Twelve Tellers in Preston

I love this building it’s an old bank, and it has so many of the old structures inside it still and the tall ceilings it’s really very grand for a Wetherspoons even the ladies toilets and the copper piping is very regal. The cheap booze is a bonus this is definitely one of the better Weatherspoons !

Very posh but the small fish and chips ?? What was that ? A sardine on a starvation. Was awful, chips were slightly undercooked. Any other spoons gives you a smaller fish portion, not a while one that was won at a fair. Rank rotten

Cheap and cheerful! Good drinks and food for the price. Quick service, but it can get quite busy at times. Lovely atmosphere too!

Can someone please tell the black guy behind the bar, the one wearing the bandana on his head that it's not a crime to be civil and be pleasant to customers 🙄You don't like the gig dude go move on and make someone else's night miserable 👌🏻

Waited an hour for the food and they had cancelled the order. Asked for steak medium to well done and it was red inside, won't go again 🙈

It's a Wetherspoons. Obviously, and old bank. It is large and spacious with several different seating options from separate tables to booths. The choice of beers was a bit disappointing as there were no dark ales available. We were catered for as they had on one of the few blonde ales we will drink Coach House's Blueberry beer. My wife and daughter both had the chicken bite basket, and I tried to have something different but ended up with a chicken wing basket and extra wings. I love Wetherspoons chicken wings. The food came fairly quickly, and it was hot. The service and staff were great Thank you.

Usually come here for breakfast. Today myself and a friend came for Lunch, had a main and then decided to order a pudding each. 15 minutes went by and it still hadn't shown, I asked a member of staff who said it was 'on hold' and that she will find out what was happening and come and tell me - well she didn't! another 15 minutes went by and I went to the bar ready to ask for a refund, by this time our puddings we being brought over. Ridiculous having to wait that long, and by that time the place was a lot quieter. Il skip pudding next time

Stylish looking from inside and great food

I’m not one to complain but I’ve never been so disappointed in a restaurant. I got the bbq chicken pizza, don’t get me wrong it was brilliant it tasted amazing but it was really sloppy as a pizza chef just by looking at it I could just tell it wasn’t made right. I picked it up and everything slopped of. I went to talk to one of the managers about it. At first he was very polite but when I said how it fell of he laughed and repeated what I said. He sorted the issue with no other issues. All the tables was filled with plates when we walked in. Other than that it’s considerably cheap and food was nice.

The usual great service and value for money !

It's okay. Nothing special BUT you get what you pay for.

Visited the pub yesterday 7th September. Went to sit at the tall table in the top bar. The table was absolutely filthy and sticky with spilt drinks. There were a lot of empty glasses on the table. There was a pile of salt pepper and vinegar sachets on the table as well as two bottles of Mayo. we manged to clear a space to clean and wiped a portion of the table. We were in there from about 1,30 till 3 and the table only got cleared just before we left but not even wiped down, It wasn't just this table a lot pf the other tables were in the same state. There was also a mountain of glasses piled up at the end of the bar waiting to be washed. We watched a lady come in and she ended up clearing a table herself and getting a cloth and sanitiser to wipe it down. The staff seemed to have no interest in cleaning tables although there were quite a few young girls wandering about taking food out. Do not know if the pub is having staff or management problems but if needs to sort itself out. The pub was nowhere as busy as normal when I have been in at that time on a Saturday but they could obviously could not cope,

Visited the pub yesterday 7th September. Went to sit at the tall table in the top bar. The table was absolutely filthy and sticky with spilt drinks. There were a lot of empty glasses on the table. There was a pile of salt pepper and vinegar sachets on the table as well as two bottles of Mayo. we manged to clear a space to clean and wiped a portion of the table. We were in there from about 1,30 till 3 and the table only got cleared just before we left but not even wiped down, It wasn't just this table a lot pf the other tables were in the same state. There was also a mountain of glasses piled up at the end of the bar waiting to be washed. We watched a lady come in and she ended up clearing a table herself and getting a cloth and sanitiser to wipe it down. The staff seemed to have no interest in cleaning tables although there were quite a few young girls wandering about taking food out. Do not know if the pub is having staff or management problems but if needs to sort itself out. The ppub was nowhere as busy as normal when I have been in at that time on a Saturday but they could obviously could not cope, https://www.tripadvisor.com/ShowUserReviews-g187062-d7646622-r524981437-Twelve_Tellers-Preston_Lancashire_England.html#

I went to The Twelve Tellers in Preston Yesterday. So many tables with empty glasses plates on tables leaving few to sit at. The table which I went to sit at was sticky and as for the menu well that was totally dirty and covered with dry beer! I had to wipe it myself, absolutely won’t be going back there. I felt for the staff there weren’t many. It is such a large establishment but few staff. I have been before a year ago and things have changed so much. The atmosphere was not the same as I remembered it the time I went before. I would love to be able to go and wipe every menu my self. That should be done at the end of every day ready for the next day! As for the food, the steak I had was tough and was the most expensive meal on the menu!

Service was diabolical, staff had a take it or leave attitude

At first everything was going fine then our food came and they forgot to bring out my sauce and side which I can sort of look past and but my partner had to go up to the bar to ask for it as there was no check back on the food from servers. I ordered a large pitcher just a little after ordering my food and that didn't come either until my partner again had to go up and ask for it for them to just bring out a normal size and at this point I'm too fed up to correct them..again...and i couldn't even drink it because it was way too sweet for a blue lagoon but maybe that's the way they are made here...probably wouldn't return as staff didn't seem to be too bothered about making blatant mistakes.

I visit this pub fortnightly, and have noticed a steady decline in the standards. The paper menus last night were filthy!!as we're most of the tables with uncleared dishes,glasses etc. We decided to eat in the outside area at the back,to be plagued with flying rats (AKA ferrule pigeons) jumping onto the chairs and tables and feeding from uncleared dishes.I mentioned this to our server that it might be a good idea to clean away some dishes as a hygiene measure, she took two glasses away and disappeared never to return.

Very busy but served quick, chicken panini, very nice.

Went to order all day brunch...to be told can only order all day brunch after 11 30....all day key words then when I ordered they unde charged me... staff not good..

Tue 20th Aug @18:00 family & friends(7) not overly busy. Late arrival for order After complaining about overcooked & cold food, manager couldn't even come out to chat and walked out after waiting 30mins. Will go Grey Friars or Postal Order where we were earlier in the day

Maybe we came on the wrong day, but it seemed like they were severely understaffed. We came on a Monday afternoon. Dirty plates and glasses were collected on one particular table and service was very slow. We ordered food and drinks together and the meals came out before the Pepsi and melted ice combos did. We realised later the app orders were being ignored, since my 7-year-old's gloopy ice cream soup took a while to arrive afterwards. Maybe it would be up to par with a different crew on a different day. On the plus side, Interior was interesting, and lots of seating available. May be too big for the amount of staff they had on shift though.

First visit in maybe six months, and my goodness how things have changed very much for the worse. Ordering via the app used to be a doddle here, but on this occasion I had to wait 30 minutes for my first drink (and only got that because I went up to collect it myself), but the next (and last) one didn't show up at all.... I had to leave after nearly an hour of waiting. Couldn't even find someone free to arrange a refund! Looking at recent reviews, this scenario wasn't a one-off - it's been going on for at least a month. The manager(s) responsible for this place - and those who oversee them - should be reflecting right now.

A great atmosphere on a Saturday night.

There's only one Spoons to beat this

My wife and I waited for 18 minutes but no one showed up to take our order, one waiter was on the phone the whole time we were there. He kept on looking at us but didn’t bother coming over or sending someone else. The place smells of alcohol and dirty. Bottom line is there are many places in town which are much much much better than this place.

Typical Spoons, staff pleasant.

Dirty glass 55 minute wait for bad quality drinks and forgot my chips

Prompt service from friendly staff. We only had Two pints of Amstel on a warm day they went down very well. Will definitely be returning on our next visit to Preston.

Great value as always. Good service 👍

Excellent, usual best fish and chips, and a very nice 8" pizza + favourite lager

We decided to visit before the Euros final kicked off so my experience is based on that. The pub was packed (as you'd expect) we sat down at a table and decided that ordering a drink would be faster via the app than going to the bar, this was a mistake. We waited an hour before I decided to just go to the bar and order our drinks at which I had to wait another 20 minutes to be served (at the front of the bar) the 2 staff they had on the bar had no regard for who had been waiting for the longest and just serve who they want (usually a girl is priority). After getting our drinks at the bar our table order still hadn't arrived, after two hours had passed I asked one of the staff who replied 'drink orders are about an hour wait' I said we'd been waiting 2 hours now and she said okay I'll go and look. She went and returned with our drinks almost immediately. Once we left just before kickoff (as we'd booked for the fanzone) to my surprise there were about 100 drinks all placed on the service area of the bar but nobody handing them out. Won't be coming back at busy times again unless you decide to employ some more staff to deal with it, having 2 staff on before a Euros final is bonkers.

Just because it seems cheap it doesn’t mean that it’s not good! Beer prices are amazing compared to other pubs. You know that you’re getting real value for money.

Terrible service 40 minutes for a drink has to be a joke :(

Popped in for a quick pint and had a few, too good for price and good service to just have one 👍

We visit the Twelve Tellers for an hour or so every other month and never once had any issues. The cheapness of ales on sale are truly amazing compared to other pubs. The place is popular but the service is usually quick.

A good Spoons. Can’t say I have any complaints other than… hmm … my order took about 10 mins to arrive. Not bothered at all but I know “some people” get bothered by that!

A 50th birthday family meet up .. we decided on here as Preston was central for the 18 of us ..Pre ordered a couple of days before. We arrived in time for a drink before..the table was ready and reserved.Our pre order had names on, and as each breakfast came out, the staff said the names.Every single order was correct, and absolutely nothing was too much trouble.Extremely decent food at amazing prices..18 of us breakfasts and drinks - £96. We all want to thank the entire staff, chefs, bar, waiting on and management. Superb..thank you all x

Didn't eat. Drinks are very reasonably priced for a city centre pub.

Terrible. I was served the wrong order but instead of apologising and admitting the mistake, they blamed me. Never offered to re-do the order or offer a refund. There are a few issues with this witherspoons. 1) it's dirty. 2) the service is poor and 3) customer satisfaction does not exist. For shame.

We paid a visit here for a few drinks when staying over for a couple of nights for Rockprest. It was very lively even though not overly busy. Dj played the right songs to keep people on the dance floor, we especially enjoyed seeing a man having the time of his life dancing to every song and not tiring.

We love it great staff nice and tidy and easy going a place to be and relax.

Have used W'spoons for years. Great choice of beers of all types and as always prices were excellent. Ordered some food - fish and chips with peas and when food arrived we truly thought children's portions had been served! The fish was very small and also overcooked and about 10/12 chips in total..oh well, good for cutting down and I suppose one gets what one pays for.

Absolutely grim. Dirty glasses with actual dirt floating in our drinks. Sticky tables and floor. Toilets are disgusting, especially the disabled toilet which apparently just stays open for anyone to use.. I have never smelled urine so strong, like the toilet hasn't been cleaned in months. The food prices have sky rocketed and the quality of food has declined.

Ideal for bottomless coffe and tea, cheap always specious

Good experience, fantastic staff. 👏🏻👏🏻

I have been here many times with family and friends. Food comes quickly as they serve you. Good food and I can't complain. Good astomphre.

Very big clean weatherspoons in Preston There at least 10 beers on Handpump and the staff are friendly and polite when serving the public On SaTurday, 24th June I revisited this weatherspoons I had a good, well prepared breakfast, and there was good staff on and a really grand choice of handpumped ales on today The place was a large place with good bars Well worth a visit when in Preston if want food and good real ale Saturday 15th June 2024 Today, we again visited this tremendous well kept spacious locals, weatherspoons This pub is a certain to visit for its great range of well-kept guest real ales on handpump Nothing has changed from. My last visit above wrote about when drank in here

To be honest reasonable price beer is why I come into Prestons Wetherspoons....I mean Leffe, Abbot Ale very reasonably priced. Food is ok...wouldn't expect gourmet at these prices. Close to bus station and transport routes....and defo first meet pub in a night out

Very large place lots of room very clean easy to get around on my disabled trolly facilities were super clean. Parking was bad not insurmountable

Cheap as chips food and drinks. You need to be selective with what you opt to drink and eat, but if you get it right, you're onto a winner. If you go when it's busy it has a great atmosphere, but it's sometimes too hard to get a drink, as there's only one bar for such a large pub.

Omg. Remember the DJ years ago played amazing sets and got everyone bouncing. Place used to be packed. Saturday night seemed very flat. Not at all like it used to be. Shame.

Food hot we had breakfast service friendly would go again when in the area

Best weatherspoons breakfast for quality & we've had a few 😄

It's a good average spoons, top of the brand!?

Food has gone downhill fast this last year. Bar staff very friendly. Atmosphere average for a spoons.

Excellent food and drink complimented with good customer service.

Always love going to twelve teller's after doing a long walk from Accrington. Service, food and everything else is good. Nice cheap pints and even better when they come to your table after ordering through the app.

Very sadly it has gone from fair price to quality of cooked food, to yesterday evening and previous Sunday where in the most part was not edible. Mashed potato had skin over portion, steak and kidney was a very small shrunk up suet casing with hardly any filling of steak/kidney, infact two tiny bits of meat and very little couple slices of kidney. Gravy disgusting. Then yesterday, onion bhaji was first given as 1 when should of been 2 with samosa and it was completely cremated asked for replacement, then new portion still was cremated and totally inedible. Portion rediculously small too Only saviour to our meal was the drinks, cask ale and cider good.

Quick and brilliant service, plenty of quality ales and great staff. I'll definitely return in the near future.

An outstanding Spoons venue in a gorgeous former bank building. There's always a solid selection of cask beers at unquibblable prices. Sunny days can be enjoyed in the rear patio garden area. The staff, whilst business-like, are usually polite enough. The toilets will help you a good way towards achieving your daily 10,000 steps, but are spic-n-span. Hat-tip to the team & Sir Tim.

Service slow during Saturday afternoon 3pm but great atmosphere place was buzzing

Helpful people always on the ball.

Great food at brilliant prices and excellent service

Good choice of real ales, decent wine, food fine for the price you pay,and the same in all Weatherspoons, you get what you pay for,use often.Went to a pub in Bamber Bridge a few weeks ago,fish and chips and a pint just short of £20, Fish and chips and a pint in the Twelve Tellers just short of £12 and so much better.

1hr 15mins for drinks to arrive 45mins for food to arrive and it was cold

Me and my partner walked in here 50 mins ago and ordered 2 drinks each on the app. Drinks still not arrived. Been sat here waiting nearly an hour, yet I've seen people walk up to the bar and walk away with their drinks within minute. There is no way to cancel an order on the app so we are stuck here indefinitely. Rubbish. Will be leaving whenever they finally arrive.

Big group but required to show receipt for every order

As the name suggests, the site had previously been a Bank / Banks, and it feels like one when you enter. The building was previously The Preston Savings Bank. Feels dated to me, but I guess it gives it character. There is on-street seating at the front and smoking and non smoking at the rear. In all honesty not one of my preferred Wetherspoons.

Lovely venue, and one of the more interesting Spoons. Food is of very low quality and reminded me of why I don't normally eat at a weatherspoons. But great place for a drink

we went out last Saturday night at midnight to celebrate my granddaughter 18th birthday she had her frist official drink and enjoyed herself xx

As expected from a Weatherspoons. No frills.

Bargain food . Good service. Drinks cheap. Great coffee machine. Fill up as much as you like .

Why are the drink prices so different from Preston to Fleetwood???

Great food , good prices and excellent staff who were having to throw 2 idiots out. Be kind to bar staff.

Typical spoons pub. Good selection of well kept cask ales. Due to the nature of the building it can get quite loud with voices echoing around

Good weatherspoons decent beer full of characters

Called in twice yesterday. The place was quite busy both times. Order was quick at the bar and delivered within 20 minutes on the first occasion (Southern Fried Chicken wrap and soup) and 10 minutes on the second - lovely sirloin steak. Very impressed.

Great service. Staff are marvellous. But I wish those customers insisting on vaping inside could be asked not to do so. It's very off-putting, especially when eating.

Very good food, large selection and reasonable prices. Were there once for breakfast and lunch. Fast and friendly service.

Fish and chips was excellent. But they had forgot to send my drink and had to go chasing for it after my meal. The place is clean but a little too dark for me. Not enough natural light. Ok for what it is though

Really poor experience from the bouncer, went with a group of women in early 20s and felt very intimidated. Would not recommend.

Order on the app try to collect my drinks to save time my table is on screen one I have receipt on my phone screen but a jobs worth member of staff won't let me take them😡

Great night out. Food and drink is great for the money

Impressive building for an old bank.

An old bank in a busy area of town. Very quiet due to a limited menu caused by a problem with freezers. Good selection of ales

really lovely service from the bartender with the curly hair and glasses, very friendly :) thank you! ☺️

Food was well presented and enjoyable. Service was friendly. Atmosphere felt a little dead. Some music would be nice.

I was there last night..good Friday. I paid for on the weather spoons app a large pitcher of woo woo when It arrived it was a small pitcher and half full. Also in the outdoor seating area there was a part empty pitcher with a sharp knife sticking out of it. The service was really bad too. It took over 10 mins to get one drink and the bar wasn't busy at all

Absolutely massive Wetherspoons in Preston! Great atmosphere and place to hang out and get drinks and food! Close to the city center makes it nice location!

Good atmosphere a decent choice of beers and plenty of characters

First time visiting, and you can't believe how big this place is inside when you walk in. Good value drinks as always and fast friendly service. Drinks tasted even better after winning £80 on the bandit 🎰

Had drove up from London to Preston on Friday night and arrived in Preston city centre around 11pm. We wanted a drink and bite to eat and thought we would go JD Whetherspoons, however there were two scruffy bouncers at door that refused entry for both me and my husband cos we had trackies on. You are in Preston not Mayfair lol

Didn't have any food, we did have a drink. Nice place .

Very large witherspoon pub, a bit fancier than normal. Good selection of beers on tap.

Worst food. Traveled from Blackpool. Ordered steak medium, came charcoal on the plate with six chips and nothing else. Ordered bangers and mash and got a microwave meal. Staff are walking round daft drinking bottomless pepsi’s😂😂 absolute comical. Will not be returning.

It's a Wetherspoons. You know what you're going to get

Staff friendly.. Will visit again

Poached Eggs were pre made and cold .although the salsa was fresh ! No atmosphere Staff had attitude,menus all sticky ..only for a free refill on HOT semi decent coffee it would have been 1 star 🌟

The portions have decreased massively. We normally come one Saturday a month. The gravy portion has more than halved for the pub classics meals and the usual chocolate fudge cake has been swapped out for some dry rock hard slab. Fuming

My recent visit to J.D. Wetherspoons' "Twelve Tellers" in Preston left much to be desired, earning it a three-star rating from me. While I enjoyed a nice coffee and a satisfying all-day breakfast with my girlfriend and her mother, there were several notable drawbacks that affected our overall experience. First and foremost, the recent nationwide price increase was disappointing. While I understand that businesses need to adjust prices, it was still a downside, especially when compared to the value we previously enjoyed. The atmosphere of the establishment was another letdown. Instead of a welcoming ambiance, we were met with a lackluster atmosphere that failed to create an enjoyable dining experience. The dim lighting and dreary decor did little to enhance our visit. Service was another issue we encountered. The staff seemed overwhelmed and understaffed, leading to slow service and delays in receiving our orders. This detracted from the enjoyment of our meal and left us feeling frustrated. Lastly, the unpleasant odor of stale sweat and spilled alcohol permeated the air, further dampening our experience. It's disappointing to see hygiene and cleanliness fall short in an establishment of this caliber. In conclusion, while the food and beverage offerings at Twelve Tellers were satisfactory, the overall experience was marred by increased prices, poor atmosphere, slow service, and unpleasant odors. These factors ultimately led to a three-star rating for this J.D. Wetherspoons location.