Tower's Restaurant in York

I was very puzzled by the food I was served this past weekend. When told that the prawns starter was not available, I opted for the hoisin mushroom skewer. This was explained as 'just mushrooms on a stick' by the waitress. We explained we were in a bit of a rush. So we were going to have just 1 course. It took 45 minutes to arrive. And it was not mushrooms. It took me a while to work out what it was, but I decided it was shredded duck, shaped in lumps, put on a skewer and drizzled with hoisin sauce. Once I got the idea of what I was eating, it was actually quite nice. Wouldn't have been though for a vegetarian thinking they'd ordered mushrooms 😉 and the skin on chips and the skewers were like warm, rather than hot. Disappointing. I'd post a photo, but can't see an option to do this.

OK food but service was slow. 30 mins for starter to arrive and then another 20 mins for the main. A 12.5% tip was added without asking us too, so they lose a star there.

Good food and portion size, service varied but was generally good. Breakfast was good quality and plentiful but the pancake machine was only available on one day. Drinks were expensive but overall a good option if you choose a half board package at the hotel.

Very disappointed. I ordered the pea and mint risotto which was basically boiled rice with a sauce, petite pois peas with a slight hint of mint. The consistency did not resemble a risotto at all. It was very over priced for what I received. The drinks were not great either. The staff however were friendly and accommodating. My 2 star rating was for the food and not the staff which I would give 5 stars

Decent grub for a Hotel Restaurant.

Food was expensive and I didn't feel up to the price. Would not go out of my way to visit again, but would go if someone else was paying.

Visited on a Sunday afternoon, great views, friendly service and really good food. Good for kids- under 5 eat free including desert.

Lovely place, food nice and service was excellent

Comimos aquí dos veces durante nuestra estancia para el té de la tarde. Las mesas junto a las ventanas ofrecen una vista perfecta del castillo.

Disfrutamos del té de la tarde con vistas a la torre de Clifford. Marcus, el supervisor, fue de gran ayuda para clasificar el té de la tarde adecuado para una persona alérgica a los frutos secos. No había mencionado esto cuando hice la reserva en línea, por lo que fue muy servicial y el chef hizo una encantadora alternativa al desierto. Muchas gracias, tan maravilloso servicio al cliente, especialmente cuando fue mi omisión. Sin duda lo recomiendo y volveré.

Thank you my helping make my Mum’s birthday special- lovely touch putting balloons on the table. Afternoon tea was beautiful - especially the warm scones. Service was attentive but relaxed - we were appropriately left to enjoy our family get together.

Reservado en línea para la cena temprana como asistir a un teatro cercano, solo hizo la reserva ese día, por lo que la reserva no se había notado. A pesar de una fiesta de bodas muy ruidosa que ocupaba la zona del bar, el personal organizó rápidamente una mesa para nosotros en el restaurante y la comida estaba recién preparada.

Hotel estaba en una zona maravillosa cerca de muchas atracciones turísticas. Problema de código de vestimenta en el comedor para el desayuno. Parece que Kim Kardashian establece el código de vestimenta aquí.

We had breakfast here and it was outstanding with heaps of choice on offer. I do not like scrambled eggs in most places, but this was perfect. The staff were excellent too. Thank you.

If it was possible to give a minus score this place would get it. Started with the waitress recieving a call on her mobile whilst taking our order, and disappearing for 10 minutes to answer it. When we tried to order she forgot one persons food, and then brought the wrong drinks. The food when brought was tasteless rubbish, a meat and ale pie that consistered of two cubes of beef and one hell of a lot of gravy, the smallest cod we have ever seen, and 15 chips per person, how luck we are ! Across the road is a resturant called the Olive Tree, go there and enjoy excellent food, served and cooked by people who care.

Yes - I agree with others who have posted reviews for this restaurant. It definitely could do better - the staff were friendly and courteous but the wait for our meals was too long and I found the menu limited. Unfortunately the quality and quantity of the meals were average for the price and certainly there are better restaurants very close by. I think the hotel is catering for those staying at the hotel who include dinner in their package rather than members of the public walking in off the street. It's a shame really as the decor and staff are very nice it's just the standard of the food that needs attention. I couldn't recommend it and even if I were staying at the hotel would not return for dinner.

Used this restaurant because we were staying at the Hilton Hotel. Breakfast was excellent. We went in for dinner input first evening at the hotel. The staff are very good and really helpful, however, I would only describe the food as OK and the menu disappointing for a hotel in this chain. Some of the advertised starters and meals were not available. Meals must be portion controlled and pre prepared, as the chef was unable to accommodate any changes to the menu. For the type of food on offer, the prices are over the top. As we found out on our second night, there are far better restaurants and better food available at much more reasonable prices.

I have already posted my review for afternoon tea on the hotel section in error. very much well worth the visit though.

The restaurant is inside the Hilton hotel. It has individual,tables which can be rearranged to fit different sized groups. They serve a nice breakfast in the morning. Evenings have a pretty good menu although we thought the servings were slightly small

Last Saturday, I went to the theatre, but unfortunately wasn't able to eat there, so went looking. As it was the time of day when most shop restaurants were closing, I found myself at the Hilton and went into the Tower's Restaurant. The bar staff were very efficient, and came with a menu. I ordered a beef and ale pie and a Coke. And waited, and waited, and waited. Eventually, the bar staff realised that I had still not got my meal and went to find out what had happened. Nothing was explained to me, but I was given a free drink. I had to wait another 15 minutes or so for it, so about an hour altogether. it was very tasty, which was a good job!

Excellent range of different salads and lovely Eton Mess. Sitting overlooking the beautiful Cliffords Tower which is flood lit at night give a lovely ambiance. Friendly unobrusive staff

I was staying in the hotel and tried the Restaurant for dinner. Food and service awesome - so much so that I over tipped. one word of warning - they seem to keep the doors from the hotel reception to the Bar/Restaurant closed so it may look closed even when open. Best steak I had in a long time.

We received a dinner date voucher for Christmas which included an offer for the Hilton restaurant for a 3 course meal for 2 including a champagne cocktail. We booked it as a treat while we were on a mini -break but were a bit apprehensive and not really looking forward to it, but ended up having a really good time. When we got to the restaurant it was completely empty (being a Wednesday at the beginning of January) so we thought that it was going to be really awkward but it was actually such a nice relaxed atmosphere inside that we paid no attention to anything than each other and our food. The waiter & waitress were lovely, they exceeded all expectations and made us feel completely welcome. The food was amazing, some of the best we have ever eaten. The offer that we went for had changed and we were told that it now covered £30 a head from the whole menu instead of a 3-course meal from a set menu. We had a bottle of wine, a starter to share and a main each and only had to pay for the wine. Would definitely recommend.

We were staying at the hotel with our toddler so booked a table here for dinner as it was easiest. When we arrived the restaurant was freezing, almost empty and then the waiter took us to a table. Although they had a children's menu we were not made to feel welcome with our daughter. The menu options were very limited and not really in keeping with the surroundings, I was expecting something a bit more upmarket. We all ordered items which came with chips. When they eventually found the correct table to bring us our food I had to ask for ketchup and vinegar. We were given one small pot of ketchup for the three of us and the vinegar came in a ramekins with a teaspoon covered something green and crusty - disgusting. However, saying all that, although the ambience was non existent and service was poor the food was lovely! So some good and some bad points, but could be great with just a bit more effort from the staff!

First visit, I had reviewed the menu ahead of time being quite a fussy eater and was pleased to find a few options to pick from. I went for the goats cheese and beetroot ravioli - bloomin' lovely. The others were pleased with their mixture of sandwiches and choose your own topping pizza too. The service was great and the restaurant was tastefully festive and we were lucky to even get a view of the Tower

Great service both in the bar and the restaurant. I would have preferred more veggie choices but in the end I found something I liked so no problems.

Part of the Hilton hotel I was hoping to have a nice restaurant meal with husband but this has changed to an over priced fast food menu, burgers etc.

Not a good hotel. I would expect 4 stars from the Hilton. Long waits between courses, (45 mins between starter and main course.) Food expensive and not very tasty and bland. Not up to temperature sometimes.

todo muy bien. un pollo con papas fritas. aptas para celiacos. la cómida la trajeron rápido. muy rico

We have eaten twice here and can say the food is amazing, the staff and atmosphere is friendly and relaxed, cant wait to come again.

We had dinner in the restaurant when saying in the hotel, the food was good and the service was excellent. the only problem was a lot of choice on the menu was off the menu, but we never went to bed hungry, like some people do, you pay a bit more to eat in the hotel, but thats life.

Visited the restaurant midweek having prebooked with a voucher.

We have eaten here on both occasions we have stayed at the Hotel. Food is nice, well presented and clearly freshly made. Staff are superb and should be proud of themselves.

I ate here as I was staying in the hotel. The staff were friendly and the restaurant was clean and tidy. The menu had a fair selection and the food was a little over priced but was very nice. Happy to accommodate special dietary needs too.

Had booked in for afternoon tea but when we got there, they had no record of our booking- they were quiet though and we had a lovely window table over looking the museam. This was one of the very few places that offers a vegetarian afternoon tea, with a really nice choice of fillings. However, whilst the fillings were good, the bread itself was very dry- the sandwiches had clearly been made and left out for some time to,get that dried out- not at all freshly made. Nice selection of cakes though, lovely scone and lots of tea. Had the sandwiches been fresh ans not borderline stale, this would've been a 5 star veggie treat.

We were staying at the Hilton so we decided to have are breakfast there and could not fault it as there was a great selection to choose from. We also had a meal one evening which was very good and also great value for money.

Do not use this restaurant. The menu is VERY limited and the choices are poor plus there is no atmosphere in the place and the prices are extortionate.

Ate here as we stayed in the hotel. Menu choice is limited but the food is very tasty. Had 3 meals here during the evenings and couldn't fault it once. A little expensive but nice. Although there are lots of food places around here.

Excellent food served by attentive and friendly staff. Menu is rather limited with not much choice for each course. Wine is rather pricy.

Hoped to have a romantic dinner with my wife after traveling for 20 days. Booked a table for 2 for eight o clock. The Yorkshire pudding was great, but the young couple with the toddler sitting behind us, ruined dinner. Why parents think it is cute to have a screaming toddler in a restaurant at night, and then ignoring his antics and just carrying on as if he isn"t even there. Absolute waste of time having dinner at all. Adult only restaurants is the way to go.

Good menu choices, excellent service, reasonably priced for the location. Large windows give a good view across to Clifford Tower

Good selection of food and not too fancy.Staff gave you plenty of time to choose and relax between courses. Service was very good

We went to the Towers restaurant, Situated within the Hilton hotel, for Afternoon tea, what a lovely experience it was too...at £13.50 per head, for full afternoon tea, We thought it a lovely treat, there was a selection of sandwiches,(vegetarian option available) cakes, and warm scones with Jam and Clotted cream, and choice of Teas or Costa coffee, very friendly staff. Would happily recommend to All.

there is nothing you will dislike about this place. The food is good, as you would expect. and the staff is outstanding.

It's posh food, so if your in to burgers and chips then you'd be best giving this one a miss. Breakfast was fab however, great fresh food,nice selection. It does get busy though.

Stayed in the Hilton hotel for a few days and had excellent breakfasts. Thought we would have dinner there, but what a difference!! the meal was very poor my Wife had the Goats cheese and tomato tart, which should have been called an onion tart, there were so many onions in it, which made it very wet, I had the Fish and Chips which was badly cooked and not very nice, having said that the menu is very small and not a lot of choice. Not much of an ambiance.

Just brilliant the evening Dinner was first class, presented beautifully, and with the voucher from the hotel amazing value for money.

Expected more from the Hilton brand to be honest but the food, while very nice, was not high end quality as you would expect for the prices being charged. The staff were very attentive though and the service quite quick, but I did expect something a little more refined. Definitely better (and cheaper!) places to dine in York.

We were there for valentines day. The atmosphere was spot on. The staff were very friendly just a little innatentive. We asked for a drinks menu so the waitress obviously knew we wanted to order a drink but then no one came back to take our order we had to ask someone. Also when asking for the bill and put the card down on the table again it took a very long time for someone to take payment. Otherwise the staff were lovely. The food was mediocre. I had the pate as a starter and it tasted shop bought. There wasn't much flavour. The presentation was great though. My fiance had the tomato soup which he said was nice but nothing special. We both had the beef in tomato and ale in a giant Yorkshire. Which again was nice but the beef could have been cooked longer and the sauce was quite bland. Too tomatoey. I'm a foodie and it was disappointing to know I could have cooked it better myself. WeBoth hadthe sticky toffee pudding for desert which was thebest part ofthe menu. Wasdelicious. Overall it was a pleasant evening.

I've had breakfast and dinner here many times and have never been disappointed in the quality of food, nor the quality of service. They really take good care of you as a patron, and in having many of the dishes there, none of them have ever been even a little dodgy.

While the Hilton in York isn't that good, the Tower's restaurant is surprisingly good. We haven't dined here at night and the menu looks to be burgers, burgers and chicken wings, but the food for breakfast and lunch was quality and tasty. The atmosphere is warm and convivial and the staff were friendly and helpful. Not bad really.

We had breakfast, dinner and afternoon tea here whilst staying at the hotel. All were lovely and couldn't be faulted, our only little niggle was that tea was not topped up during afternoon tea like in other places I have visited, but hay-ho that's not the end of the world.

Terrific service here. Food wasn't the most exciting, but the friendly and efficient staff with good cheer more than made up for it. Restaurant was very warm. Spent a lovely afternoon here with friends. Best coffee I had whilst in the UK

we paid 120 pound for dinner,bed n brekkie. Food was lovely b ut had quite a wait between courses. Brekkie was all you can eat and was lovely

We all had a lovely dinner in the bar area. The waiteress was lovely are the service was quick. You also get a discount if you are staying there.

Menu for evening looked pricey, but food quality was excellent. ..lovely fish n chips and a beautiful steak cooked to perfection. The dessert sticky toffee was heavenly! Staff lovely and very accommodating to special requests. Breakfasts delicious. ..so much choice and a great service from helpful cheerful staff

Staff were very attentive. Starters were very good, freshly prepared. Main course steak melted in your mouth, when we stay in the hotel again we will eat here at least once again.

Our friends gave us a voucher for a meal here for a special occasion. However, we felt anything but special after our experience here.

The Towers Restaurant at the Hilton is always a nice place to go. I especially like the variety of the menu, which offers a good range of dishes and seems to be updated fairly frequently. They also do a very good carvery lunch on the weekend's.

One of the best breakfasts ever in a hotel. Chef on hand to freshly cook Fried or Poached eggs. Service brilliant. Highly recommended

We went to the Hilton today for afternoon tea, which was just delightful. The service was good and the dining room is spacious and comfortable. We were served a selection of sandwiches, cake and cream cakes and cream scones, a litte on the dear side but lovely for a treat. Felt very posh!

Just returned from a two night stay at the York Hilton.

Sadly this restaurant does not live up to the rest of the hotel. On the night we dined they had no rump steak, no pork or seabass-chicken it is then!. We also ordered a bottle of wine which they had run out of !. Now I expect this to happen in my local pub or beefeater but in the restaurant of a four star hotel??-also worth noting is that all the things they had run out of were coincidently? The cheapest items on the menu!

We went to this Restaurant, because we were staying in the Hotel. The menu was basic but we weren't expecting a lot.

I chanced upon the Tower's Restaurant on my recent visit to York as my intended lunch venue (Rustique) was fully booked until after 3pm.

We ate our breakfasts here while we stayed at the Hilton. Good value and they didn't charge any extra for our 21-month old daughter.