The Waterfront Public House in East Staffordshire

A very enjoyable lunch. Staff are very friendly and service was good. Nice outlook over the marina.

This place is extremely overpriced and not worth the money. A lot of the food is frozen, and the apple crumble is made with tinned apples. The staff are also quite unfriendly.

Beautiful place & Beautiful food too. Myself & family ate in the restaurant today & can honestly say we were more than impressed. The meals we ordered were X2 Cod & chips, X1 Brisket beef burger & X1 Gammon. The food was outstanding, very hot & extremely tasty & plentiful. The staff were very happy & very attentive & above all we had a lovely experience at The Waterfront. Thank you & see you again 😊

Just popped in for a late drink in the evening sunshine. They get Bonus points for being able to buy a hot chocolate and they had some slightly different beers available. But it was annoying standing at the bar and constantly having to move for another server coming through with food. Please redesign the bar area! There is not enough room for your customers and your staff in that tiny space.

Delicious pizza from the oven :) very nice service - we have never had any incident there. Helpful and friendly service. I recommend

We came yesterday for breakfast and sat in the room with the doors open that led you right out to the water. Gorgeous room. Anyway, staff were nice and doing a good job. REAL shame some middle aged couple (specifically the lady) had to bellow her voice across the room at the waitress (and I believe the manager) about how utterly COLD her breakfast was. Anyone would think the front of house staff were responsible for the temp of the dish rather than the kitchen staff! The staff attempted to rectify the situation but nevertheless it wasn’t good enough for the queen…sorry I mean middle aged lady. My breakfast however came out delightfully hot! I do wish the vibe hadn’t been ruined by that lady, I mean how can you sit yourself parallel to an open set of doors with a natural draft coming in and expect your food to still be steaming hot…honestly! We did have a slightly longer wait than necessary but with the storm kicking up over their breakfast I wasn’t shocked. We love coming whenever we don’t have the kids!

Nice friendly pub with good outdoors seating, and a very spacious interior, nice staff. I can't rate the food as I didn't eat here but I would like to think it's of a good quality as it would match the rest of the business....

Just had lunch with friends at the Waterfront today. I would like say the food was excellent and the service from Keira was brilliant. She was extremely helpfull and a very lovely person.

Amazing food, service and choice of drinks second to none.

Friendly quick and efficient service. Food lovely . Comfortable seating

A really nice place to have drinks on a sunny afternoon overlooking the canal.

Not much choice for vegetarians

Really busy, but we didn't have to wait too long for our food which we all ate with gusto. Children under five aren't catered for in the restaurants, but they accommodated us in one of the outside pods which have heating, so we brought our own portal highchair which attached to the table. The staff were so friendly and polite. We'll definitely be back, especially on a better day when we can have a long walk along the canal after lunch.

From the moment I met Emilia and Debbie I knew the Crow’s Nest was going to be a superb venue to hold my husband’s surprise birthday party. The room is absolutely fabulous for parties, weddings, christenings or for anything you are wanting to celebrate. Debbie and Emilia go above and beyond to make sure your celebration is a big success. I highly recommend the Crow’s Nest and thank them for making my husband’s birthday very special.

Very expensive for what you get full breakfast is not good value and you can't swap or substitute items ..omg when I asked it seemed I had asked to much and then wen I asked for poached eggs it seems that's beyond the capability of the chef .. With discount this cost over 50.00 for breakfast and honestly your better at the Premier inn

Am going to be honest with my review of this eatery/pub. The building and everything about it are superb. It’s very good facilities and disability friendly . What is not superb is the food and inexperienced staff, who can’t cope under pressure . The food we had came with half the menu missing The coffees are a joke with small cups not mugs or coffee cups. And what’s worse … Cold. We never even had anyone ask us how the food was and these catch you out too as you pay before you have your meal so you won’t be able to argue the quality of what you’ve paid for . We found it , you get what you get , you don’t get good service and the staff huddle in groups when they should be paying attention to the customers .

Decide as a family to visit her as it was my mother's birthday, on arrival my mother, father and daughter were waiting at the bar for service when the bar staff member decided to bypass them in favour of seating a white couple behind them. It was obvious and clear that this member of staff was clearly bias with my family being people of colour. I would not recommend visiting this pub or local vicinity if you are person of colour.

Excellent gem we stumbled across. So good we booked to go back

Sunny Sunday afternoon. Popped in for a lemonade and a pot of tea. Pub busy so no where to sit in Lounge. However plenty of tables (Ar least 6) free in dining area. So sat there with our drinks. Two mins later a waitress informed us tables were for diners only and asked us to move. Felt very uncomfortable and that my custom was unwanted.

When we arrived the place was bustling with people. The weather was beautiful. Our waitress Natalie was kindness itself and very very efficient. We were so impressed with the whole team. It literally ran like clockwork. Our food was hot and delicious. Well done to all the staff. A really great lunchtime. What a team you are. Keep doing what you're doing... you set the bar high for other places 🙏😃

Really disappointed by the waterfront pub. We went in at lunchtime in the week, asked for a table but because we had our 6 month old baby with us we were not allowed to be in the main area of the pub. We had to sit outside, either at the front or in a hut out the back. We went into a hut, the front kept flapping open and the seats were all stained and dirty. The menu also had minimal food options. I understand babies not being allowed into pubs at certain times of days but I cannot comprehend a 6 month old baby not being allowed to be inside a pub in the middle of the week in the middle of the day. Will not go again and will definitely not recommend anybody else to go.

Brilliant breakfast. And it's 2 for 1.

Lovely location with a lovely vibe and great food. Staff are really helpful and the environment makes for a special occasion. We have been for a number of celebrations.

Good food, excellent service and quite quiet on the Sunday evening. Very pleasant and reasonable prices 👍

Love the cosy atmosphere in the snug,with a roaring fire. The service is excellent, the staff are always pleasant.

I hired the crows nest upstairs for my baby shower and Debbie and the team did a fantastic job looking after me and my 55 guests. The process of booking and planning everything was so easy and smooth. The day was perfect with so many extra touches I so appreciated. Debbie was even there on the day making sure we had everything and goes above and beyond. I can’t thank the team enough for making my day so so special with such a beautiful venue, delicious food and the best service I could ask for. I fully recommended this for a private event! I can’t wait to come back in the future :)

Me my partner went for Sunday dinner today it was lovely definitely go again

Went to a party at the Crows Nest. Lovely room and food excellent.

Overall very disappointed with our experience. The breakfast was poor, items were missing and not told prior this would be the case, the wrong toast arrived to which I asked to change for granary but was not brought out. Food wasn't hot, lukewarm at best and the quality of the breakfast items certainly below average. The service didn't make up for the poor food, very slow and inattentive.We did get offer a 50% discount on the bill which they even got wrong by giving us somebody's elses bill...its laughable. The waterfront is in a beautiful location at Barton but really they need to sharpen up and re train there staff.

We ordered two BEEFBURGERS the waitress who took the order couldn’t speak very good English! She said Chicken burgers I said no beef burgers! Right, in end got through we thought. We went outside to our table and waited and waited and waited…..twice a waitress came with two chicken burgers! We waited and waited they kept asking who had ordered chicken burgers unbelievable! I went inside to see where our order was and they said we don’t have an order for beef burgers!!! In the end a manageress came out to rectify and refunded us the money for chicken burgers and then charged me again for beef burgers and asked for the £2.90 difference!! What customer service after we had been waiting nearly an hr! By this time we needed another drink but I wouldn’t purchase one from them! Her attitude was terrible and refused to blame the girl who took the order but I did! When we visit Barton marina again we will not be going to the waterfront! What’s the saying ‘the customer is always right’ ! Well in this case I was! If I had been the manageress I would have at least apologised and not charged get £2.90 as a goodwill gesture, they need some tuition in customer service in this establishment.

Great place to visit for food and/or just a drink. Always enjoy visiting waterside pubs and this one doesn't disappoint. Will certainly be revisiting

This establishment has a ridiculous rule that forces families with children under 5 to eat outside in the freezing cold! Would not recommend!!

The fish and chips was awful. If it is to be served skin on, it should say this on the menu. The fish itself was poor quality and lacking in flesh, the chips were tasteless and the peas were also tasteless. At the price charged £17/18 I felt very short changed. Much better fish and chips at Wetherspoons. Venue is fab as is the atmosphere.

Hmm Tuesday afternoon my wife had a pint of lime and soda, myself an awful (nah terrible) pint of Tribute beer (nothing like the excellent pint of Tribute last week in Cornwall), well that was a waste of £5 - should we go back will definitely stick to lager next time, staff appeared not in any rush to serve behind the bar, with the amount of customers could easily have coped with one person serving. Everywhere clean and tidy, after the awful pint glad we ate at the Thai instead of here. Not often I leave beer but didn't want to make myself bad.

Lovely well cooked breakfast cosy atmosphere . Server Joe extremely efficient and polite young man . 24/02/2025 Thanks

Lovely pub to visit with Lovely and polite, friendly staff with great food n service. The food was amazing and we all enjoyed the atmosphere and total experience. Will definitely go back again

Had an amazing evening, catered easily for a party of 6. Amazing food, would recommend the fish n chips. Huge and delicious.

Service excellent and staff friendly and very accommodating.

Do NOT go here if you want a nice meal. Medium rare beef came out so dry and cooked through it turned to powder in the mouth. Their brisket burger is a rip off, it's just a normal burger made from the cut brisket is made off and that for 16£, saddest looking burger ever. Pizza, can get a better frozen pizza from tescos. Had a coffe to end and not even sure you can call it coffe, cappuccino was 90% water, a splash of milk and what could be coffe possibly but definitely didn't not taste like it. Avoid if possible, we definitely won't be back.

A lovely ‘galentines’ meal out. We were sat on the quarterdeck which was nice and quiet. Staff were kind and helped us with any queries. Food was good, however the Alfredo could have been a little more creamy. Apart from that it was lovely. I do recommend the brownie for dessert! Mostly good value for money. Overall pleasant experience and nice views out on the marina.

Brilliant find on flying visit to rhe area.

Me and my husband visited at lunchtime for a bite to eat. I ordered the barbecue chicken burger and chips. It was awful, the chicken breast was cooked to death it was hard, so hard the knife wouldn’t cut it. Hardly no barbecue sauce and the bacon on the burger was so small you had to search to find it. The salad on the burger was all limp, i actually counted the chips and there was 14 on the plate. Disgusting for the price, I never complain in writing but this was appalling. My husband had the pizza and when we both got home we both felt extremely sick.

We have had meals here with family, groups of friends and just as a couple. The service, food and atmosphere are always wonderful. Even a cup of coffee or hot chocolate by the fire is a lovely experience.

Food and drinks took a little time to arrive, but to be expected on a busy Sunday afternoon. Staff were lovely and friendly and the food was outstanding as always.

We booked this because we were celebrating a birthday. I was told that children under 5 are not allowed in the restaurant. The gentleman informed me that they could accommodate us in an outside pod as we had a baby with us and that it was lovely and warm and cosy with comfy seating. The reality was far from the promises made. It is very cold unless the heat lamp is pointing directly at you and the wind whipping around your ankles. This was a problem but we all decided that we would put up with it because it was a special occasion and we didn’t want to kick off and spoil the day. Then we looked at the menu and found out that we couldn’t even order off the main menu? Perplexed because what does it matter what you order? If they are bringing food, well it’s just food 🤷‍♀️ After much deliberation and spending a lot of time staring at the cob webs hanging over our heads whilst rubbing my hands together for warmth we took a vote and decided to go somewhere warm that we’re accepting of our company and money. We went to the greyhound at Swadlincote where they happily accept children under five and it’s been an experience. We won’t be returning to the waterfront any time soon.

Food not good no flavour I would like to say alot more but I wont .

Lovely food, staff and surroundings. The menu is fairly basic, but a good all- round selection to suit most tastes. One of our meals ( sea bass) came out barely warm first time, but it was returned promptly and they sent another, fresh and piping hot meal in good time. All the staff were very polite and friendly. They could do with checking on tables a little bit more often, but apart from this minor issue, all was well and we'll definitely be back again.

Ordered pint of perroni of the app at table 14 after taking the first pint back after being flat no bubbles in it what so ever don’t expect to pay £5.70 for a pint and it being crap left after second pint wasn’t worth staying there even told bar staff is that right for a pint of perroni he said it looks a bit flat do you want another one but I said no going now as wasn’t pleased with it so went somewhere else

Went for breakfast on a cold Sunday. Lovely atmosphere, great service and delicious food. A great choice for breakfast.

Lovely meal, the restaurant had a good atmosphere and the staff were friendly. Definitely recommend a visit

After going to our usual eateries at Barton Marina and all full, we tried “The Waterfront” it’s been a while. We were so lucky one table left. Found the bar staff so welcoming and extremely helpful. A really buzz and Twixmas vibe. So quick and efficient service. Thank you, we did not go hungry.

Absolutely dreadful, told to order food on the QR Code, money left my bank but the order never went through the rest of the table got their food. Was asked is we wanted to order again even though everyone else had finished eating. Never ever again The food that did come out for everyone was not up to standard soggy burger buns and grease filled plates Overpriced, overrated.

A reasonable priced christmas dinner for a works night out. Turkey tasted like it had been sat under the hot plates for ever. Vegetables hard and cold. Roast potatos and the pigs in blankets very pale and like they had been microwaved no way had those potatoes and pigs in blankets seen the inside of the oven.

Excellent clean facility with great staff and beautiful food. The atmosphere was wonderful and the view across the Marina was breathtaking

Our Christmas Festive Fayre was held here and they didn't disappoint. Craig, Hannah, Lisa and the team looked after us very well. With a party of 36 people, all went to plan. Food was served hot and on time, delicious tasty menu and the service was excellent. We are a crazy well behaved bunch of trail runners from Peak Running Community and the feedback has been tremendous, I shall be booking again for our next special occasion. Thank you.

We came for my sons birthday meal. The food was lovely, there were six of us and all enjoyed their food. Would recommend booking, we booked two months ago. Will definitely come back.

Poor quality food, tasteless, waitress rude, charged my family and other families a higher price for the refreshments than that displayed on the breakfast menu given to us, so beware of this scam. Refreshments are also in small cups not worth the price. They will state prices have gone up and they will not honour the prices displayed in the breakfast menu as they state the new prices are displayed elsewhere. Crap customer service. They obviously can't be bothered to up date their breakfast menu or even tell you on ordering refreshments of incorrect pricing, just shabby and unprofessional.

Atmosphere was great but the turkey dinner was all under cooked no crispy roast potatoes and pale sausage very disappointing

We choose this venue for our work Christmas party this year and we will most certainly be returning! The Crow's Nest was beautifully decorated for Christmas. The size of the room meant it had a wonderful party atmosphere without feeling overcrowded. The food was excellent - far exceeded our expectations! The staff were efficient and friendly, with food and drink being served quickly. The DJ was excellent and had everyone on the dance floor all night! Debbie, who handled our booking and organised the whole event, was warm and welcoming. All the servers were excellent, particularly Antoine and Amelia. We've been to several venues over the years for our Christmas parties but the Crow's Nest is by far the best and we couldn't recommend it enough. Already looking forwards to next year! 🎄

Food was alright but nothing special and service was horrendous. Ordered food that didn't come. When we informed them that food didn't come when asked for, the wrong food was delivered to us twice, communication between staff is entirely broken down. We didn't have an enjoyable experience at all and won't be coming back.

Great breakfast 2 for 1 very good nice coffee . Great restaurant relaxed atmosphere great tables and chairs . Views good . Outside nice even in winter . Young gentlemen was so polite and efficient with his role .

First time having a meal here and food was lovely, service very good. A little noisy but there was a Christmas party/works do sat not far from us, didn't spoil our night though 😊

The staff and service are very good. I enjoyed the food immensely and I would recommend stopping here if you are spending any time at the Barton Marina. My only issue is with the presentation of the food. I ordered fish and chips, which is their signature dish, and it deserves to be on a pedestal. I don't think they should be presenting it as if it were some kind of art installation. The fish was served on a plate, with a separate basket for the chips and the mushy peas were served in a small ramekin on their own. I understand the separate ramekin for the tartare sauce, but the chips and peas should be on the plate with the fish. Apart from that, the food was ace!

Great atmosphere, reasonably priced and good location too. Like to visit this place often and enjoy their reasonably priced ale too!

Excellent night out with friends, excellent food, excellent service. Good selection of drinks, shame was my turn to drive.

Good food and wide range of drinks.great location too.

I would put Zero stars but that isn't an option. Don't visit I've just gone here with my sister and 4 week old niece and turned away and said can sit in a freezing cold hut outside if we wanted service but the waitress wasnt sure how long it would take to heat up. Absolutely disgusting behaviour children under 5s are not allowed inside...

Lovely meal and atmosphere. We did wait in a queue to be served.

I love the Waterfront! The food is nice, a bit pricy! Staff are fantastic and service really good! Ample parking!

A fantastic place to visit, absolutely loved it. The food wasn't much to be desired, but the event held there made everything so much worthwhile.

Menu basic but set in a nice location.

Treated my aunt to a quality break between Yorkshire and Shropshire Food was excellent Service was excellent and the atmosphere was relaxing 😌

Had my wedding reception here 14 years ago. Unfortunately no longer married. Came here a couple of weeks ago for a Sunday roast. Although slightly expensive for the amount of food received it is very very tasty. Would definitely go again. Staff were very friendly. My suggestion would be to book in advance. Thankfully we booked for 12.15pm and within half an hour the restaurant was full. Wouldn't have got a seat without booking. We are always looking for a new place for a family meal on special occasions and this may well be the next place.

Watch out for hidden up-selling! I no longer recommend or endorse The Waterfront for dining, for several reasons noted further below. Casual drinks ordered directly from the bar and enjoyed outside of the restaurant are beyond the scope of this review. ---- Date of visit: 13 September 2024 Purpose: Birthday meal in the main restaurant (4-persons) TL;DR: An expensive, premium vodka brand was added to our dining bill by default, without being given a choice of brands, unlike the wine/other drinks at the time of table-service order. The three double Black Cow vodka measures (total 150ml) came to £22 on its own. For context, a 70cl bottle of Black Cow vodka retails at £29.50 (15x doubles @ 50ml each). Total restaurant bill for 4-persons was £153 including the meals. This issue was addressed at the time, directly with the staff member, and with the duty manager, who advised that the staff member was known to be great at up-selling, but agreed they should have asked which vodka brand was preferred. We followed up the next day with an email to The Waterfront, yet no response had been received by 24 Sep*. I will not name any staff in this review; however, I will strongly recommend that you ask for the drink options from your table server if none are given at the time. ---- Review: A long-standing relationship between us and The Waterfront has sadly been ruined by a seasoned member of staff who up-sold a drinks order. Being sat down at our reserved table on time, the four of us were there to celebrate my birthday. The Waterfront venue was chosen as it holds special meaning, I won’t go in to here. As an all-adult family, we don’t often come here, but as a couple, we are [were!]. A lot. It wasn’t busy, and after a few minutes a drinks order was taken; The usual medley of wine, soft drinks and a spirited drink. The double vodka and diet cola drink did not arrive with the others, so after a few more minutes watching staff zipping by with drinks for other patrons, we asked our server if it was on its way. They returned after checking and apologised as it hadn’t been put through. At the original time of order, we were given a choice of wine, but not the vodka. A choice still wasn’t offered with this follow up request, but we naively weren’t expecting to pay for a premium branded spirit that was going to be used with a mixer either. The food arrived, looked lovely and well-presented, however it was noted that the portion sizes seemed to have been dramatically reduced in size over the past 6 months, especially as some dishes were repeat offenders on our table. Two double chocolate brownies with honeycomb ice cream (£7.25 each at the time of visit) were ordered for dessert, but when they arrived the whole table was taken aback. Simply the smallest slice of chocolate brownie, accompanied by a small ball of ice cream. It was at the point of receiving the table bill, it was realised the up-sell of three double Black Cow vodka measures (total 150ml) came to £22 on its own. This issue was addressed at the time, directly with the staff member, and with the duty manager. Total restaurant bill for 4-persons was £153. The food is well seasoned, vibrant, and presented well. However, it’s certainly not value for money in today's high expectations of any respectable hospitality establishment, so simply not worth the pretentious prices The Waterfront are charging. Of course, all of this is subjective, but it’s very much objective for us, and why we will no longer dine at The Waterfront, or endorse it as a great value for money eatery. The atmosphere and location are great, but for us it will be just for drinks outside of the restaurant area now, thanks to one member of staff that chose to up-sell drinks without our knowledge. *Update 26-09-2024: The Waterfront Team requested 24 hours to fully respond to me directly (25-09), then simply thanked me for my feedback. A subsequent call to the duty manager thereafter didn’t highlight if the staff have been made aware our next steps could be to Trading Standards if this has not been addressed.

Food is usually lovely, but last time I went the breakfast was mediocre at best. Rather disappointing

We have left 1 star rating as we are unable to leave none . We went to the waterfront this morning for breakfast as we do regularly, the quality has been hit or miss throughout we have never complained because it is reflected in the price . Today we requested a breeze hut as we had our dog with us , we were told to go into hut 1 . As we proceeded to go to hut 1 a member of staff moved us to hut 2 , I mentioned twice to let staff inside know as our order was for hut 1 and she assured me she would do so . After a very lengthy wait our drinks and food had gone to hut 1 ????? No heartfelt apology was made to us despite the staff member by her own admission said she hadn’t told staff about the move of huts . We were on a time restriction due to a hospital appointment in Leicester, so couldn’t wait any longer . Another lengthy wait at the till for a refund because she couldn’t operate the till . Attitude of staff the really DIDNT CARE ! Won’t be returning

Popped here after pumpkin picking nearby, I found this place on my GF app. Was busy when we arrived around 3pm on a Sunday afternoon during October half term. Didn't have a table booked, but was seated straight away by a friendly member of staff. Our drinks & food order were taken straight away,didn't wait long at all for food,considering how busy they were. I ordered GF fish & chips with tartar sauce & side salad, hands down the BEST batter I've ever tasted being GF 👌🏻 even my husband didn't believe it was GF fish. Thank you for catering for people with intolerances. Saw quite a few people order the Sunday roast & omg they looked yummy! Just wish the Yorkshire pudding had of been vegan too as I'd have chosen that. Restaurant had a cosy,chilled vibe & toilets were very clean. Would definitely recommend & return if in the area.

Evening wedding reception, fantastic food and great bar service

A very pleasant experience. Not having a reservation was not a problem and we were seated promptly. The service was superb as was the food. I had a pan fried seabass which was delicious. Would highly recommend.

Don't visit. Prices are crazy and staff are rude. It's £10 for a glass of wine... You'd have to be crazy to book a wedding or function here with the staff. It's also the only place where babies are banned, truly crazy in today's world.

Came for a wedding it was amazing, lovely food definitely be going back

Just had an amazing afternoon at **The Waterfront** at Barton Marina! From the moment we walked in, the ambiance was perfect—a lovely combination of cozy and stylish, with stunning views of the marina. The food was top-notch, but what really made our experience stand out was the exceptional customer service. A big shout-out to **Tash, the assistant manager**, who went above and beyond to ensure everything was perfect. Her warm and friendly demeanor, along with her attention to detail, really elevated our night. She made us feel like valued guests from start to finish. Highly recommend The Waterfront for anyone looking for a great meal, excellent service, and a beautiful setting. Can’t wait to go back! ⭐⭐⭐⭐⭐

Full English breakfast on offer at buy one get one free. The meal was freshly cooked and very tasty and plenty full

This is the 2nd time I've been here and the food was lovely can't fault it and thank you to the chef for making my carbonara as it wasn't on the menu as that is what I had last time from the specials, it was delicious and the caramel apple crumble was to die for, and the Elvis tribute in the crows nest was fantastic, great service from all the staff, I am looking forward to my next visit in November for the drag bingo x

Was invited to a wedding here, lovely room upstairs with a balcony. Downstairs was spacious with a large bar and plenty of selections. Outside was very beautiful with seating looking over the marina. Shops and places to eat are behind the "waterfront", plenty of parking and well lit up at night. Very nice place.

Only went in for a drink but seemed ok.

I no longer recommend or endorse The Waterfront for dining, for several reasons noted further below and on the full Google review. Casual drinks ordered directly from the bar and enjoyed outside of the restaurant are beyond the scope of this review. ---- Date of visit: 13 September 2024 Purpose: Birthday meal in the main restaurant (4-persons) Food was well seasoned and presented when it eventually arrived, however was not very good value for money given the portion sizes, so objectively pretentiously priced. An expensive, premium vodka brand was added to our dining bill by default when asking for double vodka and diet colas (x3), without being given a choice of brands, unlike the wine/other drinks at the time of table-service order. This issue was addressed at the time, directly with the staff member by the table, and discreetly elsewhere with the duty manager. We followed up the next day with an extensive email to The Waterfront, yet to date (24 Sept), no response has been received, so this review is being written without knowing if this issue has been officially addressed. [Edit: Response received after the Google review dated 26-09-2024 was published: The Waterfront Team requested 24 hours to fully respond directly (25-09). A reply was then sent to my original email on 26-09 simply thanking me for my feedback. A subsequent phone call to the duty manager thereafter didn’t highlight if the staff have been made aware our next steps would be to Trading Standards if this has not been addressed. [Our full review is available on Google for The Waterfront, Barton Marina.]

Very expensive and poor food, next to no beef in the beef stroganoff! Cold plates. Massive profiteering, go somewhere else.

The venue is nice and has great views, especially the summer. The staff are always welcoming and friendly. First time having lunch here, as we always had drinks. Baked Camembert for starters. Mains we had Sunday Roast and the Steak and Ale Pie was delicious and cooked perfectly, highly recommended.

Another Brilliant night at The Waterfront & Crows Nest. We booked a table for 3 of us prior to the Elvis Show which was upstairs in the Crows Nest. Food & Service was brilliant, a big Thank You to the chef as my friend wanted the Carbonara that was on the specials the last time we were here in July, but not on the Menu today, Hannah (FOH Manager) asked the chef and he was very accommodating and made the Carbonara, which looked delish, and my friend thoroughly enjoyed it. I had the Chicken Alfredo which was also lovely, and my husband had the fish and chips which he thoroughly enjoyed. We had the Apple Crumble and Cointreau Bread & Butter Pudding which was also delish, The show upstairs was fantastic Adam Carter who was the Elvis Tribute was brilliant and was thoroughly enjoyable. Thank you to all the staff at both the Waterfront & Crows Nest the service was fab. Looking forward to returning in November.

This is a great place to go. Lovely warm atmosphere with log fire. Great menu for when we were there (lunch time) good selection of drinks. Staff were very helpful and friendly. Toilets were impeccably clean (I didn't go in the ladies)

Vi er 4 venner som leier kanalbåt en uke i september hvert år, og alltid fra samme firma i Barton Marina. Det betyr at vi også besøker The Waterfront årlig. Atmosfæren i restauranten er svært hyggelig. Maten er førsteklasses, og betjeningen både vennlig og professjonell. Vi kommer tilbake i 2025!

We had a meal here on Saturday afternoon before going to the red carpet theatre. We sat in the conservatory with lovely views out over the water. It was waitress service and the food was decent. I had risotto, my partner had fish and chips, he had a very big portion ! Would definitely recommend.

Quantity of the food was huge. It was tasty and heavy. Service was little slow, but may be it was busy hours.

The food here is amazing. It is freshly cooked with a good choice for all tastes. All the staff are really friendly and our server Hannah, was particularly helpful and gave us great service. Highly recommend for quality food in a relaxing setting

Well worth a visit, we booked for Sunday lunch and wasn't disapointed great food, and choice's It was busy but the food was served promptly. Staff were very friendly and worked hard. We will be back soon.👍

Great location. Friendly and helpful staff, good selection of drinks, and great food.

Six of us visited at lunchtime today - our meals were delicious and staff were excellent. We all had a great time - thank you!

Lovely on the waterside or indoors.

Second visit recently for Sunday lunch which again was very acceptable particularley with a 30% discount making the whole experience very cost effective.With the large amount of diners booking for a noon time slot prompted me to wonder whether the Beef had been pre-sliced well in advance as it did not appear to be from a joint cooked on the spot,but still very palatable.Being residential this a good hopping off base for the Peak district including Alton Towers as the bed rates are very competitive especially for children