Toby Carvery in East Staffordshire

Took our grandchildren for dinner after school and we had a lovely meal. Food was fresh and tasty not overcooked as some carvery meals can be. The staff as usual were very friendly and helpful.

Amazing food, brilliant service, especially that nice young chap by the back section. Don’t know his name but carry on doing a good job 👍🏼

Please ignore some of the negative reviews. This is not "The Ritz", so there may be staff who are just starting----give them a chance please. It is a carvery---so unless they "dish out" the food then inevitably some vegetables will be under the heat lamp a tad longer----what do you want cold vegetables!!!!!! My wife and I visited on Friday September 13th-----and we were greeted by such a friendly young lady, and she confirmed where to enter my car registration. I saw one review moaning about being fined for parking------there are signs all over th place, so what do they want! She told us about the quieter area, took us over and promptly bought drinks, and invited us to visit the carvery. Later another most pleasant lady took out ice cream orders, and bought over "the tab" and was again pleasant and smiling all the time-----both of these young ladies are simply a credit. The food was delicious------between us we had beef, pork, turkey and gammon------there was a huge range of vegetables--------yes the cauliflower had run out-----but who cares there was so much choice. We had plates that reached the ceiling, a good taste as well-------so who can complain at that for just over a "tenner." Ignore the negatives------good food, good staff and a good price.

Normally jave a lovely meal at Toby but today it was awful. Half cooked roast potatoes, carrots and peas, all stone cold. The beef was nice. Even our teas were cold. The air conditioner was on full blast. Who wants to eat a meal with their? We were not the only people complaining either. Npt impressed at all.

We arrived on a Sunday evening around 7.15pm after a long drive from Kent. The place wasn’t busy and we could see plenty of food still available. We waited at the door for over 5 minutes before a member of staff came over. She said ‘ hang on I’ll be back’ … she didn’t return. To our right there were at least 4 staff members having a chat and a laugh leaning over the bar. Not one came to us. Another few minutes passed and a staff member eventually came over. ‘ Have you booked ?’ we responded no but would there be a table for two ? She just replied’ No ‘ and started to walk off… My husband said so can we book for a little later then? She said ‘ no I told you we are fully booked ‘ and then shrugged. No apology at all and then she proceeded to huff and puff ‘ we are saving this food for the 6 people who have booked’! There was more than enough food for 20 people from what I could see. I was absolutely disgusted at her attitude she obviously didn’t want to be there or be polite and helpful… I walked off and that was it as far as I was concerned I wouldn’t want to spend one penny in that place ever. My husband however couldn’t understand why you would save food for people and why there wasn’t any offer of anything alternative… Disappointing and shameful on your staff members she needs staff training

Car park comes with £100 charge parking in what you believe to be the Toby car park. You expect it to be free. Disgusted the Toby staff do not warn customers of the charge. Makes me feel like it is not in their interests to tell you. Very disappointed and will never return again. Keep doing it Toby and you will lose more customers. I have used Toby around the country many times but never again.

Whilst the food was, as always, delicious, the chef was both rude and un-interested in his work. When we walked to the counter for him to carve the meat, he just stood there and looked at us. I asked if i could have a yorkshire pudding he sighed and stared at them, before eventually putting one on my plate. I then asked for some turkey since he didn't seem to know what to do next and required prompting, there wasn't much left and he stood and stared at it for a while, i guess deciding on if he should fetch a new one. He didn't. He carved up a few paltry slices containing a lot of fat, so not overly pleasant. I moved on to the vegetables section and there was 2 options of potatoes, one was pretty much empty and the carrot pot was also empty. He made no move to replace them or comment to say more were coming. When he served my wife, he did the same he did for me, seemed spaced out and unaware of what his job was. When my wife asked for all 4 meats, he asked her a question about the turkey, neither of us understood what it was, but he replied "yes" and again he sighed and went to get a new turkey. We guess he was trying to get her to change her mind about the turkey as he didn't want to bother fetching a new one. The service from other staff members was great, but this chef, some young looking kid was the worst i've ever experienced at a toby's.

We travel a 60 mile round trip for this Toby because we love it. No less than 5 choices of meat and about 20 different veg. Friendly staff. Good quality and value. What is there not to like.

Very disappointed, overall carvery was Luke warm, tasteless, stodgy, overcooked and zero value for money. My husband queried the Bacardi. It was supposed to have been a birthday treat for his 67th birthday, what a let down, I feel so disappointed for him and in his own words “my wife can cook far better than this” Would we recommend Toby Carvery the answer is NO and will we come again the answer is NEVER. What a waste of over £40.

First visit. Very friendly staff especially Mary. Plenty of choice of meats and good selection of veg. Disappointed in the cauliflower cheese sadly it was just boiled with a watery sauce and paprika sprinkled on … Apart from that everything was great and I didn’t have to cook it #winner

Had a great visit with my niece and nephew delicious carveries plenty of veg to choose from and superb puddings from Jack and prompt service by our waitress Sharon.

Superb carvery on Easter Sunday. 5 meats, every veg you can think of. Piled out plates high. Delicious. Great service. For a great carvery you can’t fault it. Easy to get to off the A38 with loads of parking.

Booked for 10.30am x2 couples, arrived at 10.15am and a queue at till to book in which wasn't a big issue but it was 10.30 by the time we paid and was told to sit wherever we wanted, then what I guess was the manager came to the till and told the lady not to take anymore people as they weren't putting anymore food out... I obviously heard this and went to look at the food left, with 11 people queueing to get food and the dishes virtually empty I went back to the bar and asked for a refund saying you've just taken out money knowing there's a queue with no more food coming out what was the point,? Got told sorry "we had a table of 15 came in" which is totally irrelevant as it's still 15 people whether on one table or five,..... Manager came and didn't say a word of apology just asked me to present my card... Now it'll take 5 days for my refund and as I checked my receipt the refund was £18.59, the money taken was £19.62, okay not a big difference but still wrong, so not good service at all in more ways than one, walked out at 10.40am so not too late to have run out, bad management that can't apologise for their bad planning.....

Great breakfast, staff very friendly nothing to much trouble, great value for money plenty to choose from can get busy at weekends but you can book online.

Good meat free carvery, extra Yorkshire pudding. Friendly service. Used the Toby app for 25% off. Decent Monday night meal

Purpose built restaurant with no bar/waiting area. We arrived early and were told impolitely to come back later as there was no waiting area. There is nowhere around to go so we waited in the cars. The tables inside were tightly packed. Our table was situated by the toilets and drinks machine so we were constantly bumped. The menu says there are gluten free options which suggests choice and alternatives but actually meant ‘go without the trimmings’ making it a very limited meal for the price. The peas were rock hard. Would not recommend for anyone, especially coeliacs. A week notice requesting gf from a place that only does roast dinners was very disappointing to find they can’t be bothered.

I came in for lunch today around 11-12 sat at I think table 28 and from what I can only assume was another member of staff, female I’m thinking in her 40’s arguing with a young lad in chef uniform at the bar area. She seemed quite agitated, really snappy and high rated as she could be heard all throughout the restaurant which I think is very unprofessional! Having ago at your staff in the restaurant is disrespectful towards the staff member himself and the guests who are eating and it is wrong on so many levels, the issue should have been dealt with professionally in private not where every guest who visits can hear! The young lad walked off in the end looked like he was in tears bless him, I hope she’s happy with herself for making another staff member cry In front of a whole restaurant when it could have been dealt with in a private and professional manner! All I wanted to do was eat my food in peace and all I got was an earful of rage, it put me off!!!

We bought a Groupon deal for Toby Carvery at £29.99 for 2 adults and 2 children. We booked at this branch as we were travelling back home from Manchester that evening and it is a nice halfway mark and break for children and us to eat dinner. We were seated. A waiter then came along to take drinks orders and I then informed him that we are on a. groupon deal. He brought over a Groupon/Wowcher menu that we can order from. Nowhere on this menu it stated it’s for adults only nor did the waiter point out that children should be ordering from a different menu - we were given the Groupon menu and so thought this was the menu to order from! Luckily I queried if ours included a third course as our Groupon stated 2 course. When I asked he said it’s for three courses! I asked again and that’s when he said he will go confirm. We could have easily ordered a third course and would have been charged for this at the end. So be ware that the menu they give you is not very clear! When we payed, our bill came to £36 outstanding (this after the £29.99 Groupon was taken off). We queried this and it turned out that we owed £36 for 4 soft drinks and two adult desserts. When the waiter came around to order the desserts he should have pointed out to us that the children should order from another menu. We would not have bought them the adult sized desserts if we had known this but because that was the menu that was given to us, we assumed it was for all. No where on the menu did it state adults only! They had a kids roast as at the counter you are given the option of kids plate or adult plate so obviously we went for kids plate. If this was made clear at dessert order, we would have bought kids dessert. The manager was very adamant that we were wrong and had to pay the £36. He kept saying the ice creams will affect his stock take and we thought the whole argument was extremely petty over two ice creams. At the end of it all we asked him to add on two kids puddings to the bill and guess what? The price came down by £10!! That’s by adding food to our bill. We understand how it works that once you enter the Groupon onto the system you cannot reverse it but at no point did the manager think to do this, we had to suggest this to him. It very much felt like a money making con and for that reason, please do check what menu you are given and question things before ordering. We were expecting to only pay for drinks on top ! Not two extra puddings too. Very petty and restaurant should have just let slip on the two ice creams! No big deal but it spoilt our whole experience for us and the children! Never again and that’s why you get 1 star! Awful way to end our nice day out.

We dropped in here for breakfast whilst in the area. It was a buffet style breakfast with all the usual suspects but one added suprise…. Drum roll please…. YORKSHIRE PUDDING !! Now I don’t know if that was because it was a Sunday but it was certainly an interesting addition and lovely filled with beans !!! For the price it’s great value !

On 11th January 2024 my wife and I took our daughter to Toby Carvery for lunch. Our roast dinners and sweets were excellent and very good value for money and the customer service we received was very good, but lacking one very important ingredient. We do not live in Burton, but visit the town every third week throughout the year to take our daughter, who lives in a care home here, out for a meal and a visit to the shops. We have dined at your restaurant at least four times during last year and parked in exactly the same disabled bay, closest to the main entrance (as I am an above knee amputee and Blue Badge holder) and enjoyed all our visits. Unfortunately, today (24 January 2024) I received a Parking Charge Notice of £100 from Euro Car Parks with photographs of my car and exact details of when I entered the car park on 11/01/2024 at 12:25:38 and exited it at 13:40:10 (1hr 15m). I assumed (obviously wrongly) that parking was free and certainly have never seen signage to indicate otherwise. I read with interest other reviews from your customers who have also been caught out by this, and would have thought that as part of the meet and greet procedure, diners would be informed (or reminded) that they will need to register their vehicles registration details at a machine in the car park before ordering food. It is with regret therefore, that we will not be returning to your restaurant in the future.

Friendly staff and food is always good, fresh, hot and can have as much as you like. The brownie is my go to pudding as well.

great meal food is always lovely. Atmosphere was good . service was ok. We always have a great time, the staff are always very friendly.

Beautiful meal, we had an awful experience on Christmas day at another venue and wished we had booked here, so straight after Christmas we came here twice . No complaints what so ever. Would like to see Carrott and swede and spinach more regularly but that's my only gripe. Food cooked to perfection. Keep up good work toby carvery

This is one of the nicest Toby's I've been to. Its clean, has nice ambiance, and the food is always tasty and fresh. Its also quite healthy. Will never get tired of their roasts and fresh veg.

Food and service excellent. Could not fault it.Thank you.The young lady who looked after us was great.Thank you Emmie.

I came for breakfast yesterday with friends, we didn’t think about booking as it was fairly early but we definitely should have. The restaurant was busy, with quite a few people behind us queuing to pay and what looked like 20 workmen all trying to...

Very average, been to a few Toby carveries and this certainly was not one of the better ones. A lot of the food was quite dry and luke warm, tasted like it had been hanging around a while. Staff pleasant but not many of them...

I got a parking charge for parking in the usual car park that is also for Miller & Carter, I parked to go to the latter in September and didn’t get a charge then. It was not made obvious with a ticketing system- no one...

Visited Burton on Trent Carvery this afternoon with my family, unfortunately it was a poor experience, no salt and pepper in cruet on the table. Food not very warm and macaroni cheese was so dry it had gone hard. Service even worse, waited about 10...

No organsion with food coming and out . Dirty aprons. Old food being emptied into new food. Do not have pigs in blanket. !!! Gone downhill since I last came for a meal. The waitress and waiters work hard not there fault.

Absolutely terrible breakfast. Stood waiting for it to be refilled no communication from staff to say it won’t be long even had to ask twice for plates. Toaster is a waste of time unless you have all day waiting for it ! Everything is dripping...

Having been a regular customer for breakfast and carvey. Please BEWARE.....they have 'employed' a parking company and if you miss the signs and do not register your car you will be charged for parking as unauthorised!! the charge £100.00 !!! despite having eaten and spent...

My friend and I went for a carvery last week, in Burton, it was a lovely meal and service was very good. We saw a sign saying to enter our registration number but it didn't say why. we didn't think anything of it. Last night...

We had a chief called Ross, he was absolutely amazing, he realised my daughter had learning difficulties and was so patient and calm with her. Well don’t Toby Burton we will defo be returning x

We have visited this restaurant a few times and not had any issues however Sunday was awful as we were sat at a table near the door, and every time someone entered or left the restaurant we received an icy blast of cold air. Food...

Appalling evening. Tonight was not good. We arrived at 8.15pm and after 10 minutes waiting at the desk for someone to greet us. I KEpt looking for someone but the young waiters waitress were just laughing and ignored me. We looked at the food to...

Disappointing dinner at Toby Carvery this evening. I went out with my mother in law and my partner for a birthday meal. We were seated quickly however when we got our meals, my mother in law discovered her yorkshire puddings were undercooked and inedible. After...

This is got to be the worst toby I have ever been to Waiting at the desk for ages while teenager staff at the bar kept looking over to us and never even acknowledged us Finally showed to a table to then waited for someone...

I went to Toby Carvery on september 27th with my boyfriend and my 11 month old son. We’d booked a table for 2 and in the notes for our reservation we included “will need a highchair” so the staff knew in advance. Upon entering we...

how there is a que to get in this place?? service and food was awful. waiter took our drink order and after five minutes brought my wife her double vodka....well it looked like a urine sample. I took to the bar cause the waiter had...

Decided on a Toby carvery to celebrate our friends birthday. Meal as always filling and delicious. Bonus was the friendly and helpful service we received from Lily, who advised on menu choices and went the extra mile when sweet variations could have been problematic. Will...

Had such an amazing night at Toby carvery burton with the lovely service of Katie , friendly and went the extra mile and made our night , such a lovely girl , amazing food as always !

It is fair to say we were highly disappointed with our experience at Toby Carvery Burton branch last night. The carvery buffet unfortunately did not look very appetising although the food was okay, bit bland but decent for the price. The meats looked bone dry...

This was our first ever visit to Toby, having been very reluctant to visit but we was very impressed by the staff and the quality of the food , we tried our look on Sunday afternoon and the staff managed to accommodate us, as we...

Great £5 per person offer, we was running late and phoned ahead an the table was kindly held for us, food was good and very quick service

Very busy, not very clean, food on the floor. Children running around the restaurant. Meat nice, not much choice in vegetables due the amount of people eating.

Amazing place to visit!! Thank you Abi and team for everything it was amazing from start to finish ❤️ xxxxx

We went as we had a voucher given to me as a gift otherwise it is really not my thing. Food was hot and good bar the soggy carrots. The guy carving the meat didn't look like he enjoyed his job but the waiters were...

Went to Toby carvery in Burton on Trent to grab a quick bite on the way home from work with my partner at just before 8pm. I understand it was late but we were seated and left to decide on drinks. Once the drinks had...

Wow what a great experience ! Abi was just amazing !. I went with my 87 year old mother who has walking difficulties. We were looked after like we were royalty. Food excellent as always !. Even helped my Mum leave the premises via the...

I visited this restaurant with friends, 3 of whom are elderly and severely disabled. From the moment we arrived the staff could not have been more helpful, particularly the wonderful Mary who went out of her way to assist us. We ordered at the carvery...

We waited to be seated and the lady on the reception kept leaving her position even though there were other people behind us waiting to be seated and we were told that it would a 20 minute wait as we hadn't booked but we counted...

We expected better service, not been for a few years and was looking forward to going but was so disappointed. Upon arrival the waitress asked what we wanted to drink, only to tell us that they only stock carling and coors in lager and John...

Meal was absolutely amazing! Everything was perfect, best I’ve have in a long time. Meat melted in you mouth. Leek crumble was lovely. Can’t fault the staff., they were great

Very unimpressed with the breakfast. No scrambled eggs (have to order that when paying), cubed potatoes with onions not something I would associate with breakfast, mushy tinned tomatoes, ran out and still heating up, hass browns inedible.....

Visited this evening with a £10 email birthday voucher from a £25 spend, Showed the voucher on arrival and ordered drinks and 2x 2course meals, meals should have been £10.79 for 2 courses which when we ordered, the staff were aware! When the bill came...

Excellent, food was hot and well stocked. Very busy but the girls all had smiles on their faces and nothing was too much trouble. Will defiantly be back!

Fantastic service as usual!! Mary is a credit to the business. Food was fresh and delicious, staff very friendly and can’t fault them

Staff very professional, food was fantastic will defiantly be back. Plenty of choice if your a veggie which I enjoyed.

Excellent from start to finish. Staff were very engaging with my daughter and made a fuss of her. Will defiantly be back :)

Brilliant experience. Staff so so friendly and food was fresh and hot, Katie O gave us a good recommendation about her fave pudding! 10/10

Absolutely bad mannered staff. Would not recommend at all, we are sat there eating and two lads working there bad mouthing about Autism it's disgusting behaviour and they should be sacked there and then

Mary was lovely! Brilliant waitress!! Very happy with the customer service! Food was superb!! Will definitely be returning!

Absolutely excellent experience. Booked for myself and my husband not knowing our son had booked for himself and partner,no issue with seating us all together even though it was very busy.The carvery was well stocked and all the meat was delicious.All staff including all chefs...

Lovely food, staff always friendly and welcoming. best carvery I’ve ever been too. Katie and Erin always go out of their way to make sure am ok.

Came on Saturday with my little one,as per usual attentive and friendly service ! Food looked and tasted fresh. Manager Abi looked after us and made visit very enjoyable and relaxed.

Went today for a family meal, got held up in roadworks so was 10 minutes late for booking. On arrival explained to Kevin (manager) who said he had cancelled the table. I explained we had tried to call and explain about running late. He told...

Dry and tasteless pancakes, don't understand how they can serve something like this?!! Everything seemed a week old and the sausages reminded me of putrid coal pieces. The vegetables shone maliciously and tasted as if they were bathed in chlorine. Not ideal, I must admit.

Great food, great service from the minute we arrived to the minute we left. The staff were friendly and everyone welcomed us. Car park is also great 👍🏻

Food was lovely however the front of house was rude when we arrived as our booking couldn’t be found. Then as we left they shouted out the doors to us that we hadn’t paid!! Even when giving them the receipt they wouldn’t accept we hadn’t...

Visited during a midweek afternoon. Sat at the table to find cutlery and menus dirty. When going up to the carvery, I asked for turkey and beef. Beef was 40% fatty so I asked the chef for some more , I received an additional slice...

Burton Carvery do an excellent meal but I’ve been many times and it’s always only luke warm. I can’t eat anything red hot but I’d rather be blowing it a bit than finding it’s cold by my fourth mouthful.

Apparently, Toby carvery can’t source any eggs and only have GM scrambled, we wasn’t told of this when purchasing … disappointed

Visited Toby Carvery Burton on Friday 6 January 2023. We requested the 2 courses from the menu for £9.99 per person as advertised on the Toby Carvery website. We were advised by the manager that the offer wasn’t available and as they were doing the...

Decided to stop here for dinner as was passing on the way home and felt like a treat. Parking is easy and plenty of it. Staff were pleasant. Food, is what it is for a carvery. But actually on this visit, the food actually tasted...

Came for breakfast and food was lovely.Katie and Kelly were amazing and very friendly.Also is always smiling and happy

The food was so good , fresh hot and very tasty x we love it here x all the staff are lovely but Ross and Skye so helpful thank you guys xx

We had three meals, waited at the carvery counter for ten minutes before the “chef” arrived, the veg counter very sparse and what was on display was very poor carrots and peas were grey, cauliflower cheese was cold, The roasted potatoes were solid and eventually...

Went here for a meal yesterday evening and it was a lovely visit, the staff were nice & friendly and the food was delicious. Quick service and quality food, would definitely recommend.

Very disappointed in the place gone down hill hygiene very poor made me feel sick not happy with place

We have been on 2 occasions and the service was awful on both times. The first time we visited (Couple), we were seated behind a wall in an empty restaurant right next to a massive family who didn't control their children. After waiting for 10...

Amazing service from all the staff here, great value for money. Looked after us so well we felt leaving very happy. Abi tucker went the extra mile for my nan who was in a wheelchair.

Fantastic and quick service. Good quality food and really friendly/helpful staff. Great with allergy information.

Booked a table for early evening on 13th October as a family meal after a good week for us all. Told when we arrived that the hot plate was being refreshed, so we waited and waited...After 15 mins a lot of people had turned up...

Came for breakfast as i love a toby breakfast was good apart from the potato cheese onion mix first no cheese very little onion but the main problem was potato were raw could tell before but on plate this was on tue was disappoint as...

Family birthday meal - no Turkey (every other customer had been called ) so requested a slice of beef to try prior to seating as not always been the best here - beef tasted ok so joined the queue … no pork no Turkey ,...

I come to the Carvery regularly. Tonight the service was atrocious. The time we had to wait was unacceptable. When we asked for service the response was patronising. Not sure that I will be back

If you are thinking of going of going for a meal to this restaurant give it a swerve. Poor service, badly prepared food, fatty unchewable meat. The worst meal that I have had.

To say the meal was poor was an understatement. I wanted beef and what was on the counter could only be described as a few scraps. I asked was any fresh coming out and was told only when the remaining beef was gone would they...

Food was nice, but the service was shocking, felt completely forgotten about, been here nearly hour and half and still waiting for dessert.

Food was ok but the one make member of staff seemed to be hurrying us all the time for us to leave when I went to the loo before ordering my friend had to say three times we will order when am back and as...

This restaurant is quite new but it was fabulous. The staff, food and atmosphere was great. I have to highlight Laura who took our order. She was amazing and so helpful sorting food for our son who is autistic and quite picky. We'll done.

Never in my life have I been stunned by how rude staff are. Staff talking about us negatively whilst we were stood there. Never again.

Went for breakfast this morning - although have eaten there before this was the first time for breakfast. Most dissapointed; no-one to great us when we arrived, no-one to show us to a table or direct us to a table; no-one to tell us how...

Have used various Toby's over the years, on a regular basis, usually at least twice a month, so I know they have there ups and downs. However this one was beyond anything we have experienced before,not in a good way. It was only about 1.45...

I visited Toby Carvery today with my son, The service was amazing they have some very friendly and understanding staff such as Katie, Josh and Sophie they were all very polite, friendly and well mannered, the food was really good, fresh and very well cooked...

We came to this location as a stop off on our way to Blackpool. We thought we’d fill up on breakfast so we wouldn’t have to stop again. We were ushered to the bar, asked how many people what drinks etc. nothing was explained, we...

I recently moved to Branston and came for a carvery with my friend back in Feb and have been meaning to make a review on how clean and fresh it was in the venue, how fresh and beautiful the food was and we had a...

Having being to several Toby carvery, the Burton carvery is easily the best. Portions were generous and the vegetables were fresh ( not always the case in my experience of Toby). The staff were very pleasant and welcoming. Wouldn't hesitate to visit again now that...

Enjoyed my visit, staff were very attentive. Laura was my server. Lovely polite women. Would recommend visiting! :)