The Water Bridge in East Staffordshire - Phone Number, Reservations, Reviews

Went to this place for my daughters 5th birthday dinner. Staff decorated the area so well and left quiet alot of thing on the table like goddy bags balloons etc. Service was spot on from all the staff including the sweet girl who served us. 100% recommending and coming back. Just call and tell them I'm advance about the occasion and they go above and beyond to make it special xxx

Karon p was amazing thanks a lot <3

Good value pub grub and great service from Karon! Thanks!

Amazing team members always greated by a friendly face ... nothing is a problem. Met this weekend by the lovely Karon. We have discovered that the restaurant will be closing to the general public and only open for hotel guests. My 87 year old grandma is gutted as she for many years has met her friends here each week. Can't understand the decision to close ?? It is always busy with the local community who for many years have supported the pub.

Stopped by here for late lunch with my wife after travelling from Norfolk to Stoke, there is a bit of building / ground work going on at the time ( June 2024) and wasn’t sure even where to put the car. Anyway greeted at the door by very friendly staff member and seated and orders taken. For a Friday around 5pm not that busy just a family on one table and two couples having a drink. Place seemed nice and clean, food came nicely prepared and hot and a couple of drinks with meal. Not a lot of atmosphere as pretty quiet. Staff made sure we were catered for and were very good. All in all an ok stop. ,

This was a mix grill, I swapped chips for a potato but the chicken gammon and rump were tiny and the smallest I have ever had at any chain. Service great but the food size very very poor

Thank you Karon P for the quick and friendly service

Sharer plate was amazing and piping hot Drinks were tasty and all reasonably priced Good place to pop in for a nibble Karon.P was such a lovely host

Very good service from Karen. Good quality pub grub. Men’s toilet needed maintenance. Why must there be a tv blaring when no one is watching? A ubiquitous feature of modern restaurants destined to deter those who’d like to converse with each other during their meal.

Lovely delicious food & friendly staff.

Went in for a breakfast only to be met by the rudest young lady I've came across in my life , I requested a table out the way to enjoy my breakfast only to be told you get sat where we sit you if you don't like it leave, I was gob smacked never have I had this kind of attitude just requesting a table , so I took my money back with some more attitude from the member of staff an left , I won't be using this place or recommending it to anyone very disappointed, but never mind there's always somewhere else to eat

Karen p was do helpful and accommodating

Please do not be fooled by the motorway services next door which were a a bit...unloved and the uncut grass. Walked inside (staying in P.Inn hotel next door for work) and the restaurant was absolutely spotless. Greeted by Karon.P. with a big smile and pure sincerity (thank you Karon). The staff, service and food were amazing. Top marks to the team on all counts.

Lovely warm welcome from Karon when we arrived. She was very attentive. Meals were served quickly, well presented, and very tasty. Karon showed an interest in where we were from & was very good with my 16 year old nephew. All in all a lovely pleasant stop on our long journey back to Scotland.

Staff couldn't care less, clueless and disinterested

Well. Where do I start? After my wife & I had decided to go out for a late Sunday lunch/evening meal, we had been advised that this place did carveries, so decision was made. We arrived at a little before 5pm & were immediately advised that the carvery had just been removed from the serving area (bearing in mind, it's advertised as 6pm that it stops n Sundays). We decided to order from the menu. My wife had smothered chicken & I had gammon. We had an additional side order of beer battered onion rings between us. The food was OK, just could have done with a little more food as the gammon was quite small. We then had a dessert each & we both had the caramel apple Betty with ice cream, what an absolute disgrace. The slice was probably enough for a child & came with 1 scoop of ice cream & at £6.09 per person, the serving was an absolute disgrace. We had 3 drinks between 2 of us & the bill was just under £52 total. Now, look I know prices have gone up over the past couple of years, but these prices were absolutely shocking for what we were served. I now know why we don't go out very often. It would have been so much cheaper to have ordered a takeaway or even go to the curry house a little later.... Again, after receiving the food we got & then the bill, it's no wonder that this place is closing down, especially if that is what they serve their customers at them over inflated prices. I can honestly say that we will not be going back here between now & it closing down at the beginning of July 2024. Extremely disappointed & we were still very hungry after getting home, less than 2 miles away I hope other people get better portion sizes

Great place for family fun ,or shopping courtyard with shops cafe , and Artisan Farm shop.

What a disappointment. The website advertises breakfast until 11:00am at weekends. We arrived at 10:40am on Saturday to be told that they had stopped serving because there was no food left!! A wasted journey for us. Maybe we should have realised when we arrived. The car park and surroundings were shabby and unkempt. The sign is broken and there were damaged electrical light fittings outside.

Carvery is decent but the place looks really quite run down and needs a refurb

Been In here a couple of times service is great food is nice

Really good food with Really accommodating staff

Really nice place with excellent gluten free options

We have been going for a Sunday carvery most weeks now,very freindly staff in there,they do anything to help

Food was ok and a good choice. The fish and chips was a highlight . The staff were all great and a credit to the place.

Very much in need of a updating looking very washed out price of food is OK. Food was warm table could have been better(cleaned) as only two couples in outside looks very tired.

Our first visit today for a family meal. Excellent service - shout out for Hannah, who was very friendly and attentive. Delicious carvery and desserts. We will be back!

Another night working away and tried this place for the first, but not last, time. Didn't get to see much of the restaurant because my table was near the entrance but the staff were friendly, quick to seat me and the food was fine.

Came in for a meal with my friends and really enjoyed the food and service , was served by Rana and received great service .

Food was good, standard pub food. Service was excellent, which added raised the overall experience to 5 star. It’s a very handy stop off point on way to or back from Alton Towers before the long day of coasters or the drive home.

Food was standard pub grub but tasty with good variety. What made this place was the service. Very attentive and friendly waitresses. Also stocked a great choice of gins!

Quick meal during transit. Fish pie was yummy. It was late evening but they served us well

Staff very friendly and helpful. Had a lovely 3 course meal with a drink. Good selection of drinks. Plenty of parking.

The carvery was plentiful and a very good assortment. But what let it down it was just warm .and the gravy too thin .

Really enjoyed the food and the staff are so helpful and friendly our waiter was Alex, so lovely and couldn't do you enough for you, definitely 10\10. i would certainly recommend.

Not a good experience. Staff were very friendly but mixed grill was dripping with oil .

First visit. Have been to table table in Derby. Food a bit better here. Both enjoyed it.

There was nothing we could fault with our meal here for my daughter’s 16th birthday. Carvery was amazing and the service was exceptional. The staff were so friendly and helpful and really went out of their way to make our lunch special.

The people are nice, the food's OK but the place needs a refurb. Chipped paint and stained carpets etc.

Went for Christmas Dinner, never again, it was the worst dinner ever. Never ate it. The starter was OK. That's it. No refund offered for the Dinner.

Very good food, reasonable prices and exceptionally good staff. Enjoyable experience. Separate gluten free menu.

Had a lovely Christmas ☃️ 🎄 meal with friends. The food was lovely.

Went with partner, really great

27th December 13:00 Treating my husband to lunch for Christmas. We both ordered from the festive menu. I had the Turkey dinner and hubby had the Christmas stack burger with extra roasties. Both dinners were so generous in size. They came out quite quickly and we're both piping hot. I did ask for extra gravy, but that's me. I like lashings of gravy. Sherry Trifle for dessert. Really enjoyed our experience here and would highly recommend

Good food, good service, pleasant atmosphere!

Always a great carvery. Been many times, never a bad meal.

Eden was fantastic host! Will return.

Amazing food great atmosphere. Even better our host eden !

Good place for a drink, coffee or meal. It's getting a bit tatty inside now, the furniture is looking wornLoos are clean and well maintained. The staff are really friendly, helpful and the food is good. Plenty of carparking too!

Great place for breakfast, £9.99 for me and 2 children all you can eat. Value is amazing.

Best Advice, especially for Pensioners, families or on a Budget. Go from 12am & order before 6pm for any 2 main meals on a meal selection, from Mon - Friday. Very Clean & EXCELLENT Value.

We decided to come to The Waterbridge to celebrate a 40th birthday, a 72nd birthday and a wedding anniversary as a party of 14. Even with us running late, due to traffic, the service and team was spectacular. Food was delicious, service was quick and efficient and all staff were very friendly. The added touch of flowers for the occasions was lovely. Our server, Hannah, was fantastic, friendly and helpful and made our Sunday dinner wonderful. Would highly recommend.

Food arrived before drinks. Chips a little cold Staff very polite and helpful

Great all you can eat breakfast for £9.99. Great service - especially good for gluten free.

Had a great meal here tonight, Eden was absolutely lovely and was so attentive and helpful.

My other half took me here one Friday night. Staff were happy & helpful. Food was nice to. Would eat here again.

We stopped in here for dinner and a drink while staying at the Premier Inn. The service was great as was the food.

Thank you to KELLY for looking after us and giving us the best customer service ever! Food was perfect and as regular customers we have never had a problem here. Highly recommend!

Nice pub, but very chain type in how it performed.

Lovely place friendly staff .. always stop here on the way back from Alton Towers x

Food was good and service was good.

Very expensive and food was very average. Staff were grumpy about other staff and told us that which was not very professional. Lots of food was off the menu too

Pleasant staff. Distinct lack of pasta on the menu. Smothered platter is a winner, although heart attack on a plate.

Stopped in for dinner after a day at alton towers. Table was booked but had to wait over 10 minutes for a member of staff to come over to the queue of people wanting to be seated. Food along with drinks have to be ordered at the bar. As we were seated we were informed food would be delayed for 30 but no more than 40 mins. Food ordered and took over an hour to arrive even after chasing at the 40 min mark. Food was good, hot and as expected Staff friendly and helpful but clearly under staffed for such a large pub with a premier Inn next door. Would likely not visit again

Not visited for a while, but glad we did . We stopped for breakfast whilst on the way on a day out. Very friendly staff, as always, and good choice of food. Will certainly call again

I would normally not post rather than post a bad review, but I'm going to make an exception here because I think its easily fixable. Its a pub chain attached to a budget hotel so food should be cheap and cheerful. No problem. Travelling in a group, we ordered starters and mains individually, would you like us to bring the food all together - yes please ! Mains arrive. Erm. Where's our starter ? They come back - aren't these your mains ? Yes, but we don't want them until we've had our starters. Come back again, now we're offered our mains AND starters. What ? But you said you wanted your food all together . . . Seriously? Right, lets have it, our mains were by now 10/15 minutes out of the kitchen, my steak was now stone cold, it hadn't been kept warm. Legendary Premier Inn Breakfast. Oh dear. Normally I like slice of toast, fried egg, a sausage, a rasher of bacon and some mushrooms - job done. Mushrooms. Oh god. Have they been done in an air fryer ? All dry and shrivelled. Whats that orangy brown liquid in the bottom of the dish ? Pass. Black pudding. Yaay ! Wait. Large slices, are they bloating why do they look sweaty ? Pass. Sausage. Okay I do prefer them slightly more well done, found the best one in the dish. Bacon. Looks like discount supermarket wafer thin strips. Are they cooked ? That portion of rind looks yellow. Pass. Fried egg. OMG. Seriously? You put those out ? For human consumption? Pass. Okay, how bad can powdered scrambled eggs be ? Sausage. First bite, this is Cumberland. 2nd slice, wait, is that pink ? Sniff, is this off ? Pass. Slice of scrambled egg, right, 2nd slice, wait, is the centre of the egg grey tinged with green ? So . . . Bowl of fruit and two slices of toast for breakfast it is then. Bottom line. I think this is a Management oversight issue, or rather a lack of. Staff were cheerful enough but I got the impression they were working unsupervised. It takes a Manager to give staff a bit of direction - send that back, of course diners want their starters before their mains. For breakfast, Chef, that food isnt of a decent enough standard, take it back and redo it so guests have something to eat. Its an easy fix, hopefully this gets resolved . . .

We had an amazing time at Table Table, felt really welcomed for all three nights (dinners), great service, great food. A big special thank you to Daz who was amazing!!!

Great service from helpful staff. Food itself is mediocre for dinner, and on the poor side for breakfast.

First visit. Very nice place with friendly staff. The food was very good and the selection on the menu was also very good. Good choice of drinks and the draught beers were kept very well.

Stayed at the Premier Inn for two nights and bought the meal deal of breakfast and evening meal. It's difficult as the evening Meals were very nice, staff friendly, nice experience, the breakfast however was a different story, they were short staffed but wasn't good. Could say a few things about it but will take staff shortage into consideration, only thing I will say or ask is how can a fresh tray of fried aggs that come out all have hard yokes? A chef can't fry an egg?. Sure it would be a better experience fully staffed as evening meals were good.

Was greeted by the very personable and friendly Kelly who handed over to the extremely helpful Daz, who went out of his way to ensure my sister and I had an enjoyable meal and experience at The Water Bridge. My sister ordered her steak medium to well done but it was completely overcooked. However, Daz immediately set out to rectify this and, although she had to wait a little while, a new steak was supplied which my sister described as perfect! Our meals were delicious and the sticky toffee pudding was to die for - best one I’ve eaten for ages. Could’ve done with more ice cream though! The best thing about this visit however, was the service. Daz was friendly, helpful and attentive to our requirements. I understand they are trialling bar service instead of waiter service but, given this experience, that would be a great loss.

Having reserved a table for 5 on the evening of 23rd June for a family occassion, we arrived on time,only to receive a 'frosty welcome' No 'Good Evening, welcome' just 'have you reserved a table'.! We were taken to the table whereupon the service continued...

Great kids menu options - healthy pasta and vegetables. Curry was excellent. Staff were attentive and friendly. I would recommend if staying at the prem inn.

Went to the water ridge this afternoon for a family meal for Father’s Day. Angel out waitress was fantastic and made us all feel very welcome. Excellent food and a lovely afternoon out

It’s a pretty simple concept…if you have a lots of bookings at the same time and a kitchen that can’t cope you are going to turn out crap food and have unhappy customers. We have stayed at the premier inn and used the water table...

Very lovely food, I loved every bite. Would 100% recommend to others to try. Also our waitress Lauren was extremely nice and friendly.

Quick, friendly and polite service. Slight mishap with an order of sweet potato fries but aside from that easy place to stop and eat if you're passing by.

As a family of four we thoroughly enjoyed all of our menu choices. Both food and service were excellent. Our server Emily was friendly and professional. Would definitely recommend!

Came here after a day at Alton Towers, food was lovely and service by Lauren was outstanding ! Highly recommend ☺️

Lovely vegan food and Amazing service! Lauren went above and beyond for us and our daughter! Thank you!!

Visited late after a day at Alton towers, what absolutely made it was the exceptional service by Lauren! She really went above and beyond for us, nothing was too much trouble!

Very friendly lady called lauren serverd us . Polite and prompt service. We have a coeliac member of the family and the restaurant were very accommodating. Would visit again !

Good, quick service but my child’s macaroni cheese was not nice. I enjoyed my smothered chicken was good. The Baked cookie s’more we shared was small but enjoyable. Great service but portions were tiny.

Fantastic service and great food! Thank you Lauren and Sarah for the great service. We really enjoyed our meal.

Service was excellent, food was great. Even though it was busy, the meals arrived in am appropriate amount of time. Just a really pleasant experience. Nice clean restaurant.

A lovely breakfast and great service. Staff did well bringing everything for table service. thank you to Lauren N for her attention.

Amazing Customer service, Polite attitude! First time going to Table Table and I will 100% be going again! Absolutely loved the patience of the Manager Claire Lewis for being so kind to my step dad with his speech delays!

Great food and drinks recommended by our lovely waitress Lauren for Dinner. So impressed with how they are handling covid restrictions but still able to offer an unlimited breakfast.

The food and drinks were lovely and staff were great we were served by a lovely waitress Lauren. She was friendly, chatty and catered for all our needs. Perfect place to eat and stay if visiting Alton towers.

Upon visiting with my partner & friends, we received the friendliest service from Lauren. She made us feel very welcome and comforted despite the Covid situation and was very helpful in advising our orders. We will definitely be returning for the great customer service, fabulous...

Big shout out to Elllie for being kind and helpful during our visit!!! All the team gave fantastic service!!! Great food lovely environment!!! Will be visiting again!!! Thanks Guys Ben and Hannah

Fast service, high quality food. Lovely server named Lauren very helpful! Look forward to visiting again.

We were served by Angel who was very lovely and helpful. We ordered a selection of starters to share between myself and my partner instead of a main meal. Food was bland and tiny portions for the price. We ordered the garlic flatbread expecting more...

Had 2 dinners and 3 breakfasts at this restaurant as we stayed in adjoining hotel. Service was fantastic, Angel offered great service at dinner. Great offers in the week, 2 main meals for £8.99!!!! Covid restrictions managed well

Stayed in the adjacent hotel for a few nights so had booked breakfast here. Welcome was warm and food was great, couldn't fault it. Decided to eat here on our second evening as we had been out all day, again the welcome was warm and...

Food was terrible, didn’t send half of the food or drinks, when questioned was told will be 2-3 minutes 30 minutes later still not correct food for child and no drinks asked for bill Tried to charge us for drinks we never had and the...

Stayed at the Premier Inn and didn’t want to travel far for evening meal so decided to go here. Decor a bit shabby, our table had fabric covered seating down one side and the seating was pretty mucky looking, frayed and damaged, I’d have been...

Came here for dinner while staying at the hotel. Service not good, dirty glass given and a dirty plate no apology. Gross anyway but especially during a pandemic. Food wasn't good, starters just warm and mains OK. Told waitress steak wasn't cooked correct and was...

Excellent service this evening..... came with the family for dinner and our food was beautiful. Service was quick and efficient by the lovely Angel. She was attentive and quick to ask for drinks second drinks and did our cousin a lovely birthday plate for her...

Visited this restaurant as was staying at the premier inn next to it and it was 1000/10. Lady who greeted us and took us to our table was friendly and welcoming. We were then served by our waiter Joel C and he was excellent, took...

Excellent freshly cooked food, very helpful and friendly staff. A lovely venue with a very good atmosphere