Vine Inn in New Forest

A lovely pub with a friendly atmosphere. We had great service from a charming young chap called Alex all evening. Will definitely be back again soon.

Great place, amazing food and team was super friendly. Kids loved it and had so much fun will definitely be going again soon

This place has really changed for the better!! Been coming here for years now and to date is by far the best it has ever been. Came for an evening meal with a group of friends served by the as always excellent Chloe. Alex behind bar was amazing. All staff deserve praise. Excellent!

Lovely little pub - nice food - served by Alex He was polite and friendly. Pub was clean and food good value for money. Will come again

Visited this evening with the family. Place has changed for the better. All the staff were excellent but Alex and Connor especially. Definitely recommend!

fantastic service from all the staff, food was so good & great for the price as well. i'll definitely be returning!!

Stayed in the premier inn next door so naturally went to the vine to eat. Food was really really nice. Staff were so helpful and accommodating even know they were busy. The team were really helpful and pleasant to talk to. Chicken sizzler was AMAZING.

We visited with our children for a family meal, the staff were super friendly and service was amazing! Food was brilliant and lots of deals for us to choose from, even lots of choices on the non-gluten containing menu for me and my son which is brilliant to find somewhere!

Delicious food at good prices 👌

Much improved over the last few weeks , appears to be different kitchen staff since the start of the year . Food was out quickly, hot and tasted good , jumbo mixed grill was lovely .

Food was amazing and great service from Alex and suzie

I mostly eat here & always have good,polite service from all the staff & the food is excellent. Nice size restaurant & plenty of space with ample car parking.Chloe is especially helpful & polite.

I stayed at the Premier Inn next door and ate at the Vine every night. The food was good value and the friendliness of the staff was excellent. A special shout out to Chloe P who was a credit to the business with her friendly and enthusiastic personality.

Stopped in on the way back from Romsey. Excellent food we were served by Callum he was very polite and prompt with the food and drink . Highly recommend

really lovely place with delicious food( esp the chips) ! the people there are also really friendly! saph was really lovely to us, very engaging and sweet! will definitely come back next time we are in the area :)

Great kids party. Everything organised for use. Food was great for the kids. Party room looked great. Nice party bags. Would recommend for an easy stress free party.

the service i had was amazing from sapphire and i loved the food

Ash was very welcoming and nothing was too much trouble came in with my friend who is disabled and ash made sure we had an easy access table for her food was fantastic and service was amazing definitely be back

Popped in for a bit to eat whilst out and about, food was good and served in a timely manner, staff were very friendly and welcoming

Went here for dinner after Peppa pig world. Service was great, the staff were all friendly and chatty. Food came really quickly, we arrived about 5:20pm and were finished eating by 5:55pm which with a tired toddler is perfect. Food was lovely and reasonably priced. Wine was great and well deserved after a day at Peppa pig world. There's plenty of condiments that you can help yourself too. There's also children's activity pages and crayons.

Had a lovely meal, good food, friendly staff and great service from Callum

I had a great time here today the food was good and with great service from Connor who helped with my dietary requirements!

Connor was very helpful as a server, going out of his way to help. Food was all I could ask for and quick

Great food and great bar staff 👍

Service from connor was outstanding.

Chicken tikka was lovely , great value and my server Connor was very friendly and helpful

Great team very friendly and welcoming

Great place to eat and relax with the kids, affordable prices lovely staff and really great food will be going again.

Meet up with family every time we are over and always enjoy a great meal, great price and fantastic staff.

Came for a meal with my boyfriend, lovely food excellent service from Ash& the team , 10/10 would recommend! :)

Superb staff, superb food, superb experience can’t fault it

Not even a star !!!! We went there !! There was no one at the door to greet us.. my partner was at the bar trying to get served . But there was another person jumped in front got served. I was looking for a table there was loads of free tables . So we just walked out !! Your loss not ours!!!

Lovely meal here with our two little ones who were well looked after! Great value also

The food here was Amazing , the service was great and the people were even better. Would highly recommend this place to anyone in the area or passing through:)

Popped in as only 2 of us home and couldn’t be bothered to cook, only had the £6 burger stack , asked for chips arrived with fries, which were lukewarm at best , a sorry was all that was offered , then disappeared, burger was ok , fries awful, not been there for a while and now realised why!!!Very tired decor, mostly people who are eating , I guess are staying in the hotel!!, lucky them!!!certainly won’t be returning anytime soon!!!

As a chain restaurant, the food was cooked properly, and everything was correct. the service was efficient and quick. Overall, I can't fault them. Nice, polite and you get what you pay for. Only one criticism would be attention to detail of rubbish and debris on the floors.

We went out for a family meal and it was great. Staff were amazing, play area for children was great and food was great and at a brilliant price. We will be visiting again when we are on the mainland.

Food was amazing and so much to choose from. Drinks range was also very good. Wacky Wearhouse was clean and staff were very friendly also. Will definitely be going back.

Awful,food was not up to standard we have experienced at other Green King pubs Plates and cutlery were not very clean. Whole place needs a revamp .

This place is what it is, if you want value for money then this will do nicely. If you are looking for a nice quality meal, then this is not where you want to be, but if you just need a good honest meal with no thrills and spills then give them a try. I have never had bad service here and the food is always good value.

Filthy tables, chairs, walls, toilets, self serve cutlery was dirty, no mugs available for hot drinks. No teaspoons available for children to use for puddings. Food looked and tasted like it had been microwaved. Gravy boat was up-ended at least 3 seconds before the blob of gravy hit the plate 🤣

Cold food short staff all the time

Lovely time for kids to enjoy thank you wacky

Recommend, great for a quick bite, staff are friendly 😄

Great service! Friendly staff, I made special request that has been instructed without excitation

Basic food, served in a basic setting. Not in a negative way. If you want simple food, cooked well and portioned appropriately, then this is the place for you. Family friendly and literally round the corner from Paultons Park.

Booking: We visited 27/08/2024 and I booked a table for myself and my 6 year old daughter the night before. Booking was simple and painless. Staff: When we arrived we were greated by a young male member of staff. He confirmed our reservation and showed us to our seats promptly. I ordered our meals, classic fish and chips and children's ciabatta pizza from the bar, the service was reasonably quick but the staff did seem stressed and less than enthusiastic, but they were polite. We were asked about any dietary requirements when ordering any food which is always comforting! Food: My fish and chips was average, the batter was dark, almost as though it had been sat for too long. The fish was tasty as were the chips. My daughter's ciabatta pizza was very well received, she ate every part of the pizza without any fuss and even commented that it was delicious. Drinks: We had a wide range of drinks to choose from (children's and non-alcoholic) and staff were more than happy to make any adjustments to my order when requested.

food was not that great. service was very slow. was told they only had four staff. might think I'm being hard on the staff, but this is aim at the owners. sort it out, if your short on staff roll up your sleeves and get stuck in.

Food was good a plenty of it AND good price as well

Staying at the Premier Inn next door I was somewhat surprised to find that it was reservation only, so I dined elsewhere. I did however pop in for a drink on return. I was surprised by the price. I'm used to paying London prices in London, not a pub in Southampton!!

Terrible food, really terrible. No good beer choices if you want a pint that isn’t lager or Cold Guinness. Staff were pleasant and friendly though,

Clean, not very busy, nice food and good service. Pleasant staff.

Hi had to stop off as I wasn’t feeling well. The food was great. The staff really nice and especially the landlady! I left my phone behind. Not only was my phone looked after but kindly posted to me too. What a lovely thing!!! Thank you 🙏

We called in here for breakfast on the way to Poulton Park/Peppa Pig World. Being attached to the Premier Inn we thought it would be the usual buffet style breakfast (the Premier Inn website even shows it as this here). However it wasn’t. Also didn’t open till 9. So by the time you’ve got in, ordered and got your food you’re already rushing. They should open earlier for breakfast - many more people will use it then on the way to Poulton. Food was ok. Kids portions extremely small though.

Booked a large family meal for 20 people for our daughters 21st. Staff were very friendly.. a special shout out to chloe who dealt with the booking and was very helpful on the evening! Sent in a pre order and every meal came out as ordered and the food was lovely. The only down side was the bar que was quite long and the two ladies running the bar were rushed off there feet. Thank you for a enjoyable evening

We love coming here - happy children, happy adults☺️

We visited last night and have got to say it wasn't the best experience. The girl who greeted us at the door was lovely and showed us straight to our table. We went to order at the bar and a different member of staff tried charging us £38 for what should have been a £30 meal/drinks. I questioned this twice and she was adamant it was £38, even reading out the prices of the drinks to me. Eventually she realised she'd added an extra meal to our bill so took it off. When the food came my veg lasagne was cold, and I mean stone cold to the point that I could stick my finger straight in the middle and not even feel warm. We asked for a replacement. It came after everyone else had finished eating. The girl who served us just dumped it down in front of me, no apology, and started clearing everyone elses plates away. The top of the lasagne was warm but, again, I could stick my finger straight in the middle with ease. Even the people on the table next to us were surprised that it was so easy for me to do that. The staff member asked if I wanted another. By this point everyone else was ready to leave so I asked for a refund. She just nodded and walked away, again no apology. We eventually went to the bar and the staff member who had initially seated us came over and asked if we were the table who needed a refund. She absolutely saved our experience, she was apologetic, refunded us immediately, apologised again and even offered us free desserts, which we declined. The rest of the staff should definitely take a leaf out of her book as she was fantastic. We had to planned to go back again this evening as we are staying in Totton for the weekend however have booked to go elsewhere.

Food terrible, I couldn't eat the steak, service was good I can't complain , kids enjoyed the garden playground

Cheap and cheerful. But it's let down by staff who get angry when remedying mistakes made, and a limited menu where you order and they don't have it in stock. But its cheap. So thats a plus.

We came here for a quick meal and were pleasantly surprised. Staff is very friendly. Everything on the menu is very affordable and as it was Friday we choose the hamburger meals as they were 2 for the price of 1 on Fridays. Everything was very tasty and you certainly can't complain when you get two meals for just £11,79. For other days they have great meals as well. So we'll be back to try some other dishes as well

Can't fault the place, got mixed grill and food was good well cooked the kids meal was a good size and whacky warehouse was spot on, service was good, nice friendly and good speed considering it was 1 lady.

Went for a family breakfast with 4 dogs. Made very welcome choice of places to sit so chose the garden. Huge breakfasts , all cooked to perfection. Loads of toast , jam and marmalade. Perfect Will definitely be back

Visited The Vine inn Sunday lunchtime, it was a pleasant visit, a large part of that was the excellent young service by the young server Alex. Despite the staff being rushed off their feet they made sure our visit was an excellent one,

Had a great afternoon with a friend, the location was just perfect for us . Relaxed atmosphere, with great service from Alex . Will definitely be returning in the new future for another great day

Food wasn't cooked as well it could well what I mean by this it was very dry. The

Menu item had problem with part because of peanut contamination. Asked to have rest of menu without the withdrawn item. Told it was not company policy, no attemp to satisfy me requirement

Booked online table for three at the only slot left 21:00 got confirmation back saying “ We’re looking forward to welcoming you at Vine Inn (Ower)” Arrived half hour early and told booking had been cancelled as kitchens had closed early. Very disappointed as we had waited around for two hours as there was no others slots available . Apparently your online bookings can be just cancelled, NOT recommended….

Took my child to peppa pig world and saw this place and decided to come in for a meal, when we walked in we were told it was unfortunately bookings only however Alex managed to find us a table and sorted all our needs, Tegan who delivered our food was excellent and fast service. Had slight issue with food but Alex generously offered us a free drink. Would definitely recommend!

Came Saturday 20/7/24and today Tuesday 23/7/24both times Christine was there she was very attentive and very friendly very good service food was very good all round a pleasant experience all around .

Brilliant pub to come to very family friendly and Christine is fantastic she goes above and beyond everytime we come in and always smiling no matter what.

Really helpful with our needs! Service with a smile ☺

We checked into the Premier Inn next door and wanted to grab a quick dinner with our 2 young children after being on the road for 3 hours. As we got to the front of the line to ask for a table the manager asked if we had a booking to which we said no. She then started talking aggressively at us saying “everyone from Paulton Parks just wants to turn up here without a booking” to which I apologised as we hadn’t realised we had to book and also stated we were from premier inn and she replied “well we’re not a part of premier inn”, again in an aggressive tone. I then tried to defuse the situation and said we can make a booking online and see when there is a table available for her to say “no it’s fine I’ll have a look now”. She then showed us to a table that was right in front of the windows where the sun was beaming in and my kids were just burning. The reason I state this is because she literally walked past a table of 4 which was free and no reserve sign on it. Whilst we were trying to order our food, she was complaining to the customers on the next table saying “look how dirty the chairs are, all these kids come here and just throw their food everywhere” which made us feel even more uncomfortable. At first we just thought she might have been having a bad day but she literally was just so rude to us yet she was being so friendly to the table next to us. Seems such a shame to have the attitude she did when firstly, you are working in hospitality so customer service is key and secondly, in the current financial climate we have, you would think she would be happy to have customers.

The good : Service / Staff attitude Value Speed of service The bad : Food quality (not all but some) Cleanliness (my main issue) I am normally very reluctant to leave a bad review as working in the service industry I know how important it is, but feel I had to on this one. Let me start off by saying the staff was very nice. I ordered food etc. Turned up promptly but garlic bread was burnt (not over done or slight Charing but burnt). I didn't send it back which is my fault but I was hungry and all I could really taste was a burnt taste. No Biggie at this point. Went to get cutlery for mains and all of the cutlery was disgusting. Not just a few items but all of them. Food not washed off properly etc. I actually took it to the toilet and washed it off it was that bad. I could forgive if one or two items was slightly dirty but I've never seen any thing so bad. May sound like I'm exaggerating but I'm not. Mains come.. chicken done ok and tasted fairly good but my salt n pepper seasoning for the chicken was dumped in a pile over a select few chips rather than sprinkled over my chicken. Coleslaw was awful - I appreciate I am not paying for a nice hand made slaw but it was a tiny dolop and was warm and horrible. My partner said her meal wasn't great and she didn't enjoy it. The restaurant wasn't very busy but the staff did say about staffing issues so I assume the kitchen was running lean staffwise. I can see the owners are very responsive to review and probably care about the business. I hope things change or this gets addressed. I rarely leave a review below 4 stats and can appreciate you can have a bad experience foodwise if food rushed or short staffed but the state of that cutlery was unacceptable - I've never had to go and was it in a bathroom before. Food wasn't great but not expecting the world as it's only a green king and not a Michelin star experience. Sorry for bad review but on this occasion it's how I felt.

This is the perfect pub for the family, play area for the kids, winnable prizes in the grabber and the food is amazing, as a chef I do look for places that will surprise me and for £8:50 I got an 8oz rump steak with chips and 2 corn on the cob, the steak was cooked perfectly, I have it medium rare, the chips were great, nice and crispy and the corn was as cooked to perfection. I also had a pint of John smiths which is rare for this neck off the woods. I paid £13:50 in total for a steak dinner and a pint. This is my second time at this pub as I travel up and down the uk with work. The staff where really friendly and the atmosphere was great. I recommend this pub to families and truckers who are passing buy.

Lovely staff, came here 2 days in a row after going to paltons park with the family. First day our fries were double dipped, so we're very greasy, we mentioned it but told them not worry about it. 2nd day everything was brilliant, fresh and hot. If we come to paltons park again in future we'll definitely eat here again

What a great place to go to after a hectic day at Peppa pig land, the staff were super friendly and the food was lovely, just a shame some of the items were out of stock, they could also do with an extra pair of hands as they seemed to be a person down, but they mashed to keep on top of everything, well done team

We decided to go to the Vine as we could get 15% off the bill with our AA card. The whole place is rather tired and needs some TLC. Although the food was very reasonably priced, it was not of a very high standard.

Staff were lovely, food was lovely, outstanding service and will definitely return. We were made to feel very welcome and staff went out of their way to make sure we were OK, thank you.

Nice food at affordable prices! Can't fault the service and all the food we had was good and were very big portions! Will definitely be a go to from now on! The only con I would say is the pub itself needs updating and the tables to be a bit cleaner, but I'm just happy to be at a Hungry Horse as many of them are unfortunately changing to other Greene king pubs!

Wow! We visited this pub a few months ago and it has changed for the good. Staff were excellent the bartender was quick chatty and helpful with all our requests. And the front waitress that brought our food was excellent too. Very pleased and will be back again!

Only used this pub because it was dog friendly in the bar, in all fairness the meals were ok, but they were only lukewarm,

Good meal and pleasant, helpful staff.

Firstly the interior is very tired. The seats outside even more so. One of us ordered a cheesecake with cream ice cream for dessert. When it came, both ends of the cheesecake had melted and it was hot. I took it back and explained that a cheesecake shouldn’t be hot and the staff member just said ‘oh ok’ and rushed it back into the kitchen. She brought another one a few minutes later and said I just hang on a couple of minutes as it was still quite hard! It was frozen solid. Clearly one previous one had been defrosted in a microwave for too long. I ate a bit of it but it wasn’t pleasant at all. Seems trivial to comment like this but when you’re paying for something it should be edible. The lady didn’t even apologise when I took it back or when she brought the replacement. After a 7 hour journey in the car, we just wanted a nice meal. The main course was ok.

Came for the chicken wings, left with a smile. The food was great but Alexandra blew me away. Wowie woowie such caring and attentive service. Such grace. I’ll be coming back just for her. Beer was ok.

Staying next door at Premier Inn. I assumed PI had a restaurant, it didnt, so ended up eating here. Cannot fault the staff or my meal of Fish and Chips, but the kids refused to eat the mash and my husbands meal was sent back twice as his Chicken New Yorker was cold, and I mean fridge cold! He exchanged it for a steak and mushroom pie which he spat out as it had a peculiar taste. We were refunded for his meal and couldn't fault the staff, but as for food one of the worst hungry horses ive been to. We didnt bother with pud.

Well what can I say except great service. From the food to the drinks to the smiles. Alex was so invested in making my dinner plans welcoming and enjoyable. Time for a raise I think. Will be coming back for more of your delicious burgers. Cider was good.

New menu from the last time and enjoyed the food.

This is our go to place for food, such good value and portions for breakfast and lunch, the fish and chips are one of the best we have had. Cannot fault it.

Really nice food and really friendly staff. Portions are generous, decent lager is expensive.

Had a evening snack, decor of pub a little dated in places, but food and service were second to none, good value for money

Amazing service, amazing food, big portions. Good food at a good price. Very friendly, not rushed.

4 adults & 1 child. We were staying at Premier Inn so decided to have dinner here. Staff were friendly & helpful in getting us a table booked even though it was a busy Saturday night. We all had something different but food came along quickly & was well cooked & we all enjoyed it. Food & drinks reasonably priced. If we lived more locally would definitely visit more often.

Food great and fantastic service! Thankyou

post bro there was barely any staff serving bless this one woman’s heart she was like the only one serving, my starter took a while to come out around around 20 mins after ordering but it tasted really good (i got the halloumi fries) but my main was completely forgotten about i am currently waiting and i have been waiting over an hour for 2 kids meals and 3 adult meals i am not sure what’s happening but i am overall very disappointed with the kitchen i am not sure weither is a staffing issue or just plain disregard i won’t be coming back anytime soon i would not recommend personally i have been to better places with cheeper and better food post writing - hiya after the long wait we complained as we should of done ages ago the staff member had told us that our food was going to come put soon but hadn’t even been cooked yet, like i aint tryna be funny but making people wait an hour for some meals is a joke the restaurant wasnt even busy like it was not professional especially when people of the same sized party had ordered the same amount of meals later then mine had and got served first just shows the kitchen had forgotten also a member of my party has order lasagna and it looked absolutely disgusting and the taste lived up to the looks

What a great place and the staff are so good!

Food was excellent, very good quality burgers many thanks to Dan and the team for being so friendly and welcoming! The pub was quite busy due to kids being on half term but we were seated very quickly. Will be coming back!

Sadly chose a half term visit. Poor staff were a bit overwhelmed.

Very much enjoy curry nights on a Wednesday, very reasonable price and a decent curry... I will be making it a frequent thing.

food waa good portions a bit small though

Nice clean pub! Great food thank you