The Bank House Hotel in East Staffordshire

Very close to Alton Towers, beautiful building with lots of character. Well decorated and kept very clean. Friendly staff who were accommodating to our late check in time, and didn't rush us out early either! Will definitely be back.

This was a great stop between Alton Towers and heading off to the Peak District. The hotel was easy to find and great for getting into the centre. The rooms are an older style and had comfortable beds and a nice ensuite bathroom. The person running the hotel was absolutely lovely and we went and got a takeaway, which she was happy for us to eat in the bar area (we had Chinese after a stop at the Micropub) and even warmed our plates. There were hourly bells from the church, which we could hear in the room we were in.

Lovely little hotel with a warm welcome and friendly staff. Highly recommend a stay

This is our second night away here. We love the age of this building and the features and quirkiness it contains. Comfortable room with a newly installed bathroom. Great pint in the bar too. No doubt we will be back.

We stayed the weekend and the staff that were on are absolutely fantastic lovely couldn’t help enough they were great girls with fab personalities and I can’t wait to go back thankyou from Michelle room 8 all of you especially Caroline moyes Mary Belinda Nicky and Petra your stars 🌟

Went to a Sunday Northern Soul do. Not many in attendance, shame because its a 250 year old pub.

We came for my partners birthday and the staff were incredibly helpful from the off, checked us in and booked us a taxi ready for the morning. In the morning we had breakfast which was quick and tasty. We had a drink before we went out on our second evening and had a nice chat with a few of the locals. All in all great experience, clean and tidy, nice out door area and the staff especially Mary were fantastic. I would highly recommend stay here, perfect for a nice weekend away.

We stopped in for lunch whilst in town visiting the antiques fair. Excellent food, Roland made us all very welcome and the food was lovely. Great choice, very well prepared, nice surroundings - we’ll definitely be back.

We had 'Sparkling Afternoon Tea' and really enjoyed it. The staff were superb = very friendly/welcoming & very chatty + knowledgeable. The coffee was very nice, freshly made and refreshed if/when requested. There were plenty of sandwiches and lots of cake & cream. Our glasses of 'Fizz' were tasty & bubbly. There is free on-site parking for about 10 cars to the rear of the hotel.

The over all appearance was run down. Rooms were dusty and had black mildew over window and Bathroom ceiling. Bed was old / cheap and not confortable. Definately not worth the £99 per night price tag Would suit guys working away during the week if the price was about £35 per person. Staff were freindly. Would not go again or recommend

Had a really warm welcome, Sunday lunch was absolutely fantastic, starters of pate, mains of beef and turkey delicious and vegetables perfectly cooked. Other half is picky but no problem, a grilled chicken breast was offered and was perfect. Deserts are a treat if you can find space!!! A gem of a place and will make this a regular visit.

Me and my friends have been comng here every year for the past 10years and the Bank house never fails to disappoint. They cater for all ages in the most authentic way and are the most accomadating hosts. This year they even laid on a live dg set which had everyone up dancing including my grampa joe. If it all gets a bit to much then swing by to the bistro and relax for a while which by 10pm me and grampa joe did exactly that Lovely stuff 👌

The service we received was of a very high standard as the chef and staff were very to make the whole experience one of a high standard. The menu was quite large and we found the food to be of a high standard. I chose the steak and am able ton state that it was as good as any I have had for a long time. My partner also spoke vey highly of her meal. Having had a starter and a main we were unable to sample the sweet as we had both eaten about as much as we could .I have to add that we were very impressed with the staff and cannot fault the whole experience. We certainly intend to visit them again quite shortly.

Visited for afternoon tea- we had to cancel and rebook because of COVID isolation for one of our party and the staff were accommodating about this. On arrival there was a bit of a mix up in regard to the time that we’d booked for- so our table was not ready. However the staff were so friendly and sorted our table out right away. We were the only ones in the dining room so the atmosphere could have been better- but on reflection it was mid-week so you can’t expect it to be busy! The staff were so lovely though and were very attentive. The sandwiches and scones were basic (but nice enough) but the cakes were delicious (and let’s face it- those are the best part of afternoon tea!!). We couldn’t believe the price when it came time to pay- such could value; they could easily charge more. Yes, the building does need some work and the decor could perhaps be freshened up- but it’s an old building so you can’t expect it to be without its problems. If you want a posh afternoon tea then perhaps try somewhere else, but come here for delicious cakes, amazing value and incredibly friendly staff!!!

Visited with the family for a burger meal. Opted for starters and desserts. Real good quality burger, generous portions and a friendly host. Definitely recommend ..

We visited today for an afternoon tea for a birthday. The food, drink and service was excellent! Would recommend! Will be returning for their Christmas themed afternoon tea in December

Visited the Bank House for a meal this evening....very impressed. Nice menu, lovely food and superb host, nothing too much trouble, friendly and polite. Will definitely visit again and intend to book for an overnight stay soon. Highly recommend.

Have eaten here several times and the restaurant is to be recommended. Roland is an amazing chef, his food is excellent. Menu is quite classic, not extensive but always nice. My mum said her steak was perfectly cooked and seasoned just right, the sausage and mash was wonderful and the burger I tried had amazing chips. Can't wait to try their afternoon tea. The bar is separate and has plenty room to relax over coffee. Very friendly and welcoming.

arrived 23rd dec' staff helpful & friendly, could not do enough for us, food was 1st class home cooked, ample portions, rooms clean & warm, facilities very good, all rolled up in a beautiful georgian building with superb period features

This place is simply the best place to stay in town for the races or even Alton towers. Lots of rooms clean and spacious, very friendly staff that make you really feel welcome. Good bar and food is lovely as well. Free carpark and good rates for the rooms. We normally stay in a group of around 15+ and have never had any problems with this place 5 mins from the train station and also the race course and 15 min drive to Alton towers. We've been coming here now for 5 years in a row. We tried over places first but none are up to the standard or friendliness of the bank house. Less than a minute walk into the town for the pubs really do strongly recommend this place.

Tried this place for the first time on Saturday. Our meal was excellent. We had steak and gammon for mains, both of us were impressed. The crumble was fresh out of the oven, one of the best I have had and went really well with the custard and ice cream. The restaurant was quiet as we ate early, but it still had a lovely atmosphere. The bar was busier and people are free to eat in either the bar or restaurant. Even had a really nice relaxing sofa to end the pleasant evening. Definitely will visit more often.

Fabulous value for money super cakes and sandwiches . Thank you Roland for looking after us so well and being so friendly

We went with a group on voucher & had a lovely meal we both had the pate a meal in itself, i had a mixed grill my wife had the steak with all the trimmings really large portions, Roland our host & chef was very welcoming, attentive & friendly without being intrusive.

Incredible afternoon tea at the bank house hotel, plenty of sandwiches/tea, scones and massive slices of homade cake which were delicious the service was incredible and we were asked if we needed any top-ups of sandwiches/tea throughout our visit by the friendly waiter (wouldn't usually expect offers for extra! Very generous). I'd definitely recommend, especially at such a fantastic price! Worth the travel anyday - thank you for accommodating us ☺️

We are staying at the Benk House Hotel and pleasant surprised by the delicious and varied food available cooked fresh and friendly chef willing to accommodate requests. Good and imaginative choices for vegetarians and vegans. Sublime desserts too

We stayed as a stop off on route back home from a trip to Alton Towers, the hotel is only 15/20 minute drive from the park. It is very dated, and decor could do with freshening up however the purpose of our visit was a bed for the night.We stayed in room 1 , it was a large room with en suite very clean and tidy.The only downside is as it’s an old building the walls are thin, and so you can hear what’s going on but we were so tired it didn’t bother us that much.We didn’t use the bar / restaurant so cannot comment It’s in a nice small town with a few shops, bars and restaurant nearby

Great quirky hotel, friendly staff and freshly cooked food by Rowland but..... what completely spoilt our stay and made us suffer from sleep deprivation was the noise of the church bells every quarter and tolling the hour, every hour throughout the night! We were booked for two nights but had to check out and find another hotel as no sleep for two nights would have been far too much to bare. Such a shame! Why can’t the bells stop from 11pm until 6am? The clanging racket is like Chinese torture when you are trying to sleep! Be aware!

Called here for a drink as the pubs in town were rammed out. Friendly lady serving and drinks were fine. We sat outside in the sunshine.

Afternoon tea with the parents. Very good afternoon tea. Plenty of sandwiches and the home cooked ham was great. Homemade great scones. Chocolate and lemon drizze cake was good and even strawberries and cream. Recommend a visit

We visited The Bank House Hotel on Saturday as part of a Groupon offer. The building has some lovely features. We arrived a little earlier than booked however we were shown to our table. We both had pate & chutney for starter which was very nice and mains were salmon with a hollandaise sauce and liver and onions. The food was plentiful so we could not manage a dessert. Thank you to Roland.

Second visit and as good as the first. Meal was truly lovely the scotch egg starter is just gorgeous with the egg hard boiled as it should be !! I had the rump steak which was cooked as requested medium was very tasty and tender. Will certainly be making this a regular place to visit

Stayed overnight for a family visit . The staff are friendly and very helpful. The room was clean and had a very comfortable bed. We had a room with a bath and shower. Breakfast was very good. Will definitely stay there again.

My wife and I dropped in for a drink as we live not far away and have never been in. From the outside place looked good and the entrance hall has some great original features. Bar area was clean but showed areas of wear and tear which with a little attention could have been repaired. We ordered a glass of Pinot and a glass of Merlot. Some fuss over payment as though I wanted to cash, I was asked to pay by card. We took our drinks to a table where sat comfortably and took a sip. We looked at each other as we discovered both wines were very unpalatable. We put them both on the bat and mentioned this to the lady serving. (who incidentally was wearing safety glasses) who offered us a replacement which we declined.

We stayed here on a Friday night after attending a race meet. It's conveniently placed near all the pubs and restuarants and it's a 15 minute walk to the course. Our room was on the top floor opposite the church and it was clean and comfortable. We arrived early but were very lucky to get on the car-park (at the rear) as there was just about room for one car. I don't know what would have happened if it had been full ? We cannot comment on the breakfast as we declined to pay the extra £9 out of personal choice.

My party of 4 adults stayed overnight over the bonfire night weekend. First the positive points: Good value, staff was helpful when I needed to add an additional party member before arrival, easy to find and great location in the center of town.

Would like to thank Pat and all the staff especially Mary and Roland who are an asset to the hotel. Rooms very clean and a good breakfast, would like to thank you all for a good stay. Hope to see you next year Cheers Ray

just called in to see if we could take our small dog in to the bar area which we could

This place is an honest simple pub with rooms. Nothing flash or fancy. The room was a good size clean and light. Bed comfortable. Bathroom clean and well maintained. Water pressure was a bit low.

we went for services day to alton towers and wanted somewhere with pubs nearby.. unfortunately this is the only place in uttoxeter we could find.

stopped here for my sisters party that was across the road, when we went to check in the lady showed us to our room which we had to go through the bar to get to the stairs lovely room four poster bed, anyway when we came back the door through to the bar was locked I had to go up these other stairs and I couldnt find the room there was corridoors every where it was like a maize nobody was about to ask after about 15 minuits I eventually found it my partner nearly felly down the winding staircase. the pillows where thin and flimsy the church bells wake you up at the crack of dawn and when we was leaving she asked us to pay for the room but we thought we had paid this already on line but she said we hadn't

Really enjoyed my stay. The lady on reception was extremely helpful and friendly. Food was lovely and my room was huge and very comfortable. Would definitely return and recommended

Had a meeting for a couple of hours in a room off the bar lounge . Excellent pint of the black stuff served with hospitality and a a friendly atmoshere . One of the few establishments where you can still take a lady for drink and not feel you have made a mistake .

Had forgotten to book a room and tried premier but no room at the inn

Hotel very tired and not to a high standard, room was very small and dirty, with walls are requiring a fresh coat of paint, room had not been dusted and carpets needed a good clean.

Wanted somewhere different to eat so we decided to go here but didn't no the bar was separate to the dining area food was ok but not great had a starter and main was ok food for a change but they only accept cash as payment no cards but very nice interior

Hotel situated in centre of town and within walking distance of race track.Make sure you know how to get back to your room after the Bar has closed. Loads of history throughout. Quiet Beer Garden at rear and a good selection of ales. Nice breakfasts cooked to order.

Dit hotel ligt middenin het kleine dorpje Uttoxeter, een ideale uitvalsbasis als je het vlakbij gelegen Alton Towers wilt bezoeken. Het ligt op nog geen 20 minuten rijden.

Stayed at the Babk house hotel to visit uttoxeter racecourse for a music night. It was only a 10-15 minute walk to the racecourse and right next to the town centre. It's an old building with uneven floors and steep stairs ( no lift). The hotel is next door to the church and a clock that chimes every 15 minutes throughout the night. Some people may appreciate this but we didn't. We didn't use the bar or sample the breakfast so can't comment on these facilities.

good plain food at good price..friendly chef mixing with diners thoroughly enjoyed meal. good sized portions...we ate in bar as it had plenty atmosphere..staff very helpfull

The Bank Hotel clean but a little dated but loads of charm! Stayed for one night with my son following a trip to Alton Towers on sat 12th Dec 2015, Anything the hotel lacked the lovely Mary made up for! she welcomed us and put us totally at our ease, My son is disabled and finds big crowds and new people difficult so your cosy bar and lovely local regulars made us feel right at home, they didnt even mind we were londoners lol! thank you for a lovely evening and my son says were coming again in the summer for a longer stay!

a bit old hat on entering the hotel, but wow, what food, and good beer too. Local stuff, homely stuff, but simply fantastic. old recipes with fresh produce, simply wonderful, ate much too much. Only disappointment was that the hotel was fully booked or we would have ate and drank all night. Apparently the sunday roasts are even better, so we'll be back