GastroRanking-logo
Score
OpinionsNoteTripAdvisor22.0

comment_iconOpinions

Pretty disappointed. Queued for 15min for hot drinks for an organised firework display. Lady on counter shouts down the very long queue she would only be serving for another 10min due to the fireworks starting shortly. Literally 2min later she announces she is finished. Understand there needs to be a cutoff, but basic time keeping and customer service would go a long way… incredibly a few minutes later after most of the queue has dispersed, including myself, she was serving again… Fireworks didn’t start when she was expecting I suppose, very very poor.

site_logo

top_travellers_117 . 2023-11-03

MORE AT TripAdvisor

Well laid out tea room with some outside seating serving a range of hot/cold drinks and snacks with very pleasant staff.

site_logo

johnhp702 . 2023-06-09

MORE AT TripAdvisor

Similary restaurants in West Midlands

restaurant_img
3.1

968 Opinions

location-iconBy Pass Road
Other cuisines
outdoor_seating_185131takeaway_185131delivery_185131

Lovely, helpful staff and standard Starbucks drinks

restaurant_img
3.5

12 Opinions

location-iconStation Street
Other cuisines
outdoor_seating_199064takeaway_199064delivery_199064

My friends and I went tonight and we watched the man blow his nose and then touch our straws when making the milkshakes, another man emptied the bins and continued to make puddings without washing his hands, they used water only to clean their utensils. Didn’t help that it took ages for them to make! Utterly disgusting! Put us off our milkshakes so we ended up leaving them!!! Never go here unless you want to catch an illness !

restaurant_img
3.5

64 Opinions

location-iconTrinity Road
Other cuisines
outdoor_seating_240005takeaway_240005delivery_240005

Usually a top place to eat. Cafe staff are exceptional as are most the staff there, with the exception of Mr Vest the store manager. But on this occasion there was a bird flying around the store. I didn't realise until id finished my coffee and cake. They were still selling food and beverage to be consumed on site with a bird in store.

restaurant_img
3.6

805 Opinions

location-icon27 Swan Walk Coopers Square Shopping Centre
Other cuisines
outdoor_seating_328498takeaway_328498delivery_328498

Whilst in store after ordering 2 iced coffee’s we were handed our drinks without lids. My partner very politely asked if we could have lids for our drinks and the member of staff very rudely replied ‘if we had lids I would’ve put one on’. Being an assistant manager in retail I would be appalled if I heard any of my staff speaking to a customer like this.

restaurant_img
3.8

627 Opinions

location-iconDuffield Lane
Other cuisines
outdoor_seating_143956takeaway_143956delivery_143956

My partner and I have started popping in recently since the new landlord has taken over. Having read the recent comments I wouldnt take any notice of them, I have been local to the area for years and sadly it’s just one of those areas where certain people do not like change. There is always a good atmosphere, beer is good, we tried the steak night last night (Thursday) and we’re really impressed! Locally sourced Aberdeen Angus steak, beautifully cooked, plenty on the plate and very reasonable! £27.95 for 2 steaks (sirloin) and a bottle of vino, extremely good value and no scrimping on quality. Keep up the good work 👍