Wagamama in Winchester

Food is always good here. Slightly disappointed last time with the lack of service. Staff walking past empty plates and glasses on numerous occasions with empty hands! One food choice took an inordinate amount of time so much so it was removed from the bill which was a nice touch.

Good atmosphere and mix of people. Very good with young kids. Lovely food and friendly staff.

Ordered chicken gyoza and I received burnt food! How could they even expect someone to eat these! never buying from them ever!

Went for a late lunch, verry good as always.

I came in for a takeaway, the staff were very efficient and friendly and my food was delicious. Thank you!

Lovely people on shift for 12:30pm on Wednesday 13th November. Thank you all.

We had a father and daughter dinner here and it was fantastic Really enjoyed our food Server was Georgie who was completely fantastic charming and mega attentive A wonderful evening was had by all

The Ramen tastes great, especially the brisket beef.

The pad thai with tofu was very disappointing and cold. Definitely won't recommend it, but the hot honey fried chicken was good.

Excellent food and service. Exceptional care taken with a food intolerance.

Great food and cocktails and good price. A special thank you to Emily and Rosie last night for the exceptional service. 100 percent coming back soon!!!

Two days running had issues mains being brought out 20 minutes apart so we all ate a different times. Them after bringing out all but mine I’m told by the waitress that there’s no beef for my main after complaining to the manager it miraculously appears with the excuse that it’s now the side that I ordered that they don’t have. Absolutely hopeless will never eat in this chain again.

Lovely food, super friendly staff and a delightful bustling atmosphere!!

Great food as always, service was fast and friendly, it was a nice quiet Sunday evening so just the right atmosphere.

Maddie was an excellent waitress, guided us through the menu very nicely. Great food and service.

We stayed tonight with my wife. . We got on very well. The restaurant is welcoming, excellent food and service. I'd like to leave a positive feedback for the the manager that served me tonight. She was very kind, well-prepared and professional. Furthermore, at the demand for gluten-free food for my wife, she made sure that the kitchen environment was free of contamination in the preparation of the dish. We been extremely happy to eat here.

Wagamama is always a safe bet: the surroundings and staff are very pleasant and the food is delicious and surprising!

Food was great but was offered a free dessert for my daughter’s birthday! Nice touch until I realised I actually had to pay for it! Thanks!

Visited Saturday evening and it wasn't too busy. I require gluten free and my order was taken and marked appropriately. I also asked for the chilli squid because it's marked online as not containing gluten, however it's not in the GF menu because it is cooked in the same frier and therefore they cannot guarantee it doesn't contain traces (which I am fine with). This was lovely! I would love to see gluten free soy sauce available though. My husband had the steak terriyaki soba which he said was not as good as other wagamamas we have been to. The steak was a lot thinner and a little overcooked. Service was good and I will go back if in Winchester

Came here with my friend and his family, one of which is gluten intolerant. Wagamama is so good at catering for people with allergies. They had a separate gluten free menu and explained how their chefs don't cross contaminate. Food was pretty good, you know what you're getting there, I had a mackerel dish which was tasty. Service was excellent

Our go to for a yummy Asian meal. Quick and reasonably priced.

Ordered from waga for first time on deliveroo. Utter litter. Cold food which had clearly been reheated. The beef description was tender and succulent. But actually like chewing an old leather trainer. Salad was cardboard. First and last time. Sign of the times that people accept this poor imitation of food and pay for the privilege. No wonder company’s like this come and go. When a Labrador won’t eat your beef guys you need to look at yourselves. Worst takeaway ever by a long way.

Service is always great in here, no matter how busy they are. Staff are friendly and helpful and knowledgeable. I always go here for the vegan options. Service is always very fast so it's great when you're tired and hungry to pop in and get wholesome tasty vegan food!

staff were super super friendly, and very welcoming! the food was tasty, and good portion sizes, however the cost was certainly high for a chain restaurant.

I really wanted to shout out Georgie and her manager (a lady with a ponytail and a pride lanyard). I shared I was Coeliac with the team, and they were quick to bring out appropriate menus and information to help me make my choice. When I expressed I was a little disappointed in the veggie-friendly options, they were quick to make ramen to my needs, and with added extras to make it a full-sized meal. I was so impressed with their care to making sure I had a nice experience! When I asked, they talked me through what each table condiment contained and then went to find me some gluten-free soy sauce, despite the fact they were getting very busy with more tables to serve. The waitress then went on to have a lovely manner with me and my friends, being very warm and friendly as we made our choices for dessert (wags has one of the BEST non-gluten dessert menus I have ever seen!) Overall I was so happy with my experience, and feel as though Georgie and the manager on the night (sorry I never got her name!) need a special shout-out for making us feel so relaxed and happy.

My daughter is coeliac and loved her meal. Separate gluten free menu, prepared in separate area with no risk of contamination. The staff answered all our questions and gave us the reassurance we needed. Thank you, really appreciate the fact that my daughter can eat out “normally” and enjoy it.

Understand the principle that food comes when it is ready but it taking it a bit far when I had to wait 20 minutes for sashimi salmon crispy otsumami which requires very little effort involved. Then when we were finished I saw three member of staff chatting and the only way i could get anyone’s attention to get a second drink was to flamboyant wave my arms around. To then be asked by the server am I ok? And with distain my drink order was taken. Clearly I was not ok as I was thirsty because my first drink order taken before my food and I had finished my meal over 20 minutes ago. at 8:50 with a near empty restaurant this is below standard service. Maybe there is an issue with staff training or management. Furthermore could not make out our table number and pay remotely, so not only was the face to face service was below par yet we were trapped as we could not leave and pay.

Great food. Lovely venue Clean and tody and very empty Wrip off costs Asked every 5 mins of we have finished despite it being obvious we were still esting Felt hurried and hassased

Service and food were fantastic. Very friendly, courteous and knowledgeable staff. The seating was not so great as it was fixed, hard and uncomfortable. Disabled toilet was not great, the door lock was broken and it was used as a storage area.

Walked in, and our presence was not even acknowledged for 15 mins. Staff were serving deliveries and simply ignoring people waiting. Terrible system, management is clearly inept. Not a single member was paying attention to either ourselves or another couple waiting. Getting a manager took far too long, so we just left. 0 stars for their do called service!

Super staff, soooo friendly. Ella and Karl especially. Really enjoyed our Donburi rice dish and the Udon, ginger, chilli, chicken dish. Ella recommended the Bang Bang c'flower which was delicious. Will definitely return. Went back a second time, equally good. Must recommend the prawn nori rolls. Warning : the hot pot whilst delicious has a super spicy broth. Will definitely return. Great value too. Back again, tried the hot chicken Katsu. Yum! Will keep going back.

Missing items from takeaway. Winchester Wagamama would not give a replacement or refund until they had checked the cctv as apparently they have really good checks to make sure there are no missing items. Obviously checks did not work this time. I did not receive an apology and was made to feel like I was lying. I still have not received a refund or an apology. Very disappointing as we love the food

It was great tried new food I have never thought of trying like frees squid

My daughter,grandkids and myself had a super meal here.All the plates were cleaned up!I had a delicious Pad Thai with chicken and prawn.The buns were to die for.My grandaughter has several serious allergies and we had no worries at all by the service she had from the Chef and those front of house.Should have 10 stars 🙂!!

Summer and Emily are fantastic service. No discount as to be expected. Quick food. Nice food. Loved it. Will be coming back soon. ;)

Disappointing. Seems very understaffed - long wait even though several tables empty and very slow, forgetful service.

Love Wagamama but not eaten in Winchester restaurant before. Quick service for 2 dishes and very slow for the third so much that I had finished before my mums arrived. Nice and tasty food.

Went here for the first time and given the experiences we’ve had at other Wagas this fell far short We were seated quickly with drinks ordered immediately but then waited for 20 mins for those to arrive at which point the server didn’t even ask if we were ready to order so had to call her back Food arrived after what seems like ages, but it was only the mains and the steak was overcooked on the teriyaki soba, 10 mins in we checked for our sides being 2 chilli squid, one arrived a couple of minutes later but then had to remind server there were 2 ordered, took one bite to be met with the equivalent of chewing rubber so left them. We then asked for both to be removed from the bill but were told to wait until manager could speak to us, after another 10 mins we had to go and find the manager to be told only one had been removed, after the second one removed as we paid but definitely will not be going back as reason given for poor food was that they weren’t expecting to be as busy as they were which basically translated as our chefs and staff can’t cope or maintain standards if it’s busy.

Very good service for a busy evening, food mostly very nice but some was bland , good atmosphere.

Went here for my son's birthday. I enjoyed the overall atmosphere and service was great, nothing was too much trouble. We had a person using a wheelchair so it was great to have an accessible toilet within easy reach. Loved the ice cream with coconut.

We had Yasai veg Gyoza, raisukaree curry, bang bang cauliflower, and tofu hot pot. Loved the hot pot and Gyoza. Cauliflower, not so much. Would love to try ramens and donburi varieties. The staff was polite. You can either pay them from the website, a bit combursome, or use a pos device. I think this online payment is to cut the costs further. My kid was given crayons on arrival, which was nice.

Room good, pool area very tired looking Food and restaurant excellent except breakfast should start earlier.. Very slow reception and unhelpful.

Great venue, very clean and good food 😄 always great!!!

Good food and service in a convenient location. I'd definitely recommend. Prices have risen considerably since my last visit as have most restaurants, but still worth a visit.

Never, ever order take-away from Wagamama. It is over priced, arrived cold, the meat was over-cooked, one of the dishes was missing and they give tiny portions. Avoid!!!!!!!

Food took way too long to come because they were working on takeaway orders, and the noodles were overcooked and mushy. Was difficult to get a server's attention. Starters were nice though.

Wouldn’t usually write a review for a chain restaurant but felt this one necessary. The review is based on a particular staff member. The staff member in question was rude and condescending, her name was Abi. Whilst taking our drinks order she decided it was appropriate to look down her nose at me and pull a childish silly face when I chose to order a glass of wine. I am unsure the reasons for her immature behaviour but it is not ok to treat a customer this way. She needs re training at the very least so she knows how to treat customers with respect

Quite disappointed by the vegan katsu curry My daughter had the chicken vegan katsu and she agreed... they're not very good at making curry sauces. They're better at the noodle soup combo.,. But the service was great and I particularly liked the non alcoholic Japanese beer.

The usual great Waga service and food.

My meal arrived cold, they very quickly replaced it with a new dish, redone from scratch and it was most satisfying. 👌

Very busy and seemed short staffed so service a bit erratic but otherwise good

Had a wonderful experience here, staff were happy to answer all of my queries. I really appreciated how attentive they were. The food was lovely!

A queue for 20+ minutes even though they had seats inside. This appears to be the norm when ever we go which is usually a pre cinema treat. We always enjoy the food experience. We would probably go more often, but the queuing puts us off

Best place to eat when it's busy in Winchester. Food is always perfect, quick and friendly service, and always new items on the classic wagas menu

Chicken and red meat found in vegan takeaway dish. Phoned restaurant, was told to email, 2 emails sent with photos, no reply received. Appalling customer service and they have lost 2 previously loyal customers.

we went to this wagamamas after a very long day of rehearsals and as a consequence were all a bit sporadic/hyper. thank you so much to summer for being so lovely and kind to all of us, even though we were probably very annoying customers. it’s such a lovely space and we felt welcomed by the staff and never rushed (even though we were the last ones in there, sorry!) will definitely be coming back, thank you all :)

First time there and was amazing. Delicious food, great service and fast.

Arrived this evening, without booking. Super busy due to Christmas markets on and a weekend, but we only had to wait 10 mins for a table. Carl seated us and we shared one of the big tables with another couple which he initially offered us to seat us sooner, kind of like a social table vibe and he gave us a free desert to share for that. Really great atmosphere, food was delicious and the staff were brilliant. Will absolutely be back, thankyou so much! Also, Carl is a credit to the restaurant, really excellent server! Thankyou!

Carl and Jess were excellent, great service, Jess was informative, helpful with our choices and made us feel welcome andcomfortable. A credit to business I would genuinely come back. Thank you Jess

Lovely staff, nice atmosphere but the food wasn't as good as usual. Just rather dried out. Disappointing.

Sehr gutes Lokal, besonders der cheesekake

Lovely location and especially good staff. Still love the yaki Udon. Plus if you like the cha han it's now on the kids menu!

Really great service! We popped in quickly before going to the theatre. We explained this to the lovely girl on the entry desk who too personal responsibility and got us seated and even took our order and made sure we were served quickly. Excellent service, well done Wagamamas staff!!

I came here with friends after work as if was one of their birthdays and the food was perfect. I got the chicken upon and it was well cooked juicy and a delight to have. Our waiter was funny and the food was delivered quickly, one of the best restaurants in winchester.

Very disappointed! Following a lovely afternoon out we thought this would finish the day nicely. We visited later into the evening approx 20.30, so it wasn’t overly busy. This isn’t the one we usually go to but it seemed like a good option. Our order was taken and the food started arriving as it usually does once it’s prepared, all apart from one meal. We were able to observe the kitchen area due to where we were sat and all we could see was the kitchen staff busy cleaning. The waitress eventually came over to enquire about what had been ordered as we visited the app to pay the bill. We clearly stated that time was now getting on and so we’d be happy if the meal could be taken off the bill and we could settle and go. Apparently the meal was almost ready and we were offered to take this away. This slightly defeated the original plan. We had made it clear that we did not want the meal now! The meal was after yet another further wait brought to the table and we were then asked if we would like the price taken off the bill! Out of disgust we settled the full amount but we definitely will not be going back. We have read the other reviews now as we send this. It’s a shame we didn’t check them beforehand as this would have been completely avoided!!

First time to Winchester Waga, and it was great! Busy and buzzing atmosphere, excellent service, and wonderful food 😋

We arrived at the restaurant and were greeted by the amazing Jess! She was warm, welcoming, fun and made our ordering and overall experience amazing. Georgie took over when she finished who was wonderful as well! A huge shout out to those amazing ladies who made me and my partner’s evening absolutely amazing by going above and beyond! You guys are stars!

Jess is an amazing waitress! Really friendly and great service, definitely deserves a raise 🙌

Had a lovely downstairs dinner at wagamamas tonight! Perfect for family outing. Thank you to lovely waitress, Summer, who was just full of smiles!

Both food and service was brillant, thank you Ella! :)

Ella was our waitress and she was amazing, kinda fancied her but my girlfriend was giving me evils , food was great and was quick

I hadn't been to the restaurant for awhile as my favourite dish was removed, however my Server Ella was amazing, did everything she could to make sure my dish was how I wanted and catered to my many requests with a smile and really helped me out. Give them a raise! Food was amazing.

Had to wait a few minutes to collect but the food was delicious and they allowed us to add a non collection item onto the order!

We ordered 2 takeaway meals this evening (5/10). Mine was Tepannyaki with tofu. On arrival at home, realised tofu was absent. Called & was asked to send pics. No response to pics so called again & 'deputy manager' said she'd discuss it with the general manager the next day. I had to raise my voice to make her understand I'd paid for a meal to eat NOW, not after discussion the following day!! My husband had to drive all into town to get my 'replacement meal' only to find it is not a replacementTeppanyaki but a tasteless rice mess with 6 noodles! We have had probs before with this restaurant, in terms of their lack of attention with orders. In Wagamama in London, Wigmore St, I was served a worm in my marinaded prawn starter. The waitress informed us it was "prawn skin" We felt obliged to inform her that prawns don't have skin. Vouchers were provided as compensation, but we couldn't eat there again after that.

Nice setting at the top of town. Staff were good, but busy. Pickles came out last.....they don't get cooked.

Really great service from the moment we walked through the door thank you to Carl from Portsmouth making our son's last night in Winchester before uni very special.

Takeaway order. Had the chicken & prawn pad thai. Over priced at £14. Dry, flavourless. Really disappointing. Wouldn’t order from there again.

£14 for a takeaway chicken & prawn pad Thai…. dry and flavourless with very little chicken or prawn… won’t be using again.

Food was so good here! And they have a fairly good variety of choices. We had some of the fresh juices to start, all of which were yummy! Our friend had Tantanmen Ramen and really enjoyed it. The curry was what I ordered . That was amazing! We tried several different desserts and each was unique and brought their own deliciousness to the table! Food was served pretty quick after ordering.

Lovely place. I would come back if I will visit Winchester again.

Awful! What a disappointment tonight. Usually think Wagamama is reliable and consistent. Not tonight. I had a meal that was really inedible. I raised with the new manager that the beef was tough but I was hungry so I would try and make it work. I asked for a knife it was so tough. I returned after eating 2.5 pieces of beef and was told I would be charged!! The long and short of it was I would not eat there again. My partner was too polite to say her salmon was overcooked, so clearly chef’s at the moment are not very experienced. Some bizarre Wagamama policy meant I could not get a replacement meal and they tried to charge me in part for something I hadn’t had! The trainee manager was lovely, but the whole experience was not good and would not go back. Just wondering if the reason it was so quiet tonight was because it’s actually not very good anymore. Such a shame.

I had a great experience at Wagamama, cool and casual restaurant in Winchester city centre. They have a great vegan range, the food was delicious, fresh, and satisfying. But what really made the evening so special was the excellent service given by Georgie and Tom, our friendly and attentive servers. Upon hearing I was there to tell my friends I'd got engaged the night before, after dinner they surprised us with a personalised complimentary dessert! It was so special and unexpected. Several other staff members also came over to congratulate me throughout the evening. It was such a lovely gesture, and it made the night unforgettable. Thank you Wagamama Winchester Team!

Wagamama's food is always good and that's why we put up with the ridiculous way it is being served. Everyone receives their food randomly, at different times, starters sometimes last, basically whenever suits the kitchen staff and not the customer. What is not acceptable is getting your drinks 1/2 hour after your food, some even longer after that, and one of us never got his green tea. My daughter's food was forgotten and the waitress (who had way too much to do as she served tables and prepared too many take aways as well) was very apologetic, even though it was not her fault. The price of my daughter's food was taken off the bill.

As well as having the consistent experience of 'you can't really go wrong with Wagas', this restaurant also has some of the most attentive staff I've encountered in Wagamamas, possibly due to Winchester being such a restaurant-led city and a more upmarket clientele.

Went for daughter’s birthday! Fab looking restaurant, lovely friendly staff and yummy food! After so many disappointing visits to other restaurants in town, it was great to see how it should be done! Five stars!

Great place. Plenty of space. Great and friendly service.

AMAZING beef tataki 😍 the tuna was also so full of flavour. service was very friendly as well, love this place!

Heerlijk gegeten en de ober genaamd Tom kon zelfs een beetje Nederlands

The food was to a good standard but the service wasnt great. Had the beef brisket ramen and it was perfect with just the right levels of spice. However, I went on a Sunday lunchtime and we got our own drinks from the bar as we were waiting so long. We also only saw our server once.

They store the vegetables in the disabled toilet.

Incredible chicken ramen. It was just not spicy. I highly recommend this place

There is wheelchair access! It's not signposted and there's no doorbell but call them and they have a ramp - they arrived within a minute (!!) And we're super helpful. There's a table near the bar you can wheel right under, no posts etc in the way, and plenty of room behind you so noone is bumping past. Disabled toilet with a sliding door and a TON of room to manoeuvre, red cord in the right place and not tied up(!). Staff were clearly well trained, food was great. Missing one star here only because they need to put a sign and doorbell up explaining there is a ramp.

Food was bland, prices have gone up but the quality of food has gone down.

Very nice place to eat. Service impecable, food very tasty, price reasonable. The place is modern, everything looks new, and downstairs looks very good aswell with some tables having natural light. Would comeback anytime I'm in winchester.

Very good service, food is very tasy and price is very reasonable. The location is modern and very spacious. Would return anytime I'm in Winchester

We had such a lovely time here. Karl is without a doubt one of the kindest waiters we’ve ever met. Very energetic and willing to advise us with anything. The food was great, perfect quantities and we didn’t wait that much. So we encourage you to give it a try. We didn’t take pictures of all the dishes though.

Big fan of Wagamama, especially this one in Winchester, the service is always at a high level, food consistently good and I enjoy the “scan to pay” barcode.

Wagamama is open and running a Click and Collect service with online orderingand payment. Very easy to use. Same great taste for those that cannot wait for full reopening. Best fresh so eat as soon as you can.

I arrived late and my friends have started to eat. I was offered drinks but then the stuff forgot to get my order. It wasn't even busy. I had a kebab after leaving that place.

Great for a quick bite to eat! Always know what you're getting at a Wagga's!