The Queens Head Harvester in Medway

Working locally I asked for recommendations for a decent pub to get dinner. It was suggested I come in the Queens Head. I’m so pleased I did. I had a mixed grill and not a single item was less than perfectly cooked. The atmosphere was good, quite busy. I believe it’s steak night. Seems a really popular place with locals. Only downside is the car park is a bit tight. But with a number plate registration system at the bar you can’t really knock a star off just for that.

3 in party waited over an hour for food to be served

It is a beautiful place to enjoy drinks and food. Good atmosphere I recommend it.

Siobhan, is brilliant excellent service

Brilliant service, very accommodating when we had booked for a table of 6 but ended up with 10 people, this wasn’t a problem. Good lovely.

Siobhan and Scarlett were fantastic, served us quickly with some great food. Thank you!

Good food and service was great especially Siobhan who was extremely friendly and efficient

Siobhan was amazing always making sure we was happy and well lubricanted.. LOL

All staff worked great due to it been so busy. We will highly recommend Thanks Siobhan for being great

We had such a lovely evening, Siobhan was so friendly, such great service!

Served by Siobhan tonight and how refreshing it was! Superb food, fantastic service and a personality to fill the room… I will be back next week, please hire more Siobhan’s Fantastic night

We were at this pub for the first time last night and was very impressed with the service and the food we had served to us. If we could give an extra star it would have gone especially to Siobhan as she went above and beyond what is required in our expectations. We will revisit again and recommended to family & friends and the hope they are lucky enough to attend when she is working. Happy Customer Danny & Family. I had the steak and it was perfection.

great pub, anthony and siobhan provided great service

Great pub. Siobhan’s and Anthony provided excellent service.

Good service by Anthony, Aidan and Siobhan

Excellent service with delicious food, nothing was too much trouble for Siobhan, Aiden & Antony. We had a drink spillage over food and they replaced the food without hesitation. Highly recommend.

Had a very enjoyable evening on Thursday here Aidan was very polite and helpful, service was first class by Siobhan and our food was delicious

First time visiting and it was really nice. Service was great, Siobhan was super friendly and really helpful. Food was very nice and the steak night was a great deal!

Very nice meal. Siobhan was a great waitress

Lovely evening out. With lovely friendly helpful waitress name Siobhan

A great start to our bank holiday weekend, food 5 star thanks to Chef Bret, Aidan, Siobhan great customer relations . We will definitely return. Thank you for making our evening fantastic and happy Easter to you all at the queens head

We were welcomed by Siobhan who made us welcome even after asking to change tables. She was without a doubt the nicest waitress here. We have been coming since the pub opened and she made our day.

siobhan was a great waitress very good food

We had a great waitress she was Irish very lovely and friendly very chatty and warm Siobhan I think her name was food was great also

We had Siobhan serve us and she was lovely and helpful and friendly, just how you want to start your bank holiday off and 14 of us , celebrating my mothers birthday

Our first visit to the Queens Head pub in over 20 years....and we were very impressed! A quick Wednesday lunch proved to be a very nice experience. Staff were very welcoming and friendly, the food was very good and the facilities were extremely clean (well done Siobhan!). So overall a very nice lunch and we'll certainly return. Thank you!

Great atmosphere, little bit busy at times with limited seating inside unless a table is booked, but plenty of seating outside when its nice out! Service was quick at the bar and the staff are all polite!

Amazing lunch, rare lunch with my son as he loves it here. I can highly recommend the spicy chicken nachos!

Waitress very friendly. Nice food

Food absolutely wonderful food and served by the lovely Sioban x all facilities were 1st class.

Friendly staff , great social meeting point

The service from the start was terrible rude bar woman and the worst food, sloppy lasagne and cheap salad. 3 of us out of 6 ended up with food poisoning. Don’t recommend at all

Came for a meal not too long ago, and have been in on numerous occasions to just have a drink. The place seems to be a tale of 2 stories. The restaurant area is alright. I had a mixed grill which was pretty good on the whole, except for my steak which was very dry and not juicy at all! Other than that it was a nice meal. Service was good, and everything came in good time. The bar area on the other hand, I'm not a fan of. Not because of the pub, but the crowd it seems to attract, particularly on a Friday and Saturday night, isn't the friendliest and sometimes it can be full of people you don't particularly want to be around, and the crowd do hinder the experience. It's one of the main reasons I don't visit often. For the pub however, it's very clean and a nice layout. A small selection of drinks, but enough variety to keep the average punters happy. Prices are a bit steep, but other than this I think the place itself is doing ok.

We went Queen head Pub. Staff was lovely & polite. But kitchen service was so slow. We waited for nearly 1 hour for food despite it being only wednesday afternoon. Lovely atmosphere.

We took my mum up for a easy meal out, it was great for what we wanted, service was good, food was hot and portions terrific.

Nice food well presented and timely service. The set menus are really good value for money. Happy to take the family and friends there for a relaxed meal out that is also affordable. Definitely recommend

Pre booked table was ready. Staff available when needed. Food wasn't great! Nachos - NOT nachos. They were tortillas cut into triangles, deep fried and served COLD! Lasagna, too rich with tasteless meat. Cold garlic flatbed, side salad was quite nice. Hubby had double maple burger, they didn't have any burgers, but offered 5oz steak as replacement. Hubby said it was very nice.

Table of 14 to celebrate our Golden Wedding, everyone said the food was delicious and the service was excellent, very enjoyable evening. Thank you

Lovely Mother’s Day Sunday lunch. Staff really attentive and the food was delicious. Lovely family friendly atmosphere.

Great service from Aiden he was brilliant, attentive, friendly and courteous! Really enjoyed our evening out. Thank you!!

Currently an Ember Inn, it's better than when it was a Harvester. Foods pretty good and service is ok too (I just used the app and ordered at the table, which worked well). The atmosphere is odd, the bar area isn't really a pub and the restaurant area is a bit pub like. Overall not a bad place to get some food though.

Caroline and the gang have been amazing! Party of 18 bit rowdy (especiallythe guys lol) all food come out at the same time and was beautiful. Thank you all <3

Brilliant place, great service from Caroline, absolutely 10 /10 if I could leave a 1000 star I would!! Xx group of 18 looked after perfectly!!!!

We went to celebrate a family members birthday. This place just gets BETTER and BETTER. The Staff and the food were FANTASTIC!! Give it a go you will not be disappointed.

nice local pub great service from Caroline will be recommending

I've visited the Queen's Head several times and I can say that it is a prime place to enjoy a lunchtime meal or evening out. It is an excellent pub restaurant, and good value for money (especially when you take advantage of the lunchtime or evening set menu or the many offers that are available) with high quality food and excellent, attentive kitchen, waiting and bar staff. Last night (19 March 2025), I ordered prawns for the starter and sirloin steak for the main course. I asked for the steak to be cooked 'medium/rare, closer to rare than medium', and that's exactly how it was cooked, absolutely perfect. Also, the chef had 'rested' the steak before putting it on my plate, which meant that no blood-like juices ran on my plate (the places I've been to where the so-called chef doesn't know how essential that is!); and the steak was still hot when served to me. Great attention to detail and all the hallmarks of an excellent chef, who I later learned was Brett. Thank you Brett for a wonderful dinner. I had the tiramisu for pudding, which was a creamy indulgence, but of course very delicious and it ended the evening perfectly! The waitress who served me was Scarlett and she was brilliant, taking my order without writing anything down, including an extra side order and she had perfectly remembered everything I had asked for. When Scarlett was serving other tables, she also noticed when my empty plates etc needed to be taken from my table and removed them without delay. Anthony and Jade were likewise excellent hosts and also made me feel very welcome. The managers and kitchen, waiting and bar staff are all very friendly and helpful and they all make every visit very enjoyable. They also make the atmosphere at the Queen's Head very jolly and a welcoming place to be.

Fantastic service from Caitlin and Caroline. We love the food here nice to see a busy pub

Regular customers Friendly,comfortable,set menu lunchtime excellent,can’t fault

Yeah loved my service from Caitlyn

Dismal service and diabolicaly awful food. Don't waste your time.

Lovely meal but spoilt by the idiots they now allow in this pub which used to have a bad reputation but was resolved and has now gone back to how it was such a shame when it was a good local place to eat and drink .

We went with a third off voucher so the meals and costs were quite reasonable. Should they have been full price then I am not convinced they would have been worth it. That being said the food was very nice and was of a reasonable size portion . Staff and service was good too

went back on 3rd March and think this wil be the last time we go. portions were very small ( 2 pieces of halloumi and small amount of chips for £12.50) not good value for money.

A busy day when we visited but we were very well looked after and the food was delicious.

Another lovely meal at the Queens Head. Tasty food and great service as always.

Delicious food and excellent service

Very busy in the bar, restaurant pleasant

This is a great pub and restaurant, you get what you’d expect! We went on a Friday evening around 6:30pm and it was packed at the bar, the restaurant was quite busy but still seats available. I’d highly recommend booking in advance. You had the option to order via scanning the QR or the waiter does come over and ask if you’d like to order with them. The food came out really fast and it was so hot. The chicken wings were really crispy and juicy, I’d highly recommend getting them as a starter. For the main I had the mac and cheese with beef short rib. The mac and cheese was just your standard pub mac and cheese, would have been nice to have some crispy cheese on top and then the beef short rib on top of that. The beef was cooked perfectly, really tender and fell off the bone. I’d go back just for the beef short rib. All of the staff are really friendly and very welcoming, it’s lovely seeing them interact with everyone individually. The only issue we had which isn’t a big deal at the end of the day. We booked the table from 6:30pm -9pm, this was the option we chose online when booking. We wanted to have our dinner and enjoy some drinks after at the table as we aren’t keen on standing around a really busy bar shoulder to shoulder with people. The food came out so quickly we had finished eating around 7:15pm, we ordered another drink and was enjoying our time, but at 7:30pm the manager came over and put a reservation sign down saying “Don’t rush you’ve got time, they’re not coming until 8pm”. To my surprise they’d already booked the table during our own reservation time. We felt a bit pushed out and rushed as we wanted to chill out and enjoy the evening to ourselves at the table. We left just before 8 but felt a bit deflated after having a great experience with the food but being rushed off. I understand it was busy so they’re trying to fit in as many tables as possible, but we had booked the table for the set time and it was disappointing to pushed out like that, if they tend to be busy on weekends then they should have restricted booked times to only 2 hours.

Came for dinner with family and the food was yummy

Very clean, good service and food. Friendly staff

Service was great, attention to every request. Our friend has a severe pepper allergy and they gave every effort to ensure that there was no problem or contamination. Price was right for the type of establishment and the food was pretty darn good.

Well organised Valentine’s meal in a busy restaurant with experienced waitresses and a good value meal we had the steak and wine offer. I like the fact that you could pay a small supplement for a better wine. The meal was lovely although we both had different steak’s, both of us said they were a bit chewy so the quality of the steak wasn’t great but cooked to perfection. I absolutely loved being presented with a red rose by the restaurant manager as we left… all the ladies were gifted a rose, as they left, I thought this was a lovely touch! Thank you!

I enjoyed my visit with friends for lunch but what spoiled it was the lady who was on duty not very welcoming but the young chap was chatty and lovely when I went to the bar to order coffee she was on her phone and took her time to acknowledge me very rude

Really disappointing. Met with some friends, it was a Sunday and thought It would be nice to eat a roast that I haven't cooked myself. Service was poor, waited ages for someone to take our order, in the end had to wave to get attention. Roast came, it was luke warm, small portions, 3 sprouts on plate were slimy, no carrots, no red cabbage, just a small spoonful of stalky greens and a couple of peas. Potatoes tasted like they had been left over from last week. Only about 3mm of gravy in the gravy boat. Honestly, was worst roast I've ever had. No one at any point asked us if we wanted drinks. After the main, we waited for someone to take pudding order, no one came. It wasn't busy so no excuse.

Fries were a bit on the cold side

Excellent service, great food for the price. Staff could not have been happier to see us.

Very clean and tidy , excellent service by Siobhan

Great food & service lovely and friendly and very clean especially the toilets. Well done

Great vegetarian & vegan options and they do bluelight discount! My friends and I meet here regularly

Nice atmosphere friendly helpful staff, really tasty hot food great choice of menus. Thinking of going back for curry noght. prices are reasonable for quality food, defo going again

Amazing food and quick service, Caroline was lovely, thank you!!:)

Chicken nachos with avocado and gravy…. Very weird. Waited over an hour for the main and we were told “you’re next for the main, it’s because the restaurant orders were a priority” oh right… way to make us feel great. Awful service, avoid.

Brilliant pub, great food atmosphere and beer.

Customer service was fantastic and friendly. Our food and drinks were of a very good quality. While we understand that you offer a family friendly restaurant, it is a restaurant and not a playground

We had a nice meal here for Xmas day, Good service and food.

I booked the Queens Head for lunch on Christmas Eve expecting it to be manic and didn’t expect much in the way of customer service. I was so wrong, Zoe was our waitress and was absolutely amazing, attentive and friendly which made us feel very welcome. I have also got to mention Siobhan who I have met previously and was absolutely amazing yet again….. food lovely and a very enjoyable experience. Thank you and Merry Christmas.

Great evening at queens head last night Emma and the team looked after us. Will definitely be returning great atmosphere and good value for money

Meal out with the girls at The Queens Head, great food and excellent service as always, thank you and Happy Christmas

For the 2nd year running I have arranged my companies Christmas Lunch here. For many reasons, it's big, easy access for disabled/less mobile people, all on one level and it's the centre of our community, so easy for us to get all our elderly clients too. I arrived early morning to set up my table as I had table favours and seating plan, which they gave me access to whilst the restaurant was closed and being cleaned. The staff were very helpful, especially Siobhan and Anthony. Siobhan even made me a cup of coffee whilst I was there. The Christmas Festive Menu had a good selection to choose from. All 28 of us had no complaints with any of the three courses we had. Food was hot and tasty. Thank you to all the staff at The Queens Head for making Sapphire Care (Kent) Ltd Christmas Lunch another success. We will see you next year. 😊😊

Perfect in every way even though there were 12 of us with a huge age range and requirements

Slow to bring out food, we waited over an hour for our mains to be bought out after finishing our starters. They seem to prioritise big parties rather than smaller parties as they seemed to have got there food much quicker even though we were seated before them! Not good service!

Friendly staff good food and service , more choice on desserts would be great

came late! very cold! half order missing

small portion. not many vegetables and missing drinks

Our meal was great and the staff were really friendly.

The Christmas menu and food was fantastic. The staff were friendly, the Gentleman who served us was very pleasant and looked after all of our needs with ease. There were 12 of us. Prices were really good, great value for money. Would recommend to everyone.

We all know that we either leave a review because of a great experience or a poor one. Unfortunately it’s the latter. We immediately go up to the bar and the gentleman working - avoids us, not a great start. I’ve never been here before, for context, but I’ve worked in a restaurant and I am already seeing red flags within the first minute. Now to the worst part of the experience, the lady on the bar in the striped black and white jumper. She couldn't be more rude if she tried, we run through our order of nearly £100 having to deal with sly comments and a clear lust to disrespect us, you could see it in her watery beady eyes that for some reason we have either offended her, or something has happened prior to shiver her timbers. Sure maybe we stumbled on our words a couple of times but there is never a reason to rush someone with an order and especially to be rude to a customer who is spending money and time at your establishment. “Does this discount work here” my aunt asked, “this has never been a beefeater” the beady eyed woman interjected. This was the last of the comments she made, we paid and I sat down in a foul mood. However, to give her the benefit of the doubt, maybe she woke up to some bad news and took it out on a random family of four, in which case, you shouldn’t have come into work today. To make matters worse, after 15 minutes she eventually brings the caddy over, you could see her avoiding eye contact as if her life depended on it, I’d be honest if I had any idea where this hostility has come from, all I can suggest is perhaps she didn’t like the look of us. Five minutes later I see a man walk in with ingredients clearly for our meal, and I sit there anticipating a lovely cod and chips featuring a side of phlegm. This is a very pessimistic review as you can tell but it gets worse, one of the snappy replies she had to us was when we asked if the gravy came with a little pot, she said “of course it does”. It didn’t actually. Our cousin who is very particular wasn’t happy, yet we move on. Now we get prepared for the food: the chips were IMMEDIATELY cold, but the rest of the food was banging. Epic experience

Just popped in for one drink in the afternoon, but the place was clean, spacious and the staff were pleasant

Good, clean, well run pub that is child and dog friendly. Great pub grub. The beer is kept well too !! The staff were a mixture of seasoned professionals and youngsters recently out off school but all very nice, polite and helpful. If you want a good local with decent pub nosh this is the place.

The sausage and mash is tiny and not an adult’s portion

Just finished a 2 course meal. Nice and quiet whilst we were here. Food was delicious. But, ladies, the best bit is the loos! No need to squeeze yourself beside the toilet in order to close or open the door. Wonderful!

Went to the indoor market selling local goods, bought some delicious cakes and cookies thanks to Christine's bakes

So at 4.30 last Sunday afternoon went to the Sunday roast to be told there are no roasts left and we also have a limited availability on what's on main menu, not great is it

Good service, very welcoming. Good choice of drinks including non alcoholic. Food is good which a lot of choice. Great atmosphere.

Would definitely recommend this pub. The food was great and the staff were very attentive.

Sunday lunch with friends. Good menu, nice freindly staff. Food and service was faultless. A very pleasant place.

Friendly and lively place to eat and drink

The environment was really welcoming and attractive and staff were genuine and friendly. We were so impressed that my 3 year old was brought a small fork to eat her dinner - nowhere does this anymore! - and then as she had peas, another staff member brought her a spoon to help without anyone asking! So thoughtful and genuinely customer focused. The food was absolutely delicious - we all had roast dinners apart from my daughter who demolished her sausage, chips and peas! My allergy was handled discreetly and professionally and I felt reassured and really well looked after. The red cabbage and cauliflower cheese were wonderful. We had no room for pudding because we lived the food so much. I highly recommend and we will be back! Thank you

Fun night at the Queens Head. Miss.Com drag bingo was hilarious. Food was good we had a great evening.

Absolutely amazing night. Drag bingo and lots of singing. Have not laughed so much in ages. Everyone got involved and so much laugher. Role on the next one. Well done to all the staff