Nº 1755 in 1872 in Brighton and Hove
Nº 36 of 36 Seafood in Brighton and Hove
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745 Opinions
My rating is for what it is a very nice casual fish and chip shop great service and helpful cooking delicious gluten free fish, not battered but deep fried, crunchy outside nice inside not dry. If looking for casual gf this is your place
106 Opinions
I went today and was waiting with other two older ladies waiting to be serviced at the ice counter, the ladies tried few times to tell the staff; which there are serving fish and chips to other people; to come and serve them with ice cream. After few minutes without any service the two ladies left and I kept waiting for about more than 10 mins, finally a young girl come with grumpy face and I asked I want an ice 2 cones of ice cream two scoop each, instead of apologising for the wait, she said what do you want in a rude manner which I founded offensive, so I said cancell and l don't like your customer service. That was at about 2:00 pm Tuesday 17/9/2024.
97 Opinions
Traditional Fish & Chips by the Sea. Simply Best chip shop chips I've tasted in a long time took me back to being a kid. There is a queue most of the day but this moves super quick and is just showing how good the food is worth a couple minutes wait. Home made curry sauce
11 Opinions
23 of us booked to have our Xmas meal here on a Friday evening. We all pre-ordered our menu choices and a deposit of £250 was paid. The drinks seemed reasonably priced for Brighton which was a bonus. We were due to eat at 7.30 pm and moved to the restaurant. Our various starters arrived at 8.15 pm and were at best luke warm. These were consumed and we waited for our main courses, we waited and waited. Several more trips to the bar and eventually after lots of chasing the mains started appearing at approximately 9.30 pm. The beef short rib arrived cold so was returned and never seen again and when questioned we were told they were making it fresh! I returned my meal to the kitchen as it was now too late for me to eat without making myself poorly, a few others from our party had to leave before the food had arrived due to getting home for family commitments and not one person received a satisfactory meal. I felt incredibly sorry for the staff who obviously had no control over the debacle it had become. When we complained and said we would not be paying the balance as the food was not worth it but they could keep the deposit we were asked if we would at least pay for our starters! No apology was received and we suggested that our deposits would more than cover the starters. We didn’t bother hanging around for pudding and all left feeling extremely disappointed at what we had just experienced and agreed it was the absolute worst dining experience any of us have ever had. Needless to say I will never ever return to this venue again. It used to be such a good place for food and being a true Brightonian I have visited many times in the past. They really stood be ashamed of themselves and need a little more customer service training. Thanks for ruining a bunch of very hard working NHS’s employees night.