The Black Bull in York

Great, friendly atmosphere to grab a delicious meal or a snack. The meals were hot, fresh and tasty. We had the beef and wine lasagne, a vegetarian lasagne and a mac and cheese dish. Great menu and variety available and some fabulous meal deals. Staff were very friendly and helpful. We drove past later and the place was very busy. Would definitely recommend a visit

Want to shout out about Michelle and the lovely staff who looked after me when I broke down nearby. RAC never came - I used KD Recovery York. Black Bull staff amazingly kind.

Fantastic service with a smile from Sophie. Always in good spirits and very helpful, also knows how to pull a good pint :)

I really enjoyed the food here, as a chef myself I am critical but everything here was great. Jack was my server today and was most helpful when I asked to take some of the food home.

Really good selection of food on yhe menu. The food we had was tasty and well presented. Price was fair value for this kind of pub/restaurant. We were served by Jack who was very helpful getting us some takeaway boxes when we had alot of food leftover and wanted to take it home. We would definitely recommend. Thanks Jack.

Came into the pub last week, lovely service and great atmosphere was served by Emily. She was so helpful in deciding what food to choose. Would recommend.

Had a great dinner - really good service from friendly staff - we were saved by Gav! 8 of us and all meals came out together, lovely and hot. Really enjoyed the sizzling Tandoori chicken and the lemon meringue sundae😋

George and all the staff were friendly and professional from the minute we walked in. The food was excellent. Great atmosphere will definitely visit again

Visited this place as we stayed in the attached Travelodge. Fantastic breakfast this morning guys. Great service and very good value. Husband got extra hash bites and beans in the pic, as you can see it wasn't needed. Breakfast is ample! (Side note bacon and mushrooms were stone cold but that's the only niggle). Nice surroundings too. 🙂

Lovely food and good service by sophie

Food was hot and tasty staff very polite and courteous

Great night great staff will fo back

Myself and my partner and son came last night for food .. I ordered a mix grill with my steak well done ... My steak was under cooked so I sent in back .. when staff brought it back it was still undercooked .. I reported it to a waitress who then said she would speak to Michelle the floor manager which I clearly saw the waitress do .. she didn't come over to see me and unfortunately I had to leave my food ... I'm a regular at the black bull for food and drinks but last night was unacceptable

Great food and value. Staff very helpful 👍🏻

Lovely pub, the drinks and food came quick❤️ Our server Emily had amazing customer service skills and was very friendly and helpful with any questions we had. Overall good experience.

Fab! Staff are lovely and very welcoming,food was great sizzling dish,wraps and fish and chips all really good.

Having checked into the Travelodge hotel next door, after a long drive, it was welcome to have such a short walk for evening dinner. Very large, very popular pub and staff were very helpful in finding a table for the three of us. Menu offers a good range of food choices for both adults and children.

Excellent food, cooked to perfection by Chelsea. Great service with a smile and chat by Gav and Kate. Will definitely be returning soon 🙂

Good menu options, good price and close to the university. Staff have always been friendly and courteous. Don't always need to book a table but would recommend it at the weekends.

Amazing food and service. Friendly staff

I visited on 11 March for dinner with my sister, the staff were very friendly and helpful excellent service. The food was very good served hot and enjoyable together with being good value Particular mention of front of house staff Kate, Sophie and Ellis their service was excellent

New menu. Fabulously cooked, all very tasty. Steaks done just right, chicken nice and moist, not dry. Even though there was quite a few customers we didn't wait too long for our meal. Good service all round.

The staff here are lovely. Service was quick. The food was very tasty and excellent value for money. There is something for everyone.

This place is great! Lovely staff, easy ordering online and super food. It was so nice to site outside and enjoy tasty food and cold drinks. I had fish and chips with double fish and curly fries.

Amazing food and great service from Katie and Sophie. Enjoyed it that much we booked again for the next evening. Brilliant value for money and quality food.

Lovely food, lovely pub and great service :)

All the staff are lovely, we were served by Kerry. The food was amazing and reasonably priced. We will come back again, thank you.

Booked a table for 5pm tonight , ordered food ASAP as knew what we wanted . Took till 6.15 to get food . Only giving us till 6.30pm at our table . Very rushed . Mixed grill ordered asked for medium/well done ... was still alive on plate. Ordered 8oz sirloin well done came medium very red inside . Told member of staff very apologetic . Would of been nice for a partial refund as couldn't eat it . Brought it home fir the dog . So many good reviews and word of mouth that's why we booked .

Lovely food nice and quiet ie no load music.

We called into the black bull this afternoon. We was served by Katie and seated by Gavin . Both very professional and helpful they seemed to work very hard and as a team helping each other in each others roles which was great to see . They both made us feel ultra welcome . The food was great and very good value. They didn’t stop once while we was in the pub . They are a credit to themselves and a massive asset to the black bull of which I hope they appreciate the effort these two hard working people put into their roles to make it a great place to eat and drink . Thanks again

Great menu and food. Staff lovely and friendly and attentive. Brilliant facilities and location Will definitely go back

Great food and great staff made my 8 year old nephew happy when the sharing platter of cakes came out 😁

What can I say, busy Friday night, not booked in found a table. Food was excellent, steak cooked to perfection, service out of this world. Ordered a couple cocktails didn't expect them mixed from scratch. Perfecto for the price

Gavin was friendly and polite. Food was great would definitely recommend.

The food was very good. Very generous portions. Even though it was a busy Saturday night the service was very good

Cannot fault the service or the meal.Served by a lovely smiley member of staff called Jess and nothing was too much trouble.The meals we got for the price were fabulous and we will be visiting again!

It’s so cheap, two steaks plus side dishes only cost 12.75, which is the same price in China. Moreover, not only is the steak in this store cheap, but the price of coffee is also cheaper than what is sold on York University, which is great.

A tale of two pubs It was the best of staff, it was the worst of staff. I've just experienced two complete opposite attitudes to customer service, it's good to end on a positive, so let's deal with the negative first. A lady in our party ordered apple pie with cream, to be told that it was squinty (This is'nt the problem but it made me think that maybe jelly and ice cream were also on offer). She is'nt five, so asked for it with custard. She ate the crust, but then found the apple to be very sour and couldn't eat it. I asked a waitress if we could please have a piece to take home, so she could add her own sugar and cream, as the one she'd been served, really didn't taste good, it was here that l experienced the worst customer service ever. A manager came to see us, if l were to explain her horrendous attitude in full, it would take a while, so just let me say, serious training on how to deal with customers is required, perhaps starting with an apology, I do know her name, but have decided not to say. A girl who's name l also know is Sophie and she was the absolute opposite. When we first entered, she was on her own behind the bar, it was extremely busy, but she served everyone without getting stressed and with a smile. The whole of the night she dealt with every issue that arose in a friendly, professional way, not just with our group, but the whole of the pub. When the current manager leaves, which l hope for the sake of the Black Bull is soon, they don't have to look far for a more superior replacement.

Great service and lovely food. Really enjoyed our evening.

We hit the gym/swim up the road for a couple of hours, then drank a well-earned pint of Guinness with a lovely (Big) gammon steak! Played darts on their superb setups, too. We will be back (every other week 🤣) 10/10

Great selection of beer and classic pub food, pool table and two new dart boards -thanks

Not been here for years bad meal last time but gave it a try a few years later was a beautiful meal atmosphere was great busy place 4 meals including drinks 🍷£62 pound

Reasonable prices, good staff. Great drinks 👍

We had a fantastic time and George was brilliant 👍🏻😊

We stayed behind the pub at the travelodge and ate here twice. The food was fantastic both for evening meals and breakfast. An amazing choice and ultra friendly and helpful staff. Will definitely return.

We had a wonderful experience at The Black Bull Hotel in York! The place has a really cozy and welcoming atmosphere, perfect for a relaxing meal. The staff were super friendly and made us feel right at home. I had the sirloin steak, which was cooked perfectly, and my partner enjoyed a chicken salad dish, both were delicious! We liked it so much that we ended up eating there multiple times during our stay. Great food, great service—definitely a spot we’d recommend! 👍🍽️

Food was lovely and reasonably priced, and our server George R was very attentive.

Such a lovely pub environment, we have been coming for 5 years and the service is incredible! The staff are always smiling and always good to chat too even when they are busy! The food is always 5* no matter what we decide to have! Huge shout out to Catie, who always serves us and make sure we are happy and everything is spot on! We will see you again!!

George was an amazing waiter, everything was lovely

Great food at a good price. All staff very attentive, especially George

Staff were all lovely, friendly and accommodating and we all enjoyed our food.

Stopped for an impromptu bite to eat and the food was very good. The pub was clean, tidy and fresh and George who served us was very pleasant and attentive.

The food is absolutely amazing and the staff are so polite, special mention to our server George who accommodated our requests and made us feel very welcome.

Good food options and a vast array of drinks on offer. Hadn't been for years and it was still the same friendly atmosphere. They had a pub quiz on which seemed fun and the place was very busy.

Recently been for a meal with friends and was served by a lovely waitress called Jess. Couldn't have done more to help. Thank you

Staff: There’s a 1 hour wait for food. Me: why’s that? Staff: Quiz night. Me: Is that every Thursday? Staff: Yes. Me: Anyone thought about putting more staff on so you can deal with the extra demand? Silence. It’s not like the place is even full. And the smallest single piece of chicken you can imagine.

Just been for an incredible meal with a few friends and our waitress was more than helpful and welcoming (Jess) thank you for a great experience will definitely be back!

Very good food and staff were very friendly, especially George.

George is the best server at the Black Bull. He brightens my day.

Excellent food and service! Always come for the pub quiz with my friends - lots of memories!!!

All servers are friendly and attentive, service is fast even on a Saturday night, would recommend booking a table though. Really lovely and cozy place. Food is delicious and menu is impressive.

Good atmosphere and kind service by George

Our favourite place to take the kids out for tea, was served by George and everything was lovely

Fantastic find, great sizzling food, friendly staff and good location for our sons graduation 🎓 from the University of York 👍

Food was delicious. Revamp of pub looks great and the staff are lovely.

Came in at just before 9pm, staff everywhere, busy for the quiz, but nobody could do a pudding! Come on it ain’t that hard. Quiz was great though

First visit since the refurb. Same decent food at decent prices.

Nice mega Mixed grill. Apart from the eggs have been removed

Whilst dropping our young person off at uni, we called in here for lunch. Very welcoming atmosphere & friendly staff. Lunch menu was very good, reasonable prices (compared to other pub lunches in the city centre) and great choices. Ordered drinks & food which arrived soon after, just in time to watch the football on the big screen. We will be back here again.

Lovely food and lovely service from George. We live nearby so will definitely be coming back.

Really nice staff, special mention to George. Made sure everything was okay and was very polite. Great food and great customer service!

Nice staff nice no complaints here

Good priced selection food Great for kids too

While we have visited a number of times on this visit while the food to others in out party of 4 was very good mine was sub-standard. It was cold on arrival at the table. I complained and the waitress agreed it was not to the standard expected. I was given a replacement dish but remarkably this was no better. The slogan 'sizzling plate' was certainly not the case. At this point I asked for a refund. Quite a let down.

Always enjoyed it here for food and/or drinks, love the refurb

Lovely family meal. Delicious food, big portions. Friendly helpful staff. Nicely decorated for Xmas. We liked the refurbishment which was a big improvement. All meals were tasty and it was a good experience

Great place great food and fantastic work on the refurb fantastic friendly staff

Nice staff. Lovely food & well presented. Nothing to much trouble

Every time we visit here we are welcomed like locals even though we only get to york 4/5 times a year. The pub is in an ideal location and has a big car park and those positives are before we even get inside. The manager Jill has always made us feel so welcome and Assistant manager Gav’s cheeky charm always keeps the Mrs happy too. The new refurb looks incredible. We just wish we lived closer so the black bull could actually be our local!

Looks amazing after the refurbishments. The food was excellent.

Always happy here go every Friday for tea staff very nice and good value for money

Food was really good value and so easy to order. The place has been decorated since the last time we came and is looking great. Definitely worth a visit.

Had a lovely waiter today called Amy. Would recommend going here! The best sex on the Beach cocktail I’ve ever had!

Great food and service. Lovely update to the place. All the family enjoyed our time at the Bull.

Nice pub with good food. Lots of parking. Lottie was wonderful and couldn’t be more helpful. Xx

We arrived at around 18.30 and found our table. I ordered at the bar not having to wait. The food took around 40 minutes but we were told while odering it would be this long so no problems. The food was very nice. We will be back.

Fantastic service great meal staff very attentive

Stayed at the Travelodge next door. Really enjoyed the food at competitive prices with good drinks. Staff were very friendly and the weekend breakfast was excellent

There on a pre-conference evening meal, Friday night, absolutely packed, but we got a great table, fast service, super food and reasonable price. Staff really friendly and efficient also. Loved it. Strongly recommend a visit.

The Black Bull Hotel is a sizzlers pub. There is a good variety of food on the menu. There is a wide range of beers lager and cider, but unfortunately, no hand pulled cask conditioned real ales. The staff are friendly and efficient. There is a pool table and a nice outside seating area and covered seating area. Dogs are not allowed in the pub.

Today the 21st October 2024. We visited the Black Bull, we have been customers for many years, always come here when we are visiting York on any special occasion. But today a lovely lady called Sophie served us our food. She was very frendly towards me, since I have autism. Great selection on the menu,great food,great service. Always come here in any occasion. I’m 11 from Helmsley

as always excellent value and good service, will use again soon.

Great food, nice atmosphere and friendly staff! Would recommend and will visit again 😊

I visited yesterday, the food was absolutely amazing and service was so speedy. 10/10, would definitely visit again!

Bar staff are useless, you can be standing waiting to get served for ages and they just serve someone that just walk up, its not rocket science, you should not work in a pub if you cant manage the basics. never again.

Can’t fault the place. Was fortunate enough to meet the chef on my last visit, he knows his way around a grill and has a great music taste.

Service and food was really good

We absolutely love this place, we feel so welcome, it’s like being greeted by a friend. We’ll always choose to come here, the food is lovely and the service really makes it. 100% recommend, thanks guys!

Great food and service ☺️ will go again!!!

Lovely place! Great food and staff. Would definitely recommend!!