Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 311 in 331 in East Staffordshire
Nº 67 of 68 Other cuisines in East Staffordshire
Opinions
Pretty disappointed. Queued for 15min for hot drinks for an organised firework display. Lady on counter shouts down the very long queue she would only be serving for another 10min due to the fireworks starting shortly. Literally 2min later she announces she is finished. Understand there needs to be a cutoff, but basic time keeping and customer service would go a long way… incredibly a few minutes later after most of the queue has dispersed, including myself, she was serving again… Fireworks didn’t start when she was expecting I suppose, very very poor.
top_travellers_117 . 2023-11-03
MORE AT TripAdvisor
Well laid out tea room with some outside seating serving a range of hot/cold drinks and snacks with very pleasant staff.
johnhp702 . 2023-06-09
MORE AT TripAdvisor
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1002 Opinions
Worse visit I’ve had. Ordered a small strawberries and cream Frappuccino at 13.15 and at 13.40 it has still not been made. In that time she has made 4 drive thru orders and made 5 lots of hot drinks. Only one staff member making drinks and one member of staff in the kitchen. It seems drive thru orders take priority even when being placed after mine. Will not come back when the store is this short staffed
815 Opinions
Busy area, coffee regular is so large but nice, staff very friendly.
1007 Opinions
We visited The Apple Tree Coffee Lounge on March 24th and were warmly greeted by cheerful, smiling staff as soon as we walked in , such a lovely first impression! We ordered two slices of Jammy Dodger cake, a fruit scone, and two flat whites, then headed outside to relax in their lovely outdoor dining area. Our order arrived in about 10 minutes, which gave us just enough time to soak in the peaceful vibe. The cake was absolutely beautiful, soft, moist, and full of flavor. The flat whites were strong and smooth, just the way we like them. Everything hit the spot perfectly. Would we go back? Absolutely. This place is a gem. 10/10 – Highly recommend! MD Reviews
2130 Opinions
Had breakfast and dinner here whist staying at premier inn next door as part of meal deal. Choice and quality of food good and very good service.
304 Opinions
Really bad service. I ordered online and waited for 2 hours for my food to arrive. I phoned them to ask about my order, they said my food is on the way. After another 30 minutes, I phoned them again they said they don't know what happened with my order. So my food never arrived. 😏