Based on 1.445 opinions finded in 1 websites
Opinions
Dreadful menu and terrible service. Menu was limited to say the least and they didn’t have what I wanted. Had breakfast there this morning and couldn’t have poached eggs only fried, reason being ‘we only have 1 chef’ ……a chef who can’t poach eggs!!!!
Mark H . 2024-08-29
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Shame, it's closing down soon, great service currently, and good portion sizes. Always busy. I hope new owners don't ruin it.
Roland S . 2024-06-22
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Came here with family and to be honest we weren't expecting the world due to it being a chain . However we were so pleasantly surprised as the staff were absolutely amazing! Lovely food too. Would definitely recommend this place. Very enjoyable experience.
coffee lover . 2024-04-26
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Great food, great service and great value. The selection available was adequate and the staff could not do enough for us. Would not hesitate to go there again.
babsb12024 . 2024-03-09
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Friendly welcome and seated at nice window table ...Ordered drinks and meals from the 2 for £11.99 menu which were served quite quickly and were very good value....Highly recommend...Quite busy as well on our visit ..Good parking Very friendly staff
Denise Y . 2024-02-21
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I would highlight recommend Treacle Mine, I’ve spent a week here as been staying in the premier inn for work . Even when the restaurant is busy ( which it is and I can see why) the staff are brilliant , waiting time for food is non existent everything came out in good time , no long waits between courses . The food was perfect every time and the menu has such huge choice . Having stayed away for work weeks at a time you find with the meal deal you run out of options but that’s not the case here . Very nice atmosphere, very cosy and staff go out of their way to make your stay memorable. One waiter even did a smiley face on my pan cakes on pan cake day ! All meals are great value for money too .
Bekki1810 . 2024-02-14
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I visited the treacle mine on 10th Jan, was welcomed at the door by a happy lady, she showed me and my friend to my table. Service was quick, food was great.
natashabB2679AX . 2024-02-01
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Great, friendly service. Consistently good food in a comfortable, clean restaurant. Our go to place for family meals.
Andy F . 2024-02-01
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We visited last week whilst staying at the adjacent premier inn for a family funeral. Going in for drinks at 3.00 following the service, we were understandably not in the best of spirits. However the warmth of welcome - we were greeted as we approached the bar even though the bar person - Kane - was busy on another service - and service from both him and the landlord - I use this term rather than manager as he ran the place as a proper host in the old tradition - soon made us feel right at home and significantly lifted our mood. The bar food was great and service ( again from Kane ) quick and well informed. We returned for breakfast the following morning and this did not disappoint. In spite of the fact it was very busy ( the sign of success ) everything went very smoothly and again food/service first class. This place is obviously really well run by very hard working customer focussed team, only wish it was in Cambridge.
Vectislover . 2024-01-31
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Went for breakfast had booked and we were led to table with no explanation about how to get drinks or anything…. We worked it out for ourselves and the continental was not clean and people using hands to grab everything not very hygienic…. We then ordered the hot stuff we ordered scrambled egg on toast and a bacon sandwich and one cooked breakfast….. the scrambled eggs came out on a plate then we were told to do our own toast by which time the eggs were cold and horrible ….. the bacon came on a plate and we were told to get our own bread by which time the bacon was cold….. the cooked breakfast had two cold fried eggs and raw black pudding ….. nobody checked if we enjoyed our food and then we had to ask how to pay and we were told that they were short staffed and we needed to go to bar to pay… first time there such a shame was not good !! Our food was left on plates on the table nobody cleared our table and we still had to pay the full price .. do t think we would go there again
Romeen S . 2024-01-28
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Lovely meal! Was served by Kane who gave amazing service, very polite and friendly - would definitely be returning again!
Chloe C . 2024-01-16
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Returning visit after a really pleasant experience last time and had the pleasure of being served by Kane again, fantastic food and even better service!!
Louroll2320 . 2024-01-14
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I have been here quite a few times to meet friends that are local for drinks. I recently met with friends for dinner here and the service was brilliant. The young gentleman, I believe called Kane is always so welcoming and friendly. He goes above and beyond with his customer service and is always happy to chat and go out of his way to make sure we have had a great experience. This 100% is a reason to return with such a warm welcome and friendly atmosphere. Definitely recommend.
PhilippaWestover . 2024-01-13
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We had a brilliant Christmas Day lunch and the food was absolutely superb. From beginning to end our waiter Kaine looked after us impeccably. Nothing was to much trouble for him which made our visit even more enjoyable. We will Definitely be booking for next year. Well done Kaine, you are a great asset to the Treacle Mine. PS And Noah loves you.
Seaside735458 . 2024-01-13
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We recently had a meal here and was served by Caine who remembered our orders and he didn’t have a pen or pad, he took time to speak to everyone and nothing was to much trouble, we have been there before and we enjoy then too, thank you Caine for your patience with us all and we will definitely be back!
Christine T . 2024-01-13
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Empty restaurant and still took over 15 mins to cook burgers and when food arrived the portions were tiny, definitely not worth the prices they charge
carle557 . 2024-01-06
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What a lovely place to eat, warm and friendly, great food, even better price, and service was 10/10 can’t recommend enough will definitely be returning
Jamie T . 2024-01-04
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Lovely relaxed evening, staff very attentive and the food was hot and delicious. Will definitely be back!
vickierandallxx . 2024-01-04
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Has the most wonderful Christmas Day experience! The whole team thoroughly looked after us from start to finish and we were made to feel like family as this is our regular spot. Staff were in good spirit and there was a nice atmosphere all round....
Frannie J . 2024-01-03
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Came again for Christmas Dinner as Christmas day dinner last year (2022) was amazing, but this time not so good. Was quite disappointed considering. Won't be going this Christmas (2024)
Love2Holiday2012 . 2024-01-03
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Booked for 5 at 5:30 on the 29th Dec, We had a fabulous time, family of 5 adults, all ordered different food which arrived together and was all delicious. Our waitress was fantastic, cheerful, polite and funny, she helped our evening be a really lovely...
Stacia W . 2023-12-30
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I must admit to having been dubious about eating Christmas lunch at the Treacle Mine. Fine for every day food, but Christmas Day? Thankfully any fears were unfounded. We were given a table away from noise, the service was rapid and caring. The portions were...
Dream25937030271 . 2023-12-25
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Have booked to come here four years running with our family now and this was best year yet. The restaurant was very Christmassy with lots of lights & decorated very festive . The food was amazing. Lovely crispy roast potatoes & the best pigs in...
janicesQ7189LA . 2023-12-18
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Our annual family reunion always held at the treacle mine. Amazing service Great food Wonderful welcoming staff.
Graham A . 2023-12-15
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Needing a suitable venue for a Christmas meal for a group of friends and family I researched several local facilities but found them apparently lacking. I visited The Treacle Mine in Polegate and discussed my requirements with a helpful members of staff. We agreed a...
Roam744606 . 2023-12-11
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My first visit to the Treacle Mine with friends and won’t be the last. The food is excellent and good sized portions. The staff are friendly and very attentive. I have no hesitation in recommending to my friends.
Carol T . 2023-12-04
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Went as part of a Christmas lunch, service was slow, all 3 courses well below expectations The start was cold, the Turkey dinner had uncooked vegetables, salmon was shockingly overcooked, the Christmas pudding was over cooked and tasteless It is not the first time we...
DLB007 . 2023-12-04
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Wonderful service as always, Kane was fantastic and was so lovely to everyone and food was served quick and all correct!! Keep up the great work Kane we can’t wait to come back!!
Louroll2320 . 2023-11-28
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I went with my sister and my mum for Sunday roast,it was great! Used my 50% off voucher . We are regulars and we never find a fault. Great festive atmosphere , well decorated . Our favourite place for a family lunch. Well done Treacle...
Robert S . 2023-11-28
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I ate here on a Friday evening and returned for Saturday morning breakfast. Friday dinner was OK, but the quantity of food was a bit inadequate. A small side salad or a few onion rings with the burger, fries and coleslaw would have made the...
Gazb26 . 2023-11-18
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We have used the Treacle Mine many times without issues, but our last visit was not good. The waiter appeared to think that he was a comedian but only succeeded in offending us .
Anon N . 2023-10-30
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We have been going to this restaurant for a number of years now, almost weekly. The food is consistently good, The staff are always courteous, polite, accommodating, but most of all have got a good sense of humour. I only wish we could have this...
JimClapperton . 2023-10-26
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Just had a lovely meal at The Treacle Mine. We were seated by Vicky, such a lovely lady! She talked us through the menu and even got our drinks order sorted as we had arrived in the middle of a rush.Martin took our food order...
FarAway53826932299 . 2023-10-12
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Absolutely love a bite to eat here. Really lovely place, very comfortable variety of dining areas, happy and friendly staff and delicious meals and desserts for all ages and tastes without a high price tag. Often pop in for lunch with a friend, a mid...
Sandra F . 2023-10-12
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Good selection of pastries and cereals in the breakfast buffet. Very popular particularly at the weekends so suggest to book to avoid disappointment. The cooked breakfast options are tasty and are hot.
ASmith1966 . 2023-10-12
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Brilliant! Gavin and Kane very attentive food excellent looked after very well. Would go back at a stroke
Mike B . 2023-09-26
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I hate to say it but today’s lunch was absolutely awful, the only good thing was the lovely friendly server. My mum described my fish as something you would wipe the floor with, her smothered chicken was anaemic and the bacon hardly cooked, we were...
angelafarrance . 2023-09-21
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Oh dear, what a disaster, came on the19th September for a family birthday meal. Manageress horrific, very unpleasant, waitress lovely. My meal was inedible so actually didn't eat, no one was impressed on what was served to them, maybe you should actually employ a chef....
CatherineT405 . 2023-09-19
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Restaurant was practically empty but the hostess appeared to look down her nose at us for not having booked. We asked if they were busy, as they didn’t appear to be by the look of all the empty tables, and we were told that they...
Robert W . 2023-08-31
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Once again a truly memorable experience for our ever increasing family get together. Our lovely waitress Paris is now part of our family !!!! Five stars and more!!!! Thank you all
Graham A . 2023-08-28
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Served by Cain who was excellent - we had starters and the roast and our son and daughter had cobb salad and burger respectively. Food was lovely but only criticism- our roasts could have done with more veg. Will definitely be back! Cain was very...
Dream52722502849 . 2023-08-27
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Served by the lovely Kane, thank you for looking after us at dinner. We loved your friendliness and good sense of humour. Our meal was hot and delicious, prices were reasonable. We will be back!
caramelqueen79 . 2023-08-24
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What can we say about the food 10/10, waitress serviced breakfast was a welcome change, great choice, fresh cooked food, warm plates all served to the table, buffet selection amazing please don’t change a thing x Location totally accessible, warm & welcoming
carolemills2013 . 2023-08-13
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The service was great - thanks Amber - & the food was tasty. We were well looked after. Looking forward to returning in the very near future!
Derek T . 2023-08-13
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Great experience, the atmosphere is very welcoming and friendly. Amazing cocktails, food and service. Highly recommend!
Robert S . 2023-08-03
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Great food, great service, best poached eggs in town for sure. Can't beat the price or the range of choice. Hats off to front of house staff and the chef. 👏
Craig W . 2023-07-03
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Luckily we are regular visitors to the Treacle Mine because this evening both of us forgot to take our cards with us to pay for dinner. Realised as we were booking in with Kane who has served us many times and said we would go...
susanbL7422AT . 2023-07-02
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The food is standard fayre but cooked well. The service was reasonable for food but the drinks service was slow! Apparently a technical fault but if staff wrote the order down it would not have a problem.The staff were very friendly but rushed off their feet.
Richard A . 2022-02-15
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Staff friendly. Choice of food poor. Some food items not available despite specially recommended. Very poor ventilation despite covid 19. Pricy considering the small sizes of portions.
bernhardl792 . 2022-02-13
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The meals were well below average the roast lunch was cold the meat was sinewy the potatoes were under cooked the rest of the vegetables were cold. The service was adequate, surprised that the bar had no Brandy of any kind
alanwH3193KX . 2022-02-13
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My mum and I had a great lunch here today, we had a lovely table and a really friendly efficient server. We chose from the lunch menu 2 for 8.99, we had the smothered chicken, absolutely fantastic value, food was hot tasty and excellent, my mum enjoyed her usual Prosecco and a liqueur coffee and I enjoyed a tasty brownie and the bill was less than £25 super value.
angelafarrance . 2022-01-28
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We went today at 4pm very quite Took a very long time for drinks to arrive ,Food took far to long to arrive, not worth the wait Fish and chips very greasy ,poor quality Dessert after eight sundae sounds nice The after eight pieces by the taste may have been left over from Xmas On the plus side waitress was pleasant Would not go again Very disappointed
diothen . 2022-01-27
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While we were staying at Premier Inn, Polegate we ate at Treacle Mine, which was dinner on 7 January 2022 and breakfast on 8 Janaury 2022
Marion S . 2022-01-09
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After a fantastic stay at the Polegate Premier Inn with the most kind and attentive staff, we were then treated appallingly by the staff at this restaurant which is located next to the hotel when we went for dinner. After some time waiting at the door a lady reluctantly greeted us, however she lacked basic human manners and we were taken aback by her attitude towards us. We were then seated at a dirty table, which we asked for it to be cleaned multiple times before having to finally ask to be moved. Our order was taken at the new table, however with the lack of customer service skills the staff here have, the wait on the food and the pure dirty setting we decided we would not hang around, so we left early. Shame as our stay in the hotel was so lovely, let down by this place
M612IRmaureenl . 2021-12-30
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Barman dropped a large fizzy drink all over my daughter she was soaked she had to remove her top and sit and eat her meal in her jacket. All we got was oops i will get a towel. They even had the check to charge for the drink. Apology came from a Waitress who quickly came over with lots of napkins. Food was ok but he really spoiled our time there.
MargaretD31 . 2021-12-27
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We went there today for Christmas dinner. The staff were very friendly. The food was very good. It was that good we had to take our pudding home. Because there was a lot of food.
Kevin P . 2021-12-25
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Just got back from our groups Xmas lunch booking for 17 people. What a great time we had, being well looked after by manager Alex and his team. Special mention to our server Kelly who was very helpful to ensure we all had a good time. The Xmas menu was lovely with plenty of choice at a very reasonable price. Well done to everyone and thank you for making our lunch special for us.
davesy . 2021-12-07
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We visited on Sunday night . Was lovely and spacious . Cane our server was super friendly , amazingly officiant . Food was great , turkey roast . Hot and fresh. Had a really nice evening for my daughter's birthday. Definitely return.
Clair290373 . 2021-12-06
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Quick visitHad been trying to find a restaurant for a quick stopover on the way to Brighton. Other restaurants in the area had upto an hour's wait for food. Spoke to Kelly on a phone call explained the situation and she got us a booking. Arrived and quickly seated. Leeanne served us and we had our mains in about 20 minutes. Cottage pie and Cheeseburger between us., Followed by desert. In and out in 45 minutes and able to make our appointment in Brighton. Well done to the Treacle Mine staff, great customer service.
MarkF846 . 2021-11-28
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For obvious reasons (The Bug ) not been for a while so my wife and I decided we'd treat ourselves.All I can say is a BIG THANK YOU Treacle Mine it was lovely.Good Food, Good Service, Good Company (I've Got To Say That It Was My Wife LOL) = a nice experience. ♂️
PhilWill38 . 2021-11-27
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I used the restaurant which is adjacent to the Premier Inn at Polegate. Hadn’t booked a table but was greeted by pleasant hostess who led me to a table. It was mid afternoon and busy but the service was quick and attentive. Had the home made cottage pie which was scrumptious. Highly recommend the quality of food and great service.
rob c . 2021-11-23
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Prebooked to take my daughter for lunch for her 18th birthday. Plenty of hand sanitiser stations were available which is good. I had the big stack burger, my daughter had a chicken burger, and my wife had the classic cheese burger. It has to be said these are the best chips we’ve had in a long while.
PBriff . 2021-11-22
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Food not exactly hot , peas are like bullets and staff too busy buttering up the hotel guests . Carpets have been down for years and desperately need changing especially in the end section ( the conservatory.) absolutely filthy.
568mandym . 2021-11-20
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I was shown to a well lit table as I wanted to read after my meal. The main course was a superb fish and chips. The dish had mushy peas and a generous small dish of tartare sauce. I then had a mini-pud, profiteroles with a black coffee also a delight. I felt my custom and wishes were valued, respected and welcomed. The food quality was superb and the coffee was great. Above al was friendly and efficient service.
brianjb2019 . 2021-11-11
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The staff were very nice and friendly and helpful. The food was very good. We had the roast beef. Came out hot ,looking forward to Christmas with them
Kevin P . 2021-11-07
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What a great evening we had at The Treacle Mine. So great to be back out dining with family, great food , great service, great atmosphere.
V2267ECzoek . 2021-11-05
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Just had a wonderful lunch, food was delicious and our waitress Amber was absolutely lovely, extremely friendly. The barman (Martin) was also lovely, very alert to people wanting assistance. These two staff members are a credit to your restaurant.
Mumanddaugh . 2021-10-26
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We chose to visit Treacle Mine on Sunday 17th october for a birthday get together. Table was booked for 4:30 , we arrived and and was shown to our table where we waited approx 20-30 mins for our drinks order to be taken. Then after 10-20 mins our food order was taken when we were told that they had just run out of roast beef (which unfortunately a few of us had wanted) this along with the list we already had of what was not available was very disappointing.However Kane our waiter (whom was serving quiet a few tables) apologised and did offer an alternative, I have to say that had it not been for Kane we would have not stayed he is a credit to Treacle Mine i only hope they appreciate his hard work.After we finally got our starters and they were cleared we did after another wait get our main courses, food was ok but i have had better there many times before (roast pots were not great and chips were dry and over cooked). As we waited for a far while for our mains to be cleared another waitress (Vicky) decided to come over demanding to know weather or not we wanted a pudding because our table was booked out again and made us feel like it was our fault we were still sitting at the table. Kane very quickly came over to apologise if his colleague had come across rude and that we didnt have to rush at all and we had the table for as long as we wanted. Unfortunately we were so shocked at the rudeness of the waitress it ruined our meal. We did talk to manager and she did come over but to be honest did very little to rectify our bad experience we didnt get any discount at all which may have helped a little with a gesture of good will, Vicky did also come over to apologise but it was a very half-hearted apology (and only because she was made to)Kane however deserves a medal he was amazing and if it hadnt have been for him we would have left alot more disappointed. You need to sort this out as its a shame.
804clared . 2021-10-18
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We visited the Treacle mine on Sunday 17th October 2021 , table was booked for 6pm . We were shown to our seats and waited for 30 minutes to be served. Kane the waiter took our drinks order which arrived approx 15 mins later then Kane took our food order . I noticed that Kane was also serving approx a number of tables surrounding ours , he was extremely busy , I asked Kane whether they were short staffed and he replied that they were just very busy . I felt that he was under a lot of pressure, and he remained calm and attentive . We ate our starters and mains and let just before 8pm . I have to say that it was Kane that kept us there as I felt like leaving . Kane had also served us earlier in the year on a previous visit and again he was very attentive but also under a lot of pressure . I cannot fault the service when it eventually arrived , hence why we added a gratuity onto the bill, but did feel that Kane was put under a lot of pressure dealing with an amount of covers , so hats off to him and I hope the Treacle Mind realise what a good representative he is for them . Well done Kane but I feel that the Treacle Mine need to speed up the service by trying to employ mor staff
711sherryb . 2021-10-17
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The service was very good, the food was also and quite good value. I had the haddock and chips, which I enjoyed.Ordered a pint of ale and went to sit down, and noticed there were bits of food on the glass, so I took it back. Completely unacceptable to have poor standards like this in an eating establishment. Bar man was very apologetic and gave a fresh drink in a clean glass. The guy who cleared my table after eating, who I think might have been the manager would not have looked out of place in a high class restaurant.
EDS09 . 2021-10-10
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Second time here was for Sunday lunch, after having a lovely evening meal on our first visit. Both visits we were served by Vicky, who was very friendly and helpful. Orders were all correct plus food was hot, tasty and good value. Tables well spaced out and on both visits we were with friends that also enjoyed. Well done Vicky and the team.
davesy . 2021-10-05
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After a lovely family day at Sheffield park we booked for 9 of us for dinner at the Treacle Mine. Warmly greeted by Vicki who continued to be attentive throughout our time there. Can not fault the food and service. Will definitely return and recommend.
badmonday . 2021-09-18
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We have to say the food was great,and fresh,and our waitress Vicki was ever so nice and needs a pay rise
X813 . 2021-09-06
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Amazing value for money , brilliant attentive service , it was clearly extremely busy but staff were friendly and made my son feel super special with a card and box of chocolates for his birthday , this was a great touch and above and beyond what we expected
daniellelW1499NJ . 2021-09-05
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FIrst visit even though it is only 10 minute drive away. Went at lunchtime, very few people there. Very good staff and service but would have preferred to see Servers wearing masks. There is a notice by the door saying due to supply problems not all meals were available. Order taken by a lovely friendly server. No Prosecco available but offered a sample of another one which was a nice touch and good choice. Told only green vegetables available were peas but she would ask Chef if there was a possibility of anything else. Luckily a full plus size portion of peas was served with a few runner beans which was much appreciated. Both meals were enjoyable but the small portion of coleslaw was horrid. Please find another coleslaw supplier. Soft drinks quite expensive. Would visit again.
jntfor . 2021-09-02
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An amazing family meal out , covid safe clean fanstatic new decor. Great service shout out to kane and the manager Alex. Won my fussy 9 year old over with delicious mac and cheese! Definitely worth the 7 hour drive from Cornwall we will be back !
rebeccahI5600HC . 2021-08-26
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Great to see this place doing so well after such a difficult time. Took the family last weekend and was very impressed. Although the restaurant was full and very busy, the service was fast and friendly. Great food at an affordable price for a family of five.
Neil S . 2021-08-24
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Great food served in quick time by friendly people big shout out to Greg in the kitchen who cooked my steak just the way I like it. Can’t wait until I can return again
Christopher A . 2021-08-24
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WOW! Went for a Sunday Roast Dinner and from start to finish it was perfect! The Beef was perfectly cooked with still red juices. The home made red wine gravy was to die for. Can’t wait to be back.mido
363omidi . 2021-08-23
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Pleasantly surprised at our visit having been disappointed when visiting similar restaurants. Our food was tasty, well presented and hot with no excessive waiting. Portions were good too. The service was outstanding. Corina in particular went the extra mile to ensure we had a good evening. Helpful, knowledgeable about the menu and pleasantly engaging during the evening. One of the best waitresses we have encountered in a long time. Restaurant suitable for families, but also good for anyone who wants a good square meal at a reasonable proce.
Ken C . 2021-08-21
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Whilst visiting family in the area we thought we’d try this Whitbread Inn. We weren’t disappointed. The host Gino was very warm and welcoming. Our waitress Vicky was amazing, she was amazing with our young son. She clearly knew her job inside out. The food came out in prompt time and was hot and tasty! I had chicken wings and doom bar pie both were incredible! My sons 3 courses, for £4.99 on the kids menu, was big portions. Lastly a young lad bought our drinks over from the bar, Owen I believe. He was very friendly and polite and made our drinks perfectly. Couldn’t have asked for a better experience.
belchybaby . 2021-08-14
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Our first visit to Treacle Mine, A very welcome, great service, lovely staff (Nikita). And we're be back very soon.
E6072QRkellyc . 2021-08-14
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Was so looking foreword to having breakfast here whilst on holiday. Unfortunately we left disappointed as they had run out of croissants/ pain au chocolat by 10.15!We arrived just after 9.30 and were shown to our table. Our cooked breakfast order was taken and we helped ourselves to drinks. The food arrived and was fine - pretty much the same as you get most places. When i had finished, I fancied some pastries - but they had all gone. I patiently waited for a server to appear to ask if she would put some more out. She informed me that there were none left! Hard to believe in a large restaurant like this. In future please make sure you order enough so that the customers needs are met.
Elaine B . 2021-08-13
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very nice meal, had to have in the bar as we hadn't booked. Just a shame the meal wasn't hot, definitely needs to be when its a Sunday Roast. 2two very large Yorkshires was too much for me, one would have been sufficient but at least I will know next time. The Staff are helpful & friendly, obviously well liked as it was very busy, we had travelled 90 miles so were ready to enjoy our meal.
EnsignBoys2 . 2021-08-12
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It’s been a while since I have eaten here and it was not as good. I have no idea if it was, but our food was as if it was prepared somewhere else, frozen, transported, defrosted and microwaved. My sauce had once been wet but was rather dry when presented and it didn’t taste of much either. The chips however were really delicious, hot and generously proportioned.
Tilt-scale-gyro . 2021-08-04
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Called in on way home from a day out. We were greeted by a tall red haired guy, smiling and very polite. He seated us, gave us menus, came back to take our order. It was a quiet period on Sunday evening 1st August so we didn't have to wait long, our meal was good, the restaurant was clean. The guy who had seated us was extremely pleasant and joked with us throughout. We'll be going back.
687kayc . 2021-08-01
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Meeting friends and enjoyed a great dining and social experience. We had a small dog and it did not worry them at all. Service was good and the food excellent. Thoroughly enjoyed the experience and would recommend it.
Dominic R . 2021-07-30
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Stayed at the adjacent Premier Inn and had breakfast and dinner here. You book through the hotel and can take advantage of the meal deal offered by Premier Inn which means the meals are cheaper than if you paid individually. Had the continental breakfast for £6.99 and the main meal was around £28. The breakfast consisted of a choice of cereal, tea coffee fruit juice. Croissants, jam toast and yogurts, as much as you like. Service was quick and staff are super friendly. The evening dinner I had was, prawn cocktail as starter, battered haddock, chips and garden peas for main and a Belgian chocolate and hazelnut dessert. All these meals were nicely presented, the fish was excellent. Overall a very pleasant experience. Well worth a visit.
rob c . 2021-07-15
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I don't usually leave reviews but the service we received on Sunday was exceptional. We were a family of 7 having breakfast and nothing was too much trouble for our waiter James (i think). Not only that but it was our daughter's birthday wich we hadn't announced other than that she was wearing a badge, and the manager brought her a signed card and some chocolates. The food was was good and plentiful as ever. Thank you for a great start to the day.
Adam S . 2021-07-13
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Eat here one night whilst away on business staying in the hotel next door. I always eat early and the place was really quiet when I entered. Unfortunately the staff were too busy talking and wandering around to notice that customers needed service.
D3938MNalisonm . 2021-07-10
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This was a last minute booking after being let down by another local restaurant who were experiencing staff shortages through illness.We were looked after from beginning to end by a first class waiter with a wonderful sense of humour.The food was really good with a very good choice of all courses.Would definitely recommend to others and we will go there again.
lindaglenn19 . 2021-07-10
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Previously mentioned . Hotel GREAT. PUB PLACE - DISCRASEFULL 100% Unwelcome WILL NEVER GO THERE This is taking time. But the front of house in adjacent pub resturant place was one of the most unwelcome i have ever experienced anywhere in the world !
William B . 2021-07-08
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We had a lovely Sunday lunch here massive portion sizes and great value at £8.99. Our waitress Vicky was excellent really helpful and attentive server was quick and we couldn’t fault it, she even managed to sort my loyalty points out when I’d forgetting my card, will definitely visit again
TheJordonz . 2021-07-07
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Terrible! The food was disgusting. Would not suggest coming here, thought we would try it as somewhere different from our usual café and was very disappointed.Firstly the lady served us the wrong drinks, I explained we asked for tea not a coffee as she took it away, she offered the same cup of coffee to somebody else after we had touched it and smelt it to realise it was a coffee and not a tea! This shouldn’t have been done in ‘normal’ circumstances but being in Covid-19 this was more concerning! The food was cold, toast was burnt and the beans were dry. Overall, a terrible experience.
aimeew1212 . 2021-07-04
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Amazing roast dinner great service from waiter Kane could not fault at all . Even put candle in my turkey .Fantastic birthday and even a few cheeky drinks loved it all
Julie W . 2021-07-04
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Had an amazing family Sunday dinner today for my grandparents birthdays. Our server Kane was great as we had come the previous day for dinner we came back today as we had such a great time previous day. Kane was brilliant as usual and will have us coming back for more. Food was amazing and great value for money.
Yty15 . 2021-07-04
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Just had an amazing dinner for my parents birthday and we had the best experience thanks to our amazing server Kane! He was brilliant really looked after us all and is a huge credit to the treacle mine. He sang Happy Birthday and put candles in their puddings. Great food with the best service oh and to top it off it's coming home⚽
Rikkiwaggy . 2021-07-03
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We had a lovely meal served by the lovely Kane. On the evening if 1st July 2021We were greeted at the desk very well and the lady was very polite and friendly. Sorry didn’t get her name. Then Kane our waiter was excellent, he didn’t even need to write down our choices he remembered them. Good banter and service was excellent. Previously we had had a very bad experience at the Treacle Mine but they seam to have turned themselves around. Breakfast was also excellent and all the staff very friendly and efficient. Thoroughly recommend. Also good for coeliacs as good menu choices.
andyt339 . 2021-07-02
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I took my mum out for lunch for the first time since lockdown last year and my dad passing away, we had such a lovely lunch, the lunch deal is amazing value, we enjoyed the chicken curry and my mum had a lovely liqueur coffee to finish. I had a brownie which was tasty. Service by allStaff was really friendly and it was very clean and well run, would definitely recommend.
angelafarrance . 2021-06-20
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Felt very comfortable eating here, Covid-19 guidelines very clear. Don't expect fancy five star restaurant food, but you will get a good variety on offer which is cooked well. We stayed at the Premier Inn opposite for four nights and ate here each night. The rump steaks were very tasty and cooked as ordered, the sharing platter was an ideal way to start a meal, and the lasagne was perfect. Unfortunately there was a problem with the cellar and there was no real ale on draft but bottles were available instead. The only down side was trying to attract the waitresses attention when you wanted to order another drink - table service only at the moment - they always seemed to be looking the other way but were very friendly when they eventually served you.
Jasert . 2021-06-20
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