Vine in Broxbourne

Food was brilliant Service was polite but slow

Is there ever a chance of getting soap in the gents/disabled. The water in the tap’s barely works as well so clearly not very hygienic.

Really nice food and service from a pub chain

Really friendly staff. We only had deserts, and they were delicious! There seemed to be an issue with the lighting as we were plunged into darkness a couple of times but it just gave us something to talk about!

Great staff Great atmosphere 😁😁

We had lovely food, chicken thighs, tikka, pizza and veggie burger. The service was very friendly. We were served by at least 4 different people and they were all friendly and gave great customer service. You know when you enjoy somewhere and think 'we'll go there again', and it's never as good second time round? Well not true here at The Vine. Second time we arrived late on a Sunday, and were lucky to be served that late. We had, chicken gougons calamari, popcorn chicken, burger, and fish and chips. All delicious. All served up with a friendly smile and great service. I'd definitely recommend The Vine.

I went for a few drinks nice pub. Nice staff I will be coming back

Had a lovely Sunday roast , best I’ve had in a long time , service was great and the atmosphere is very welcoming. All the staff couldn’t do enough for you. The best place to go for a family get together in the area in my opinion.

New bar manager is really rude doesn't like to communicate with customers he told staff not to talk to customers

Bar staff lovely new manager is rude and unprofessional will not be drinking here while his on shift

Worse pub I’ve ever been in , manger so rude , Asked for a piece of lime in a round I had just spent £50 on and reply was no you’ve just had your 10 minutes !!!! I can’t actually believe they could actually give someone with such bad attitude towards customers a job like that .

Been to this place quite a few times over the years, but would like to say a massive thank you to Tony and Molly plus chief for providing excellent service and bringing such a friendly environment 5 stars all round because of thier service thank you

Had my dad's wake there it was absolutely brilliant, great staff and service

The food & cocktails were lovely.

Great night.Motown artist cancelled late.Pub managed to get a replacement, and took the time and trouble to come round and tell us all.Will be back. "ain't no stopping us now.."

Great pub but not enough staff to serve at the bar, the one's who were there were great though

Wonderful food good chatting Not rushed My favourite pub for a good meal 6 of us meet up and all pd separately this was not an issue infact staff very helpful

Decent enough pub. Plenty 9f park8ng. A decent size garden but right by a major road.

Not eaten here yet but the food does look good great outdoor area

I would give the staff and service 5/5 stars but the food was disappointing

Great food &entertainment staff are always attentive very good service

This pub is a joke never has a roast and it's a Sunday and 3pm 6 weeks on the bounce steer clear and go toby sort it out mcmullen your a joke!!

Friendly staff. Good stmosphere

Had a family birthday meal for 10 if us. I had fish and chips which was delicious. Staff were attentive and friendly. We all found it a noisy place. Not just because it was busy but the acoustics seemed to amplify the noise

Unfortunately I only grabbed the one photo though that’s because they served my children and partner and decided to bring my food out 20 minutes after everyone else had eaten 😂 Let’s begin with the fact that the outdoor picnic tables had 0 umbrellas, I think I saw about maybe 5/6 umbrellas and there were at least 30 or more tables in open sunlight with no shade (and imagine you’re sitting outside with your dogs and children and there’s no shade unless you snag one of the few tables blessed with an umbrella. The quality of food was 2/5 The Huntér’s chicken was so over cooked I could only eat the inside as the outside had gone rock solid (even the dog took some crunching to get through) add that to the fact that it was £13 for about 180g of chicken (at most) horrendously over priced for the lack of quality and quantity. The calamari rings came in at about £7 and I was served with two rings (about the size of my palm) and one that was the size of my 2yr old toddlers palm. Again quantity did not match the price in the slightest. The margarita pizza was a steep £9.95 and it was the kind of quality in a Tesco value pizza (in size and flavour too) very quickly turned into flour flavoured plastic… The outdoor seating is not cared for and maintained, chunks of the tables missing, leaving sharp splintered edges. So it would be nice if that was maintained to a level of safety. Also worth a mention if you are walking in and you have a pram or wheelchair then they have shut the cut through they used to have and you’re forced to walk the long way around - which is fine however you do run out of pavement which forces pedestrians to walk in the road and as it is quite narrow (fits a car in and a car out) there’s no space for pedestrians to be in the road so there’s a huge health and safety risk for wheelchair users and families with children to come off a high curb and be forced into a road. All in all not really worth it 🥲

Brilliant food for a surprise party. Offered to help lots if times, highly recommend.

For the most part I can't complain , but my mother was presented with a ball of stuffing that was rock hard. Totally inedible even once we cracked it apart. When I mentioned this to the waiter, her first response was " what would you like me to do about it " - in an extremely irritated voice. First time there, can't see there being a second

Very Disappointed. We booked to hold a wake after my mums funeral 19/6/2024. Food should have been out 12 pm Nothing till 1 pm No Tea or Coffee. The food ran out too. My sister had to keep asking the asking the staff Where was it. It was very embarrassing for us as a family with about 25 guests. Apparently the staff did not know we were arriving on that day. They all looked shocked when we walked in. The staff were Not helpful. Considering we had just had my mum's funeral. We will never book to hold an event at this place.

This was our first visit although having passed it many times on our visits to friends in the area. It has a huge garden equally big inside and there is a car park. There were people having drinks outside and the football was on screens inside. We hadn’t booked but were easily found a table by a really friendly staff member nothing was too much trouble , even when we moved so that we could get a better view of the Scotland match! Drinks order was taken at the table, a good choice of wines available. Having already eaten in the day we were after light bites, the crispy chicken ceaser was served in a great bowl , slanting forward, unfortunately it could have been better prepared, great big salad leaves which had to be cut, slices of bacon which could have been chopped, far too much sauce it was swimming rather than being coated, no sign of cheese but plenty of crispy breadcrumbed chicken. It did the job but presentation could have been more appealing. The American pizza was large and looked really nice , again could have been a little more spicy . All in all we enjoyed the food , the ambience and the quality of the people working there.

I know it's father's day but they must know how many bookings they have service was incredibly slow ( the chicken pizza was very oily)

Nice pub good service no outside heaters which was a shame

We had a terrible experience. Our meals were incomplete due to a food shortage, and we weren't informed until they arrived. The Aperol Spritz we ordered was mostly Aperol and water, and the staff refused to replace it. Poor service, incomplete meals, and bad drinks. Not recommended.

Great food and very lovely staff! Outstanding service specifically from Emily, she works so hard she deserves a raise!! :)

Really friendly staff. Lovely food. Fantastic atmosphere. We were able to walk-in on Friday & Saturday night and get tables to eat at. Friday night had live music which was excellent. The bar staff were really attentive and the ladies who took our food orders whilst we were eating were brilliant too. Safia & Lucy I think. Also to the man who brought our food out both nights & actually remembered we’d been in the night before and was asking us about our day absolutely fantastic service. Really loved the food the gammon & pizzas were lovely as was the burger. What a lovely pub such a welcoming venue.

Great place to have a drink and enjoy the sun (when it is out). Large garden to sit outside.

Really lovely food and the staff were very friendly and helpful too.

Unsure what to expect but was pleasantly surprised, they have a good selection of beers on and was pleasantly impressed by the pizzas

Visited last Saturday evening,with some of my family to celebrate a birthday.We will not be visiting again,terrible service & attitude from management & staff.We rang up first & were told that you could accommodate us.When we arrived we were told that there would be a long wait for food.Also there was so much on the menu that was not available.We were told that this was because you had been busy that day & had taken over £10,000 which is irrelevant and a very poor excuse.Why don't you order in enough food if you are going to be busy very poor excuse & unacceptable.My niece is vegetarian & you only had one option for her,also on a previous visit we were told certain items were not available as you had a function to cater for.Also this time when we ordered we asked if we could order our desserts at the same time & we were told it would be fine to order them after our main course,but when we went to order we were told the kitchen was closed.Also when we got our dinner,it was cold & unappetising,the burgers were awful & it looked like the chips were the dregs left behind.Also you had all the doors open & it was freezing cold.I certainly will not be recommending this place to anyone in fact I will be telling them to avoid.

I have just returned from the vine. And it must be the most awful food I have eaten in a pub. We were celebrating my partners birthday. So we will not be going back there again. The fish and chips was so bad just all thrown on the plate eat very little. I know the pub was very busy we waited all most hour and a half for our food to arrive. So disappointed.

A very warm welcome at The Vine on a rainy Bank Holiday. Lovely lunch, I had the Hummus, Feta & Walnut Bowl with a side of pitta & delicious Southern Fried Onion Nests. Hubby had the fish butty & chips followed by the Cookie Cheesecake. My friend recommended the Old school cake but I hadn’t left enough room so I had a coffee & mini toffee blondie, perfect sweet treat. I’ll be back for the Old school cake & custard soon.

Really enjoy coming to the vine having something to eat or just for a drink, Adam and his fantastic team make you feel so welcome and part of the Vine family. Had a Ultimate Roast dinner which was gammon and lamb, this was so tasty, my friends and partner had a roast and said it was delicious, every plate empty Great service, great vibe and value for money Thank Adam and his brilliant team xxxx

Had Sunday lunch which was booked for 1.00pm. All very good except the roast potatoes were stale and dry. Left them. Ordered extra roasts which came up separately and seemed fresher. Didn’t complain as the rest of the food was good and plentiful. Would go again but I would ask for chips or extra vegetables and not have the roasts. Staff were friendly and service was good.

Extremely welcoming place bar staff wonderful especially the girl with the sun burn who works behind the bar think her name was Becky

Lovely place to eat and have drinks the staff are lovely.. place is clean and very welcoming..

To dear would not recommend typical macs pub

Shame the place has gone down The customer service here is below par, dirty menus and tables with staff members displaying a shocking lack of respect. It's disheartening to witness such unprofessional behavior. Moreover, the food was served cold, which is simply unacceptable for the amount of time we was waiting for everything we sat and watched our drinks sit at the bar and had to ask for them to be brought over. Overall, this experience fell far short of expectations. Would not recommend.

Entertaining family from Oz so wanted a special night. The Vine did not disappoint. Thank you Rebecca for making our evening so special. What a hard worker you are. You made our night with your bubbly personality. Great service and fantastic food. Cocktails divine. Such a great night. Thank you xx

The dirty burger was good, service was good, not keen on the location or the decor.

Friendly staff, great food and a pleasant environment.

Marked down as the food took a long time, the staff seemed nice enough. I would go back as the food was much better than expected and good value. Just order an extra drink! Updated to 4 stars as I appreciate the venue contacting me to get feedback to improve customer experience!

Went very recently for the first time and ordered a Guinness (£5.50), and Fish & Chips (£12.50 I think). The portion sizes were excellent and the food was very tasty. The Guinness was poured well too. Music was low and created a nice atmosphere, mainly playing Motown and Rock n Roll. Staff were extremely friendly and seemed to be in high spirits. Ample parking in the car park and a good outside area. I would come back without hesitation.

On Mother’s Day Table booked for 3:45pm starter served at 4:20 1 hour later after finishing starter still no main course We watched another table complain perfusely not thinking we would have to but when main course came it was cold and we had watched enough plates going back to kitchen clearly with same problem we decided that was enough! We asked to speak to manager who never came to us so 10 mins later we got up to go to find him! the duty person in charge said the manager ‘left them in the lurch 3 weeks prior’ his own words! 3 chefs rang in sick today and all sorts of excuses! And had the absolute cheek to ask for a balance of £9 to go with the £10 paid on booking! Refused to refund the money already paid!£19 was for 2 starters and 2 soft drinks unbelievable poor experience! We refused to pay at this point! We have always stopped here for food when I travel over from Northern Ireland but probably never again! Maybe as damage limitation your staff could have explained we would have long wait due to staffing problems but we were ignored for 1 whole hour from we finished our starter!! Not good customer service! We observed the staff didn’t look to be working in harmony adding to the negative experience!

Mothers Day Sunday meal. Whilst roast was delicious the biggest part of it was the Yorkshire pudding. Not enough of portions of each item unfortunately.

The mango and lime chicken thighs are delicious along with their pizzas

Nice Pub great staff, we enjoy our visits to the Vine.

A lovely place as you walk in, staff were nice but I was quite disappointed. We waited a while for our food which I don't mind as long as the food is hot, but it was barley warm, I ordered the mixed grill which when it arrived the steak was shocking I actually thought it was a sausage it was that small. The salad wasn't fresh, it was old salad, they did ask if I would like another mixed grill cooked for me which I agreed. The second was also disappointing as again the same old salad was on the second plate but this time covered over with salad sauce and added quinoa. I asked for my steak to be medium rare but was raw, I tried to eat it but I was chewing my first mouthful for 5 mins and had to give up. I enjoyed the chips and onion rings but not the rest. I have been here before many times but a good few years ago, it's definitely changed. My little boy still wants to go back as he enjoyed he's beef burger chips and peas. The staff were lovely though, it did get very busy so very popular.

The atmosphere is lively and full of locals, with their family. The staff do seem busy and can come across a little dismissive. The food was OK, but I wouldn't be making a repeat visit. This is somewhere I would go to have some drinks with friends, not a meal.

had a fabulous time here over Christmas, and was served by a lovely blonde girl who I believe was called lucy. She provided excellent service and made our trip worthwhile.

Today served quickly and very friendly.

When you walk in to a table especially for dogs this place is always getting 5* from me!! Friendly staff, large inside. Tables outside both under cover and in the sun, large grass area too for kids to play.

Just moved round here recently and my closest pub was the Vine. The food in this fine pub is absolutely exquisite and luxurious, the flavours always melting on my tongue like a party is spawning in my mouth. The service is absolutely incredible and the waiters are all ways so incredibly lovely

Lovely food and service. I'm glad we booked as it was busy but not too loud. I'm definitely going back again.

Can't fault this place, always friendly and great service and great food 👌 that's why we always go back for more 😋

Had a lovely roast dinner, highly recommend 👍👍

Great place, live music was fantastic.

We visited the Vine on a Saturday afternoon. May I say the staff was very friendly and accommodating for children. Plenty of colouring and pictures. Menu had plenty of options. Fairly priced. Kids loved there food. Well worth a visit ☺️ 👌

I like this particular restaurant because the main menu is more to my taste unlike the Queen Victoria at Theydon Bois. Lovely welcoming decor with a fire. I had a lovely festive gluten free meal £24.95 for 3 courses - I prebooked) at The Vine, Waltham Cross, part of the McMullens chain. I am usually there at lunchtime so do not know what the pub is like at night. I had pate to start, followed by the delicious pressed beef and lemon meringue pie and all GF and suitable for coeliacs. I loved how the table was decorated, it did make it very Christmasy.

Enjoyed a 40th party within part of The Vine last w/e.Buffet was freshly made & very tasty.Well prepared.The staff were very accommodating & helpful throughout the evening although they were serving other areas of the bar/restraunt of The Vine!!Nothing was too much trouble..A big thank you to all concerned.Well done..👍

Great Fish and chips busy busy busy bar for one of these chain pubs but great staff and atmosphere. Especially Tony. True asset to any business. Abba tribute is on tonight as well.

Really great atmosphere. Plenty of parking. Clean and tidy. Friendly bar staff..

We have some nice food and drinks here.

Food was awful. Prawn cocktail, tasted old. Two bits of the most pitiful slices of stale bread. Had run out of Roast before 5pm. Waited a long time for the actual food. For £17 a main on Festive menu, it was really below standards. The fish was over cooked. The only thing festive about it was a overboiled Brussel. Our waitress was nice. That was only positive. I would have complained but didn't get a chance as didn't see another person after we ate. Had to pay at til we waited so long.

A consistent and good pub/restaurant Have had food a few times recently and it’s always excellent and a cut above other McMullen’s pubs. The beer is good - especially if poured by an experienced person as sometimes the San Miguel is frothy. It’s a dog friendly pub - which isn’t my cup of tea but it doesn’t overly bother me as long as there’s no smell or noise. It’s clean and friendly with a really excellent and friendly manager who’s built the pub up with some nice staff - there’s always a welcome. It’s all I want really. Love it.

Fanstatic place and tasty food with nice service😊

Sadly went to the vine for lunch on Sunday, 3 o'clock no roast left, basically we had the choice of burgers, fish and chips or hunter's chicken was my sister's birthday ruined the day and for 7 people was just under £200. Will not be going back

We went to the vine for a family celebration yesterday and was really disappointed. Our booking was at 3p.m and there was hardly any food available. Everything we ordered, we were told had run out, then we were told there were no roast dinners at all. We had either a burger or hunters chicken or fish and chips. The only other option was a curry. While everyone managed to have something, noone really had a dinner that they wanted. Been coming here for years, we won't be returning.

We have eaten here as a family regularly for many years, however we will not be returning. We arrived at 3pm for a Sunday dinner but everything we ordered was not available. There's were no roast dinners and very little of anything else. We managed to find something for everyone to eat, either hunter chicken or a chicken burger, but, for my birthday, which was meant to be a special occasion, it was spoilt, sadly. We have had many special family occasion here in the past. Thankfully there are a lot of other very good local restaurants and as a big party we will be choosing one of these I the future.

Food was a bit expense for what I got. But staff and bar manager were friendly and welcoming.

I recently come to the vine due to very many recommendations I ordered the steak and omg it was tougher then my exs mother Me and my girlfriend went to use the toilet and before we even went to it smelt of urine Upon our arrival the tables was very sticky and no not in a good way

Fabulous food. Great choices. Fast service. Fantastic friendly helpful staff. Masses of on site parking. What's not to like!

Super jedzenie, rewelacyjna obsługa, fajny klimat.

And really good food. We got together for a family catch-up and wanted somewhere close to sisterinlaw and niece who don’t drive. My husband is disabled and needed to stow his mobility scooter. The seating was lovely and comfortable for him and the waiter/barman who greeted us went out of his way to help and provided a place for the scooter. The food - scampi and chips, lasagne and jacket potato were all delicious as was the sticky toffee pudding and sundae for those who had room for a dessert. It is a long time since we have felt so comfortable and relaxed while enjoying a tasty and well cooked meal in a restaurant. Definitely be returning.

A very nice couple of pints with my son

Hayley/ kayley sorry if I got name wrong was amazing made my evening so special celebrating my birthday and engagement ! Was very attentive kind and helpful! Food was great and drinks plus entertainment !!!! Thankyou x

I have been here 4 times and every single time I’ve been here I have not been disappointed the food is amazing, and the staff are friendly and polite. This is my families regular go to go to restaurant. I highly recommend it. The food is very affordable and tasty and also served at a timely manner. See you very soon. THE VINE. :)

Nice clean bar and eating area, long time since visiting but glad I did.

Went to The Vine for a family dinner with relatives I don't see often, we had a fantastic time, the table service and the food was excellent, I really enjoyed the scampi and chips I had, and the steak looked delicious too, cooked to perfection, the price for food was reasonable but I think the portion sizes could be a bit bigger as the plate looked a bit empty, but that did mean we had room for dessert though, I had the banoffee Belgium waffle which was amazing! I definitely recommend that! Overall a great place to eat out.

Had my dads wake in here today and they could not have been more helpful. The team were very warm and friendly and welcoming. We put a tab behind the bar, they took care of that and when double what we had catered for arrived and the food ran low they asked if we wanted to top it up. No drama, no fuss. And in no time at all they brought more food out. Cannot thank them enough for their hospitality and caring to ensure dads send off went well. Thank you all.

Always a friendly atmosphere and good food and service

An enjoyable meal with friends - good food friendly staff

Very friendly, good food, large portions

Lovely pub, very clean, great atmosphere. I come here with my friend every week and the food is great and the service is fantastic. Rachel serves us and she couldn’t do enough for us, she’s very attentive and very good at her job , would highly recommend. Tracy Dunne

After a big delay and issue with steak Rachel and management corrected the issue. Amazing food and great service. Rachel is a pleasure.

We usually head to McMullens as it's generally better than WhetherSpoons, slightly more upmarket. Unfortunately, this place was a disaster on our first and last visit. The garden is lovely and great if you have kids. We ordered food and waited for about 15 minutes and were served with our burger and scampi dishes. There was no mention of where to get cutlery or sauces. A simple gesture would have been helpful. We had also ordered halumi fries as a side. Halfway through the mains, we still were without our side. Eventually we saw a member of staff as we finished off our mains. We enquired about our sides and the staff member said she'd find out. So we waited...and waited.....and.......waited. An hour, yes an hour later I walked to the bar to ask about the side order. They said they would look into it. We waited and our halumi fries were bought out with an apology that they had been sitting in the kitchen. Rather than bring fresh, we were given the cold fries. At this we left, I am not one to complain, but seriously who would serve the hour old food to paying customers. Given The Bull, another McMullens is not that much further down the road it's worth heading there instead. If you just want a drink in a lovely beer garden then this is your place so long as you don't mind children. If you have children it's ideal.

Not many in at the time so we got some really attentive service, great food also

I am very disappointed by this place. I celebrated my twins first birthday and I booked a table for 10 and after 3 hours we have been asked to leave on condition that we have spent around £ 300 and we did not even had the chance o sing their birthday songs and cut their cakes! Not very nice at all! Not going to comeback ever!

Really nice pub with a great atmosphere. Outside is lovely with a huge beer garden. Service was great, from all the team. Welcoming and friendly. We booked a table for inside and the first thing they did was offer us a table outside which was really nice of them to do, considering we hadn't even thought of requesting an outside space. Food was great, enjoyed by all. Priced well and decent portions. Big thank you chefs. The only slight drawback was not being able to set up a tab at the bar for food & drinks. Usually this works well for us as a group. However I can appreciate every pub will have its own policies and what works best for them. Overall great experience, thank you team & management!

Nice and quiet place with really friendly staff

Had a fantastic afternoon and evening great food great drinks and very good staff nothing to much trouble well worth the visit

The waitress couldn't do enough for us. Thank you 😊