The Queens Head Harvester in Medway

Caroline and the gang have been amazing! Party of 18 bit rowdy (especiallythe guys lol) all food come out at the same time and was beautiful. Thank you all <3

Brilliant place, great service from Caroline, absolutely 10 /10 if I could leave a 1000 star I would!! Xx group of 18 looked after perfectly!!!!

We went to celebrate a family members birthday. This place just gets BETTER and BETTER. The Staff and the food were FANTASTIC!! Give it a go you will not be disappointed.

nice local pub great service from Caroline will be recommending

I've visited the Queen's Head several times and I can say that it is a prime place to enjoy a lunchtime meal or evening out. It is an excellent pub restaurant, and good value for money (especially when you take advantage of the lunchtime or evening set menu or the many offers that are available) with high quality food and excellent, attentive kitchen, waiting and bar staff. Last night (19 March 2025), I ordered prawns for the starter and sirloin steak for the main course. I asked for the steak to be cooked 'medium/rare, closer to rare than medium', and that's exactly how it was cooked, absolutely perfect. Also, the chef had 'rested' the steak before putting it on my plate, which meant that no blood-like juices ran on my plate (the places I've been to where the so-called chef doesn't know how essential that is!); and the steak was still hot when served to me. Great attention to detail and all the hallmarks of an excellent chef, who I later learned was Brett. Thank you Brett for a wonderful dinner. I had the tiramisu for pudding, which was a creamy indulgence, but of course very delicious and it ended the evening perfectly! The waitress who served me was Scarlett and she was brilliant, taking my order without writing anything down, including an extra side order and she had perfectly remembered everything I had asked for. When Scarlett was serving other tables, she also noticed when my empty plates etc needed to be taken from my table and removed them without delay. Anthony and Jade were likewise excellent hosts and also made me feel very welcome. The managers and kitchen, waiting and bar staff are all very friendly and helpful and they all make every visit very enjoyable. They also make the atmosphere at the Queen's Head very jolly and a welcoming place to be.

Fantastic service from Caitlin and Caroline. We love the food here nice to see a busy pub

Regular customers Friendly,comfortable,set menu lunchtime excellent,can’t fault

Yeah loved my service from Caitlyn

Dismal service and diabolicaly awful food. Don't waste your time.

went back on 3rd March and think this wil be the last time we go. portions were very small ( 2 pieces of halloumi and small amount of chips for £12.50) not good value for money.

A busy day when we visited but we were very well looked after and the food was delicious.

Another lovely meal at the Queens Head. Tasty food and great service as always.

Delicious food and excellent service

This is a great pub and restaurant, you get what you’d expect! We went on a Friday evening around 6:30pm and it was packed at the bar, the restaurant was quite busy but still seats available. I’d highly recommend booking in advance. You had the option to order via scanning the QR or the waiter does come over and ask if you’d like to order with them. The food came out really fast and it was so hot. The chicken wings were really crispy and juicy, I’d highly recommend getting them as a starter. For the main I had the mac and cheese with beef short rib. The mac and cheese was just your standard pub mac and cheese, would have been nice to have some crispy cheese on top and then the beef short rib on top of that. The beef was cooked perfectly, really tender and fell off the bone. I’d go back just for the beef short rib. All of the staff are really friendly and very welcoming, it’s lovely seeing them interact with everyone individually. The only issue we had which isn’t a big deal at the end of the day. We booked the table from 6:30pm -9pm, this was the option we chose online when booking. We wanted to have our dinner and enjoy some drinks after at the table as we aren’t keen on standing around a really busy bar shoulder to shoulder with people. The food came out so quickly we had finished eating around 7:15pm, we ordered another drink and was enjoying our time, but at 7:30pm the manager came over and put a reservation sign down saying “Don’t rush you’ve got time, they’re not coming until 8pm”. To my surprise they’d already booked the table during our own reservation time. We felt a bit pushed out and rushed as we wanted to chill out and enjoy the evening to ourselves at the table. We left just before 8 but felt a bit deflated after having a great experience with the food but being rushed off. I understand it was busy so they’re trying to fit in as many tables as possible, but we had booked the table for the set time and it was disappointing to pushed out like that, if they tend to be busy on weekends then they should have restricted booked times to only 2 hours.

Came for dinner with family and the food was yummy

Very busy in the bar, restaurant pleasant

Very clean, good service and food. Friendly staff

Well organised Valentine’s meal in a busy restaurant with experienced waitresses and a good value meal we had the steak and wine offer. I like the fact that you could pay a small supplement for a better wine. The meal was lovely although we both had different steak’s, both of us said they were a bit chewy so the quality of the steak wasn’t great but cooked to perfection. I absolutely loved being presented with a red rose by the restaurant manager as we left… all the ladies were gifted a rose, as they left, I thought this was a lovely touch! Thank you!

I enjoyed my visit with friends for lunch but what spoiled it was the lady who was on duty not very welcoming but the young chap was chatty and lovely when I went to the bar to order coffee she was on her phone and took her time to acknowledge me very rude

Really disappointing. Met with some friends, it was a Sunday and thought It would be nice to eat a roast that I haven't cooked myself. Service was poor, waited ages for someone to take our order, in the end had to wave to get attention. Roast came, it was luke warm, small portions, 3 sprouts on plate were slimy, no carrots, no red cabbage, just a small spoonful of stalky greens and a couple of peas. Potatoes tasted like they had been left over from last week. Only about 3mm of gravy in the gravy boat. Honestly, was worst roast I've ever had. No one at any point asked us if we wanted drinks. After the main, we waited for someone to take pudding order, no one came. It wasn't busy so no excuse.

Fries were a bit on the cold side

Excellent service, great food for the price. Staff could not have been happier to see us.

Very clean and tidy , excellent service by Siobhan

Great food & service lovely and friendly and very clean especially the toilets. Well done

Great vegetarian & vegan options and they do bluelight discount! My friends and I meet here regularly

Nice atmosphere friendly helpful staff, really tasty hot food great choice of menus. Thinking of going back for curry noght. prices are reasonable for quality food, defo going again

Amazing food and quick service, Caroline was lovely, thank you!!:)

Chicken nachos with avocado and gravy…. Very weird. Waited over an hour for the main and we were told “you’re next for the main, it’s because the restaurant orders were a priority” oh right… way to make us feel great. Awful service, avoid.

Brilliant pub, great food atmosphere and beer.

Customer service was fantastic and friendly. Our food and drinks were of a very good quality. While we understand that you offer a family friendly restaurant, it is a restaurant and not a playground

We had a nice meal here for Xmas day, Good service and food.

I booked the Queens Head for lunch on Christmas Eve expecting it to be manic and didn’t expect much in the way of customer service. I was so wrong, Zoe was our waitress and was absolutely amazing, attentive and friendly which made us feel very welcome. I have also got to mention Siobhan who I have met previously and was absolutely amazing yet again….. food lovely and a very enjoyable experience. Thank you and Merry Christmas.

Great evening at queens head last night Emma and the team looked after us. Will definitely be returning great atmosphere and good value for money

Meal out with the girls at The Queens Head, great food and excellent service as always, thank you and Happy Christmas

For the 2nd year running I have arranged my companies Christmas Lunch here. For many reasons, it's big, easy access for disabled/less mobile people, all on one level and it's the centre of our community, so easy for us to get all our elderly clients too. I arrived early morning to set up my table as I had table favours and seating plan, which they gave me access to whilst the restaurant was closed and being cleaned. The staff were very helpful, especially Siobhan and Anthony. Siobhan even made me a cup of coffee whilst I was there. The Christmas Festive Menu had a good selection to choose from. All 28 of us had no complaints with any of the three courses we had. Food was hot and tasty. Thank you to all the staff at The Queens Head for making Sapphire Care (Kent) Ltd Christmas Lunch another success. We will see you next year. 😊😊

Slow to bring out food, we waited over an hour for our mains to be bought out after finishing our starters. They seem to prioritise big parties rather than smaller parties as they seemed to have got there food much quicker even though we were seated before them! Not good service!

Perfect in every way even though there were 12 of us with a huge age range and requirements

came late! very cold! half order missing

Friendly staff good food and service , more choice on desserts would be great

small portion. not many vegetables and missing drinks

Our meal was great and the staff were really friendly.

The Christmas menu and food was fantastic. The staff were friendly, the Gentleman who served us was very pleasant and looked after all of our needs with ease. There were 12 of us. Prices were really good, great value for money. Would recommend to everyone.

We all know that we either leave a review because of a great experience or a poor one. Unfortunately it’s the latter. We immediately go up to the bar and the gentleman working - avoids us, not a great start. I’ve never been here before, for context, but I’ve worked in a restaurant and I am already seeing red flags within the first minute. Now to the worst part of the experience, the lady on the bar in the striped black and white jumper. She couldn't be more rude if she tried, we run through our order of nearly £100 having to deal with sly comments and a clear lust to disrespect us, you could see it in her watery beady eyes that for some reason we have either offended her, or something has happened prior to shiver her timbers. Sure maybe we stumbled on our words a couple of times but there is never a reason to rush someone with an order and especially to be rude to a customer who is spending money and time at your establishment. “Does this discount work here” my aunt asked, “this has never been a beefeater” the beady eyed woman interjected. This was the last of the comments she made, we paid and I sat down in a foul mood. However, to give her the benefit of the doubt, maybe she woke up to some bad news and took it out on a random family of four, in which case, you shouldn’t have come into work today. To make matters worse, after 15 minutes she eventually brings the caddy over, you could see her avoiding eye contact as if her life depended on it, I’d be honest if I had any idea where this hostility has come from, all I can suggest is perhaps she didn’t like the look of us. Five minutes later I see a man walk in with ingredients clearly for our meal, and I sit there anticipating a lovely cod and chips featuring a side of phlegm. This is a very pessimistic review as you can tell but it gets worse, one of the snappy replies she had to us was when we asked if the gravy came with a little pot, she said “of course it does”. It didn’t actually. Our cousin who is very particular wasn’t happy, yet we move on. Now we get prepared for the food: the chips were IMMEDIATELY cold, but the rest of the food was banging. Epic experience

Just popped in for one drink in the afternoon, but the place was clean, spacious and the staff were pleasant

Good, clean, well run pub that is child and dog friendly. Great pub grub. The beer is kept well too !! The staff were a mixture of seasoned professionals and youngsters recently out off school but all very nice, polite and helpful. If you want a good local with decent pub nosh this is the place.

The sausage and mash is tiny and not an adult’s portion

Just finished a 2 course meal. Nice and quiet whilst we were here. Food was delicious. But, ladies, the best bit is the loos! No need to squeeze yourself beside the toilet in order to close or open the door. Wonderful!

Went to the indoor market selling local goods, bought some delicious cakes and cookies thanks to Christine's bakes

So at 4.30 last Sunday afternoon went to the Sunday roast to be told there are no roasts left and we also have a limited availability on what's on main menu, not great is it

Good service, very welcoming. Good choice of drinks including non alcoholic. Food is good which a lot of choice. Great atmosphere.

Would definitely recommend this pub. The food was great and the staff were very attentive.

Sunday lunch with friends. Good menu, nice freindly staff. Food and service was faultless. A very pleasant place.

Friendly and lively place to eat and drink

The environment was really welcoming and attractive and staff were genuine and friendly. We were so impressed that my 3 year old was brought a small fork to eat her dinner - nowhere does this anymore! - and then as she had peas, another staff member brought her a spoon to help without anyone asking! So thoughtful and genuinely customer focused. The food was absolutely delicious - we all had roast dinners apart from my daughter who demolished her sausage, chips and peas! My allergy was handled discreetly and professionally and I felt reassured and really well looked after. The red cabbage and cauliflower cheese were wonderful. We had no room for pudding because we lived the food so much. I highly recommend and we will be back! Thank you

Absolutely amazing night. Drag bingo and lots of singing. Have not laughed so much in ages. Everyone got involved and so much laugher. Role on the next one. Well done to all the staff

Fun night at the Queens Head. Miss.Com drag bingo was hilarious. Food was good we had a great evening.

Small pub that reserved a small number of tables in the public bar!! Customers walking out when the dining area is only 10% full… tip state that you will buy food and they will give you a table… frustratingly the dining area was only 10% full all night and customers left the pub because of lack of seating!! I would recommend a review from Head Office as turnover is dropping from lack of understanding on how to run a successful pub/business. The turnover could have doubled on a Saturday night but mismanagement rules….

Been there many times but this week been there 3 times. First experience was a chef never turned up so waited 40 minutes for starters. Second visit some food was not avaliable. 3rd visit I sent my food back cold after waiting 40mins for it. 3 of us ordered surf and turf , the steak was so chewy we all left it. Very reluctant to go back but booked in for Sunday roast now debating to cancel.

Friendly atmosphere, service good, great for a quick lunch

Happy with the service food was lovely

Lovely family meal would do again

Our monthly visit , my friend and I longing for our long awaited monthly catch up , while eating .. very good value and the food mostly excellent My face dropped when I got through the door .. behind the bar stood the arch nemesis !! We normally battle with him every other occasion today was no exception To offset the experience was the lovely Antonio behind the bar who was professional and cheerful with great knowledge nothing was to much trouble ! Thank you You actually couldn’t write this why are you employing someone who clearly doesn’t have people skills whatsoever and should be kept out of sight ..sorry to be so brutal. I’m normally a really placid kind of person but every bad experience & engagement of the negative kind I’ve had since I’ve been here he’s always on the end of it !! Chip gate “ So I spent £52 for two of us that included bottle wine , I didn’t care how much , but I ordered set menu asked for portion chips for my friend and I to share we had Mac n cheese? Garlic bread so it was already in carb heaven one portion of chips is fine between us and this is our normal when our mac and cheese arrived. We asked about the chips and apparently we hadn’t ordered them well that’s by the by ..because we knew that’s what we normally have and obviously in the conversation they’ve got lost in translation. It’s just the way he says “youll have to pay for them.” and you didn’t order them.!!!! Blunt and down right rude This wasn’t a big deal …It’s just the whole attitude that comes with fella ! All of £2.79 we were hardly going to abscond… I think he was just coming over to antagonise us He has no “Je ne sais quoi” He obviously doesn’t like women talking back to him …it’s not the first occasion he’s been rude to us it’s becoming noticeable! Next time we are just going somewhere else if I see him !! Which is a shame we like the food and your other staff are more than pleasant , !! You need to ask others he’s not good for your Buisness

The staff is very friendly, Adam who served us was great, and desert was yummy. Cocktails were great for the deal as well.

Service was quick and food was as written on the menu would recommend

Wrong order delivered no one to come and sort out

Great pub with friendly staff that really make you feel welcome.

Great pub 👌 food is great well worth a visit 😀 👍

awful I wouldn’t even bother,Got a roast dinner and it felt like I was eating a microwave meal.Our dirty plates sat with us for more then 20 minutes and was no desert choices.i would high recommend to stay away

I have just had the best roast dinner that I have had in a very long time. The beef was melt in the mouth, Yorkshire perfect . Definitely going back .

Booked a table last night to celebrate my birthday. The service was good, the food was excellent but the food took a while to arrive. All in all a nice pleasant evening.

2nd time we have been to eat here and it is the second time we have had to send the food back as it was cold 🥶

Very busy pub. Food good. Nice friendly staff

Not overly impressed. Really overpriced.

While having lunch with friends today two older women were having a meal when one started chocking and was struggling to breathe, Anthony (the manager) and waitress Siobhan were absolutely amazing trying to calm her whilst calling an ambulance at the same time. Happily the paramedics were able to stabilise her before taking her to hospital. 👏well done to both of you for your speedy reaction.

When there is a deal it is worth going to . That being said the menu covers most needs and the staff are very friendly . The food is well cooked and presented , but I think is quite expensive without the deals

Seven of us dropped in on the off-chance mid evening they moved some tables to accommodate us and gave us table service good food and hot well done

First time in a long time I've been I a bust pub with atmosphere. Food was clearly freshly cooked, tasted great, was hot and as described. Great and helpful staff and will come back.

Siobhan and Caitlin’s have been splendid with the service and food was spectacular

Amazing food and service was awesome 👌

First visit to the Queens Head. Friendly staff and fast service. The food was lovely we were very impressed. Nice clean restaurant, we will be back.

Lovely place to meet up with friends

ordered 2 ultimate burgers as the southern gravy makes the meal as we have eaten this in the pub itself. extremely disappointing that the gravy did not come with the meal and was missing the mac and cheese was also hard as rock

Ordered a burger and roast early, around 4, for a 6.15pm delivery. We’d enjoyed breakfast with the family there a couple of times and felt it was safe. An hour later after several time updates and a phone call to them, Uber rang to cancel the order. Totally unreliable.

Lovely afternoon with my children and parents for their wedding anniversary. I have recently discovered I have a dairy intolerance so this was a challenge for me. They accommodated me very well and staff very friendly and chatty, esp Siobhan and Aidan (mum and son) pleaee make sure they see this and get a gold star! Well done, will definitely be back!

Love having such here. Food great and service with a smile.

Ordered x2 roast through Uber Aunt Bessie roast potatoes not acceptable for a roast dinner Meat lovely veg hard Gravy nice

Overall the staff are lovely but the lady with the long dark hair who seems to be in charge is very rude and definitely needs some customer service training she would definitely put me off returning again .

Last minute booking very accommodating. Food really tasty. Service great.

I met with friends for lunch and I had the tandori chicken, it was absolutely delicious Staff were amazing as always thank you Anthony

Sea bass with sauté potatoes peas and hollondaise sauce was very nice

Visited Thursday teatime - Proper local feel but with typical chain menu. However food was really good - Beef rib was melt in the mouth and gammon cooked perfectly - would definitely return if in the area.

From booking on line it was so easy, We arrived just before our time the staff showed us to our table (27) For the price the food was really lovely, our waitress was a very lovely young lady, She was so friendly kind and always checking everything was fine, We had set menu three courses it was really good I just wished I had taking photos, For thr price you can't grumble, The restaurant was very clean staff work hard a little tip goes a long way. Thank you for a lovely meal we will be back and I will be recommending to everyone.

Food and drink were good quality. Shirt staffed but very attentive and customer service was good.

Amazing food amazing staff very welcoming and not rushed, bar staff and waitress second to none, Siobhan was very attentive, polite service with a smile, Thank you

Food was excellent as always. Staff are always lovely - particularly Siobhan, she is such a lovely waitress!

Visited again the other day for food, Antony and his team really did go out of their way to deliver their best. See you soon, again!

Great service. Siobhan was very friendly and made sure everything was ok. Always very welcoming pub.

We had a lovely family meal here. The waitresses were very attentive and knowledgeable. Service with a smile, very welcoming. Thank you Amy and Daisy.

Great pub with good food and drink, Siobhan was wonderful!

Love coming to the Queens Head in Gillingham the staff are amazing. We always get a good welcome and they always remind us to put our car reg in. Special thanks to Caroline. Aiden. Emma and Adam. Best staff