The Old Swan in East Staffordshire - Phone Number, Reservations, Reviews

First visit to the old swan. This place followed the usual spoons form, great quality for price, order from app and friendly staff. We return when next in town.

A regular stop off en route and you usually know what to expect it's Spoons after all not the Ivy but this was below the usual expectations. Staff had perhaps had a busy day but it was only 5pm and they weren't too enthusiastic at the bar. Half the items on the menu weren't available and neither was table service. Wouldn't rush back and probably just call at Maccies next time.

Running reduced menu. No obvious signage when coming in except a small notice at the bar. Staff saw me and my partner struggling with the app as it was not allowing orders, ignored us. Very disappointed.

Same as any spoons, you know what your getting food is the same is everyone. have to knock the food down just due to the beans always finding them to be nasty and leave a horrible taste.

Lovely pub all the staff are brilliant and the food coming out well done

Fast service, good food, friendly staff. What more could you ask for?

Went in after a recent refurbishment and couldn't really see much difference. Had some food and ordered the sirloin steak as it was a steak night and unfortunately it consisted of around 40% gristle, so it was very disappointing but have to add that my son had the mixed grill and it was good according to him.

Great food and service. Would go back. Best weatherspoons I've been too

Unfortunately, me and my friends had a bad experience. We normally go to a variety of wetherspoons pubs, and the service is very good, however one of the meals came with a hair in an egg, and the other came with a dead fly in the muffin. As the fly was dead, i would only assume that it was prepared and cooked with it in. I ended up getting a refund, as i was worried to orded again, as me and my friends were put off our food after experiencing all of this. Will not be coming back.

An OK Wetherspoons, a few family groups (including ours - 6 adults and a baby) enjoying lunch.

Great service and excellent quality beers

Excellent breakfast good price

As always, it is a pleasure to eat at this place

Uttoxeter.(13/07/24) The Old Swan. Ordered Two steaks with pepper sauce, for my Wife and I plus drinks. After ordering via app and making FULL PAYMENT we were informed, "no pepper sauce" OK this happens,understandable, and the alternative was some spicy whisky infused gloop or gravy. "Fine, gravy" We replied. "There is only Chicken gravy" the employee announced. "With steak, seriously?" we queried. "Sorry but its all we have" the waiter responded . Not his fault I understand, I also know that if you want a gourmet top notch meal you don't go to Wetherspoons but surely a busy eatery on a Saturday night could have been more accommodating and bought in some Bisto or powdered Pepper sauce.

You get what you see, good price beer and food. Friendly staff who served very quickly.

Bad atmosphere, stick to the other Weymouth spoons.

Just been renovated. Nice new carpets ..but same mediocre food served half cold .

Not as clean as other weatherspoons, tables grubby, no condiments offered when food arrived unlike other weatherspoons, been asked if food is okay before not here, could do better

Friendly welcoming staff, good choice of ale amd a nice atmosphere.

Toast arrived virtually untoasted! Service good, reasonably priced food & drinks.

Went here for food ordered mains and sides, the sides either came out after nearly finishing the meal or on top of the pizza never known anything like it wouldn't eat there again

When sitting at a table I expect it to be cleaned. Staff don't wipe tables don't clean up dropped food. Staff unattentive. Don't have any communication skills with customers. Only good thing I can say is the drinks are cheap. The old swan has just been refurbished but due to staff won't be long before it's a dirty place to eat again as before Refurb. Manager needs to get a grip on the staff or refurbish those too.

Long queue for coffee (only 1 machine was switched on). Breakfasts missing items

Only there for one, however, service was good and polite, beer was good and cheap. Atmosphere was comfortable enough. Well done.

Busy at time of visit good choice of ale, food upto usual standard

Nice atmosphere the pub was alot bigger than expected , staff were friendly and lager and cider was nice and refreshing . I would definitely go again.

Very good. Went on curry night and very good.

Interesting place sat up stairs didn't realise that's where the bogs was so don't recommend that part but food was nice and came quickly

Didn't have the meal that I ordered, but otherwise friendly and helpful.

Nice place Very friendly Only issue - given wrong food to what we ordered - still very nice thou 😇

Yet again, another satisfying visit.

Worst pub ever and I've been to a few Weatherspoons. Avoid as place is filthy and food awful. Staff are a disgrace being rude and incompetent.Management need to sort this place out. Will never return and would advise you the same. Yuk!!!!

A few drinks and a spot of lunch as the races were cancelled. Had 3 small plates which were served by a very polite young man by the name of James. Great service kiddo, keep up the good work x

Very busy but staff coped well Food good & plenty of it , Nno frills

Hit & miss visiting here, as we do every week. 3/5 times a section of your food is cold e,g, peas, beans, soup. It can be embrassing if with friends/family. Staff change regularly but Jane is 10/10. Happysmile always.

Not normally one for a wetherspoons, though went in on work's Christmas meal etc. The one in Uttoxeter is really nice and quite affordably priced!

在英國中部小鎮Uttoxetet的英式茶餐廳，我的另一個家，歡迎來加入我們。

Went into the old swan today and asked for beans on toast…blimey forget frozen peas if you get a black eye…run into the old swan and dip your face in their beans on toast they are freezing

Regular Wetherspoons, cheap and v cheerful. excellent ale for under 3 quid, what's not to like. and free coffee, tea, hot choc refills for £1.50.

Bar staff was very nice and welcoming. Drinks good, always a nice selection. Just shame about some of the clientele...

nice spoons but very busy on race days

Eat a pizza which was excellent but I was really hungry as well so cannot be too objective. Food was quick, beer quicker. Only thing i didn't like was ordering system, either on the bar or via smartphone app. Bar was crowded so had to install yet another app on my phone..

Update from last review, The food was much better and portion size great .. Well happy with the service and place in general.. Happy to say it's now my local . BUT still thing one of the chefs / cook needs a lesson on partion size .. The other are great ..

I stopped here for a coffee. Excellent value with free refills. Toilets were a little hard to locate... Very polite and helpful staff.

Friendly staff, served quickly. Not as busy as we expected for a Saturday night but that suited us fine

It's just a standard Wetherspoons. Decent prices but not a lot more to say.

A prity decent Spoon's, a bit quiet when I went in but filled up about 1ish.

Last time we will be going, food was awful served cold, tasteless and badly presented.

Good old Wetherspoon - everywhere you go to one you know what to expect and what is delivered.

Food and service OK. The staff must have been busy because a lot of the tables hadn't been cleared. One lady went and got a cloth and cleaned her own.

Could do with being a bit cleaner

Not much else in uttoxeter, but does a good job.

Just wondered why last night 5 chicken wings were unavailable but 10 chicken wings were available??????? did buy the 10,and they were delicious but!!!!.Wonder if one ever gets a reply from these reviews

Haven't been to this Wetherspoons before. It was busy but we ordered our meal via our phone. We had a nice booth to sit in and food came very quickly. Staff were friendly too. Would definitely go again.

Today was just out of this world in terms of bizarre, Sunday 15th October. Ordered food at 12pm. Waited over an hour and still nothing. So goes to bar to ask when food will arrive, wasn't sure. So back to the table, to have a server bring receipts to us, eventually found our order, with an order missing, so when we e eventually got served 2 of my guests were served, whilst I waited as the initial order had missed out a person, that being me, so was now a separate order. But still an hour on, food had arrived for my friends, so when mine arrived I ate alone, ruined the day. 1st time this has happened and seemed like there was only 1 server in the whole restaurant today, and not sure what was going on with the chef. Dirty cultelry, asked for it to be changed to get the same. Red hot chips, but with freezing cold bacon sausages and beans, oh and the egg. My friends food was below par as well. Was the manager cooking today, as never saw her once. Service today was terrible as was the food. No offer of any kind for the wait.. other people were getting ready to walk out as well. 2 hours to receive food, is just a joke. Probably won't be returning after this visit, and wasn't even that busy either.. tables were cleaned by moving empty plates, glasses from one table to another table. To walk past you'd think to yourself, I'm not eating in there. Used to be great not sure if this is a one off, but not willing to give it another go, as the wait was crazy and to receive sub standard food, was just a joke. Shame used to love it here, food done usually 15 20 mins from 1st ordering it. But to be called out on the order, and to see a missing item, when you watched the bar lady take the order. We were completely forgotten about.. Its up to you, beer is okay here. I didn't drink, had tea as had a brunch, and 2 cups of tea went stone cold and had to have a 3rd with my meal, so you're not making money, if anything your losing it. Again such a shame, as always used to be a good experience here.. But after today, I don't think we will be returning. Photos~Knew this was the food that was transferred from our table to another table just so we could eat so it had been there 2 hours plus. Not taken to the kitchen, just a complete mess. So if I'm ill in anyway, I'll know where to go to. As the utensils, just to be handed in that fashion, was unreal. Food still on knives, all of it.. was ready to use my hands. As they were cleaner than eating utensils. Sort it out, as its a shame..

Breakfast with the boys on a Sunday morning. 3/5 boys have their food and the remaining 2/5 have to wait a further 15 minutes + for theirs. Not a fan really.

A better than average Wetherspoons. Friendly staff and good service.

Friendly service and a relaxing atmosphere

Tables covered with plates of uneaten food and floor was sticky to a point you could here peoples shoes creaking staff on phone and the ap was a waste of time has when I orders drinks I got fed up of waiting and fetched them myself …I found bar empty with the drinks at the end

Tried to order food: mixed grill - not available tried to order any curry - not available finally any pizza - nothing was available. Asked the manager why there was nothing available he didn’t know. I suggested that he should put a sign up advising people of the lack of food options. It wasn’t as if the pub was busy

Nice pub, good service, had food and drink before and after racing well done to everyone who works there

The pub itself was fine. Typical Wetherspoons. Although admittedly, we went in fairly late in the evening (18:30/40ish), there was very little available on the menu. It was steak night and I wasn't expecting much on that part but there wasn't a lot of anything else. What we did have was alright but a little disappointed overall.

Good wetherspoons pub. Good service, food and atmosphere.

Helpful staff nice food, I was looking forward to a breakfast Friday and finally had one on Monday and wasn't let down. large breakfast was worth the wait and money

Food, amazing. Service, amazing. Atmosphere, nice. Most of the food was red hot or warm, NOTHING was cold. Such good food prices, especially free hot drink refills. Did not take long for the food to arrive, and was very quick to clean the table.

The worst spoons in the country! Filthy tables, glasses and used crockery left for hours, customers having to move dirty plates etc on to other tables mounting up already, absolute tip!

Love going here but its always the same.. tables never being cleaned ..food on the floor .etc.

Very disappointed today. No meat burgers. No pizzas. Plus side very busy got a table.

This is certainly one of the better Spoons. Usual great selection of beer at a reasonable price. Polite staff. Lovely building. Obviously toilets are almost in Stoke but that's to be expected if frequenting a Spoons.

Decent venue, wheelchair accessible £1.50 as much coffee and tea as you can drink. Accessible disabled toilet. The food out of the kitchen leaves a lot to be desired as its left out way too long under the lights. Please sort this out.

Could do with a touch up on the inside

The staff were friendly and welcoming. The vegan breakfast was pretty good but.... It's still a Weatherspoons and it's run by a horrible, Brexit supporting moron and if it wasn't for the need of somewhere to sit and work using their free WiFi while I waited for mother to finish her medical appointment, I'd not have visited.

Went for a quick pint. Was astonished to see a Scottish member if staff swearing at other bar staff and being very disrespectful. Is this really how you run a bar and expe t other staff to do their job properly. Totally amazed!!! Thanks to the member of staff that served me with a smile and very friendly.

Breakfast was good and one of the nicer friendly wetherspoons I've been to. Would recommend

Have had brilliant meals their with friends

Definitely recommend, service was great even 5min b4 breakfast was over they were happy to serve us. Food was jus as good 👍

Used the app. Prompt service. Good quality and value for money.

Nice budget food, quick service , friendly staff. A little dark and dim inside , upper floor pleasant at night lit up. no cash machine , good value food a d drinks. Disabled loo thankfully as loos up stairs a d quiet a trek. Couldn't see any outdoor seating shame in pretty little village. Furniture chairs tables need refresh and tables quiet small. Central location to market place useful as No parking.

Visited here for some food and a drink and it was just really filthy. Tables left not cleared and wiped down and rubbish all over the floor. Staff who bought over the food had no communication skills whatsoever and the food was ok but had better. Dirty spoons don’t bother with it.

Had a meal and a drink most empty tables was not cleaned off managed to find a table and their was long hairs on it we watched staff passing tables with rubbish on the floors and not wippng the tables i ordered madrass curry and when it arrived the staff member did not speak he was like a wet drip the nann bread was like leather disgusting avoid this place its dirty and a discrace also no manners of any staff needs the health inspecters in

Good selection of beers. It was a bit quiet, but it was a Monday night…

Very lively and busy, classic wetherspoons experience.

Really nice place to rest after work 👍 good friendly atmosphere, excellent food and drinks. This is comfortable for me. On weekends could be a lot of people here. Very crowded. When I go to business trip I always trying to visit here. So I was hear many times)). Everything ok for me.Also you can park your car nearby ( after 6pm it is free of charge).

Had a great time in th8s friendly pub

AVOID!!! Ordered a few things on the app, they accepted the order and payment then proceeded to say they were not doing the food and drink. No refund was given. Staff have a really bad attitude. Why have an app service if they don't want to fulfill the orders people have paid for. Then not to give the money back is just disgusting.

As expected good value for money

Absolutely shocking service. Was buying my friend food and drinks via the app and the staff became rude. They then stopped serving the food to him yet took the money. This was not refunded. This is stealing. My friend went to try and resolve this and was treated with no respect or care. The staff were rude to him and they stole my money. If you aren’t prepared to honour orders do not accept them

quick and easy to order and pay using the app

Food is always nice never had bad service yet

Always amazing service and can not recommended it any more anyone coming to Uttoxeter this is the best place to go for food or drink or both if you really fancy it.

Lovely and clean, £2.90 for two Cappuccinos with unlimited refills, what's not to love👍

A good weatherspoons the normal drinks and food but it is a wide range that caters for all tastes. Well worth a visit.

Nice print and food not bad meal + drink £10 cheap and staff helpful

Quick coffee and cake donated for Cancer research lovely donated with thanks.

The staff were very friendly but the food was not all that good.

Much improved from review below, pub quite busy but service was top notch...... Once again food was OK, unfortunately same can't be said for the rest of the experience. Having had to clear our own table, as did another three groups that came in, food arrived before drinks. Only one person left on the bar probably caused this. Food delivered reasonably quickly, but the server just ignored the table piled high with dirty dishes. Ordered pudding, arrived before table was cleared, server said "I'll see if I can clear some plates". Second drink ordered, server looked at dirty plates, then ignored them. I have seen better run greasey Joe cafes.

I was disappointed to say the least food wasn’t great but was appalled at the state of the toilets and there is a plaque on the wall to say it’s loo of the year!! Also when we sat down to dinner we noticed how dirty the glass was I don’t know who’s meant to be cleaning the place but they need replacing I dread to think what it like in the kitchen!!

Good atmosphere ,good value ,Witherspoon's .

Good food and service. The staff were very friendly. The only negative the tables were not cleared after completing the meal.

lovely big pub. food was great and staff were friendly. would happily return. thanks.