Wagamama in Winchester

Super staff, soooo friendly. Ella and Karl especially. Really enjoyed our Donburi rice dish and the Udon, ginger, chilli, chicken dish. Ella recommended the Bang Bang c'flower which was delicious. Will definitely return. Went back a second time, equally good. Must recommend the prawn nori rolls. Warning : the hot pot whilst delicious has a super spicy broth. Will definitely return. Great value too. Back again, tried the hot chicken Katsu. Yum! Will keep going back.

Missing items from takeaway. Winchester Wagamama would not give a replacement or refund until they had checked the cctv as apparently they have really good checks to make sure there are no missing items. Obviously checks did not work this time. I did not receive an apology and was made to feel like I was lying. I still have not received a refund or an apology. Very disappointing as we love the food

It was great tried new food I have never thought of trying like frees squid

My daughter,grandkids and myself had a super meal here.All the plates were cleaned up!I had a delicious Pad Thai with chicken and prawn.The buns were to die for.My grandaughter has several serious allergies and we had no worries at all by the service she had from the Chef and those front of house.Should have 10 stars 🙂!!

Summer and Emily are fantastic service. No discount as to be expected. Quick food. Nice food. Loved it. Will be coming back soon. ;)

Disappointing. Seems very understaffed - long wait even though several tables empty and very slow, forgetful service.

Love Wagamama but not eaten in Winchester restaurant before. Quick service for 2 dishes and very slow for the third so much that I had finished before my mums arrived. Nice and tasty food.

Very good service for a busy evening, food mostly very nice but some was bland , good atmosphere.

Went here for the first time and given the experiences we’ve had at other Wagas this fell far short We were seated quickly with drinks ordered immediately but then waited for 20 mins for those to arrive at which point the server didn’t even ask if we were ready to order so had to call her back Food arrived after what seems like ages, but it was only the mains and the steak was overcooked on the teriyaki soba, 10 mins in we checked for our sides being 2 chilli squid, one arrived a couple of minutes later but then had to remind server there were 2 ordered, took one bite to be met with the equivalent of chewing rubber so left them. We then asked for both to be removed from the bill but were told to wait until manager could speak to us, after another 10 mins we had to go and find the manager to be told only one had been removed, after the second one removed as we paid but definitely will not be going back as reason given for poor food was that they weren’t expecting to be as busy as they were which basically translated as our chefs and staff can’t cope or maintain standards if it’s busy.

Went here for my son's birthday. I enjoyed the overall atmosphere and service was great, nothing was too much trouble. We had a person using a wheelchair so it was great to have an accessible toilet within easy reach. Loved the ice cream with coconut.

We had Yasai veg Gyoza, raisukaree curry, bang bang cauliflower, and tofu hot pot. Loved the hot pot and Gyoza. Cauliflower, not so much. Would love to try ramens and donburi varieties. The staff was polite. You can either pay them from the website, a bit combursome, or use a pos device. I think this online payment is to cut the costs further. My kid was given crayons on arrival, which was nice.

Room good, pool area very tired looking Food and restaurant excellent except breakfast should start earlier.. Very slow reception and unhelpful.

Great venue, very clean and good food 😄 always great!!!

Good food and service in a convenient location. I'd definitely recommend. Prices have risen considerably since my last visit as have most restaurants, but still worth a visit.

Never, ever order take-away from Wagamama. It is over priced, arrived cold, the meat was over-cooked, one of the dishes was missing and they give tiny portions. Avoid!!!!!!!

Food took way too long to come because they were working on takeaway orders, and the noodles were overcooked and mushy. Was difficult to get a server's attention. Starters were nice though.

Wouldn’t usually write a review for a chain restaurant but felt this one necessary. The review is based on a particular staff member. The staff member in question was rude and condescending, her name was Abi. Whilst taking our drinks order she decided it was appropriate to look down her nose at me and pull a childish silly face when I chose to order a glass of wine. I am unsure the reasons for her immature behaviour but it is not ok to treat a customer this way. She needs re training at the very least so she knows how to treat customers with respect

Quite disappointed by the vegan katsu curry My daughter had the chicken vegan katsu and she agreed... they're not very good at making curry sauces. They're better at the noodle soup combo.,. But the service was great and I particularly liked the non alcoholic Japanese beer.

The usual great Waga service and food.

My meal arrived cold, they very quickly replaced it with a new dish, redone from scratch and it was most satisfying. 👌

Had a wonderful experience here, staff were happy to answer all of my queries. I really appreciated how attentive they were. The food was lovely!

A queue for 20+ minutes even though they had seats inside. This appears to be the norm when ever we go which is usually a pre cinema treat. We always enjoy the food experience. We would probably go more often, but the queuing puts us off

Very busy and seemed short staffed so service a bit erratic but otherwise good

Best place to eat when it's busy in Winchester. Food is always perfect, quick and friendly service, and always new items on the classic wagas menu

Chicken and red meat found in vegan takeaway dish. Phoned restaurant, was told to email, 2 emails sent with photos, no reply received. Appalling customer service and they have lost 2 previously loyal customers.

we went to this wagamamas after a very long day of rehearsals and as a consequence were all a bit sporadic/hyper. thank you so much to summer for being so lovely and kind to all of us, even though we were probably very annoying customers. it’s such a lovely space and we felt welcomed by the staff and never rushed (even though we were the last ones in there, sorry!) will definitely be coming back, thank you all :)

First time there and was amazing. Delicious food, great service and fast.

Arrived this evening, without booking. Super busy due to Christmas markets on and a weekend, but we only had to wait 10 mins for a table. Carl seated us and we shared one of the big tables with another couple which he initially offered us to seat us sooner, kind of like a social table vibe and he gave us a free desert to share for that. Really great atmosphere, food was delicious and the staff were brilliant. Will absolutely be back, thankyou so much! Also, Carl is a credit to the restaurant, really excellent server! Thankyou!

Carl and Jess were excellent, great service, Jess was informative, helpful with our choices and made us feel welcome andcomfortable. A credit to business I would genuinely come back. Thank you Jess

Lovely staff, nice atmosphere but the food wasn't as good as usual. Just rather dried out. Disappointing.

Sehr gutes Lokal, besonders der cheesekake

Lovely location and especially good staff. Still love the yaki Udon. Plus if you like the cha han it's now on the kids menu!

Really great service! We popped in quickly before going to the theatre. We explained this to the lovely girl on the entry desk who too personal responsibility and got us seated and even took our order and made sure we were served quickly. Excellent service, well done Wagamamas staff!!

I came here with friends after work as if was one of their birthdays and the food was perfect. I got the chicken upon and it was well cooked juicy and a delight to have. Our waiter was funny and the food was delivered quickly, one of the best restaurants in winchester.

Very disappointed! Following a lovely afternoon out we thought this would finish the day nicely. We visited later into the evening approx 20.30, so it wasn’t overly busy. This isn’t the one we usually go to but it seemed like a good option. Our order was taken and the food started arriving as it usually does once it’s prepared, all apart from one meal. We were able to observe the kitchen area due to where we were sat and all we could see was the kitchen staff busy cleaning. The waitress eventually came over to enquire about what had been ordered as we visited the app to pay the bill. We clearly stated that time was now getting on and so we’d be happy if the meal could be taken off the bill and we could settle and go. Apparently the meal was almost ready and we were offered to take this away. This slightly defeated the original plan. We had made it clear that we did not want the meal now! The meal was after yet another further wait brought to the table and we were then asked if we would like the price taken off the bill! Out of disgust we settled the full amount but we definitely will not be going back. We have read the other reviews now as we send this. It’s a shame we didn’t check them beforehand as this would have been completely avoided!!

First time to Winchester Waga, and it was great! Busy and buzzing atmosphere, excellent service, and wonderful food 😋

We arrived at the restaurant and were greeted by the amazing Jess! She was warm, welcoming, fun and made our ordering and overall experience amazing. Georgie took over when she finished who was wonderful as well! A huge shout out to those amazing ladies who made me and my partner’s evening absolutely amazing by going above and beyond! You guys are stars!

Had a lovely downstairs dinner at wagamamas tonight! Perfect for family outing. Thank you to lovely waitress, Summer, who was just full of smiles!

Jess is an amazing waitress! Really friendly and great service, definitely deserves a raise 🙌

Ella was our waitress and she was amazing, kinda fancied her but my girlfriend was giving me evils , food was great and was quick

I hadn't been to the restaurant for awhile as my favourite dish was removed, however my Server Ella was amazing, did everything she could to make sure my dish was how I wanted and catered to my many requests with a smile and really helped me out. Give them a raise! Food was amazing.

Both food and service was brillant, thank you Ella! :)

Had to wait a few minutes to collect but the food was delicious and they allowed us to add a non collection item onto the order!

We ordered 2 takeaway meals this evening (5/10). Mine was Tepannyaki with tofu. On arrival at home, realised tofu was absent. Called & was asked to send pics. No response to pics so called again & 'deputy manager' said she'd discuss it with the general manager the next day. I had to raise my voice to make her understand I'd paid for a meal to eat NOW, not after discussion the following day!! My husband had to drive all into town to get my 'replacement meal' only to find it is not a replacementTeppanyaki but a tasteless rice mess with 6 noodles! We have had probs before with this restaurant, in terms of their lack of attention with orders. In Wagamama in London, Wigmore St, I was served a worm in my marinaded prawn starter. The waitress informed us it was "prawn skin" We felt obliged to inform her that prawns don't have skin. Vouchers were provided as compensation, but we couldn't eat there again after that.

Nice setting at the top of town. Staff were good, but busy. Pickles came out last.....they don't get cooked.

Really great service from the moment we walked through the door thank you to Carl from Portsmouth making our son's last night in Winchester before uni very special.

Takeaway order. Had the chicken & prawn pad thai. Over priced at £14. Dry, flavourless. Really disappointing. Wouldn’t order from there again.

£14 for a takeaway chicken & prawn pad Thai…. dry and flavourless with very little chicken or prawn… won’t be using again.

Food was so good here! And they have a fairly good variety of choices. We had some of the fresh juices to start, all of which were yummy! Our friend had Tantanmen Ramen and really enjoyed it. The curry was what I ordered . That was amazing! We tried several different desserts and each was unique and brought their own deliciousness to the table! Food was served pretty quick after ordering.

Lovely place. I would come back if I will visit Winchester again.

Awful! What a disappointment tonight. Usually think Wagamama is reliable and consistent. Not tonight. I had a meal that was really inedible. I raised with the new manager that the beef was tough but I was hungry so I would try and make it work. I asked for a knife it was so tough. I returned after eating 2.5 pieces of beef and was told I would be charged!! The long and short of it was I would not eat there again. My partner was too polite to say her salmon was overcooked, so clearly chef’s at the moment are not very experienced. Some bizarre Wagamama policy meant I could not get a replacement meal and they tried to charge me in part for something I hadn’t had! The trainee manager was lovely, but the whole experience was not good and would not go back. Just wondering if the reason it was so quiet tonight was because it’s actually not very good anymore. Such a shame.

I had a great experience at Wagamama, cool and casual restaurant in Winchester city centre. They have a great vegan range, the food was delicious, fresh, and satisfying. But what really made the evening so special was the excellent service given by Georgie and Tom, our friendly and attentive servers. Upon hearing I was there to tell my friends I'd got engaged the night before, after dinner they surprised us with a personalised complimentary dessert! It was so special and unexpected. Several other staff members also came over to congratulate me throughout the evening. It was such a lovely gesture, and it made the night unforgettable. Thank you Wagamama Winchester Team!

Wagamama's food is always good and that's why we put up with the ridiculous way it is being served. Everyone receives their food randomly, at different times, starters sometimes last, basically whenever suits the kitchen staff and not the customer. What is not acceptable is getting your drinks 1/2 hour after your food, some even longer after that, and one of us never got his green tea. My daughter's food was forgotten and the waitress (who had way too much to do as she served tables and prepared too many take aways as well) was very apologetic, even though it was not her fault. The price of my daughter's food was taken off the bill.

As well as having the consistent experience of 'you can't really go wrong with Wagas', this restaurant also has some of the most attentive staff I've encountered in Wagamamas, possibly due to Winchester being such a restaurant-led city and a more upmarket clientele.

Went for daughter’s birthday! Fab looking restaurant, lovely friendly staff and yummy food! After so many disappointing visits to other restaurants in town, it was great to see how it should be done! Five stars!

Great place. Plenty of space. Great and friendly service.

AMAZING beef tataki 😍 the tuna was also so full of flavour. service was very friendly as well, love this place!

Heerlijk gegeten en de ober genaamd Tom kon zelfs een beetje Nederlands

The food was to a good standard but the service wasnt great. Had the beef brisket ramen and it was perfect with just the right levels of spice. However, I went on a Sunday lunchtime and we got our own drinks from the bar as we were waiting so long. We also only saw our server once.

They store the vegetables in the disabled toilet.

Incredible chicken ramen. It was just not spicy. I highly recommend this place

There is wheelchair access! It's not signposted and there's no doorbell but call them and they have a ramp - they arrived within a minute (!!) And we're super helpful. There's a table near the bar you can wheel right under, no posts etc in the way, and plenty of room behind you so noone is bumping past. Disabled toilet with a sliding door and a TON of room to manoeuvre, red cord in the right place and not tied up(!). Staff were clearly well trained, food was great. Missing one star here only because they need to put a sign and doorbell up explaining there is a ramp.

Food was bland, prices have gone up but the quality of food has gone down.

Very nice place to eat. Service impecable, food very tasty, price reasonable. The place is modern, everything looks new, and downstairs looks very good aswell with some tables having natural light. Would comeback anytime I'm in winchester.

Very good service, food is very tasy and price is very reasonable. The location is modern and very spacious. Would return anytime I'm in Winchester

Big fan of Wagamama, especially this one in Winchester, the service is always at a high level, food consistently good and I enjoy the “scan to pay” barcode.

We had such a lovely time here. Karl is without a doubt one of the kindest waiters we’ve ever met. Very energetic and willing to advise us with anything. The food was great, perfect quantities and we didn’t wait that much. So we encourage you to give it a try. We didn’t take pictures of all the dishes though.

Wagamama is open and running a Click and Collect service with online orderingand payment. Very easy to use. Same great taste for those that cannot wait for full reopening. Best fresh so eat as soon as you can.

I arrived late and my friends have started to eat. I was offered drinks but then the stuff forgot to get my order. It wasn't even busy. I had a kebab after leaving that place.

Great for a quick bite to eat! Always know what you're getting at a Wagga's!

Good atmosphere. Services are top notch

Nice atmosphere and good service but the food leaves a little bit to be desired.

Dinner with the family, consistently good food, and we can all find what we like best

I was out celebrating my birthday with friends on Friday night. We were sat on a large table near the kitchen. I just wanted to say a big thank you to the Manager for making my birthday so special 😊 We'll definitely be back!

I was out celebrating my birthday with friends on Friday night. We were sat on a large table near the kitchen. I just wanted to say a big thank you to the Manager for making my birthday so special 😊 '21' (again!) We'll definitely be back!

Great food at not too bad prices, and we didn't have to book. What more could you ask for on a Saturday night?

We decided to have lunch there and we were greeted by some very friendly staff. Food arrived quickly after ordering and as expected was delicious We couldn't have asked for a better lunch experience

We had the best service I have had the pleasure of receiving. Karl was fantastic and went well beyond what is expected. Congratulations.

What a fabulous experience! We went for a meal to celebrate our nephews 15th birthday and had a great meal. However, it was the customer service that really made the evening. Karl looked after us to an amazing degree, spoiling the birthday boy with a card, book and voucher. We will definitely be back. Can’t thank Karl and the team enough!

Disappointing, I used to like Wagamama but now I don't find much inticing on the menu. The service on this visit was the bare minimum. My food wasn't particularly hot.

Sadly, I wasn't keen on the food , chicken need a more cooking and the salad was Slimy and gross. Manager was exceptional and rectified our gripes

Some of the best service I’ve had at literally any restaurant ever! Let alone a Waga’s! We were a party of 6 and our server, Carl (Karl? Not sure of spelling) was a pure delight. Promote that man!

Delicious food and good service by team .. atmosphere was lovely too

I went with 2 friends, and enjoyed the food as usual. It's always a good place to go.

The rich ramen broth is VERY rich... I think next time I would opt for light broth. Otherwise a beautifully lit, clean and spacious place with friendly polite staff.

Recommended. Above average for a Wagamama

Lovely service, food and ambience. One of the better Wagamama’s I’ve been too, usually staff aren’t as attentive. Will be visiting again on my next visit to southampton! Only thing that was a let down was my usual favourite, bang bang cauliflower, was too oily!

Lovely tasting food delivered. Highly recommended the Korean bbq beef buns and the chilli steak ramen.

Awful place. My food arrived stone cold and my partners food arrived 20 minutes after mine. Staff don't care if you complain with them saying "it's the Wagamama's way". Avoid at all costs.

First visit to this restaurant. Very nice inside,.with choice of tables upstairs and down. Nice staff and good selection of food which was served swiftly. Very good.

I will be back for more ramen :-)

Vegan heaven, if a little overpriced.

One of my favourite restaurants.

I went for lunch on a week day. It was pretty quiet. All our meals came out at different times. Half the table had finished and some of us hadn't even received our food yet!

Loved the facade and the atmosphere. The restaurant it self looked wonderful. Unfortunately, the staff did not match the energy you need to feel welcomed. It felt dull and gloomy, the staff was unethusiactic, rude and unwelcoming. Had to sit there for 15 to place a order even though the restaurant was practically empty. Same with trying to pay. The server just weren't in the mood to work, overall was a sloppy, melancholy and unenthusiastic service.

Absolutely lovely! It was my first time in Wagamama and I loved it! Definitely repeating soon!

We've been to wagamamma in lots of different places and found this one very slow service. They took ages to take the order, then ages to bring the food, especially my daughters and I'm still waiting for my glasses if water!!

Nice restaurant. Great Menu for Vegans, Vegetarians and others. Soft on pocket😌

A nice cozy and warm welcome. It’s been freezing and coming in to a nice warm Restaurant is a super experience. Thawing out in minutes after walking around the Christmas market. Food is great too.

Lovely food, need a cushion on the seat