Costa in Preston

Stopped off for the osprey charging point nearby on our way down from Scotland. Lovely staff helped me look for my phone that I thought I’d lost! (I was very tired!) delicious lemon tart and a cup of tea. Thanks!

Extremely clean, friendly coffee shop on Queen At Retail Park. There is a drive thru if you're wanting coffee on the go. Otherwise the shop itself has many tables for you to comfortably sit. Baby chairs are available as is outside seating. Like all Costa stores it has a phenomenal array of cakes , biscuits and savoury food.

Had a warm drink while taking shelter from the rain.

Ordered a panini which I have had multiple times and different costas but this one took a turn for the worse. Within 5 minutes my lips swelled to the point I felt I had had lip filler. Don’t risk the tuna panini unless you are close to a Tesco pharmacy for antihistamine

I’m normally not a Costa fan. But this one I really like! The staff here are always lovely, and my coffee is always made perfect. Great atmosphere to bring a laptop and do some work.

As a vegan I was really disappointed in the extremely poor availability of food that I could purchase. There was ONLY ONE vegan option in total which was a fruit bun... Simply not good enough. Plenty of Costas offer vegan toasties and cakes so I don't understand why this one doesn't. This review is no reflection upon the staff who were friendly and welcoming.

Don’t eat a cornflake nest as they are stale and apparently they are all like this..🤮..no refund will be given by the rude staff once you’ve tried the item even tho that the only way to find out it’s actually soft and chewy not hard and crispy like a normal cornflake cake nest is.

Best coffee shop in Preston I been for long time Best staff thank you for all of them

Very good shop but prices are getting silly now. Only £1.49 at McDonald’s.

This chain is consistent and always seems to deliver solid quality. This particular location is special because of its excellent location and extended hours of operation — until 21:00 most evenings, which I certainly appreciate.

It's a Costa you know what you're getting

Don't believe the opening times. They close an hour earlier.

Costa is my favourite coffee shop to visit when I’m out and about. Fab cakes and food and the staff are always friendly 🙂

Earl grey tea... Very weak... Nothing special about costs Preston. Found it too cramped, especially where we were sitting. Table wasn't cleaned. Had to wipe it down ourselves. Staff weren't too friendly kinda weird more like. Prices for early grey tea £2.65,

Waited a long time to get served. Only 2 members of staff Tables full of dirty pots Order nearly made incorrectly. Non smiling staff but am not surprised.

Sorry but cannot do a proper cappuccino or espresso in this country..not only Costa. Overall not bad.

I'm here every week and the service and the staff are lovely . They always make a great brew

Good coffee shop with good parking .

Busy costa, staff are friendly and food made quickly. Cant complain!

Very disappointing!!? The chairs n seating are badly needing Renewing n ALL of the stores even Buckshaw store is same !!! Shame its letting your stores down !!??

Lovely staff ,very helpful. Clean and hygiene 100% .,plenty of parking and seating indoors and outside

A lovely cup of coffee. Service was very good. Cafe was clean and tidy. A young lady called Lydia served us with us smile. We will return

Went to this drive through for drinks. The staff member taking the order kept shouting she could not hear my order due to heavy rain. My order was wrong and ended up with a blueberry frappe with cream and not the bubble tea ordered. I'm vegan so why would I want cream! Waste of time and money. I couldn't return as the rain was heavy and retail park busy. Costa customer services not available so not contactable. Thanks Cost, I won't be returning.

Lovely staff and clean ,helpful with families and always helpful towards customers. Explaining everything and not rushing anyone

I came into costa and I was in a queue for like 20 minutes when it was my turn and I orders a cod drink and the staff member said we don’t do cold drinks at the moment And I walked out of the. Shop. And never. Go to that one it rubbish they need to put a sign up to say that we don’t do cold drinks at the minute.

I had a lovely trip to costa. Bought some lunch, and had a nice visit with some family. Bought several drinks. £100 parking fine! Where are the signs, Costa!?

I am a frequent visitor of this Costa branch but was shocked when i came home to a £100 parking fine from 'Euro Car Parks' as i 'overstayed my visit' (How welcoming !!) I decided to do some university work this day and bought a hot drink, toasted sandwich and a cake, as i knew i would be there a while. What i didn't know (Due to an absolute lack of signage both within and outside of costa) is that my parking was being timed by the second and despite tables with plug sockets being available for customers to work on, I was going to be fined for being a local, loyal customer to this branch and buying my entire dinner from here whilst working. One thing is for certain i wont be returning. I will go to Starbucks in Deepdale to work from now on as it has non timed parking for customers. Costa should make this clear to customers who wish to sit down and work as it isn't made clear anywhere in store !

Tried visiting here twice in the past week over the lunchtime period, both times went away empty handed (and empty stomached)! The queue was horrendously long and the tables were filthy, mugs were just piled up. Maybe this week was a bad week to visit...I had to abort my mission for a caffeine fix and make do with a cold brew from ALDI next door!

Visited here a few times, appears very understaffed, always busy, tables wobbly, dirty, always have to clear away before can sit down. Have to tour the shop to get out due to the layout and chairs seeming to get put anywhere. I love the mc d ad where it says they don't charge extra to put fancy pattern on your coffee, we'll visit this Costa cos they don't give fancy patterns, they don't give you a smile either or listen as they parrot questions to you from their droned set piece, don't go in with your own view of how you are going to request your coffee cos you will get shut down and asked everything you just said, they will then repeat this between themselves from till to machine, if one member of staff dosent hear the other they won't look to the customer for confirmation (obvs this robot is not on customer sevice/interaction) What you do get here is..... Nothing like the adverts, questioned to the last inch of your Frayed temper if you want 'special blend' no thanks il just pay £3 for un special, cakes, pastries? With or without fly sick? Any hot food, yes please but this will be ready and cold by the time your coffee is ready or, if you dare request it to be reheated then you will receive it slapped in front of you, burnt and a death stare just in case you think to complain, if they say sit down and they'll bring it over be prepared for it to have been presented to about 3 other people (just testing to see who is honest or who just list the will to live and will have anything offered) before it's plonked in front of you. In short - give it a miss, unless you want to hear the interviews of numerous people being held, no longer a coffee shop but office space for many

Came into the costa to get a take out coffee before travelling back home. There was abit of a que. Once at the till there was a barista who was in training, she had excellent customer service skills! however two members of the staff who stood out for me was will & natalie not only was the training the new barista but still coping with the orders! will & natalie was very professional, attentive & friendly! I could not fault either of them!

This Costa always strikes me as being well managed as the service and quality is always first class.

Usual Costa experience, however the staff were very pleasant and polite something I struggle to find anymore.

Great coffee at a brilliant location and the service was welcoming and friendly. It has a drive through as well if that helps!

The manager Dave is brilliant at sales. Me and the partner only went for 2 cold coffees and I ended up spending £17 and getting food as well. He's too good at his job! Fantastic service and really friendly staff. I'll be back here again! Love the drive through option as well! Food was piping hot and really tasty as well. Best costa in Preston!

Milk left to stand in the espresso machine so that it stewed, was not emulsified at all. This made the drink bitter and over heated. Coffee was not drawn for an appropriate amount of time so the crema was non existent. Also of note was the sheer volume of dirty milk jugs sat in clear view. The one on friargate can get this right, why can't this branch. You literally have one job. The fact your uniforms state Barista on the back is honestly an insult to the profession

stopped by for a couple of hot chocolates before checking into the nearby Travelodge, Very friendly staff and excellent service. Would use again

If you know costa this is much of a muchness. Plenty of parking as it is on the retail park, has a drive through order point too- very easy access. Reasonable priced coffee, plenty of seating indoor and outdoor. Floors and toilets unclean though. £8.00 for two soft drinks, crisps and hot choc.

As someone who has spent 50+ year in Canada, getting a decent cup of coffee can be a problem. The Starbucks "tall bold" gets you nothing but strange looks. Still haven't figured it out that I don't mean a double espresso and tall is a, I don't know what, in Britain. Americano doesn't quite hit it. And cream in a British coffee shop is unheard of. You're lucky if you can get 2% milk. Finally hit on the fact that Costa could get you a decent cup of coffee if you asked for a late. This Costa, which had only just opened was great. The management fell over themselves trying to help. They even gave us samples of different types of coffee. All in all a great experience which I would recommend to anyone.