Based on 563 opinions finded in 2 websites
Based on 563 opinions finded in 2 websites
Nº 269 in 503 in North Norfolk
Nº 90 of 196 British in North Norfolk
Opinions
Poor service. Cold toast. Unfriendly When I complained re cold toast and wrong condiments I was snapped at 'We are short staffed' Not My Fault
Tridajara . 2024-10-26
MORE AT TripAdvisor
Lovely little cafe. Great service.
Simon Dobrzanski . 2024-10-18
MORE AT Google
Cafe was bright and cheerful , food was very pleasant, but sadly some of the staff sadly appear miserable at their job. Never asked if everything ok or if more drinks needed it’s pity but that spoilt our nice meal.
J Simon B . 2024-10-08
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An unusual experience. We were guided to our table by a charming gent and within a minute of settling down, a waitress wanted to take the order. We were told that having sat down at 11:30, breakfast had just finished and the lunch menu didn't start until 12:00. What would have been more helpful could have been to highlight what we could order, rather than what we couldn't. Our order included a sausage roll, either hot or cold. We made the mistake in selecting hot. It arrived microwaved rather than baked and therefore had a disappointing soggy pasty. The cafe was not busy, there were plenty of staff buzzing around. No five minute check or enquiry of the experience during payment at the till.
Richard Voisey . 2024-10-08
MORE AT Google
My family and I enjoyed a wonderful Sunday lunch here and the food was outstanding. The service was quick and the staff were all extremely pleasant and helpful. We will definitely visit again!
Marion Craske . 2024-10-07
MORE AT Google
What a truly lovely place this, was, We were on a weeks holiday in the area, , and came upon 'Veras' , Partner and I had lunch here first of all, . We both had the pork pie, ham and cheese platter, which was plentiful, and really delicious, The staff were lovely, really friendly, and very efficient . Couldn't fault them, . We liked it so much, that we booked for afternoon tea, later in the week, which, again was lovely.
fancepantz . 2024-09-27
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Pizza night was amazing. The food was delicious and came in large portions and arrived in a timely manner. The waitresses were competent and polite. Would definitely recommend.
S B . 2024-09-01
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Lovely staff and the best iced coffee of my life!
Romilly Woodman-Wilcock . 2024-08-30
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The food was taste and the prices average. Restaurant is pleasant and airy. But the Staff (not all) are all but rude very little very little customer care and made our visit a far from pleasant experience. Certainly family would not return when we come to Norfolk.
J Simon B . 2024-08-29
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The food is genuinely first class however the service can be less than optimal. Dont be suprised if you find yourself waiting for forty five minutes to be served and then your sweet turns up before your main course has been cleared away. Waitresses appear to prefer chatting to dealing with customers. Such a pity. Managers/supervisors, get a grip of your staff and you might have a first class facility
Mick C . 2024-07-07
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Rude miserable under trained young girls ( supposed to be waitresses?) Who really doesn't have a clue how to deal with paying customers. Food was also a let down with sausage and bacon being majorly undercooked and items missing from the breakfasts! Not a great first eat here. The actual farm shop/ garden centre is spot on though!
luke . 2024-07-06
MORE AT Google
First time we had visited today, what can I say friendly helpful staff, first class food (breakfast was the best we have ever had) will definitely be back and can recommend 100%.
Lesley Edwards . 2024-07-01
MORE AT Google
Lovely coffee shop that is set in a wonderful garden centre. Quite possibly the best coffee I have every had (flat white). Sadly let down by the fact that I had received and eaten my toasted tea cake well before my coffee came and the rest of my party order (drinks and cakes).
T B . 2024-06-25
MORE AT Google
Had booked table for Sunday breakfast half hour before arrival, the waitress showed us to our table under a large air conditioning unit but eventually turned it off for us as she wasn’t keen to move us to a table we would have preferred even though we would have been gone in plenty of time! Another lovely waitress took our drinks and food order but we had to wait quite a while because the original waitress was now doing our drinks and kept stopping to serve people who came to the till to order! She eventually heated our milk up for about 5 seconds and when our coffee was delivered to the table the jug of milk was Luke warm and full of froth! Again the other waitress was happy to get another jug of milk this time no froth but Luke warm still (so glad I didn’t order a latte), ! Eventually our breakfast arrived and though they got the order wrong ( I substituted vegetarian sausages for real bacon), what arrived was vegetarian bacon 🙈 waitress took bacon away to replace as it wasn’t fair to my husband who would have eaten alone so I started on my breakfast, however the beans Tomatoes were tepid as was the hard poached egg ! Once my bacon (poor quality very fatty), arrived we just ate quickly and left! We often find the food quality and customer service inconsistent which is such a shame as some staff (chefs and waitresses), let the others down, other times we have had nice food and good service, such a shame we can’t trust that all the time .
JacquelineK61 . 2024-06-23
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Had two breakfasts, one the order was wrong and had to have items changed. Also some of the items was only barely warm on both plates.
James King . 2024-06-23
MORE AT Google
Expensive. Small portions. You can buy the same sandwiches in the main for £2.85 and they grown their own salad stuff and then charge you £8.95 for the privilege of sitting down
Janet S . 2024-06-12
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Absolutely spotless place - kitchen in view and obviously scrupulously clean and well organized. Superb fish with really crispy batter and 'not stood for ages vegetables. Yummy quiche. Perfect cuppa - they must have a water filter as no trace of hardness. Lots of locals in which is always a good sign. Recommended.
Anne Adams . 2024-05-23
MORE AT Google
Wonderfully crispy batter round moist succulent fish, tasty veg, great quiche. Super cup of tea - water not hard so must have a filter. Cakes look amazing but we were too full. Recommended.
Anne A . 2024-05-23
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Lovely little spot for breakfast, so glad we came here whilst in the area! Staff were all very friendly and welcoming. Would definitely return if we were nearby again!
MT1994 . 2024-05-20
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Went to the Italian evening, the Carbonara, garlic bread and Tiramisu were amazing. The waitresses were all very friendly and helpful. The Atmosphere was lovely. Would recommend.
S B . 2024-04-28
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Always pop in for lunch w grandchild also on many occasions.Lovely fresh food n excellent service and we always come again.We also buy few things from the fresh excellent produce and meat.During strawberries season we all injoy picking some to take home.
Mercedes Stovell . 2024-04-26
MORE AT Google
Lovely breakfast, fresh grown food used
Helen Williams . 2024-04-07
MORE AT Google
Lovely service ordered a sausage roll delicious, didn’t feel rushed. The staff were helpful and friendly definitely will return
lesley H . 2024-04-07
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We popped in for a coffee one afternoon and it's clear why people pre book. The selection was huge, with people having larger lunches, snacks and (for us) cake and cuppa. The place was immaculate, the service perfect, so good we returned earlier the next day without the sleepy teens for a cooked breakfast! Combined with a wander around the garden centre and farm shop, picked up some nice foodie souvenirs and garden ornaments to remember our holiday. Lovely place for a rainy day too. Cake selection was amazing!
TheTaylorFamilyx5 . 2024-04-07
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I often meet here with friends for a catch up as it’s a good location for all, but unfortunately we have all decided to find somewhere else, as the staff are particularly unwelcoming and unfriendly. We all work in hospitality and understand the importance of being the face of a company. It’s all about the people, maybe some customer service training would help!
Wendy R . 2024-04-06
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Recently visited for lunch with my family, we had booked. Greeted by extremely rude lady saying Have you Booked in less than welcoming way. Waited for sometime to place our order. Food was ok. No one asked if food ok or if we wanted more drinks or sweet my friend had go to counter. Certainly not a good experience.
J Simon B . 2024-04-06
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Lovely afternoon tea treat for my birthday. Will definitely come back x
Ashley Parsons . 2024-04-06
MORE AT Google
The service was absolutely terrible! Sour faced, unfriendly, taciturn individuals who couldn't even say goodbye! Having said that, there was a delightful young lad who could teach his colleagues a thing or two about being friendly and helpful. With a smile on his face it was a stark contrast and he saved the day. Really the lesson is, if you are so unhappy serving the general public, don't work in a cafe!
Diana891 . 2024-03-30
MORE AT TripAdvisor
I’ve been here a couple of times before. This time my daughter found hair in her food. On my way out I realised that in the open kitchen none of the staff are wearing hair nets or caps. Plus almost £5 for some chips with cheese?
Christopher Sharp . 2024-03-30
MORE AT Google
I often meet here with friends for a catch up as it’s a good location for all, but unfortunately we have all decided to find somewhere else, as the staff are particularly unwelcoming and unfriendly. We all work in hospitality and understand the importance of being the face of a company. It’s all about the people, maybe some customer service training would help!
Wendy Rendall . 2024-03-27
MORE AT Google
Another wonderful evening at Vera's. The steak was the best I've ever had, and the service was excellent as always. Will definitely be going again.
Wander28606112656 . 2024-03-24
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Had to give 1 star as won't let me put anything less. I'm sat here in the cafe at the moment with two other people. The waitress was less than informative but took our order. Drinks, cutlery and the bill arrived soon after . Didn't have to wait long when the food came out. The other two people on the table were served theirs and I was waiting for mine. A few minutes passed when the bill was checked to find my order wasn't even on it. Fab-u-lous, not. I haven't asked as I don't want to cause a scene but will let them know on the way out how non-proffesional and incompetent they are. Obviously would not recommend or visit again. I work in hospitality and would never dream of treating people like this. Don't really want to say anymore as I'm wasting my breath on such a poor establishment.
lynn pinkney . 2024-03-19
MORE AT Google
Have often driven past while on holiday, today we decided to pay a visit to Vera’s Cafe. The cafe looked very nice and was reasonably busy. You have to wait to be seated. There were tables available, but we were asked if we had pre-booked. To which we replied we had not. We were then advised that they did not have any tables inside available as they were all booked, but we could sit outside. Even though it was a nice day there was a bit of a chilly air to it. We chose not to do this ad did the couple behind us who walked out with us. I have checked your website again and nowhere does it advise pre-booking is advisable. Needless to say we will not bother again. But if you do decide to visit I suggest booking a table first. So you are not disappointed. Would be an idea if you yourselves Vera’s Cafe stated this on your Website.
Heather B . 2024-03-18
MORE AT TripAdvisor
On arrival we got told we could sit where ever which was fine then had our order taken when our drinks came the cup with the tea was dirty so got that changed then our breakfasts came and they had got one of the orders wrong which they changed but to be honest the staff were grumpy and didn’t seem to care about customer service. We could fault the food that was at a high standard but probably wouldn’t rush back!
Jamie N . 2024-03-13
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We went for Mother's day on Sunday March 10th 2024. Essential that we booked. The food and service were superlative,staff ultra efficient.And if you like desserts you were spoilt . The meal was pretty booked,worth every penny.The farm shop is excellent,as we live nearby, we go often, and are never disappointed. Marvelous
WouldILie . 2024-03-12
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Had booked afternoon tea for my friends birthday, as I had bought vouchers as a present. Disappointing from the beginning…. Sat down at our table to find a hair in my cup. Was asked what drinks we would like, we asked what was included to be told tea or coffee which was fine, however later found out from there lunch menu that I could have upgraded to a barista coffee for an additional 90p if I had known this we would have paid the extra to have a nice drink. We then had our afternoon tea brought over where it felt like it was just chucked on the table and then the lady just walked off without asking if we would like any more drinks. Once we managed to grab someone’s attention we asked what flavour the cakes and sandwiches were and we were told they were “sponge cake, eclair, strudel and pavlova” this seemed pretty obvious as I could see what they were I just wanted to know what the flavours and fillings were. At no point through the afternoon was I asked if everything was okay nor if we wanted any more drinks. I had to ask for some water which we never received, so had to ask again. At no point did we get asked if we wanted a refill on the hot drinks even though it is “unlimited”. Towards the end of the afternoon tea I and my friend felt rather uncomfortable and that we were being a nuisance to the staff. We felt like this because we had to keep asking for service as I had to ask for a drink and boxes etc. It felt like no one wanted to come and see if we were okay and the service was really poor and almost non existent, except for brining stuff to the table. I have had several afternoon tea’s and also serve them on a daily basis myself where I work so I feel I know the service that people should receive not only when paying this amount for one, but in general you expect to be treated with a higher quality of service. This was meant to be an enjoyable treat for my friends 21st birthday and I not only feel as though she has had a terrible experience but know as she had also commented on how poor the overall experience was. Unfortunately from start to finish this has been the worst experience I have had going out for afternoon tea. The staff were not attentive, came across rude and uninterested and made us feel like we were a problem. Really disappointed on spending not only good money on this but also for my friend as it was my birthday gift to her.
Eloise W . 2024-02-21
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I do not have the words to say how brilliant our afternoon tea was- THANK YOU The cafe was really pretty and so clean, the staff really friendly and the tea….well we nearly ate it all ( my mum and I) but were beaten and were kindly supplied with a take away box! The bread was the freshest ever, the scones amazing and the cakes- just delicious We will return very soon thank you Ps the garden centre and farm shop well worth a visit too
rachelmF9817MM . 2024-02-15
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Went for breakfast and was a bit disappointed. Toast was particularly bad, it was obviously cheap white bread and not very fresh
ag61g . 2024-02-09
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Amazing Supper Club at Vera’s with an incredible menu. Such a great addition to this already amazing local shop. Can’t wait for the next one.
Samuel P . 2024-01-28
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Very nice breakfast options, excellent service. Would definitely visit again.
Ryan Smith . 2024-01-23
MORE AT Google
Was fantastic breakfast as usual. We are regular visitors and food is always excellent. Problem occurred when trying to book the next week for Christmas Lunch. Considering we travel 60 Miles the weather needs to be decent. Spoke to staff via Messenger day before booking who were very helpful Phoned to book and after a great deal of sighing we were allocated a table - until I asked if we could have the Christmas Lunch. Chef was consulted and a manager spoke to me to say i should have allowed 48 hours (fine if it was stated in the booking info) and then I was told that It’s December, it’s Christmas and We’re very busy. Well that much I already knew. It appeared to be causing so much hassle to squeeze two more Christmas dinners that we decided to stop causing a problem and go elsewhere. To be fair the manager did says that as a concession they would squeeze us in but we must not do it again. Our second choice were also very busy but found us a time/table with good grace and to be honest I think the menu Is better. On past experience it will be excellent too. Love Vera’s but the customer can sometimes be a nuisance. Food can’t be beaten but sometimes customer Service leaves a bit to be desired Also lost a Christmas tree sale through this too.
Ann K . 2023-12-05
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I have not yet visited. So I dont know.
Les Barfield . 2023-10-31
MORE AT Google
Great cake of day very tasty and coffee is exceptional
Dave Evans . 2023-10-31
MORE AT Google
As a coeliac, finding gluten free roast dinners can be difficult, however, Veras coffee shop at AG Meale and Sons was recommended in a private group on Facebook. I ordered the roast beef dinner, with a gluten free yorkshire pudding and gravy also provided. When the meal came out, I asked the waitress if she would please double check if both the stuffing and cauliflower cheese were gluten free, as both are commonly made using wheat flour. Upon returning, the waitress had spoken to the chef who confirmed both items were indeed, gluten free. So I tucked into my meal, at the time feeling reassured that I would experience no adverse affects. Fast forward 3 hours, and I felt very ill and eventually was sick. Unfortunately, something from my roast dinner was infact not coeliac friendly, and I am extremely disappointed especially after double checking before I started to eat!
SBRaistrick . 2023-10-16
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The best flavoured cheese scone and the most most apple crumble cake, good cinnamon flavour and crunchy topping, simply delicious. What a gem of a find this place is.
Glasskosk . 2023-10-03
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We were there for a Sunday lunch, something we have done several times before. This time it was for my birthday. We were told the smaller plates were only for children and we couldn’t have them. It’s never been a problem before.Why now? They did relent but said ‘next time you have to have the big plates’. Well, sorry but there won’t be a next time! We don’t have the appetites for great big plates of food! Overall the food was pretty good but someone forgot to cook the cabbage. We should have said something at the time but felt awkward after the clash about the plates/portion sizes.
Susan R . 2023-09-24
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Yeah pretty good to be fair. Coffee was the best I had all week and made a point of giving this feedback at the time So went for breakfast on a Friday morning after visiting the farm shop. The welcome was a little officious but nothing onerous. Offered a table By the window and after that service was efficient and friendly Food was good. A full English for one and eggs Benedict for another. Slightly wondered at the use of an egg poacher but I guess in a busy restaurant that it may well be a necessity but this didn't distract from the quality of the food Ignore the negative reviews...written by people with unhappy lives. This isn't fine dining, but the dining is just fine. Quite frankly, I'd go back just for the coffee! Please, if you're in the area, do visit!
robcP8764AO . 2023-09-22
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Could only sit outside on the patio because we had a dog. Had to go through to gates to get to the patio area, no access to the cafe from the patio. One of us would’ve to go back through 2 gates, then through the indoor shop to order food, then back out again through the shop and 2 gates. We only went there to have something to eat. Gave up and left. Obviously very anti dog with all the no dog signs everywhere
Michael B . 2023-09-19
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Visited Vera’s yesterday lunchtime, we were seated & ordered our food & drinks, waited for a very long time before the food appeared, which I have to say wasn’t particularly warm especially the portions of chips on our plates, which was mentioned to a member of the waitressing team & disregarded, I had to get up a couple of times to get our cutlery for our food as not supplied. It turns out the Environmental Health turned up unexpected so members of the cooking staff were pulled away which is unfortunate but having been in catering all of my life this really shouldn’t effect the quality of the food being served, unfortunately it did, not a great experience, I also had a 10% off voucher that I handed in but am sure this was not applied to our bill when paying. A very disappointing experience.
fiona b . 2023-09-19
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Called in for breakfast today on out way home after a holiday break on the North Norfolk Broads. We both had the Gardeners Breakfast. It was really delicious. Really tasty, full of the usual breakfast foods. The staff and the surroundings are very welcoming. It is very light and spacious and the menu is varied. Didn’t have to wait long for our meals. Will certainly be going back on our next visit
Lyn R . 2023-09-12
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Rude, thoughtless, bad attitude
Bryn Roberts . 2023-09-07
MORE AT Google
Lovely breakfast! I had the eggs royal which was really tasty. We sat outside in the sun and it was lovely. Food was really quick and the service was very nice. Worth the visit!
ellen jack . 2023-08-24
MORE AT Google
We have been today as a party of 7 for afternoon tea. The food and presentation was delightful. Very well priced and good value and the setting is nice and airy and clean. My only criticisms are the young staff, they could benefit with a bit of customer service training. Although the afternoon tea comes with unlimited tea/coffee, not once did anyone ask us if we needed anything, we had to repeatedly ask for a coffee refill and often met with blank stares. (Rabbits in headlights come to mind). The other issue was the vegetarian afternoon tea contained a tuna fish sandwich. When we did manage to attract a waitresses attention and she went to check with the Chef. she then came back to tell us the chef thought Tuna fish was vegetarian (again maybe some training on vegetarianism for the chef may be needed). They did however replace the whole plate with the correct veggie options and very kindly removed it from the bill. On a whole a lovely afternoon just a bit more staff training to earn those 5 stars.
Isabel L . 2023-08-23
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Stopped for coffee and cake after PYO at the farm shop. It was busy but there were plenty of outside tables. Staff were very accommodating and friendly. Cake selection is incredible.
Angela E . 2023-08-23
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We arrived just after 12 to a full restaurant and the garden getting busy. We thought we might be out of luck, but the lovely waitress found us a table we could have till 1:30. We ordered drinks and when they arrived ordered lunch. My partner went for the pie and I had a jacket potato. After a few bites my partner said ‘you’ve got to try this’. The pie was filled to the top with delicious tender meat. When we’d finished we went to the counter to pay, I had to comment on how amazing all the cakes looked and how fantastic the pie was!! This is when we were told the cakes were available to takeout, and a fresh batch of pies had gone down the shop this morning! Overall a fantastic experience. Special thanks to all the lovely staff who made our first visit enjoyable, we’ve booked to come back next week!
EmmaClarke411 . 2023-08-22
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Gone down hill since last year.... we first visited last year and it was amazing the food was absolutely delightful so could not wait to return this year but I was very disappointed the food has gone down hill alot
Travel651875 . 2023-08-21
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First time visit to Vera’s, and to say, we were not disappointed! We hadn’t booked but the helpful waitress had one table left. Having scanned the room, tables were reserved so we thought wow this must be a popular place. I chose the steak and ale pie. Omg it was out of this world! Meaty, melting in your mouth meat and perfect pastry. My partner had ham, egg & chips but was like 2 slices of gammon. Huge slices. Great portion as well as worth the money as we left with very full tummies. The surroundings were lovely and the place buzzed with happy, contented customers. Also visited the farm shop and purchased some great local produce. Did I say, we bought some takeaway cakes. Well, why wouldn’t you 😊Looking forward to my next visit but make sure I book because I would hate to be disappointed. See you Vera’s.
sharonsT22QJ . 2023-08-07
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We were made to feel unwelcome and that anything was too much effort. We had to sit outside as we have a small dog and there were many posters on the site saying they weren't allowed. Eventually we found where to sit but the gate had NO ENTRY on it. I double checked and the response was not with a friendly tone more of a sigh. I asked if a parasol could be put up if it rained lightly and was told it needed authorisation. Again the tone was cold. I asked if they could seek that authorisation. I didn't hear back so went inside and they said no it couldn't be put up as it wasn't waterproof. I was immediately offered a refund but said we would continue as the cake did look nice. The parasol looked as though it would keep a shower off if the will was there but NO was the answer so we sat open to the elements hoping rain didn't come. Whilst I enjoyed the refreshments I feel the staff need tome customer service training. If it was the last coffee shop in Norfolk I wouldn't go back. The only place we've found that didn't welcome us and our dog with open arms.
Go57549606438 . 2023-08-02
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Very good service. Farm fresh food for the menu's. Very enjoyable time their. Good idea to book a table, if planning for lunch.. Very popular 👌 👍 👏 Well done to all the staff. Thank you. See you again soon!
Maureen . 2023-07-29
MORE AT Google
Arrived for booked table for lunch today. Ordered from specials board, chicken and Ham pie, however served steak and kidney! Served with a few boiled potatoes and loads of peas! My friend ordered Quiche with chips and salad, very small portion of quiche for price charged. No variety of desserts. chocolate brownie Sundae or nothing. 6.95 for a pre frozen chocolate sundae with some squirty cream on top which we were unable to eat. when waitress informed of our disappointment, she first asked. did you eat the food!, as if to say if you ate it then you have no complaint! We did not eat the desserts so requested to not pay for these. there was a lot of fuss made at the till with several waitresses and a presumed manager, although she did not introduce herself as a manager. Requested we went through the whole complaint again. The whole thing was an absolute farce, which could have been simply resolved. We have both been regular customers, live locally and certainly will not be visiting again.
rosalynv725 . 2023-07-26
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Expensive poor quality food, untrained argumentative staff. Unpleasant experience. Sorry for friends’ Birthday treat
Stephen W . 2023-07-26
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Had a late breakfast here today but I ordered Eggs Benedict and very disappointed that the poached eggs were solid. Much prefer them with runny yolks. Bought two slices of cake home for later and the carrot cake was amazing.
Sam McCalla . 2023-07-18
MORE AT Google
Very poor vegetarian options, all specials were meat or fish. Someone ordered fish very small portion and dried up peas, not good for £15. All portions tiny. Drinks were lovely and cakes looked good. Wouldn't recommend for lunch
Julie Preston . 2023-07-14
MORE AT Google
For a dog friendly cafe I was disappointed there was no signage showing us where we had to go to get into the patio area. Then get moaned at for taking the dog into the cafe!! The garden centre it self says no dogs! So...
Steven S . 2023-07-12
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Much improved. I've have been customers for many years. I also cone with friends for afternoon teas. Service over the years has jot always been vert good. However. When we popped in last week. It seemed a lot better with helpful staff.
ajane241 . 2023-07-05
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No disabled parking left, 2 cars had no badges! We went into the cafe. 6 empty tables were reserved. Offered a table outside, nice day so why not. The smell coming from drains or toilets was terrible. Couple of tables having brews outside and a...
Traci P . 2023-07-05
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Amazing coffee shop that has become a regular visit for our family when visiting the Norfolk broads for holidays. We have never had a bad experience here, service is always excellent, cakes sandwiches scones and meals are made and presented beautifully, the dining area is...
nessharvey . 2023-06-02
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When we called here for a drink and snack we were told had we booked, which we hadn't as it's a cafe and not a top restaurant as such, we was told several tables were reserved, luckily a nice couple offered us seating with them as we had purposely come here for lunch, whilst we had our lunch nobody turned up to these booked tables and several people were turned away, what a loss in money for the company, when we left only one reserved table was filled, we cannot fault our meals which was lovely and the staff were very polite and friendly.
Kevin Maddeys . 2023-05-16
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Sadly will not be returning as not good service from booking the table, arriving, ordering and paying. Was told on arrival ‘so you do need a high chair!’ after pointing in the vague direction of where our table was (baby is 3 months) we had...
Ebony K . 2023-04-25
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Friendly and welcoming staff. Dropped in for breakfast at the end of our boating holiday. Had Big Wellie breakfast and a Flat White. Coffee was served piping hot. Breakfast was tepid when it arrived and my poached egg was hard, otherwise the food itself was excellent quality and very tasty. Serves a wide selection of cakes (Inc gluten free option) and tray bakes, although we were too full for anything more. Venue had plenty of tables, and felt a little clinical, although we loved the interesting light arrangement. Very popular. Arrived at opening time and it had filled up by the time we left. Will try again when back in the area
Graham Martin . 2023-04-22
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Went along for afternoon tea with friends. Very enjoyably. Nice to be offered a second coffee too.
ajane241 . 2023-04-22
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The cafe was welcoming with helpful staff. However I feel better training and supervision of the staff in the kitchen is needed. The sandwiches ordered were more bread than filling, and the dressing in the salad was overdone. The cakes we had were delicious though.
673louisag . 2023-04-17
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Must thank the Front of House Staff today. They were extremely busy and feel they were working with inexperienced Kitchen Staff. This is not good, as orders were coming out wrong, and there were long waits for food. Customers were obviously complaining and this is...
Janet B . 2023-04-10
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Drove from Norwich today, went in and waited at the front to be greeted. I had to ask if there was any seats available, I could see 2 empty tables. One lady looked me up and down, paused and said No. Totally understand that it's busy, but a smile, a hello and some polite customer service would have been nice. We won't be back.
Sarah McPherson . 2023-04-07
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I was looking forward to my Mother's day meal, pre booked by my daughter. Unfortunately I fell foul of the Norovirus bug on the Saturday night, so my daughter had to cancel, she asked if she could rebook another Sunday or afternoon tea. That's when...
JEANETTE G . 2023-04-02
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Fantastic food staff really lovely.
Christine Prescott . 2023-03-19
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Lovely coffee shop in a Garden centre, large carpark. Friendly staff.
liz J . 2023-03-17
MORE AT Google
Lovely meal, great staff - perfect Sunday lunch venue. Highly recommended 👍
Matt Nobbs . 2023-03-12
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First visit with family to celebrate a birthday, lovely cooked breakfast.
Mike Seppings . 2023-03-10
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Lovely cafe/restaurant, does nice range of meals although we only popped in for tea and cake. Always has wide selection of very tasty cakes with great portion sizes.
Chris Stokes . 2023-02-12
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Great breakfast here on several occasions. Got my order wrong last time which was disappointing.
Andrew Bickle . 2023-02-12
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Never disappoints. We had good service. The Sunday Roasts and vegetables were beautifully cooked, and perfect portion size. We've been before and we'll go again.
Julie F . 2023-02-05
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Breakfast over cooked bacon shattered on the plate egg over cooked and cold . Granddaughter food very over priced 9.30 for 2 hash browns 1 toast and a small pot of beans . Didn’t ask what size milkshake assumed large she’s 8 and could never...
Climber38824988546 . 2023-01-31
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We’ve just had the most delicious lunch at Vera’s. It was hard to choose from such a great selection. However, in the end we both opted for Fish of the Day, which was salmon. It came with a generous amount of fresh veg and new potatoes and was cooked beautifully. The staff are all really friendly, especially the lovely Elisha ( what a credit to the business!) and the venue always has a welcoming feel to it. Well done and Thank You everyone x
Sharon Andrews . 2023-01-03
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Lovely visit on 1st of December …the first day of Festive afternoon tea. We treated a friends for a early birthday treat and we were very happy with the whole experience ! . Friendly staff, lovely choice of sandwiches and delicious sausage rolls…and of course...
Trail20385078663 . 2022-12-16
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I met a friend for a lovely catch up and delicious lunch. This is one of our favourite places and we like to look around the Farm Shop and Garden Centre, whilst we are there. Food and service were perfect. I chose the Blue Cheese...
JaneLarcombe . 2022-12-15
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Oh wow, I've lived up here for nearly two years and I've only just discovered this superb cafe. Hubby and I popped in for coffee and cake mid morning. It's bright and clean with a lovely atmosphere. We were served by a lovely waitress with...
Lyndyloo5 . 2022-12-05
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Myself and my friend arrived and forgot to book. Katie was so friendly and moved sm tables around so we could be seated. We ordered Quiche as it is superb and fresh out of the oven. Jason was so helpful and friendly, polite and excellent...
Michellesk1969 . 2022-11-15
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Had a spot of lunch here today , very busy even at 12 30 , but lovely staff and food good My only criticism was the awful sticky tables!!! My sweater was sticking to it!!! I understand deodorizing etc, etc but really!! Surely a little...
Patricia C . 2022-11-08
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We went to Vera's for an afternoon tea after receiving a voucher as a gift The service,cleanliness and food were fantastic. We really could not fault it and I can 100% recommend anyone to visit and have the very reasonably priced and exceptional afternoon tea
807kareny . 2022-10-21
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This is a bright and pleasant location within a garden centre setting. A bit out of town but there is a large car park. I dropped in for a mid-morning breakfast. Sadly, there was no chef that morning so the menu was restricted to bacon...
BonnieRed850 . 2022-09-08
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We have visited here last year and decided to revisit. They do reserve a lot of tables so you may be disappointed if you don’t book. Nice restaurant, pleasant staff as well. We had a very nice lunch meal here, there was a 30 minute...
Ian B . 2022-08-18
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Fantastic! We were let down by another venue that we had booked for a 75th birthday meal. Vera's were able to accommodate us at very short notice. The food was amazing! Especially the Steak and Ale pie, wow! Very filling and tasty. The staff were very friendly and helpful. Lovely atmosphere. We have tried the breakfast menu in the past and that's brilliant too. My husband said that going to Vera's made his day and he couldn't be happier. Thank you to all the staff for making his day special ❤️
Tracey Furner . 2022-08-11
MORE AT Google
We stopped off at Vera’s on way home from the broads for a cuppa and light snack arriving at 11:20. We were refused a table, all the tables had reserved signs on them and we were advised we could not be seated indoors and there...
andrew g . 2022-08-07
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Always fantastic service highly recommend
Glynn Bradley . 2022-08-04
MORE AT Google
We stopped here after a disappointing stay at a nearby pub and Vera’s cheered us up no end! Friendly, prompt service, a wide selection of choices on the menu and no issues with two middle-aged women choosing a breakfast from the children’s menu because we...
FellowTraveler295552 . 2022-07-27
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We was showed to our table we looked at the menu decided what we wanted put the menu's on the table we waited and waited other people came in got seated there was 4 staff standing around they looked at us several times and then...
fredw898 . 2022-07-14
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Hier gibt es das hochwertigste full english breakfasst, entweder drinnen (ohne Hund) oder draußen im Garten (mit Hund). Sehr freundlich.
Susanne B . 2022-06-18
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This review is for KATIE C of Vera’s Coffee Shop. Katie gave my wife and I outstanding customer service. Her beaming smile and initial engagement/greeting set the scene - it was so refreshing. She is attentive, polite and smiley and made our trip to Vera’s...
650grahamef . 2022-06-16
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Have visited Veras numerous times and have always enjoyed lovely food and cakes. But, this is a very popular venue and yes, it does get busy - however, lately it is almost the norm, that as soon as anybody walks in, you are immediately asked...
Paula B . 2022-06-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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