Thyme Bar & Grill in Medway

It’s a restaurant in the premier inn. Service as expected and food options as standard, burgers and pizzas etc. no draft alcohol only expensive bottles.

Stayed after visiting Chatham Dockyard- call the Midwife tour. Great location for the visit- rooms really good as always - very clean and great facilities. We opted for the 2 course dinner/ breakfast deal including a glass of wine/ beer. What a deal! The food was good quality pub grub- especially enjoyed the 2 cocktails for £12 deal - 5pm-7pm. The best thing about our stay was the wonderful Sarah who served us in the bar / for dinner and breakfast. She was so friendly- great sense of humour and really made our stay special. Can’t thank you enough Sarah!!!

The reality is that this is a small hotel restaurant and clearly isn't going to be fine dining. We played to its strengths and had a reasonable meal. Where this restaurant (like other PI restaurant) wins is the staff, who work so hard and with a smile.

This is within the Premier Inn at Victory Pier. Ate evening dinner here tonight whilst staying at the hotel. Service is fast and friendly, food is tasty (I had Tomato Bruschetta, Sirloin Steak, and Ice Cream), and best of all the hot food comes on really hot plates - the waitresses don’t turn the plate warmer off to make it more convenient for them like in high street eateries. Surprised and impressed.

Well the staff are lovely, you will never have a empty glass. Just as well! Because of you valued focus on the food you would cry! Really overpriced the chips are straight for the Freezer to the fryer l. To be honest 90% of the menu is the same. The only thing fresh is the mound of rocket and poorly cut excuse for a saled on the side of the plate. If you staying here eat before you get to your room and keep the bar for drinking! Whatever you do don’t get the peppercorn sauce! Unless you and like pepper with your gravy. 😂

I am writing this from a perspective of a person who works for the company with business account with Premier Inn, and I always get food voucher to spend in hotel's associated restaurant. Thus, I am not only used to the menu, but also have tried various "interpretations" of it across the country. C'mon, it's free meal, right? One part never fails, that's service and staff. You guys are great. I don't know if that's company policy or they're simply lucky, but keep up the good work! As for food... I don't expect miracles, although for the prices, I probably should. With the voucher for £25, I need to be careful not to overspend on main course and a drink! Yes, no starter or dessert, just mains. And what a selection: 2 types of curry, 2 types burgers, 2 types of salad, a single fish (sea bass), 4 (!) types of steak, and one veggie lasagne. There's also pizza, but that sounds scary, in light of other items on the menu. I purposefully omit starters, sharers and desserts, as they are out of my £25 allowance zone. Seriously guys, the choice used to be better, where is pasta, where are risottos? Is it really that difficult? And, the meal itself. A burger. Nicely presented and the wait wasn't bad at all (perhaps 10-15 minutes). Chips are straight from the fryer, burger looks grilled and cheese is nicely melted, along with charred bacon. Why is it cold inside though? Just there, the outside is still sizzling. Not to mention, the burger wasn't really grilled, was it? If so, tell the chef to use higher temperature, for it shouldn't get dry inside. And, the side, mighty slaw... with way too much mayo, for everthing else couldn't break through with the taste. I am bound to spend more time at yours and will try other items on the menu, but for today, I decided to go to the nearest food-serving pub. Service is not as good, but for £13 I was able to get my food and drink, and it was still nicer than yours. Word of advice: swap the steaks and chicken for pasta, rice, fish, perhaps even pies or bangers. Reconsider prices (and don't tell me about the £24.99 deal!). Lastly, give your staff good bonuses, they save your business.

Un repas à l'hotel le soir. Accueil des serveurs et serveuses au top, une carte simple mais efficace. Des plats copieux et bien présentés, et en plus très bons. Notre choix s'est porté sur un double hamburger bacon avec frites et une petite salade type coleslaw (12.50 £). Pas déçus du tout. On n'a même eu du mal à finir. Les serveuses tournent régulièrement en salle pour savoir si rien ne manque. Une super équipe !