 prawns on, and garlic mushrooms with...
Ktweats96 . 2022-03-15
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Found the pub by Accident, Went in initially just for a drink but decided to have food as well, Service was fantastic and the food superb, very well cooked and presented. Nice atmosphere. Will certainly be going again
DavidF6468 . 2022-01-16
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Loved the food, we had the curry which was one of the nicest curries Ive had, my husband had fish and chips. Perhaps it was the time we visited at lunchtime but the dining room didnt have any atmosphere at all and seemed quite bland....
dailychillin . 2021-12-16
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A great experience and trip out. The Robinsons Shire horses were at the pub and they were really good. The team displaying the horses were very knowledgeable and engaging. There was plenty of atmosphere in the pub which was very busy. The landlady made us...
SBRambling1 . 2021-10-24
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what a fantastic place, wonderful atmosphere, service and food. The owner is a personality to behold, great sense of humour along with excellent customer service. Her attention to her clients is second to none. excellent food and a really well kept cellar. can’t recommend this...
Kevinvhull . 2021-10-16
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Called in here for the first time on a quiet weekday afternoon. Friendly staff and there was a real fire at one end of the bar area. Robinsons pub so I had a Moretti, my friend had the Unicorn and wasn't over impressed. This is...
RazzyBthefirst . 2021-10-08
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Food ok but the place is in real need of decorating it smelt of stale cigarettes and looks really dirty. Only came here as I’d been to a party a few years ago and I’m lead to understand the Caterers from that party now manage...
shuker112 . 2021-09-19
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Was great until the second visit we had been here before and it was excellent so me and my husband came here again the best way to describe it was alright …. When we walked in there was two to three tables sat down and...
Relax43718768446 . 2021-08-28
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1668 Opinions
Would have liked to have given 5 stars... But the cheeky so and so's carpark has sent us a parking charge notice!!!!! We've eaten in pubs and restaurants, all over the country and never ever had to pay for parking, I don't even remember seeing anywhere to pay for parking? We were so pleased with the food that we were going to make it our regular stop when we go to the nearby airport monthly. Well certainly not going to be doing that now!
9 Opinions
The most appalling 'meal' and service that I have ever been subjected to. We ordered steak and ale pie and this was brought out to us and placed on our table and described as a pie. However, there was absolutely no pastry, just a bit of gravy in a dish. When I called the waiter back he said 'to be honest, we've ran out of pastry' - are these people for real? To add insult to injury, the manager actually tried to charge us for the pies we never received!!!! Shambolic and not for the first time, but definitely for the last. DON'T WASTE YOUR TIME/MONEY!!!!
533 Opinions
Fantastic place and very family friendly. Really friendly and welcoming hosts, great service and excellent food! This was our first visit and we really enjoyed ourselves.
0 Opinions
This place has a vast amount of things for children to play on. However don’t expect to get food quick- they have two cage areas but one is never open and the other has a constant huge queue because the staff take forever! Even if you want drinks you have to queue with the food and last time we queued for 25 minutes! Ridiculous when you have children to supervise and feee!
188 Opinions
Average food more like a pub, raw onion in the scotch egg bhaji, bang bang cauliflower poor, fish and chips were tiny and fish dry. So over priced for below average food.