Toby Carvery Hogsmill in Epsom and Ewell

Got free ice creams. Excellent service and the waiter was lovely. Said he doesn’t let teenagers in usually but trusted us and gave us free desert! Get this man a pay rise 💸

From start to finish ⭐⭐⭐⭐⭐from the great welcome from Abdul manager to excellent service from Mali our waitress choice of three meats freshly carved great selection of vegs all the condiments + that amazing gravy value for money can't wait to return thankyou to the team for making the evening so great.

Booked a table for 5 on line and arrived on time but no table available , one customer tried to pay just as we arrived but ended up walking out as no one was there to take the money, In fairness to staff a table was cleared for us within 10 mins. Cutlery ( when it finally arrived) was dirty but at least we had been given seviettes to wipe it clean .Food generally ok albeit a bit dried up and roast potatoes doing a good impression of tennis balls, loved the screaming kids on the next table and food all over the floor. Cheap food but won't be back. On a lighter note a mention for the young blond waitress ( sorry didnt get your name) "well done "

Second and last time. First time not to bad all ok, this time was absolutely terrible really poor food, the Beef was literally slices of fat, Pork was ok but the roast potatoes were shocking totally rock hard and dry, and a miserable and tight carver who refused the customer in front of me more meat. Our beef went back but by then we were put off by the whole thing. Will I go again? Not on your life!!!!

Disappointing * choice of vegetables poor * carrots needed more cooking - almost raw * only green vegetable - peas * food Luke warm * mean amount of Turkey meat cut in small slivers * beef served in good quantities * limited choice of desserts * service however was good * staff polite

Out of all the Toby Carvery’s I eat at and I have been to about 7 different establishments now. I will say Mel and her team front of house and also back of house are always go out of there way to make your visit a memorable one. Thank you to all the hard working kitchen staff as if it was not for them, Mel and her team would find it hard to give Great Service. Lord Butleigh Of Somerset will be back for more great food and drinks.

5/5 overall, absolutely amazing service from Charley in restaurant and Owen on bar, had a great experience, we couldn’t have picked a better place to have a gathering with friends, they were both so kind and quick to everything in the restaurant and Juan who was carving did a great job giving us generous meat slices, overall was fantastic service

Ordered meals through Just Eat for delivery, bill came to over £48. When the food did arrive it was cold (journey about two miles ). The potatoes and yorkshire pudding were just thrown in the but, but worst still, there was no meat at all in the delivery. Tried to contact the restaurant but no answer to my phone call just a voice mail telling me to leave details and they would ring back, well three days has passed and no call back. I put a complaint on their web site, still no contact. It seems that this restaurant want your custom, but do not deliver the food/service they say they will. I would advise against using them as they are not concerned about you the customer only about getting your cash. I expect I will have to do a charge back through the bank. Bad service and com

Abdoul and the team was very helpful apart from Sarah where she made me feel discomforted but overall a lovely experience

Brilliant service from Abdul, Jo, and Mell. Food was lovely. They were also lovely with the kids brilliant all round thank you.

Great experience, food was excellent and service is always great! Abdoul the GM is approachable and is happy to help! Will visit again!

Came to celebrate my son’s 8th birthday, food good as always but their service from Sarah was amazing. Nice young lady brought out a birthday cake we provided and she sang happy birthday. Would go back just to be served by her.

Quite often go with friends to this carvery burt never again. Three of us went for a late lunch on Thursday 9th May & we all had different meats but were served with one extremely thin slice of meat and lots of tiny, hardened, inedible small pieces. The roasties were well past their best and too hard to evemn cut let alone swallow! Table service was excellent but food was a total waste of money.

My favourite toby calvery , great food as always and mel was so efficient even though she was wearing a boot for an injured foot. Fibi bought our desserts , both very friendly and made our dining experience enjoyable Will be back again soon

This was a good experience for my first time attending and the store manager Abdul was really nice and the staff that was in my section

Abdul was a great host treated me with respect even tipped banging food lovely stuff great music done a TikTok here they was a right laugh

Guests was welcoming along side the manager Abdul. Instantly made me feel welcome and comforted. Plenty on tap with a few bottles to hand as well. Very respectful, exactly what you need in a pub

Dropped into this Toby on the way home from a day out. Welcome by Jenna was superb with Kiddies being acknowledged as well as the adults. Great seat which we were asked if we were all OK with and despite being extremely busy she was amazing throughout and gave us a lovely send off. Our lovely waiter Arlo went above and beyond being kind and helpful despite sadly having to suffer a group of verbally abusive diners which were handled extremely professionally by both himself and Jenna. Because of their discreet SAS-style efforts our time there was amazingly undisturbed. Food was fantastic and beautifully carved and served and the charming chef catered to us all brilliantly despite having many differing meal requests. A special shout out to the manager Abdul who obviously respects his staff and has the greatest smile in the world!

We booked the Hogsmill’s separate function space for a family birthday celebration. Abdoul and his team laid on a substantial hot and cold buffet for a party of 20 with plenty for everyone. Nothing was too much trouble, the food was well prepared and arrived when we had requested. The bar team were obliging of all requests and Abdoul worked so hard to make sure that everything was just so. We really appreciated everything including the ‘doggy bags’ to ensure nothing was wasted. Thank you.

This was for a wake. We had the semi private room. Jenna was absolutely fantastic. She looked after my family and friends so well and nothing was too much trouble. An asset to Toby Carvery.

My sister in law booked this venue for the funeral reception for her much loved husband. The food was excellent, but more importantly the service, led by the lovely and efficient Jenna was exceptional. The staff were so sensitive to the sad nature of the booking and made us all feel Relaxed and comfortable. Thank you so much

This carvery is one of the best food spots I have visited, the staff and chefs are so accommodating to all needs and wants that were necessary during our dine. Abdul and Sarah were serving us and were extremely helpful, and kind in helping us and we had no issues at all, I would definitely recommend you coming here and its great for friends,families and even on your own

Breakfast with Santa christmas eve with the kids was fab. We have been for the last couple of years and this year was by far the best. Breakfast was hot with all the usual lovely options. Santa spent time talking to the children and really getting them excited for tomorrow. Loved the photo opportunity this year which made such a lovely memory to keep. Cannot fault and would recommend to anyone with children, staff are friendly and provides an amazing Christmas experience whilst filling your tummy.

We visited today Breakfast with Santa - Jenna who was Santa went that extra mile with my Autistic grandson she made sure that we captured a great photo. Thank you so much Breakfast was plentiful and hot!

We had a great food and service. The buffet was easy to use. The manager was very accommodating.

Amazing food and selection to accommodate everyone. The service was very quick and they met all our needs.

Jenna and team were great with the kids and let us stay at santas grotto. Santa (Jenna) gave the kids a present which was lovely. Was a nice quiet atmosphere, overall great morning! From Julie

I booked a table for 8.45pm but I would recommend if you wanted extra vegetables as you can have seconds of just vegetables I would of booked a table a lot earlier as where I was sitting I could see the serving area and only about 15 minutes after eating my very nice Carvery dinner it had already been cleared away and there was nothing to go up for. When I got into this Carvery I was shown to a lovely two person table by a very polite waitress called Charley. I asked for a glass of water with ice and lemon. I did not have wait long for that to be served to me and I was also asked what I was going to have. I decided on the Carvery as it’s most of the time very good not like the Toby Carvery at Straight Road, Old Windsor. My Carvery was very nice and great value for £9.99 but I have only given this Toby Carvery 4 stars as it can always do better. I would definitely return to this Toby Carvery.

Although it was a busy time when we visited the staff made the effort to make feel welcome especially Jenna .She made us comfortable.

On 5th December I ordered two takeaway carvery which were delivered by Uber Eats. As you can see from the photo the amount of meat was very poor. It was literally 85% vegetables and potatoes and a tiny amount of meat. This is unacceptable and...

Weve been before and well certainly be back again! Great value for money for felicious food and excellent service! The manager Abdul was especially helpful in getting our table some slices of turkey which we had lost out on!

Couldn’t have had any better service from MEL and ALANA nothing was to much to ask and happy to help and always checking if we needed anything.

5/5 We had never been to Toby Carvery before but i would definitely visit again! We were warmly welcomed and shown to our table where shortly after our waitress came over to us and took our drinks orders, she explained how everything worked and helped...

The hash browns were great very nicely cooked and so were the eggs and mushrooms and basically everything else. It was a 10/10 experience would definitely go again I recommend u all to pop in and have a nice cheeky breakfast and a good time.we...

No options for gluten free at breakfast, which is absurd nowadays. Staff could not care less about the costumers, reception and food option wise.

Fab service, food and staff always a very enjoyable experience every single time we come here, thank you..

What a disappointment. Got beef and turkey ,beef just fat and turkey so pink a good bet could revive it. Told host and got my meal for kids price. £7.50 for a plate of veg. I will certainly not be returning or recommending to anyone.

Jenna served us and she was very kind to get us a table fairly quickly as we missed our timing. I would recommend this branch due to it's great customer service.

Lady at the bar Blonde short hair quite rude very little customer service! The carvery very small portion of meat we booked a table in restaurant and ended up In the bar .

I am very disappointed. The staff are very unhelpful and offer no service whatsoever. We called in for a drink eith a view to eating later which we told the bar staff. When we came to order food we were told there was no meat...

Really losing faith with my local carvery , the food is becoming substandard, not hot , serving area was filthy , don't talk to me about what passed as cabbage ! It was grey and disgusting , dried up carrots ,flat Yorkshire half cooked roast...

We went for an early dinner at 5.15pm. It was a Sunday and the place was mobbed so I'm glad we pre-booked or we wouldn't have got in. The waiting staff are all super friendly and helpful. The chaps behind the carvery not so much....

It was a very pleasant experience Helen was very nice and professional Food was good Price was affordable

Great service, little less choice than many Toby carveries but good temperature and tasty. The staff are very helpful and tolerant to neurodiverse diners

Visited today Sat 12/3/2022 at around 10am. One person (Jenna) was dealing with customers, and setting and clearing tables. For a change it was quite busy. When I asked where her help was, she told me she was on her own again. Just as I was leaving around 11:30am the manager came in, ignored the 6 people waiting to be served and pottered around trying to look busy. I dont work here but I had to inform Jenna there were customers waiting to be seated. Not sure how they expect people to keep coming back if theres only 1 person dealing with everything.

Thanks a lots for the food Kitchen manager Jazz and his team Specially beef dripping potatoes that was my favourite

Me and my partner went to Toby Carvery in Worcester Park, and the food was overly delicious. The kitchen manager was really kind enough to help me out with a few gluten free dishes and they were all DELISH! He was really kind enough to go out of his way to prepare all the veg for me. The kitchen manager is called Jazz

Food cook to perfection . Toilet were very cleaned.stuff are friendly and seem to be happy like they want to be there which is great

I’m a regular in Toby hogsmill I always like the food specially the vegetables but I came on Sunday I have noticed the bake was a bit hard than usual but if you changed the recipe I strongly suggest you your previous one but I still a lover of Toby food thanks very much to the kitchen manager for his assistance despite he was very busy

My first time visiting toby hogsmill was impressed by Food and the consideration the kitchen, Manager Jazz gave me he was so funny and kind I could see that all the guests were happy with him as well he even convinced me to have a king size loool.. I will come again because of him

My wife and I are regularly visiting toby Hogsmill for dinner and last Sunday when we popped in we were amazed to see how the Kitchen Manager was taking care of the deck , cleaning around and refreshing all the vegs we had turkeys and lamb was delicious Definitely comeback again .Thanks to the kitchen Manager...

Arrived to be greeted by Genna,this lady is undoubtedly the best waitress we have ever come across...nothing was too much for her ...we booked a bar side table for 14 heads for 80th family birthday .the food was reasonable and fairly priced as you would expect from a carvery. We supplied own birthday cake and genna and the manager insisted on singing happy birthday across the bar and bringing the cake over providing a personal touch . If you want reasonably priced food with probably the best service in the country this is the place to go

We came today for my birthday meal, we were sceptical initially as they said we were unable to book for more than 7!. Jenna greeted us and set us a table for 9, her service from start to finish was impeccable. Even though we were in the bar area, she served us throughout and took time to keep checking up on us. She went over and above for us, she could not have been more helpful. Such a lovely lady!, will definitely come back just based on the service she provided. Food was nice too!.

1st time we’ve been and must say food was lovely and so were the staff… Set us up nicely for our long trip home and although they don’t take large group bookings they set a table aside for us in the bar area and always came in to check we were ok and had everything we needed. Will defo be back again , when I’m down visiting .

Genna & Assumpta made brilliant cocktails for my friends birthday on Sunday. Great service and friendly

Just got back from the Toby Carvery The Hogsmill Worcester Park food and service was excellent from James and Gemma very friendly and welcoming staff will be visiting again would recommend this carvery to everyone.

Went Friday night and want to leave a great Recommendation if you can have any waitress asked for Jenna best waitresses I’ve come across in England apart from being a Toby carvery also to say that the food was really good on Friday round good time will come again and like I said I will request to have Jenna as my waitress I hope you’re managing to read the TripAdvisor reports because she needs to be excelled and needs to be training people on how to serve she’s spot-on

From the time we walked through the door a staff member called Jenna went above and beyond with welcoming us with excellent customer service and made our experience that more relaxing whilst we enjoyed our lovely roast

Had a lovely meal out with my family yesterday afternoon, was looked after by a lovely waitress called charley. She was very attentive and efficient at her job, food was fantastic, highly recommended!

Pre-booked a table, arrived to find staff watching videos, with one member of staff mentioning there is a customer behind them. Ignored.Then get checked in… server points to a table and says “see where that guy is standing up, if you wanna head to the table behind him”. No greeting, no guidance, previously we would get taken to a table and sat down.Shock, the table we was pointed to go to, was dirty. Asked can I have a clean table please. Server then takes us to another table with cutlery not enough for 2 people.To top it off, food was poor quality, the veg and sides tasted like it had been sitting there for a while. We wanted to just eat and go from this experience. But yet couldn’t even use the app to pay as our full order was not on there, no acknowledgement by servers, had to go pay at bar.Would not recommend and would not return.

Recently revisited and had an excellent time, the food was only beaten by the service. Jenna was so accommodating and really made our experience a 10/10. The best front of house, a credit to the team.

We usually go to Toby Carvery Frimley, where the food is always of good quality. This was a last minute decision and Frimley was fully booked. Worcester Park is a similar distance to travel and had plenty of availability. I now know why.The food was all cold, except for my Broccoli and Brie parcel. I was told it was ready by the server and went up to collect. When I asked the server for it, the answer was I don't know what you mean. Luckily I then spotted the parcel sitting on top of the serving hatch stand and helped myself.

My visit today was amazing I was with my wife We did enjoy the food we were lucky to have a very fresh turkey ,beef and lamb We had a chance to speak to the chef with the red apron Very polite and cool chef I always recommend this place to all my friends Thanks you very much indeed We will definitely come back again ...

We went to this Toby Carvery this evening as a group of 6 people having reserved a table at the start of the week for 7pm . We were shown to a table by the waitress then was pretty much left to it from there on in . We waited for over 10 minutes for the lady to come back to take our food and drinks order and she never came back . The restaurant wasn’t that busy so we didn’t know why we were kept waiting . One of our party caught the waitress as she came by and as she continued to walk by she said “ yep I shall come over in a minute I’m busy ! “ She did come back and proceeded to tell us that there was no Turkey left as it had all gone and the meat was running low so we best go to the carvery now . Some younger lady came and took our drinks order which we had to give her several times to which she apologised as she said she was normally working in the kitchen so hasn’t sure what beverages were available on draft . Clearly this was not her fault so we stayed and continued with our evening … big mistake ! The food was poorly presented at the carvery station and the selection was very limited but we decided that as we were already there we would eat as by then it was close to 7.30pm and we were all hungry . One of our party wanted to go back to have some more vegetables and when they went back all the food had been cleared away ?? No one had told us that this would be happening so we queried it with the waitress and was told that the carvery was closing early this evening as it was January and bookings were low . We asked why we were not informed of this when we entered the restaurant as we would have gone somewhere else to eat as we didn’t want to be rushed out as they were closing early . The waitress said that we were lucky that we got served at all as herself and the one other waitress ( who normally works in the kitchen ) had been on their own all day and had no breaks . Having spent less than 40 minutes in the restaurant we finished our meals and left and really wished we had gone somewhere else to eat and enjoy our evening . So if you are thinking of booking a table or eating at this particular carvery don’t bother I’d go somewhere else if I were you .

Go here loads, the food is always excellent. Also the queues are less now, the only advantage I've seen of covid. Although would rather queue in all honesty. The staff are all great, and are very attentive.

The waiter was stoned there was tinsel in the stuffing and the cheesecake was warm and soggy, for £57.99 per head for Xmas dinner which I appreciate they are working Xmas day this is not different to the usual roast anytime of the year which is what £7-9 max

Me and my family went for The breakfast it was lovely the chef was lovely and the staff was lovely the manager Mae she was so lovely and helpful the chef Anthony he helped my mum to the table and he took the food too It was busy but all the staff was lovely

The staff does not care about you, they just want you to leave as soon as possible. You do not feel like this place needs your money. Never going there again!!!

Changed the manager please ! He lacks everything there is be be 1No pr skills what so ever Food in his facial hair ! made booking had 21 people tables was no set out as requested then he just as rude as could be with his verbal remarks thinking he was clever ! Run out of wine /beer and manners ! Don’t waste your money booking that place until they get rid of the manager jack he lets the place down big time ! But thanks to the lovely lady’s yesterday because they are fabulous! Jack - when your next out find some manners and respect!! They are both free

Had a great experience at Toby Carvery, only collecting a takeaway but Jenna sorted us all out and nothing was any trouble for her! Hopefully she will get recognition if someone from Toby reads this! Thank you again

Collected 3 vegetarian Good to Go meals that turned out to be just veg - no meat alternative, no stuffing or extras. Taking the mick. Avoid.

After reading a mixed bag of reviews, I was reluctantly to keep my reservation at Toby’s carvery, Worcester Park but I’m REALLY glad I did. We had 1pm reservations but arrived 30 minutes early and was still seated immediately. The food was delicious and fresh. I absolutely loved the succulent meats, beef dripping roast potatoes, (I could of just had a plate of them alone) fresh veg and stuffing. We had a wonderful waiter called Majid who was extremely welcoming and accommodating to my elderly nana-she loved it so much she wants to come back every week. A great roast lunch to start the festive season. ⭐️⭐️⭐️⭐️

Came in with my 2 girls this evening the service was amazing I didn't catch the waitress name but she gave my daughter a pound for the machine out of her own pocket. She was very lovely and gave a fantastic service so thankyou very much it was really appreciated. The food was lovely also thankyou x

Visited last Sunday, food was great and the staff were even better! So kind and helpful. Had a great laugh and conversation with bar staff, made us feel very welcome. Will definitely go back.

My wife and I just finished our dinner at toby carvery Worcester Park food was delicious we met the kitchen manager lovely person as a regular I recommend this place to everyone 😊 coming back again Cheers

Came here for the buffet breakfast.. & our visit really felt fitting for Halloween.The bacon and sausages looked like they were trying to come back from the dead - barely cooked. Don’t think either item had anything more than a little look at the frying pan from the freezer. I’m pretty sure my sausage oinked at me. The fried eggs were undercooked and watery - they also had shells amongst them.The staff were miserable as sin, but not sure I can blame them much working in a place like this. Plates (when they finally brought them out) and cups were dirty. Even a dog would turn their nose up at the food at this place. Rank rotten.

Genna (star) organised a table for us even though we hadn’t booked - although I prob wouldn’t recommend this for food ( Mitcham and Ewell much better). I can’t recommend genna highly enough. She is helpful friendly and she genuinely loves her job. 10 out of 10 for genna but maybe a 4 out of 10 for food. Keep hold of her Toby carvery is is yr secret weapon x

We have been going back every Thursday now for the last few weeks. The food is always fresh and they are bringing out and replacing the food all the time now.Look forward to going here for dinner, fresh tasty and always happy for you to go up and get more veg and Maccie cheese much to my little girls delight. Well done guys tasty food and friendly team.

Just want to write a quick review on the device of one of the staff her name was Jenna! She was honestly so catering and friendly and really embraced me and my families crazy demands even whilst the restaurant was extremely busy! Thank you so much Jenna. You made our dinner even better!

great service friendly staff loved it food was cooked fresh and drinks were good value for money loved the old decor in the building fabulous place to visit

Visited the Hogsmill on wednesday last week and we are thoroughly impressed. food was very good and we had a lovely evening staff were all friendly and well presented very impressed will be returning soon and brining my friends

The title says it all really. Always great food and great service and nothing is roo much trouble for the guys here

It's actually my favourite restaurant I've been there in July with my family it was superb , I came back yesterday by myself again and again very good food ... thanks to Kitchen Manager in the place

The food here is really tasty and the staff are so friendly especially jenna. This is the 2nd time we have eaten here and it wont be the last.

Fantastic service from Mel throughout. She catered for all our needs. Food hot and plenty of choice. Booking a table was easy and fuss free. But Mel is a credit to your resturant! Thank you. We will be back again soon.

No queuing although we did arrive close to breakfast finishing. There was a good variety of breakfast food plus a few of extra ones - Yorkshire puds & gravy!

Fab service from JAZZ the kitchen manager he made it extra special! Made sure all the meat and veg where fresh, service with a smile very polite and good manner. Came out to check on all the tables and chatted to my seven year old and even personally bought put her desert.Very welcoming, we will deffo be back soon.

Had an enjoyable meal made all the better by the exceptional service we received from Jenna. She was very helpful and cheerful which made our evening.

Rude chef, in green & white saw him being very rude to a manager , staff member Jenna handled it very well made us feel welcome.

Love this place, staff are friendly and welcoming, cosy feel and big outdoor area for when it's nice, food has always been to my liking.

The curry girls fancied a roast for a change, and we weren't disappointed. The food was delicious and plentiful and our efficient friendly waitress Jenna kept the drinks flowing. We will definately be back in the near future.

Thanks ever so much to jenna wood... she was brilliant. Came a few days ago for a meal with the family and the service we received was great.. very friendly and polite. Would definitely recommend.

I was greeting by Jenna, she was very polite well spoken, she made us feel very welcome and went above and beyond to provide the best service, Jenna would be on top of our refills and interacted with our toddler to make them feel more comfortable. Would defiantly be coming back.

We've become regulars here, often getting a takeaway. The food is great and the staff are just lovely, nothing is too much trouble for them and the chef Antony.

The star was for the waitress who was very bubbly, the food was abysmal.I ordered cheese & chutney ciabatta with side salad, my friend ordered prawn ciabatta with side salad & garlic mushrooms for starter. The starter arrived about 15 mins after we finished our main course!The ‘ciabatta’ was tiny & looked more like a small piece of french stick. The salad comprised leaves, big chunks of raw carrot & a couple bits of tomato. No dressing, no cucumber, no onion. Overall very poor. Will not be going back.

Just had a brief visit with the kids and dog. Sat in the spacious front garden and had a selection of "nibbles" from the menu. Felt obliged to write this review for two reasons. The girl that served us was super pleasant and helpful - genuinely good service makes such a difference.Secondly, although we only had a small sampling from the menu the little Yorkshire pudding beef wraps were absolutely delicious. The houmous was lovely too.The food was bought out by the aforementioned girl and the chef, who was also really friendly. A brief visit but a very pleasant one. We will definitely be back very soon to try the full roast.

We've been getting takeaway carvery's from here for a while now, as it's pretty much the only thing my daughter will eat (restricted diet). The food here never disappoints, it's always good quality at a great price and goes down a treat! The staff here are so lovely, Anthony and Jenna served me today and they just go out of their way to help us, even for just a small takeaway order like ours nothing is too much trouble.

Never disappointed, has a wonderful feel to it very cozy , the food is just as described a full roast yummy. Me and my friend had 2 waiting staff looking after us and what a lovely job they did too, thank you Jenna & Mae.

Exemplary service by Jenna, rushed off their feet and still smiling! Warm and comforting service all round! Will definitely visit again soon

Delicious food Well done chefs and the team I did like the atmosphere from the door to the deck ....