Based on 789 opinions finded in 1 websites
Based on 789 opinions finded in 1 websites
Nº 178 in 225 in Epsom and Ewell
Nº 28 of 33 British in Epsom and Ewell
Opinions
What a disappointment tonight. The buffet looked like a bomb had hit it and very disgruntled staff. We were told at the desk that we only had an hour and a half as table was booked for 7.30 pm but we were still sitting there at 8.15 pm and it was not very busy!
Sightseer37666002587 . 2024-11-07
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Well I'm sorry to say, Toby was absolutely awful tonight. Turkey was quite rubbery and not must taste, potatoes were disgusting, no beef Dripping potatoes. Carrots tasted like water, Yorkshire pudding was soggy, no Brussel sprouts or cabbage. Also refill machine the gas had gone so drinks were flat until they were not. Waitress was quite rude too. None of the regular waitresses were there tonight. Score out of ten I would give 2 out of 10 not impressed at all. We are regulars and it's the worse in the a long time
Jan M . 2024-11-05
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Had a meal here at the Toby at Ewell. The veg was practically non existent, cabbage and peas mixed together, no beef dripping roast potatoes only really hard half roasted ones! No crackling only an empty dish for it! Carrots and please, cauliflower. The tongs were left in the dishes so they were very hot but the veg were not! Very disappointed, my friend had 2 round sticky toffee puddings on the same plate. The waitress informed her that she had 2 because they had not risen! I paid £41 for 2 roasts 2 puddings and 2 wines! Certainly not worth it and shall not be going back there! Dirty dishes, plates and glasses everywhere!
Margaret.peters907 . 2024-09-21
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Lovely food and a great spot to go on a Sunday! A proper family environment, and even better in the sunshine. Laura was amazing looking after us Thankyou so much!
Tywest . 2024-09-01
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Lovely food and our waitress Laura was amazing 🤩 Food is always fresh and tasty :0) I will definitely be back :0) We vote Laura B for the day off competition:0)
merrifies . 2024-09-01
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Lovely meal. Hot and lots of choice Laura b was very attentive and made our vist special. Very friendly and made to feel welcome.
Katie B . 2024-09-01
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Would highly recommend, food lovely and great service provided by Laura B, she could not have done enough. Also very friendly and hospitable. 10/10
Barry R . 2024-09-01
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Disappointed with the food today thought I'd try this branch for a change. Food ok The beef was dry and chewy and I couldn't eat it. Yorkshire wasnt that crispy. Mint sauce was watery
Leonie M . 2024-08-28
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Fabulous service extremely friendly and very helpful waitress Monday lunchtime visit and had ham, Turkey, beef and lamb on the carvery - very impressed Ample vegetables not as hot as would have liked but lots of special Toby gravy Not rushed and had a good lunch catching up with family Definitely shout out to our excellent waitress Good value for money especially with the Toby app that offers discounts
Slimjim05 . 2024-05-06
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We have two Toby carvery near us, but Ewell is much better on multiple occasions. Laura stand out this afternoon. We also like the reservation system as well. Ewell will be our Toby carvery destination. Thanks
dsmoot . 2024-05-05
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Great experience at Toby Carvery today! The service was great and the food was tasty. We had a lovely waitress - Laura, who even gave us extra chocolate sauce on our cake :) thanks again!! Lovely meal and great service x
Lucy H . 2024-04-28
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Had a lovely meal at Toby Carvery in Ewell with my family yesterday - fantastic service from Laura B who made us laugh all evening!!
Sammie B . 2024-04-26
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Second time with family for a birthday dinner. Really good food and great service from Laura B. Could not fault anything and Laura B served us last time. Very funny and relaxing experience. Thank you to all the staff Rob.
robbP4228EP . 2024-04-25
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Great service from Laura B she was friendly bubbly and helpful!! Was a pleasure to be served by her. Loves the food and the pigs in blankets !
Morgan B . 2024-04-21
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Went to Toby Carvery with my family today, was amazing service by our waitress (Laura B) Food was fantastic! See you in a couple of weeks :-D
Reece H . 2024-04-21
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Lovely food, Lovely atmosphere, Laura B our waitress was very friendly and helpful. Great company lively drinks and food
Steven M . 2024-04-21
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Great service from Laura B. 10/10. Food quality is great. Friendly atmosphere. Family friendly and very comfortable.
Theo F . 2024-04-21
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Today, we were served by Laura, who has frequently been our waitress on our many visits to this Toby. She is always smiling and happy, remembers us and asks how we are and nothing is too much trouble for her. She seems calm when the restaurant is busy and we always leave full and happy. 😃
Sherpa593971 . 2024-04-21
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Laura B was an amazing waitress. Really friendly. Food was lovely!! Would definitely recommend. It’s our local we come here often.
Amie P . 2024-04-21
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Interesting experience, very British in every way. We visited for lunch, there was 4 tapes of roasted meat, around 10 sides and delicious signature gravy/there is a vegetarian option too/. I really enjoyed the yorkshire pudding/was cold but still delicious/, the meat was nice and tender, the sides a bit blant.
J94JXvictoriag . 2024-04-18
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Visited here after many years as moved to West Sussex . And couldn’t believe it my favourite waitress Sandra was still working there . Sandra has been there for many years . I used to be a regular before I moved 6 years ago. I had just lost my dad and visited with mum . Sandra still lovely as always . Thank-you so much Sandra . A very sad time for us but seeing you still here defiantly cheered us up . Thank-you Sandra as always . Food was yummy too . Ps I don’t think Sandra ever ages Please give her our thanks
Anna S . 2024-04-16
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We visited Toby Carvery Ewell this evening for my daughters birthday. It was quite busy. We were seated promptly. Service was good at the carvery deck. Our waitress Tatiana was very friendly and helpful. We brought our own cake and asked if she could light the candles and bring it out to the table. We forgot the candles but she was able to supply some which saved the day. Thank you Tatiana for being a great waitress. We will most definately return to dine again.
CFisher4321 . 2024-04-15
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This is an excellent Carvery at Ewell and made even better by their staff. We had a waitress called Sandra today who was excellent. It makes such a difference to the meal when the staff make you feel so welcome in addition to the excellent food.
Sarah C . 2024-04-11
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Took our grandson for a nice midweek dinner. Our server, Natasha, was very friendly and helpful. Had £10 off our bill with a birthday voucher .
527seb . 2024-04-03
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Visited today, nice quiet bank holiday roast with a friend. Marcus was our server and was the nicest guy. Excellent service all round. Very polite. Give him a pay rise!!
msclaireuk . 2024-04-01
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Great roast as ever. Our server Marcus was excellent. Great sense of humour, pleasant and attentive without being too full on. He gave us plenty of time to order desserts as we were too busy chatting to look at the menu. He told us to relax and call him when ready. Perfect 😊
Paula S . 2024-04-01
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Laura was are server and she was great! Really welcoming and kind. Me and my family really enjoyed her service and the food was fab. :)
crene234 . 2024-03-31
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Laura B was a great server! Me and my family really enjoyed our experience and would definitely come again. The food was really enjoyable as well.
Lilia D . 2024-03-31
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Laura B was good and nice. She was quick to with drinks and overall very smiley. Food is good aswell highly recommended!!
Isla D . 2024-03-31
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A fabtastic experience. The staff were all super friendly, particularly with our 2-year old who jumped around the restaurant. They found lots of ways to entertain her-thank you. Food was delicious too. A thumbs up from us.
Natalie A . 2024-03-31
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We both had the Lamb it was almost uneatable very tough couldn't cut it the Yorkshire pudding were almost white very under cooked in all a tasteless meal we will not be going again no wonder it was the quietest we have seen it in all our years of going.
Pauline A . 2024-03-25
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Just finished a lovely meal at the from which Harriett our server was an absolute delight. Explained very thoroughly about the allergies and made sure we knew what we were looking at and ordering. Instead of having to risk taking items from the ‘deck’ Harriett said she’ll arrange for the chefs to make a plate up fresh in the kitchen to avoid any cross contamination. She’s was such a breath of fresh air. Thank you Harriett for making our evening enjoyable.
Dreamer740717 . 2024-03-24
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Excellent choice to meet up with a friend. Roomy seating area. Good quality food at a very good price. Staff friendly and helpful.
happycustomer282 . 2024-03-18
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Had the best breakfast today,so tasty and a really relaxing experience,staff were all so lovely ,big thank you to Harry the chef 👨🍳
OnAir06523728602 . 2024-03-16
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We were one of the first bookings for lunch. Everything was nice and hot. Got good serving of meat. Server Katie provided excellent service and made really good cookie dough sundaes. Big up Katie.
Lauren M . 2024-03-15
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We wanted a good carvery for our evening meal and that is exactly what we had. Delicious beef and turkey with good sized helpings and plenty of veg to add as we wanted. Excellent value at the mid-week price.
Petrosey . 2024-03-14
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Always value for money, with generous meat carved for you, Yorkshire pudding and lots of vegetables and roast potatoes which you can help yourself to. They often send you vouchers once you have visited to save more money. Staff friendly and a nice atmosphere, well worth a visit, be prepared to leave full up!
Christina L . 2024-03-12
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My family live locally but not been here since Covid. Should have booked online. Only space available was corner in pub side as restaurant full & large section of pub closed off for 18th birthday group. Was not allowed to buy from children’s menu, only carvery, which of course they refused to eat. Carvery itself had poor selection of veg and meat served by chef was less than generous, less than moderate. He was tight. It was not expensive but the only good thing I can say is the gravy was nice.
bulletdozer . 2024-03-08
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Lovely staff especially Harry who served our carvery and was so friendly making it such a nice experience. Food was delicious and super adorable.
Ruby D . 2024-03-06
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Special shout-out to Donna and laura. They were incredible. They were so amazing and knowledgeable with dealing with my allergy. I’m a celiac and it’s very nerve wracking to go somewhere new. They made the whole experience so safe. They were both so lovely and...
Milliealdis1234 . 2024-01-27
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Took my parents here today (89 and 92) The lady that we first saw noticed my parents were elderly so moved us from where we are originally going to sit to a table that was much better suited…no steps to go up and nearer the...
Shelley M . 2024-01-21
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I had lunch at Toby's with two friends last week. Lovely staff - friendly, helpful, absolutely on the ball. We thoroughly enjoyed our meal, which was tasty and well-prepared. Excellent value as always, and I particularly want to thank our waitress, Laura, who really put...
janf_levitan . 2024-01-20
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Initially there was a problem applying a promotion but the boss man behind the bar sorted it out for us, much appreciated
Elliot S . 2024-01-19
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Service was terrible! Waited over an 90 minutes from our first drink until we saw the waitress again, tried on several occasions to get her attention but was an expert at avoiding tables. Family Birthday meal ruined by this experience. Told they were short staffed...
Mk66-gravy . 2024-01-12
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The service is immaculate, especially from the waitress Tillia, she’s an amazing waitress and gave us everything we asked for with no problems!! The food was delicious and the deserts to die for :)))) -Poppy, Madi, Aaliyah
Poppy C . 2024-01-07
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My wife and I took her elderly Mum here a few days ago and purposely booked an early lunch (11.45am) to avoid the queues which we have encountered before, but no real need as it didn’t get busy until long after we had finished our...
scott-white . 2023-12-31
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We have just been for Christmas Day dinner at the Toby Carvery Ewell. I would like to say that it exceeded my expectations. At the entrance we was met by a lovely member of staff who wished us Merry Christmas. We were sat down straightaway...
shazzasutton . 2023-12-25
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Went for breakfast with santa. Arrived on time and the gent at the check in stand was brilliant with the kids, he was very excited and spurred the kids on with the festive feeling. They had gingerbread men shaped paper to colour in and was...
Stephen D . 2023-12-23
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Absolutely amazing customer service. The people carving the meat were friendly and the meal itself was lovely.
Rach L . 2023-12-11
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Excellent service and great hospitality👌🏻 very tasty food. Roxanne & Sian! Very pleasant staff always happy to help us ! Thanks to all the team at Ewell! See you all again. Soon!
03091990 . 2023-12-02
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Visited Toby Carvery for Festive Menu. Did not get off to good start as first thing we ordered was Pate - not available. So ordered 2nd choice not good for festive menu. This has happened on a number of occasions during year some items not...
joyced289 . 2023-11-27
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was served by harriet who was absolutely lovely and provided amazing service for our meal. had a really cosy little corner which was lovely and the food was great! thank you so much harriet :)
Vacation17522287966 . 2023-11-24
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Had a lovely dinner with the family Food was excellent and the staff were really friendly and helpful
Guardianmp8 . 2023-11-12
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Bad slow service ,salt pots everyone damp couldn't use ,meat tough ,toffee pudding so gard couldn't eat it ,have to chase around to get waitress attention ,food on floor by servery😊not usual experience will not be returning 😱
jivebunny777 . 2023-11-06
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Very disappointed with Toby Carvery, Ewell. Went there for a family meal. Ordered Prawn cocktail and got told by the waitress "that was the only item not available" . Ok.. ordered Mac and Cheese Yorkie Wrap.."Oops thats not available either"... There were 5 meats at...
simsim110 . 2023-11-05
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Me and my family were passing and decided to pop in for diner around half six we were sat by a lovely lady who advised us our Waitress would be over shortly. When our Waitress came over she told us she would be our Waitress...
SARAH S . 2023-10-31
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Think twice before booking a late meal at Toby Carvery Ewell especially on Sunday’s. Booked table for 7.50pm for 5 people. Got seated straightaway and ordered drinks. Got in queue to get food and when nearly at the front was told there was no more...
Tartarsue . 2023-10-22
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We’ve visited many times over the years but this Sunday just gone was a real highlight. The food is tastier, well presented and the queue moved quickly when waiting for the carvery. Our daughter has a nut allergy and our waitress Stacey went above and...
Williamhb43 . 2023-10-10
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We selected this restaurant for a birthday celebration with friends and we’re not disappointed. Donna and her team were superb. They professionally overcame the embarrassment of a shortage of soft drinks and bent over backwards to make our day special. Thank you we will be...
Ken C . 2023-09-27
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What an absolute disaster! Booked for 1.15pm. Arrived on time. Show to our table. No waitress appeared so my husband went to the bar, ordered and paid. We then went to join the enormous queue for food. Initially didn't move a step for 10 minutes....
Supersylv1 . 2023-09-24
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Was very busy but were told to choose a table in the bar. It was air-conditioned doors and windows were open considering it was a very hot day. Helpful staff food was lovely the lazy working clearing the table was very friendly and wish me...
tarapR5611HL . 2023-09-08
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Came here late august with my son and mate the Toby was extremely busy and only Laura was working in her section, she was amazing, she game amazing service always with a smile, always had time for a chat, she was working extremely hard, going...
Barry W . 2023-08-25
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Lovely friendly staff. We were served at our table by Sandra and our carver was a friendly chap called Vinny. Food was delicious as always. Such great value for money.
F9642IGelaineb . 2023-08-25
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Great meal, friendly and happy staff. Katie is a legend!. Very welcoming from the moment we came in to moving to the bar for a drink after our meal
MillyMcG . 2023-08-19
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From a warm welcome to the best beef dripping roasties! Best Toby we have had. Stacey made us feel very welcome & lovely, clean, well presented establishment
LanP11224 . 2023-08-19
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Lovely food, best roast potatoes ever and mac n cheese and Dauphinoise potatoes also cauliflower cheese not to mention all your meats ands veg! Bloody delicious 😋 and the staff was really welcoming and friendly. Top chefs! Keep up the hard work 💪
Kelly N . 2023-08-15
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Can’t fault the quality and value of the carvery. However a friend and I sat in the bar area , with others, since the restaurant side was full and in the space of an hour the empty plates and accompanying mess on 4 or 5...
sigoLondon . 2023-08-06
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First class service. My wife and I visited after an exhausting and emotional day due to some bad family news. We were instantly cheered up by the manager who made us feel welcomed, at ease and relaxed. Because if was so late and we ordered...
AndyE476 . 2023-08-03
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Oh, let me sing the praises of Toby Carvery so bright, Where scrumptious food and service made our visit a delight. In Ewell, there's a haven, a place you'll want to stay, With Donna and her staff, they made it the perfect day! The moment...
Mark M . 2023-07-25
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Food very dry, over cooked, and rubberised eggs. Coffee was good. Concept is great, shame about taste.
SurreyLincolnshire . 2023-07-24
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Excellent food fantastic service from a lovely bunch of staff would highly recommend beats our local one old Windsor by a country mile
Mark S . 2023-07-16
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We come for a birthday All the staff are lovely and friendly and very helpful. The food was hot and served lovely. All the staff are brilliant. It’s better then the one we go to. We would definitely say come here. Donna, the manager, very...
Seesee M . 2023-07-16
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Cheep tasteing food under and over cooked vegetables and not even roast potatoes and I get people where using the here hand to pick up some he food gross 🤮🤮🤮 so we left
Warwick M . 2023-07-02
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Excellent food and service! We will definitely be back for another breakfast. Very happy family after this morning 😀
Lloyd G . 2023-06-11
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I have been here multiple times and have yet to have a bad experience, yes it’s busy but it’s good food at a reasonable price so that is to be expected. We visited on a bank holiday weekend and a small error with the booking...
Gerry D . 2023-05-09
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Lovely atmosphere at Toby Ewell for lunch the other day. Restaurant was very full but welcome was warm and food very good. It felt very social without being noisy. Friendly and efficient service as tables were cleared and cleaned, relaid and orders taken.
275janice . 2023-05-03
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Booked table for 3.30pm. They didn't even come and take our order for some time . Eventually they came over and we ordered our drinks.. we had to queue up over half hour for our lunch. When we got back to the table they had...
Pen2021xxx . 2023-04-23
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I came to this Toby with my family but it wasn’t as good as my last visit, the waitress never popped by at any time to see if we wanted more drinks etc then when it came to ordering deserts I had to go and...
Barry W . 2023-04-13
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Stopped off to see what it was like and. no way full Obese in oversized shorts and bo body smell and people with kids it's a very common place could be mistaken for what that call a wether spoons
Warwick M . 2023-03-04
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My husband and I took a dear friend there for lunch last week. There was plenty of variety on offer. I chose the pork and was delighted to find apple sauce available this time which was a real bonus (sadly no crackling) We all enjoyed...
Supersylv1 . 2023-02-27
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Fantastic staff, very attentive and Always good food 😋 we have been using this Toby since moving from London 6 years ago and have never had a bad experience 😀 the manager and his wife are a wonderful team. He's hilarious and runs around like...
Eileen D . 2023-02-16
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Went for a carvery for family birthday meal. Good selection of meat and vegetables at a reasonable price. Friendly and attentive waitress. Enjoyed by all
Brian D . 2023-02-10
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This used to be a fantastic place to eat....but since the older staff members have left it is now best avoided... My last 2 visits have been horrible..rude and misserable staff..inedible fatty beef soggy roast pots..near on raw veg ..the only saving grace is the...
M9366TRrobertw . 2023-02-05
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Having lived locally and visited numerous times, our more recent experiences of both dinner and breakfast have been disappointing over the past couple of years, with poor food quality and disinterested staff. What a lovely change tonight! We were greeted at the front desk by...
gerry1London . 2023-02-01
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I looked at menu on the internet before going and decided to have the meat in the bap. On being seated and asked what we want I ordered the bap along with my mother only to be told they do not do those anymore despite...
surreypat2015 . 2023-01-27
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We have visited the Toby Carvery on many occasions but today was even better as Werner & Doris were front of house. What a fabulous welcome, Werner was a real tonic, friendly, efficient and very personable. Doris was lovely too, very friendly and very organised......
749sharynv . 2023-01-18
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Just returned from a meal at this place. Awful service !!! We were there 40 minutes and never once did we see the waiter, Aaron. I asked for drinks and was told the waiter would come and nope! He served people who came after us...
Andybarnes12 . 2023-01-08
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Today I visited the Toby carvery in Ewell. The manager was able to accommodate additional guests even though they were exceptionally busy. Our server was Samuel he was so helpful and informative assisting with guest food allergies. He informed the chief Alexander who was also...
NNNNNNNN2013 . 2023-01-08
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Food was cold potatoes nice .But lamb cold and cauliflower cheese . Why don't they test the temp of meat that might have been sitting there for a few hours .Service good and value for money ok but please make sure food is hot when...
J7321JUmarys . 2022-12-26
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Visited for boxing day meal, not knowing we’e booked the last hour before close, felt constantly under scrutiny by staff to be quick in order to satisfy their needs. I can’t help but think this might be a common experience across the year with closing...
Cameron M . 2022-12-26
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Recommended. I was here tonight in order to have dinner. It was fun with a glass of beer as well. I will return. You can choose your food via their website from the menus provided or order at the pub directly face to face. Five...
thara r . 2022-12-19
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I visited this place and the man on the desk made out in 1 hour this place will be filled packed solid!!! Loads of tables empty in fact he has been like this before!! So he said i can sit you in the bar area,...
W5862GFannac . 2022-12-13
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Visited with family for a lunch get together. Booked online, kept updated by Toby Carvery of our visit time. When we arrived we were promptly directed to our table. Lovely friendly waitress took our drinks order and invited us to proceed to the carvery when...
Lynne M . 2022-11-25
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We come here today to give it a second chance and it was very bad again we was going to London to see my dad in hospital and stopped to get something to eat and we had the rost dinner and it was very dry...
260879 . 2022-11-11
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We had great service and the food was great. Laura really looked after us and made it a special family birthday celebration.
LVT85 . 2022-10-30
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My daughter and I have been coming for breakfast for most weekends for a number of years. We usually visit on a Sunday for opening however this weekend visited on a Saturday. We arrived at 10.00 am, there were 2 greasy sausages and an end...
TruePicture . 2022-10-23
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Friday night visit with a friend - first time visiting this branch - seated & ordered drinks immediately, super fast & friendly service. Carvery food was absolutely lovely! They gave a really reasonable amount of meat, the veg was fresh, plenty of it & there...
calis1 . 2022-09-23
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The toilets were dirty at 12.30 on a Sunday went for Sunday lunch beef was awful very poor quality so chewy we could not eat it also roast potatoes were not crisp but overcooked no crackling gravey looked very old and congealed needless to say...
Chris P . 2022-09-06
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They is no point booking a table or ordering on line this place doses is crap many times family have tried and all the they've not ordered sufficient meat or dessert and other stuff go to Worcester park one it's bigger
437warwickm . 2022-09-02
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I visited this Toby Inn and was extremely appalled by the quantity and quality of the meat, it was as if we back in the war times, what a totally waste of money. I asked for more and again he gave us the thinnest piece...
Wildgill . 2022-08-31
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