Vine Inn in New Forest

This pub restaurant has clearly fallen off the interest list of Greene King chain. My friends, partner and I have been here before for my birthday with no complaints. This time was the last visit there. Ten chairs need upholstering, a water leak in the bar roof contravening not only health & safety laws, food hygiene laws. Staff are showing signs of being demoralised presumably by higher management. I had to remind staff we had ordered starters; and my main looked over cooked with out any salad garnish (a couple of baby tomatoes at least?) that I usually expect from a hungry Horse venue. I spoke to a work colleague who had a similar experience; he hasn’t lodged a complaint or review yet. The Vine In —> Fix it or sell it?! Dreadful experience.

Great place to take the kids. Friendly staff and affordable food. Food tasted great and overall really enjoyable experience

We went for a birthday meal with family and had a great time. The food arrived promptly and tasted amazing. As always, we’re greeted by friendly staff. We didn’t have a long wait for food. Would highly recommend that you visit.

Visited for lunch with my husband. Fantastic service, very friendly staff. Food was lovely, highly recommend and will definitely return.

We went therewith my son and his family. This was a last minute decision after we walked out of another pub in Totton after seeing other customers complain so we were very lucky with the vine inn. Every thing about our visit was perfect

Good selection of food and drinks. Plus Alex the barmaid is lovely! Super friendly and helpful. 10/10 good pub for an easy meal and a few drinks. Parking good too.

Fab visit to the whacky! Zara was so helpful and amazing with our children. Thank you Zara! Can’t wait to come back!

Always love coming to Wackey Warehouse. All the staff, especially Zara, are helpful and go above and beyond to make the children's experience great fun.

Amazing food and service, great place for children to play, Zara and the team are brilliant 🤩

Zara has been a delight to deal with and gone above a beyond to make the experience and good as possible.

Cheap and cheerful, accommodating staff, recommend

I regularly visit wacky warehouse with young children and it’s the perfect size for them to explore independantly. They always enjoy the play equipment and the craft activity that is on offer for free, the food and drink is good and the staff that run the soft play are very friendly and engage with the children. Highly recommend for those with younger children

Super nice, affordable food and the team are a great laugh! 😆 keep it up

Frequent visitor, the children love the play area. Friendly and welcoming staff.

The food was pretty good, however, the coffee tasted quite watery and for some reason, there was no milk other than some sachets of some oat 'milk' which was also very watery!

Really nice experience and the soft play is a welcomed addition for our mealtime. The food is reasonably priced and of a good quality. Service can be slightly slow sometimes but I am aware there are 2 sides of the establishment to service. Overall, we appreciate to the cheap and cheerful place it is. A pleasant experience whenever we go.

Cheap and cheerful with lovely nachos but the other food wasn't great.

It was Christmas dinner. 5 of us. We were warmly welcomed and accommodated. We had pre dinner drinks, and sat by the fire. Our table was readied. All courses were superb and enjoyed by everyone. Although the 'official' closing time was 4pm, the wonderful and cheerful staff allowed us to finish up. We left at about 4.30pm. A lovely day, a lovely experience, we're definitely coming again. Thank you.

We are always in wacky warehouse with our 2 year old girl. But we decided to for the first time book breakfast with Santa on Christmas Eve. The staff at this pub are always so welcoming and polite. On Christmas even the pub was decorated beautifully down to the tables with Christmas crackers. Santa was amazing there an even got my 11 year old son involved (who no longer believes). As a family and living locally we love this place. The food is great and reasonably priced considering the rising prices around us!

This is a wonderful little pub for families, the attached soft play is absolutely fit for purpose, you can also get drinks and food in there. The food is typical pub fair, prepared to an absolutely suitable standard. The kids meals were very generous, all the food was cooked as requested and arrived very quickly. The service from the staff was very friendly and warm, and the environment was inviting and cosy. The kids activity sheets had lots of games to keep them busy and crayons for colouring. There is ample parking and the locations is perfect for people stopping off the m27. We had a lovely meal, we will be back.

Brilliant breakfast today, thanks all

Very nice food great prices and staff are really helpful definitely visit again

We visited with our children for a family meal, the staff were super friendly and service was amazing! Food was brilliant and lots of deals for us to choose from, the wacky was nice, clean and the staff were very helpful. Can’t wait to go back.

Team was absolutely fantastic went with my disabled friend, staff were so nice and the food was delicious definitely recommend

We were back on the mainland just before Christmas and decided to have a meal. As always the staff were great, play area for children was great and food was great and at a brilliant price. We will be back in the new year.

Came in Sunday evening. Staff were excellent. Chloe Rocky and Alex made our evening lovely. Definitely recommend

Awesome food and great place for little ones

Great pub- fab staff - Alec is a star

We've been to the Vine many times and always enjoyed it BUT Christmas Day was Amazing!! The staff were lovely and full of Christmas cheer. The food was Absolutely delicious BUT way too much of it I asked to take my dessert home which was no problem at all. Many thanks to the whole team for a lovely Christmas day. We will definitely be back next year 😋

We've been to the Vine many times and always been very happy BUT Christmas Day WOW!!!! The staff were Amazing Full of Christmas cheer and service was Fantastic. The food was Absolutely delicious BUT way too much 🤪 I asked if I could take my dessert home which wasn't a problem at all. We will definitely be back next Christmas Day with more family members. Many thanks to the whole team for a Lovely Christmas Meal 👍

We come over today and the food was dry and cold the gravy was too thick to actually put on our dinner and everything was dried out like it's been on the hot plate for a week , any other time we've been over and the food's been great but not so much today

Wacky warehouse is fantastic when Zara is on shift. She knows all the children’s names and interacts with them making the atmosphere a nice place and makes wacky very welcoming. She understands the children’s different needs and always has time for a chat and to make sure everyone and everything is ok.

Alex was great sorted me out like a star, will definitely be coning back

Drinks were good price and tasted nice. Food was good. Price and service similar to spoons but with better atmosphere. ,

Chloe p,, was absolutely amazing thank you so much, our children enjoyed there birthdays so much, you made us all feel so welcome

Amazing staff. Alex was amazing serving us Food was quick and tasty Recommend

Went in with my wife and two kids. food was amazing. The care they took in the allergy meal was spot and really helpful. Chicken sizzler was amazing and full of flavour. would definitely recommend.

Met friends for lunch , met with friendly staff nothing too much trouble meals were excellent I had the Xmas Dinner friends had mixed grill , curry , sizzler, all came out piping hot and served very quickly, finished off with the Trifle delicious 👍 Excellent value for money would thoroughly recommend .

Great prices, food is fantastic!!! Will definitely be coming back.

Food was fine and overall price cannot be faulted. However men’s toilets were revolting. Both pans were covered in dried on poo. According to the cleaning chart they had not been cleaned since Saturday lunchtime (our visit was Sunday lunchtime). A real let down to an otherwise reasonable establishment.

Lovely place staff very friendly, ordered food was served very quickly and hot unlike other places, would definitely recommend the vine inn.

Very nice pub while staying next door at the premier inn, This pub was really spacious with plenty of seating area,It was nice and clean,Food was great and so was the pub staff,Really friendly, I would definitely visit again when I'm in the area.I would recommend the grill section of the menu.

Great visit at the Vine inn tonight, Alex was a great laugh and she is an asset to your company 😊 thank you

I've not been here for a while and it's not changed. It's a large space and doesn't feel cosy and was very empty. We couldn't fault the service but the food quality isn't great but you get what you pay for. Great budget family venue but if you want something a little more intimate for 2 this isn't the place.

Went to the vine for some food was a great atmosphere and the service was great, was served by Ash and he was so helpful! Would highly recommend to anyone!

Came for a meal with my boyfriend, lovely food excellent service from Ash& the team , 10/10 would recommend!

Superb staff, superb food, superb experience can’t fault it

Always a pleasure visiting and excellent service from Lisa and Connor. Good food and brilliant service.

The vine is a very friendly pub, everyone is so welcoming and kind.

Great value for money very friendly staff Great choice on menu

Three of us went for lunch here on a Sunday and we ordered 2 roasts and a sloppy Joe toast. The roasts advertised a deal with drinks so we ordered 2 glasses of plain cider instead of fruity bottles as those weren't included, and then it turned out we weren't able to have the deal in conjunction with some vouchers we had so we ended up with 2 drinks we didn't particularly want for the same price as the drinks we did want, and then we were given what I believe was a Southern Texas toast instead of the sloppy Joe toast. So I ended up eating a rather disappointing and underwhelming chicken and Mac&cheese sandwich instead of sloppy Joe which I love. We didn't even know they did another pasta based toast, so just assumed it was a rather bad sloppy Joe rendition with some chicken in and only realised part way through when looking at the menu for something else it wasn't bad, just entirely the wrong item! It turns out the staff member had heard "sloppy Joe toast" when we ordered and just clicked the first toast option on the screen (so we were actually even charged for a more expensive toast we didn't want or order!) but as we had no idea until afterwards there was nothing we could do about it. Overall, rather disappointed with lunch and not sure if I'll go back again, even though I'd initially been intending to take a small group outing there for a meal as well.

Had a lovely meal, good food, bery helpful and friendly staff, great service especially from Callum. We will be visiting again.

Not great food, service was ok abit slow at times.

Had a lovely meal yesterday and was served by a lovely polite young man called Connor

Connor was incredible and made the experience so lovely. The food was very tasty too.

As always I have a great time here! The food and the staff are always great! Connor was serving us today and he made us feel welcome and had top notch service!!

Food great fantastic service especially from young lad Alex Definitely recommend

A lovely pub with a friendly atmosphere. We had great service from a charming young chap called Alex all evening. Will definitely be back again soon.

Had a lovely meal with my family and looked after very well by Connor Great service great food

Great date lunch with the husband, fast service and good food. Also very good price

Online when booking said there were no tables till 11 but we walked in at 10.30 and the place was empty. Breakfast was ok quick service, the face to face service is great but the online needs looking at. Breakfast was ok eggs were over done apart from that would return for a breakfast.

Visited this evening with the family. Place has changed for the better. All the staff were excellent but Alex and Connor especially. Definitely recommend!

Great place, amazing food and team was super friendly. Kids loved it and had so much fun will definitely be going again soon

Loved the experience here! The bar staff who served the drinks Alex was great company! Can’t wait to visit again :)

Great team very friendly and welcoming

This place has really changed for the better!! Been coming here for years now and to date is by far the best it has ever been. Came for an evening meal with a group of friends served by the as always excellent Chloe. Alex behind bar was amazing. All staff deserve praise. Excellent!

fantastic service from all the staff, food was so good & great for the price as well. i'll definitely be returning!!

Delicious food at good prices 👌

Much improved over the last few weeks , appears to be different kitchen staff since the start of the year . Food was out quickly, hot and tasted good , jumbo mixed grill was lovely .

Food was amazing and great service from Alex and suzie

I mostly eat here & always have good,polite service from all the staff & the food is excellent. Nice size restaurant & plenty of space with ample car parking.Chloe is especially helpful & polite.

I stayed at the Premier Inn next door and ate at the Vine every night. The food was good value and the friendliness of the staff was excellent. A special shout out to Chloe P who was a credit to the business with her friendly and enthusiastic personality.

Stopped in on the way back from Romsey. Excellent food we were served by Callum he was very polite and prompt with the food and drink . Highly recommend

Great kids party. Everything organised for use. Food was great for the kids. Party room looked great. Nice party bags. Would recommend for an easy stress free party.

really lovely place with delicious food( esp the chips) ! the people there are also really friendly! saph was really lovely to us, very engaging and sweet! will definitely come back next time we are in the area :)

the service i had was amazing from sapphire and i loved the food

Popped in for a bit to eat whilst out and about, food was good and served in a timely manner, staff were very friendly and welcoming

Ash was very welcoming and nothing was too much trouble came in with my friend who is disabled and ash made sure we had an easy access table for her food was fantastic and service was amazing definitely be back

Went here for dinner after Peppa pig world. Service was great, the staff were all friendly and chatty. Food came really quickly, we arrived about 5:20pm and were finished eating by 5:55pm which with a tired toddler is perfect. Food was lovely and reasonably priced. Wine was great and well deserved after a day at Peppa pig world. There's plenty of condiments that you can help yourself too. There's also children's activity pages and crayons.

Chicken tikka was lovely , great value and my server Connor was very friendly and helpful

Service from connor was outstanding.

Connor was very helpful as a server, going out of his way to help. Food was all I could ask for and quick

Great food and great bar staff 👍

Great place to eat and relax with the kids, affordable prices lovely staff and really great food will be going again.

Meet up with family every time we are over and always enjoy a great meal, great price and fantastic staff.

Not even a star !!!! We went there !! There was no one at the door to greet us.. my partner was at the bar trying to get served . But there was another person jumped in front got served. I was looking for a table there was loads of free tables . So we just walked out !! Your loss not ours!!!

Lovely meal here with our two little ones who were well looked after! Great value also

The food here was Amazing , the service was great and the people were even better. Would highly recommend this place to anyone in the area or passing through:)

As a chain restaurant, the food was cooked properly, and everything was correct. the service was efficient and quick. Overall, I can't fault them. Nice, polite and you get what you pay for. Only one criticism would be attention to detail of rubbish and debris on the floors.

Popped in as only 2 of us home and couldn’t be bothered to cook, only had the £6 burger stack , asked for chips arrived with fries, which were lukewarm at best , a sorry was all that was offered , then disappeared, burger was ok , fries awful, not been there for a while and now realised why!!!Very tired decor, mostly people who are eating , I guess are staying in the hotel!!, lucky them!!!certainly won’t be returning anytime soon!!!

Food was amazing and so much to choose from. Drinks range was also very good. Wacky Wearhouse was clean and staff were very friendly also. Will definitely be going back.

Awful,food was not up to standard we have experienced at other Green King pubs Plates and cutlery were not very clean. Whole place needs a revamp .

This place is what it is, if you want value for money then this will do nicely. If you are looking for a nice quality meal, then this is not where you want to be, but if you just need a good honest meal with no thrills and spills then give them a try. I have never had bad service here and the food is always good value.

Filthy tables, chairs, walls, toilets, self serve cutlery was dirty, no mugs available for hot drinks. No teaspoons available for children to use for puddings. Food looked and tasted like it had been microwaved. Gravy boat was up-ended at least 3 seconds before the blob of gravy hit the plate 🤣

Lovely time for kids to enjoy thank you wacky

Cold food short staff all the time

Great service! Friendly staff, I made special request that has been instructed without excitation

Basic food, served in a basic setting. Not in a negative way. If you want simple food, cooked well and portioned appropriately, then this is the place for you. Family friendly and literally round the corner from Paultons Park.

Booking: We visited 27/08/2024 and I booked a table for myself and my 6 year old daughter the night before. Booking was simple and painless. Staff: When we arrived we were greated by a young male member of staff. He confirmed our reservation and showed us to our seats promptly. I ordered our meals, classic fish and chips and children's ciabatta pizza from the bar, the service was reasonably quick but the staff did seem stressed and less than enthusiastic, but they were polite. We were asked about any dietary requirements when ordering any food which is always comforting! Food: My fish and chips was average, the batter was dark, almost as though it had been sat for too long. The fish was tasty as were the chips. My daughter's ciabatta pizza was very well received, she ate every part of the pizza without any fuss and even commented that it was delicious. Drinks: We had a wide range of drinks to choose from (children's and non-alcoholic) and staff were more than happy to make any adjustments to my order when requested.

Food was good a plenty of it AND good price as well